A MAGAZINE FOR NEVADA’SMULTIFAMILY INDUSTRY

APRIL | MAY 2015

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Executi ve DirectorMichael Fazio ....................... (702) 436-7662Nevada State Apartment Associati on (NSAA)

Executi ve AssistantAysha Park ........................... (702) 436-7662Nevada State Apartment Associati on (NSAA)

NVSAA 2015 Board of Directors

WHO WE AREThe Nevada State Apartment Associati on (NVSAA) is a non-profi t organizati on that provides the local multi -housing industry with legislati ve support, educati on and

community outreach to benefi t our membership and the community. The NVSAA is devoted to supporti ng the diversity, integrity and ever-changing environment of the

multi -family industry. We are devoted to you.

WHY WE EXISTThe Nevada State Apartment Associati on exists to support the multi -housing

industry and its professionals with proacti ve legislati ve eff orts, by promoti ng career development through educati on and by off ering entertaining social opportuniti es.

The NVSAA also strives to promote the highest level of professionalism with established standards and practi ces throughout every segment of the multi -family

industry, including management, marketi ng, maintenance and suppliers.

Bott om line… we exist for you, because of you.

9011 West Sahara Avenue, Suite #150, Las Vegas, Nevada 89117T: 702-436-7662 • F: 702-446-8445

Email: nsaa@nvsaa.org • Web Site: nvsaa.orgExecuti ve Director: Michael Fazio, mfazio@nvsaa.org

Executi ve Assistant: Stefanie Smith, ssmith@nvsaa.orgEvents & Membership Coordinator: Julia Gardiner, jgardiner@nvsaa.org

NVSAA Plati num Sponsors:• Certi fi ed Fire Protecti on• Western Risk Insurance• Sherwin Williams • Cox Communicati ons• Silver Lands, Inc.• Quality Towing• Apartments.com

• Fire-N-Ice Heati ng & Air Conditi oning• Karsaz Law• KRT Concepts• Belfor Property Restorati on• Houston Contracti ng Corp.• Sunland Asphalt

New Members and Renewals

Executi ve DirectorMichael Fazio...................(702) 436-7662Nevada State Apartment Associati on (NVSAA)

Events & Membership CoordinatorJulia Gardiner……….. jgardiner@nvsaa.orgNevada State Apartment Associati on (NVSAA)

Executi ve AssistantStefanie Smith..........ssmith@nvsaa.orgNevada State Apartment Associati on (NVSAA)

President Taylor Verhaalen…………….(702) 204.9902Stout Management Company

TreasurerErica Arthur…………………….(702) 990.2773Ovati on Property Management

Executi ve Offi cerBobby Segura………………...(702) 335.2717Quality Towing

Legal CounselEric Newmark………………...(702) 306.4830Karsaz Law

DirectorSteven Olmos………………...(702) 303.1621 Silver Lands Inc.

DirectorSharee Bennecke……………(702) 265.9246Apartments.com

Director - RENOChrissy McCulloch……….....(775) 790.4450Vintage at South Meadows

DirectorGreg Morehead……………...(602) 740.9289 Fairfi eld Properti es

DirectorMario Orti z……………………..(702) 395.0071Fire-N-Ice Heati ng and AC

DirectorMary Rodriguez……………...(702) 378.8917Camden Property Trust

Vice PresidentPhyllis Garcia………...............(702) 465.4667Pinnacle

Past PresidentJanice Richards……………….(702) 581.3591Camden Property Trust

Executi ve Offi cerDebra Peterson……………….(702) 499.2785For Rent Media Soluti ons

DirectorBret Holmes……………………(702) 401.4674Advanced Management Group

DirectorAmy Hjerpe…………………....(702) 419.2124Pinnacle

Director - RENOLucky Merry…………………….(702) 569.1504Prime Residenti al

Director - RENODanett Michelini……………..(775) 722.0764For Rent Media Soluti ons

DirectorTommy Zauder………………..(702) 574.4574Alliance Residenti al

DirectorKen Coats………………………..(702) 401.6760KRT Fitness and Pati o Concepts

DirectorChico Lucero………………..….(702) 374.8750Prime Residenti al

New Property Members and Renewals• Adobe Ranch Apartments • Annabelle Pines• Apache Pines • Boulder Palms Senior

Apartments (NEW)• Bristol Bay • Camden Bel Air • Camden Breeze • Camden Canyon • Camden Commons • Camden Cove • Camden Del Mar • Camden Fairways • Camden Hills • Camden Legends • Camden Palisades • Camden Pines • Camden Pointe • Camden Summit • Camden Tiara • Camden Vintage • Cameron Apartments• Canyon View Apartments • Capistrano Pines• Capri Apartments• Chateau Calais • Crestmore Village

• Crossroads Apartments • Decatur Pines 2• Desti nati ons at Pebble • Don Dawson Court • Elysian at St. Rose • Elysian at the District

(NEW)• Encantada Apartments• Entrada di Paradiso • Frontera at Pioneer

Meadows (NEW)• Internati onal Apartments • Lake Tonopah Apartments • Lakeridge West • Liberty Square at

Providence • Loreto • Oasis Bay• Oasis Gateway • Oasis Landing • Oasis Pearl• Oasis Ridge • Oasis Sierra• Oasis Springs • Oasis Vinings• Pacifi c Pines Apartments • Pacifi c Pines 2

• Pacifi c Pines 3 • Pacifi c Pines 4• Palacio • Palo Verde Gardens • Regency Park (Reno)• Rochelle Pines• Santa Barabara Palms • Shadow Hills at Lone

Mountain • Sky View • Spanish Wells • Spectrum Apartment

Homes • Stella Fleming Towers• Stewart Arms Apartments • The Bungalows at Sky Vista • The Reserve at Arrow

Canyon • The View Apartments • Ultris at Arrow Canyon • Vintage at South Meadows

(Reno) • Vista Point Apartments • Vizcaya Hilltop Apartments • Zephyr Pointe

New Business Partner Members and Renewals• Apartment Finder • Citywide Security • Coinmach Corporati on • CORT Furniture• Criterion Brock • Design Builders • F&A Painti ng, Inc.

• Green Tech Pest Control (NEW)

• Jet Coati ngs, Inc. (NEW)• LeaseLabs• Newtex Landscape • RealPage Inc. • Sentry Recovery &

Collecti ons, Inc.

• Surface Restorati on (NEW)• Simply Apartments• Surface Specialists of

Nevada (NEW) • The Original Roofi ng

Company

IN THIS ISSUENews & Updates 4 President’s Message 10 Renti ng to Millennials 12 Recognizing and Managing Hoarding 14 Social Media and the Cost of Caring 20 Renters Insurance: Top 10 Questi ons Residents and Landlords are Asking 22 Plati num Sponsor Spotlight: KRT Concepts and Karsaz Law 26 Products & Services Guide

Feature Arti cle 8 Apartment Living Contributes $6.4B to Nevada

Economy

4 www.nvsaa.org

Apartment Insight is published by the Nevada State Apartment Associati on.

Apartment Insight is the offi cial trade publicati on of the Nevada State Apartment Associati on, a professional associati on of multi -housing professionals and industry partners.

The materials contained in this publicati on are general in nature; the applicability to one’s parti cular situati on should be reviewed with a professional who has all the facts pertaining to the situati on being considered. The publisher disclaims any liability for published arti cles.

Advertising Policy: Nevada State Apartment Associati on accepts no responsibility for unsolicited materials. Advertisements contained in this magazine do not consti tute endorsement. With the excepti on of those products and services directly under the control and supervision of NVSAA, it is the policy of the NVSAA, its offi cers and Board of Directors, not to endorse any products or services.

Apartment Insight Committ ee:Michael Fazio

Nevada State Apartment Associati on

Cover art courtesy of Michael Fazio

For Advertising Information, Contact:Dani Gorden801.676.9722

dani@thenewslinkgroup.com

CONTINUED ON PAGE 6

Collaborate, Diversify, Discover.By Taylor Verhaalen, 2015 NVSAA President

Here at the Nevada State Apartment Association we rely on the participation of you, our members to continually help grow and improve our organization. We kicked off the year with our social mixer at Lily and asked our members to sign up for committees in order to help create the events that fi ll our calendar each year. I want to thank everyone that signed up to volunteer their time. I am always amazed with the new and innovative ideas that come out of these groups. Sitting in on the brainstorming sessions really shows me what a variety of business partners, management professionals and even owners that we have. I truly believe that the diversity in our membership is what continues to take the NVSAA to new heights each and every year. The collaboration of different ideas in these committees allows us to continually reinvent ourselves as an Association and provide value to our membership.

These types of scenarios and this collaborative effort can be extremely benefi cial if we use a bit of it within our own companies as well. As the world changes with new technology, trends, and best practices, so does our industry. This input of ideas from assorted people or employees can help us adapt and fi nd talent to address the changing needs that our jobs require. We get to choose what committee to sit on through our Association based off of our interests and talents. As apartment operators shouldn’t we help our teams fi nd that something they love to do in their current job? What committee would your employees join if their task list was broken down that way? Quite often we look at a task and assign it based on a job description and not on who is best for the job. Why not fi nd the employees and talent on your site or within your organization who have a passion for that project? Maybe your porter has an event planning business on the side with their husband or wife and should be coordinating your next resident function. Your leasing agent’s parents may have been interior decorators and he or she should be included on the next clubhouse remodeling meeting. Your bookkeeper may have taken computer classes and should be helping you integrate a new add-on to your property management software.

The next time your regional manager or company president has a project or a new business procedure to put into action, take the temperature of the room and see who shows interest. See who has advice and ask them to give you some assistance. Before you assign something out, ask if anyone has any experience in a related fi eld or has dealt with something similar before. Just setting aside some time to update your team of happenings within the company may spark discussions from people who didn’t have the opportunity to contribute before. People will be more confi dent when they have a chance to voice their opinion on something that may be a hobby or even a passion of theirs. Explore the hidden talents and or interests within your teams and you may fi nd the benefi ts of blurring job description lines are endless.

