value chain planning effective synchronization of demand and supply through oracle vcp applications
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Value Chain Planning
Effective Synchronization of Demand and Supply through oracle VCP Applications
“Give me a lever long enough and a fulcrum on which to place it, and I shall move the
world.”
2
ArchimedesMathematician & Inventor,
Ancient Greece, 280 – 211 BC
“Give me a lever long enough and a fulcrum on which to place it, and I shall move the
world.”Archimedes
Mathematician & Inventor,Ancient Greece, 280 – 211 BC
3
IT
HCL
Business
HCL – A Quick Snapshot
HCL Enterprise
HCL Technologies
Software Services
HCL Infosystems
Systems Integration
5
Cust
om
ers
Pro
duct
s &
Solu
tions
Vert
ical Media &
EntertainmentTravel & Logistics
Public SectorRetail & CPG
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BFSIHi-Tech & Mfg Life Sciences
• Siebel, Oracle EBS, PeopleSoft, Hyperion, OBIEE, Fusion and DBA
• OTM, Oracle E-Bus, PeopleSoft, Siebel, Hyperion, OBIEE, Fusion & DBA
• Oracle EBS. PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion & DBA
• End-to-End integrated Insurance solution
• Siebel, EBS, PeopleSoft, Hyperion, OBIEE,Fusion and DBA
• Case Management Solution and PIIMS Solution on Siebel
• Oracle EBS. PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA
• Fabless Mfg., VSOE, Shipment Solution, Contract Management Solution & InHouse©
• Oracle Life Sciences, EBS. PeopleSoft, JDE, Demantra, Siebel, Hyperion, OBIEE, Fusion and DBA
• Siebel AECM – FDA Integration for Medical Devices reporting, Siebel for BA/BE studies, InHouse©
• Retek, EBS, PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion & DBA
• Track & Trace, Merchandizing & Point of Sale Solution
55Balancing Cost and Service Excellence in outsourcing requires Location Optimization of Infrastructure, Processes and Skills
• Follow the sun support• Multi-lingual skills• Global reach
• Multi-lingual support• Time zone and Proximity• Consulting
Offshore CentersNearshore Centers
• Domain Expertise• Functional Consultants• Rapid Application Dev• Application Staging
OnShore Centers
UAE
QATAR
SAUDI ARABIA
KUWAIT
Global Service Delivery
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Oracle Practice Snapshot
HorizontalApplications
1. Oracle E-Business Suite 11i, R12,12.1
2. PeopleSoft 8.3, 9.0,9.1
3. Siebel 7.x, 8.0
4. JD Edwards – XE & E1
Industry Applications
1. Oracle Life Sciences
2. Oracle Utilities
3. Oracle Financial Services
4. Oracle Retek
New Dimension Applications
1. OTM
2. Demantra
3. Agile PLM
4. Primavera
Analytics5. OBIEE
6. Hyperion
Global Rollout
Implementations, Configuration & Development
Design & Product Blue Print
Application Management/ Operations Consolidation
Upgrade and Migration
Assessment Services
Oracle Technologies
1. SOA & BPM
2. Portal and Content Mgmt.
3. IDM
4. Database11g
Co Development
Deployment & Maintenance
A 2500+ strong Oracle Practice with 200+ customers spread across North America, Europe, the Middle East, APAC and the ANZ regions.
