an introduction to business growth unlimited
TRANSCRIPT
© Business Growth Unlimited. Version 1.01
Welcome to Business Growth Unlimited
Phil Rigby – Commercial Director
© Business Growth Unlimited. Version 1.0
© Do Everything Differently 2015. Version 1.0
Business Growth Unlimited
• Built on a very solid foundation
• Heritage
• Tenure and Experience
• Skills and knowledge
• Practical consultancy focussed on bottom line impact
• Holistic approach to business improvement
• Common methodology across all specialisms
© Do Everything Differently 2015. Version 1.03
Maximise
Bottom Line
Impact
Dia
gno
stic G
ap
Ana
lysis
Sub
ject
Ma
tte
r E
xp
ert
ise
Pro
ce
ss O
ptim
isa
tio
n
Le
ga
cy C
oa
ch
ing
Pa
rtn
ers
hip
Ap
pro
ach
Strategy Identification
© Do Everything Differently 2015. Version 1.04
Gateway to Strategy
Colin Hanson-New
© Business Growth Unlimited. Version 1.0
© Business Growth Unlimited. Version 1.0
Colin Hanson-New PG.Dip BEng(Hons) MCIPS
• Over 40 years management experience
• Background in Industrial Engineering and Supply
Chain Management
• Associate Lecturer at University of Derby
5
© Business Growth Unlimited. Version 1.0
What is Strategy?
6
Stra.e.gy
(stat’ Ə - jē) n.
1. Plan of action
designed to achieve a
particular goal.
© Business Growth Unlimited. Version 1.07
Johnson and Scholes (Exploring Corporate Strategy)
"Strategy is the direction and scope of an
organisation over the long-term: which
achieves advantage for the organisation
through its configuration of resources
within a challenging environment, to meet
the needs of markets and to fulfil
stakeholder expectations".
What is Strategy?
© Do Everything Differently 2015. Version 1.08
Business Strategy Questions
Who are we?
• Mission
• Values
• Beliefs
Where do we want to go?
• Strategic Goals
• Strategic Priority
How will we know when we have
arrived?
• Performance Objectives
• Measures and Targets
How do we plan to get there?
• Initiatives
• Action Steps
Where are we now?
• Performance Data
• Financial Data
• Stakeholder Input
• SWOT Analysis
© Business Growth Unlimited. Version 1.0
What can we offer?
• Our Knowledge
• Our Experience
• Practical Support
• Coaching and Mentoring.
• Promote Thinking
• And finally:
• Your Trusted Partner
9
© Business Growth Unlimited. Version 1.0
How do we do this?
• Workshops and Seminars
• Tailored In-House Courses
• Specific Consultancy support
• On-going Business Support
10
© Business Growth Unlimited. Version 1.0
Who is this Programme for?
Strong systems need to be in place to create a sustainable
business strategy that will achieve strategic goals for your
business.
Gateway to Strategy – has been specifically created for
MDs, CEOs and directors who recognise a need within their
business for a change in their approach to their business
strategy.
11
© Business Growth Unlimited. Version 1.0
5 Top Tips in Strategy Development
13
1. Have a business strategy.
© Business Growth Unlimited. Version 1.0
5 Top Tips in Strategy Development
14
2. Be a leader not a follower
© Business Growth Unlimited. Version 1.0
5 Top Tips in Strategy Development
15
3. Don't overestimate your business strengths.
© Business Growth Unlimited. Version 1.0
5 Top Tips in Strategy Development
16
4. Communicate your strategy.
© Business Growth Unlimited. Version 1.0
5 Top Tips in Strategy Development
17
5. Identify your stakeholders.
© Business Growth Unlimited. Version 1.0
Case Study
19
Here’s what they had to say about Gateway to Strategy:
“The support we have had has been invaluable. We would have pushed ahead with the plans to grow, but it would have taken us much longer. The support provided by Colin Hanson-New means we can accelerate that which is good for us and the local economy.”