Employee Retention – They get to do something they fi nd fun. If you are enjoying what you are doing, is it really work? Having an exciting project or a new job duty your team members enjoy working on, will increase their job satisfaction and may prevent them from looking elsewhere.

PRESIDENT’S

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Taylor Verhaalen

5APRIL | MAY 2015

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CONTINUED FROM PAGE 4

Additionally, moving a task to someone who specifi cally enjoys working on it, may take it off of the plate of someone who dreads getting to that item on their checklist.

Identify Future Stars and Untapped Skills – There are so many layers of management in our industry that interaction between certain positions and upper management is often infrequent. A manager who has the fl exibility of picking her team leaders for certain tasks may uncover hidden skillsets their supervisor never knew existed. Giving recognition in this type of scenario for a job well done may make upper management consider someone for a position they never thought they were qualifi ed for. Work ethic, attention to detail, creativity and many other characteristics can all come out when people are free to work on things they love.

Increasing Efficiencies – Traditional job descriptions and assigning tasks based off position, may be costing you time and money. Having team members work in areas in which they are skilled, or have experience, will allow you get the job done more quickly and most likely with a better end result. They may turn you on to products or tools they have used that prove to be benefi cial. This may free up valuable time for other team members to contribute elsewhere.

Better Customer Service – As a regional or property manager you can tell when you walk into your property’s offi ce and someone is having a bad day. Your residents can too, whether it be in the offi ce or even on the phone. As your employee satisfaction increases, so will your residents’. Having a property team huddle to brainstorm might be a good break from the day. A good mood rubs off. Additionally, that person you put in charge of that last project will want to know how it went. Quite often they will venture out and do their own resident to survey to see how their tenants are enjoying that new addition to their community your leasing agent or maintenance technician directly worked on.

A Better End Product – Getting an excited, motivated person or people working on a challenge is a much better scenario than adding an unwanted task to someone’s agenda. They are going to be much more concerned about the quality of the fi nished product rather than just meeting a deadline.

At the end of the day, structure is needed to make sure that everything is getting done and that someone is responsible for getting you to the fi nish line. We all know how important organization and planning is in order to be successful, especially in the multi-family industry. That does not mean you should make assumptions about peoples talents based off of their current position. Giving an unexpected opportunity to a person who was miscast could add value to your operation and maybe just save an employee. Getting input from multiple people within your organization or team may shed light on a new way to do things and could reinvigorate the entire process.

So next time you are assigned something that isn’t in your wheelhouse or you need to put together a team to execute a new initiative, look outside the usual suspects. Conduct a survey, start a committee, or send out an e-mail blast. You may be surprised by who gets involved and what they can do.

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7APRIL | MAY 2015

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8 www.nvsaa.org

Apartment Living Contributes $6.4B to Nevada Economy

By Michael Fazio and Nati onal Apartment Associati on

The apartment industry emerged as one of the strongest sectors coming out of the Great Recession, and a new study shows just how much the Nevada economy benefi ted from the rental boom. In 2013 – the latest numbers available – apartment construction, operations and resident spending contributed $6.4 billion locally and supported 65,800 jobs in the metro area.

The economic data are part of new research commissioned by the National Multifamily Housing Council (NMHC) and the National Apartment Association (NAA), which looks at dollars and jobs from apartment construction, operations and resident spending, nationally, by state and in 40 specifi c metro areas, including Las Vegas, Nevada. The data, based on research by economist Stephen S. Fuller, Ph.D., of George Mason University’s Center for Regional Analysis, are available on the website www.WeAreApartments.org.

Nationally, the apartment industry and its 36 million residents contributed an impressive $1.3 trillion to the U.S. economy, supporting 12.3 million jobs across the U.S. in 2013.

The study showed that in the Las Vegas metro area:• The local economic contribution from the apartment

industry totaled $4.5 billion, supporting 46,800 jobs. • The economic contribution of local apartment construction

totaled $127.3 million.• The economic contribution of local apartment

operations totaled $779.3 million.• Apartment construction and operations supported

$303.8 million in personal earnings for local workers.• Renter spending in the Las Vegas metro area contributed

$3.5 billion to the local economy.• The total economic contribution of the apartment

industry and its residents in Nevada totaled $6.4 billion and supported more than 65,800 jobs.

"After the local economic downturn during the recent recession, job growth in Las Vegas – particularly jobs within the leisure and hospitality sectors – is increasing thanks to increased tourism spending. As a result, there are positive signs of growth in the area's apartment market," said Michael Fazio, Executive Director of the Nevada State Apartment Association. "The rental boon – both locally and nationally – has been fueled by demographic changes like the growing Millennial population and a rediscovery of metropolitan urban cores."

"Here in Las Vegas, we're feeling the positive economic impact of the booming apartment industry, which is helping our city thrive," Fazio

explained. "The great news about the apartment industry is that the dollars and jobs don’t end with construction. The ongoing operations and resident spending make each apartment community an economic engine, supporting local jobs and making a positive economic impact in our area – and in towns across the country."

"Our study showed major increases around apartment construction, with construction spending, economic contributions and personal earnings all rising substantially,” said Fuller. “The construction for multifamily apartment buildings is a signifi cant and growing source of economic activity, jobs and personal earnings in communities nationwide."

"According to our study fi ndings, apartment construction has been on the rise over the past fi ve years. In 2009, during the economic recession, there were only 97,000 construction starts, which was the lowest level since records began in 1964. In comparison, there were 294,000 construction starts in 2013 – a signifi cant increase," said NAA Chairman Tom Beaton, Senior Vice President, Management, The Dolben Co.

"The most visible sign of the rental resurgence – apartment construction – is on the rise, contributing $93 billion to the national economy in 2013, resulting in $30 billion going directly into the paychecks of more than 700,000 workers," said NMHC Chairman Daryl Carter, CEO of Avanath Capital Management. “Besides all the dollars and jobs, the increase of available apartments will also help address affordability challenges that we see in many markets across the U.S.”

In conjunction with the study’s release, the website www.WeAreApartments.org breaks down the data by each state and 40 key metro areas. Visitors can also use the Apartment Community Estimator – or ACE – a tool that allows users to enter the number of apartment homes of an existing or proposed community to determine the potential economic impact within a particular state or metro area.

For more informati on, visit www.WeAreApartments.org/nevada The Nevada State Apartment Associati on (NVSAA) is a non-profi t organizati on which provides the Nevada multi housing industry with legislati ve support, educati on and community outreach to benefi t our membership and the communiti es we serve. The NVSAA is devoted to supporti ng the diversity, integrity and ever-changing environment of the multi family industry. For more than 20 years, the Nati onal Multi family Housing Council (NMHC) and the Nati onal Apartment Associati on (NAA) have partnered on behalf of America's apartment industry. Drawing on the knowledge and policy experti se of staff in Washington, D.C., as well as the advocacy power of 170 NAA state and local affi liated associati ons, NAA and NMHC provide a single voice for developers, owners and operators of multi family rental housing. Today, more than one-third of Americans rent their housing and 37 million people live in an apartment home. For more informati on, please visit www.nmhc.org or www.naahq.org.

9APRIL | MAY 2015

10 www.nvsaa.org

Millennials might be part of a large group, but they want to be thought of as individuals who have a variety of goals. Despite that emphasis on individuality, though, there are some shared characteristics. They want their lifestyles to refl ect their identities and their goals, but that doesn’t mean they are materialistic. Many millennials emphasize living as minimally as possible. They often own as little as they can manage. In addition, however, millennials are ambitious and uncompromising.

What else do you need to know about them? They are more likely to rent than to own. The number of millennial renters is increasing. According to the Census Bureau, those between the ages of 25 and 34 are eight percent less likely to own a home than they were in 2006. That’s a sizable decrease.

Why do they rent? Five reasons seem to explain the trend:1. They can’t afford more debt, largely because of student loans.

The Institute for College Access and Success says that for every ten students who graduated in 2012, seven of them graduated with an average of $29,400 in debt. Student debt has increased six percent per year, starting in 2008, and the cost is still going up. Many millennials just can’t come up with a down payment unless they save for a while.

2. Apartments are more budget-friendly than homes. Apartment owners have to pay rent and utilities. Home owners have to pay the mortgage, the utilities, the property tax, and the cost of maintenance and repairs. Sometimes there is also a fee for a home-owners’ association.

3. Many apartments offer attractive amenities that anything short of an expensive home can’t match: a good gym, a swimming pool, and maybe even a concierge.

4. Millennials like urban life, where the most affordable properties are in apartment complexes. Living in a city’s downtown area means ready access to cultural and sports events, night life, and a concentration of good restaurants.

5. Many millennials want to keep their options open about where they will live for as long as possible. If they decide to change jobs or careers, it’s a lot easier not to have to sell a house before moving. Renting a nice place preserves their options and allows them the time they need to decide what they will do for the long term.

If millennials asks to take a look at your property, you should understand two things about their taking the time to meet with you: 1. They have already looked at everything available online about

your community. 2. A sales pitch from you would be counterproductive at this point.

They do not want to hear it. They just want to see what you’ve got in person so they can make fi nal decisions.

Before a millennial will sign the contract for an apartment or home, however, it may need to have the following: • Online access to the manager or owner• Real-time pricing and availability• Communities that cherish pet ownership• Walkable neighborhoods• Ecologically responsible design

The following sections will explain more about the must-haves, and about what you need to do to improve the chances that your millennial renters will also choose to renew the lease when it ends.

