ANDY ONCALL® Established 1993

Flexible Lifestyle

Secure Future

ANDY ONCALL®

• The Right Advantages • The Right Service

• The Right Concept

The RIGHT call for you and

your future!

Not Handy? Call Andy!

Simple Operating

System

Have you been searto meet your goals that furnishes you also allows you to wfor your family, frithat is simple to opsupport network? could be just the b ANDY ONCALL® who are looking forrepairs. We locateto perform minor rmarkets. At the sathem know that thethey can turn for tthe skills and availaindependent contraBecause the franchrepair skills or cons ANDY ONCALL® to this industry. Tapproved, qualifiedyear warranty on aand increased secuabout hiring ANDYsubstantially bettesales and higher

A Franchise Opportunity

THE RIGHT CONCEPT

ching for just the right franchise opportunity and dreams of financial security? A franchise with a great return on your investment, but ork reasonable hours so that you have time ends and other interests? An opportunity erate but which comes with an unparalleled Then look no further. ANDY ONCALL® usiness for you.

is in the business of connecting craftsmen work with homeowners in need of minor home , qualify and supervise handymen or craftsmen epairs for the residential and commercial me time, we market to homeowners to let y finally have a reliable company to which

heir home repair needs. Then, we match up bility of the craftsmen, who function as ctors, with the needs of the customers. ise owner does not actually perform the work, truction experience is not necessary.

has introduced a new level of professionalism he homeowner receives the benefits of and monitored craftsmen, insurance, a one-ll work, the convenience of one-stop shopping rity. These benefits reassure our customers ONCALL® craftsmen and lead to r closing ratios on the jobs we bid, higher profits.

There is a huge and growing demand for the services ANDY ONCALL ® provides. Many market forces are fueling this growth, including the following:

• The overall aging of the population means many people are no longer able to do their own home repairs;

• The increase in the average work week and corresponding decrease in leisure time resultin people simply having no timeavailable to perform their own repairs;

• The increase in the number of dual income households has created more disposable income as well as less free time, so many homeowners are outsourcing any number of services, including minor home repairs;

• An increasing number of households are headed by women (either unmarried, divorced or widowed) who are less likely to have the skills or tools necessary to perform their own repairs; and

• In most markets, the home stock is aging, thus requiring more maintenance and remodeling.

All these factors contribute to a tremendous demand for reliable, professional home maintenance and repairs. ANDY ONCALL® was specifically developed to fill this market niche.

The ANDY ONCALL® francover opening a business on including:

1. Strong and Growingthere is a strong andprojected to experie

2. Low Initial Investminvestment as low asopening many franch

3. High Potential Retua low initial investmeliving. With the AND

profitable. 4. Low Operating Expe

supplies and little ovcompared to those e

5. Little Direct Compecompetition. The cofragmented and unabfor expertise and cu

6. Simplicity: Because franchise is an easy

7. Less Job Stress: Wattitude, you can dreBecause of the simpstress involved. Furprovides a varied wo

8. Franchise Network would need access to hindependent small busiinsurances through thbenefits also offers a

9. An Experienced Parcombined over fortyworks, and, just as im

10. A Committed Franchus. We will do every

THE RIGHT ADVANTAGES

hise program offers you a number of distinct advantages your own, as well as over many other available franchises

Demand: Due to a number of significant market trends, growing demand for handyman services. This demand is nce strong future growth. ent: An ANDY ONCALL® franchise can be opened for an $39,650. This figure is a fraction of the cost for ised operations. rn on Investment: Unfortunately, many franchises with nt do not offer you the opportunity to make a decent Y ONCALL® system, your business can be quite

nses: With one additional staff member, low rent, few erhead required, your on-going expenses are quite small ncountered with many other businesses. tition: ANDY ONCALL® has remarkably little direct mpetitors who do exist tend to be unprofessional, le to compete directly with the ANDY ONCALL® image

stomer service. of our proven system of operation, an ANDY ONCALL® business to manage. hile you must maintain an organized and professional ss in casual attire and work in a relaxed atmosphere.

licity of the ANDY ONCALL® system, there is not much ther, because each project is different, ANDY ONCALL® rkday. Benefits: ANDY ONCALL® recognized that new franchisees ealth care and general liability insurance after becoming an ness owner. Optional programs are available providing these ird party companies. The payroll service offering the health 401(k) retirement plan. tner: The ANDY ONCALL® management team has years of experience in this industry. We know what portantly, we know what does not work. isor: As a mature Franchisor, your success matters to

thing in our power to help your business flourish.