Scott McEwan, Nuneaton Roof Truss Ltd
Benefits Gained:
• Larger premises
• 12 additional employees
• £84,000 in grant support
© Do Everything Differently 2015. Version 1.020
Gateway to Leadership & Management
Phil Rigby
© Business Growth Unlimited. Version 1.0
© Business Growth Unlimited. Version 1.0
About Me
• 27 years in senior Sales, Marketing and Commercial
roles
• Mixture of corporate and SME experience
• Xerox management development assessor
• Lyreco European Centre of Competence for training and
development
© Business Growth Unlimited. Version 1.0
Brief overview of the Leadership &
Management Offering
Institute of leadership and management accreditation
• Previously level 7 CEO targeted
• Refocused at level 5 for mid/senior managers
• 3 key course stages
© Business Growth Unlimited. Version 1.0
4 Leadership Workshops
High energy/high impact with like minded
delegates
1. The role of leaders and managers
2. Motivating people to perform and change
3. Getting the best out of people: coaching and
empowerment
4. Becoming a winning leader and manager
© Business Growth Unlimited. Version 1.0
121 Executive coaching
• Experience leadership management
professionals delivering
• 7 hours dedicated personal coaching
• Focused on leadership capability and
performance
© Business Growth Unlimited. Version 1.0
DISC Profiling
• Professional Psychometric profiling
• Structured individual Development Plan
© Business Growth Unlimited. Version 1.0
A variety of Learning approaches
Tailored to a variety of Learning approaches
1. Visual – Reading and Watching
2. Auditory - Spoken Word
3. Kinaesthetic – Hands on experiment
Which are you?
© Business Growth Unlimited. Version 1.0
Why?
Why become a Winning Leader?
It’s lonely at the top! There are things as a Leader that
you can only share with other Leaders – friends, family &
colleagues can find it hard to relate to the challenges
you face.
Peers provide a sounding board with insight &
understanding of your situation- they have been there &
worn the T shirt
© Business Growth Unlimited. Version 1.0
Dispelling some myths
Winning Leaders do not have to be big charismatic
characters
© Business Growth Unlimited. Version 1.0
Why is this different to anything else on
the market?• High impact workshops
• Real insights into own styles and habits
• ‘Cathartic’
• Lots of practical advice/tools/insights
• Dedicated personal 1:1 development plan
• Externally Recognised Accreditation
© Business Growth Unlimited. Version 1.0
Top 5 tips
• To keep employees motivated and engaged and
not spend a fortune on over-exaggerated
showmanship, then all you really need to do is
THINK LIKE A LEADER
• Cultural change starts with leadership.
• Build trust within the team.
• Never ignore a problem in the ranks.
• Stick to your values.
• Dare to care.
© Do Everything Differently 2015. Version 1.033
Gateway to Marketing
Martin Parry
© Business Growth Unlimited. Version 1.0
© Business Growth Unlimited. Version 1.0
About me..
35
23 years running businesses
BA Hons / MA
Corporate Career with AT&T and ntl:
10 years coaching: consulting; mentoring
GrowthAccelerator and Great 200 Leaders Coach
© Business Growth Unlimited. Version 1.037
• Well established
• Family-owned
• Good customer base
• Desire to generate more sales
© Business Growth Unlimited. Version 1.0
The strategy
38
Market
Customers
Product
Competitors Strategy
Increase sales by 10%
In one year by focussing
on existing customers and
specifiers.
© Business Growth Unlimited. Version 1.0
Marketing plan
39
1. Account management
2. Email programme
3. New website
4. Re-design collateral
5. Social media
© Business Growth Unlimited. Version 1.0
How did we do?
New Website is under construction
40
Increased product range
Turnover increased by 15% in year 1
© Business Growth Unlimited. Version 1.0
Workshops and Seminars
41
• Digital marketing
• Email marketing
• Customer communications
• Pricing strategy
• Market planning and analysis
• Building your sales funnel
• Value proposition
© Business Growth Unlimited. Version 1.0
• Well established. Family owned.
