and fitting necessity wigs - vtct...wigs 1. be able to identify client’s needs and wishes for...

Learner name:

Learner number:

Y/504/7005

VRQ

UV31337

Measuring and fitting necessity wigs

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy, Hospitality and Catering and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DfES and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

UV31337Measuring and fitting necessity wigs

The aim of this unit is to develop the knowledge, understanding and practical skills required to measure and fit necessity wigs.

You will develop your skill in recommending suitable wigs, be able to adjust wigs to ensure comfort and security, provide instructions for styling and aftercare and ensure that the client can fit and remove the wig successfully themselves.

You will learn about the consultation process and understand the sensitive issues surrounding the need for wearing a necessity wig and how to best support the client in choosing a suitable wig during an extremely stressful time.

UV31337_v8

GLH

Credit value

Level

Observation(s)

External paper(s)

24

3

3

4

0

© David Simon Pagett. Originally published in The Hair and Make-Up Artist’s Handbook by Beverley Braisdell and Jennifer Lenard (Hodder Education, 2011)

On completion of this unit you will:

Learning outcomes

Evidence requirements

UV31337

Evidence requirements

Measuring and fitting necessity wigs

1. Be able to identify client’s needs and wishes for measuring and fitting necessity wigs

2. Be able to measure and fit necessity wigs

3. Be able to provide your client with suitable aftercare advice for fitting necessity wigs

4. Understand how to consult and advise clients when fitting necessity wigs

1. Environment Evidence for this unit may be gathered within the workplace or realistic working environment (RWE).

2. Simulation Simulation is permitted in this unit.

3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least four occasions. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

3

You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.

4. Range All ranges must be practically demonstrated or other forms of evidence produced to show they have been covered.

5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by professional discussion and/or oral questioning. Other methods, such as projects, assignments and/or reflective accounts may also be used.

6. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

7. External paper There is no external paper requirement for this unit.

Achieving observation outcomes

Achieving range

Maximum service times

Achieving observations and range

UV31337

There are no maximum service times that apply to this unit.

Your assessor will observe your performance of practical tasks. The minimum number of competent observations required is indicated in the Evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through professional discussion and/or oral questioning. This evidence will be recorded by your assessor in written form or by other appropriate means.

Your assessor will sign off a learning outcome when all criteria have been competently achieved.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Where this is not possible other forms of evidence may be produced. All ranges must be covered.

Your assessor will document the portfolio reference once a range has been competently achieved.

4

Learning outcome 1

Observations

You can:

Observation 1 2 3 4Date achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

*May be assessed by supplementary evidence.

Be able to identify client’s needs and wishes for measuring and fitting necessity wigs

a. Create a setting in which clients feel comfortable

b. Use communication skills to identify clients problems

c. Use consultation techniques that will enable clients to express their concerns and expectations without embarrassment

d. Provide information on the various types of wigs available to the client

e. Identify clients hair colour prior to hair loss*f. Identify client’s requirements when

choosing a wig

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Learning outcome 2

You can:

Be able to measure and fit necessity wigs


a. Prepare yourself, the work area and client for the service

b. Measure the client’s head prior to fitting a wig

c. Apply adhesive for the wig used to ensure security*

d. Fit and adjust the wig on the client’s head

e. Confirm client satisfaction with the wig

UV313376



Portfolio reference

Assessor initials

Learner signature

©Phil Selby



Portfolio reference

Assessor initials

Learner signature

Learning outcome 3

You can:


Be able to provide your client with suitable aftercare advice for fitting necessity wigs

a. Assist clients to ensure they are able to fit and remove the wig themselves

b. Provide clients with aftercare advice on how to clean and condition the type of wig used

c. Explain to clients the limitations of styling and dressing the wig used

d. Provide clients with written instructions for the maintenance of the wig used

e. Provide a realistic forecast of the length of time the wig will maintain its appearance

f. Complete client records including reason for hair loss, head measurements, size, type and style of wig

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Range

*You must practically demonstrate that you have:

Used all types of necessity wigs Portfolio reference

Human hair

Synthetic fibre

Machine made

Lace wig

Combination wig (lace/machine)

Partial wig (piece/toupée)

Used a minimum of 4 products Portfolio reference

Spirit gum

Matte spirit gum

Gaf Quat

Medical adhesive

Toupée tape

Clips

It is strongly recommended that all range items are practically demonstrated. Where this is not possible, other forms of evidence may be produced to demonstrate competence.

