ams activity sheet_all team

MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee Mr. Biranchi DasGrade L3Project AMS

TTS / MICS Date CLP Requestor C.Mode

5-Jul-13 P1 P1 MQ Dev EMAIL

7-Jul-13 P2 P2 Jagdish A EMAIL

9-Jul-13 P1 Jagdish A MEETING

166928 9-Jul-13 P1 P1 MQ Provi

10-Jul-13 P1 P2 Thomas J MEETING

11-Jul-13 P1 P1 Muni K EMAIL

11-Jul-13 P1 P2 Sheila P EMAIL




14-Jul-13 P1 P1 Thomas J EMAIL

15-Jul-13 P1 P1 Thomas J PHONE

16-Jul-13 P1 P1 Sheila P PHONE











22-Jul-13 P1 P2 Jagdish A PHONE

22-Jul-13 P1 P2 Jagdish A MEETING


24-Jul-13 P1 P2 Nilesh J EMAIL


MQP

25-Jul-13 P2 P2 Jagdish A MEETING

26-Jul-13 P1 P1 Thomas J MEETING

Ticket Id:16655 26, 2013 8:51 PM P2 P2 Thomas J EMAIL

Sat 7/27/2013 3:42 PM P1 P2 Sheila P EMAIL

MQ-AMS Project / Task / Support Activity SheetIMPORTANT Note:

# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)

Ref. Dt/Tm Area Inputs

7/4/2013 1:09 PM PROVISIONING ALL FREEZED

Fri 7/5/2013 7:09 PM BILLING ALL FREEZED

Tues 7/9/2013 11 pm BILLING ALL FREEZED

Tues 7/9/2013 1:30 pm PROVISIONING

7/11/2013 2:43 PM PARTIAL

7/11/2013 12:05 PM REPORT ALL FREEZED


7/12/2013 10:11 AM REPORT ALL FREEZED


15, 2013 12:23 PM REPORT ALL FREEZED

7/15/2013 15:25 ORDER ALL FREEZED

7/15/2013 9:00 PM ALL FREEZED


7/16/2013 11:32 REPORT ALL FREEZED


7/16/2013 7:29 PM ACCOUNTS ALL FREEZED

16 Jul 2013 16:01:41 +0530 ORDER ALL FREEZED


7/17/2013 17:53 ALL FREEZED

7/17/2013 18:53 PROVISIONING ALL FREEZED

7/18/2013 10:52 BILLING ALL FREEZED

ALL FREEZED

7/22/2013 10:25 AM ALL FREEZED


7/21/2013 ORDER ALL FREEZED




REPORT ALL FREEZED

ALL FREEZED

ORDER ALL FREEZED

Sat 7/27/2013 3:42 PM REPORT ALL FREEZED


Description Status Reassigned Date

Generate request multi instance scripts CLOSE

Mumbai DAS Pack & A La Carte list with pricing CLOSE

CHANNEL DETAILS CLOSE

Getting error as ERR_NUMOFCARDS for disconnection cases OPEN

Reconcillation OPEN

Non Associated contracts Data-1.xls CLOSE

Duplicate package Data CLOSE

Sales Register & BCO Reports CLOSE

Packagewise count for Delhi CLOSE

Direct Point Customer counts CLOSE

Consultation Workshop OPEN

DISCONNECTION QUERY CLOSE

package wise count CLOSE

package wise count CLOSE

validation for district code check CLOSE

RC / DC data required CLOSE

Validation for District of Customer & Operator CLOSE

Subscriber Report - MediaPro (June '13) CLOSE

Delhi verification data CLOSE

PACKAGE ACTIVATION PROBLEM CLOSE

Subscriber Report - MediaPro (June '13) CLOSE

Disconnected Contracts CLOSE

Disconnected Contracts CLOSE

Develop New Collection Report CLOSE

Validation for disconnecton CLOSE

MQ report required urgently CLOSE

DELHI STB TRAI REPORT CLOSE

SECURITY IMPLEMENT CLOSE

phase 1 report CLOSE

Package already expred but status actve CLOSE

BULK CHANGE PRICE OPEN

Borancaster Report OPEN

Efforts Actual Close Dt.

1 Fri 7/5/2013 8:35 PM

2 Tues 7/9/2013 11 am

1 Tues 7/9/2013 1:20 pm

2 Tues 7/10/2013 1:20 pm

1 7/11/2013 1:28 PM

12-Jul-13

12-Jul-13

12-Jul-13

15-Jul-13

17-Jul-13

15-Jul-13

7/16/2013 11:23 AM

16-Jul-13

16-Jul-13

16-Jul-13

7/17/2013 11:38 AM

17-Jul-13

17-Jul-13

7/17/2013 8:19 PM

22-Jul-13

21 July 2013 03:34:PM22-Jul-13

22-Jul-13

22-Jul-13

7/23/2013 2:47 PM

7/24/2013 4:04 PM

7/24/2013 5:13 PM

Planned Close Dt.

