apbs 2017 draft 02.07 · 2/22/17 1 workshop at the 2017 apbs conference brian gaunt, ph.d....
TRANSCRIPT
2/22/17
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Workshop at the 2017 APBS Conference
Brian Gaunt, Ph.D.Inter-project Coordinator (Florida RtI & PBIS)
University of South Florida
Scott Ford, M.Ed.Assistant Principal
Pflugerville Independent School District, Texas
Coaching Schools to Engage in Effective Teaming and Data Use
Practices within MTSS
Introductions
2
Data Decisions HAVING0DATA0IS0INSUFFICIENT0FOR0IMPROVEMENT!
”The%mere%presence%of%data%does%not%automatically%imply%that%usable%information%is%available.%%Educators%need%support%to%use%these%data%to%the%fullest%extent.”
. Wayman,3J.3C.3(2005).33Involving3teachers3in3data.driven3decision.making:3Using3computer3data3systems3to3support3teacher3inquiry3and3reflection.3Journal3of3Education3for3Students3Placed3At.Risk,310,3295.308.
Coaching%and%leading%should%(a)%provide%direct%training%and%technical%assistance%to%classroom%teachers%and%students;%and%(b)%ensure%organizational%sufficiency%and%alignment%to%sustain%those%training%supports%over%time.
@ Fullan,%M.%&%Knight,%J.%%(2011)
SYSTEM0VARIABLES00AFFECTING0DATA0USE
• Leadership0(School0&0District)• Data0culture• Data0System0Procedures• Effective0Teaming0Practices• Coaching0&0Professional0Dev.• Beliefs,0Skills0&0Knowledge
• (2012)0Honig,0&0Venkateswaran
• (2012)0Little,0J.0W.
• (2012)0Spillane,0J.0P.
• (2010)0Anderson0et0al.
• (2009)0Park0&0Datnow
• (2008)0Honig
• (2008)0Wohlstetter,0et0al.
• (2007)0Firestone0&0Gonzalez,0
• (2007)0Halverson,0et0al.
• (2007)0Ikemoto &0Marsh
• (2006)0Coburn0&0Talbert
• (2006)0Honig &0Coburn
• (2006)0Kerr,0et0al.
• (2006)0Wayman &0Stringfield
• (2006)0Young,0V.0M.
• (2005)0Lachat &0Smith
• (2005)0Wayman,0J.0C.
• (2004)0Sutherland,0S.
• (2001)0Feldman0&0Tung
• (2001)0Armstrong0&0Anthes
LEADERSHIP0RESPONSIBILITIESThe0following0are0correlated0with0improved0student0outcomes:
1. Establish0and0articulate0a0clear&vision&with0a0sense0of0urgency0for0change,0maintain0focus0and0deliver0a0consistent&message&of&implementation over0time0
2. Focus&on&schools&(districts0are0successful0when0schools0are0successful)
3. Create&relationships&with0stakeholders0based0upon0mutual0respect0and0shared0responsibility
4. Engage0in0expert0problem&solving&
5. Invest0in0professional&development
6(Barnhardt,%2009;%Crawford%&%Torgeson,%2007;%Leithwood,%2010;%Louis%et%al.,%2010;)
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COACHING0RESPONSIBILITIES
March3&3Gaunt,32013;3Fullan &3Knight,32011;3Marsh3et3al.,32008;3King3et3al.,32004;3Kowal &3Steiner,32007
LEADING0+0COACHING
Leadership*Characteristics
• Vision,3focus,3consistent3message3of3implementation• Focus3on3schools• Relationships3based3on3respect3&3shared3responsibility• Expert3problem.solving• Investment3in3PD
Coaching*Responsibilities
• Effective3interpersonal3communication3• Data.based3problem.solving• Content3Knowledge• Team3Facilitation• Supportive3leadership• Provide3PD• Evaluate3impacts
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“DATA0COACH”
• Specific3dimensions3of3a3data.coach3include:
• Procedural3assistance3in3identifying3and3addressing3data3quality3and3improving3the3use3of3data3for3planning3and3improvement.
• Modeling3and3skill.building3assistance3in3focusing3data3use3around3critical3questions3and3using3data3to3monitor3progress3of3students3on3multiple3measures3and3areas3of3need.
Lachat,3M.3A.,3&3Smith,3S.3(2005).33Practices3that3support3data3use3in3urban3high3schools.3Journal3of3Education3for3Students3Placed3At.Risk,310,3333.349.
