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PROJECT REPORT

TO STUDY THE WELFARE MEASURES

PROVIDED TO THE WORKERS

VERKA MILK PLANT

IN PARTIAL FULFILLMENT OF THE REQUIREMENTS

FOR THE

DEGREE OF MASTER OF BUSINESS ADMINISTRATION

SUBMITTED BYNeha WattsMBA

SUBMITTED TOEIILM UniversitSi!!i"

EIILM UNIVERSITY, SIKKIM (JORETHANG)

TABLE OF CONTENTS

A+4*&1%" " "*t

C"!ti-i+at"

C& #a* P!&-i%"

I*t!& .+ti&* &- t/" P!&3"+t

O23"+ti$"s

R"s"a!+/ M"t/& &%&

A*a% sis 7 I*t"!#!"tati&*

Fi* i* s

R"+& "* ati&*s

Li itati&*s &- t/" st.

C&*+%.si&*

A**"'.!"

Bi2%i& !a#/

COMPANY

PROFILE

COMPANY PROFILE

INTRODUCTION

The P#ant $as esta%#ishe& in ' * % The P+n,a% Dair

Deve#-."ent /-r.-rati-n0 The P+n,a% Dair Deve#-."ent

/-r.0 an& Mi#!e& are the t$- G-vern"ent &air

-r1ani2ati-ns $hi3h are r+nnin1 .a r-##e& t- ea3h -ther0 In

' 4 %-th these -r1ani2ati-ns s+%"er1e& int- -ne $hi3h is

n-$ na"e& as MIL5FED0 In the %e1innin1 the 3a.a3it -6

the .#ant $as '7**7*** #iters .er &a an& the n+"%er -6

$-r!ers $as -n# 8**0 The .r-&+3ts "an+6a3t+re& initia##

$ere #i9+i& "i#!7 1hee an& 3heese0 Paneer .r-&+3ti-n

starte& in ' * an& 3+r& .r-&+3ti-n starte& in ' 80 TheP#ant has intr-&+3e& ISO: **4 9+a#it Mana1e"ent

S ste" t- ens+re hi1hest 9+a#it .r-&+3ts $ith %+i#t in

sa6et t- the 3-ns+"ers0

Mi#! P#ant7 L+&hiana is #-3ate& at Distri3t R-.ar in P+n,a%0

It is #-3ate& -n Nati-na# Hi1h$a N-0 4'7 ,-inin1

/han&i1arh $ith R-.ar7 ;a#an&har an& A"ritsar0 It issit+ate& in Phase:<I In&+stria# area7 L+&hiana at a &istan3e

-6 a%-+t !"06r-" /han&i1arh0 There is a 1reat a&vanta1e

as it is &ire3t# 3-nne3te& t- Nati-na# Hi1h$a $hi3h is

6a3i#itatin1 a## trans.-rtati-n an& a##ie& 6a3i#ities0

The $-r!in1 -6 the .#ant is in t$- shi6ts= :

'0) M-rnin1 Shi6t= : =** A0M0 TO '' A0M0

40) Evenin1 Ti"e=: =>* P0M0 TO ''0>* P0M0

MILK PROCUREMENT

Pr-&+3ti-n -6 Mi#! is 3-n6ine& t- r+ra# areas0 There6-re7

"i#! has t- %e 3-##e3te& an& trans.-rte& 6r-" .r-&+3ti-n

.-ints in the Mi#! She& areas t- .r-3essin1 an& &istri%+ti-n

.-ints in 3ities0

The 3-""-n s ste" -6 3-##e3ti-n -6 "i#! is % = :

(i) /--.erative S-3ieties0

(ii) Mi#! 3-##e3ti-n 6r-" -$n 3hi##in1 3enters7 an&

(iii) Fr-" the Uni-n -6 P+n,a% Fe&erati-n

COOPERATIVE SOCIETIES

In the .ast the 6ar"ers +se& t- se## their "i#! t- the

"i&&#e"an0 The "i&&#e"an &e3i&e& the .ri3e -6 the "i#!

a33-r&in1 t- his 3-nvenien3e ? .r-6it0 T- 3han1e the

.ra3ti3e7 the 6ar"ers in G+,arat &e3i&e& t- 6-r" s-3ieties

3-".risin1 -6 6ar"ers havin1 "i#! an& s- the 3--.erative

s-3ieties $ere %-rn0

F-r"ati-n -6 Dair /--.erative s-3ieties in the vi##a1es is

ne3essar 6-r the &air &eve#-."ent -6 an state0 Mi#!

P#ant L+&hiana a#s- has a #ar1e n+"%er -6 Dair

/--.erative S-3ieties 6r-" $hi3h .#ant 3-##e3ts ra$ "i#!

%-th in 6#+sh an& #ean seas-n0

MILK PLANT PRODUCTS

Mi#! P#ant has t- "aintain 3-".an s.e3i6i3ati-ns 6-r its

"i#! an& "i#! .r-&+3ts t- .r-vi&e stan&ar& an& 9+a#it -6

.r-&+3ts t- 3-ns+"ers0

In Mi#! P#ant L+&hiana 6-+r &i66erent !in&s -6 "i#! are

.r-3esse& an& .a3!e&0

(I) Stan&ar& Paste+ri2e& Mi#!0

(II) Paste+ri2e& D-+%#e T-nne& Mi#!

(iii) Paste+ri2e& S!i""e& Mi#!

(iv) Pre"i+" (F+## /rea") Mi#!