• Strong customer base
• Quality product
• Route to market – word of mouth
• Double sales over next 5 years
42
© Business Growth Unlimited. Version 1.043
Deliver 100% in revenue
over by improving existing
customer comms and
develop new clients by
becoming the experts
In their field
1. Get closer to the customer
2. Email comms strategy
3. PR & Exhibitions
4. Case studies / Articles
5. Social media campaign
Building the plan
Strategy
© Business Growth Unlimited. Version 1.0
How did we do?
This is a new client and early days. But the new
plan has already delivered a £200,000 order.
44
© Business Growth Unlimited. Version 1.0
How to be successful
1. Plan, Think, Research
2. Understand your market – and your customers
3. Your competitors can help!
4. Get agreement from your colleagues
5. Be SMART
45
© Business Growth Unlimited. Version 1.0
BGU Is the difference
46
• Practical marketing support
• Experienced coaches
• Links to other Gateways
• BGU background
• Direct link to government funding
© Do Everything Differently 2015. Version 1.048
© Business Growth Unlimited. Version 1.0
Gateway to New Product Development
Roy Pulley
© Business Growth Unlimited. Version 1.0
Career Summary
• Engineer
• Designer
• Manufacturer
• Business Owner
• Business Advisor
• Business Coach 40 years 30 years
49
New Product
Development
Business
Strategy
© Business Growth Unlimited. Version 1.0
New Product Development
– journeys that are full of risk!!
50
© Business Growth Unlimited. Version 1.0
New Product Development
53
Less than 2% of bright ideas get to market !
© Business Growth Unlimited. Version 1.0
New Product Development
54
How can we improve the chances of success?
© Business Growth Unlimited. Version 1.0
Stage – Gate New Product Development
• Best practice
• Manages resources
• Mitigates risk
• Improves investment decision making
55
Discovery
Idea
Screen
Scoping Gate
1
Business Case
& Plan Gate
2Development
Gate
3
Testing &
Validation
Gate
4
Launch
© Business Growth Unlimited. Version 1.0
New Product Development
Gateway – the journey
56
Product
Compliance
Routes
to market
Value Proposition
Development
Return on
Investment
Intellectual Property
Project
Management
Access to Finance
Voice of Customer
Design for
Manufacture
Business
Planning
© Business Growth Unlimited. Version 1.0
The Gateway Process Map
57
A structuresCoaching to a structured rigorous process
NEW PRODUCT DEVELOPMENT JOURNEY
G6
Stage 0
EnquiryStage 1
Discovery
Stage 2
Building the
Business Case
Stage 3
Design and Development
Project
Selection
Business
Feasibility
Go to
Development
Go to
Validation
Investment
Approval
Pre-Launch
Review
Post-Launch
Review
G0 G1 G2 G3 G4 G5
Stage 4
Testing and Validation
Stage 5
Business Ramp-Up
Stage 6
Launch and Review
Risk Mitigation
© Business Growth Unlimited. Version 1.0
Stage 6
Launch
and
Review
Stage 5
Business
Ramp –
Up
Stage 4
Test and
Validate
Stage 3
Design
and
Develop
Stage 2
Build a
Business
Case
Stage 1
Discovery
Concurrent Workstreams
• Critical work-streams of activity
• Based on Concurrent Engineering principles
• Defined tasks and deliverables for each stage58
Market
Product
Manufacture
Business
Financial / Investment
Idea Product
to
Market
© Business Growth Unlimited. Version 1.0
What is a process?
A process is a series of time-
based and interrelated tasks
with a starting point and a
finishing point.
If we can’t measure it,
we can’t manage it!