State
LEADERS0…AS0COACHES0…AS0LEADERS…
Leaders
Leaders
Leaders
Leaders
(District)
(Principals3&3Coaches)
(Teachers)
Students3&3Parents
(State)
who3Coach
who3Coach
who3Coach
District
Building
Classroom
Student
10
who3Coach
LEADERS0…AS0COACHES0…AS0LEADERS…
Leaders
Leaders
Leaders
Leaders
(District)
(Principals3&3Coaches)
(Teachers)
Students3&3Parents
(State)
who3Coach
who3Coach
who3Coach
11
who3Coach State
District
Building
Classroom
Student
ADVANCED0ORGANIZER1. Effective3Teaming3Practices
a. Foundation:3Forces3driving3and3restrainingb. Problem3solving3for3student3achievement3concerns.c. Common3group3constructs3
2. Communication3in3Problem3Solvinga. Activity
3. Coaching3Teams3to3Productivitya. Activity3
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ACTIVITY:00Gallery0Walk
• In3a3small3group3of3three3to3four,3identify3and3list3variables3that3obstruct3effective3team.based3data3use/analysis3on3your3campus• Once3completed,3identify3your3members3by3first3name3on3your3list3and3post3the3list3on3the3wall• Everyone3take3a3moment3to3wander3around3the3room3and3look3at3each3other’s3list.33Notice3similarities3and3differences.33What3are3some3of3the3most3common3similarities?
EFFECTIVE0TEAMING0PRACTICESOverview3and3Introduction
DIFFERENTSAME3
PROBLEM3SOLVING
FORCE0FIELD0ANALYSISA3strategy3for3developing3and3providing3active3feedback
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FORCE0FIELD
Sociologist3Kurt3Lewin3developed3his3'force3field3analysis'3model3(1951)• Describes3current3level3of3performance3as a%state%of%equilibrium%between%the%driving%forces%that%encourage%development%and%the%restraining%forces%that%discourage%it
FORCE0FIELD
Equilibrium3exists3because3forces3acting3for3development3are3balanced3by3forces3acting3against3change
RESTRAININGFORCES
DRIVING3FORCES
FORCE0FIELD
Increasing3driving3forces3is3not3enough3for3change• restraining3forces3remain3in3place,3and3as3long3as3they3remain3in3place3it3becomes3harder3to3use3the3driving3forces
RESTRAININGFORCES
DRIVING3FORCES
FORCE0FIELD
Decreasing3restraining3forces3becomes3the3focus• specific3strategies3are3developed3to3lessen3their3force
RESTRAININGFORCES
DRIVING3FORCES
FORCE0FIELD0ANALYSIS0AS0PROBLEM0SOLVING
CLARIFY3CONTEXT3ANDIDENTIFY3OBJECTIVE3
FOR3CHANGE
IDENTIFY3DRIVING/RESTRAINING
FORCES
CHANGE3STRATEGY3TO3REDUCE3RESTRAINING3
FORCES
MONITOR/EVALUATE
•What3is3the3current3state?
CONTEXT
•What3needs3to3be3developed?
CHANGE•What3encourages3development?
DRIVING
•What3discourages3development?
RESTRAIN•How3should3restraints3be3addressed?
STRATEGY
•Does3the3current3state3change?33If3so,3how?
MONITOR
Define3the3Problem Problem3Analysis Develop3and3Implement3Plan
Evaluate
FORCE0FIELD0ANALYSIS0AS0PROBLEM0SOLVING
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LEADERS0…AS0COACHES0…AS0LEADERS…
Leaders
Leaders
Leaders
Leaders
(District)
(Principals3&3Coaches)
(Teachers)
Students3&3Parents
(State)
who3Coach
who3Coach
who3Coach
25
who3Coach State
District
Building
Classroom
Student
EFFECTIVE0TEAMING0PRACTICESPROBLEM.SOLVING3APPLIED3TO3STUDENT3ACHIEVEMENT
WARNING!
Training3school3teams3on3effective3problem3solving3procedures3requires3a3long.term3commitment3to3comprehensive3professional3learning3
supports3involving3a3continuous3improvement3approach.
For3our3purposes3and3Workshop3Objectives:• Demonstrates3what3a3structured3problem3
solving3process3can3involve?• Gives3us3a3chance3to3reflect3on3our3own3
practices3at3our3own3sites.• Allows3us3to3consider3the3teaming3
practices3and3leadership/coaching3supports3needed3to3ensure3effective3problem3solving3practices.
EVER0TRY0THIS…?
• Take3a3very3large3group3of3about3103or3more3people3including3kids3to3a3theme3park?• What3was3your3experience?• Did3everyone3agree3on3what3to3do3first?• Were3some3more3comfortable3than3others3to3go3on3rides?• Did3any3arguments3or3frustrations3rise?
HOW0ABOUT0THIS…?
• Your3team3of383people3convenes3to3review3quarterly3data3for3a3particular3grade3level3with3no3advanced3preview3of3the3multiple3sources3of3data3(63different3sources,3involving353different3types3of3report3formats)3and3you3have3453minutes3to3decide3what3to3recommend3to3leadership3to3improve3student3outcomes.
• The3data3is3placed3in3front3of3the3team3in3a3pile.
