analyzing employees by john ostrowski behaviors training needs discipline
TRANSCRIPT
ANALYZING EMPLOYEESby
John Ostrowski
• Behaviors
• Training needs
• Discipline
WHERE YOU WANT THEM ALL
Behavior
Pro
du
ctio
nMeets Std.
Meets Std.
PROBLEM EMPLOYEES
Behavior
Pro
du
ctio
nMeets Std.
Meets Std.
WHAT’S YOUR PROBLEM?
Problem• Productivity• Bad behavior• Sick leave abuse• Wanted your job• Disloyal• Annoys other
departments
Where to start• What are standards?• What are standards?• What are standards?• Why didn’t they get it?• What’s real issue?• What drives them to do
this?
3 STEPS
Analyze the problem Meet with the problem employee
– Explain problem and expectations– Ask for their analysis of the problem– Ask for help in removing the problem– Explain consequences– End with vote of confidence
Repeat as necessary up to and including dismissal