59
© Business Growth Unlimited. Version 1.0
New Product Development Diagnostic
60
Multiple sets of questions at each Gate review covering the
critical success factors in the five work-streams
Task not started or not understood
Task actioned and being implemented
Task completed
© Do Everything Differently 2015. Version 1.0
NPD Diagnostic - Gate 1 (Go to next stage - Business Case)
61
Market
Product
ManufacturingBusiness
Finance
Gate 1 Gate 2 Gate 3 Gate 4 Gate 5
© Do Everything Differently 2015. Version 1.0
NPD Diagnostic - Gate 2 (Go to next stage - Development)
62
Market
Product
ManufacturingBusiness
Finance
Gate 1 Gate 2 Gate 3 Gate 4 Gate 5
© Do Everything Differently 2015. Version 1.0
NPD Diagnostic - Gate 3(Go to next stage – Testing and Validation)
63
Market
Product
ManufacturingBusiness
Finance
Gate 1 Gate 2 Gate 3 Gate 4 Gate 5
© Do Everything Differently 2015. Version 1.0
NPD Diagnostic - Gate 4 (Go to next stage – Volume Ramp Up)
64
Market
Product
ManufacturingBusiness
Finance
Gate 1 Gate 2 Gate 3 Gate 4 Gate 5
© Do Everything Differently 2015. Version 1.0
NPD Diagnostic - Gate 5(Go to next stage - Launch)
65
Market
Product
ManufacturingBusiness
Finance
Gate 1 Gate 2 Gate 3 Gate 4 Gate 5
© Business Growth Unlimited. Version 1.066
Commercial Benefit
Ris
k R
ed
ucti
on
Like
liho
od
of
succ
ess
G5
G2
G4
G3
G1
Return on Investment (ROI) vs Risk
© Business Growth Unlimited. Version 1.0
Meet the Panel
67
1. Mentor
2. Design & Technology expert
3. Marketing nous
4. Business guru
5. Manufacturing Advisor
6. Finance specialist
© Business Growth Unlimited. Version 1.0
Unique Business Support Offering
• Coaching to a structured process
• Gives direction and helps in making better decisions
• Access to panel of industry experts
• Access to knowledge base and manufacturing supply chains
• Provides technical due diligence to investors68
© Business Growth Unlimited. Version 1.0
Case Studies
Tails Cocktails- An entrepreneur spotting a gap in the market for off-trade cocktail
products
- Vision to become a global drinks brand
- Launched in Selfridges, now in four premium retail stores
- Contract with third largest global aircraft catering services
- Served in the largest private jet hire business
- Equity deal with Bols brand owners and distillers in Holland
- US manufacturing, sales & distribution licensing agreement
- On-trade opportunities being developed
He started off very definitely not knowing what he needed to know! 70
© Business Growth Unlimited. Version 1.0
Five Top Tips for NPD
• Fully understand customer requirements, how to
reach them and deliver value
• Create a clear meaningful USP
• Develop to a process – ‘learn fast, fail fast’
• Listen to the ‘Voice of Customer’ (VoC)
• Continually evaluate the ROI and assess Risk
71
© Do Everything Differently 2015. Version 1.072
© Business Growth Unlimited. Version 1.0
Gateway to Quality and Compliance
Mike Paxton
© Business Growth Unlimited. Version 1.0
Mike Paxton - Quality and Compliance Specialist
I have Worked for a range of companies, both large and small,
including Central government in a technical capacity.
Developing systems for:
• Commercial companies covering,
• Hazardous products – Petrochemical, Gas,
• Military products - Land, Sea and Air
• Medical products – Heart monitoring devices,
• Instrumentation – panel and portable,
• Telecommunication – hand to systems and services sector.