• What3typically3happens3next3...in3your3opinion3or3experience?
OBSTACLES0TO0CONSENSUS0ABOUT0DATA0USE0&0INTERPRETATION
• Different0conceptions0about0“data”0• (Coburn0&0Talbert,02006).
• Timely0Access0• (Lachat &0Smith,02005)
• Lack0of0appropriate0data0• (Coburn0&0Talbert,02006;0Kerr0et0al.,02006;0Protheroe,02001)
• Limited0Tech0Capacity0or0Not0UserhFriendly0• (Chen0et0al.,02005)
• Inefficient0or0incorrect0entry0and0mgmt• (Lachat &0Smith,02005)
• Lack0of0Educator0Skills0• (Kerr0et0al.,02006)
RESTRAININGFORCE
How we collaborate as a team about the interpretation and use of our data will either facilitate or restrain our solutions.
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DATA0DISCUSSIONS0NEED STRUCTURE
• (Wayman et3al.,32005)3– “…up.front3planning3should3include3a3calibration3process,3where3stakeholders3develop3consensus3about3shared3standards,3definitions,3and3goals3through3reciprocal3inquiry.based3discussion.”33P.3499
• (Supovitz &3Klein,32003)3found3only319%3of3faculty3in3“innovative3data3use”3schools3reported3they3had3the3skills3to3manipulate3data3to3answer3the3questions3they3were3interested3in.
• (Herman3&3Gibbons,32001;3Mason,32002)3– “Capacity3issues3relate3not3only3to3the3technological3capacity3of3staff3and3their3ability3to3use3computer3software3to3complete3analyses3but3also3to3skills3such3as3formulating3research3questions,3interpreting3results,3and3effectively3developing3and3using3classroom3assessments.”3P.3500
DIFFERENT0MODELS0OF0PS• Tilly,&2002;&
• Behavioral0Consultation0(Kratochwill &0Bergan,01990;0Sheridan0et0al.,01996).• IDEAL0problem0solving0model0(Bransford &0Stein,01984).• Functional0Analysis0of0Behavior/Functional0Behavioral0Assessment0(Repp &0Horner,01999;0Tilly0et0al.,01998).
• Scientist0Practitioner0Model0(Barlow,0Hayes0&0Nelson,01984).• Curriculumhbased0Measurement0(Deno,01995;0Shinn,01989).• Applied0Behavior0Analysis0(Baer,0Wolf,0Risley,01968)• Action0Research0(Calhoun,01994).• Heartland0AEA’s0Problemhsolving0Model0(Reschly &0Ysseldyke,01995).• Team0Initiated0Problem0Solving0(TIPS)00(Todd0et0al.,02011)
• All&have&same&4&thematic&questions:
1. What0is0the0problem?2. Why0is0the0problem0occurring?3. What0will0we0do0about0it?4. Is0the0plan0working?
DRIVING3FORCE
Florida3Adopted3Model3for3Instructional3Data.Based3Decision.Making:3http://www.florida.rti.com/gtips/index.html
CROSSWALK0OF030MODELS Handout LEVELS0OF0PROBLEM0SOLVING
• District0(PKh12)0Focused0(Organizational&Consultation)
• (Barriers0affecting0all0schools)
• School0Building0Focused0(Problem&Solving&at&Tier&1)
• (Barriers0affecting0a0whole0school)
• Classroom0Focused0(Problem&Solving&at&Tier&1&or&2)
• (Barriers0affecting0a0class/grade0level0of0students)
• Student0Focused0(Problem&Solving&at&Tier&2&or&3)&
• (Barriers0affecting0a0student)
Impact for Investm
entIncreasing3Scope3of3Problem.Solving
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(BASIC)0GUIDING0QUESTIONS:1. What*is*the*specific*problem*to*be*addressed?
• What3is3the3problem?3(Define3in3very3specific3and3measurable3terms)• What3source(s)3of3data3were3used3to3identify/recognize3this3problem?• What3is3the3scope3of3the3problem3. (school.wide;3grade.wide;3classroom;3small3group;3individual?)• Do3we3have3a3specific3goal3for3these3students3to3reach3for3Tier31?
2. What*are*some*possible*reasons*why*students*are*not*meeting*Tier*1*expectations*for*
behavior?
• Consider3different3”whys”3(e.g.,3curriculum,3instruction,3skill3deficits,3motivation,3etc).• Which3of3those3reasons3are3”valid”3and3“alterable”?33• Do3we3have3evidence3for3our3hypotheses?
3. What*intervention(s)*will*we*select*and*implement?
• What3intervention3options3exist3to3match3the3students’3need(s)?• Who3will3provide3the3intervention• Who3will3support3the3interventionist3to3ensure3fidelity?• How3will3we3evaluate3success3of3the3plan?3…and3what3is3the3goal3of3the3intervention?