In addition to a solid conceptFranchise Owners with a comONCALL® offers the following Exclusive Territories: You wANDY ONCALL® franchise, frcompany-owned offices. Site Selection & Lease Negoselection and lease negotiatioreasonably priced office spac Design & Construction: AND

efficient workflow. Usually, v Marketing Campaigns: We hyour business, gain an immedi cost.

Human Resources: The AND

employee. We will teach you Representative. Equipment & Supply Packageneeded to operate an ANDY O

for your investment. Advertising, Promotions & Pucampaigns to help you promotteach you how to build your b

THE RIGHT SERVICE PACKAGE

and proven operating system, a Franchisor should provide its plete menu of start-up and on-going support services. ANDY

assistance to help make your business more successful:

ill be granted an exclusive territory in which to operate your ee from competition from other ANDY ONCALL® franchises or

tiation: ANDY ONCALL® will provide you with complete site n guidelines in order to help you identify and secure a e that will meet your needs.

Y ONCALL® will show you how to design your office for the most ery little – if any – construction is needed.

ave developed marketing campaigns which will help you launch ate market presence and generate customers, all at a reasonable

Y ONCALL® concept requires you to hire only one initial how to recruit, hire, train and motivate the Customer Service

: While only a limited amount of equipment and supplies are NCALL® franchise, we will show you how to get the best value

blic Relations: We have created a number of marketing e your ANDY ONCALL® franchise. We know what works and can usiness cost-effectively.

ations, SetUp and Customer Service Manuals: The ANDY

LL® Operations, SetUp and Customer Service Manuals are rehensive, yet easy-to-use reference guides, covering in l every aspect of opening and managing your business.

-Up Training: First, the franchise owner(s) will train for ten days at the ANDY ONCALL® Home Office in anooga, Tennessee. Then, we will come to your location for five days to help you after the business opens.

OperONCA

compdetai Startup toChattup to

INITIAL INVESTMENT CHART

Low Range High Range Initial Franchise Fee* $16,500 $23,500 Business Start Up Costs $11,150 $17,050 Additional Funds $12,000 $15,000 TOTAL $39,650 $55,550 On-Going Service Fees: 5% *Balance of Franchise Fee Financed: 50%

QUESTIONS & ANSWERS

Q. What exactly is ANDY ONCALL®? A. An easy to operate franchise opportunity in the home repair industry. ANDY ONCALL®

franchises serve two types of customers: (1) the craftsmen who need our assistance in obtaining work and in managing the business side of performing minor home repairs; and (2) the homeowners who need our assistance in locating a professional, reliable source for getting their minor home repairs completed. ANDY ONCALL® is a customer service organization in the truest sense of the word. We are here to help the craftsmen make money and meet their individual goals, as well as help our customers fulfill their minor repair needs.

Q. What sets ANDY ONCALL® apart from the traditional handyman? A. ANDY ONCALL® has introduced a new level of professionalism to this industry. In the

days of increasing concerns about security, many homeowners are leery of allowing a stranger into their homes. Knowing they are working with a professional organization relieves the customers’ anxiety. We also offer the homeowner the advantages of approved, qualified and monitored craftsmen, insurance, a one-year warranty and an organization that stands behind its work. Further, through our pool of craftsmen, we offer one-stop shopping for a variety of home repair needs. All these benefits make ANDY ONCALL® the perfect choice for homeowners.

Q. When you say “reasonable” working hours, what do you mean? A. This business is structured so that the Franchise Owner and one employee work in the

office five days per week. If properly scheduled, these people each work an eight-hour day. We also accept telephone calls by mobile phone after normal office hours and designated Saturday mornings for estimates and obtaining job materials.

