why train supervisors and managers?

Trainingyoursupervisorsandmanagers...

• Makesthemmorecompetentandmoreconfident

• Meansyourstaffarebetterdirected andmotivated

• Meanyourorganisationismoreeffectiveandmoreefficient

Thealternativejustdoesn'tmakesense

• Allbusinessesneedtheirpeopletodotherightthingsintherightway

Context

• Frontlinesupervisorymanagers:

o Haveagreatimpactonthebehaviourandengagementoffrontlineemployees

o Areroutinelytrainedintechnicalaspectsoftheirrole

o Butoftennotgiventhe"peopleskills"tosucceed

o Andcanbejust"makingitupastheygoalong"

• Theremustbeabetterway

1. Supervisorsandmanagersfeelmoreconfidentifthey:

o Haveaclearideawhattheyarebeingaskedtodo

o Havetheskillstodoit

o Receiveregularfeedbackontheirperformance(positive&negative)

2. Peoplelearnbestbydoing...butthattheyneedtohavesomeguidancefirst,sothattheyaresetuptosucceed.

Then,practicemakesperfect.

Webelievethat

Ourprogramme• Isdesignedtocoveralltheskillsyourfrontlinemanagersneed

• Isbasedonwellresearchedandwidelyrecognisedsources

• Givespracticalskillsthatcanbeputintopracticestraightaway

• Hasover40conceptsinallthatformthetoolkitthatparticipantstakeawaytouseatanytime

• Managingyourself

• Managinginformation/presentations

• Managingproductivity

Wehavevariousdeliverymodelstofityourbusiness,coveringsuchareasas:

• Managingothers

• Managingrelationshipsandteams

• Managingchange

• Managingprojects...andinstigationofabusinessimprovement

• Managingcollaborationsandsynergy

Ourapproach

Plan

Do

ReviewLearningforreal...tomakeareal

difference

Plan• Weexplainaconcept• Weallexplorehowtouseit

Do:• Participantspracticeusingitatwork• Theyteachothers

Review:• Theyevaluatehowitwentandreportback• Weallconsiderhowtodobetter

Ourrationale

Theriskisthatasaresultofattendingmostbehaviouraltraining:• Only5%ofparticipantsusethematerialthenextday• Notmanymoredoafterthan

Ourmitigationsforthisuseprovenlawsofinfluenceby:• Usingwellresearched/widelyrenownedmaterials• Translatingtheseintotherealworldofyourcompany• Ensuringtheyareunderstood• Ensuringtheyareused

Usingtheseconceptshelpstheindividualtobemorecompetent,moreconfident...Andtodoabetterjob

• Realdevelopmentallearning

• Realbusinessimprovement

• Spreadingthelearningtothesupervisor's/manager'steams

• Deliveryofprojectswhichoffsetthecostsofthetraining

• Creationofalongtermrelationshipbetweenusandourclients

• 100%ofparticipantsonourmostrecentprogramme:

o Activelylookedforwardtothetraining

o Feltitwasagooduseoftheirtime

o Usedandsharedwhattheylearned

Ourresults

Ourclientsandadvocates...includealltypesoforganisationfromSMEtolargecorporates,fromFTSE100toGovernmentagencies

"Ilearnedalotaboutmyself,particularlywhatmylimitationsare,alsobrokedownafewbarriers

holdingmeback."

"Ifoundthiscoursetobeextremelyuseful.Ithashelpedmeonadaytodaybasisteachingmenewskillsondealingwithpeopleandmanagingtheir

behaviour aswellasmyown."

"Thecourseoverallwasexcellent,thecontentwasgoodandthepaceandstyleoflearning

superb."

"Tobehonesteveryoneinthecompanywouldbenefitfromthis

typeoftraining."

"Ilovedtherelaxedmannerofthetraining,itreallyhelpedme

tolearn."

"Ifeelthatmyconfidencehasgrownasaresultoftakingpart.Iwilldefinitelybeusingtheconceptsnotonlyatworkbutalsowithinmypersonallife."

Thesequotesallcomefromparticipantsonourmostrecentprogramme

IainSmith,Director

Management approaches which are:well researched, ... widely recognised

... and simple to implement

...andclickheretogetintouch

Clickhereforsomegreatthoughtsonmakingchangework