25-Jul-13

7/26/2013 5:19 PM

28-Jul-13

Remarks / Comments

testing done and communicated

done and communciated

done and communicated

work with srinivas and Veeraju






testing done but not implemented on live















done and communicated (Disconnection aging report)\



MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ EmployeeGrade L3Project AMS

TTS / MICS Date CLP Requestor C.Mode Ref. Dt/Tm

13-Jul-13 P2 P2 Nilesh J EMAIL Duplicate Service Validation15-Jul-13 P2 P2 Thomas J PHONE Supress Expired Contract Comma

15-Jul-13 P1 P1 Nilesh J PHONE Cas Code Validation

15-Jul-13 P1 P1 Sheila P EMAIL STBs with some issues

15-Jul-13 P2 P2 MQ Dev EMAIL TOP output for production DB

15-Jul-13 P2 P2 Muni K MEETING Action ID Code

15-Jul-13 P1 P1 Jagdish A MEETING DAS Basic Plan(DP)

16-Jul-13 P2 P2 MQ Adhoc EMAIL Ticket Modified (IMCL, Ticket Id :

16-Jul-13 P2 P2 Thomas J PHONE awr and addm

17-Jul-13 P2 P2 Thomas J EMAIL Please check these Delhi STBs

17-Jul-13 P2 P2 Thomas J EMAIL Please check these Delhi STBs -

17-Jul-13 P1 P1 Thomas J PHONE Provisioning Multi Instance Testi

18-Jul-13 P1 P1 Thomas J PHONE Provisioning Multi Instance Testi

18-Jul-13 P1 P1 Thomas J PHONE Yestarday Pending Case

19-Jul-13 P2 P2 MQ Provi PHONE MQS_PROVSIONING

19-Jul-13 P1 P1 Thomas J EMAIL stb activation (PENDING) URGEN

19-Jul-13 P1 P1 Thomas J EMAIL 20612287-disconnection is in pen

19-Jul-13 P1 P1 Nilesh J EMAIL SILVER PACKAGE ERROR REL19-Jul-13 P1 P1 Thomas J EMAIL Unable to do retracking to CAN

20-Jul-13 P2 P2 Thomas J MEETING IMCL Custom Validation Procedur

16606 22-Jul-13 P1 P1 Nilesh J EMAIL ERROR IN MQ

23-Jul-13 P2 P2 Others MEETING MEETING WITH MQ DINESH/ SHRIKANT

167164 23-Jul-13 P1 P1 Thomas J PHONE TESTING MICS ID=167164

16618 24-Jul-13 P1 P1 Thomas J EMAIL Ticket Created (IMCL, Ticket Id :

24-Jul-13 P2 P2 Others MEETING Performance Issue BCO report

24-Jul-13 P1 P1 Thomas J MEETING Auto Expiry Deployed on Product

25-Jul-13 P2 P2 Thomas J MEETING Auto expiry job total 47823 cases

25-Jul-13 P1 P1 Thomas J MEETING Checking Pending cases

25-Jul-13 P1 P1 Thomas J MEETING Generate Request Job

25-Jul-13 P1 P1 Others Duplicate Service Pending cases

25-Jul-13 P2 P2 Thomas J MEETING Pending Cases Solution Documen

Mr. Santosh Kerkar

MQP

26-Jul-13 P2 P2 MQ Provi PHONE Co-Ordinate With Madhavi T MQ

26-Jul-13 P1 P1 Thomas J EMAIL Multi Instance generate RequestG

16618 27-Jul-13 P2 P2 Thomas J PHONE Testing Cardless Jar File27-Jul-13 P1 P1 Ranjit K MEETING Mysore Network ID Problem27-Jul-13 P1 P1 Provisioning command not genera

MQ-AMS Project / Task / Support Activity SheetIMPORTANT Note:# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)

