ani voice communications system

ANI Voice Communications

Designed for your needsDesigned for your needs

Audio Conferencing

Message Delivery

TeamConnect

©© 2009 Applied Network Intelligence, Inc.2009 Applied Network Intelligence, Inc. www.aniwww.ani--inc.cominc.comPage 2

Objectives

• Increase the Effectiveness of Conference Calls

• Improve Telephone Communications

. . . and . . .

• Reduce the Total Cost of Conference Calls


Major Challenges

• One careless person can trash a conference

• At times, you don’t know who said what or who is on the call

• Certain conference calls have special requirements

• It takes too long to convey critical information

• Inexpensive conference minutes add up to huge bills


Solution:

• One careless person can trash a conferenceBut not if you can…

– Quickly identify the source of the disruption

– Mute the offensive caller

…or remove the caller


Solution:

• Sometimes, you don’t know who said what or who is on the callBut not if you can…– Always see who is in the conference– Always see who is talking– Easily label callers– Record the conference for future reference


Solution:

• Certain conference calls have special requirementsBut what if customizing individual conference calls is simple, including…

– Security options such as passwords and locking calls

– Entry options (announce callers, participant count, beeps, silence or music)

– Leaving ad-hoc messages for callers to hear

– Recording options


Solution:

• It takes too long to convey critical informationBut not if you can…

– Call everyone into a conference with a single mouse click or a single call

– Type or record a message and send it to everyone with a single mouse click or a single phone call

– Leave a message for everyone to check


Solution:

• Inexpensive conference minutes add up to huge billsBut not if…– There are no Conference use charges– Internal Calls are all FREE– Call costs can be passed to vendors, partners and customers …at your discretion

– Underlying platform uses cost efficient software [to be explained later]


“Let’s all talk tomorrow at 10.”“Uh-Oh! I need

to talk with the Experts NOW!!”

“Call my message line for an update anytime

you like.”

“I need to tell everyone there is a problem!”

Conversation

Message

UrgentNot Urgent

Communicating in many ways


“Let’s all talk tomorrow at 10.”

Voice Conference

• The Meet-Me conference is always there, whenever you need it.•Spontaneously reserve ports for an important meeting

• Use the Conference Monitor page to actively control your conference.

•Who is in the conference•Who is talking•Eliminate noise or music on hold by muting anyone or everyone.•Remove unwanted participants.

• Use the Options page to determine how the conference works.•Record the conference.•Set security options.•Announce everyone that joins or leaves.•Name the conference so callers know they are in the right place.•Record a message for all callers to hear as they join.•Control Music, Beeps, participant counts, etc., on a call by call basis.


Urgent TeamConnect

• Select who needs to be on the conference call.

• Click on “Call Team” or call into the TeamConnect number.

• Wait as your team is called and brought into your conference.

• Go to your Conference Monitor website to watch as the team members join the conference, and to control the conference.

“Uh-Oh! I need to talk with the Experts

NOW!!”


Urgent Message Delivery

•Two Options

•Type a message on your Message Delivery website, or

•Call in and record a message.

•Choose who should receive the message.

•Click “Send Message” or call in to send it.

•Monitor progress on your Message Delivery website

•See who received the message.

•See who was not reachable.

“I need to tell everyone there is a problem!”


Conference Message

•Use the Conference message as your personal voice announcement.

•Record a message anyone can call in to hear.

•It’s a private message? Just set a password for callers to dial before they can hear the message.

“Call my message line for an update anytime

you like.”


• Conference Calls– Quality audio bridging– Simple telephone access and control

• Team Communications– Single call to conference everyone– Message delivered to everyone

• Simple, intuitive GUI – Identify and isolate noisy lines– Manage multiple teams/messages– Secure through passwords and lock-out– Real time changes

• Reports– Per conference, per individual, per account or any

combination– Usage– Bill back

Summary


� ANI is a ten year old company with a successful track record of addressing business challenges through creative telecom solutions

� ANI uses a highly skilled core of telecom experts and developerswho understand the day-to-day needs of enterprise users

� ANI can help you get the most benefit from key industry trends, such as the work of the Open Source Community

� ANI provides any level of support desired – working directly as a member of the program team, working as a consultant, or partnering with another solution provider of your choice.

� More information can be found at www.ANI-Inc.com

Why ANI?


� Start with the powerful Asterisk Open Source PBX, the leading Open Source voice platform

� Identify creative solutions to meet real business challenges based on years of telecommunications experience

� Develop application software that will package the solution for easy implementation and use

ANI Development Model

Open SourceOpen SourcePlatformPlatform

SkilledSkilledDevelopmentDevelopment

TeamTeam

OngoingOngoingTelecomTelecom

ExperienceExperience


� [email protected]

� +1 845-226-6371

� http://www.ani-inc.com

� Applied Network Intelligence, Inc.PO Box 665Croton Falls, NY 10519

Contact ANI

Open SourceOpen SourcePlatformPlatform

SkilledSkilledDevelopmentDevelopment

TeamTeam

OngoingOngoingTelecomTelecom

ExperienceExperience

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