Paneer

/heese

NOTE ON COOPERATIVE DAIRY IN PUNJAB

In&ia %e3-"in1 a "e"%er -6 the WTO an& $ith re3ent

re"-va# -6 the Q+antitative Restri3ti-ns (QR)7 %

the G-vern"ent -6 In&ia7 the &a s -6 .r-te3ti-n

are -ver0 N-$ In&ian "i#! an& "i#! .r-&+3ts are

hi1h# v+#nera%#e t- internati-na# 3-".etiti-n0 The

In&ian Dair se3t-r is at a transnati-na# .hase

$herein it is 1ra&+a## e"er1in1 6r-" %ein1 a

s-3ia# h-+seh-#& in&+str t- a 3-""er3ia# se3t-r0 A#th-+1h the &air an& ani"a# h+s%an&r in In&ia

are as -#& as the 3ivi#i2ati-n7 it has a#$a s %een

.er3eive& as s+..-rt s ste" t- h-+seh-#&s an&

n-t 3-nsi&ere& as 3-""er3ia# enter.rise0 In

3-ntrast7 in the &eve#-.e& nati-ns7 &air is a 3-re

%+siness $herein ever .art -6 the "i#3h ani"a# is

+ti#i2e& 6-r va#+e a&&iti-n t- &erive %est e3-n-"i3

%ene6its0 Te3hn-#-1 interventi-ns ta!e .#a3e 6r-"

the 1rass r--t #eve#s in the %ree&in17 ani"a# 6ee&7

hea#th 3are "i#! .r-&+3ti-n an& enhan3e"ent7

"i#! 3-##e3ti-n an& trans.-rtati-n an& -6 3-+rse

.r-3essin1 an& "ar!etin10 The %+siness

enter.rise e3-s ste" is there6-re -r1ani2e& an&

"e3hani2e& 6r-" the 6ar" t- the 3-ns+"er0 A

3riti3a# 3-".-nent -6 the 3hain re"ains ta!in1

3are -6 h 1iene7 3#ean#iness an& 9+a#it that are

essentia# .ara"eters 6-r e@ten&in1 she#6 #i6e as

s--n as the "i#! 3-"es -+t -6 the +&&er0

HUMAN RESOURCE DEPARTMENT

MANAGER (HR 7 ADMN0)

DEPUTYMANAGER

(ADMN0)

DEPUTYMANAGER

SENIORASSTT0

JUNIORASSTT0

SENIORASSTT0

JUNIORASSTT0

INTRODUCTION

OF THEPROJECT

INTRODUCTION OF THE PROJECT

This .r-,e3t has %een +n&erta!en % "e t- ,+&1e the

$-r!in1 -6 the H+"an Res-+r3e De.art"ent -6 Mi#! P#ant7

S0B0S0 Na1ar0 I have %een assi1ne& the .r-,e3t -n vari-+s

$e#6are "eas+res .r-vi&e& t- the $-r!ers -6 Mi#! P#ant

(L+&hiana)0 E".#- ee $e#6are is an i".-rtant 6a3et -6

in&+stria# re#ati-ns7 the e@tra &i"ensi-n7 1ivin1 satis6a3ti-nt- the $-r!er in a $a $hi3h even a 1--& $a1e 3ann-t0

The Internati-na# La%-+r Or1anisati-n &e6ine& #a%-+r

$e#6are as s+3h servi3es7 6a3i#ities an& a"enities as

a&e9+ate 3anteens7 rest an& re3reati-n 6a3i#ities7

arran1e"ent -6 trave# t- an& 6r-" $-r!7 an& 6-r the

a33-""-&ati-n -6 $-r!ers e".#- e& at a &istan3e 6r-"

their h-+ses an& s+3h -ther servi3es7 a"enities an&

6a3i#ities $hi3h 3-ntri%+te t- i".r-ve the 3-n&iti-ns +n&er

$hi3h $-r!ers are e".#- e&0

OBJECTIVES

The #a%-+r $e#6are $-r! ai"s at .r-vi&in1 s+3h servi3e

6a3i#ities an& a"enities as $-+#& ena%#e the $-r!ers

e".#- e& in in&+stries 6a3t-ries t- .er6-r" their $-r! in

hea#th 3-n1enia# s+rr-+n&in1s 3-n&+3tive t- 1--& hea#th

an& hi1h "-ra#e0

'0 It is .art# h+"anisti37 6-r it ena%#es the $-r!ers t-

en,- a 6+##er an& ri3her #i6e0

40 It is .art# e3-n-"i3 %e3a+se it i".r-ves the

e66i3ien3 -6 the $-r!ers7 in3reases its avai#a%i#it

$here it is s3ar3e an& !ee.s the" 3-ntente&0 It7

there6-re7 "ini"i2es the in&+3e"ent t- 6-r" -r ,-in

+ni-ns an& t- res-rt t- stri!e0

>0 The ai" is .art# 3ivi3 %e3a+se it &eve#-.s a sense -6

the res.-nsi%i#ities an& &i1nit a"-n1 the $-r!ers

an& th+s "a!es the" $-rth 3iti2ens -6 the nati-n0

La%-+r $e#6are has t$- si&es7 ne1ative an& .-sitive0 Onthe -ne han& it is ass-3iate& $ith the 3-+ntera3tin1 -6 the

har"6+# e66e3ts -6 #ar1e:s3a#e in&+stria#i2ati-n -n the

.ers-na# 6a"i# an& s-3ia# #i6e -6 the $-r!er7 $hi#e -n the

-ther7 the .-sitive si&e7 it &ea#s $ith the .r-visi-n -6

-..-rt+nities 6-r the $-r!er an& his 6a"i# 6-r a s-3ia## an&

.ers-na## 1--& #i6e0 In -ther $-r&s7 La%-+r $e#6are

servi3es 3-+ntera3t the han&i3a.s t- $hi3h the $-r!ers

are e@.-se& %-th in their $-r! #i6e an& 6-#!:#i6e an& .r-vi&e

-..-rt+nities an& 6a3i#ities 6-r a har"-ni-+s &eve#-."ent

-6 a##:r-+n& .ers-na#ities0

THE LABOUR IN<ESTIGATION /OMMITTEE

An thin1 &-ne 6-r inte##e3t+a#7 .h si3a#7 "-ra# an&

e3-n-"i3 %etter"ent -6 the $-r!ers7 $hether %

e".#- ers7 % 1-vern"ent -r % -ther a1en3ies -ver an&

a%-ve $hat is #ai& &-$n % #a$7 $hat is n-r"a## e@.e3te&

-n the .art -6 the 3-ntra3te& %ene6its 6-r $hi3h $-r!ers

"a have %ar1aine&0

THE /OMMITTEE ON LABOUR WELFARE

T-&a 7 $e#6are is 1enera## a33e.te& % e".#- ers0 The

state ste.s in t- $i&en the area -6 a..#i3a%i#it -n# 0

We#6are is %ein1 #--!e& at as a s-3ia# ri1ht -6 $-r!ers0 The

3-""ittee &es3ri%e& it as s-3ia# se3+rit "eas+res that3-ntri%+te t- i".r-ve the 3-n&iti-ns +n&er $hi3h $-r!ers

are e".#- e& in In&ia0 La%-+r $e#6are in3#+&es %-th

stat+t-r as $e## as n-n:stat+t-r a3tivities +n&er ta!en %

e".#- ers7 tra&e +ni-ns an& %-th the 3entra# an& state

1-vern"ents 6-r the .h si3a# an& "enta# &eve#-."ent -6

$-r!ers0

BASIC CHARACTERISTICS OF LABOURWELFARE WORK

These are the 6-##-$in1:

(a) It is the $-r!7 $hi3h is +s+a## +n&erta!en $ithin the

.re"ises -r in the vi3init -6 the +n&erta!in1 6-r the %ene6it

-6 the e".#- ees an& the "e"%ers -6 their 6a"i#ies0

(%) The $-r! 1enera## in3#+&es th-se ite"s -6 $e#6are7

$hi3h are -ver an& a%-ve $hat is .r-vi&e& % stat+t-r

.r-visi-ns7 -r re9+ire& % the 3+st-" -6 the in&+str -r

$hat the e".#- ees e@.e3t as a res+#t -6 a 3-ntra3t -6

servi3e 6r-" the e".#- ers0

(3) The .+r.-se -6 .r-vi&in1 $e#6are a"enities is t- %rin1

a%-+t the &eve#-."ent -6 the $h-#e .ers-na#it -6 the

$-r!er: his s-3ia#7 .s 3h-#-1i3a#7 e3-n-"i37 "-ra#7 3+#t+ra#

an& inte##e3t+a# &eve#-."ent t- "a!e hi" a 1--& $-r!er7 a

1--& 3iti2en an& a 1--& "e"%er -6 the 6a"i# 0

These 6a3i#ities "a %e .r-vi&e& v-#+ntari# % .r-1ressive

an& en#i1htene& entre.rene+rs at their -$n a33-r& -+t -6

their rea#i2ati-n -6 s-3ia# res.-nsi%i#it t-$ar&s #a%-+r7 -r

stat+t-r .r-visi-ns "a 3-".e# the" t- "a!e these

6a3i#ities avai#a%#e7 -r these "a %e +n&erta!en % the

1-vern"ent -r tra&e +ni-ns7 i6 the have the ne3essar

6+n&s 6-r the .+r.-se0

La%-+r $e#6are is a ver %r-a& ter"7 3-verin1 s-3ia#

se3+rit an& s+3h -ther a3tivities as "e&i3a# ai&7 3r 3hes7

3anteens7 re3reati-n7 h-+sin17 a&+#t e&+3ati-n7

arran1e"ents 6-r the trans.-rt -6 #a%-+r t- an& 6r-" the

$-r! .#a3e0

It "a %e n-te& that n-t -n# intra:"+ra# %+t a#s- e@tra:

"+ra#7 stat+t-r as $e## as n-n:stat+t-r a3tivities7

+n&erta!en % an -6 the three a1en3ies: the e".#- ers7

tra&e +ni-ns -r the 1-vern"ent J 6-r the .h si3a# an&

"enta# &eve#-."ent -6 a $-r!er7 %-th as a 3-".ensati-n

6-r $ear an& tear that he +n&er1-es as a .art -6 the

.r-&+3ti-n .r-3ess an& a#s- t- ena%#e hi" t- s+stain an&

i".r-ve +.-n the %asi3 3a.a3it -6 3-ntri%+ti-n t- the.r-3esses -6 .r-&+3ti-n7 $hi3h are a## the s.e3ies -6 the

#-n1er 6a"i# en3-".asse& % the ter" #a%-+r $e#6are 0

IMPORTANCE OF EMPLOYEE WELFARE

The i".-rtan3e 6-r the #a%-+r $e#6are arises 6r-" the vernat+re -6 the in&+stria# s ste" $hi3h is 3hara3teri2e& %

t$- %asi3 6a3t-rs: the 3-n&iti-ns +n&er $hi3h $-r! is

3arrie& -n are n-t 3-n1enia# 6-r hea#th an& se3-n&# $hen

a #a%-+rer ,-ins an in&+str 7 he has t- $-r! in an entire#

stran1e at"-s.here $hi3h 3reates .r-%#e"s -6 a&,+st"ent0

These t$- 6a3t-rs are #i!e the #-n1 ar" -6 the ,-% an&

the s-3ia# invasi-n -6 the 6a3t-r 0

The $-r!in1 envir-n"ent in a 6a3t-r "ine a&verse#

a66e3ts the $-r!ers hea#th %e3a+se -6 the e@3essive heat

-r 3-#&7 n-ise7 -&-+r7 6+"es7 &+st an& #a3! -6 sanitati-n

an& .+re air #ea& t- -33+.ati-na# ha2ar&s0 These have7

there6-re7 t- %e he#& in 3he3! % .r-vi&in1 a"e#i-rative

servi3es7 .r-te3tive &evi3es an& 3-".ensat-r %ene6its

6-##-$in1 -6 a33i&ent -r in,+r -r &isa%#e"ent0 This has%een re6erre& t- as the #-n1 ar" -6 the ,-% $hi3h stret3hes

