An introduction to the Care Act Learning and Development Programme

Staffordshire Managers Quality Network Forum

Olivia Redgrave, Area Officer, Skills for Care

The Care Act 20142014

Implementation of the Act will have significant implications for the adult social care workforce in England

Skills for Care commissioned to deliver:

− Workforce Capacity Planning Programme

− Learning and Development Programme

Other tools and products: CareBillReform@local.gov.uk

Workforce – capacity and capability

The Brief

• Key areas of the Care Act changes• For use by skilled local people who know their

workforce, organisation and its policies• To complement local expertise and good workforce

planning• These materials alone will not bring about the

culture change underlying the Care Act

Materials for all organisations, all roles and all levels

The overall structure

• Starting point• Anyone who needs to

navigate the whole suite• L&D planners• Self directed learners

The Guide

• Aimed to deliver a broad base of information

• Individuals with a strategic brief or a need to know about the Act but without need for detailed technical information

Brief or Overview Materials

• Detailed information referenced to the legislation

• Individuals with leadership, professional, or financial responsibilities for implementation

Technical Expertise

• Activities and materials to stimulate discussion and learning

• L&D Planners• Self-directed learners• Frontline workers

Learning and Reference Materials

Materials

• Not a single training course but a ‘pick and mix’ set of materials for use with a range of people.

• The materials cover the Act, the regulations and the guidance and focus on key changes introduced by the Act

• These are resources, rather than an ‘off the peg’ training pack:

• You can adapt, alter and amend them

• They can be customised for use by a range of organisations

• They can be used with a variety of people who may need to have a different set of skills for implementing the Act

What are the materials about and who are they for?

Coverage and content

Introduction and overview to the Act

Information and advice

First contact and identifying needs

Charging and financial assessment

Care and Support Planning

Transitions

Partnerships and integration

Types of materials under each topic

Topic: Information and Advice

Slides Workbook Handouts

PowerPoint slidesThe basis of the materials are sets of PowerPoint slides that come in three formats

1. For most areas there is a short, overview set of slides that summarise the topic area

PowerPoint slidesThe basis of the materials are sets of PowerPoint slides that come in three formats

2. For most areas there is a slide show version of the overview with embedded audio

PowerPoint slides

3. For all areas there are longer sets of slides that covers the topic area in greater detail, and include facilitators’ notes

The basis of the materials are sets of PowerPoint slides that come in three formats

Workbooks• Accompany the slides

offering a more detailed discussion and analysis of the statutory guidance

• Include exercises, suggested group discussions, points of reflection and scenarios that facilitators can use when designing a learning programme

• Can also be used by individuals who wish to learn more about a topic area

Links to resources

The workbooks give links to key resources, suggest (linked) handouts that could be used in a learning programme, and consider strategic implications

Other materials

• Glossary – the workbooks identify key words, related to each topic area, and a definition of those is given in the glossary

• Summary sheets – summarise the key ‘must dos’ for each topic area• Animated video – there is an animated video that gives a short

introduction to the Act as a whole• Fact sheets and handouts – handouts that cover more detail of

particular topic areas and/or that could be used in learning programmes• Video clips - people from different organisations talking about how they

think the Care Act may influence them, their organisations and the people they work with

In addition to the slides and workbooks there are other learning materials

Other materials

Care Act animation

Impact on Residential Care video

Information and Advice video

Using the materials

1. Pick and mix nature of the materials

2. Use for different audiences

3. Use by individuals or for training events

I am going to demonstrate 3 key aspects:

Use for different audiences

You could:

Deliver Introductory training based on the long version of the Introduction and Overview slides. The training event could involve group discussions and exercises taken from the Introduction and overview workbook

Facilitate access to the narrated versions of the slides for Information & Advice, First Contact & Identifying Needs and Care and Support Planning topics. Ask people to watch these and think about some of the reflective questions in the workbooks

Then run a series of ongoing themed workshops where people have the opportunity to discuss the case studies, problem solve and action plan

Example 1 A team of social workers or other front line workers

Example 2

You could:

Deliver a series of 2 hour sessions (one for each topic). The sessions could consist of a short presentation based on the overview slides followed by detailed discussions about the strategic implications using some of the questions in the workbooks to structure the discussion

Once all the topics had been covered you could hold an action planning workshop that supports strategic managers to consider the implications discussed at the previous sessions and helps them to think through the links and overlaps. You could finish this session by action planning next steps using the action planning template

Leaders and other strategic managers

Example 3

You could:

Use the narrated version of the Introduction and Overview slides at a provider forum

You could provide further information by compiling a pack of the summary sheets for each topic for providers to take away

You could make them aware of the materials that are available on the website. You could recommend that they work through the workbooks if they wish to develop a deeper understanding of any of the topics

Briefing provider organisations

How would you use them?

Thinking about the range of materials:

What do you need to do before deciding who to use the materials with?

Which roles in the workforce might you use which materials with and why?

Making use of the suite of materials