Renting to Millennials

11APRIL | MAY 2015

Deciding Factors

About That AccessMillennials love the ease of being able to use a smart phone to do just about anything over the Internet, from making payments to staying in touch with friends. You’d think (if you are older) that the primary purpose of a phone is to call other people. You would be wrong. For millennials, texting is actually the preferred method of communication, and millennials view their smart phones more like handy, portable computers than anything else.

What does that mean when it comes to renting? It means a Millennial doesn’t want to pay you with a handwritten check, or tell you (in person or by phone) that the apartment has a problem. In other words, anyone who wants to rent to millennials needs to have a Resident Portal where it’s possible to do many things, like safely pay the rent online or put in a maintenance request. Resident Portals are also a good way to keep residents up-to-date about any community events.

What is a portal? In this context, it’s just a specialized website. Portals usually have a search engine and links to other websites. Everything is arranged by topic. Having a Resident Portal is a new amenity, but many places are increasingly likely to have them, from apartment complexes to retirement homes, because they make sense.

Keeping CurrentYou probably have a website advertising your apartment complex. That’s good, but you need to make it better. Your website should have a complete (and current) listing of all available apartments. In addition, each apartment should have information about cost to rent. Include everything in that cost; if you have any fees, they should defi nitely be mentioned.

Why do you need these two things? For one thing, millennials will probably want to pick out their apartment online, the same way they currently pick their seat if they go see a movie. If it turns out the one they picked isn’t available, or if you bring up fees that weren’t mentioned online, there’s a really good chance your millennial will stop the entire process and move on to some other complex. Not having an up-to-date website with accurate information about renting comes across as either incompetent or dishonest; either way, you just took yourself out of the running.

Pets Are FamilyMillennials love their pets. You may not be so fond of pets, especially in a rental, but perhaps it’s more worthwhile than you think to cater to those who love animals. Renting to pet owners is good business. High-end hotels have become increasingly more pet friendly; the result has been record growth. By not renting to pet owners, you cut out a large part of your potential market; it’s probably at least half, and (since, as of 2013, the pet industry has been growing at a rate of fi ve percent per year) it could be more. That’s a lot of people who won’t even think about renting from you. Change that policy, and be as welcoming (and indulgent) to the pets as you are to the owners, and many people won’t rent from anyone else. Be philosophical:

for example, two children can be more destructive than one small, well-behaved dog.

Even though there are disadvantages and risks to allowing tenants to have pets, you can do a lot to mitigate the problems. You can limit the number of pets to two per room, for example, and also limit the size of dog you are willing to allow. (Remember that renters who have large dogs will pay more in rent, but don’t get greedy; weight restrictions and too many high fees will still encourage people to go elsewhere.) Screen tenants and call references; increase the size of the security deposit, and require that pets be spayed and neutered. Make sure that the lease is specifi c about what is, and is not, acceptable when it comes to having pets. That includes having a pet addendum so that if a pet proves to be a problem, you can revoke your permission. This is a two-way negotiation, after all. Any reasonable person will understand that fact.

Getting Around Millennials want walkable neighborhoods. They might drive anyway, but they want the option of going on foot, too. On your website, let them know which places can easily be reached on foot: grocery stores, restaurants, and bars are all good items to list. If the mass transit system is good and there are convenient places to board close by, you can also list information about places that are easy to go to even though they might not be within walking distance. You want to be almost like a travel agent with great ideas for things to do close to home.

A Green LifestyleMillennials are very conscious of the earth, and they want to have minimal carbon footprints. Recycling is, of course, an important place to start, but it doesn’t stop there. Millennials are very likely to drive an electric car; do you offer charging stations? Is there a little spot where each tenant can grow a small garden, if so inclined? Do you offer composting? When it comes to any landscaping, are the plants native to the area, so that they don’t need a lot of supplemental watering? Do you have a system for gathering and using rain water? Impress the millennials that you know how to make thoughtful choices when it comes to taking care of the environment, and they will see your apartment complex as a place that is in harmony with their values.

Renewing the LeaseOnce millennials decide to move in, they appreciate friendly staff with people who take a personal interest in them. They also want excellent maintenance service. Low rent is not the only driving factor behind renewing a lease; they want to feel respected, liked, and pampered, and they want excellent service. If that means paying an extra $100 per month, or dealing with the occasional rent increase, they will often choose to pay more so they can keep what they know is a great place to live.

One good thing about millennials is that although they can be demanding, they appreciate it when you deliver a great place to live. Excellent service is always the best way to encourage loyalty, and that’s as true for millennials as it is for anyone else.

12 www.nvsaa.org

Recognizing and Managing Hoarding

Some people are pack rats. That’s always been the case. But sometimes the problem with hoarding crosses a line and becomes so serious that it poses a health and safety issue for the person affl icted by it and for the community in which that person lives. Inevitably, there are times when the community is a rental community.

Make no mistake: hoarding is a form of mental illness. It has been offi cially classifi ed as just that by the American Psychiatric Association since May 2013. The website for the National Institute of Mental Health (NIMH) says mental health disorders in the U.S. are common and that they affect tens of millions of people. Of that number, experts think there are between 700,000 and 1.4 million people in the U.S. who specifi cally suffer from hoarding disorder. This disorder is characterized by decision avoidance about possessions.

More interesting still, the presence of a hoarding disorder can be seen during a brain scan. The scan for someone with a hoarding disorder shows abnormal activation in the section of the brain that

is (among other things) responsible for weighing the value of things. This part of the brain is the anterior cingulate cortex and insula.

• The anterior cingulate cortex, or Area 25, seems to be involved in three functions: detecting errors or shortfalls from a standard of some kind, anticipating and preparing for the completion of a specifi c task, and regulating emotions.

• The insula has only received attention recently. Although it’s a small part of the brain, it controls the powerful human emotions that people think about in terms of being both human and social. These can include a wide range of positive and negative emotions such as pride, humiliation, moral intuition, and empathy. It is also involved in hunger and craving, and may be a root cause behind why some people have a tough time giving up addictive behaviors such as smoking.

The very real physical diagnosis of an actual condition is the reason why hoarders are becoming a protected class under the Fair Housing Act. This is true even though scientists have a long way to go before

13APRIL | MAY 2015

they understand exactly what is happening in the brains of those affected by it.

If you think you can rent only to those who are completely free of any form of mental illness, good luck. There are too many people dealing with one condition or another for that to be at all practical, never mind the legal issues concerning discrimination. As a result, someday you will probably have to deal with at least one tenant who hoards.

The best possible solution (and the kindest one) is not to dodge the problem. Instead, you need to fi gure out how you can deal with it in an effective way that won’t get you in trouble with your state’s fair housing rules. The earlier you realize there is a problem, the better your chances of being able to resolve the matter before it deteriorates even more.

Recognizing HoardingWhen someone comes to you and wants to rent from you, you probably won’t know that the person has a hoarding disorder in advance. The hoarding is something you will fi nd out about later.

You have two times when hoarding is likely to become obvious: • While the tenant is living in your rental property.• After the tenant moves out.

If the tenant is living in your rental property, you might fi nd out you have a problem when the following occurs:• A tenant won’t let you inside the rental property at all. • Professionals you’ve hired to do a job (such as bug extermination)

can’t do it because there is too much stuff in the way. • Your property has a problem with bug infestations or with rats

and mice.

Managing HoardingAlthough you can’t discriminate against people who have a hoarding disorder, that doesn’t mean you are helpless. • Your role is to be reasonable. • The tenant has to cooperate. • Not cooperating is grounds for you to take any necessary

actions.

If you think a tenant might have a problem, your fi rst impulse might be to go take a look. Restrain that impulse. Most of the time, you will have to give the tenant prior notice before you enter the home. The only time you can force an entry is if there is an emergency. That might mean entering the rental yourself or having the police do it for you.

Suppose that you discover you have a tenant with a hoarding disorder. Although you cannot discriminate against someone with a hoarding disorder, you do have the right to require that the apartment be kept habitable and safe. Your obligation is to make reasonable accommodations about how a rental is to be maintained by a tenant. Unfortunately, the phrase “reasonable accommodations” is one that is usually only determined by a court, so you probably want to fi nd resolutions that don’t involve the expense and time of

fi ling a case. This is a time to be diplomatic and to try and fi nd a way to solve the problem, not to make matters worse by acting too aggressively and too fast.

If you fi nd out that someone is hoarding, can you evict that person after a three-day notice? No, but you can help a tenant resolve a safety issue, and you can give the tenant some time to comply with sensible rules that will resolve any problems. If the tenant does not adequately solve the problem, or refuses to solve the problem, at that point the situation has changed. Eviction becomes a possibility. What you will want to look for is a specifi c breach of contract, such as one or more of the following: • Property damage that is caused by the hoarding.• Emergency exits that have been blocked. • Interference with sprinkler or ventilation systems. • Storage of materials that could explode. • Storage of perishable items, such as food, in such a way that

the food gets moldy and the apartment attracts rats and mice. • Having pets in a way that either breaks the law or breaks the

lease agreement.

When you realize that you have a tenant with a hoarding problem, it’s time to put the following action plan into effect: • Collect evidence. Write notes, take pictures, and make videos. • Offer to help. This might involve helping the tenant get

counseling, and it might also involve helping with cleaning. • If the problem is not resolved through counseling or cleaning

help, then give the tenant notice, but still give the tenant a chance to fi x the problem.

• See a lawyer next. You want legal advice if the problem persists. • Evict the tenant only after it becomes clear to you that that is

necessary.

Cleaning UpOnce a hoarding tenant has moved out, your job is simply to have the mess cleaned up. You might need to paint the unit, clean or replace the carpet, and have professionals come in to remove what’s there. It might be necessary to clean the air vents and to hire an exterminator. Put together a system for handling the cleanup process in advance, and then it won’t take very long for people to come in and make the apartment habitable again.

Write the lease in such a way that these damages can be charged to the tenant so that you don’t have to bear the entire expense.

