vladimirs-ivanovs-clash-of-agile-project-and-waterfall-organisation

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Real-life telco case in a form of a set of stories, representing lessons learned from running an agile project in a waterfall-based telecom culture. What was done differently from the enterprise waterfall-based project management standard? What agile principles and specific practices were applied? What went well and what went wrong? What were tangible benefits to the business from the situation, where one project team became "outlaws" of the corporate culture? About author: consultant/trainer and conference speaker with focus on combining traditional IT Management (ITIL Expert), Project Management (IPMA assessor) and new approaches such as Agile, Lean, Kanban etc. Board member at IPMA Latvia, teaching Programme and Project Portfolio Management for masters in Project Management. Have a degree in Computer Sciences and Executive MBA from Stockholm School of Economics. Worked for large telecoms (C&W, TeliaSonera, Kinnevik/Tele2) and as CIO for a global retail chain Hutchison/ASWatsons. http://www.linkedin.com/in/vivanov https://twitter.com/vivanovs http://www.slideshare.net/vivanovs

TRANSCRIPT

Clash of Agile project and

Waterfall organisation

Telco Case: Nearshore Service

Desk development story

Vladimirs Ivanovs,

IPMA-B, Assessor,

Consultant

Presented for

Source: http://www.flickr.com/photos/visualpunch/8746306184/

Source: https://plus.google.com/+Interestingengineeringofficial/posts/aNA1bYy4SgE

Waterfall vs Agile

Source: http://3.bp.blogspot.com/-K3ngAtwrwkc/TfeC0pOfFjI/AAAAAAAAHng/4IIBeneRPvc/s1600/bigendianlittleendian.jpg

Source: http://www.slideshare.net/gamsjo/agile-transitionsmidig2012

1. MVP

Project setup

Source: http://www.daleolsonconsulting.com/blog/2009/05/03/waterfall-project-management-vs-agile-project-management-the-paradigm-shift/

2. Double-standard

Gate model

Source: Gate model overview

Project Closure and

Commercial Launch Project Implementation

Start Project/

Feasibility Start

Project

Implementation

Completed

Project

Change

Project

Inception

Start

Feasibility Phase

Inception Phase

Implementation Phase

Handover Phase

3. Ortodox QA

Project documentation review: • QA is 'not recommending approval of Gate 2

remains by similar reasons - mainly due to ambiguities concerning scope and time plan‘

• PM expressed project group's view on necessity to use more agile approach and put more energy into action instead of digging into plan&scope definitions infinitely, what have ended in:

• '...Reviewer and Project Manager have different views on - level of detail and clarity which should expressed in these documents and - the way of describing deliverables...'

“Live” the manifesto

4. Working process

5. Automate

6. Goal pitch

7. Identity

8. Toolset

9. Skills

10. Value stream

Business results

Time Cost

Scope

What worked & What didn’t

• MVP, Pull

• Frequent Deliveries

• Physical Kanban board

• Weekly video conf.

• War-room

• Fixed time & budget

• Focus on value-to-business, cost

• Passing QA criteria

• Schedules, estimates

• LeanKit tool

• Daily stand-ups / telco

• Cross-cultural aspects

• Fixed scope

• Integration, dependencies on other projects

Source: http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/

Source: http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/

Picture: http://www.agile42.com/en/blog/2012/08/16/ericsson-agile-transformation/

Are telco &

Agile

oxymorons?

Source: http://building-projects-news.blogspot.com/2013/09/a-class-office-for-telecoms-hq-opens-in.html

linkedin.com/in/vivanov

vladimir@ivanov.lv

+371 29160633

v.ivanovs

@vivanovs (Vladimir_ITSM)

vivanovs

Contacts

Credits

1. Andrea Tomasini, Agile42, Ericsson Agile Transformation, http://www.agile42.com/en/blog/2012/08/16/ericsson-agile-transformation/ 2. Crystal Vitelli, Agile vs Waterfall Project Management, http://www.venveo.com/articles/agile-vs-waterfall-project-management 3. Dale Olson Consulting, Waterfall Project Management vs. Agile Project Management: The Paradigm Shift,

http://www.daleolsonconsulting.com/blog/2009/05/03/waterfall-project-management-vs-agile-project-management-the-paradigm-shift/ 4. Geir Amsjo, Agile42, Agile Transitions, http://www.slideshare.net/gamsjo/agile-transitionsmidig2012 5. LeanKit.com, http://leankit.com/ 6. LiquidPlanner inforgaphic, http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/ 7. Murray Robinson, Agileinsights blog, http://agileinsights.wordpress.com/2013/08/11/what-evidence-is-there-that-agile-works/ 8. MVP diagram, http://blogs.nature.com/tradesecrets/2011/12/20/minimum_viable_products_in_biotech 9. Picture, http://3.bp.blogspot.com/-K3ngAtwrwkc/TfeC0pOfFjI/AAAAAAAAHng/4IIBeneRPvc/s1600/bigendianlittleendian.jpg 10. Picture, http://www.tech-wd.com/wd/wp-content/uploads/2013/10/product_donuts-copy.jpg 11. Picture, http://sd.keepcalm-o-matic.co.uk/i/say-no-to-scope-creep.png 12. Picture, http://www.hachisvertas.net/blog/01/2013/09/09/testing-process-in-software-development 13. Picture, http://www.nnybizmag.com/index.php/2012/05/19/bringing-ag-to-life/ 14. Picture, http://www1.pictures.zimbio.com/gi/Kamil+Stoch+Winter+Olympics+Medal+Ceremonies+5LkbRs9Ax0Zl.jpg 15. Picture, http://russellchapman.wordpress.com/2014/03/03/russia-crimea-and-the-eastern-orthodox-church-lead-way-to-war/ 16. Picture, http://www.angelamaiers.com/2010/01/a-peek-inside-my-toolkit-online-toolset.html 17. Picture, http://www.skillsconverged.com/TrainingMaterials/SalesMarketing/TrainingMaterialCustomerServiceSkills.aspx 18. Picture, http://www.tracktrainingservices.co.uk/developing-your-customer-service-skills/ 19. Picture, http://www.financiallywisewomen.com/do-you-feel-like-you-are-swimming-up-stream/swimming-up-stream/ 20. Picture, http://anakegoodall.wordpress.com/2012/0/page/17/ 21. Philipp Schroder, http://www.flickr.com/photos/visualpunch/8746306184/ 22. Schulman, Shared Services : Adding Value to the Business Units, http://www.amazon.com/Shared-Services-Adding-Value-Business/dp/0471316210 23. Standish Group, Chaos Manifesto 2013, http://versionone.com/assets/img/files/ChaosManifesto2013.pdf 24. Telecom Orange office in Warsaw, http://building-projects-news.blogspot.com/2013/09/a-class-office-for-telecoms-hq-opens-in.html

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