[webinar slides] flexibility vs. control: how to work beyond corporate firewalls – safely

Underwri(enby: Presentedby:

#AIIMInforma(onIsYourMostImportantAsset.LearntheSkillstoManageIt

Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely

PresentedSeptember14,2016

Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely

AIIMWebinarPresentedSeptember14,2016

Underwri(enby: Presentedby:

J.KevinParker,CIPSeniorEnterpriseInforma0onArchitectNEOSTEK

ErinMcCartProductMarke0ng–ContentManagementASGTechnologies

Host:TheresaResekDirectorAIIM

Today’sSpeakers

Underwri(enby: Presentedby:

KevinParker,CIP

SeniorEnterpriseInforma(onArchitect

NEOSTEK

IntroducingourFeaturedSpeaker

Underwri(enby: Presentedby:

Agenda

§  Presentandfuturestateofworkingbeyondcorporatefirewalls

§ Whyyouneedaunifiedstrategy,architecture,andgovernance

§ Waystoplantechnologysystemsthatare“cloudfirst,Webfirst,mobilefirst”

§ Wheretoturnforhelp

Underwri(enby: Presentedby:

Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely

Presentstate…

Underwri(enby: Presentedby:

TooManyDisparateSystems

DirectoryServices AccounXngSystems PayrollSystem HRManagement

SystemsProcurementSystems

InventorySystems CRMSystemVendor&Contract

ManagementSystems

EnterpriseContentManagement

Systems

TimeManagementSystems

FileShares IntranetProject

ManagementSystems

DatabaseServers ServiceDeskTickets

DataWarehouses&BusinessIntelligence

RecordsManagement

Systems

KnowledgeManagement

Systems

QualityManagement

SystemsEmailSystems

Underwri(enby: Presentedby:

UsersCan’tKeepTrackofWhereStuffGoes

“WheredidIfilethoseTPSreports?”

“DoesthisdocumentgointheECMsystemortheprocurementapplica0onortheIntranetortheX: driveortheERPsystemortherecordscenter?”

“I’lljustemailit.Again.”

Underwri(enby: Presentedby:

Inwhichofthefollowingloca(onsdousersaccesscontentinyourorganiza(on?

Source:“ManagingContentBeyondtheCorporateWalls”(AIIMWhitePaper)©AIIM2016www.aiim.org/©ASG2016www.ASG.com

Underwri(enby: Presentedby:

Whichofthefollowingdevicesdoemployeesandfieldstaffinyourbusinessunitusetoaccessthefollowing?

Source:“ManagingContentBeyondtheCorporateWalls”(AIIMWhitePaper)©AIIM2016www.aiim.org/©ASG2016www.ASG.com

Underwri(enby: Presentedby:

FindingWaystoWorkAroundFirewalls

EnterpriseFileSync&Share

SaaSLOBApp

CloudEmail

EnterpriseSocial

RogueCloudDrive

RogueSaaSApp

RogueEmail

RogueSocialChannels

PersonalCloudDrive

PersonalSaaSApp

PersonalEmail

PublicSocialNetworks

On-PremSystems&Apps

OfficialCloudApps

ShadowCloudApps

PersonalCloudApps

CorporateFirewall

Abilityto

Con

trol

VPN

DirectoryServices

AccounXngSystems PayrollSystem HRManagement

SystemsProcurementSystems

InventorySystems CRMSystem

Vendor&Contract

ManagementSystems

EnterpriseContent

ManagementSystems

TimeManagement

Systems

FileShares IntranetProject

ManagementSystems

DatabaseServers

ServiceDeskTickets

DataWarehouses&

BusinessIntelligence

RecordsManagement

Systems

KnowledgeManagement

Systems

QualityManagement

SystemsEmailSystems

Underwri(enby: Presentedby:

Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely

Wherethingsareheaded…

Underwri(enby: Presentedby:

Workforceisincreasingly…

§  Distributed§ Mobile§  ExpecXngteleworkopXons

Underwri(enby: Presentedby:

Whatwouldyousayarethethreebiggestdriversformovingcontenttothecloudinyourorganiza(on?

Source:“ManagingContentBeyondtheCorporateWalls”(AIIMWhitePaper)©AIIM2016www.aiim.org/©ASG2016www.ASG.com

Underwri(enby: Presentedby:

Source:“ManagingContentBeyondtheCorporateWalls”(AIIMWhitePaper)©AIIM2016www.aiim.org/©ASG2016www.ASG.com

Howdoyouseeyourorganiza(onchangingitscontentmanagementprac(ceswithinthenext5years?

Underwri(enby: Presentedby:

Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely

Tipsformovingforward…

Underwri(enby: Presentedby:

DefineYourInforma(onStrategy

InformaXonStrategy…§  DefineswhatyouplantodowithinformaXonandwhy§  BeginswithanhonestinformaXonmaturityassessment§  IncludesablueprintofwhatinformaXonmanagementshould

looklikeintheorganizaXon§  Includesaroadmapofhowtogettothatfuture-stateblueprint§  IncludescriXcalsuccessfactors(CSFs)forshowingprogressive

improvements

Underwri(enby: Presentedby:

DesignYourInforma(onArchitecture

InformaXonArchitecture…§  Definesthestructuresandchannelsfordata,content,

knowledge,records,andanalyXcsinsupportofthestrategy§  Includesdesigningschemesfororganizing,labeling,

navigaXng,andsearchinginformaXon§  Takesintoaccountbusinessprocesses,organizaXonalgoals,

regulatoryrequirements,andotherinformaXonmanagementneeds

Underwri(enby: Presentedby:

PlanYourInforma(onGovernance

InformaXonGovernance…§  Supportsstrategyandarchitecturetogettheright

informaXontotherightpeopleattherightXmetodotherightthings

§  DefinestherulesandrolesforprotecXnginformaXonandensuringitsproperuse

§  SeekstoprotectsensiXveinformaXon,preserveknowledgeandrecords,andmiXgateinformaXonrisks

Underwri(enby: Presentedby:

DesignInfrastructurefortheCloudFirst

§  SojwareasaService(SaaS)§  InfrastructureasaService(IaaS)

§  InternalPrivateCloud§  ExternalPublicCloud§  HybridCloud

Underwri(enby: Presentedby:

DesignApplica(onsfortheWebFirst

§  Accessibletoallmodernnetworkeddevices§  Standardizeddataservices§  Easiertodevelopandmaintain§  EasiertouseforintegraXngotherapps(includinglegacyappsandrepositories)

§ Muchsimplertodevelopandmaintain

Underwri(enby: Presentedby:

DesignUserExperienceforMobileFirst

§  Simpleinterfacesthatworkonmobileanddesktops

§  Progressiveenhancementorresponsivedesign

§  Accessibilityandusabilityonalldevicesthroughstandardizedinterfaces

§ Muchsimplertodevelopandmaintain

Underwri(enby: Presentedby:

ProvideaSingleEntryPoint

§  Singleplakormorsingleentrypoint§  PortalcanbewebinterfacetoenterpriseinformaXon

§  Simplifiedaccessonalldevices§  ReducXoninapplicaXonsilosandROT

Underwri(enby: Presentedby:

WorkBe^erWithin&BeyondtheFirewall

EnterpriseFileSync&Share

SaaSLOBApp

CloudEmail

EnterpriseSocial

On-PremSystems&Apps

OfficialCloudApps

CorporateFirewall

DirectoryServices

AccounXngSystems PayrollSystem HRManagement

SystemsProcurementSystems

InventorySystems CRMSystem

Vendor&Contract

ManagementSystems

EnterpriseContent

ManagementSystems

TimeManagement

Systems

FileShares IntranetProject

ManagementSystems

DatabaseServers

ServiceDeskTickets

DataWarehouses&

BusinessIntelligence

RecordsManagement

Systems

KnowledgeManagement

Systems

QualityManagement

SystemsEmailSystems

SingleEntryPoint-OR-SinglePlakorm

Underwri(enby: Presentedby:

UserAdop(oninContextStrategy

Whatarewetryingtoaccomplish?WhataretheCriXcalSuccessFactors?

Archite

cture Howdowe

organizeandstructurethings?

Governa

nce Howdowe

getpeopletouseitinthewaysweintend?

Implem

enta(o

n Howdowebuilditoutandgetusersstarted? O

pera(o

n HowdowesupportusersanddriveadopXon?

Security,Privacy,Management,BusinessConXnuity,RetenXon,Compliance,Etc.

UserAdop(on

Underwri(enby: Presentedby:

TechCapabili(esforMobileWorkers

§ Web-basedcontent&BPMapplicaXons§  Enterprisefilesync&share§  Email,messaging,&conferencing§  Enterprisesocial&collaboraXon§  Search§  Capture

Underwri(enby: Presentedby:

TechCapabili(esforSecuringInforma(on

§  Directoryservicesandaccessmanagement§  EncrypXon§  InformaXonrightsmanagement§ Mobiledevicemanagement

Underwri(enby: Presentedby:

CommonObjec(ons&Responses

§  “Wecan’tworryaboutflexibility—onlycontrol.”Butifyoudon’tofferflexibility,youwillloseallcontrol.

§  “MovingtoasingleplaQormorevenasingleentrypointistoobigofaneffort.”HowbigistheeffortforconXnuingtomanageyourdisparatesystemswhilelosingcontrolandproducXvity?

Underwri(enby: Presentedby:

Summary:DesignforFlexibility&Control

§  Developaunifiedstrategy,architecture,andgovernance.Simplifyyourarchitecture!

§  Designinfrastructureforthecloudfirst.§  DesignapplicaXonsforthewebfirst.§  Designuserexperienceformobilefirst.§  Provideasingleentrypoint.

Underwri(enby: Presentedby:

Flexibilityvs.Control:HowtoWorkBeyondCorporateFirewalls–Safely

Wheretoturnforhelp…

Underwri(enby: Presentedby:

WheretoTurnforHelp

§  InformaXonstrategy&managementconsultants–CerXfiedInformaXonProfessionals!

§  TechnologyvendorswhoreallyunderstandinformaXonmanagement,cloud,andmobile

§  AIIMresearch,training,andcommunity

Underwri(enby: Presentedby:

KevinParker,CIPkevin.parker@neostek.com

www.neostek.com

Thankyou!

ASGTechnologies–DeliveringPeaceofMind

ASGTechnologiesbringspeaceofmindtoeveryenterprisewithinformaXonaccess,managementandcontrolwithinlegacyandleading-edgeenvironments.ASGprovides70%ofFortune500companieswithsoluXonsthatsaXsfytheirbusinessneeds.

ASGContentSoluXonsprovideunifiedandflexibleenvironmentsthatintegratewithyourexisXngITenvironmentsandbusinessprocesses,soyoudon’thavetothrowoutdecadesofinvestmenttomakeroom.

FormoreinformaXonabouthowASGTechnologiescanhelpyouadvanceyourcontentiniXaXves,visitwww.asg.com

Underwri(enby: Presentedby:

Underwri(enby: Presentedby:

AIIMistheCommunityforInforma(onProfessionals

AIIMbelievesthatinforma(onisyourmostimportantasset.Learntheskillstomanageit.

OurmissionistoimproveorganizaXonal

performancebyempoweringacommunityofleaderscommi(edto

informaXon-driveninnovaXon.

Learnmoreatwww.aiim.org