user choice compliance audit information session training and assessment evidence requirements july...

User Choice compliance audit information session

Training and Assessment evidence requirements

July 2015

Drew Clark and Rod Harris

What were SRTOs main concerns?

• Clarification on assessment retention including on-the-job verification - 72% of respondents

• Evidence requirements for training participation - - 54% of respondents

Training participation• Predominant method of delivery• What training evidence needs to be retained• How much evidence needs to be retained and for how long• Volume of learning

Assessment• What assessment evidence needs to be retained• How much evidence needs to be retained and for how long• What is on-the-job verification• Hard copy evidence Vs electronic

What we will cover:

Compliance documents

User Choice useful web-links:

User Choice PQS Agreement and associated policies

http://training.qld.gov.au/training-organisations/pre-qualified-suppliers/become-pqs/index.html

PQS compliance audit evidence guide

http://training.qld.gov.au/resources/training-organisations/pdf/srto-evidence-guide.pdf

https://www.allenschool.edu/blog/wp-content/uploads/2015/04/file-transfer.jpg

Where are you located?

Interstate

Training participation

• What training evidence needs to be retained?– SRTO led face to face -- Delivery identifier 10 or 30– Online (electronic) -- Delivery identifier Code 20– Other delivery -- Delivery identifier Code 40

• How much evidence needs to be retained and for how long?

• Volume of learning

Predominant method of delivery

• SRTO trainer attends the trainee’s workplace and provides face to face training -- 2 hours (Delivery identifier ‘30’)

• Directs the trainee to complete the rest of the learning resources via accessing the SRTO’s online resources -- 8 hours (Delivery identifier ‘20’)

• The predominant method of delivery would be AVETMISS Delivery identifier ‘20’

Where have you delivered training?

SRTO led face to face training

Conducted either at SRTO premises or within the workplace, and must contain the following:

Evidence:

• Name of the student/s

• Unit of competency/module code and/or name

Code 10 or 30

SRTO led face to face training cont’d

• The date/s of training

• Location

• Trainer’s signature and date signed

• Signature of the apprentice/trainee

How to retain this evidence

• Workplace visit records

• Class roll books / attendance sheets

- Student to sign commencement of training for each unit

- Future training in same unit must capture name of student but be signed and dated by trainer

Online (electronic) training

Delivery of training via an electronic means which may be self paced or trainer led:

Evidence:• Name of the student/s• Unit of competency/module code and name• The date/s of training

Code 20

Other delivery

Where the predominant method of learning is not covered by other delivery modes:

Evidence:• Name of the student/s

• Unit of competency/module code and name

Code 40

Other delivery cont’d

• The date/s of training

• Location

• Signature of the apprentice/trainee

• Signature of workplace supervisor/employer

Retention of training evidence

• What do I keep?

100% of units of competency for 100% of students

• How long do I have to keep this information?

6 years from the end of the term

Volume of Learning

The ASQA User’s Guide to the Standards for Registered Training Organisations 2015

• ASQA requirement

• Not currently audited by Market Quality

• MOU with ASQA

Training participation• Predominant method of delivery• What training evidence needs to be retained• How much evidence needs to be retained and for how long• Volume of learning

Assessment• What assessment evidence needs to be retained• How much evidence needs to be retained and for how long• What is on-the-job verification• Hard copy evidence Vs electronic

Where we’re at:

Assessment evidenceincluding on-the-job verification

• What assessment evidence needs to be retained?– What does an auditor look for?

• Hard copy evidence Vs electronic

• How much evidence needs to be retained and for how long?

• What is on-the-job verification?

What evidence do I keep?

• Short answers questions

• Case studies

• Projects or assignments

• Verbal responses

• Role plays

• Observation / Practical demonstration

x 2

What does an auditor look for?

• Full and complete assessment evidence

What does an auditor look for?

• Full and complete assessment evidence

• Evidence assessment has been marked

What does an auditor look for?

• Full and complete assessment evidence

• Evidence assessment has been marked

• Signature of apprentice / trainee

What does an auditor look for?

• Full and complete assessment evidence

• Evidence assessment has been marked

• Signature of apprentice / trainee

• Competent at the unit level

What does an auditor look for?

• Full and complete assessment evidence

• Evidence assessment has been marked

• Signature of apprentice / trainee

• Competent at the unit level

• Training Package requirements (if applicable)

What does an auditor look for?

SITHIND301 Work effectively in hospitality service

- integrate technical skills and provide quality hospitality service to customers

- for a minimum of 36 complete service periods (shifts)

What does an auditor look for?

CPCCCA3003A - Install flooring systems• complete as a minimum one bearer and joist system

constructed on a support system (stumps, posts or piers) applicable to local conditions, to carry external walls and internal walls parallel to joists for a full sized home or equivalent (including a bedroom, lounge, kitchen and bathroom not less than 30 square metres)

• install a tongue and groove fitted strip flooring surface and an approved wet area floor system to a bathroom area

• install a system of similar size as above with either a sheet or strip platform system.

How much evidence needs to be retained?And how long for?

100% of students100% of units

For 6 years from the end of the Term

What is on-the-job verification

SRTO Formal

Assessments

On-the-job

verification

Signed Third Party Report

Signed Training Record

Files notes from discussion with employer or supervisor

Who signs the on-the-job verification

On-the-job

verification

• Third party report must be signed by an appropriate person

• Employer Resource Assessment captures information regarding qualified persons

• Process of integrity

• Trainees can’t supervise trainees

Electronic or scanned assessment

• Do I have to buy shares in a records storage company?– PQS Agreement or Policies do not stipulate

method of retention– Complete and legible– Electronic signatures used individually

Training participation• Predominant method of delivery• What training evidence needs to be retained• How much evidence needs to be retained and for how

long• Volume of learning

Assessment• What assessment evidence needs to be retained• How much evidence needs to be retained and for how

long• What is on-the-job verification• Hard copy evidence Vs electronic

What we covered:

Question Time

User Choice compliance audit information session

Training and Assessment evidence requirements

July 2015

For further information regarding obligations of a PQS holder please contact your contract manager direct or via email at:

Supplier.management@dete.qld.gov.au

Thank you for your time and participation