Certificate Course inCreating MaintenanceExcellence

An Intensive 2-Week Training Course

PetroKnowledge is recognized by the Society for Maintenance & Reliability Professionals (SMRP) as an Approved Provider. The SMRP Approved Provider status allows PetroKnowledge to host a number of Maintenance & Reliability related continuing education trainings.

This training course is approved by SMRP to issue 50 Continuing Education Course Hours (CECHs) towards recertifi cation of CMRP, CMRT or CAMA credentials.

25 Nov - 06 Dec 2018, Dubai24 Nov - 05 Dec 2019, Dubai

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WHY CHOOSE THIS TRAINING COURSE?

Leading industrial organizations are moving away from reactive (“fix-it-when-it-breaks”) maintenance into predictive and preventive maintenance (“anticipating, sophisticated maintenance planning, and fix-it-before-it-breaks”) as part of a life cycle focused Asset Management approach. This evolution to Maintenance Excellence requires well-planned and executed actions on several fronts. Although maintenance planning plays a critical role within the overall physical asset management processes, many organisations are still struggling to get it implemented properly and reap the benefits that it brings.

Maintenance Excellence provides great opportunities to optimize the performance of your assets and maintenance processes to achieve maximum return on investment (ROI). By understanding the fundamental process behind maintenance planning and by reducing costs and downtime through advanced maintenance management, while achieving high levels of safety and quality you will be able to get the best out of your assets.

This 10 Day PetroKnowledge training course introduces participants to creating Maintenance Excellence. It demonstrates both the background to several methodologies, and its practical application to achieve the best bottom-line results.

This training course places the emphasis on the key processes and techniques of maintenance planning & maintenance management that are necessary to create Maintenance Excellence.

This training course will highlight:

• Asset Management: a business-like approach of maintenance management

• Using KPI’s and the balanced scorecard to measure performance

• Assessing Asset Management maturity and determine the roadmap for improvement

• The business case for Asset Management improvement - cost/benefit thinking

• Understanding risk and an introduction to a Risk Based Maintenance approach

• Life Cycle Management with aspects like Systems Engineering and RAMS requirements

• Life Cycle Costing• The latest concepts and techniques of Predictive

and Smart Maintenance• The building blocks of an efficient planning function• A fast track programmed maintenance development

process• Planning work for quality and efficiency• Scheduling work in a manner that ensures the

continuity of operations• Gaining the commitment of operations to the

maintenance plan and schedule• Generating performance indicators that pinpoint

problems and opportunities• Eliminating equipment defects through detection,

disclosure, planning, scheduling and execution

This PetroKnowledge course is split into two modules:

• MODULE I – Certificate Course in Advance Maintenance Management

• MODULE II – Certificate Course in Maintenance Planning

Each module is structured and can be taken as a stand-alone course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week course.

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Certificate Course inCreating MaintenanceExcellence

QUALITYCERTIFICATION

The PMI® Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Clear Concepts. Clean Environment.

Member of

Membership No.: 125094

WHAT ARE THE GOALS?

By the end of the training course, participants will be able to:

• Understand the basic principles of Asset Management as a framework for managing and optimizing maintenance

• Identify common maintenance Key Performance Indicators (KPIs) and develop the maintenance department scorecard

• Assess the organizational Asset Management maturity and develop a roadmap for improvement

• Examine the organizational and managerial considerations for highly effective Risk Based Maintenance

• Understand Life Cycle Management and the way Systems Engineering and RAMS could support this

• Determine the Life Cycle Costs of an asset• Demonstrate the latest concepts and techniques

with regard to Predictive and Smart Maintenance• Set up master data to support asset maintenance• Facilitate the development and implementation of

programmed maintenance• Develop task plans and procedures that meet safety,

quality and efficiency criteria• Initiate the acquisition of logistics to enable

execution of backlog work• Compile a work schedule for a forthcoming period

in consultation with stakeholders• Produce performance indicator based reports that

expose problem areas

WHO IS THIS TRAINING COURSE FOR?

This training course is suitable to a wide range of professionals involved in the area of creating Maintenance Excellence, but will greatly benefit:

• All professionals involved in Maintenance Management

• Professionals involved in work planning & control (planners, planning engineers)

• Maintenance supervisors• Maintenance engineers• Maintenance team leaders and managers• Operations team leaders and managers

HOW WILL THIS TRAINING COURSEBE PRESENTED?

This PetroKnowledge training course is a combination of instructor lead topic areas and class discussions. The course will be conducted along interactive workshop principles. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Certificate Course in Creating Maintenance Excellence

MODULE I – CERTIFICATE COURSE IN ADVANCED MAINTENANCE MANAGEMENT

Day One: Introduction to Asset Management – A Framework for Managing and Optimizing Maintenance

• Introduction to the program• Asset Management as a business process• Asset Management Landscape Model• Strategy framework

o Line of Sight o Asset Management policy, Asset Management

strategy o (Strategic) Asset Management Plan o The position of Maintenance Management

• Asset Management roles on strategic, tactical and operational level

• ISO 550000 – the international standard on Asset Management

Day Two: Assessing Asset Management Maturity as a Basis for Maintenance Improvement

• Measuring performance• Leading & lagging indicators – KPI – dashboards• Assessments & benchmarking against international

standards• Asset Management maturity assessments

o Asset Management workbench (ISO 55000 gap analysis)

o SAM-assessment (ISO 55000 self-assessment)• Determine the roadmap for maintenance

improvement• The business case for Asset Management

improvement – cost/benefit thinking• Implementation aspects

DAILY AGENDADay Three: Managing Asset Risks – Risk Based Maintenance (RBM)