-+t its a&verse e66e3ts -n the $-r!ers #-n1 a6ter his n-r"a#

ei1ht h-+r $-r!0 Hen3e the i".-rtan3e 6-r .r-visi-n -6

$e#6are servi3es $ithin the .re"ises -6 the 6a3t-r 7 "ine -6

.#antati-n arise0

When a $-r!er7 $h- is in6a3t a r+ra#ite7 3-"es t- $-r! in a

6a3t-r 7 has t- $-r! an& #ive in +nhea#th 7 3-n1este&

6a3t-ries an& s#+" areas7 $ith n- -+t&--r re3reati-na#

6a3i#ities0 T- es3a.e 6r-" the tr in1 3-n&iti-ns -6 his

te&i-+s an& tires-"e ,-%7 he a%sents hi"se#67 %e3-"es

irre1+#ar an& -6ten in&is3i.#ine&0 Hen3e the nee& 6-r

.r-vi&in1 the $e#6are servi3es arises0 F-r $hateveri".r-ve"ents in the 3-n&iti-ns -6 $-r! an& #i6e -6 the

e".#- ees7 $hatever #ea&s t- in3reasin1 a&a.tati-n -6 the

$-r!er t- his ,-%7 an& $hatever "a!es hi" 6+## 3-ntente&

#essen his &esire -r nee& t- #eave the 6a3t-r 6-r a ti"e an&

#i1hten 6-r hi" the %+r&en -6 this s-3ia# invasi-n -6 the

6a3t-r 0

There is a s-3ia# reas-n a#s- as .-inte& -+t % the #a%-+r

investi1ati-n 3-""ittee7 the .r-visi-ns -6 3anteens

i".r-ves the .h si9+e7 entertain"ent re&+3e the in3i&en3e

-6 vi3es7 "e&i3a# ai& an& "aternit an& 3hi#& $e#6are

servi3es i".r-ve the hea#th -6 the $-r!ers an& %rin1 &-$n

the rates -6 1enera#7 "aterna# an& in6anti#e "-ra#it 7 an&

e&+3ati-n 6a3i#ities in3rease their "enta# e66i3ien3 an&

e3-n-"i3 .r-&+3tivit 0

PROVISIONS UNDER THE FACTORIES ACT 8

The nee& 6-r #a%-+r $e#6are $as str-n1# 6e#t % the R- a#

/-""issi-n -n #a%-+r as 6ar %a3! as in ' >'7 .ri"ari#

%e3a+se -6 #a3! -6 3-""it"ent t- in&+stria# $-r! a"-n1

6a3t-r $-r!ers an& the harsh treat"ent the re3eive& 6r-"

their e".#- ers0 This nee& $as e".hasi2e&7 in 6ree In&ia7

% the 3-nstit+ti-n $hi3h 3-ntain the 6-##-$in1 arti3#es inthis re1ar& =

ARTI/LE K'= The state sha##7 $ithin the #i"it -6 its

e3-n-"i3 3a.a3it an& &eve#-."ent7 "a!e e66e3tive

.r-visi-ns 6-r se3+rin1 the ri1ht t- $-r! t- e&+3ati-n7 an&

t- .+%#i3 assistan3e in 3ases -6 +ne".#- "ent7 -#&:a1e7

si3!ness7 an& &isa%#e"ent an& in -ther 3ases -6

+n&eserve& $ant0

ARTI/LE K4= The state sha## "a!e .r-visi-n 6-r se3+rin1

the ,+st an& h+"ane 3-n&iti-ns -6 $-r! an& 6-r "aternit

re#ie60

ARTI/LE K>= The state sha## en&eav-+r t- se3+re7 %

s+ita%#e #e1is#ati-n -r e3-n-"i3 -r1ani2ati-n -r in an -ther

$a 7 t- a## $-r!ers7 a1ri3+#t+ra#7 in&+stria# -r -ther$ise7

$-r!7 a $a1e7 3-n&iti-ns -6 $-r! ens+rin1 a &e3ent

stan&ar& -6 #i6e an& 6+## en,- "ent -6 #eis+re an& s-3ia# an&

3+#t+ra# -..-rt+nities7 an& in .arti3+#ar7 the state sha##

en&eav-+r t- .r-"-te 3-tta1e in&+stries -n an in&ivi&+a# -r

3-:-.erative %asis in r+ra# areas0

THE FACTORIES ACT9

The a3t $as 6irst 3-n3eive& in ' ' $hen #e1is#ati-n $as

ena3te& t- .r-te3t 3hi#&ren an& t- .r-vi&e hea#th an& sa6et

"eas+res0 Later7 h-+rs -6 $-r! $ere7 s-+1ht t- %e

re1+#ate& an& $ere7 there6-re7 in3-r.-rate& in the a3t in

' ''0 The a3t $as a"en&e& an& en#ar1e& in ' >K

6-##-$in1 the re3-""en&ati-ns -6 the R- a# /-""issi-n -6#a%-+r0 A "-re 3-".rehensive #e1is#ati-n t- re1+#ate

$-r!in1 3-n&iti-ns re.#a3e& the a3t in ' K 0

The $e#6are a"enities .r-vi&e& +n&er the 6a3t-ries a3t

' K are 1iven %e#-$=

(a) Washin1 6a3i#ities (S0K4)

(%) Fa3i#ities 6-r st-rin1 an& &r 3#-thin1 (S0K>)

(3) Sittin1 6a3i#ities 6-r -33asi-na# rest 6-r $-r!ers $h-

are -%#i1e& t- $-r! stan&in1 (S0 KK)

(&) First:Ai& %-@es -r 3+.%-ar&s J -ne 6-r ever ' *

$-r!ers an& a"%+#an3e 6a3i#ities7 i6 there are "-re

than ** $-r!ers (S0K )

(e) /anteens i6 e".#- in1 "-re than 4 * $-r!ers (S0KC)

(6) She#ters7 rest r--"s an& #+n3h r--"s7 i6 e".#- in1

-ver ' * $-r!ers We#6are -66i3er7 (S0K8)

(1) /re3he7 i6 e".#- in1 "-re than >* $-"en (S0 K )