Investment in Oracle Solution labs to accelerate product development & solution capabilities
Oracle Partnership
Pre-built solutions, IP’s/ Frameworks, Solution Accelerators & reusable components
Strategic Enablers
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Leading the Pack
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Forrester recognizes HCL As a Strong Performer in Oracle Implementation
HCL emerge as Strong Performers. Indian-based HCL scored the highest of the Strong Performers. This offshore specialist has a small Oracle practice of approximately 1,900 consultants, but is growing rapidly
HCL rated Highest on Value for Money and On Time Delivery
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Forrester identifies HCL as an SCM specialist for Retail customers
HCL leads with SAP and Oracle retail implementations
More than 50% of HCL Technologies’ SCM revenues come from its retail practice and SAP implementations
Emerging areas include its life sciences and logistics practices
BPO group offers sourcing, procurement, sales order management, data cleaning, and global trade compliance services
HCL is differentiated by a strong focus on enabling supply chain visibility solutions and helping customers pull together their Oracle product suite to get the maximum ROI
HCL has good momentum, moving into next year with key strategic alliances, new IP collateral, and vertical specific capabilities being built out
“As part of our ongoing commitment to developing practices and products that help protect the environment, we are pleased to recognize Standard Parking and its implementation partner HCL Technologies as a winner of the Oracle 'Empower the Green Enterprise' award. This implementation is a prime example of how a company can dramatically reduce its carbon footprint, as well as gain efficiencies and reduce costs."
– Evelyn Neumayr, Vice President Marketing, Applications and Industries, Oracle.
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Recognitions: Empower the Green Enterprise Award
Oracle unveiled the winners of the 2008 'Empower
the Green Enterprise' awards at the Oracle Open
World conference in San Francisco.
HCL Customer Standard Parking Wins Oracle's
'Empower the Green Enterprise' Award
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VCM Practice at HCL
Fast Growing Practice – Significant
Investments
125+ Growing Consultant
Team
Deep Industry and Product knowledge
Strong presence
across major verticals
Referenceble customers
Center of Excellence for
VCM
Global Delivery CapabilityEnd to End servicesCertified Platinum partner Industry specific Blueprints and solutionsDeep industry expertiseAccelerators for reduced implementation cycle
Service Offerings across VCM Product lines
• 400+ consultants in Oracle SCM domain with 45+ Demantra experts
• Subject matter experts with profound knowledge in Demantra applications
• Integration with Oracle R12, JD Edwards EONE 8.12, Siebel CRM, MFG PRO
• Proven solution for Hi-tech manufacturing industry• Built Solutions for Airlines Catering industry• Built Solutions for Service parts planning industry
Demantra (VCP)
Our clients
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Functions
Engagement types
• Demand Management, Advanced forecasting, RT S& OP, Deductions & Settlement, and Trade
Promotions Management
Propositions & differentiators
• Implementation, Enhancement and Application support of Demantra product stack in North America for a reputed company in Hi-tech manufacturing space leading OEM company
• Application support of Demantra product stack in North America for a industry leader in data center networking solutions and services
• Application implementation and support for a leading bio-technology research company operating in 5 sites across 3 countries US, UK and Canada.
OTM (VCE)
Our clients
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Functions
Engagement types
Order Management, Transportation planning and Execution, Contract and Rate Management,
Financials, Brokerage and Forwarding, Asset Management, Warehouse management,
Inventory Mgmt, Procurement, Business Process Automation, Configuration and Administration
• 30+ Technical and Functional Consultants• Global Presence• Dedicated Delivery Methodology for varied service offerings• 15+ active projects at any given point of time
Propositions & differentiators
• Oracle Applications R12 and OTM 5.5: Oracle Financials, Oracle Treasury, Oracle Tutor, Oracle ICM, Oracle Transportation Management; Legacy System Integration using TIBCO; Third Party “Trade Compliance Systems” Integration