© Business Growth Unlimited. Version 1.0
History
DEF 05/21AQAP 1
BS 57501979
ISO9000/
EN29000
1987
ISO9000
1994
ISO9000
2000
ISO9000
2008
ISO9000
2015
© Business Growth Unlimited. Version 1.0
Economic Value to UK
Application of Standards
• £2.5 billion Annual Contribution*
• 13% Growth in Productivity*
• Enabling Innovation*
• Facilitating Technology Transfer*
* ISO Report
© Business Growth Unlimited. Version 1.0
Benefits
• Cost savings
• Enhanced customer satisfaction
• Access to new markets
• Increased market share
• Environmental benefits
© Business Growth Unlimited. Version 1.0
Penalties
• UK fines to increase fourfold by value
• CE marking penalties
o £5000 per infringement and/or three months in prison
• Business closure – Unable to trade
© Business Growth Unlimited. Version 1.0
Overview of changes to
requirements • Quality manual
• Documented information
• Management representative
• Product and service
• Preventative action
• Risk based thinking
• Context of the organisation considered in developing
QMS
© Business Growth Unlimited. Version 1.0
Quality Management Principles
Current
1. Customer Focus
2. Leadership
3. Involvement of People
4. Process Approach
5. Systems Thinking
6. Continuous Improvement
7. Fact-based Decision-Making
8. Mutual Beneficial Supply Relationship
Future
1. Customer Focus
2. Leadership
3. Engagement of people
4. Process Approach
5. Improvement
6. Evidence-Based Decision-
Making
7. Relationship Management
© Business Growth Unlimited. Version 1.0
Present – Future structure
ISO 9001:2008
• 1 Scope
• 2 Normative references
• 3 Terms and definitions
• 4 Quality management system
• 5 Management responsibility
• 6 Resource management
• 7 Product realization
• 8 Measurement analysis and
improvement
ISO 9001:2015
• 1 Scope
• 2 Normative references
• 3 Terms and definitions
• 4 Context of the organization
• 5 Leadership
• 6 Planning of the QMS
• 7 Support
• 8 Operation
• 9 Performance evaluation
• 10 Improvement
© Business Growth Unlimited. Version 1.0
System Implementation Process
Identify Design Optimise Verify
© Business Growth Unlimited. Version 1.0
Case study - Mifflin Construction Ltd
Market Sectors
• Industrial and Commercial
• Retail
• Student Accommodation
• Leisure Facilities
• Education
• Manufacturing & Warehousing
© Business Growth Unlimited. Version 1.0
Case study - Mifflin Construction Ltd
Mifflin Construction Ltd
• Employs 35 people
• Design team
• Installation teams
• Produces structural steel components
• Fully automated machinery for drilling and cutting
• On-Site Paint Shop
© Business Growth Unlimited. Version 1.0
Goods
Inward
Automated Drilling
and Cutting
machine
Case study - Mifflin Construction Ltd
© Business Growth Unlimited. Version 1.0
Implementation, through to finished building
Case study - Mifflin Construction Ltd
© Business Growth Unlimited. Version 1.0
Benefits
• Legally trade
• Cost savings
• Access to new markets
• Environmental benefits
© Business Growth Unlimited. Version 1.0
Top Tips
• Review your requirements against markets
• Prepare an implementation plan and timeline
• Project Kick-off Meeting
• Design and document the quality management system
• Run the system with a trial order to check for compliance
© Do Everything Differently 2015. Version 1.092
© Business Growth Unlimited. Version 1.0
Gateway to Lean Manufacturing
Richard Wild Jones
© Business Growth Unlimited. Version 1.0
Introduction
Richard Wild-Jones
• Time served
• Degree in Mech Eng.
• 35 years in Eng or Manufacturing.
• 11 years full time as a consultant.
93
© Business Growth Unlimited. Version 1.0
Gateway to Lean Manufacturing
94
The opportunity for improvement is immense and never
ending…
Our focus;
• Sharing knowledge to develop your capability.
• Provide an anchor point for practical support,
coaching and mentoring.
• Promote Scientific Thinking.
• Your Trusted Partner
OfficeHealth CareServiceBusiness
© Business Growth Unlimited. Version 1.0
Gateway to Lean Manufacturing
A starting point?
• A Core Skills Program, designed to:
“steadily upskill delegates with a practical working
knowledge of Lean”.
• Tailored In-house program.
• Site diagnostic leading to……
95
© Business Growth Unlimited. Version 1.0
Core Skills program - structure
1. Lean Awareness
2. Workplace Organisation
3. Process Mapping
4. Lean Line Design
5. Workplace Management
6. Fast Changeover
7. Total Productive Maintenance
8. Problem Solving
9. Planning & Scheduling
10.Value Stream Identification
11.Value Stream Mapping
12.Change Management
96
• One day a week.
• Runs over 10 weeks.
• 12 modules.
• Remote and on-site post
course support.
© Business Growth Unlimited. Version 1.0
Work!
