uof t symposium lowe
Post on 22-Jan-2018
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Designingforscreens• Removeclutter,makespace,letitbreathe
• Optimizeforcontextandneed– justintimecontrolsandcontent• Letthecomputerdothework– dateformatting• Representcontemporarydigitaldesign
Designingforinteraction• Layeredcomplexity– aclickisn’tsobadinsomecases
• Teachon-the-way• Discoverableandlearnable
PathwaysandBehaviors• Fulfillthetransactionbutprovideopportunitiesforintriguingdetours
• NudgetowardsbehaviorswhicharebeneficialtothePublicLibrary• Encourageparticipation
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Ilovedyourlastwebsite!Thisnewsiteishardtonavigate.Whyfixsomethingthatwasn'tbroken?Ihopeyougetenoughcomplaintsthatyouchangeitback!
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Verybadwebsite,itsucks.Don'tknowwheretocheckmyaccountanddon'tknowwheretologout.TheITpeoplewhocreateditshouldbefired.
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FirstClick-Tests
Remote, Live Moderated
Tests
Or Unmoderated
Tests
Surveys
Beta Releases with
Feedback Form
DESIGN / CONCEPT PHASE RELEASES
RESEARCH TOOLSET...
In-Person Moderated
Tests
In Person Interviews and Focus Groups
Contextual Inquiry
Theprinciplebehindinteractiondesign…no,theprinciplebehindall design,forme,ishumandignity.Weareheretosupportdignityforthepeopleweserve.
RichardBuchanan,Interaction11Conference
https://vimeo.com/20379481
Fairisfair:Iinitiallydislikedyournewformat,buthavenoticedovertimethatyou'vemadeimprovementsthatgreatlysimplifytheon-lineborrowingexperience.
Example:Particularlyliketheinformationblockforitemscheckedout--thelayoutiscrystalclear.Theholdsystemisalsosomehowsimpler.OrmaybeI'msuchadunderheadthatIgradually(orunwittingly)gotthehangofitthroughsomewarpeddefaultprogression.
Itwouldn'tbethefirsttime.Butifthisturnsoutthatyouhavebeenupgrading/tweakingallalong:Thankyou.Thingsaregoodonthissite.You'vedoneanicejob.
- KCLSPatron
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