Area Inputs

ORDER ALL FREEZED

PROVISIONING ALL FREEZED

ORDER ALL FREEZED




ACCOUNTS ALL FREEZED

ORDER ALL FREEZED

SYS ADMIN ALL FREEZED









ORDER ALL FREEZED




MEETING WITH MQ DINESH/ SHRIKANT ALL FREEZED



REPORT ALL FREEZED









PROVISIONING ALL FREEZEDPROVISIONING ALL FREEZEDPROVISIONING ALL FREEZED


Description Status

CLOSE

co-ordinate with Lakshmi P/Sudharma reg MICS ID=167164 NEED APPROVAL

Cas Code Validation not Trigger for Non-Provisioning packages CLOSE

STBs with some issues CLOSE

TOP output for production DB CLOSE

Action ID Code CLOSE

Direct Point Billing Activity CLOSE

co-ordinate with Kranti Kumar Amara CLOSE

awr and addm CLOSE

Please check these Delhi STBs CLOSE

Please check these Delhi STBs - Second STB is 415121643110585 CLOSE

Provisioning Multi Instance Testing for cardless and merlin with card CLOSE

Provisioning Multi Instance Testing for aladin CLOSE

Yestarday Pending Case CLOSE

co-ordinate with chandra K CLOSE

stb activation (PENDING) URGENT CLOSE

20612287-disconnection is in pending.(Most Urgent) CLOSE

SILVER PACKAGE ERROR RELATED CLOSE

Unable to do retracking to CAN 12872500 & CAN 12872512 CLOSE

IMCL Custom Validation Procedure CLOSE

ERROR IN MQ tts number=16606 CLOSE

MEETING WITH MQ DINESH/ SHRIKANT

TESTING MICS ID=167164 CLOSE

Ticket Created (IMCL, Ticket Id : 16618) co ordinate with Rajesh Makireddy MQ

co-ordinate with Arnab for improve performance of BCO Reports

Auto Expiry Deployed on Production for sport promo pack plan_id 109

Auto expiry job total 47823 cases not processed reprocess same through auto expiry for plan_id=109

Reprocess Pending cases

Generate Request Job Problem checking CLOSE

Duplicate Service Pending cases resolved CLOSE

Pending Cases Solution Document for Duplicate service and Association Pending Cases CLOSE

1 – We have base pack validation 2 – Package status pending

Co-Ordinate With Madhavi T MQ reg Adapter Command Generation

Multi Instance generate RequestGo Live

Testing Cardless Jar FileMysore Network ID Problem checkingProvisioning command not generated issue show stopper issue

Reassigned Date Efforts

13-Jul-13 1 Day 13-Jul-13

15-Jul-13 1 Day 15-Jul-13

15-Jul-13 1 Day 15-Jul-13

15-Jul-13 1 Day 15-Jul-13

15-Jul-13 1 Day 15-Jul-13

15-Jul-13 1 Day 15-Jul-13

16-Jul-13 1 Day

16-Jul-13 1 Day

17-Jul-13 1 Day

17-Jul-13 1 Day

17-Jul-13 2 days 17-Jul-13

18-Jul-13 2 days 18-Jul-13

18-Jul-13 1 Day 18-Jul-13

19-Jul-13 1 Day

19-Jul-13 1 Day

19-Jul-13 1 Day

19-Jul-13 1 Day

19-Jul-13 1 Day

20-Jul-13 1 Day

22-Jul-13 1 Day

23-Jul-13 1 Day

23-Jul-13 1 Day

25-Jul-13 1 Day

25-Jul-13 1 Day

25-Jul-13 1 Day

Planned Close Dt.

Actual Close Dt.

Remarks / Comments

MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee Mr. Arnab DasGrade L2Project AMS


13-Jul-13 P1 P1 Jagdish A PHONE

13-Jul-13 P1 P1 Others EMAIL

13-Jul-13 P1 P1 Sheila P MEETING


16426 13-Jul-13 P1 P1 Sheila P MEETING


16426 14-Jul-13 P1 P1 Sheila P MEETING








18-Jul-13 P2 P2 Nilesh J MEETING

20-Jul-13 P2 P2 Nilesh J MEETING



22-Jul-13 P4 P4 Nilesh J PHONE





22-Jul-13 P1 P1 Nilesh J PHONE22-Jul-13 P1 P1 Jagdish A PHONE23-Jul-13 P1 P1 Nilesh J MEETING23-Jul-13 P1 P1 Jagdish A MEETING24-Jul-13 P1 P1 Jagdish A PHONE26-Jul-13 P1 P1 Others PHONE26-Jul-13 P1 P1 Sheila P PHONE27-Jul-13 P1 P1 Nilesh J MEETING27-Jul-13 P1 P1 Sheila P PHONE

MQP

28-Jul-13 P1 P1 Jagdish A MEETING28-Jul-13 P1 P1 Jagdish A MEETING28-Jul-13 P2 P2 Sheila P EMAIL29-Jul-13 P1 P1 Sheila P EMAIL29-Jul-13 P4 P4 Nilesh J MEETING



REPORT ALL FREEZED

Saturday, July 13, 2013 11:33 AM REPORT ALL FREEZED

REPORT ALL FREEZED

Friday, July 12, 2013 3:22 PM REPORT ALL FREEZED

REPORT NEED MEETING

REPORT ALL FREEZED

REPORT NEED MEETING

REPORT ALL FREEZED

JOBS ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

Tuesday, July 16, 2013 1:06 PM REPORT ALL FREEZED

Tuesday, July 16, 2013 3:16 PM REPORT ALL FREEZED

JOBS ALL FREEZED

REPORT PARTIAL

REPORT ALL FREEZED

JOBS ALL FREEZED

Sat 7/20/2013 11:34 AM ALL FREEZED

REPORT PARTIAL

REPORT ALL FREEZED

Monday, July 22, 2013 1:24 PM REPORT ALL FREEZED

REPORT ALL FREEZED

Monday, July 22, 2013 4:07 PM REPORT ALL FREEZED

REPORT ALL FREEZEDREPORT ALL FREEZEDREPORT PARTIALREPORT ALL FREEZEDREPORT ALL FREEZEDREPORT ALL FREEZEDREPORT ALL FREEZEDREPORT ALL FREEZED

