anne hardwick associate director; voice, data & video services nastd eastern region seminar
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Transforming Information Technology in the Commonwealth. Anne Hardwick Associate Director; Voice, Data & Video Services NASTD Eastern Region Seminar April 30, 2005. Today’s Topics. The VITA Story Stage 1 - Integration Challenges and Achievements Stage 2 - Transformation Priorities - PowerPoint PPT PresentationTRANSCRIPT
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www.vita.virginia.gov
Anne HardwickAssociate Director; Voice, Data & Video Services
NASTD Eastern Region SeminarApril 30, 2005
Transforming Information Technology in the Commonwealth
www.vita.virginia.gov 2expect the best
Today’s Topics
• The VITA Story
• Stage 1 - Integration– Challenges and Achievements
• Stage 2 - Transformation– Priorities– What “Done” looks like
www.vita.virginia.gov 3expect the best
In a Nutshell….
Created IT “Utility”Formed a new organization in 4 months Defined organization, services, & culture
Consolidated Agency IT ResourcesTransitioned IT assets and support staff from 90 Executive Branch agencies in 18 months
Met All CommitmentsMet all deadlines, promises, and commitments with no disruption of services, without start-up funding
Launched TransformationInitiated efforts to truly transform service delivery in the Commonwealth by consolidating, standardizing, and leveraging a common infrastructure
Complete?
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IT Consolidation in Virginia
Orgs. Locations PCs Servers Employees
3 5 600 100
383
Baseline (July 1, 2003)
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IT Consolidation in Virginia
Orgs. Locations PCs Servers Employees
37
87 1,436 209
387
Small 1/1/2004
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IT Consolidation in Virginia
Orgs. Locations PCs Servers Employees
34
82836 109 5
Small 1/1/2004
59
548
16,532
1,086
616
Medium 7/1/2004
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IT Consolidation in Virginia
Orgs. Locations PCs Servers Employees
59
543
15,932
986
192
VITA Today (Including Baseline)
90 1,497 60,000 3,000 1,081
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Locations Supported by VITAAs of July 1, 2003
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Locations Supported by VITAAs of January 1, 2005
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What Worked and What Didn’t• What worked…
– Relentless pursuit of vision– Adaptation, not adoption– Leadership & sponsorship– Talented, dedicated staff– Collaboration and cooperation
• Lessons?– Do it sooner– Do it backwards– Say “no” more often– Integrate first, then transform– Be data driven
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What We Accomplished• Improved governance and oversight of IT
investments• Centralized procurement to leverage IT
investments• Achieved $16.7 million in cost savings and cost
avoidances in FY04• Provided value-add to citizens, customers, and
localities• Earned national recognition
– Best managed state, Government Performance Project– National 3rd place ranking, 2004 Digital States Survey– National 3rd place ranking, 2004 Best of the Web– Winner of two 2004 NASCIO Recognition Awards
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Transformation Priorities & Challenges• Private Sector Partnerships thru the “PPEA” (Public/Private
Educational Facilities & Infrastructure Act of 2002)
– Infrastructure and Enterprise Applications tracks• Two competitors in each track • Infrastructure Due Diligence (April)• Enterprise Applications Due Diligence (May)• Detailed proposals (June/July)• Review and potential comprehensive agreement (Nov 1)
• Enterprise architecture and standardization• Enterprise & investment thinking• Business development & marketing• Shared services & pricing model• Security
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What Does Transformation Mean?
• Better citizen service Common, shared infrastructure enables seamless, friendly, and responsive government service delivery to citizens and business (anytime/anywhere)
• Economic development opportunitiesPlans to locate “hot” data center back-up site in a rural, Virginia community, and expand broadband deployment
• Cost savings to localitiesLocal governments, K-12 schools, and public libraries have already saved $8 million by purchasing IT goods and services from state contracts
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GOVERNANCE: Respecting Data Sovereignty
FUNDING: Incentives for Collaboration
CONSOLIDATION: Build IT Once
COMMON NETWORK: Tying Multiple Enterprises Together at the Edges
BUSINESS PROCESSES
SECURITY/ IDENTITY
APPLICATIONS
PLATFORM
ARCHITECTURE
INFRASTRUCTURE
CO
MM
ON
TEC
HN
OLO
GY
Pu
blic S
afe
ty
Ed
ucati
on
Healt
h &
Hu
man
Res.
Ad
min
istr
ati
on
Tra
nsp
ort
ati
on
Natu
ral R
esou
rces
Com
merc
e &
Tra
de
Secretariats
COMMON INTERFACE,
INFORMATION &TRANSACTIONS
CITIZENS, TRADING PARTNERS &
PUBLIC ENTITIES
MU
LTI
EN
TER
PR
ISE -
VER
TIC
AL
NATIONAL
REGIONAL
STATE
LOCALITIES
HOUSEHOLD
Source: Center for Digital Government, 2004.
What Done Looks Like…
Fin
an
ce
Ag
ricu
ltu
re &
Fore
str
y
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For More Information on VITA
www.vita.virginia.gov
Anne HardwickAssociate Director
Voice, Data & Video Services804.371.5525