0 /-nvenien3e an& 3-"6-rt &+rin1 $-r!7 that is7

-.eratives .-st+re7 seatin1 arran1e"ents0

C0 Distri%+ti-n -6 $-r! h-+rs an& .r-visi-n -6 rest

h-+rs7 "ea# ti"es an& %rea!s0

80 W-r!ers sa6et "eas+res7 that is7 "aintenan3e -6

"a3hines an& t--#s7 6en3in1 -6 "a3hines7 .r-vi&in1

1+ar&s7 he#"ets7 a.r-ns7 1-11#es an& 6irst:ai&e9+i."ent0

0 Sa6et -6 ne3essar %evera1es an& .i##s an& ta%#ets7

that is sa#t ta%#ets7 "i#! an& s-&a et30

0 N-ti3e %-ar&s7 .-sters7 .i3t+res7 s#-1ans7 in6-r"ati-n

an& 3-""+ni3ati-n

'*0 Wash %asins7 %athr--"s

''0 /anteen servi3es

'40 Mana1e"ent -6 $-r!ers 3#-a! r--"s7 rest r--"s

'>0 Me&i3a# e@a"inati-n -6 $-r!ers

'K0 E3-n-"i3 servi3es in3#+&e %-n+s s3he"es7

.r-vi&ent 6+n&7 1rat+it an& .ensi-n7 re$ar& an&

in3entives7 $-r!"en s 3-".ensati-n 6-r in,+r 7 6a"i#

assistan3e in ti"es -6 nee&0

' 0 La%-+r Mana1e"ent Parti3i.ati-n in3#+&es $-r! s

3-""ittee7 sa6et 3-""ittee7 3anteen 3-""ittee7

3-ns+#tati-n in $e#6are area7 in .r-&+3ti-n area7 in

the area -6 a&"inistrati-n7 an& in the area -6 .+%#i3

re#ati-ns0

'C0 Washin1 6a3i#ities in3#+&e a&e9+ate an& s+ita%#e

6a3i#ities (se.arate# an& a&e9+ate# s3reene& 6-r the

+se -6 "a#e an& 6e"a#e $-r!ers) are .r-vi&e& t-

'80 There is a .r-visi-n 6-r !ee.in1 3#-th -6 $-r!ers n-t

$-rn &+rin1 the $-r!in1 h-+rs an& 6-r the &r in1 -6

$et 3#-thin1 in res.e3t -6 an 6a3t-r 0

' 0 S+ita%#e arran1e"ents 6-r sittin1 are t- %e .r-vi&e&

an& "aintaine& 6-r a## $-r!ers $h- are -%#i1e& t-

$-r! in a stan&in1 .-siti-n0

' 0 We#6are -66i3er han&#es the $e#6are &e.art"ent $hi3h

inv-#ve vari-+s $e#6are "eas+res 1iven t- the

$-r!ers s- that the 6ee# satis6ie&0

4*0 E@tra $a1es 6-r -ver ti"e0 It "eans $here a $-r!er

$-r!s in a 6a3t-r 6-r "-re than h-+rs in an &a

-r "-re than K h-+rs in an $ee!7 he sha## inres.e3t -6 -verti"e $-r! %e entit#e& t- $a1es at the

rate -6 t$i3e his -r&inar rate -6 $a1es 0 It is -ne -6

the si1ni6i3ant $e#6are "eas+re 1iven t- the $-r!ers0

VOLUNTARY WELFARE MEASURES9

There are 3ertain e".#- ers es.e3ia## in the -r1ani2e&

se3t-r -6 in&+str 7 $h- have .r-"ise& a $i&e variet -6

$e#6are a"enities an& servi3es t- their e".#- ees0 A %rie6

a33-+nt -6 s+3h $e#6are "eas+res is 1iven %e#-$=

EDUCATIONAL FACILITIES9

The .a3e -6 e3-n-"i3 an& s-3ia# .r-1ress -6 a .arti3+#ar

3-+ntr #ar1e# &e.en&s -n the 9+a#it -6 its $-r! 6-r3e0

E&+3ati-n .#a s a ver i".-rtant .art in "-tivatin1 an&

ena%#in1 the $-r!in1 .-.+#ati-n 6-r 3han1es ne3essar 6-r

a33e#erate& .r-1ress an& 6-r their "enta# an& .h si3a#

&eve#-."ent0 This has %een re3-1ni2e& in -+r s-3ia# an&e3-n-"i3 .#annin1 an& a s+ita%#e 6inan3ia# -+t#a -n

e&+3ati-n has %een "a&e in the &i66erent 6ive: ear .#ans0

I".r-ve"ent in the 9+a#it -6 the in&+stria# $-r! 6-r3e

&e"an&s a33e#erate& .a3e -6 e3-n-"i3 &eve#-."ent 6-r

$hi3h e&+3ati-n -6 $-r!ers7 their 6a"i#ies an& their 3hi#&ren

is ver essentia#0

MEDICAL FACILITIES9

E".#- ers7 $hether in .+%#i3 -r .rivate se3t-rs have %een

.r-vi&in1 "e&i3a# 6a3i#ities 6-r their $-r!ers an& their

6a"i#ies7 even %e6-re the intr-&+3ti-n -6 E0S0I0 S3he"e0

The $-r!ers in &e.art"enta# +n&erta!in1s are "-re -r #ess

1-verne& % the "e&i3a# r+#es a..#i3a%#e t- 1-vern"ent

servants7 -r s+3h -ther 6a3i#ities7 %-th in&--r an& -+t&--r0

The 3-""ittee -n #a%-+r $e#6are has re3-""en&e& that in

the 3ase -6 s"a##er +nits7 "e&i3a# 6a3i#ities sh-+#& %e

.r-vi&e& -n ,-int %asis % a 1r-+. -6 e".#- ers in

s3attere& areas0 The instit+ti-ns #i!e in&+stria# 3-:

