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1 expect the best www.vita.virginia.g ov Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar April 30, 2005 Transforming Information Technology in the Commonwealth

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Transforming Information Technology in the Commonwealth. Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar April 30, 2005. Today’s Topics. The VITA Story Stage 1 - Integration Challenges and Achievements Stage 2 - Transformation Priorities - PowerPoint PPT Presentation

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Page 1: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

1

expect the best

www.vita.virginia.gov

Anne HardwickAssociate Director; Voice, Data & Video Services

NASTD Eastern Region SeminarApril 30, 2005

Transforming Information Technology in the Commonwealth

Page 2: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 2expect the best

Today’s Topics

• The VITA Story

• Stage 1 - Integration– Challenges and Achievements

• Stage 2 - Transformation– Priorities– What “Done” looks like

Page 3: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 3expect the best

In a Nutshell….

Created IT “Utility”Formed a new organization in 4 months Defined organization, services, & culture

Consolidated Agency IT ResourcesTransitioned IT assets and support staff from 90 Executive Branch agencies in 18 months

Met All CommitmentsMet all deadlines, promises, and commitments with no disruption of services, without start-up funding

Launched TransformationInitiated efforts to truly transform service delivery in the Commonwealth by consolidating, standardizing, and leveraging a common infrastructure

Complete?

Page 4: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 4expect the best

IT Consolidation in Virginia

Orgs. Locations PCs Servers Employees

3 5 600 100

383

Baseline (July 1, 2003)

Page 5: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 5expect the best

IT Consolidation in Virginia

Orgs. Locations PCs Servers Employees

37

87 1,436 209

387

Small 1/1/2004

Page 6: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 6expect the best

IT Consolidation in Virginia

Orgs. Locations PCs Servers Employees

34

82836 109 5

Small 1/1/2004

59

548

16,532

1,086

616

Medium 7/1/2004

Page 7: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 7expect the best

IT Consolidation in Virginia

Orgs. Locations PCs Servers Employees

59

543

15,932

986

192

VITA Today (Including Baseline)

90 1,497 60,000 3,000 1,081

Page 8: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 8expect the best

Locations Supported by VITAAs of July 1, 2003

Page 9: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 9expect the best

Locations Supported by VITAAs of January 1, 2005

Page 10: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 10expect the best

What Worked and What Didn’t• What worked…

– Relentless pursuit of vision– Adaptation, not adoption– Leadership & sponsorship– Talented, dedicated staff– Collaboration and cooperation

• Lessons?– Do it sooner– Do it backwards– Say “no” more often– Integrate first, then transform– Be data driven

Page 11: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 11expect the best

What We Accomplished• Improved governance and oversight of IT

investments• Centralized procurement to leverage IT

investments• Achieved $16.7 million in cost savings and cost

avoidances in FY04• Provided value-add to citizens, customers, and

localities• Earned national recognition

– Best managed state, Government Performance Project– National 3rd place ranking, 2004 Digital States Survey– National 3rd place ranking, 2004 Best of the Web– Winner of two 2004 NASCIO Recognition Awards

Page 12: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 12expect the best

Transformation Priorities & Challenges• Private Sector Partnerships thru the “PPEA” (Public/Private

Educational Facilities & Infrastructure Act of 2002)

– Infrastructure and Enterprise Applications tracks• Two competitors in each track • Infrastructure Due Diligence (April)• Enterprise Applications Due Diligence (May)• Detailed proposals (June/July)• Review and potential comprehensive agreement (Nov 1)

• Enterprise architecture and standardization• Enterprise & investment thinking• Business development & marketing• Shared services & pricing model• Security

Page 13: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 13expect the best

What Does Transformation Mean?

• Better citizen service Common, shared infrastructure enables seamless, friendly, and responsive government service delivery to citizens and business (anytime/anywhere)

• Economic development opportunitiesPlans to locate “hot” data center back-up site in a rural, Virginia community, and expand broadband deployment

• Cost savings to localitiesLocal governments, K-12 schools, and public libraries have already saved $8 million by purchasing IT goods and services from state contracts

Page 14: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 14expect the best

GOVERNANCE: Respecting Data Sovereignty

FUNDING: Incentives for Collaboration

CONSOLIDATION: Build IT Once

COMMON NETWORK: Tying Multiple Enterprises Together at the Edges

BUSINESS PROCESSES

SECURITY/ IDENTITY

APPLICATIONS

PLATFORM

ARCHITECTURE

INFRASTRUCTURE

CO

MM

ON

TEC

HN

OLO

GY

Pu

blic S

afe

ty

Ed

ucati

on

Healt

h &

Hu

man

Res.

Ad

min

istr

ati

on

Tra

nsp

ort

ati

on

Natu

ral R

esou

rces

Com

merc

e &

Tra

de

Secretariats

COMMON INTERFACE,

INFORMATION &TRANSACTIONS

CITIZENS, TRADING PARTNERS &

PUBLIC ENTITIES

MU

LTI

EN

TER

PR

ISE -

VER

TIC

AL

NATIONAL

REGIONAL

STATE

LOCALITIES

HOUSEHOLD

Source: Center for Digital Government, 2004.

What Done Looks Like…

Fin

an

ce

Ag

ricu

ltu

re &

Fore

str

y

Page 15: Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar

www.vita.virginia.gov 15expect the best

For More Information on VITA

www.vita.virginia.gov

Anne HardwickAssociate Director

Voice, Data & Video Services804.371.5525

[email protected]