an analysis of employee performance evaluation and employee motivation
DESCRIPTION
This presentation was prepared for a University of Toronto's School of Continuing Studies course.TRANSCRIPT
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An Analysis of Employee Performance Evaluation and Employee Motivation
By: Suketu Bhavsar, Ryan Fernandes, Steven Maharaj and Christopher Navachandrabala
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Agenda
• Subject Introduction
• Interview Methodology
• Companies Introduction
• Data Analysis Methodology
• Comparative Analysis (Key findings, conclusions, recommendations)
• Closing
• Q&A
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Subject Introduction
• Employee Performance Evaluation– Areas of evaluation, how often, and points of view
• Employee Motivation– Areas of evaluation and methods of evaluation
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Interview Methodology• The questionnaire was split into 2 areas:
1. Employee Performance Evaluation
2. Employee Motivation Evaluation
• Each area then further divided into 5 questions each.
• Project members interviewed 2 individuals from different departments within the same organization.
• Range of job titles includes Senior Project Managers, HR Officers, Admin Managers and Training Consultants.
• Method for interviewing varies from face-to face, to email tag, to a coffee and doughnut bribe.
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Companies IntroductionInterviewee # Industry Department Organization
StructurePosition
1 Private Sector - IT Development Strong Matrix Sr. Project Manager
2 Private Sector - IT Development Projectized Team Leader
3 Public Sector -Provincial Government
Project Management Office
Balanced Matrix Project Management Specialist
4 Public Sector - Provincial Government
Human Resources Weak Matrix HR Administrative Officer
5 Private Sector - IT Human Resources Strong Matrix Section Manager
6 Private Sector Human Resources Functional National Sales Training Manager
7 Public Sector - Federal Government
Human Resources Balanced Matrix Senior Advisor
8 Public Sector - Federal Government
Training Balanced Matrix Consultant
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Data Analysis Methodology
• Objectives
• Ranking Method
• Technology
• Data Modeling
• Preparing Charts
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Objectives
• Analyse project parameters by Industry, Organization Structure and HR & Other Departments
• Present information in Charts for better visibility
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Ranking Method
• Preference based ranking– 0 to 10, 0 being lowest and 10 being highest
• Example– Choices in interviewee's preference with ranks
• Communication Skills (10)• Commitment (9)• Quality of work (8)
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Ranking Method
• For Descriptive Questions, Choices are extracted as the essence of the answer and appropriate rank is given.
• Example:
– Q: What employee performance rating method you use and why?
– A: 360 degree review method – it gives you a view that you may not have thought of.
– Choice(s) with Rank
• 360 degree review(10)
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Technology
• Microsoft Excel
– PivotTable & PivotChart feature
– Widely used application
– Reliable
– Flexible
– User friendly
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Data Modeling
• All interview results merged into one Excel worksheet.
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Data Modeling
• Interview results were then transformed to tabular format for better analysis
• Interview results are then cleaned and updated for better analysis
• Created new columns for Organization structure and HR & Others with standard terminology and group departments into HR and Others.
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Data Modeling
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Preparing Charts
• Used transformed interview results with PivotTable & PivotChart feature of excel to create charts.
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Performance Evaluation How Often by Organizational Structure
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Performance EvaluationHow Often by Industry
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Performance EvaluationHow Often by HR and Others
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Performance Evaluation Areas of Evaluation by Org. Structure
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Performance Evaluation Areas of Evaluation by Industry
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Performance Evaluation Areas of Evaluation – HR and Other
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Employee Performance Point of Views by Organization Structure
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Employee PerformancePoint of Views by Industry
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Employee PerformancePoint of Views by HR & Others
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Employee Motivation Areas of Evaluation by Organizational Structure
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Employee Motivation Areas of Evaluation by Industry
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Employee Motivation Areas of Evaluation – HR and Other
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Employee MotivationMethods of Evaluation by Org. Structure
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Employee MotivationMethods of Evaluation by Industry
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Employee MotivationMethods of Evaluation by HR & Others
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Closing
• Customization of HRM practices to meet an organization’s unique needs
• Employee feedback to continuously evolve HRM practices
• Employee satisfaction and performance improvement are critical to long-term success
• Data Limitation
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Closing
Lessons Learned:• Project
– Planning is critical to project success– Use milestone approach for success
• Project Team– Each team member has a unique work style– Elect a PM next time to monitor tasks