4. Is*the*intervention*plan*working?
• Do3we3see3progress3to3to3the3goal(s)3of3our3intervention?• Do3we3see3improvement3in3the3Tier313data3sources3that3triggered3a3need3for3interventions?
PROBLEM0SOLVING0PROCESS
DEFINE THE PROBLEM: Context and Change ObjectiveWhat Do We Want Students to KNOW and Be Able to DO?
PROBLEM ANALYSIS: Driving/Restraining Forces
Why Can’t They DO It?
IMPEMENT THE PLAN: Change StrategyWhat Are WE Going To DO About It?
EVALUATE: MonitorIs It Working?
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QUESTION01:0WHAT0IS0THE0PROBLEM?0
• Develop3a3Statement3of3the3Problem3and3a3Goal3. written3as3the3difference3between3expected3and3current3performance.
• One3of3the3most3critical3steps3in3the3process.• Why3is3this3a3critical3step?
• Both3statements3must3be3clear,3measurable,3&3observable.
• S.M.A.R.T.3goal
NonHExamples
• Problem3Statement:• Students3are3non.compliant3and3disruptive.
• Goal3Statement:• Students3will3follow3teacher3directions.
Good*Examples
• Problem3Statement:• When3asked3to3engage3in3classwork3in3their3classrooms,3the3students3engage3in3disruptive3behaviors3to3avoid3completing3classwork.
• Goal3Statement:• By3the3end3of3the3second3semester,3students3will3complete3at3least380%3of3all3classwork3assigned3across3all3classes.
DEVELOPING0A0STATEMENT0OF0THE0PROBLEM0AND0A0GOAL
QUESTION02:0WHY0IS0THE0PROBLEM0OCCURRING?
• Different*ways*to*organize*all*the*evidenceHbased*reasons*to*
consider*“why”.
• Functional3academic3behaviors33(e.g.,3Daly3et3al.31997).• Instructional3Hierarchy3(Haring3&3Eaton,31978;3Ardoin &3Daly,32007)• Function.based3behavior3analysis3(Cooper3et3al.,32007;3Iwata,31982)3• Ecological3variables3(e.g.3ICEL3. Upah &3Tilly,32002;3Ysseldyke et3al.,32012)
• Don’t&get&hung&up&on&which&to&choose…
QUESTION02:0WHY0IS0THE0PROBLEM0OCCURRING?
• Focus3on3“alterable”,3“actionable”,3and3“valid”• Consider:• Do3teams3have3a3content3expert3to3help3develop3potential3reasons?• Which3hypotheses3are3alterable?3Valid?• Which3hypotheses3are3“watershed”3assumptions3(aka3“Keystone3Targets”3.Barnett3et3al.,31997)
• See3Handout:3Hypotheses3Domains
GENERATING0HYPOTHESES0h INDIVIDUAL0STUDENT0EXAMPLE
Problem0ID:0
!Problem%statement%@ When%disembarking%the%school%bus%on%campus,%Brian%physically%pushes%or%verbally%teases%other%students…because…a. Statement&of&why&(hypothesis):
• Consider&variables&in&the&“Ecological&Factors”&handout.
• Hypothesis:&
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GENERATING0HYPOTHESES0h TIER010EXAMPLEProblem0ID:0
!43%&of&students&are&receiving&2&or&more&referrals&for&disruption&in&many
classrooms&during&large&group&instruction&because…
a. Statement&of&why&(hypothesis):
• Use&handout&again…but&focus&on&systemic&factors&and&schoolwide&conditions&
that&adults&influence&(e.g.,&fidelity&of&practices).
• Hypothesis:
ProblemAnalysis
InterventionDesign
The%desired%goal%is%not%occurring%because%______________.
If%___________%would%occur,%then%the%problem%would%be%reduced.
FORMAT0FOR0HYPOTHESIS0VALIDATION
Do*we*have*evidence*to*support*our*hypothesis?:
…because teachers are not recognizing students for engaging in classroom rules.
If teacher provided higher amounts of positive attention and rewards to students for engaging in classroom rules, then students in those classrooms will follow classroom rules more consistently resulting in fewer referral for disruption.
Hypothesis Prediction
Assessment'Question(s):Are%teachers%not%recognizing%students%for%engaging%in%classroom%rules?
Interviews?%%Focus%Groups?%%Surveys?%%Written%documents?%
Observations?
What'answers'did'we'find?:
Where'are'the'answers?:
Ex.%%Students%report%that%they%have%been%taught%the%classroom%
rulesG%Teachers%of%targeted%students%were%observed%to%use%
reward%system%to%recognize%students%following%rules
GENERATING0AND0VALIDATING0HYPOTHESES
• Statement0of0the0problem• 47%&of&all&students&in&the&school&are&receiving&2&or&more&referrals&for&disruption&in&classroom&locations…
• Brainstorm0statements0about0“why”.• …because&teachers&are¬&recognizing&students&for&engaging&in&classroom&rules.