97
Waste
• Waiting
• Excess inventory
• Breakdowns
• Over-Production
• Rework and scrap
Action
• Eliminate
Added Value
•Welding
•Moulding
•Assembly
•Painting
Action
•Improve efficiency
Non-added Value
•Change over
•Inspection
•Material handling
•Maintenance
•Scheduling
Action
•Reorganise and reduce
But Necessary!
Waste
Non Added Value
Added Value
© Business Growth Unlimited. Version 1.0
How Much Opportunity?
Typically less than 5% of
activity is value adding.
However, often we pile
resources into improvement of
the 5% and ignore the 95%
opportunity
© Business Growth Unlimited. Version 1.0
Waste!
99
Transport
Inventory
Motion
Waiting
Over-Production
Over-Processing
Defects and re-work
Your unused contribution
© Business Growth Unlimited. Version 1.0
• Culture shift
• Awareness
• Metrics
• OwnershipWorld Class Manufacturing
Performance
Identify all forms of
waste and eliminate
by initiating and
sustaining:
An objective of Lean
Waste
Non Added Value
Added Value
Non Added Value
Added Value
© Business Growth Unlimited. Version 1.0
Benefits
Reduced Lead Time.
Release Capacity.
Space saving.
Improved Quality, Costs and Delivery.
101
© Business Growth Unlimited. Version 1.0
Case Study – Hills Number Plates
1. Lots of arrears, High WIP, Big Batch Production, Low operational
visibility/control.
2. Value Stream Mapping
1. Collective and shared understanding of issues.
2. Collective agreement on the Principles to address the issues.
3. Co-creation of the plan to tackle the issues.
102
3. Benefits
1. 99 hours less Work In-Progress.
2. 100% order coverage on standard products.
3. Revenue generating capacity raised by £3.1m per annum, with no additional
resources.
4. Potential ROI from the VSM workshop = 885:1
© Business Growth Unlimited. Version 1.0
Why is the Gateway to Lean
Manufacturing unique?
1. We’re not theory trainers.
2. Highly interactive learning experience.
3. Our “delivery” is simple & straightforward.
4. Impact to the bottom line.
5. This is about Partnership.
103
© Business Growth Unlimited. Version 1.0
Top 5 Lean Manufacturing tips
1. Excellent communications.
2. Build a culture of respect
3. Process thinking
4. Standardise
5. Delegate
104
© Business Growth Unlimited. Version 1.0
1. Excellent Communications
• “If you don’t know what you’re buying, you get what you’re
given”
• Be clear about:
– What you want.
– How and When you want it.
– What you can interpret.
105
© Business Growth Unlimited. Version 1.0
2. Build a culture of respect
• Pro-actively engage.
• Feedback in a constructive manner.
• Consciously managing your communications.
– Peter Drucker 1909-2005 – “Seek to understand before
being understood”.
106
© Business Growth Unlimited. Version 1.0
3. Process thinking
• The significant proportion of problems (c.95%) are directly
attributable to process failure.
• Yet, the significant proportion of instances we look to
blame someone for a process failure.
107
© Business Growth Unlimited. Version 1.0
4. Standardise
• Standards are the reference.
• Without standardisation, there can be no improvement.
• Without consistent standards, we get variable Quality,
Costs and Delivery
108
© Business Growth Unlimited. Version 1.0
5. Delegate
• Minimise delays of communication.
• Empower your people to take “responsibility”, “ownership”
and “pride” in doing the whole job.
– They must be capable and have guiding principles.
• To avoid unnecessary noise.
109
© Business Growth Unlimited. Version 1.0
What we will do for you
1. Be more Effective.
2. Be more Efficient.
3. Develop internal Capability.
4. Take a step back.
5. Release the potential.
110
© Do Everything Differently 2015. Version 1.0111
© Business Growth Unlimited. Version 1.0
Gateway to Lean Supply Chain
Colin Hanson-New
© Business Growth Unlimited. Version 1.0113
What is Supply Chain Strategy?