Another important step, once the problem has been resolved, is to review what happened and think about how you handled the matter. Did you make any mistakes? Would it be appropriate to make changes to the lease? Were you suffi ciently respectful of your tenant’s disability? Should you have been more alert to potential problems?

Hoarding is a diffi cult problem for any landlord to deal with, but if you catch it early and handle the problem with tact, kindness, and a reasonable amount of restraint, at least you won’t make the problem any worse than it has to be, and you will also be able to avoid legal complications as much as possible.

14 www.nvsaa.org

For generations, commentators have worried about the impact of technology on people’s stress. Trains and industrial machinery were seen as noisy disruptors of pastoral village life that put people on edge. Telephones interrupted quiet times in homes. Watches and clocks added to the de-humanizing time pressures on factory workers to be productive. Radio and television were organized around the advertising that enabled modern consumer culture and heightened people’s status anxieties.

Inevitably, the critics have shifted their focus onto digital technology. There has been considerable commentary about whether internet use in general and social media use in particular are related to higher levels of stress.1 Such analysts often suggest that it is the heaviest users of these technologies that are most at risk. Critics fear that these technologies take over people’s lives, creating time pressures that put people at risk for the negative physical and psychological health effects that can result from stress.

This research explores whether the use of social media, mobile phones and the internet is associated with higher levels of stress. In a Pew Research Center survey of 1,801 adults,2 we asked participants about the extent to which they felt their lives were stressful, using

an established scale of stress called the Perceived Stress Scale (PSS).3 This scale is based on people’s answers to 10 questions that assess whether they feel that their life is overloaded, unpredictable and uncontrollable. Perceived stress, as measured through the PSS, can be viewed as an assessment of the risk that people face for psychological disorders related to stress, such as anxiety and depression, as well as physical illnesses, such as cardiovascular disease and susceptibility to infectious diseases.

There are a number of well-known factors that tend to make people feel more stress, including things like the economic uncertainty of unemployment, and the absence of a spouse or a partner with whom to confi de. Previous studies have even found that awareness of stressful events in others’ lives is a major contributor to people’s appraisal of their own stress levels. The relationship of frequent use of digital technologies to stress has been an unknown. We also explored the possibility that the social component of some digital technologies makes people more aware of stressful events in the lives of their close friends and family, as well as in the lives of more socially distant acquaintances, and that this in turn is related to higher levels of stress.

Social Media and the Cost of Caring

By Keith Hampton, Lee Rainie, Weixu Lu, Inyoung Shin and Kristen Purcell; PewResearchCenter

15APRIL | MAY 2015

The survey analysis produced two major fi ndings that illustrate the complex interplay of digital technology and stress:• Overall, frequent internet and social media users do

not have higher levels of stress. In fact, for women, the opposite is true for at least some digital technologies. Holding other factors constant, women who use Twitter, email and cellphone picture sharing report lower levels of stress.

• At the same time, the data shows there are circumstances under which the social use of digital technology increases awareness of stressful events in the lives of others. Especially for women, this greater awareness is tied to higher levels of stress and it has been called “the cost of caring.” Stress is not associated with the frequency of people’s technology use, or even how many friends users have on social media platforms. But there is one way that people’s use of digital technology can be linked to stress: Those users who feel more stress are those whose use of digital tech is tied to higher levels of awareness of stressful events in others’ lives. This fi nding about “the cost of caring” adds to the evidence that stress is contagious.4

How can it be that social media use is not directly associated with stress, but for some, social media use can still lead to higher levels of stress?

The answer: The relationship between stress and social media use is indirect. It is the social uses of digital technologies, and the way they increase awareness of distressing events in others’ lives, that explains how the use of social media can result in users feeling more stress.

Imagine a typical Facebook user. He or she is also likely to use other digital technologies, such as email and text messaging. All these technologies allow him or her to share information with friends and family in the form of photos, short textual messages and other contacts. As a result of this communication, he or she is aware and reminded of more activities in the lives of friends and family.

On the one hand, there are benefi ts from this contact. According to previous research by the Pew Research Center, compared with non-social media users and those who are not as active on Facebook, this person likely: has more close friends; has more trust in people; feels more supported; and is more politically involved. While some might assume that this typical user of Facebook and other digital technologies experiences peer pressure to participate or keep up, and a fear of missing out, if such pressures exist, our typical user does not feel more stress than what he or she would otherwise have experienced, or the social benefi t of using these technologies cancels out those additional costs. He or she is unlikely to feel more stress than those who are not using or are less active on social media.

On the other hand, there is the common exception to this relatively positive situation. Sometimes, a social media user’s awareness of events in others’ lives includes knowledge about undesirable events, a friend or family member getting fi red or losing someone close to them. Learning of such events in the life of a friend or family member can result in higher feelings of stress.

In sum, social media users are not any more likely to feel stress than others, but there is a subgroup of social media users who are more aware of stressful events in their friends’ lives and this subgroup of social media users does feel more stress.

Gender differences are a major part of this story. Women and men have different levels of stress; their use of digital technologies varies; and the impact of their technology use is different.

The broad patterns are:• Overall, women tend to report more stress than men. But,

those women who use a number of digital technologies to communicate with others tend to report less stress than women who do not use these technologies.

• Women are more aware of stressful events in the lives of their closest friends and family.

• Social media use is related to even higher levels of awareness of the stressful events that unfold in the lives of people they know.

• Awareness of stressful events in others’ lives is a signifi cant contributor to people’s own stress. It is the only factor that we found that is common to both social media use and psychological stress. The number of undesirable events associated with stress is greater for women than for men.

Elaborating on the Major FindingsOverall, women tend to report more stress than men. But, women who use a number of digital technologies to communicate with others report less stress than women who are non-users.

In this survey, women report an average score of 10.5 out of 30 on the Perceived Stress Scale (PSS). Men reported an average score of 9.8 -- a fi gure that is 7% lower than women.

Because men and women tend to experience stress differently, we ran each of our analyses separately for men and for women. We did statistical modeling allowing us to more fully understand the relationship between stress and the use of different technologies. The use of regression analysis allowed us to control for such things as age, unemployment, education levels and marital status -- all of which are related to how much stress people tend to report in their lives independent of whether they use technologies or not.5

When it comes to stress, there was no statistical difference in stress levels between men who use social media, cellphones, or the internet and men who do not use these technologies. However, some tech activities were linked to less stress among women -- Twitter use, email use and photo sharing via cellphones. Compared with a woman who does not use these technologies, a women who uses Twitter several times per day, sends or receives 25 emails per day, and shares two digital pictures through her mobile phone per day, scores 21% lower on our stress measure than a woman who does not use these technologies at all.

We do not know what it is about these specifi c technology uses that are associated with lower stress. However, existing studies have

CONTINUED ON PAGE 16

16 www.nvsaa.org

found that social sharing of both positive and negative events can be associated with emotional well-being and that women tend to share their emotional experiences with a wider range of people than do men.6 Sharing through email, sending text messages of pictures of events shortly after they happen and expressing oneself through the small snippets of activity allowed by Twitter may provide women with a low-demand and easily accessible coping mechanism that is not experienced or taken advantage of by men. It is also possible that the use of these media replaces activities or allows women to reorganize activities that would otherwise be more stressful.

Women are more aware of stressful events in the lives of their closest friends and family.In the survey we asked people if they were aware of whether any of a list of 12 stressful events had happened to someone close to them, an acquaintance, or both in the past year. The events were selected from a list of major life events that are known social stressors.7

Our list ranged from relatively common to less common events: hospitalization, death in the family, divorce or marriage, being fi red/laid off, being accused of a crime, starting a job, demotion/pay cut, being a victim of a crime, having a child move away or return home, pregnancy or child birth, and moving to a new house.

Of the 12 stressful events that we studied, on average, women were aware of a larger number of events that had occurred among people they knew. On average, men were aware of 7% fewer stressful events among their closest social ties.

Social media users tend to be more aware of stressful events in the lives of people they know.Different technologies are associated with varying levels of awareness of stressful events that have occurred to others -- and there is also variation depending on whether the events have occurred to those who are close ties, compared with more-distant acquaintances.

Facebook was the one technology that for both men and women provides higher levels of awareness of stressful events taking place in the lives of both close and more distant acquaintances. Other technologies are more specialized: some provide awareness of major events in the lives of close relationships, while others provide an awareness of activities in the lives of acquaintances who are less socially close. It is not a new fi nding that people tend to use different technologies to communicate with social ties of different strengths. For example, other studies have found that cellphones and instant messaging are more likely to be used with family and close friends.8 To add to this complexity, we found that men and women used digital technologies differently, and this is important for understanding how people are exposed to information about stressful events in others’ lives.

Among Facebook users:• A woman with an average size network of Facebook friends is

aware of 13% more stressful events in the lives of her closest social ties, compared with an equivalent woman who does not use Facebook. And that average woman user is aware of 14% more stressful events in the lives of her more-distant acquaintances.

• A typical male Facebook user who comments regularly on others’ posts is aware of 8% more stressful events amongst his closest social ties. A man with an average size network of Facebook friends is aware of 6% more major events in the lives of his acquaintances, compared with an equivalent male who does not use Facebook.

For women, awareness about stressful events in others’ lives was also likely to be related to sharing pictures online, use of Pinterest and Twitter. For men, awareness was particularly likely to be related to email, LinkedIn and text messaging on their cellphone. These patterns are a result of both the tendency for men and women to use different technologies, and for them to use different technologies to keep in touch with different types of people — friends, family, workmates and acquaintances.

CONTINUED FROM PAGE 15

CONTINUED ON PAGE 18

17APRIL | MAY 2015

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IS YOUR NEIGHBORS?

