urf2010: research blunders
Post on 11-Jan-2015
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This casual presentation was given at Bolt|Peters User Research Friday conference on Nov. 17, 2010. The purpose of this preso was to not only to provide lessons learned, but also to encourage a culture where the eff up is celebrated. **If you download the preso, I put a rough outline of the script in the notes field.**
TRANSCRIPT
Research Blunders or: How I Learned to Stop Worrying and Love the Fuck Up
Christina York (aka Xtina)
@UXtina
Presented at User Research Friday, November 19, 2010
My job
My support system
Some tools I have used to eff up research data:
What won’t tell you...
Tools won’t tell you when your audio is full of gross noises.
Tools won’t tell you when your video is X-rated.
Censored
Tools won’t filter out embarrassing interruptions to your test.
Tools won’t tell you that they suck.
The power of the eff-up.
The power of the eff-up.
And that’s why I’ve learned to stop worrying and love the fuck-up.
Xtina York cyork.mlis@gmail.com @UXtina
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