welcome to the partners in care programme web session five 24 march 2015 the session will start at...

Welcome to the Partners in Care programme

Web session five 24 March 2015

The session will start at midday

Dr. Lynne MaherDirector for Innovation

@LynneMaher1

Partners in Care programme Web session five

Understanding experiences

Dr. Lynne MaherDirector for Innovation

@LynneMaher1

• Background noise - Background noise - we can hear you! If you we can hear you! If you are able to mute your phone please do so until are able to mute your phone please do so until you want to speak to the groupyou want to speak to the group

• The ‘chat’ box -The ‘chat’ box - you are able to write a you are able to write a note/question in the chat box at any time. note/question in the chat box at any time. Please just use the ‘general’ chat box and not Please just use the ‘general’ chat box and not the specific Q&A onethe specific Q&A one

Agenda for today’s web call

• Moving from understand to improve through co-design

• Presentation by participants of the programme

• Evaluation

• Workbook review update– by 5pm, Thursday 28 May 2015

• Time for questions

You need to ……

• Complete the understand phaseComplete the understand phase• Organise opportunities for co-designOrganise opportunities for co-design• Start to think about what you will Start to think about what you will

measuremeasure

Sharing space

Team 1……………

Team 2 …………..

We all have different perspectives via twitter @GaryYarlington

Mapping

Co-design

Co-designing future information

“I was the only one who was consistently there.

I was the only one who knew the whole story.”

Ruby 84 years young……

During co-design you will collect ideas and find possibilities

Questions? Questions?

Measuring

“What matters more than raw data is our ability to place these facts in context and

deliver them with emotional impact.”Daniel Pink – A whole new mind, 2008

© NHS Institute for Innovation and Improvement 2008

What measures have you identified?

Evaluation• An evaluation of the programme has been commissioned by the

Health, Quality & Safety Commission and the evaluation period will start in the next few weeks

• Data will be collected through the workbooks, telephone interviews, a few face to face interviews, and the case study.

• Interviews to include consumers, project team staff and sponsors.

• You will receive an e mail from Brooke Hayward, Evaluation Officer who will liaise with you about suitable times for a call/visit.

Work book• First stage completion:

– Section 1 - Preparation– Section 2 - Capture – Section 6 - Webex session 1 and 2

• Second stage completion:– Section 3 - Understand– Section 4 - Improve– Section 5 - Measure– Section 6 - all webex sessions

• Case Study

By 5pm on Thursday 28 May

2015

Time check

48 daysBefore your final work book and case study

needs to be submitted

Assuming you are working 5 days a week on your project

How does that make you feel?