UV313378

Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below*:

• Projects• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies• Professional discussion

Where applicable your assessor will integrate knowledge outcomes into practical observations through professional discussion and/or oral questioning.

When a criterion has been orally questioned and achieved, your assessor will record this evidence in written form or by other appropriate means. There is no need for you to produce additional evidence as this criterion has already been achieved.

Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work that meets knowledge criteria, then there is no requirement for you to be questioned again on the same topic.

*This is not an exhaustive list.

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Knowledge

Learning outcome 3

Be able to provide your client with suitable aftercare advice for fitting necessity wigs

You can: Portfolio reference

g. Describe the importance of recording all treatment details

Requirements highlighted in white are assessed in the external paper.

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Learning outcome 4

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Understand how to consult and advise clients when fitting necessity wigs

You can: Portfolio reference

a. Describe the importance of showing clients courtesy, empathy and sensitivity throughout their visit

b. Explain why it is important to consider the need for client privacy during their visit

c. Describe the structure and functions of the hair

d. Describe the growth cycle of hair

e. Describe the different types of hair loss, their causes and how to recognise them

f. Describe what is meant by ‘The Grief Process’

g. List the key features associated with loss and grief

h. Explain the emotional effects of hair loss on a client’s image

i. Describe how to support the client in prioritising their needs to enable them to make a decision on choosing a wig

j. Explain the importance of encouraging and allowing time for clients to ask questions and express concerns

k. Explain the adhesive methods that are available for attaching wigs and the benefits of each


Learning outcome 1: Be able to identify client’s needs and wishes for measuring and fitting necessity wigs

Unit content

This section provides guidance on the recommended knowledge and skills required to enable you to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the opportunity to cover all of the unit content.

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Create a setting in which clients feel comfortable: Present a professional image/expertise, instil confidence, private consulting area/cubical/screen, salon/hospital/home visit, natural daylight, accommodate family/friend, put client at ease. Create a sympathetic, warm, safe, relaxing atmosphere, unintimidating, non-judgemental, caring, discreet, rapport building, value and respect, reassurance, consideration, sincerity, courteous, listen intently.

Use communication skills to identify client’s problems: Questioning (open, closed, probing), appropriate use of technical/non-technical language, client expectations/needs (listen, paraphrase, analysis, clarification, advise, plan), advice (pre/aftercare), hair tests, touch, feel, look of hair/scalp, body language, positive attitude, posture, facial expressions, trust, support, visual aids, suitability of service, product and technique.

Use consultation techniques that will enable clients to express their concerns and expectations without embarrassment: Patience, allow sufficient time, repeat visits, encourage questions, use a variety of methods, assess needs/expectations, ensure suitability of service, product and technique.

Questioning – open, closed, probing.

Language – appropriate level for client, use of technical/non-technical language.

Client expectations – needs, wishes,

possibilities, avoid misunderstandings, be realistic, reasonable requests, clarify, advise, plan.

Client history – medical history, reason for hair loss, previous wigs used.

Advice – limitations, what will work, what will not.

Use visual aids – style book, magazines, variety of wig books, hair samples, match remaining hair.

FAQ questions:

Will I need to use a wig cap? – if you have own hair/sensitive skin, it will flatten hair to allow fitting of wig, barrier to wig, place the wig over cap.

Will my wig come off? – if properly adjusted and secured no, adjust until wig feels secure, used additional clips/tape.

Will it irritate my scalp? – there could be some discomfort due to perspiration from scalp, if sensitive keep scalp moisturised, do not wear wig for long periods of time, let scalp breath.

Should I choose human hair or synthetic wig? – cost, life span of wig, maintenance involved.

Will the wig look real? – if cut professionally then yes. Some inexpensive wigs have shiny false look to them, more expensive wigs will look realistic, human hair more realistic effect.

Can I put my hair up if I wear a wig? – yes, leave hairline down/soft effect, low in nape.

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Provide information on the various types of wigs available to the client:

Human hair, synthetic fibre (similar in design) – full wig, pieces, toupée, hand-knotted lace wigs, part lace part machine made, machine made, skin top, monofilament.

