trenton schulz: repairing trust in our toasters + trust to the internet of things
Post on 25-Jul-2015
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www.nr.no
Repairing Trust in Our Toasters
Trenton SchulzSenior Research ScientistNorwegian Computing Center
2014-10-20
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About NR
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Statistics
Technology
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Information Security
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Information Securitye-Inclusion
Smart Information Systems
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Information Securitye-Inclusion
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How many devices are connected to the Internet at home?
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How many devices are connected to the Internet at home?
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How many talk to each other over Bluetooth, NFC, etc.?
Internet of Things?
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Many small networks…
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Speaking together…
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A force for good…
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Meet David
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Meet Paul
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A force for bad…
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SALE
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SALE
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Sale
SALE
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SaleSale
SALE
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Sale
SaleSale
SALE
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Sale
SaleSale
Sale
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Many small networks…
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Speaking together…
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Can We Trust These Networks?24
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How can we find out?
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What is trust?
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In information security?
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…the correct function of a technical component that is important for the system security.
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—Quirin, Fritsch, Husseiki, and Samson
In social sciences…
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Interpersonal trust and risk
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A user’s confidence in an entity’s reliability, including that user’s acceptance of vulnerability in a potentially risky situation.
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—Döbelt, Busch, and Hochleitner
Universal Design
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Two Aspects
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1. The process
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2. The result
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Guidelines are not enough…
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Use a user-centered design process…
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ISO 9241-210:2010
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Understand and specify context
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Understand and specify context
Specify user requirements
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Understand and specify context
Specify user requirements
Produce Design Solutions
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Understand and specify context
Specify user requirements
Produce Design Solutions
Evaluate against requirements
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Understand and specify context
Specify user requirements
Produce Design Solutions
Evaluate against requirements
Specify user requirements
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Produce Design Solutions
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Evaluate against requirements
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Vi
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Virtual Reality Testing…
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The Final Result
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The Security Assistant
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Layer 1
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Layer 1
Layer 2
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Layer 1
Layer 2Layer 3
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Layer 1
Layer 2Layer 3
Layer 4
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1. 2. 3. 4.
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Security Level 1 of 4, low security
Findings from the project
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Accepted the advice
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But… why should I trust this?
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Changing the security level
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Changing the security level
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Accessibility Issues
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TalkBack
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Future Work
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Add trust to the security assistant
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What about when I don’t have a smartphone?
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Guidelines
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Have we fixed our toasters?
Contact
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Trenton SchulzSenior Research ScientistNorwegian Computing Centertrenton.schulz@nr.no+47 22 85 25 68http://ict.nr.no
Image Credits
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Slide 2, Untillde!
Slides 4–7, 15–17, 19, 24–25, 43–44, 50, 69 Copyright 2014, thinkstockphotos.ca, a division of Getty Images!
Slide 20, EMVCo!
Slide 52, Copyright 2013, aftenposten.no (http://www.aftenposten.no/nyheter/iriks/Ville-du-bodd-i-et-hus-hvor-alt-er-koblet-til-Internett--7192204.html)!
All other images, Norsk Regnesentral or uTRUSTit
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