Saturday, July 27, 2013 4:14 PM REPORT ALL FREEZED

REPORT ALL FREEZEDREPORT ALL FREEZED

Saturday, July 27, 2013 4:14 PM REPORT ALL FREEZEDMonday, July 29, 2013 11:24 AM REPORT ALL FREEZED

REPORT PARTIAL


Description Status

Data for disconnected customer of delhi CLOSE

Data for sales register CLOSE

DAILY REPORT SENDING ACTIVITY CLOSE

Technical Documentation regarding automated report CLOSE

Scheduled report's emails is not going to the email recipients NEED APPROVAL


Scheduled report's emails is not going to the email recipients NEED APPROVAL


upload job CLOSE

RETRIVAL OF BUSINESS DATA CLOSE




Plan change through change order upload CLOSE

New Report Design | CAS system wise package channel detail report OPEN

New Report Design | CAS system wise package channel detail report CLOSE

Plan change through change order upload CLOSE

Technical Documentation CLOSE

coordinate with raju surabhi regarding BCO Report OPEN



Email issue resolved CLOSE


RETRIVAL OF BUSINESS DATA CLOSERETRIVAL OF BUSINESS DATA CLOSEcoordinate with BHARAT ALAM regarding BCO Report OPENNEW REPORT | STB ISSUE SUMMARY REPORT WITH PACKAGE (ACTIVE,INACTIVE AND AL CLOSEdealer security IMPLEMENTATION IN SOME REPORTS CLOSE

CLOSENew Scheduled Reports CLOSElogic change im phase 1 report CLOSERETRIVAL OF BUSINESS DATA CLOSE

FR’s outstanding at 1st July.

modification of Contract_No_For_DC_RC CLOSEmodification of STB ISSUE DETAIL AND SUUMARY REPORT CLOSERESCHEDULE OF REPORTS WITH NEW EMAIL IDS CLOSERETRIVAL OF BUSINESS DATA CLOSEcoordinate with BHARAT ALAM regarding BCO Report TESTING


13-Jul-13 1 DAY

13-Jul-13 1 DAY

13-Jul-13 1 DAY

13-Jul-13 1 DAY

13-Jul-13 2 DAYS

14-Jul-13 1 DAY

14-Jul-13 2 DAYS

15-Jul-13 1 DAY

15-Jul-13 1 DAY

15-Jul-13 1 DAY

16-Jul-13 1 DAY

16-Jul-13 1 DAY

16-Jul-13 1 DAY

18-Jul-13 1 DAY

18-Jul-13 2 DAYS 20-Jul-13

20-Jul-13

20-Jul-13

21-Jul-13 2 DAYS

22-Jul-13 7 DAY 30-Jul-13

22-Jul-13 1 DAY

22-Jul-13 1 DAY

22-Jul-13 4 DAY

22-Jul-13 1 DAY

22-Jul-13 1 DAY22-Jul-13 1 DAY23-Jul-13 1 DAY23-Jul-13 1 DAY24-Jul-13 1 DAY26-Jul-13 1 DAY26-Jul-13 1 DAY27-Jul-13 1 DAY27-Jul-13 1 DAY

Planned Close Dt.

Actual Close Dt.

28-Jul-13 1 DAY28-Jul-13 1 DAY28-Jul-13 1 DAY29-Jul-13 1 DAY29-Jul-13 7 DAY 30-Jul-13

Remarks / Comments

MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee SunilGrade L1Project AMS


Saturday, July 13, 2013 8:57 PM P1 Muni K EMAIL

Sunday, July 14, 2013 7:49 PM P1 Thomas J EMAIL

Sunday, July 14, 2013 9:05 PM P1 Others EMAIL

Tuesday, July 16, 2013 1:26 PM P1 Others EMAIL

Tuesday, July 16, 2013 10:32 AM P1 Others EMAIL

Tuesday, July 16, 2013 10:02 AM P1 Others EMAIL


Wednesday, July 17, 2013 11:03 AM P1 Others EMAIL

Wednesday, July 17, 2013 12:16 PM P1 Others EMAIL




Wed 7/17/2013 8:22 PM P1 Nilesh J EMAIL





Thursday, July 18, 2013 1:46 PM P1 Others EMAIL








Fri 7/19/2013 10:44 AM P1 Sheila P EMAIL



Friday, July 19, 2013 10:44 AM P1 Sheila P EMAIL

Friday, July 19, 2013 10:47 AM P1 Sheila P EMAIL

Friday, July 19, 2013 4:43 PM P1 Others EMAIL

MQP

Friday, July 19, 2013 3:28 PM P1 Others EMAIL

Saturday, July 20, 2013 9:05 AM P1 P1 Thomas J EMAILP1 Nilesh J EMAIL

Saturday, July 20, 2013 8:58 PM P1 Others EMAIL

Sunday, July 21, 2013 7:00 AM P1 Others EMAIL

Thursday, July 25, 2013 9:25 PM P1Sheila P

EMAIL

Thu 7/25/2013 10:07 PM P1 Thomas J EMAIL

Note : Most of the pending cases had to be reprocessed because either the status was 'N' in the provsion_process_request or Is_provisioned was X