Your home is where your heart is, and both should be kept free of secondhand smoke. If you

live in an apartment or shared living space, secondhand smoke travels through windows,

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spaces in your community by visiting the Smoke-free Housing Directory at

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18 www.nvsaa.org

Awareness of stressful events in others’ lives is a significant contributor to people’s own stress. The number of undesirable events associated with stress is greater for women than for men.

The cost of caring is particularly felt by women. This is a result of two facts about women and stress: fi rst, women report higher levels of stress to begin with, and second, women are aware of more stressful events in the lives of their friends and family.

Holding other factors constant, women who were aware that …• Someone close to them experienced the death of a child, partner

or spouse scored 14% higher on our measure of stress.• Someone close has been hospitalized or experienced a serious

accident or injury reported 5% higher stress.• An acquaintance had been accused of or arrested for a crime

scored 11% higher on the stress measure.• An acquaintance experienced a demotion or cut in pay reported

9% higher stress in their own lives.

For men, of the events we explored, only two predicted stress. Holding other factors constant, men who were aware that …• Someone close to them had been accused of or arrested for a

crime scored 15% higher on our measure of stress.• An acquaintance had experienced a demotion or pay cut at work

report 12% higher stress.

While the little sips of information sent through social media may not seem like much, they can add up to a big gulp. This study suggests that the information transferred through social media translates into awareness of all kinds of extra things, including an awareness of undesirable events in the lives of family, friends and acquaintances. Whether as a result of social media, or more traditional forms of interaction, awareness of undesirable events in others’ lives generates a cost in terms of increasing psychological stress, and with it, higher risk for the physical and psychological problems that often accompany stress.

About this Survey

The analysis in this report is based on fi ndings from a nati onally representati ve survey

of 1,801 American adults (ages 18+) by the Pew Research Center fi elded August

7-September 16, 2013. The survey was conducted in English and Spanish on landline

and cellphones (N=900). The margin of error for the full sample is plus or minus 2.6

percentage points. Some 1,076 respondents are users of social networking sites and

the margin of error for that subgroup is plus or minus 3.3 percentage points.

1See for instance: Dick, John (2013). Why Do Social Networks Increase Stress? Huffi ngton

Post; Maldonado, Marissa (accessed November 2014). The Anxiety of Facebook.

PsychCentral. 2 The survey was conducted between August 7-September 16, 2013 and has a margin

of error of plus or minus 2.6 percentage points for the full sample. 3Cohen, S., et al. (1983). “A global measure of perceived stress.” Journal of health and

social behavior: 385-396. 4Kessler, R. C. and J. D. McLeod (1984). “Sex Diff erence in Vulnerability to Undesirable

Life Events.” American Sociological Review 49: 620-631. 5For our analysis we used linear regression with stepwise forward selecti on. As part

of our survey, parti cipants could report on their use of a large number of diff erent

technologies related to social media, cellphones, and the internet more broadly.

We did not have a specifi c expectati on as to which of these uses might be related to

stress or awareness of stressful events. Stepwise forward regression is a procedure

that allows you to test the possible relati onships between a large number of measures

and an outcome such as stress. We entered a series of demographic variables into our

regression equati on (age, educati on, race, marital status, employment status) and then

used stepwise forward regression to test each of the reported measures of technology

use. For each analysis, we removed independent variables for technology use at each

step that were not stati sti cally signifi cant. 6Pennebaker, J. W., et al. (2001). Disclosing and sharing emoti on: Psychological, social,

and health consequences. Handbook of bereavement research: Consequences, coping,

and care. M. S. Stroebe, R. O. Hansson, W. Stroebe and H. Schut. Washington, DC,

American Psychological Associati on: 517-543. 7Turner, R. J., et al. (1995). “The Epidemiology of Social Stress.” American Sociological

Review 60(1): 104-125. 8Kim, H., et al. (2007). “Confi gurati ons of Relati onships in Diff erent Media.” Journal of

Computer-Mediated Communicati on 12(4): URL (consulted Oct. 2010): htt p://jcmc.

indiana.edu/vol2012/issue2014/kim.html. Ling, R. S. (2008). New Tech, New Ties.

Cambridge, MA, MIT Press.

Awareness of stressful events in others’ lives is a signifi cant contributor to people’s own stress. The number of undesirable

events associated with stress is greater for women than for men.

CONTINUED FROM PAGE 16

19APRIL | MAY 2015

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A Growing Demand for Renters InsuranceDemand for renters insurance has risen since 2008 when the U.S. economic landscape changed. What’s traditionally been more acceptable in the single-family housing vertical is gaining traction in the apartment industry. Many properties are encouraging residents to take out policies – in some cases, it’s becoming a part of the lease agreement.

IBISWorld, an industry research engine, predicts that annual revenue from renters insurance will top $601.1 million by 2018, up from $545 million two years ago.

As renters insurance becomes more visible to the apartment industry, many are asking just what the protection can do for them.

So, what should renters, property owners and third-party managers know about renters insurance, and what are the most frequently asked questions?

Ed Wolff, president of LeasingDesk, says his company is fi elding more and more inquiries from apartment industry representatives and residents about coverage. LeasingDesk is among a few companies that specialize in providing protection for both resident and landlord.

“We’re seeing that more residents and property management companies want to know just what renter’s insurance will do for them,” he said. “It’s something they should be asking about. There are a number of reasons why a resident should have a renters insurance policy, both to the benefi t of the resident and the property.”

Top 10 Questions About Renters InsuranceQuestions run the gamut from who and what is covered. Here are the top 10 questions – with answers from LeasingDesk – about renter’s insurance that are on the minds of residents and landlords:1. If the resident causes damage to an apartment

It only makes sense that a robust apartment market that has driven high occupancies would heighten

the need for liability protecti on for resident and landlord. With each unit fi lled, odds makers will tell

you that risk for loss increases.

Renters Insurance: Top 10 Questions Residents and Landlords are Asking

By Tim Blackwell, Property Management Insider

21APRIL | MAY 2015

building, is the resident the one who needs to fi le a claim? No. Either the resident, building owner or management company representative can report a claim.

2. Is rented furniture covered by the policy? Yes, it is covered if the renter selects contents coverage, just as furniture owned by a resident is covered.

3. I have two roommates, are they covered by the policy? The policy provides liability coverage for roommates (and guests) in the event that they cause damage to the apartment unit or community common areas. In order for a roommate’s personal property to be covered, the contents coverage must be selected and the roommate needs to be listed on the policy.

4. If I cause a fi re, will my policy be cancelled? Usually, no.5. If I have a claim, does my price go up? Typically, no. Your

price will stay the same.6. Are pets covered? Bodily Injury caused by pets is usually

covered a under a standard policy. Building pet damage can be added in certain states.

7. Is damage caused by mold covered? Mold is not covered unless caused by a water event that is sudden and accidental. Other circumstances may or may not be covered. For example, if a tub overfl ows and mold grows in one day, it’s covered. If mold results from closet carpet that has been wet for days, it won’t be covered.

8. What about bedbugs? Insects are not covered.9. If we discover that a resident who moved out punched

a hole in the wall, is that covered? No. The policy covers fi re, water, smoke and explosions. Intentional damage caused by a resident is not covered.

10. If a resident dies in the unit, will the policy pay for cleanup? Up to $2,000 will be provided to the property management company for cleanup services of a specified provider.

Wolff cautions that some scenarios above and others may have extenuating circumstances that may determine whether coverage is available

Typically, premiums run $10-$15 per month.

“It’s something worth having,” he said. “Its money well spent.”

*All coverage discussed above is for informational purposes only and subject to the policy exclusions and limitations. For detailed descriptions of covered perils and exclusions/limitations, please refer to the eRenterplan policy documents.

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Karsaz Law specialize in all aspects of litigation, with an emphasis on transactional advice intended to prevent the time and expense associated with litigation. Karsaz Law attorneys take pride in our strong client relationships and in our well-earned reputation for ethically, effectively and economically protecting our clients' interests.

Clear and Concise CommunicationDecision-makers involved in transactional and complex litigation matters want and need clear, timely information that can serve as the basis for well-considered evaluations of their options. Our attorneys regularly inform clients about the status of their matters in a concise, effi cient and confi dential manner.

23APRIL | MAY 2015

A Cost-Effective ApproachKarsaz Law is committed to providing the highest caliber of legal services at the lowest possible cost to the client. With complimentary telephone calls with clients and an efficient strategy for early resolution of litigations, our attorneys strive to earn the trust and confi dence of each client. In keeping with this value-oriented approach, billing statements include detailed descriptions of all charges. We strongly encourage prospective clients to contact existing clients regarding their experience with billing statements, as well as the quality of representation by Karsaz Law.

Property Management ClienteleKarsaz Law's practice is focused on the representation of residential and commercial property owners and managers. In point of fact, Karsaz Law created a unique Claims Management Program® intended to protect owners and management companies from erroneous claims. Through early investigation and evaluation of third party claims, the Program effectively improves the defense case and, in most cases, prevents litigation.

Through a large network of associated fi rms and counsel, Karsaz Law has the capability to serve its clients throughout the state, nation and world on a broad range of issues. The fi rm's practice encompasses toxic tort litigation, premises liability, products liability, real estate and business litigation, employment law and insurance coverage.

For a list of references or additi onal informati on, please contact us at 702.949.7323.

SPECIALIZING IN PROPERTY MANAGEMENT - LITIGATION - EMPLOYMENT - TRANSACTIONAL - FAIR HOUSING - RISK MANAGEMENT - EVICTIONS EXPERTISE IN EVICTIONS

- FAILURE TO PAY, BREACH OF COVENANTS, NO-CAUSE, HOLDOVER TENANCY & NUISANCE - EVICTIONS FOR SINGLE FAMILY AND MULTIFAMILY HOMES - SERVICES CURTAILED TO FIT OUR CLIENTS’ NEEDS - FORMAL UNLAWFUL DETAINER ACTION

PROTECTING OUR CLIENTS' INTERESTS

- EXPERIENCED - EFFECTIVE - ECONOMICAL

702.949.7323 www.karsaz-law.com info@karsaz-law.com ©2014 Cox Communications, Inc. All rights reserved.