• Change0statements0into0prediction0statements.• IF&teachers&provided&higher&amounts&of&positive&attention&and&rewards&to&students&for&engaging&in&
classroom&rules,&THEN&students&in&those&classrooms&will&follow&classroom&rules&more&consistently&resulting&
in&fewer&referrals&for&disruption.
• Turn0prediction0statements0into0assessment0questions.• Are&teachers&providing&sufficient&positive&attention&for&engaging&in&classroom&rules?
• Determine0appropriate0method0to0test0questions0(validate).• Review&Records?&&&&&&Observe?&&&&&&&Interview?&&&&&&&&Test?
43%%of%students%are%receiving%2%or%more%referrals%for%disruption%in%many classrooms%during%large%group%instruction%because…Very4few4opportunities4to4respond4(OTRs)4are4provided4to4students4during4large4group4instruction
Principal3Walk.through33Observations3(e.g.,3Danielson3or3Marzano)
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43%%of%students%are%receiving%2%or%more%referrals%for%disruption%in%many classrooms%during%large%group%instruction%because…Curriculum4is4at4students’4frustrational level4rather4than4instructional4level
43%%of%students%are%receiving%2%or%more%referrals%for%disruption%in%many classrooms%during%large%group%instruction%because… Curriculum%is%at%students’%frustrational level%rather%than%instructional%level
Overall: Meeting*AcademicNot*Meeting*Academic
(at*least*1*Course*D*or*F)
Meeting*Behavior 50.5% 6.8%
Not*Meeting*Behavior
(2 or*more*ODRs)0.3% 42.4%
43%%of%students%are%receiving%2%or%more%referrals%for%disruption%in%many classrooms%during%large%group%instruction%because…Curriculum%is%at%students’%frustrational level%rather%than%instructional%level
43%%of%students%are%receiving%2%or%more%referrals%for%disruption%in%many classrooms%during%large%group%instruction%because… Expectations,4rules4and4routines4are4not4taught4consistently
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43%%of%students%are%receiving%2%or%more%referrals%for%disruption%in%many classrooms%during%large%group%instruction%because…Expectations,4rules4and4routines4are4not4taught4consistently
Validated0Hypotheses:0Links0to0Tier010Improvements
!43%%of%students%are%receiving%2%or%more%referrals%for%disruption%in%manyclassrooms%during%large%group%instruction%because…
• Instruction• Very&few&opportunities&to&respond&(OTRs)&
are&provided&to&students&during&large&
group&instruction
• Curriculum• Curriculum&is&at&students’&frustrational
level&rather&than&instructional&level
• Environment• Expectations,&rules&and&routines&are¬&
taught&consistently
! Tier&1&Improvement&Strategy:&
General&Ideas
• Instruction– Increase&Opportunities&to&Respond
• Who,0what,0how,0when,0eval?• Curriculum– Utilize&curricular&materials&that&are&at&
students’&instructional&levels
• Who,0what,0how,0when,0eval?• Environment– Teach&the&expectations,&rules&and&
routines&consistently
• Who,0what,0how,0when,0eval?
QUESTION03:0WHAT0WILL0WE0DO0ABOUT0IT?0
• TIER020WEBINARS0ON0INTERVENTION0PLANNING:• Tier020Series:0Intervention0Planning0Part0I
• http://flpbs.fmhi.usf.edu/pdfs/Intervention%20Planning_1.zip• Tier020Series:0Intervention0Planning0Part0II
• http://flpbs.fmhi.usf.edu/pdfs/Tier%202%20Series%20Intervention%20Planning%20Part_2.zip
• Options for Intervention Selection– Standard Protocol (Requires least analysis)– Standard Protocol + Customization (More analysis here)– Completely Customized Intervention (In-depth analysis)
QUESTION03:0WHAT0WILL0WE0DO0ABOUT0IT?0
• YOUR3PLAN3SHOULD3CONTAIN:1. Specific3details3on3who3will3provide3the3intervention3and3what3it3will3involve3
a. e.g.,3materials,3procedures,3schedule,3transition3practices,3etc.
2. Specific3details3on3who3will3support3the3interventionist3to3ensure3fidelity3of3the3intervention3and3what3that3support3will3involve.a. Needs3of3the3interventionist3will3drive3all3of3these3details.
3. Specific3details3on3how3you3will3measure3successfulness3of3the3plan.1. What3measures3for3tracking3student3progress?33When?3How3often?3By3whom?3Etc.2. What3methods3used3to3observe3and3document3fidelity3of3intervention?333. What3criteria3is3needed3to3determine3the3intervention3worked?4. What3decisions3will3you3make3based3on3potential3data3outcomes?3(i.e.,3decision.rules)
QUESTION04:0IS0THE0PLAN0WORKING?