-.eratives7 in&+stria# estates 3an .#a an i".-rtant r-#e in

.r-vi&in1 "e&i3a# 6a3i#ities t- the $-r!ers % a ,-int &rive0

TRANSPORT FACILITIES9

Trans.-rt 6a3i#ities t- $-r!ers resi&in1 at a #-n1 &istan3e

are essentia# t- re#ieve the" 6r-" strain an& an@iet 0 S+3h

6a3i#ities a#s- .r-vi&e 1reater -..-rt+nit 6-r re#a@ati-n an&

re3reati-n7 an& he#. in re&+3in1 the rate -6 a%senteeis"0

The .ra3ti3e 6-##-$e& $ith re1ar& t- trans.-rt 6a3i#ities

varies 6r-" 3-+ntr t- 3-+ntr 0 The #e1a# i".-siti-n t-

.r-vi&e these 6a3i#ities has %een rare an& #i"ite& t- 3ertain

s.e3ia# 3ir3+"stan3es0 In s-"e -6 the &eve#-.in1 3-+ntries

there are stat+t-r "eas+res re9+irin1 e".#- ees t-

.r-vi&e trans.-rt 6a3i#ities t- their e".#- ees0 In 3ertain

&eve#-.in1 3-+ntries trans.-rt 6a3i#ities are a#s- .r-vi&e&

thr-+1h 3-##e3tive a1ree"ents0

RECREATIONAL FACILITIES9

Re3reati-n is 3-""-n# ta!en t- %e the -..-site -6 $-r!0 It

has an i".-rtant %earin1 -n the in&ivi&+a# s .ers-na#it as

$e## as his 3a.a3it t- 3-ntri%+te t- s-3ia# &eve#-."ent0 It

a66-r&s the $-r!er an -..-rt+nit t- &eve#-. his sense -6

.h si3a# an& "enta# &is3i.#ine0 M+si37 &an3e7 &ra"a7

1a"es an& s.-rts7 .aintin1s7 3arvin1s7 are &i66erent 6-r"s

-6 re3reati-n0 The i".-rtan3e -6 re3reati-n in 3reatin1 a

hea#th 3#i"ate 6-r in&+stria# .ea3e an& .r-1ress has %een

e".hasi2e& % severa# st+& tea"s0 In In&ia7 a variet -6

re3reati-na# 6a3i#ities have %een .r-vi&e& in "-re than -ne

$a 7 stat+t-ri# 7 v-#+ntari# an& a#s- % &i66erent $e#6are

a1en3ies7 an& t- s-"e e@tent % tra&e +ni-ns as $e##0

Br-a&# s.ea!in17 these 3an %e &ivi&e& int- t$- .arts7na"e# 7

(a) Re3reati-na# a"enities .r-vi&e& % the in&+stria#

-r1ani2ati-ns insi&e -r near the $-r! .#a3e7 an&

(%) A"enities .r-vi&e& -n 3-""+nit %asis

HOUSING FACILITIES9

H-+sin1 is the .ri"ar nee& -6 $-r!ers 6a"i# in 3ivi#i2e&

#i6e0 With-+t a r--6 t- 3-ver his hea&7 the $-r!er nat+ra##

6ee#s 6r+strate& a%-+t his .--r stan&ar& -6 #ivin1 in %i1

3ities0 G--& h-+ses "ean .-ssi%i#it -6 h-"e #i6e7

ha..iness an& hea#th %a& h-+ses s.e## s9+a#-+r7 &rin!7

&iseases7 i""-ra#it 7 3ri"e et30 Over3r-$&in1 -6 .e-.#e in

&ar! 9+arters in s#+" areas is "ain# res.-nsi%#e 6-r the

-+t%rea! -6 t+%er3+#-sis0 Re3-1nisin1 the nee& 6-r h-+sin1

a33-""-&ati-n7 an in&+stria# h-+sin1 s3he"e $as

intr-&+3e& in ' 40 Un&er this s3he"e7 the 3entra#

1-vern"ent -66ers #-ans t- in&+stria# $-r!ers 6-r

3-nstr+3tin1 h-+ses at 3-n3essi-na# rates0

OTHER FACILITIES9

These are %asi3a## inten&e& t- i".r-ve the 3-"6-rt #eve#

-6 $-r!ers $hi#e at $-r! an& in3#+&e the 6-##-$in1=

CANTEEN, RESTROOMS AND LUNCHROOM9

/anteens esta%#ishe& insi&e 6a3t-ries 1enera## -66er 6--&

at s+%si&i2e& rates0 In "-&ern -r1ani2ati-ns7 6--& 3-+rts

-66erin1 a variet -6 3-ntinenta# an& inter 3-ntinenta# 3+isinehave %e3-"e 9+ite .-.+#ar in re3ent ti"es0

WASHING FACILITIES, MEDICAL AID, LEAVE TRAVELCONCESSIONS9

M-st 6a3t-ries have 6irst:ai& 6a3i#ities t- ta!e 3are -6 "in-r

in,+ries0 Rei"%+rse"ent -6 "e&i3a# e@.enses a3t+a##

in3+rre& is a#s- in3reasin1# 6av-+re& n-$a&a s0

CONSUMER COOPERATIVE STORES9

The In&ian La%-+r /-n6eren3e in ' C> re3-""en&e& the

settin1 +. -6 3-ns+"er 3--.erative st-res in a## in&+stria#

esta%#ish"ents in3#+&in1 .#antati-ns an& "ines e".#- in1

>** -r "-re $-r!ers0 The e".#- er is e@.e3te& t- e@ten&

he#. in the 6-r" -6 share 3a.ita#7 $-r!in1 3a.ita#7 #-ans at

3-n3essive rates et30

AGENCIES FOR WELFARE WORK9

There are severa# a1en3ies inv-#ve& in #a%-+r $e#6are $-r!0

Besi&es 3entra# an& state 1-vern"ents7 e".#- ers7 +ni-ns

an& s-3ia# -r1ani2ati-ns $-r! as a1en3ies 6-r e@ten&in1

$e#6are 6a3i#ities t- the $-r!ers0

ANALYSIS AND INTERPRETATION

'0) WELFARE MEASURES IN THE ORGANISATION=:

OPTIONS NO0OF RESPONDENTSES > 8*NO ' >*

INTERPRETATION =

A#"-st 8* -6 the $-r!ers 6ee# that the $-r! in a

3-"6-rta%#e s+rr-+n&in1 $hereas s-"e #--.h-#es arethere in sanitati-n "eas+res0

40) <ENTILATION7H GIENE AND SANITATIONMEASURES=:

OPTIONS NO0OF RESPONDENTSSATISFIED 4 *

SATISFIED '* 4*DISSATISFIED ' >*

SATISFIED

PARTLM

SATISFIED

DISSATISFIED

INTERPRETATION =

A#"-st * -6 e".#- ees are n-t satis6ie& $ith venti#ati-n7

h 1iene an& sanitati-n "eas+res $hi3h is a seri-+s "atter

an& the 3-".an nee&s t- &- s-"ethin1 a%-+t it0

>0) FLE IBILIT OF WOR5ING HOURS=:

OPTIONS NO0OF RESPONDENTSES >* C*NO 4* K*

INTERPRETATION =

The 3-n3e.t -6 6#e@i%#e $-r!in1 h-+rs has n-t %een

i".#e"ente& +ni6-r"a## in that K* -6 e".#- ees aren-t satis6ie&7 as there is n- 3han1e in their $-r!in1

h-+rs0

K0) PRO<ISION OF SAFET EQUIPMENT=:

INTERPRETATION =

>* -6 e".#- ees have n-t %een .r-vi&e& $ith the sa6ete9+i."ent0 This nee&s t- %e #--!e& -n .ri-rit 0

0) MEDI/AL /HE/5:UPS=:

OPTIONS NO0OF RESPONDENTSES K* *

NO '* 4*

INTERPRETATION =

' -6 e".#- ees have n-t %een s+%,e3te& t- the "e&i3a#

3he3! +.0 This "a %e -$in1 t- their a%sen3e 6r-"the 3-".an -n the &a s -6 "e&i3a# 3he3! +.0 The

s ste" nee&s t- %e strea"#ine& t- ens+re '**

"e&i3a# 3he3!+.s0

80) MEDI/AL PRO<ISIONS FOR EMPLO EESFAMILIES=:

OPTIONS NO0 OF RESPONDENTSES K* *NO '* 4*

INTERPRETATION =

* e".#- ees $ere satis6ie&7 $hereas 4* &e"an&

"-re 6a3i#ities n-t -n# 6-r their 3hi#&ren %+t a#s- 6-r

-ther &e.en&ents0

0) /ULTURAL AND RE/REATIONAL FA/ILITIES=:

OPTIONS NO0OF RESPONDENTSUSUALL 4 *

ANNUALL '*SOMETIME ' >*

NONE '*

USUALL

ANNUALL

SOMETIME

INTERPRETATION =

There a..ears t- %e n- re1+#ar s3he&+#e 6-r h-#&in1 -63+#t+ra# events0 These nee& t- %e 3-n&+3te& in an

-r1ani2e& "anner0

0) HEALTH WOR5ING /ONDITIONS=:

OPTIONS NO0OF RESPONDENTSES 4 *NO 4 *

INTERPRETATION =

A#"-st * -6 e".#- ees are n-t ha.. $ith the $-r!in1

3-n&iti-ns $hi3h is .ri"ari# &+e t- +nsatis6a3t-r

h 1ieni3 an& "aintenan3e 3-n&iti-ns0

'*0) SEPARATE WASHING FA/ILITIES FOR MEN AND

WOMEN=:

OPTIONS NO0 OF RESPONDENTSES 4 *NO 4 *

B*B* MES

INTERPRETATION =

A#"-st * -6 the e".#- ees are satis6ie& $hereas

re"ainin1 are &issatis6ie& %e3a+se $ashin1 6a3i#ities

are n-t se.arate# .r-vi&e& 6-r "en an& $-"en $hi3h

#ea&s t- the $asta1e -6 the ti"e -6 the e".#- ees0

''0) FA/ILITIES FOR SITTING AT THE PLA/E OF

WOR5=:

INTERPRETATION =

In the 3ase -6 >* -6 $-r!ers7 this .r-visi-n has n-t%een "a&e0 This 6a3i#it sh-+#& %e .r-vi&e& in

res.e3t -6 a## the $-r!ers0

'40) FA/ILIT PRO<IDED FOR THE SUDDENIN;UR OR A//IDENT=:

OPTIONS NO0OF RESPONDENTSFIRST:AID '* 4*

AMBULAN/E '* 4*BOTH 4 *NONE '*

FIRST:AID

AMBULAN/E

INTERPRETATION=

A#"-st * -6 the $-r!ers are .r-vi&e& $ith %-th

the 6a3i#ities $hereas '* $ere n-t at a## a$are

a%-+t the s+&&en "e&i3a# he#.0

'>0) FULFILLMENT OF PURPOSE OF /ANTEEN=:

OPTIONS NO0OF RESPONDENTSES > 8*NO '* 4*

/AN T SA '*

/AN T SA

INTERPRETATION=

' -6 $-r!ers 6ee# that 3anteen is n-t .er6-r"in1 the

.+r.-se 6-r $hi3h it has %een esta%#ishe&0

'K0) QUALIT OF /ANTEEN PRODU/TS=:

OPTIONS NO0OF RESPONDENTSGOOD 4 *

SATISFA/TOR '> 4UNSATISFA/TOR '4 4

SATISFA/TOR

UNSATISFA/TOR

INTERPRETATION=

A#"-st 4 -6 the e".#- ees are n-t satis6ie& $ith the

9+a#it -6 3anteen .r-&+3ts0 The 3-".an sh-+#& #--! int-

this as.e3t0

' 0) RATES /HARGED IN THE /ANTEEN=:

OPTIONS NO0OF RESPONDENTSREASONABLE 4 *

UNREASONABLE ' >*HIGHL

UNREASONABLE '* 4*

REASONABLE

UNREASONABLE

INTERPRETATION =

Ha#6 -6 the e".#- ees are n-t ha.. $ith the rates %ein1

3har1e& % the 3anteen0 The 3-".an sh-+#& #--! int- this

as.e3t s- that the e".#- ees are satis6ie&0

'C0) SUGGESTION OR /OMPLAINT BO =:

OPTIONS NO0OF RESPONDENTSES 4 *NO 4 *

B*B* MES

INTERPRETATION =

A#"-st ha#6 -6 the e".#- ees are n-t a$are -6 the

e@isten3e -6 s+11esti-n 3-".#aint %-@0 The 3-".ansh-+#& .+%#i3ise the sa"e an& en3-+ra1e the e".#- ee t-

"a!e +se -6 this0

'80) INITIATION OF SUITABLE A/TION ON THE/OMPLAINTS SUGGESTIONS=:

OPTIONS NO0OF RESPONDENTSES 4 *NO '> 4C

SOMETIMES '4 4K

SOMETIMES

INTERPRETATION =

A#"-st * -6 the e".#- ees are n-t satis6ie& $ith the

a3ti-n ta!en % the 3-".an -n their 3-".#aints0

FINDINGS

'0) Ma,-rit -6 the $-r!ers 6ee# that the $-r! in a

3-"6-rta%#e s+rr-+n&in17 $hereas s-"e #--.h-#es

are there in sanitati-n "eas+res0

40) Ha#6 -6 the $-r!ers are n-t satis6ie& $ith venti#ati-n

an& h 1iene "eas+res0

>0) The 3-n3e.t -6 6#e@i%#e $-r!in1 h-+rs has n-t %een

i".#e"ente& +ni6-r"a## 0

K0) S-"e e".#- ees have n-t %een .r-vi&e& $ith sa6et

e9+i."ent0

0) A 6e$ -6 the e".#- ees have n-t %een s+%,e3te& t-

the "e&i3a# 3he3! +.7 "-st# -$in1 t- the a%sen3e7

-n the &a s -6 "e&i3a# 3he3! +.0

C0) A#"-st ' -6 e".#- ees are n-t satis6ie& $ith the

"e&i3a# 6a3i#ities 3-n3ernin1 their 6a"i#ies0

80) There a..ear t- %e n- re1+#ar s3he&+#e 6-r h-#&in1

-6 3+#t+ra# events0

0) Washin1 6a3i#ities have n-t %een a&e9+ate#

.r-vi&e& se.arate# 6-r "en an& $-"en0

0) In s-"e 3ases7 6a3i#it 6-r sittin1 at the .#a3e -6 $-r!

has n-t %een .r-vi&e& t- the e".#- ees0

'*0) B-th 6irst ai& an& a"%+#an3e 6a3i#it are n-t .r-vi&e&in a## the 3ases0

''0) A 6e$ -6 the $-r!ers 6ee# that 3anteen is n-t

.er6-r"in1 the .+r.-se 6-r $hi3h it has %een

esta%#ishe&0 Besi&es7 a#"-st -6 e".#- ees are n-t

satis6ie& $ith 9+a#it -6 .r-&+3ts in the 3anteen0

'40) A#"-st ha#6 -6 the e".#- ees are n-t satis6ie& $ith

the 3anteen rates $hi3h the 6in& t- %e

+nreas-na%#e hi1h# +nreas-na%#e0

'>0) Ha#6 -6 the e".#- ees are n-t a$are -6 the e@isten3e

-6 s+11esti-n 3-".#aint %-@0

'*0) Pr-.er 9+a#it -6 .r-&+3ts sh-+#& %e .r-vi&e& in the3anteen7 t- the satis6a3ti-n -6 a## the e".#- ees0

''0) /-".an sh-+#& ens+re that reas-na%#e rates are

3har1e& in the 3anteen0

'40) /-".an sh-+#& .+%#i3ise the e@isten3e -6

s+11esti-n 3-".#aint %-@ an& en3-+ra1e thee".#- ees t- "a!e +se -6 the sa"e0

'>0) /-".an sh-+#& ens+re that s+ita%#e a3ti-ns are

ta!en -n the 3-".#aints -6 the e".#- ees0

LIMITATIONS OF THE STUDY

:0) TIME CONSTRAINTS9

The $-r!in1 -6 the .#ant is s+3h that there is a #itt#e -r

n- ti"e 6-r .r-vi&in1 in6-r"ati-n re1ar&in1 the $e#6are

&e.art"ent0 This is -ne -6 the "a,-r #i"itati-n as 6ar astrainin1 is 3-n3ern0

;0) UNNATURAL CIRCUMSTANCES9

D+e t- the #a3! -6 .r-.er ti"in1s ? %+s s3he&+#e7 its

n-t .-ssi%#e 6-r the trainers t- retrieve h+n&re& .er3ent

in6-r"ati-n 6r-" the &e.art"ent ? -66i3ia#s0 S- there

3ann-t %e a 3-n1enia# 6#-$ -6 in6-r"ati-n %et$een the

trainers ? -66i3ia#s0

<0) NON8 PARTICIPATION OF RESPONDENTS9

D+e t- in&i66erent %ehavi-+r their r-#e has shr+n! t-

n-n: .arti3i.ati-n % the e".#- ees0 There is "-re

stress -n the $-r!in1s -6 the &e.art"ents an& #ess

3-n3ern is sh-$n 6-r the trainers

CONCLUSION

In Mi#! P#ant L+&hiana7 $e#6are "eas+res are .r-vi&e& t-

the $-r!ers in an -r1ani2e& "anner0 On the %asis -6 the

ana# sis -n the $e#6are "eas+res .r-vi&e& t- the $-r!ers7

s-"e #--.h-#es are there in vari-+s !in&s -6 a"enities0

Li!e h 1iene an& sanitati-n re9+ire "a,-r 6-r" -6

i".r-ve"ent0 Re1ar&in1 the .r-visi-n -6 sa6et e9+i."ent7

it nee&s t- %e #--!e& as a .ri-rit 0 The s ste" -6 "e&i3a#

3he3! +.s nee&s t- %e strea"#ine&0 /+#t+ra# events nee&s

t- %e 3-n&+3te& int- an -r1ani2e& "anner0 The 9+a#it -6

3anteen .r-&+3ts as $e## as rates 3har1e& -n the" sh-+#&

%e a&e9+ate0 One -6 the "a,-r &ra$%a3! is #a3! -6

a$areness a%-+t the s+11esti-n 3-".#aint %-@ a"-n1 the

e".#- ees -6 <er!a Mi#! P#ant7 L+&hiana0

ANNE=URE

>:) Are -+ ha.. $ith the $e#6are "eas+res in the

-r1ani2ati-n

Q4) Are -+ satis6ie& $ith venti#ati-n7 h 1iene an&

sanitati-n "eas+res

A) Satis6ie&

B) Dissatis6ie&

/) Part# Satis6ie&

Q>) D- -+ have 6#e@i%#e $-r!in1 h-+rs

QK) D-es the 3-".an .r-vi&es re9+ire& sa6et

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BIBLIOGRAPHY

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