GIVE YOUR RESIDENTS THE RIGHT CONNECTIONS.Residents expect the latest entertainment and communication technology in their lives.

Ian Shifrin Account Executive ian.shifrin@cox.com 702-545-1362

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Call Us Today!Cox owns, maintains and monitors one of the nation’s largest hybrid fiber-optic networks, providing the bandwidth options needed to support advanced technology and connectivity. As a Cox Digital Community, you can provide innovative services like Contour,SM a personalized TV experience that adapts to individual viewers. And you always get local support whenever you need it. Make sure your residents are connected to the services they want, today and in the future.

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PRODUCTS & SERVICES GUIDELAS VEGAS

AC & REPAIRS75 Degrees4315 Dean Marti n Dr.Las Vegas. NV 89103salesmanager@75degrees.bizP: 702.478.7575 F: 702.429.2801

A/C SALES - SUPPLIES & PARTSMaintenance Supply Headquarters880 Wigwam Pkwy., Ste. #140Henderson, NV 89014www.supplyHQ.comP: 702.558.2200 F: 702.558.2205Spanish: 888.281.0255

ADVERTISINGApartment Finder Magazine2680 Chandler Ave., Ste. #3Las Vegas. NV 89120cavil@apartmentf inder.comP: 702.798.4511 F: 702.798.8311

Apartment Guide (Las Vegas)4262 Blue Diamond Rd., Ste. #102-350Las Vegas. NV 89139teresajackson@apartmentguide.comP: 702.712.2033 F: 815.366.7468

Apartments.com540 W. Madison St.,14th FloorChicago, IL 60661sbennecke@apartments.com

For Rent Media Soluti ons (Las Vegas)6380 S. Valley Blvd., Ste. #206Las Vegas. NV 89118debra.peterson@forrent.comP: 702.255.3700 F: 702.724.9660

Simply Apartments4760 S., Ste. #103Las Vegas, NV 89121martha@simplyapartments.comP: 702.985.9911 F: 702.567.2611

SurReel Video1611 Spring Gate Ln.,Ste. 370305Las Vegas. NV 89134cherise@surreelvideo.comP: 702.351.8329

ALARM SYSTEMS AND SERVICESCerti fi ed Fire Protecti on3400 W. Desert Inn Rd.,Ste. #20Las Vegas. NV 89102robin@certf p.comP: 702.873.5995 F: 702.251.1972

APPLIANCES (SALES/RENTAL/PARTS/REPAIR)Ferguson Enterprises, Inc.501 Parkson Rd.Henderson, NV 89011chris.williams@ferguson.comP: 702.564.2660 F: 702.564.1329

Maintenance Supply Headquarters880 Wigwam Pkwy., Ste. #140Henderson, NV 89014www.supplyHQ.comP: 702.558.2200 F: 702.558.2205Spanish: 888.281.0255

Wilmar4031 Industrial Center Dr., Ste. 701N. Las Vegas. NV 89030bob.croff ord@wilmar.comP: 702.643.7400 F: 702.643.7400

ASBESTOS CERTIFICATION REMOVALGenie Services4300 N. Pecos Rd, Ste. #22Las Vegas. NV 89115njeancheff @genieservices.comP: 702.452.1111 F: 702.452.1179

ASPHALT (SEAL COATING STRIPING &REPAIRS)Aff ordable Striping & Sealing4440 E. Alexander Road, Ste. #ALas Vegas. NV 89115shondadecker@gmail.comP: 702.222.9009 F: 702.248.9605

Sunland Asphalt5805 Emerald Ave.Las Vegas. NV 89122smusegades@sunlandasphalt.comP: 702.563.6872 F: 702.563.6875

ATTORNEYS/LEGAL SERVICESKarsaz Law7935 W. Badura Ave., Ste. #1035Las Vegas. NV 89113enewmark@karsaz-law.comP: 702.635.9886 F: 702.802.3880

Law Offi ces of Scott M. Clark, P.C.2831 St. Rose Pkwy., Ste. 220Henderson, NV 89052scott @scott clarklaw.comP: 702.589.4716 F: 702.589.4717

Marquis Aurbach Coffi ng10001 W Park Run Dr.Las Vegas. NV 89145tmoore@maclaw.comP: 702.382.0711 F: 702.856.8968

AWARDS/TROPHIESAwards West1957 N. Decatur Blvd.Las Vegas. NV 89108awardwestlv@lvcoxmail.comP: 702.648.1661 F: 702.648.1602

BACKFLOW TESTINGCerti fi ed Fire Protecti on3400 W. Desert Inn Rd.,Ste. #20Las Vegas. NV 89102robin@certf p.comP: 702.873.5995 F: 702.251.1972

BLINDS/WINDOWS/DOORS/GLASSCherokee Blind & Door4350 S. Arville, C-21Las Vegas. NV 89103P: 702.432.3244 F: 702.432.3341

Maintenance Supply Headquarters880 Wigwam Pkwy., #140Henderson, NV 89014www.supplyHQ.comP: 702.558.2200 F: 702.558.2205Spanish: 888.281.0255

Wilmar4031 Industrial Center Dr., Ste. 701N. Las Vegas. NV 89030bob.croff ord@wilmar.comP: 702.643.7400 F: 702.643.7400

CARPET CLEANING & EXTRACTION SERVICESServpro® of Downtown/N.W. Las Vegas3395 W. Cheyenne Ave., Ste. 107N. Las Vegas. NV 89032Jweiner@desertvalleyco.comP: 702.778.9451 F: 702.633.5038

Copper Creek Constructi on5980 Topaz St.Las Vegas. NV 89120info@trs24-7.comP: 702.898.7873 F: 702.898.7807

CARPET CLEANING/RESTORATION/DYEINGUniversal Carpet Care, Inc.3111 S. Valley View, Ste. N-102Las Vegas. NV 89102stevec@universalcarpetcare.comP: 702.220.9003 F: 702.220.4818

CARPET - SALES & INSTALLATIONSeamless Flooring5175 W. Diablo Dr., Ste. #110Las Vegas. NV 89118dave@seamlessfl ooring.orgP: 702.431.7900 F: 702.614.4300

CLEANING SERVICESGenie Services4300 N. Pecos Rd, Ste. #22Las Vegas. NV 89115njeancheff @genieservices.comP: 702.452.1111 F: 702.452.1179

CLEANING SERVICES (MOLD/DISASTER)Genie Services4300 N. Pecos Rd, Ste. #22Las Vegas. NV 89115njeancheff @genieservices.comP: 702.452.1111 F: 702.452.1179

COLLECTIONS - AGENCIES AND SYSTEMSClark County Collecti on Services8860 W. Sunset Rd.Las Vegas. NV 89148cccs@mgci.comP: 702.889.9229 F: 702.889.9228

Law Offi ces of Scott M. Clark, P.C.2831 St. Rose Pkwy., Ste. 220Henderson, NV 89052scott @scott clarklaw.comP: 702.589.4716 F: 702.589.4717

Nati onal Credit Systems, Inc.P.O. Box 312125Atlanta, GA 31131P: 800.367.1050 F: 888.761.7973

Quantum Collecti ons3080 S. Durango Dr.Las Vegas. NV 89117jpreli@quantumcollecti ons.comP: 702.633.8082 F: 702.657.1888

Sentry Recovery and Collecti ons3080 S Durango Dr., Ste# 203Las Vegas. NV 89117jgravitt @srcnv.comP: 702.946.1140 F: 702.939.3448

CONCRETE REPAIR & RESURFACINGPrecision Concrete Cutti ng3191 N. Canyon Rd.Provo, UT 84604matt @safesidewalks.comP: 801.373.6060 F: 801.224.0062

CONSTRUCTION MANAGEMENTCONSULTANTSThe GB Group, Inc.6380 McLeod Dr., #7Las Vegas. NV 89120meagan.svendsen@gbgroupinc.comP: 702.795.7002 F: 702.795.7019

Houston Contracti ng Corp7643 Arila Beach Ave.Las Vegas. NV 89113dave@houstoncontracti ngcorp.comP: 702.966.8900 F: 702.940.7859

COPIERSIBS CopierS. LLC4045 S. Buff alo Dr., Ste A 101-237Las Vegas. NV 89147ibscopiers@gmail.comP: 702.253.1114 F: 702.432.8080

COUNTER TOP AND BATH TUB REFINISHINGSurface Restorati on2175 Manana Dr. Dallas, TX 75220 jamesbeachjr@yahoo.comP: 661.319.0999 F: 877.207.8578

Surface Specialists of Nevada, Inc.452 E. Silverado Ranch Blvd., Ste. #433Las Vegas, NV 89183lasvegas@surfacespecialists.comP: 702.597.2022 F: 702.597.2579

CRIME SCENE CLEAN-UPBio-One12100 Southern Highlands Hwy.Ste. #110-406Las Vegas, NV 89141glenn@bioonevegas.comP: 702.403.4242 F: 800.513.1424

Steamati c Total Cleaning & Restorati on2851 Synergy St.N. Las Vegas. NV 89030asyverson@steamati clv.comP: 702.633.0383 F: 702.633.0012

DECKING & WATERPROOFING MATERIALSJet Coati ngs. LLC2810 Marco St.Las Vegas. NV 89115justi n@jetcoati ngsinc.comP: 702.331.0133

DRYWALL - CONTRACTORSAff ordable Striping & Sealing4440 E. Alexander Road, Ste. #ALas Vegas. NV 89115shondadecker@gmail.comP: 702.222.9009 F: 702.248.9605

27APRIL | MAY 2015

Genie Services4300 N. Pecos Rd, Ste. #22Las Vegas. NV 89115njeancheff @genieservices.comP: 702.452.1111 F: 702.452.1179