• SCM implementation including OM, Purchasing, Shipping, WMS; MSCA for a pioneer in greeting card innovation
• SCM implementation for a leading conglomerate in the middle east
Agile (PCV)
Our clients
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Functions
Engagement types
• Around 100+ dedicated resources for PDM/PLM practice • 15+Clients in vertical domains like Aerospace, Automotive,
Hi-tech, Defense, Manufacturing, Electrical, and Retail space
• 10+ Years of involvement in PDM/PLM domain• Proven Strength in EAI like BizTalk, TIBCO, Informatica,
etc.,
Propositions & differentiators
• 5+ years of engagement with leading Aero tier 1 Organization; from Analysis to production support and upgrades, including ongoing M&A engineering function streamlining using PLM
• 2+ years engaged with leading Aero Tier1 on Supplier and Mfg Process Management standardization using PLM
• 4+ Years of engaging with leading auto Tier1 organization• 2+ Years engaged with a HI-tech OEM on a 4 year,8-staged
PLM roadmap driving in to operational efficiency and process streamlining - legacy transformation to production support
• CAD customization – Using UFUNC, Pro/Toolkit, JLink, Pro/Program
Agile Product Collaboration (PC), Agile Product Cost Management (PCM), Agile Product Quality Management (PQM)Agile Product Governance & Compliance (PG&C), Agile Product Portfolio Management (PPM)Agile Engineering Collaboration (EC), Agile PLM Application Analytics (BI), Agile Enterprise Visualization (EV)
Solutions
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HCL PLM Blueprint
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Sales
EngineeringRegulatory
Design PartnersDesign Partners
Manufacturing
Distributed MfgDistributed Mfg
Procurement
SuppliersSuppliers
CustomersCustomers
• BOM Spec• BOM Changes• Design Specs• Design Feedback
• Models• Drawings• Simulations
• Preferred Parts• Approved Vendors
• E-BOM MBOM• Manufacturing Feedback• Process Configurations/ Recipes• Work Instructions• Manufacturing Routes • Operator Training Specs• Consumable Specs• Packaging/Labeling Specs• Tooling Designs
• Proposals• Customer Requirements
• Product Concept• Product Requirements• Market Requirements• Brochures• Data Sheets
• Service Parts Catalog• Service Manuals• Training Manuals• Issue Reports
• Conformance Specs• Conformance Reporting
ServiceMarketing
Collaborative Product
Development
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PLM Best Practice Blueprint – Life Sciences
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Regulatory
Sales
Marketing
Procurement
Manufacturing
CustomersDistributed Mfg
Design PartnersSuppliers
• Protocols• Product quality & safety• Environment, Health & Safety• Test data, analysis, drug information• Conformance Specification• Conformance Reporting
• Forecast & demand management
• Proposals• Customer Requirements• Sale & delivery order• Sales report & Analytics
• Concept/planning• Campaigns• Product/Market Requirements• Brochures• Data Sheets• Product Management
• Master batch formulae• Work Instructions• Dispense Instructions• Process parameters & quality checks• Consumable specification• Packaging/Labeling specification• Operator training
• Procurement process• Vendor qualification• Quality specification• Sampling & testing
R & D
• Protocols• Specification• Test methods• Sampling & Testing
Client Cases
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Leading US based Biotech Research Firm
Solution Highlights
Business Need/
Challenges
About the Client
Revenues US $4.61 billion (2007 calendar)
Operations 40+Countries
Employees 10,788 (as of July 8, 2008)
Topology Demantra Demand Management
System Environment
Demantra Demand Management 7.3
MFG PRO
Delivered Benefits
Eliminate Multiple Demand Solution and Hyperion Pillar systems .
Larger forecast cycle time.
Substantial Manual Intervention.
Improve global visibility by single source of truth system.
Eliminate Data Redundancy with single global system.
Improve Forecast accuracy by online data manipulation by sales.
Provide on demand self service reports.
Existing sales history and actual orders from Mfg Pro to be used to generate the forecast in Demantra.
Forecast model and product/location hierarchical structure to be based on Client’s requirement for item attribute and customer attribute.
Demantra Forecast model to be based on redesigned process.
Demantra generated final forecast is interfaced to Mfg Pro.
MFGPRO MRP is used to explode the component level supply for both buy and make type of components
Forecast generated to be sent to sales people for approval, which would be done using Demantra workflow approval process.
