virginia power "services on a shoestring: delivering memorable service without breaking the...
Post on 06-Feb-2015
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SERVICES ON A SHOESTRINGManaging Resources in
Challenging Times
Virginia PowerResources & eLearning Manager
Bridgwater FE College
Academic & Research Libraries Group Conference June 2012
WE ARE FACING:
Cut in budgets
Cut in staff
Doing more with less
Non-statutory offer
Making efficiencies
Sourcing extra funding
Need to demonstrate impact/visibility
Adding value/relevance
Re-evaluate what we do
RECRUITMENTWorking with feeder schools – Year 9/10 sessions, marketing, ILT discussions, Academy developments, specialist schools, open days and evenings (out in the Schools or Departments)Ensuring that IAG and Admissions & Enrolments know of ‘offer’Understanding the local strategic plan for businessKnowledge of the WBL agenda and workforce needs
INITIAL ASSESSMENTInstrumental in BKSB online assessmentsDeveloping knowledge of Functional Skills and support for tutorsProviding study guides and resources for learners to support FS
INDUCTIONInformation on LR services available through introductory letter sent to students or available on the induction web pagesProvide a comprehensive LR inductionUnderstand and encourage development of the tutorial induction processExtend the reach of the LR induction – not a one-hit wonder!
PLANNING AND RESOURCESGet fully involved with curriculum planning at EVERY stageLead from the front with the development of eLearning materialsWork on and with the ILT teamExplore and assess resources – VLE, e-Readers, online, booksSeek out and champion the latest resources and delivery methods
TEACHING AND LEARNINGProvide enrichment activitiesSupport Theme Weeks and Tutorial Times, Learning at Work dayGet involved with Equality & Diversity and Safeguarding committeesDevelop online solutions
CURRICULUM GOOD PRACTICEBe at the heart of CPD and Quality programmes and processesSeek out opportunities to share your expertise and collaborate with othersDemonstrate difference – support ILT projects and ensure LR focusBe in the areas you are needed not just where you physically areFerret out Funding!
LEARNER SUPPORTTake a lead on e-Safety and e-ResponsibilitySupport learners with digital, information and learning literaciesShowcase accessibility & inclusion in your servicesWork with your SU – get them to be your advocates!Champion the Gifted & Talented – showcase work
ASSESSMENTProvide support for e-portfolios for staff and studentsUnderstand assessment and marking schemes and specificationsChampion the development of mobile learning and assessment
REVIEWING LEARNER’S PROGRESSSupport reflective practice Support behaviour managementEvaluate your information skills sessionsGet to grips with Inspiring Learning for All as a method of assessment
RETENTIONSupport retention improvement strategies – Every Student Counts!Assistive technologyListening
ACHIEVEMENTCelebrate successUse Every Child Matters as a benchmark for service deliveryEvaluate LR contribution to the achievements
PROGRESSIONProvide an online VLE course for CareersProvide Destinations information to encourage the next studentsDevelop close links with MarketingInsights @ Bridgwater
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