EMPLOYMENT AGENCYBG Staffi ng500 N. Rainbow Blvd., Ste. #300Las Vegas. NV 89107kgett ys@bgstaffi ng.comP: 702.216.0971 F: 210.348.8476

EXERCISE EQUIPMENTAdvanced Exercise Equipment861 S. Park Dr.Litt leton, CO 80120hdoane@advancedexercise.comP: 702.712.4844

FIRE ALARMS AND PROTECTIONCerti fi ed Fire Protecti on3400 W. Desert Inn Rd.,Ste. #20Las Vegas. NV 89102robin@certf p.comP: 702.873.5995 F: 702.251.1972

FIRE AND SAFETYCerti fi ed Fire Protecti on3400 W. Desert Inn Rd.,Ste. #20Las Vegas. NV 89102robin@certf p.comP: 702.873.5995 F: 702.251.1972

FIRE EXTINGUISHERSCerti fi ed Fire Protecti on3400 W. Desert Inn Rd.,Ste. #20Las Vegas. NV 89102robin@certf p.comP: 702.873.5995 F: 702.251.1972

On Guard Fire Protecti on7705 Commercial Way, # 155Henderson, NV 89011david@onguardfp.comP: 702.966.8021 F: 702.987.1174

FIRE SPRINKLER SYSTEMS INSTALLATIONCerti fi ed Fire Protecti on3400 W. Desert Inn Rd.,Ste. #20Las Vegas. NV 89102robin@certf p.comP: 702.873.5995 F: 702.251.1972

FITNESS EQUIPMENTFitness Pro2220 Eastman Ave., Ste. #105Ventura, CA 93003anthony@fi tnessprousa.netF: 805.486.2221

Opti -FitP.O. Box 6716Folsom, CA 95763Info@opti -fi t.comP: 702.375.7098 F: 702.564.4366

FLAGS — BANNERS & PENNANTSLas Vegas Flag & Sign4572 W. Hacienda AveLas Vegas. NV 89118bobglennon@lvfns.comP: 702.798.6030 F: 702.789.3001

FLOORING - COVERING/CARPETCriterion Brock, Inc.1660 Helm Dr., Ste 1000Las Vegas. NV 89119-3845jason@brockinteriors.comP: 702.458.6550 F: 702.458.6584

Redi-Carpet3650 E. Post Rd., Ste. #HLas Vegas. NV 89120lasservice@redicarpet.comP: 702.703.5430 F: 702.703.5432

Sherwin Williams Paint & Floor Covering7470 S. Dean Marti n Dr., #105Las Vegas. NV 89139swrep5905@sherwin.comP: 702.895.8887 F: 702.895.8892

Solar Contract Carpet of Las Vegas. Inc.4280 Wagon Trail Ave., #CLas Vegas. NV 89118jeff .robinson@solarcarpet.comP: 702.798.7100 F: 702.798.1982

FURNITURE (RENTAL/SALES)CORT Furniture Rental (Las Vegas)6625 Arroyo Springs St., Ste. 130Las Vegas. NV 89113Angel.Dibellonia@cort.comP: 702.822.7368 F: 702.822.7324

KRT Fitness & Pati o Concepts537 E. Brooks Ave., Ste. #408N. Las Vegas. NV 89030kcoats@krtconcepts.comP: 702.490.3558 F: 702 924.2562

GATES – AUTOMATIC & MANUALCommunity Controls2500 S. 3850 W.Salt Lake City, UT 84120tbruske@communitycontrols.comP: 800.284.2837 F: 800.867.3637

GENERAL CONTRACTORSF & A Painti ng and Constructi on, Inc.4335 W. Post Rd.Las Vegas. NV 89118fapainti nglv@aol.comP: 702.914.2676

FSI Constructi on3321 Barada Heights Ave.N. Las Vegas. NV 89081fran@fsiconstructi on.comP: 702.724.0437

HOARDING/JUNK REMOVALBio-One12100 Southern Highlands Hwy.Ste. #110-406Las Vegas, NV 89141glenn@bioonevegas.comP: 702.403.4242 F: 800.513.1424

HVACFire-N-Ice Heati ng & Air Conditi oning2324 S. Highland Dr.Las Vegas. NV 89102fi re-n-icehvac@earthlink.netP: 702.395.0071 F: 702.395.0253

INSURANCEAssurance Ltd.5740 S. Arville St., Ste# 204Las Vegas. NV 89118aholden@assuranceltd.comP: 702.798.3700 F: 702.238.7133

ePremium Insurance4770 Duke Dr., Ste. 310Mason, OH 45040jbuechler@epremiuminsurance.comP: 800.319.1390 F: 513.204.1920

LeaseTerm Soluti ons2675 Paces Ferry Rd, Ste. #120Atlanta, GA 30339cassondra@leasetermsoluti ons.comP: 888.814.6950 F: 678.981.6255

Nevada West Business Insurance4175 S. Riley St.,Ste 200Las Vegas. NV 89147jeff m@nvW.insurance.comP: 702.597.5998 F: 702.990.0500

Renters Legal Liability, LLC60 S. 600 E.,Ste.#100Salt Lake City, UT 84102gus@rllinsure.comP: 801.994.0237 F: 801.596.2732

Western Risk Insurance3140 S. Rainbow Blvd., Ste. 400Las Vegas. NV 89146francie@westernrisk.comP: 702.368.4217 F: 702.368.4219

INTERIOR DESIGN AND FURNITURE -OUTDOORMerge, Inc.1276 E. Colorado Blvd.Pasadena, CA 91106benjie@mergeinc.comwww.mergeinc.comP: 626.584.7131 F: 888.503.2533

INTERNET/MARKETINGApartment List500 Third St., Ste# 555San Francisco, CA 94107dana@apartmentlist.comP: 415.817.1068

Property Soluti ons1656 S. E. Bay Blvd.Bldg. F, Ste. #200Provo, UT 84606cpeterson@propertysoluti ons.comP: 877.826.9700 F: 801.705.1835

Realtor.com Rentals4399 Via RioNewbury Park, CA 91320emily.kaplan@realtor.comP: 800.978.7368

LANDSCAPING & MAINTENANCEEscalera Landscape5012 Arville St.Las Vegas. NV 89118escalera_landscaping@yahoo.comP: 702.735.3545

Gothic Grounds Management, Inc.6325 S. Valley View Blvd.Las Vegas. NV 89118pabell@gothiclandscape.comP: 702.735.3545

Newtex Landscape, Inc.245 Sunpac Ave.Henderson, NV 89011gjbambic@newtexlandscape.comP: 702.795.0300 F: 702.795.0192

Silver Lands Inc.2901 S. Highland Dr., Ste. 15-ALas Vegas. NV 89109pacoh@silverlandsinc.comP: 702.459.3192 F: 702.459.4372

LAUNDRY EQUIPMENTCoinmach Laundry Service501 N. 37th Dr., Ste. 102Phoenix, AZ 85009dwahlers@coinmachcorp.comP: 602.722.6959 F: 602.340.8907

WASH Multi family Laundry Systems, LLC333 W. St. Louis Ave.Las Vegas. NV 89102krokosz@washlaundry.comP: 702.384.4855

MAINTENANCE - SERVICES & SUPPLIESAppliance Parts Company6825 S. Kyrene Rd.Tempe, AZ 85283bruce@appliancepartscompany.comP: 480.755.0007 F: 480.755.0008

AZ Partsmaster2950 S. Highland Dr., Ste. ELas Vegas. NV 89109jerry.sti ckley@azpartsmaster.comP: 702.369.2121 F: 702.369.4391

HD SupplyP.O Box 4945Orlando, FL 32802dean.bingham@hdsupply.comP: 702.325.7801

Maintenance Supply Headquarters880 Wigwam Pkwy., #140Henderson, NV 89014www.supplyHQ.comP: 702.558.2200 F: 702.558.2205Spanish: 888.281.0255

Wilmar4031 Industrial Center Dr., Ste. 701N. Las Vegas. NV 89030bob.croff ord@wilmar.comP: 702.643.7400 F: 702.643.7400

MAKE-READYGenie Services4300 N. Pecos Rd, Ste. #22Las Vegas. NV 89115njeancheff @genieservices.comP: 702.452.1111 F: 702.452.1179

MARKETING CONSULTANTS – SERVICESLeaseLabs2870 Fift h Ave., Ste. 202San Diego, CA 92103john@leaselabs.comP: 619.233.4700 F: 619.233.4702

MARKET RESEARCH & ANALYSISALN Apartment Data, Inc.2611 Westgrove Ste., 104Carrollton, TX 75006laura@alndata.comP: 800.643.6416 F: 972.931.6251

MOLD REMEDIATION & TESTINGAZ Partsmaster2950 S. Highland Dr., Ste. ELas Vegas. NV 89109jerry.sti ckley@azpartsmaster.comP: 702.369.2121 F: 702.369.4391

28 www.nvsaa.org

Bio-One12100 Southern Highlands Hwy.Ste. #110-406Las Vegas, NV 89141glenn@bioonevegas.comP: 702.403.4242 F: 800.513.1424

Genie Services4300 N. Pecos Rd, Ste. #22Las Vegas. NV 89115njeancheff @genieservices.comP: 702.452.1111 F: 702.452.1179

Har-Bro Constructi on & Consulti ng, Inc.114 Cassia WayHenderson, NV 89014Eion.stanley@harbro.comP: 702.587.3226 F: 702.891.9100

MSE Environmental9811 W. Charleston Blvd., Ste. 2403Las Vegas. NV 89117erik@msenati onal.comP: 702.255.2457 F: 702.953.0286

MULTI-FAMILY BROKERMarcus & Millichap3990 Howard Hughes Pkwy.Paradise, NV 89169marc.moore@marcusmillichap.comP: 702.215.7145 F: 702.215.7110