A global view of demand and Capacity
Improved forecast accuracy
Collaboration of all business functions sharing the same data
Ability to analyze and perform what if planning scenarios
Reduced Forecast cycle time from 4 weeks to 1 week
100% Process automation
Implementation, Testing and Post Implementation support
A Leading Automobile Component Supplier
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Solution Highlights
Business Need/
Challenges
About the Client
Revenues $4.1 billion
Operations 92 locations in 25 countries on five continents
Employees Approximately 13,200 employees in Fiscal year 2009
Topology Oracle Mfg, Oracle Finance, People Soft HR, Advanced Supply Chain Planning, Oracle Demantra
System Environment EBS 11.5.10 Demantra 7.2.0
Delivered Benefits
Improve Forecast accuracy and Forecasting of FBO (Feature Based Ordering) items and Forecast Consumption
Minimize Freight expedition cost
Ability to review/maintain forecast at a higher level than at item level
Ability to compare generated forecast against customer forecast and respond to the changes quickly
Systematic Alerts/Notifications to respond quickly to the changes
End user training, Supporting Helpdesk Implementation of Oracle Demantra
Development of custom integration between Oracle eBusiness Suite and Demantra. Since the client was on EBS 11.5.10.
Setting up Waterfall analysis of customer demand over time to monitor ‘drop-ins’ and other demand events in time to respond without supply chain disruption
Constraint based planning setup and scheduling support was carried out
Reduced Complete forecasting for one customer ship for one cycle from 9 hrs to 25 mins.
Improved the forecasting to an average of 30-33% MAPE.
Created aggregation at customer, site, Product Series, Commodity and Business Unit level
Alerts set up for scenarios where there was variation in Customer Forecast above a certain predefined tolerance %
Implementation, Maintenance, Enhancement and Support
Industry leader in data center networking solutions and services
Solution Highlights
Business Need/
Challenges
About the Client
Revenues$1.47 billion USD
Operations 70+countries
Employees 4,000
Topology Oracle Manufacturing, Oracle Finance, Advanced Supply Chain Planning, Demantra, HRMS
System Environment
Oracle EBS - 11.5.10.2
Demantra - 7.2.0
Delivered Benefits
Issues while running Inventory Plan, Demand Plan and Master Plan Schedule
Need for modifications in existing Worksheets/Workflows
Challenges in migrating new data to the instance.
Mismatch in the quantities (shipped quantity, booked quality etc) between the ERP Instance and the APS Instance
The Problem in the Plans, resolved in a quick time by getting into the procedures and simulating the issue in Development Instance
Enhancements migrated to Production in a very quick time due to the extensive knowledge on the entire Demantra Functionality and the Technical Aspects, which has brought appreciations from the Users.
Collection Programs monitored on hourly basis, for any errors the Footlights were used and mails sent whenever the program is running for more than an Hour. This enabled quicker resolution of the issue.
The issues of mismatch in quantities between the ERP and APS instance were resolved mainly by looking at the attribute setup, transaction set up for the OM Orders or based on the query written for collecting data from ERP by getting into the dynamic views created in Demantra
The Discrepancies of data between instances were reduced by aggressive monitoring and short-time fixes of issues.
Enhancement requests fulfilled.
Enabled strong controls, compliance and accuracy
High scalability meeting business demands for future businesses road map.
Support & Enhancements
Leading Automotive OEM Manufacturer
Solution Highlights
Business Need/
Challenges
About the Client
A global supplier for a range of integrated systems, modules and components serving commercial truck, light vehicle, trailer and specialty original equipment manufacturers (OEMs) and certain after markets. It also serves a range of OEM customers worldwide, including truck OEMs, light vehicle OEMs, trailer producers and specialty vehicle manufacturers, and certain after markets.
System Environment• Implementation of OTM 5.5
CU 4• Spot Bid, Broadcast
Tendering and Dock Scheduling
Delivered Benefits
Integrate Global Logistics throughout the Enterprise
Single Point of Information & Control for all Transportation Ocean, Air, FTL, LTL, Heavy Haul – International, Domestic, Expedite
Reduce Logistics Costs and deliver detailed Cost Accounting
Increase Logistics Operations Efficiency through Automation
Provide Logistics Collaboration across all Trading Partners
Improve Visibility of Inventory Globally
Establish Best Practice & Drive Continuous Improvement
Implementation of Oracle Transportation Management OTM 5.5 and all the related modules
Global Deployment of the standardized solution across North America, Europe, South America and Asia Pacific
Building Interfaces with external systems to provide Global Visibility to the company and its customers
Customizing and building Operational & Financial Reports for OTM
Enhanced Transparency and visibility
Standardization and streamlining of business processes contributing to greater efficiency.