• Recall:3Step333of3PS• Plan3Components:
• Intervention3implementation3and3use• Supports3to3ensure3fidelity3of3plan3design• Methods3and3procedures3to3determine3progress3and3success.
• Here3we3want3to3look3at3two3data3sources:3• Progress3monitoring3data3(e.g.,3good,3questionable,3or3poor3student3response)• Intervention3fidelity3data3(e.g.,3acceptable3or3unacceptable).
• Let’s3focus3on3how3to3develop3“decision3rules”3and3why.
Decision0Rules:0Why,0What0for?
Evidence3based3intervention3linked3to3verified3hypothesis3planned
Evidence3based3intervention3implemented
Student3Outcomes3(SO)3
Assessed
Treatment3Fidelity3(TF)3Assessed
Data.based3Decisions
Continue3Intervention
Implement3strategies3to3promote3treatment3fidelity
Modify/change3InterventionFrom3Lisa3Hagermoser3Sanetti,320083NASP3Convention
• See handout: “Decision rules -crosswalk…”– Guidance to build
your own rules
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NOTE:%%This%is%an%example.%%Districts%are%encouraged%to%develop%one%that%is%agreeable%to%leadership%at%the%district%and%school%levels%to%promote%cross@school%consistency%of%decision@making%with%data.
Reflection
• Review3Problem3Solving3Guiding3Questions3(53min)
• Think.Pair.Share3(53minutes3per3person)
• Share:• Is3there3a3particular3model3of3PS3used3at3your3school?• Does3your3data3system(s)3allow3your3teams3to3answer3the3following3questions?3(Guiding3Questions3for3Problem3Solving)?• What3issues3are3you3having3with3teams3using3their3data3most3effectively3and3efficiently?
EFFECTIVE0TEAMING0PRACTICESPROBLEM.SOLVING3APPLIED3TO3PROFESSIONAL3LEARNING3COMMUNITIES3(PLCs)
IDENTIFYING0HIGHhFUNCTIONING0GROUPS
WHAT*DO*THEY*LOOK*LIKE*AND*SOUND*LIKE
FIVE0GROUP0CONSTRUCTS
Norm
Goal
Role
Structure
Cohesion
THE3VISIBLE3AND3INVISIBLE3GROUPYvonne3Agazarian and3Richard3Peters
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STRUCTURE
WHAT*YOU*ALREADY*KNOW
Frameworks3that3the3group3uses3to3organize3and3communicate3information
• Meeting agenda• Individuals invited to meeting
(members)• Amount of time set for meeting• Specific models used by the group
• Datawise
• Response to Intervention• Team Initiated Problem Solving
(TIPS)
BUT,*CONSIDER*THIS…
Correcting3weak3structure3is3one3of3the3easiest3and3most3common3group3constructs3to3address,3however…
Norm
Goal
RoleStructure
Cohesion
STRUCTURE:00Consideration
A3struggling3PLC3group3is3coached3by3an3administrator3to3use3the3Datawise data3analysis3process.33The3administrator3trains3the3group3in3the3model.33Within3three3weeks3the3PLC3stops3meeting3altogether3because3of3time3constraints3and3conflicts3within3the33group.
…*ADDRESSING*STRUCTURE*ALONE*IS*TYPICALLY*NOT*
ENOUGH*TO*ASSIST*WITH*GROUP*DEVELOPMENT
STRUCTURE:00Recommendation
• Meeting3structure3is3clear3and3relevant• Agenda/notes• Time• Action3items
• The3information3structure3is3well3understood,3supports3the3work3of3the3group,3and3can3be3used3with3some3level3of3skill3by3all3members• Structure3is3addressed3in3concert3with3all3other3constructs
NORMS
WHAT*YOU*ALREADY*KNOW
Determines3the3range3and3type3of3behavior3that3the3group3considers3‘acceptable’
BUT,*CONSIDER*THIS…
Norm
Goal
RoleStructure
Cohesion
Every group3norms• Intentionally• Unintentionally
NORMS:00Consideration
At3the3start3of3the3school3year,3a3grade.level3PLC3adopts3a3set3of3‘norms’3that3one3of3the3members3saw3at3a3training3she3attended3during3the3summer,3and3the3group3never3looks3at3them3again3for3the3rest3of3the3year.