Q. What strengths will I need to be successful in this business? A. We are looking for people with the following attributes:

Self-motivation; Excellent communication skills; Good organizational skills; Ability to follow-up and follow-through; Listening skills; A person who enjoys helping others; Common sense and judgment; and Flexibility.

In addition, basic computer skills or a willingness to learn computer skills.

Q. What is the ANDY ONCALL® training program? A. Our thorough training program covers all aspects of starting and operating a successful

ANDY ONCALL® franchise. This comprehensive, three-step program includes up to ten days of training at our Home Office in Chattanooga, Tennessee. This training program includes classroom instruction and on-the-job training. This session will cover every aspect of the business, including sales, marketing, operations, craftsmen relations, personnel, bookkeeping, customer relations and administration. Next, we come to your office for up to five more days of training and assistance. This second phase concentrates on recruiting craftsmen, marketing to the public and customer service. Third, our on-going training will help keep you on top of the latest marketing strategies, procedures, training techniques and industry developments.

Q. Is there any charge for this training? A. The cost of this training is included in your initial franchise fee. You will be responsible

for paying for your travel, lodging and meals for any training conducted in Chattanooga. Q. What type of computer skills will I need? A. ANDY ONCALL® has developed our own proprietary software computer program to assist

you in maintaining customer records, craftsmen records, scheduling and reporting.. Only ANDY ONCALL® Franchise Owners have the use of this proprietary software program.

Q. What is the term of my franchise? A. The term is ten years with two ten-year options to renew.

Q. How quickly can I open? A. One of the beauties of our franchise program is that you can begin operations in as

few as eight weeks after signing the Franchise Agreement. This short start-up period means you can start generating income far more quickly than with most business opportunities.

Q. How much does it cost to open an ANDY ONCALL® franchise? A. The initial franchise fee range is from $33,000 to $47,000 based on territory

awarded. The Franchisor will finance up to fifty percent of the initial franchise fee for qualified individuals. Including fifty percent of the franchise fee plus $12,000 to $15,000 in working capital and $11,150 to $17,050 for business start up costs, we estimate it will cost from $39,650 to $55,550 to open an ANDY ONCALL® location. Please see the Initial Investment Chart in this package for a complete listing of the estimated expenses.

Q. Will I be charged any royalties or service fees? A. Yes. You will pay a five-percent royalty on your weekly net revenues. In part, this

royalty helps us cover the costs of providing on-going services.

PRELIMINARY APPLICATION (Please Type or Print) PERSONAL INFORMATION Date

Name: Date of Birth:

Residence Address:

City: State: Zip:

Home Phone: E-Mail: Marital Status:

Spouse’s Name: Number/ages of children:

EDUCATION

Institution: Level Completed? Date:

Degree: Other:

BUSINESS EXPERIENCE (Attach Resume)

Current Employer:

Business Address:

City: State: Zip:

Phone: Type of Business:

Length of Employment: Position:

FINANCIAL INFORMATION

Approximate Income $ Spouse’s Income $

Net Worth: $ Cash Available for Franchise:

Do you have a source of financing for this franchise? Yes □ No □ Source(s):

Do you presently: Own □ or Rent □ a House □ Condo □ or Apt. □? Equity in Home:

I understand that a more complete financial statement will be required prior to the sale of an ANDY ONCALL® franchise. GENERAL INFORMATION

Date you wish to open your franchise? What City/Area(s)?

Are you willing to relocate? □ Yes □ No If yes, to what area(s)?

General remarks and/or questions: (attach a separate sheet; if necessary)

I understand that your receipt of this data or any other information obligates neither ANDY ONCALL® Franchising, Inc. nor me and that this information is confidential.

By: Date

(Signature of Applicant)

THE “A

ANDY ONCALL® Franc

ANDY ONCALL®921 E. Ma

Chattanooga,877.263

www.AndyO

” TEAM hisees Annual Conference

Franchising, Inc. in Street TN 37408 .9662 nCall.com