Human hair types used in wig making – Indian, Indonesian, Brazilian, Chinese, Malaysian, north European, Caucasian.

Synthetic fibre – wash and wear, heat resistant fibres, low heat electrical equipment, flammable.

Lace wig – most expensive to buy, realistic look, full head, partial, the foundation - net/wig lace/high definition lace/stretch lace, different thicknesses, trimmed, reinforced with galloon ribbon, double lace, flesh coloured, silk/synthetic, small bones/elastic to secure, hand knotted, very time consuming, single hair, double hair, triple hair (once, twice, thrice), can be repaired.

Lace front wigs – used around hair lines/ crowns/partings, machine wig with front cut away, re-fronted with wig lace, hand knotted to give realistic hair line.

Toupée – a hairpiece/partial wig, natural or synthetic, worn to cover partial baldness (male pattern baldness, receding hair lines).

NHS clients – prescribed two synthetic wigs per year (wash and a wear).

Identify client’s hair colour prior to hair loss: Client to bring photos before hair loss, match to any remaining hair/eyebrows, seek help from partner/family/friend.

Identify client’s requirements when choosing a wig: Financial restraints, cost, wig type, suit lifestyle, ability to dress wig,

sensitivity of scalp, comfort, maintenance, face shape, density of hair, straight, curl, length, style, career, wig security.

Learning outcome 1: Be able to identify client’s needs and wishes for measuring and fitting necessity wigs (continued)


Learning outcome 2: Be able to measure and fit necessity wigs

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Prepare yourself, the work area and client for the service:

Preparation of self – ready for work, clothes (salon requirements, hospital uniform, manufacturers’ uniform), clean/ironed clothes, non-restrictive, shoe requirements, hair (clean, healthy, manageable, off face), personal hygiene (clean body, teeth, workable length clean nails, deodorant, no overpowering perfume), minimal jewellery (avoid scratching skin), suitable make-up, positive attitude, ready to greet.

Preparation of client – remove outer clothing, remove jewellery (avoid damage to jewellery and skin), remove head scarf/wig, client relaxed/comfortable (posture, aids service), gown (protect clothes).

Preparation of work area – chair, trolley, work station, clean equipment, appropriate sterilisation (barbicide, autoclave, UV, sterilising spray), disinfection work area, safe professional presentation of tools/equipment, visual check on large/small equipment, check electrical equipment (portable appliance test), select height of chair.

Measure the client’s head prior to fitting a wig: Use variety of methods for accurate measurement.

Custom made wigs – any natural hair pin curl or wrap flat around the head, measure head (around, nape to forehead, ear to ear), make a Clingfilm pattern (layers of Clingfilm and transparent adhesive tape), draw on natural hairline, measurements transferred to block (wooden, cork-stuffed canvas), record measurements.

Manufactured wigs – adjustable Velcro, varying sizes, trial and error of various wigs/manufactured for correct fit.

Apply adhesive/toupée tape/clips for the wig used, to ensure security: Follow manufacturer’s instructions for product.

Patch test – any form of adhesive (spirit gum, matte spirit gum, Gaf Quat, medical adhesive).

Toupée tape – different manufacturers’ types, on roll, pre-cut.

Toupée clips – different sizes, different colour coated clips (match hair colour).

Fit and adjust the wig on the client’s head: Follow manufacturer’s instructions for wig.

Fitting – either pin curl hair, wrap hair or clipper off remaining hair.

Lace wig/lace fronted wig – trim away surplus wig lace around hairline, hair pins/toupée grips if client has remaining hair, skin-safe adhesives (spirit gum, medical adhesive, toupée tape) for bald skin, alterations using sewing or whipping techniques.

Manufactured wigs – use adjustable Velcro tapes.

Confirm client satisfaction with the wig: Evaluation form, follow-up consultation, repeat business, recommendation.

Signs of confirmation – smiling, nodding, verbal confirmation, body language.

Signs of confusion – frowning, shake of head, lack of speech.

©Phil Selby

Learning outcome 3: Be able to provide your client with suitable aftercare advice for fitting necessity wigs

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Assist clients to ensure they are able to fit and remove the wig themselves: Demonstration to client, client to practise with assistance, client to fit wig independently, hold front of wig on forehead, pull back of wig down over crown to nape, pull down above ears, demonstrate adhesive methods/use of clips, practice removal, demonstrate storage requirements.