NORMING*IS*NOT*AN*EVENTH
IT&IS&AN&ONGOING&PROCESS&THAT&TAKES&PLACE&IN&EVERY GROUP
NORMS:00Recommendations
• Intentional3and3continuous3consideration• Representative3of3and3unique3to3the3current group• A3cookie.cutter,3one.size.fits.all3approach3misses3the3point
• Established3through3discussion3and3consensus3of3all3members• Monitored3and3reviewed3regularly
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GOALS
WHAT*YOU*ALREADY*KNOW
Describes3the intended3outcomes3of3group3interactions
BUT,*CONSIDER*THIS…
Two3types3of3goals3are3always3in3place3
"Explicit3Goal• The3goal3the3group3says it3has
"Implicit3Goal• The3goal3the3group3acts like3it3has
Norm
Goal
RoleStructure
Cohesion
GOALS:00Consideration
A3PLC3meets3to3common3assessment3data.33However,3the3group3spends3it’s3time3expressing3frustration3with3district3expectations
EXPLICIT3GOAL:33 process3information3to3assist3campus3developmentIMPLICIT3GOAL:33 support3one3another3around3frustration
IMPLICIT*GOALS*TRUMP*EXPLICIT*GOALS
#Without*alignment*it*is*unlikely*explicit*goals*will*be*met
GOALS:00Recommendations
• Pay3attention3to3implicit3goals3(how3the3group3behaves)3in3relation3to3explicit3goals3(why3the3group3says3it3has3come3together)• The3closer3implicit3goals3align3with3explicit3goals3the3more3likely3the3group3will3involve3itself3in3productive3work
ROLES
WHAT*YOU*ALREADY*KNOW
Specific3types3of3behavior3associated3with3members3within3a3group
BUT,*CONSIDER*THIS…
Members3in3a3group3typically3occupy3more3than3one3role3at3a3time
Norm
Goal
RoleStructure
Cohesion
ROLES:00Consideration
The3Department3Chair3functions3as3the3PLC3group3facilitator3and3typically3organizes3and3summarizes3all3the3data3for3the3committee3members• GROUP3ROLE:33 Department3Chair;3PLC3Facilitator• PERSON3ROLE: Caretaker
ALL ROLES*SHOULD*SUPPORT*GROUP*DEVELOPMENT
ROLES:00Recommendation
• GROUP3ROLES3should3be3clear3and3relevant3to3the3work3of3the3group• PERSON3ROLES3should3support3group3development
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COHESION
WHAT*YOU*ALREADY*KNOW
The3strength3of3bonding3within3the3group3system
BUT,*CONSIDER*THIS…
Cohesion,3or3lack3of3cohesion,3can3be3clearly3seen3and3heard3at3the3close3of3meetings3
Norm
Goal
RoleStructure
Cohesion
COHESION:00Consideration
Members3have3been3waiting3for3the3PLC3lead3to3close3the3meeting.33They3already3have3gathered3their3things3gathered3together3and3ready3to3go.33AS3soon3as3the3PLC3lead3acknowledges3the3meeting3is3over,3members3rush3out3of3the3door.33
AN*UNCOHESIVE*GROUP*IS*A*SIGN*THAT*THE*GROUP*
NEEDS*ATTENTION
# Canary*in*a*coal*mine!
COHESION:00Take0Away
• Commitment3to3the3task.at.hand• Energy3of3members3to3do3the3work• Support3for3each3other’s3efforts• Sense3of3development/moving3ahead
PROFILE0OF0PROBLEM0SOLVING0GROUP
Norm
Goal
RoleStructure
Cohesion
Norm
Goal
RoleStructur
e
Cohesion
CONSTRUCT DESCRIPTION
NORM Emerge3through3trial3and3error
GOAL Alignment3of3implicit3to3explicit3is3weak3or3non.existent
ROLE Unclear3and/or3do3not3support3the3development3of3the3group
STRUCTURE Doesn’t3exist,3isn’t3well3understood,3not3used3with3skill3or3is3the3only3construct3that3gets3addressed
COHESION Weak3or3nonexistent3• people3can’t3wait3to3get3out3of3the3meeting3and3on3to3what3they3want3to3do3outside3of3the3
group
STEREOTYPICAL0GROUP
CONSTRUCT DESCRIPTION
NORM Focused3on3and3unique3to3the3current3group;3regularly3monitored3and3regularly3reviewed
GOAL Aligned:33the3group3interacts3(implicit)3in3accordance3to3the3stated3reason3for3coming3together3(explicit)
ROLE All3roles3support3the3development3of3the3group
STRUCTURE Clear,3well.understood,3well.used3and3facilitates3the3flow3of3information
COHESION Energy3exists3within3the3group3to3stay3with3the3work
HIGHhFUNCTIONING0GROUP
Norm
Goal
RoleStructure
Cohesion
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ACTIVITY:00Think/Pair/Share
Norm
Goal
RoleStructure
Cohesion
Think*of*a*professional*group*with*
which*you’ve*had*direct*experience*that*
you*would*identify*as*‘highH
functioning’.
• What3was3the3group?
• What3was3the3work3you3were3involved3in3with?
• Why3would3you3consider3it3to3be3high.functioning?3! Try3to3talk3about3the3strengths3
of3the3group3using3the3five3constructs.
EFFECTIVE0TEAMING0PRACTICESProblem3Solving3Communication3in3Groups
How to communicate comes before what to communicate@Yvonne%Agazarian
Autobiography%of%a%Theory
GROUP0COMMUNICATION
WHAT3DOES3A3PROBLEM3SOLVING3GROUP3SOUND3LIKE?
