anyone who maintains and uses customer, vendor, worker, contact, addresses… i need a system that...

23
Understanding the Global Address Book in Microsoft Dynamics ® AX 2012 Tom Patton Senior Program Manager Microsoft Corporation CSAX45

Upload: oscar-harrington

Post on 05-Jan-2016

213 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Understanding the Global Address Book in Microsoft Dynamics® AX 2012

Tom PattonSenior Program ManagerMicrosoft Corporation

CSAX45

Page 2: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Day in the Life of…

Anyone who maintains and uses customer, vendor, worker, contact, addresses… I need a system that supports our mixed business model of both business-to-

business (B2B) and business-to-consumer (B2C) I need to identify all of the relationships a person or organization has to

another, including our own

I need to create records faster with limited amount of data I have to keep address and contact information synchronized because of

redundant data I don’t want to re-enter existing address information when entering

transactions

System Implementer I need to get customers implemented faster I need a system that supports both B2B and B2C business models without

customization

System Administrator I need to secure employee private information I need to secure parties on different business policies I need to reduce the amount of redundant data

Page 3: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Master Data

Page 4: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Relationships

Subsidiary

Board Members

Employee

Employee Spouse

Customer

Customer and

Vendor

Vendor

Page 5: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Employees Can Be Customers and Vendors

Expense Reports

Page 6: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Contacts and Employment Changes

Page 7: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Contacts and Employment Changes

Page 8: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Components in Action Today

Location & Address

Public SectorServices SectorManufacturing Distribution Retail

Financials SCM Inventory Projects

CPM & GRC CRM HCM: HR & Payroll SRM

Horizontal Applications

Reference Data

Application Foundation

Master Data Application Primitives

Clients

Framework

Servers Tools

Technology Stack

Industry Sector Applications

Source Documents

Sales Order Management

Sourcing

Workforce Management

Sales & Service

Authorization

Party, Customer, Vendor, Worker

Page 9: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Demo 1–Party Roles, Addresses, and Transactions

Add addresse

s

Create customer

Create sales order

Page 10: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Repository of people and organizations and their relationships to each other whether they are internal or external to the enterprise.

Conceptual Model: Global Address BookPa

rty

Organization

Part

y R

ole

s

Person

Customer

Prospect Competitor

Worker Applicant

Vendor

User Contact

Loca

tion

Location

is a type of

Conta

ct

Info

rmati

on

Post

al

Addre

ss

Tran

sact

ion

s

Sales order

Quotation

Invoice

Request for Quote

Moreentities

is a

plays a role of

can have one or more

can have

has

relates to

Address Bookcan belong to one or more

Purchase Order

Party

A collection of party records

Person or organization,

internal or external to the

enterprise

A physical or electronic place

Party can play one or more

roles in one or more legal

entities

Page 11: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Party Roles, Addresses, and Transactions

DEMO

Page 12: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Demo Recap

Persona Results and Benefits

Sales representative Reduced data entry time No data redundancy Fewer data entry errors and duplication

by using existing data

With Microsoft Dynamics® AX 2012

Page 13: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Demo 2- Relationships and 360º ViewPa

rty

Part

y R

ole

s

OrganizationPerson

Customer

Prospect Competitor

Worker Applicant

Vendor

User Contact

Loca

tion

Location

is a type of

Conta

ct

Info

rmati

on

Post

al

Addre

ss

Tran

sact

ion

s

Sales order

Quotation

Invoice

Request for Quote

Moreentities

is a

plays a role of

can have one or more

can have

has

relates to

Address Bookcan belong to one or more

Purchase Order

Party

Page 14: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Relationships and 360º View

DEMO

Page 15: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Demo Recap

Persona Results and Benefits

Accounts Payable Clerk

No data redundancy

Purchasing Manager Data gathering is faster with one place to view the roles a party has with our organization

With Microsoft Dynamics AX 2012

Page 16: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Demo 3- Security PoliciesPa

rty

Part

y R

ole

s

OrganizationPerson

Customer

Prospect Competitor

Worker Applicant

Vendor

User Contact

Loca

tion

Location

is a type of

Conta

ct

Info

rmati

on

Post

al

Addre

ss

Transa

ctio

ns

Sales order

Quotation

Invoice

Request for Quote

Moreentities

is a

plays a role of

can have one or more

can have

has

relates to

Address Bookcan belong to one or more

Purchase Order

Party

Page 17: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Security Policies

DEMO

Page 18: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Demo Recap

Persona Results and Benefits

System Administrator Secured party and related information

Sales Representative Secured data access

With Microsoft Dynamics AX 2012

Page 19: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Global Address Book In Microsoft Dynamics AX 2012

Provides a flexible data model that supports B2B and B2C reducing customizations

Provides options to secure parties

Reduces the complexity and database size of implementation by eliminating redundant data storage

Provides a holistic view of a person or organization across the enterprise allowing data gathering and analysis faster

360

Delivers services to create party roles from external sources

Implement faster by defining address reference data once

Page 20: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

Next StepsKey Actions, Resources, and Convergence-Related Sessions/Activities

Do

Attend

Learn

Log in to Schedule Builder and complete this session evaluationEvaluate this session

Technical support and hands-on experience is available in the

Solutions

Experience Center

Visit the Convergence Experience

Recommend re-visiting recordings of

Organizational Modeling (CSAX08 )

Solution Architecture (CSAX47)

Virtual Convergence

Visit http://informationsource.dynamics.com/ for guidance and

resources

Information Source

Find out more at http://microsoft.com/dynamics/erpDynamics Website

Page 21: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

CommNet stationsLocated throughout the George R. Brown Convention Center and Hilton

Event websiteFrom any wired or wireless connection: http://www.microsoft.com/convergence

Mobile websiteFrom your phone: http://m.microsoft.com/convergence

Please Complete an Evaluation FormYour feedback is important!Three ways to access online evaluation forms

Be eligible to win great daily prizes and the grand prize of a $5,000 travel voucher!For every attendee that completes an evaluation, Convergence will donate $1 to Dance Houston

For more information please refer to your Conference Guide

Page 22: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business

© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to

be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Page 23: Anyone who maintains and uses customer, vendor, worker, contact, addresses…  I need a system that supports our mixed business model of both business-to-business