Provide clients with aftercare advice on how to clean and condition the type of wig used: Avoid technical language, use manufacturer’s instructions/leaflets for wig, recommendation - clean after 12-15 wears (synthetic or real hair).

Synthetic wigs – cool water, synthetic wig shampoo, do not use regular shampoo, ensure saturation, soak, rinse in cool water, warm water may relax curls, gently remove excess water, pat dry, spray leave-in wig conditioner, leave overnight to dry, when completely dry, re-style wig, recommendation - wig pick/brush.

Human hair wigs – (as before) use lukewarm water, manufacturer’s prescribed wig shampoo and conditioner.

To clean adhesive/toupée tape – use alcohol/surgical spirit, fine brush, gently work product in, allow to dissolve, pat dry.

Explain to clients the limitations of styling and dressing the wig used: Use manufacturers’ instructions for product use on wigs/pieces/toupées, incorrect product use can make hair look matted/lank, avoid product build-up.

Human hair – cohesive setting produces curls/waves, pinching irons will produce waves, blow drying can create body/curl/smooth/straight.

Synthetic hair – has no styling options (wash and leave to dry).

Provide clients with written instructions for the maintenance of the wig used: Treatment plan, manufacturer’s instructions/relevant leaflets for products, restrictions on future hairdressing services, compatible/incompatible products, hair and scalp cleanliness, maintenance of wig, styling opportunities, correct use of electrical equipment, shelf-life of wig, repair opportunities, availability of follow-up appointments, telephone advice.

Provide a realistic forecast of the length of time the wig will maintain its appearance: Life expectancy of synthetic wig approximately nine months, lace wig 12 months upwards depending on care regime.

Complete client records including reason for hair loss, head measurements, size, type and style of wig: Under age 18 parental/guardian consent, date/time consultation, personal details, contact details, NHS purchase order number, head measurements, location Clingfilm cast, fitting history, reason for hair loss, wig type/size/style/colour, order date, repeat NHS prescriptions, repeat client orders, reference for change of service, advice history (by visit, phone), feedback on wig for future services.

The importance of recording all treatment details: Accurate record of consultation - discussions, agreements, treatment, prognosis, product/cost, support needs, future reference referral information, legal requirements.


Learning outcome 4: Understand how to consult and advise clients when fitting necessity wigs

UV3133716

Describe the importance of showing clients courtesy, empathy and sensitivity throughout their visit:

Operative to remain – professional, sympathetic, unintimidating, non-judgemental, caring, discreet, build a rapport, value and respect, reassurance, consideration, assessing needs and expectations, sincerity, courteous, listen intently.

Client feelings/behaviour – apprehension, fear, upset, concern, anger, shock, lack of self-esteem.

Concerns – lack of understanding, repetitive questioning, need for return visits.

Client needs – immediate action, see results, knowledge.

Explain why it is important to consider the need for client privacy during their visit: Safe, relaxing atmosphere, unintimidating, avoid embarrassment/discomfort, reduce exposure to public/grief.

Describe the structure and functions of the hair: Cuticle, cortex, medulla.

Cuticle – outer layer, layers of colourless cells, protective surface for hair.

Cortex – inner layer, dictates the colour/strength of hair, made of protein (keratin, amino acids), internal bonds (polypeptide chains, disulphide bonds, hydrogen bonds, salt links).

Medulla – runs through centre cortex, no known function.

Describe the growth cycle of hair: ACT (anagen, catagen, telogen), repeating cycle, varies from client to client (long, medium, short time period).

Anagen – active growth, growing period between 1.5-7 years.

Catagen – changing stage, 2 weeks.

Telogen – resting stage, 4 months.

Hair growth – 0.5 inch, 1.25cm, 12mm.

Describe the different types of hair loss, their causes and how to recognise them:

Cicatrical alopecia (scar tissue) – white/red scar, stitches marks, angry/inflamed.

Alopecia totalis (follicle stops producing hair) – complete hair loss, bald.

Male pattern baldness (follicle stops producing hair) – hair recedes at hairline or loss at crown.