• Not every failure is important - the basic principles of risk

• Risk on business level• Risk matrix, risk register• Risk on asset level• Failure behaviour of systems• Choosing the appropriate maintenance tasks for

your assets with a Risk Based approach

Day Four: Life Cycle Management

• Life Cycle Management o The life cycle of an asset o Demand forecasting o Creation & acquisition of assets

» Systems Engineering approach » RAMS requirements – methodologies

• Life Cycle Costing (LCC)• Disposal and/or replacement - Life time extension

(asset rationalisation)

Day Five: Smart Maintenance

• Understanding principles of Predictive Maintenance (PdM)

• What PdM technologies to apply – a short overview of relevant PdM technologies

• Smart Maintenance – measuring asset performance with modern data technology

• Data analysis aspects• Optimization aspects – optimizing the maintenance

strategy• Using decision support tools• Wrap up

Certificate Course in Creating Maintenance Excellence

MODULE II – CERTIFICATE COURSE IN MAINTENANCE PLANNING

Day Six: The Building Blocks of a Modern Maintenance Management System

• The ‘Asset Healthcare Model’• Asset master data• Organisation master data• Maintenance logistics planning• Practical exercise and discussion

Day Seven: Programmed Maintenance Development and Planning

• Criticality grading• Failure modes and effects analysis• Programmed task selection criteria and tools• CMMS task plans and work orders• Corrective maintenance task procedures• Practical exercise and discussion

Day Eight: Work Management

• Work management process model• Defect reporting and notifications• Backlog control• Capacity planning and resourcing• Schedule with consensus of stakeholders• Practical exercise and discussion

DAILY AGENDA

Day Nine: Shutdown and Turnaround Management

• Network planning and critical path scheduling• Resource profile• Resource levelling and balancing to optimise the

schedule and resource profile• Shutdown and turnaround progress tracking and

control• Practical exercise and discussion

Day Ten: Performance Management

• Setting up performance indicators and data sources• Work management performance indicators• Asset maintenance effectiveness performance

indicators• Cost control performance indicators• Planning performance indicators• Practical exercise and discussion

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OFFICES:

Middle East:P.O. Box: 135120,Abu Dhabi, U.A.E.Tel: +971 2 557 7389

Europe:AB25 1HF, 1Berry StreetAberdeen, Scotland, UKTel: +44 1224 841557

USA:Pennzoil Place700 Milam, Suite 1300 - North TowerHouston, Texas 77002, USATel: +1832 871 5091

E: info@petroknowledge.comwww.petroknowledge.com

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REGISTRATION DETAILS

Family Name: ____________________________________________ First Name (Mr./Ms.): _________________________________________Position: ________________________________________________ Company: ____________________________________________________Mailing Address: _______________________________________________________________________________________________________Telephone:____________________ Mobile: _____________________ Fax: ________________________ Email: ________________________

BOOKING TERMS & CONDITIONS

Booking• Bookings for courses can be made via our website (petroknowledge.com) or by contacting our Registration Desk on

+971 2 5577389 or at reg@petroknowledge.com• For on-line bookings, please select the course that you require and click on the “Register Now” button, following the

instructions step by step• Upon receipt of booking in order, enrolment on the respective training course will be confi rmed by Registration Team

with all necessary documentation

Invoicing and Payment• Our fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments

served during entire training. Accommodation charges are not included in the course fees• Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted• Invoices will be sent via email/courier to the ID/name and address provided• We prefer to have the fees payment in our account before the start of training course. However, if your company has a

different payment policy, the same should inform us in advance• The currency of fees is in US Dollars (USD). Payments can be made in USD or UAE local currency AED (Arab Emirates

Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the Invoice• Please note that we do accept payment by cash, in USD or AED, only for the last minute bookings

Cancellation of Courses• It may be necessary for PetroKnowledge to amend or cancel any course, course times, instructors, dates or published

fees due to unforeseen circumstances and we reserve the right for such changes• Any amendments will be advised before the course start date and any bookings already paid in full will not be subject

to increased fees

Cancellation by Client• Once you have completed your booking, received your confi rmation of enrolment and a dated payment Invoice, you

are deemed to have a contract with PetroKnowledge. You reserve the right to cancel this contract given the below terms• All cancellations must be received in writing at reg@petroknowledge.com and info@petroknowledge.com at least 14

days prior to the training• After the cancellation period has expired, consideration may be given, on a case to case basis, if a registered delegate

nominates a substitute on the same course, shifts to next session of the course or moves to a new course• For a cancellation request made on or before the statutory 14 day cancellation period, a refund may be given or a credit

note issued which can be used against future course fees• A 25% administration fee (of the total course fee at the time of booking) will be charged for any cancellations made

outside of the statutory cancellation period

Attendance Certifi cate• The daily course schedule should be accurately followed to ensure undeterred implementation of our training• All delegates, who participated in their course throughout, will receive the Certifi cate of Completion on the last day• Please report any foreseeable absences to a PetroKnowledge representative or to your sponsors directly• An absence of three (3) or more sessions of the course will invalidate your eligibility for the Certifi cate of Completion

AUTHORISATION

Authorisation By: ______________________________________________________________________________________________________Position: ________________________________________________ Company: ____________________________________________________Mailing Address: _______________________________________________________________________________________________________Telephone:____________________ Mobile: _____________________ Fax: ________________________ Email: ________________________

Certificate Course inCreating Maintenance Excellence

4 DATE VENUE FEE($)

25 Nov - 06 Dec 2018 Dubai - UAE 9,500

24 Nov - 05 Dec 2019 Dubai - UAE 9,900

This fee is inclusive of Documentation, Lunch and Refreshments