volunteer orientation presentation

Volunteer Orientation

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever does” (Margaret Mead)

Expanding Minds, Empowering Individuals, Enriching Community

Corne

lius

Freed

om R

egion

al

Imag

inOn

Main

Libr

ary

Mint

Hill

Mou

ntain

Islan

d

North

Cou

nty R

egion

al

Scaley

bark

Steele

Cre

ek

Univer

sity

City R

egion

al0

200000400000600000800000

10000001200000

7,093,974 items borrowed in FY10!

Circulation

A little help?!

Your mission should you choose to accept it:

•Bring community input

•Advocate•Commit 6 months

(or longer)

Volunteer Rights

• Meaningful assignments

• Treated as co-equal• Effective

supervision• To receive

recognition

Volunteer Perks• It’s FUN! - Rewarding nature of serving community

• Acquire new skills and gain recognized work experience.• Expand your social horizons.• Keep up with the latest books.• Contribute to the success of the largest, busiest, premier library

in North Carolina.

5

(and be appreciated for it.)

Volunteer Handbook• Every volunteer has an assigned schedule• Call us if you are going to be late or absent• Notify Volunteer Point Person (VPP) if you are

going on vacation or taking time off• Serve with same high standard of

professionalism as staff• Patron Privacy Guidelines/Confidentiality

Nuts & Bolts of Dewey• Collections / formats• E, ER, J, YA, AAF, M, R, W,

Bio, Reference• “Mc” vs. “Mac”• 100s, 200s, 300s, 741.5, etc.

Customer Service on the Floor• Directional

questions• Book

recommendations• Subject related

Reference Questions

Volunteer Program Contacts

Chauna Wall 704.416.0711

cwall@cmlibrary.org

Michael Lambert 704.416.0707

mlambert@cmlibrary.org

Thank you!