Saturday, July 13, 2013 8:57 PM OTHERS ALL FREEZED

Sunday, July 14, 2013 7:49 PM PROVISIONING ALL FREEZED

Sunday, July 14, 2013 9:05 PM REPORT ALL FREEZED

Tuesday, July 16, 2013 1:26 PM PROVISIONING ALL FREEZED

Tuesday, July 16, 2013 10:32 AM PROVISIONING ALL FREEZED

Tuesday, July 16, 2013 10:02 AM PROVISIONING ALL FREEZED


Wed 7/17/2013 11:17 AM PROVISIONING ALL FREEZED

Wednesday, July 17, 2013 12:16 PM PROVISIONING ALL FREEZED




Wed 7/17/2013 8:22 PM REPORT ALL FREEZED





Thursday, July 18, 2013 1:46 PM PROVISIONING ALL FREEZED








Fri 7/19/2013 10:44 AM PROVISIONING ALL FREEZED



Friday, July 19, 2013 10:44 AM PROVISIONING ALL FREEZED

Friday, July 19, 2013 10:47 AM PROVISIONING ALL FREEZED

Friday, July 19, 2013 4:43 PM PROVISIONING ALL FREEZED

Friday, July 19, 2013 3:28 PM PROVISIONING ALL FREEZED

Saturday, July 20, 2013 9:05 AM PROVISIONING ALL FREEZEDREPORT ALL FREEZED

Saturday, July 20, 2013 8:58 PM PROVISIONING ALL FREEZED

Sunday, July 21, 2013 7:00 AM PROVISIONING ALL FREEZED

Thursday, July 25, 2013 9:25 PM REPORT ALL FREEZED

Thu 7/25/2013 10:07 PM PROVISIONING ALL FREEZED

Most of the pending cases had to be reprocessed because either the status was 'N' in the provsion_process_request or Is_provisioned was XNIGHT ACTIVITY

EMAILMORNING AC

REPORT

REPORT

REPORT

REPORT

REPORTREPORT


Description Status Reassigned Date

RE: Fwd: FW: ALLADIN STB DETAIL CLOSE Sun 7/14/2013 3:01 AM

Status Pending 12854467 CLOSE Sun 7/14/2013 8:07 PMCLOSE Sun 7/14/2013 9:57 PMCLOSE Tue 7/16/2013 2:07 PM

MUM DEMO PACK in pending - thane urgent basis CLOSE Wed 7/17/2013 8:59 AM

package pending CLOSE Wed 7/17/2013 9:03 AMCLOSE Wed 7/17/2013 9:52 AM

CAN # 12907210, PENDING PKG CLOSE Wed 7/17/2013 11:17 AM

CAN # 12906083, PENDING PKG CLOSE Wed 7/17/2013 12:22 PM


20432636 pkg status pending CLOSE Wed 7/17/2013 12:59 PM


All Mumbai Non-CRF data CLOSE Thu 7/18/2013 9:34 AM

20259589 for activate channel pkg. CLOSE Thu 7/18/2013 12:10 PM

CAN # 12888005, PENDING PKG CLOSE Thu 7/18/2013 12:20 PM



12887442 CLOSE Thu 7/18/2013 1:59 PM

CAN # 20021752, PENDING PKG CLOSE Thu 7/18/2013 3:12 PMCLOSE Forwarded to Th Thu 7/18/2013 3:17 PM

# 20098273, PENDING PKG CLOSE Thu 7/18/2013 3:19 PM

CAN # 12905327, PENDING PKG CLOSE Fri 7/19/2013 8:24 AM




PACKages in pending - thane urgent basis CLOSE Fri 7/19/2013 12:36 PM

12870308 pending channel pkg CLOSE Fri 7/19/2013 10:54 AM

20656037 for activate channel pkg CLOSE Fri 7/19/2013 10:57 AM

FW: 20670152: Package Status Pending CLOSE Fri 7/19/2013 11:58 AM

FW: PACKages in pending - thane urgent basis CLOSE Fri 7/19/2013 12:36 PM

FW: PKG PENDING CLOSE Sat 7/20/2013 7:47 AM

NON CRF STB DETAILS WITH ACTIVE DEMO PACKAGE20642891 SUSPENSION REMOVAL AND PENDING PACKAGE ISSUE

20529132 SUSPENSION REMOVAL AND PENDING PACKAGE ISSUE

: 20020213: PACKAGE STATUS PENDING (ATTACHED FILE)