Traction alopecia (excessive pulling of hair from follicle due to plaiting/brushing/curling/straightening, frequently African type hair) – hair loss from front hairline.

Alopecia areata (stress related, unknown cause) – round smooth bald patches.

Medical (cancer related drugs, head shaved due to surgery) – either complete hair loss or varying levels of hair loss.

Describe what is meant by ‘The Grief Process’:

Grief – intense, emotional, suffering caused by a significant loss.

Hair loss (men, women, children) – very distressing, emotional, lack of confidence, powerless, fear of unknown, process to be worked through.

Grieving process – natural, necessary, healthy condition, emotional safety valves,

©Phil Selby

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release the pressure (fear, sadness, crying, thinking about loss), normal expressions of grief.

List the key features associated with loss and grief: The seven stages of grief.

1. Shock and denial – disbelief, denial, shock, emotional protection from being overwhelmed, brief escape from reality.

2. Pain and guilt – suffering pain, not to be avoided (drugs, alcohol), guilt feelings, remorse, things did/did not do, feeling chaotic/scared.

3. Anger and bargaining – frustration, anger, may lash out, unwarranted blame, bottled up emotion, ‘why me?’, bargain way out of despair.

4. Depression, reflection, loneliness – sad reflection, realisation of the magnitude of loss, depression, self-isolation, reflection, memories, feelings of emptiness/despair.

5. Upward turn – adjust to life, life becomes calmer, organised, physical symptoms lessen, depression begins to lift.

6. Reconstruction and working through – your mind starts working again, seek realistic solutions, problem solving, reconstruct life.

7. Acceptance and hope – learn to accept, find a way forward, find joy in living again, ready to investigate the different types of necessity wigs/hair pieces/toupées.

Explain the emotional effects of hair loss on a client’s image: No confidence, feeling alone, they do not fit in, feeling outcast, poor self-esteem, reclusive, give up jobs/going out, avoid relationships, do

not participate in sport/leisure, extreme cases suicidal.

Describe how to support the client in prioritising their needs to enable them to make a decision on choosing a wig: Create client’s wish list jointly, variety of open, closed and probing questions. Style choice - look same as before hair loss, complete change of look, same colour, colour change, long, short, straight, curly, wash and wear, style themselves, avoid rushing them, look for support from family/friends, realistic expectations.

Explain the importance of encouraging and allowing time for clients to ask questions and express concerns: Successful service, stop misunderstandings, achieve client expectations, gain trust, express their needs/wishes, fully understand service available, have reasonable expectations, build their confidence, to enable them to voice opinions/questions (how the wig fits, the feel, abrasion on scalp, aftercare advice, maintenance, lifetime of wig), remove the fears, ensures correct choice of wig, avoid disappointment/embarrassment.

Explain the adhesive methods that are available for attaching wigs and benefits of each: Follow manufacturer’s instructions for product.

Spirit gum – short-term hold, good for lace wig hairlines, must use another form of attachment in addition to this, use alcohol based remover.

Matte spirit gum – as above but dries to matt finish, use alcohol-based remover.

Gaf Quat – thick glue-like material, firm hold, will not move, water soluble.

Learning outcome 4: Understand how to consult and advise clients when fitting necessity wigs (continued)


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Medical adhesive – works well on sensitive skin, water resistant, either apply directly to skin, or to plastic patches sewn into wig/hairpiece/toupée, alcohol-based remover.

Toupée tape – on roll, cut tape to fit, pre-cut to fit, applied to plastic patches sewn into wig (front/side/back), backing paper peeled off, wig placed in position, gently press down, secure fit, remove and reapply after every wear for maximum security.

Clips – can be sewn on to any wig type, front/side/back, wig/hairpiece/toupée, different sizes, small (very fine hair), medium (medium/thick hair), large (very thick hair). Colour coated - skin tone/blonde/brown/black, clear, suitable for sensitive skin.

Recommendation – small skin tone clips, closer fit, camouflage hair line/partings.

Non-coated silver clips – not recommended for sensitive skin, good for hard front wigs, back of wigs, thicker lace wig/hairpiece/toupée, not hairline/partings.

Learning outcome 4: Understand how to consult and advise clients when fitting necessity wigs (continued)

©Phil Selby

and fitting necessity wigs - vtct...wigs 1. be able to identify client’s needs and wishes for...

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