OFFICE SUPPLIESAdvance Offi ce & Janitorial Supplies3261 S Highland Dr., Ste. #602Las Vegas. NV 89109susanlaub@advanceoffi ce.comP: 702.735.0213 F: 702.735.0147

PAINT – CONTRACTORS. EQUIPMENT &SUPPLIESEcc, LLCc dba Executi ve Coati ngsand Contracti ng8765 E. Orchard Road, Ste. #703Greenwood Village, CO 80111andrea@executi vecoati ngs.comP: 888.300.6786 F: 303.300.6786

The GB Group, Inc.8921 Murray Ave.Gilroy, CA 95020meagan.svendsen@gbgroupinc.comP: 408.848.8118 F: 408.848.8119

PAINT (SALES/SERVICE)Behr & Kilz Paints9840 Giant Steps Ct.Las Vegas. NV 89141jmurray@behrpaint.comP: 702.245.3216

Empire Community Painti ng5940 S. Rainbow Blvd., Ste. 2012Las Vegas. NV 89118dwhitaker@empirepainti ng.comP: 888.278.8200 F: 702.939.9940

Sherwin Williams Paint & Floor Covering7470 S. Dean Marti n Dr. #105Las Vegas, NV 89139swrep5905@sherwin.comP: 702.895.8887 F: 702.895.8892

TGJ Painti ng401 Max CourtHenderson, NV 89011tgjservices@yahoo.comP: 702.558.0816 F: 702.564.0617

PEST CONTROLGreen Tech Pest Control605 Valley View Dr.Henderson, NV 89002tylercoon.greentech@gmail.comP: 702.219.1002

Global Pest Services1132 Coral Crystal Ct.N. Las Vegas. NV 89032dusti n@globalpestservices.netP: 702.657.0091 F: 702.657.1608

ProChem ProActi ve/Bed Bug Safe3651 Lindell Rd., Ste. D246Las Vegas. NV 89103Rob@ProChemProActi ve.comP: 702.636.8571 F: 702.995.0389

PLAYGROUNDS/SITE AMENITIESGreen Living Services4205 W. Tompkins., Ste. 1Las Vegas. NV 89103ken@greenlivingservices.comP: 702.367.8873 F: 702.642.5724

PLUMBINGCode Red Plumbing7065 W. Ann Rd., Ste. 130-540Las Vegas. NV 89130manager@coderedplumbing.comP: 702.949.6599 F: 702.938.6258

Complete Soluti ons dba Roto Rooter39 E. Brooks Ave.N. Las Vegas. NV 89030cwojciechowski@rrsc.comP: 702.646.5273 F: 702.646.0132

PROPERTY MANAGEMENT CAREERPLACEMENTCareer Strategies. Inc.3531 E. Russell Road, Ste BLas Vegas. NV 89120dwetherby@csi4jobs.comP: 702.368.2363 F: 702.368.2366

PROPERTY MANAGEMENT SOFTWARERealPage Inc.4000 Internati onal Pkwy.Carrollton, TX 75007stacey.blackwell@realpage.comP: 972.820.3015 F: 972.820.3383

Tenant Technologies, Inc.1665 Willamett e Falls Dr.W. Linn, OR 97068srunkel@tenantt ech.comP: 503.233.2125 F: 503.594.2580

PROPERTY RESTORATION – GENERALCONTRACTORSBelfor Property Restorati on5870 La Costa Canyon Ct.,Ste 200Las Vegas. NV 89129brad.gardner@us.belfor.comP: 702.933.6866 F: 702.933.6869

REAL ESTATE - BROKERSThe Bentley Group Real Estate Advisors6725 Via Austi Pkwy., Ste. 380Las Vegas. NV 89119cbentley@thebentleygroup.comP: 702.966.1166 F: 702.966.1170

RESIDENT SCREENING SERVICESOn-Site7077 Parfet StreetArvada, CO 80004jrossi@on-site.comP: 408.795.4167

The Screening Pros. LLC6512 N. Decatur Blvd., #130-301Las Vegas. NV 89131tres@thescreeningpros.comP: 800.877.3908 F: 800.877.5073

RETENTION & REPUTATION MANAGEMENTSati sFacts Research909 N. Sepulveda Blvd.El Segundo, CA 90245dmiller@sati sfacts.comP: 866.655.1490 F: 866.655.1491

RISK MANAGEMENTLeaseTerm Soluti ons2675 Paces Ferry Road, Ste. #120Atlanta, GA 30339cassondra@leasetermsoluti ons.comP: 888.814.6950 F: 678.981.6255

ROOFING SERVICESGenie Services4300 N. Pecos Rd. #22Las Vegas. NV 89115njeancheff @genieservices.comP: 702.452.1111 F: 702.452.1179

Roofi ng Southwest3125 Ali Baba Ln., Ste. 707Las Vegas. NV 89118chrisp@roofi ngsouthwest.comP: 702.834.4655 F: 480.557.5967

The Original Roofi ng Company4515 Copper SageLas Vegas. NV 89115Collins@trclv.comP: 702.739.7663 F: 702.798.6550

SECURITY DEPOSIT ALTERNATIVESSureDeposit/Assurant Specialty Property293 Eisenhower Pkwy., Ste.320Livingston, NJ 07039-1783brian@suredeposit.comP: 973.992.8440 F: 973.992.8770

SECURITY SERVICES-PATROL SERVICESCitywide SecurityP.O. Box 62249Boulder City, NV 89006info@citywidepatrol.comP: 702.644.2977

SECURITY SYSTEMSAlpha Surveillance Systems3410 E. Russell Road, Ste. #310Las Vegas. NV 89120greg@alphasurveillancesystems.comP: 702.990.1454 F: 702.588.7998

Certi fi ed Fire Protecti on3400 W. Desert Inn Rd.,Ste. #20Las Vegas. NV 89102robin@certf p.comP: 702.873.5995 F: 702.251.1972

SIGNAGEFusion Sign & Design3443 Niki WayRiverside, CA 92507robin@fusionsign.comP: 702.949.0760

SMOKE DETECTORS & ALARMSCerti fi ed Fire Protecti on3400 W. Desert Inn Rd.,Ste. #20Las Vegas. NV 89102robin@certf p.comP: 702.873.5995 F: 702.251.1972

SWIMMING POOL – EQUIPMENT & SUPPLIESVivo Pools825 S. Primrose., Ste HMonrovia, CA 91016willan@vivopools.comP: 702.529.1808 F: 818.952.2122

TELECOMMUNICATIONSCox Communicati ons1700 Vegas Dr.Las Vegas. NV 89106Jim.Fitch@cox.comP: 702.545.1361 F: 702.545.4392

One Calll Now726 Grant StreetTroy, Ohio 45373kati e.love@onecallnow.comP: 877.698.3262

TENANT SCREENINGContemporary Informati on Corp.42913 Capital Dr. #101Lancaster, CA 93535dan@contemporaryinfo.comP: 800.288.4757 F: 800.677.8494

TOWINGAshley’s Towing201 N. MojaveLas Vegas. NV 89101ashleystowing@live.comP: 702.382.3508 F: 702.382.8090

Fast Towing2201 N. Commerce St.Las Vegas. NV 89030fastt owing_lv@yahoo.comP: 702.383.3278 F: 702.383.9513

Quality Towing4100 E. Cheyenne Ave.Las Vegas. NV 89115jberry@unitedroadtowing.comP: 702.649.5711 F: 702.633.4447

UNIFORMSGolden Promoti ons & Apparel3724 White Carnati on St.Las Vegas. NV 89147lgolden@goldenpromo.comP: 702.220.7904 F: 702.631.0094

UTILITIES – BILLING SERVICESConservicePO Box 4696Logan, UT 84323amandash@conservice.comP: 435.713.2258 F: 435.792.3303

WELDING – FABRICATIONWeld-All, Inc.4847 E. Utah AveLas Vegas. NV 89104weld-all-inc@embarqmail.comP: 702.643.7609 F: 702.432.6962

29APRIL | MAY 2015

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For Rent Media Soluti ons (Reno)danett .michelini@forrent.comP: 775.829.7368 F: 775.246.2534

DOORSBerger Building Supply dba Thompson600 S. Rock BlvdSparks. NV 89431jsutt on@thompsondoors.comP: 775.359.0224 F: 775.359.4958

FURNITURE (RENTAL/SALES)CORT Furniture Rental (Reno)4745 Longley Ln., Ste. 101Reno, NV 89502rochelle.mazzone@cort.comP: 775.828.3900 F: 775.828.3909

INSURANCEMeridian Insurance Services216 N. Minnesota St.Carson City, NV 89703rcole@misnv.comP: 775.883.8880 F: 775.883.1929

Western Risk Insurance3140 S. Rainbow Blvd.,Ste. 400 Las Vegas. NV 89146susan@W.ernrisk.comP: 702.368.4217 F: 702.368.4219

NON PROFITWashoe County Health District - ChronicDisease Preventi on ProgramPO BOX 11130Reno, NV 89520lcavallera@washoe.county.usP: 775.328.6140 F: 775.328.3750

PEST CONTROLNorthern Nevada Pest Control1285 Baring Blvd. #339Sparks. NV 89434P: 775.857.1245 F: 775.857.1248

PROPERTY RESTORATION – GENERALCONTRACTORSBelfor Property Restorati on50 Arti san Means WayReno, NV 89511P: 775.424.3200

REAL ESTATE – BROKERSJohnson Group5255 Longley Lane, Ste. 105Reno, NV 89511Floyd@JohnsonGroup.netP: 775.224.3183

TOWINGMilne Towing 1700 Mariett a WaySparks. NV 89431www.milnetowing.comP: 775.359.0106 F: 775 359.0155

30 www.nvsaa.org

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