www.tils.qut.edu.au peter kurtz manager, network operations centre
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www.tils.qut.edu.auwww.tils.qut.edu.au
D I V I S I O N O F T E C H N O L O G Y , I N F O R M A T I O N A N D L E A R N I N G S U P P O R T
Peter Kurtz
Manager, Network Operations Centre
Network Monitoring@QUT
www.tils.qut.edu.au
• QUT Network Infrastructure• Central Overview• Data Network Monitoring• Voice Network Monitoring• System Monitoring • Environmental Monitoring• IT Asset Management System
Outline
www.tils.qut.edu.au
QUT WAN
www.tils.qut.edu.au
QUT Core
www.tils.qut.edu.au
QUT Network
• 45,000 staff and Students • 750 + Servers• 28768 Network Ports• 1117 Switches / Devices• 13 x Cisco routers• 2 x Juniper routers • Border & Corporate
Cisco Firewalls FSM • 2 x Cisco VPN 3000s devices• x Dialin Cisco modems
• 457 x Cisco Apso 1231, 1242o 1131, 1252o 1141
• 5 x Cisco Controllerso 4 x WiSM (2 x 4400)o 1 x 2106
• 1 x Location Server• Radius Authentication
o AD + Free Radius• 2 x VPN devices• 2 x Intrusion Prevention
System (IPS)
QUT Wireless Design
Information Technology Services
CRICOS No 00213J
Wireless Coverage Maps
www.tils.qut.edu.au
Data Network Monitoring
• Central log Server• Syslogs, netflow, authentication logs etc.
• Statseeker• Ciscoworks• IARF• In house software – C and Perl scripts
• Wireless stats• CPU and Memory etc..
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Ciscoworks LMS 3.1• Device configuration roll out; such as the configuration of the FaST trial.• Configuration collection; Used for processing device compliance in release
management.• Inventory reports & Compliance management• User tracking; we can find users and their switch ports, IP address, from
MAC address or random attributes.• Topology manager; Visualise the network and display it's current status in
regard to, link status, spanning-tree status, etc.
www.tils.qut.edu.au
Statseeker
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In-house Monitoring @ QUT
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QUT Wireless Usage 2005-2009
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Wireless Device Associations
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Wireless Monitoring
www.tils.qut.edu.au
• Central Management using WCS• Cisco Unified Wireless Networking • WCS manages the Controllers • Controller manage the APs • Bulk configuration using templates• Service Statistics – Usage, Availability, Errors, Rouge
APs
• APs are configured dynamically using LWAPP• LWAPP (Light Wight Access Point Protocol)• CAPWAP (Control And Provisioning of Wireless Access
Points) RFC4118
Wireless Control System
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• WCS alerts on Rouge APs• Detecting their signal• Providing the location• Categorise types access points
• WCS Contains Rouge APs• Controllers disassociation requests
to clients contacting the rouge access point
• Airmagnet laptop Analyser to detect rouge access points in the field
Access Point Rouge Detection
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Internet Access @ QUT
• Internet Access• Audits• Firewall Rules
www.tils.qut.edu.au
Voice Monitoring @ QUT
• PABX System 8100+ extensions• IPTel 1200+ • Alcatel’s 4760 Omnivista
– Incidence Monitoring–Network Topology Tool–Performance/Utilisation Monitoring
www.tils.qut.edu.au
Server Monitoring @ QUT
• Using a mixture of open source products and Vendor supplied tools from HP, VMware and Sun.
• Open Source tools include Nagios and Cacti + in-house system called SMAR (System Monitoring and Reporting).
• Over 750 servers monitored by ITS.• Monitoring Service is under review to consider new
technologies such as Hyperic HQ, and MS SCOM etc.
www.tils.qut.edu.au
• Power and UPS • Monitoring temp in data centers• Swipe access• CCTV Monitoring
Environment Monitoring@ QUT
www.tils.qut.edu.au
• Finance system • Ciscoworks • 2009 Project to develop a prototype
database
IT Asset Management@ QUT
www.tils.qut.edu.au
• IT Asset Life Cycle Tracking– Procurement, RMA, Write offs – Finance system connection– Electronic Stocktakes
• Develop a Dashboard – one view – Data Network, PABX, Hosts, UPS
Where to next?
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Questions
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