Low cost carrier selection and Freight Consolidation
Logistics Collaboration across all Trading Partners
Single Point of Information & Control for all Transportation Ocean, Air, FTL, LTL, Heavy Haul – International, Domestic, Urgent
Carrier and Shipper performance measurements
Milk run Rationalization
Global Rollout
Leading Provider of Supply Chain Solutions
Solution Highlights
Business Need/
Challenges
About the Client
Leading provider of supply chain solutions, demonstrating core competencies in transportation services, logistics management and information technology.
System Environment
Implementation of OTM 5.5 CU 4
Oracle Financials
Delivered Benefits
Provide a Central repository of information for all shipment and logistics transactions generated from existing operational systems and Warehouse Management applications
Provide global visibility to customers to view their shipment status and event information
Provide for a Global design that is scalable and capable of addressing future projects under the IT Transformation roadmap of EGL
Implementation of OTM as the central shipment and logistics repository, running in parallel with the ODS
Implementation of internal visibility functions and decommissioning of GSU
Implementation of external visibility functions and decommissioning of EGL’s Customer Tracking Applications
Analyzing, designing and implementing full integrations between existing legacy systems (both for transportation and logistics) with EAI and OTM, consistent with the Web Services strategy using Sun J-CAPS
Implementation of an enterprise data monitor (dashboard) that reports on data quality and integrity issues / inconsistencies
Achieve a competitive advantage in the operations by leveraging technology to streamline processes through automation and exception based quality control and management
Optimizing operation systems to process a higher volume of shipments at a lower cost with fewer errors
Providing a foundation that is scalable and capable to address the future IT Transformation roadmap.
Global transparency and visibility both at the transaction and inventory level
Implementation, Application development and Legacy Integration
Leading Flash Memory Manufacturer
Solution Highlights
Business Need/
Challenges
About the Client
The Client is an industry leader in Flash Memory Manufacturer
Area of Engagement
Legacy Transformation in Engg & Manufacturing
Delivered Benefits
Client on a modernization/ standardization journey of PLM, MES and Inventory Systems
Need a reliable partner for
Legacy Migration, Develop New Integrations
Redesign PDM Data Model
Performance Assessment of 3rd MES and other systems
GO-Live Support and Post-Go- Live Operations Mgmt
Form independent, multiple project teams
Close co-ordination between IT users in the plant in APAC and stakeholders in US
Program Management Focus to proactively identify bottlenecks
Rigorous monitoring including 3rd party dependencies
Minimal risks in all the transformation tracks
Significantly reduced management overheads for various track owners (MES, PLM, Inventory…)
Unearth and remediate potential failures post cut-over
We are engaged in 24X7 post-go-live support
Transformation onto Agile Centered Integrated Enterprise IT environment
Leading Manufacturer of solar energy generation products
Solution Highlights
Business Need/
Challenges
About the Client
The Client is an industry leader in design and innovation of solar energy technology and products
Area of Engagement
Agile PLM assessment
Delivered Benefits
Too many part numbers generated representing the same part
Lack of Capacity planning, forecasting, alternate part management
Challenges in supplier tracking
A detailed Assessment report
Recommendations on PLM best practices
Solution details on –
- Part number process and framework
- BOM and PS management
- Supplier data management in Agile
- Supplier tracking process spanning PLM to ERP
Recommendations on next steps for PLM re-architecting, MES deployment and ERP changes
Detailed report on Customers Engineering process and IT maturity
Clear road map for PLM re-implementation
Business process Re-engineering
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Right Skills
Proven Process
Assets
Best PracticesContinuous
Improvement
End to End Service
Enablement
Improving your Customer Delight
Leveraging HCL
As a Extension to you– Partnering for success
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