web 2.0 and australian libraries

DEPARTMENT OFNATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORT

Web 2.0, Technology & LibrariesAndrew FineganReference LibrarianNorthern Territory Library

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

In the beginning…The World Wide Web in 1992…

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

NTL Website in 1996…

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

In the days before Google

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Online Social Networking on the Web in the 1990s

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

What is Web 2.0?

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Human Networks

http://www.flickr.com/photos/sats_somu/361419683/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Web 1.0 to Web 2.0

http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Wikis

http://ww

w.flickr.com

/photos/cogdog/19490596/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Blogging

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

http://www.flickr.com/photos/whiteafrican/2473388923/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

http://www.boingboing.net

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

http://www.dailykos.com

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

http://www.neilgaiman.com

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

http://happyfacesrock.blogspot.com

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

http://abc.net.au

http://www.theage.com.au

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Twitter

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Flickrhttp://w

ww

.flickr.com/photos/m

orberg/3022858454/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Youtube

http://www.flickr.com/photos/fensterbme/1990023423/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Bringing it all together

http://ww

w.flickr.com

/photos/jasiagal/529508374/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

http://www.twittermap.com

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

http://www.myspace.com

http://www.facebook.com

http://www.flickr.com/photos/jelene/2715774596/

http://ww

w.flickr.com

/photos/caius/2052302113/“Social Networking”

sites

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

There’s a lot out therehttp://w

ww

.flickr.com/photos/jam

esjustin/2467455318

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Human filters

http://www.flickr.com/photos/ayea/320855060/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Collective Intelligence

ShareInteractDiscuss

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Social bookmarking

http://www.digg.com

http://del.icio.us

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Sharing links

http://www.librarystuff.com

http://www.tametheweb.com

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

News Sites

http://www.theage.com.au

http://www.guardian.co.uk

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Commercial Sites

http://www.amazon.com

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

http://www.briansolis.com/2008/08/introducing-conversation-prism.html

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

The conversation

ListeningLearningSharing

Use what works best for you and the user.

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Who actually does all this???

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Online Communities

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DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

How do you find the time?ht

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DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Feedsht

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http://www.flickr.com/photos/chenta/2478823482/

“…as easy as checking your email.”

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Information Overloadhttp://w

ww

.flickr.com/photos/paulr/349560220/

Know your own limits!

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Australian Libraries

http://www.flickr.com/photos/iamthebestartist/423573268/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Library News Feeds

http://www.slv.vic.gov.au/about/site/feeds/index.html http://www.slq.qld.gov.au

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

John Oxley Library Blog

http://blogs.slq.qld.gov.au/jol/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

The Summer Read

http://www.slv.vic.gov.au

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Inside a Dog

http://www.insideadog.com.au

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

The Inky Awards

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Acoustica

http://www.myspace.com/citylibraryacoustica

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Nash Appreciation Society

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

SLQ on Youtube

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

SLNSW on Flickr

http://www.flickr.com/photos/statelibraryofnsw

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

NLA Image Pool

http://www.flickr.com/groups/pictureaustralia_ppe/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

So, what should we be doing?

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Bandwagon = FailAsk yourself:• What are we trying to achieve?• Who are we trying to reach?• Who will we actually be successful

with?

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

The Mum Test

http://ww

w.flickr.com

/photos/beccaplusmolly/2769227799/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Millennials

http://www.flickr.com/photos/pittcaleb/2158797800/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

We need to be a ‘blip!’http://w

ww

.flickr.com/photos/donsolo/3029452838/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Conversations

What conversations do you have with your clients in the physical library?

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Move those conversations online

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Continue the conversations

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Speak their language

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Free! But…

http://ww

w.flickr.com

/photos/16038409@N

02/2326310839/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

BALANCE

• Keep the channels of communication flowing regularly

BUT

• Avoid overloading the client with information

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Don’t expect a mad rush

http

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DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Social networking sites alone won’tdo the social networking for you!

You still need to start the conversation.

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

What can we achieve?

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

A human identity for the library.

http://ww

w.flickr.com

/photos/litlnemo/259241497/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Real-time online presence

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

An open public forumhttp://w

ww

.flickr.com/photos/bretfausett/119649669/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Online Community

http://www.flickr.com/photos/eyermonkey/2292879587/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Reaching a bigger audiencehttp://w

ww

.flickr.com/photos/m

elanieandjohn/200829496/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Better practice for thethings we already do

http://www.flickr.com/photos/peskylibrary/1816149856/

DEPARTMENT OF NATURAL RESOURCES, ENVIRONMENT, THE ARTS AND SPORTwww.nt.gov.au/nretas

Any Questions?

Andrew FineganReference LibrarianNorthern Territory Library

Andrew.Finegan@nt.gov.au(08) 8999 7437