FW: PKG PENDING CLOSE Sat 7/20/2013 7:49 AM

Fw: For Package Activation CLOSE Sat 7/20/2013 9:29 AMRE: FW: All Mumbai Non-CRF data CLOSE Sun 7/21/2013 11:56 AMFW: 20865303-disconnection is in pending.(M CLOSE Sun 7/21/2013 1:42 PM

RE: CONEX PENDING CASES REPROCESS STEP CLOSE Sun 7/21/2013 2:59 PM

Mumbai Non-CRF customers with In Manoranja CLOSEFri 7/26/2013 12:03 AM

JV Entity Creation CLOSE Fri 7/26/2013 5:00 AM

Most of the pending cases had to be reprocessed because either the status was 'N' in the provsion_process_request or Is_provisioned was XMONITORING GENERATE REQUEST EVERY 2HRSDAS PHASE 1 STB ISSUE REPORTDAS PHASE 2 TOTAL STB ISSUE REPORTPCC REPORT FOR MUMBAIPROVISIONING PENDING CASE REPORTACTIVE STB ISSUE REPORTcount for Delhi and Mumbai with CRF and without CRF

Efforts Remarks / Comments

Sun 7/14/2013 3:01 AM

Sun 7/14/2013 8:07 PM MICS was already raised for similar issues, values are missing in provisioning related tables. (unique-id,system_id,item_type missing in the provsion_request_detail)

Sun 7/14/2013 9:57 PM Required data was gathered and shared with the user through FTP

Tue 7/16/2013 2:07 PM Suspension was removed and reprocess has been done and the package is activated

Wed 7/17/2013 8:59 AM Reprocess has been and the package is activated.

Wed 7/17/2013 9:03 AM

Wed 7/17/2013 9:52 AM

Wed 7/17/2013 11:17 AM

Wed 7/17/2013 12:22 PM

Wed 7/17/2013 12:25 PM

Wed 7/17/2013 12:59 PM

Wed 7/17/2013 1:22 PM

Thu 7/18/2013 9:34 AM

Thu 7/18/2013 12:10 PM

Thu 7/18/2013 12:20 PM

Thu 7/18/2013 12:33 PM

Thu 7/18/2013 12:47 PM

Thu 7/18/2013 1:59 PM

Thu 7/18/2013 3:12 PM

Thu 7/18/2013 3:17 PM Multiple addition of same package for a single customer

Thu 7/18/2013 3:19 PM

Fri 7/19/2013 8:24 AM Was already activated

Fri 7/19/2013 8:27 AM

Fri 7/19/2013 8:31 AM

Fri 7/19/2013 9:24 AM

Fri 7/19/2013 12:36 PM

Fri 7/19/2013 10:54 AM

Fri 7/19/2013 10:57 AM

Fri 7/19/2013 11:58 AM

Fri 7/19/2013 12:36 PM

Sat 7/20/2013 7:47 AM

Planned Close Dt.

Actual Close Dt.

Sat 7/20/2013 7:49 AM

Sat 7/20/2013 9:29 AMSun 7/21/2013 11:56 AMSun 7/21/2013 1:42 PMSun 7/21/2013 2:59 PM

Fri 7/26/2013 12:03 AMFri 7/26/2013 5:00 AM

MONITORING GENERATE REQUEST EVERY 2HRS

MICS was already raised for similar issues, values are missing in provisioning related tables. (unique-id,system_id,item_type missing in the provsion_request_detail)

Required data was gathered and shared with the user through FTP

Suspension was removed and reprocess has been done and the package is activated

MICS was already raised for similar issues, values are missing in provisioning related tables. (unique-id,system_id,item_type missing in the provsion_request_detail)