Supply Chain Strategy defines the
connection and combination of
activities and functions throughout the
value chain, in order to fulfil the
business value proposal to customers
in a marketplace.
© Business Growth Unlimited. Version 1.0
The goals of Strategic SCM
Supply Chain
Strategy
Optimise End to End Supply Chain
Cost
Improve Visibility by Effective
Communication
Flexibility for Business Strategy
and Future Growth
Improve Customer Service
Levels
© Business Growth Unlimited. Version 1.0
Strategic considerationsINTERNAL CONDITIONS EXTERNAL CONDITIONS
What benefit is expected or desired from implementing the SCM concept?
Who will be the firm’s SCM partners?
Does the vision for SCM fit overall corporate strategy and culture?
What kind of integration is optimal?
What role does the firm want to play within the overall supply chain?
What kind of co-operative agreement will be established?
Is the firm ready for SCM, what needs to be done to increase its readiness – and is it
willing to change?
How will the collaborative change programme be managed?
How can SCM be implemented internally? How will performance be measured ?
© Business Growth Unlimited. Version 1.0
What can we offer?
• Our Knowledge
• Our Experience
• Practical Support
• Coaching and Mentoring.
• Promote Thinking
• And finally:
• Your Trusted Partner
118
© Business Growth Unlimited. Version 1.0
How do we do this?
• Workshops and Seminars
• Tailored In-House Courses
• Specific Consultancy support
• On-going Business Support
119
© Business Growth Unlimited. Version 1.0
Who is this Programme for?
Having a good understanding and control of your supply
chain will enable you to delivery substantial benefits for
your business.
Gateway to Strategy – Supply Chain Strategy has been
specifically created for MDs, CEOs and directors who
recognise a need within their business for a change in
their approach to their supply chain.
120
© Business Growth Unlimited. Version 1.0
5 Top Tips in Supply Chain Strategy
Development
1.Know your position in the supply chain.
© Business Growth Unlimited. Version 1.0
2. Understand the configuration of the supply
chain.
5 Top Tips in Supply Chain Strategy
Development
© Business Growth Unlimited. Version 1.0
3. Know your partners.
5 Top Tips in Supply Chain Strategy
Development
© Business Growth Unlimited. Version 1.0
4. Understand the ‘flow’.
5 Top Tips in Supply Chain Strategy
Development
© Business Growth Unlimited. Version 1.0
5. Contracts and Agreements.
5 Top Tips in Supply Chain Strategy
Development
© Business Growth Unlimited. Version 1.0
Case Study
127
Benefits Gained:
• Turnover - £175k to £450k
• 4 additional employees
• Offshore cost savings £170k
The challenge
A major quality issue with its Chinese factory partner in 2012, and subsequently
could not get its tools out of the factory. The Shirt Shuttle, a shirt case designed to
carry a shirt without creasing, was not developed, initially due to the high cost of
injection mould tooling in the UK.
By sourcing a UK manufacturer Patrona wanted to improve its design, manufacturing
quality, as well as improve lead times and availability.
© Business Growth Unlimited. Version 1.0
Summary
128
Maximise
Bottom Line
Impact
Dia
gno
stic G
ap
Ana
lysis
Sub
ject
Ma
tte
r E
xp
ert
ise
Pro
ce
ss O
ptim
isa
tio
n
Le
ga
cy C
oa
ch
ing
Pa
rtn
ers
hip
Ap
pro
ach
Strategy Identification
© Business Growth Unlimited. Version 1.0
Our Upcoming Events
Business Growth Unlimited and the Manufacturing Advisory Service
now part of the Business Growth Service, are hosting some FREE
workshops next week:
1.Strategy Supply Chain & Marketing – July 14th, MTC
2.Business Efficiency through Lean – July 16th, Birmingham City FC
3.Purchasing & Procurement – July 16th, GTG, Wolverhampton
We do have eligibility criteria for these events, and all attendees
must be sme manufacturers.
To find out more please visit
www.businessgrowthunlimited.com/events129
© Do Everything Differently 2015. Version 1.0
Thank You
www.businessgrowthunlimited.com
130