TTS / MICS Date CLP MQP Requestor C.Mode




16-Jul-13 P1 P1 Muni K MEETING


16-Jul-13 P1 P1 Muni K MEETING

16-Jul-13 P1 P1 Others Meeting

16-Jul-13 P1 P1 Muni K Meeting


17-Jul-13 P1 P1 Others E-Mail

17-Jul-13 P1 P1 Nilesh J Meeting







18-Jul-13 P1 P1 Muni K E-Mail




















22-Jul-13 P1 P1 Jagdish A E-Mail














24-Jul-13 P1 P1 muni K E-Mail










24-Jul-13 P1 P1 Others MEETING






















OTHERS ALL FREEZED

OTHERS ALL FREEZED

OTHERS ALL FREEZED

OTHERS ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

OTHERS ALL FREEZED

Wed 7/17/2013 1:23 PM OTHERS ALL FREEZED




Wed 7/17/2013 8:53 PM REPORT ALL FREEZED

Thu 7/18/2013 12:44 PM OTHERS ALL FREEZED


hu 7/18/2013 1:21 PM OTHERS ALL FREEZED





Fri 7/19/2013 12:58 PM OTHERS ALL FREEZED


Fri 7/19/2013 2:45 PM OTHERS PARTIAL


Fri 7/19/2013 9:03 PM REPORT ALL FREEZED

Sat 7/20/2013 12:40 PM OTHERS ALL FREEZED







Mon 7/22/2013 1:41 PM OTHERS ALL FREEZED





Mon 7/22/2013 6:12 PM REPORT ALL FREEZED

Mon 7/22/2013 8:32 PM REPORT ALL FREEZED

Tue 7/23/2013 1:09 PM REPORT ALL FREEZED

Tue 7/23/2013 2:09 PM OTHERS ALL FREEZED



Tue 7/23/2013 6:39 PM REPORT ALL FREEZED



















Thu 7/25/2013 11:46 AM OTHERS ALL FREEZED




















Description Status

CORDINATE WITH SUPPORT TEAM CLOSE

CHECK PREPAID CAN AND SEND REPLY CLOSE

CORDINATE WITH SUPPORT TEAM CLOSE

ADD FOR MISSING CUSTOMER CLOSE

PROVIDE DATA CLOSE

DATE ADDED IN QUERY CLOSE

PREPAID REPORT CLOSE

TESTING FOR PREPAID CONTRACT DC CLOSE

PROVIDED LIST OF BULK UPLOAD CLOSE

SENT MAIL TO CUSTOMIZATION TEAM CLOSE

discussion for pending cases for conax CLOSE

provide data CLOSE


verify customer CLOSE

reply on mail for balance history CLOSE

verify customer CLOSE

report requirment CLOSE

confirm ftp status for conax CLOSE

provide format CLOSE


prepaid balance CLOSE

verfiy data for conax CLOSE

conax pending cases reprocess CLOSE

conax pending cases reprocess step and remaing data to reprocess CLOSE


conax data confirmation from conax team CLOSE

prepaid tagging CLOSE

compile procedure on report server CLOSE

adding addons pack for prepaid CLOSE

reply ranjeet for conax pendig cases CLOSE

reprocess pending conax cases CLOSE


Prepaid demo CLOSE

prepaid pack activation CLOSE

prepaid pack issue CLOSE

check can status CLOSE

conax err_data CLOSE

heanden data CLOSE


headen details CLOSE

prepaid customer tagging CLOSE

prepaid balance related CLOSE

prepaid can dc CLOSE


apply patch CLOSE

package activation CLOSE







pending status update to munni CLOSE

data provided to suppoert team CLOSE


prepaid disconnection list CLOSE

documentation for patch CLOSE

data provided CLOSE

data provided CLOSE


log CLOSE

explain to anup for conax reprocess CLOSE

tv details provided CLOSE


resend activity sheet CLOSE

package code CLOSE

tagging CLOSE

tagging CLOSE

log CLOSE

tagging CLOSE


email id concern CLOSE

confirmation from conax team CLOSE

inform to user CLOSE

file download confirmation CLOSE

conax issue disccussion with jagdish CLOSE

pending cases clear CLOSE

cas code data provide to CLOSE


prepaid issue CLOSE

raise ticket CLOSE

corDINATE WITH SUPPORT for ticket CLOSE

prepaid balance history CLOSE

wrong system id updated CLOSE


prepaid issue CLOSE

Reassigned Date Efforts Planned Close Dt.

Actual Close Dt. Remarks / Comments

MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee Mr. Anup SGrade L2Project AMS


Sun 7/14/2013 P1 Others EMAIL Sun 7/14/2013








Mon 7/15/2013 P1 Others EMAIL Mon 7/15/2013

Mon 7/15/2014 P1 Nilesh J EMAIL Mon 7/15/2014




Mon 7/15/2018 P1 Jagdish A EMAIL Mon 7/15/2018

Mon 7/15/2019 P1 Nilesh J EMAIL Mon 7/15/2019

Wed 7/17/2013 P1 Muni K EMAIL Wed 7/17/2013

Wed 7/17/2013 P1 Sheila P EMAIL Wed 7/17/2013

Thu 7/18/2013 P1 Sheila P EMAIL Thu 7/18/2013

fri 7/18/2013 P1 Sheila P EMAIL fri 7/18/2013

Sat 7/20/2013 P1 Sheila P EMAIL Sat 7/20/2013

Sat 7/20/2013 P1 Muni K EMAIL Sat 7/20/2013

Sun 7/21/2013 P1 Sheila P EMAIL Sun 7/21/2013

Sun 7/21/2013 P1 Muni K EMAIL Sun 7/21/2013

Tue 7/23/2013 P1 Sheila P EMAIL Tue 7/23/2013

Tue 7/23/2013 P1 Sheila P EMAIL Tue 7/23/2013

Wed 7/24/2013 P1 Others EMAIL Wed 7/24/2013



Thu 7/25/2013 P1 Sheila P EMAIL Thu 7/25/2013

Fri 7/26/2013 P1 Jagdish A EMAIL Fri 7/26/2013

Fri 7/26/2013 P1 Nilesh J EMAIL Fri 7/26/2013

MQP


Area Inputs

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED




REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED


ACCOUNTS ALL FREEZED

JOBS ALL FREEZED

JOBS ALL FREEZED

JOBS ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

JOBS ALL FREEZED

REPORT ALL FREEZED



REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED

REPORT ALL FREEZED


Description Status

DAS PHASE 1 STB ISSUE REPORT CLOSE

DAS PHASE 2 TOTAL STB ISSUE REPORT CLOSE

PCC REPORT FOR MUMBAI CLOSE

PROVISIONING PENDING CASE REPORT CLOSE

DAS PHASE 2 TOTAL ACTIVE STB ISSUE REPORT CLOSE

MUM DEMO PACK in pending - thane urgent basis CLOSE

20241652: PACKAGE STATUS PENDING CLOSE


DAS PHASE 1 STB ISSUE REPORT CLOSE

DAS PHASE 2 TOTAL STB ISSUE REPORT CLOSE

PCC REPORT FOR MUMBAI CLOSE

PROVISIONING PENDING CASE REPORT CLOSE

DAS PHASE 2 TOTAL ACTIVE STB ISSUE REPORT CLOSE

DATA FOR DELHI CLOSE

Bulk Suspension Removal CLOSE

complaints of prepaid - after TOP UP goes Off. CLOSE

status update CLOSE

status update CLOSE

status update CLOSE

status update CLOSE

CONEX PENDING CASES REPROCESS STEPS CLOSE

status update CLOSE

CONEX PENDING CASES REPROCESS STEPS CLOSE

Bulk retrack of all STB's issued in Surat CLOSE

REFRESH ACTIVITY STATUS SHEET CLOSE

PKG PENDING CLOSE

PACKAGE PENDING PROBLEM CLOSE

Package wise subscriber count for Delhi and Mumbai CLOSE

Mumbai Non-CRF customers with In Manoranjan Plus CLOSECLOSE

DISCONNECTION LIST CLOSE

ACTIVE MUMBAI SUBSCRIBERS HAVING ALADIN AND ONLY IN-MANORANJAN PLUS PACKAGE ACTIVE


Sun 7/14/2013

Sun 7/14/2014

Sun 7/14/2015

Sun 7/14/2016

Sun 7/14/2017

Sun 7/14/2018

Sun 7/14/2019

Sun 7/14/2020

Mon 7/15/2013

Mon 7/15/2014

Mon 7/15/2015

Mon 7/15/2016

Mon 7/15/2017

Mon 7/15/2018

Mon 7/15/2019

Wed 7/17/2013

Wed 7/17/2013

Thu 7/18/2013

fri 7/18/2013

Sat 7/20/2013

Sat 7/20/2013

Sun 7/21/2013

Sun 7/21/2013

Tue 7/23/2013

Tue 7/23/2013

Wed 7/24/2013

Wed 7/24/2013

Wed 7/24/2013

Thu 7/25/2013

Fri 7/26/2013

Fri 7/26/2013

Planned Close Dt.

Actual Close Dt.

Remarks / Comments

set-up pairing was not done,so did it n reprocess

h/w association was not done

h/w association was not done

made the script and extract the data

MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee Mr. Jamal KGrade L2Project AMS


Wed 7/17/2013 P1 Nilesh J EMAIL Wed 7/17/2013 7:

Wed 7/16/2013 P1 Jagdish A EMAIL Tue 7/16/2013 7:

Wed 7/16/2013 P1 Jagdish A EMAIL Tue 7/16/2013 7:

Mon 7/15/2019 P1 Jagdish A EMAIL Mon 7/15/2013 7:

Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 9:









MQP


Area Inputs

REPORT ALL FREEZED


REPORT ALL FREEZED







REPORT PENDING MQ





Description Status

All Mumbai Non-CRF data CLOSE

Delhi Disconnect Activity CLOSE

Delhi Data having Mumbai Package CLOSE

Bulk Suspension Removal CLOSE

PACKAGE STATUS PENDING CLOSE


CONTRACT EXTRACTION RIGHTS CLOSE

20525425 pACKAGE PENDING CLOSE


for shorting with details OPEN



20402568 pending package issue CLOSE


Wed 7/17/2013 7:32 AM

Tue 7/16/2013 7:05 AM

Tue 7/16/2013 7:04 AM

Mon 7/15/2013 7:18 PM

Sun 7/14/2013 9:27 PM

Sun 7/14/2013 8:47 PM

Sun 7/14/2013 8:16 PM

Sun 7/14/2013 6:31 PM

Sun 7/14/2013 6:29 PM

Sun 7/14/2013 4:39 PM

Sun 7/14/2013 4:17 PM

Sun 7/14/2013 4:01 PM

Sun 7/14/2013 3:57 PM

Planned Close Dt.

Actual Close Dt.

Remarks / Comments

ams activity sheet_all team

Documents