“Any3statement3we3make3is3relative3to3our3position3and3perspective,3our3project3and3purpose.33No3statement3is3exempt3from3the3particularity3of3experience.”@Joanna%MacyThe%Dharma%of%Natural%Systems
TYPES0OF0COMMUNICATION
.blame,3defense,3complaint .discount,3interrupt,3yes.but3
.personal3experience,3personal3beliefs3
.joking3around,3social/polite3talk
.opinion,3proposal
.inner.feelings .agreements,3builds3on3others3ideas
.facts3and3figures,3broad3and3narrow3questions
.paraphrase,3summary,3answer3question
SYSTEM*FOR*
ANALYZING*
VERBAL*
INTERACTION
.Yvonne%Agazarrian@Anita%Simon
Uneven3distribution
An3even3distribution3throughout
A3way3to3operationalize3group3interaction3in3concrete3terms3to3assist3with3group3development3
2/22/17
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PRODUCTIVE3WORK3GROUP
RECOGNIZING0WHAT0GROUP0PROBLEM0SOLVING0SOUNDS0LIKE
FIGHTING
OBSCURING
COMPETINGRESONATING**
INDIVIDUALIZING
FACT3FINDINGINFLUENCINGRESPONDINGINTEGRATING
There3is3nothing3‘wrong’3or3‘right’3about3any form3of3communication3from3a3systems3perspective3
It’s3all3a3matter3of3FUNCTION
**3RESONATING3is3‘person’3related3rather3than3‘topic’
FIGHTING
OBSCURING
COMPETING
INFLUENCING
FACT3FINDINGRESONATING**RESPONDINGINTEGRATING
COUNSEL/ADVICE3SESSION
FIGHTINGCOMPETING
RESONATING**
INFLUENCING
OBSCURINGRESPONDINGINTEGRATINGINDIVIDUALIZING
NEW3SOCIAL3SETTING
INDIVIDUALZING
ACTIVITY:00Conversation0Rewind
• Count3off3by3‘three’• Form3small3groups3with3others3so3that3each3group3has3the3following• Member3One• Member3Two• Member3Three
• The3handout3for3this3activity3has3a3front3side3‘A’3and3a3back3side3‘B’• Make3sure3you3have3a3‘script’3for3each3member• Stay*on*side*‘A’H please*do*NOT*turn*the*sheet*over*to*side*‘B’*until*asked*to*
do*so!
ACTIVITY:00Conversation0Rewind
• Read3through3the3dialogue3on3side*‘A’,3using3the3script3that3you3have3for3your3specific3membership3role3(i.e.,3one,3two3or3three)• Once3completed,3please3rate3both3‘productivity’3and3‘morale’3within3the3group3on3a3scale3of3one3to3five:
ONEH
LOW
TWO THREE FOUR FIVEH
HIGH
PRODUCTIVITYMORALE
ACTIVITY:00Conversation0Rewind
• Read3through3the3dialogue3on3side*‘B’,3using3the3script3that3you3have3for3your3specific3membership3role3(i.e.,3one,3two3or3three)• Once3completed,3please3rate3both3‘productivity’3and3‘morale’3within3the3group3on3a3scale3of3one3to3five:
ONEH
LOW
TWO THREE FOUR FIVEH
HIGH
PRODUCTIVITYMORALE
PROFILE0OF0PROBLEM0SOLVING0GROUP
Norm
Goal
RoleStructure
Cohesion
FACT3FINDING
INTEGRATING
RESPONDING
INFLUENCING
EFFECTIVE0TEAMING0PRACTICESCoaching3Groups3Toward3More3Effective3Problem3Solving3Behavior
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A leader is best when people barely know he exists. When his work is done and his aim is fulfilled they will say, “We did it ourselves.”@Lao%Tzu
Chinese%philosopher
BOUNDARIES
A3threshold3that3either3lets3in3formation3in3or3keeps3information3out
PERMEABLE0BOUNDARIESOpen3or3relatively3low3threshold
INFORMATION
INFORMATION
INFORMATION
INFORMATION
PERMEABLE0BOUNDARIES00
AMBIGUITY CONTRADICTION
REDUNDANCY
IMPERMEABLE0BOUNDARIES
Norm
Goal
RoleStructure
Cohesion FIGHT
COMPETE
BLAME/ATTACK
INFORMATION
INFORMATION Norm
Goal
RoleStructure
Cohesion
NO/WEAK0BOUNDARIES
JOKING*AROUND
STORY*TELLING
INDIVIDUALIZING
INFORMATION
INFORMATION
2/22/17
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PROBLEM0SOLVING0GROUPS
Norm
Goal
RoleStructure
Cohesion
FACT3FINDING
INFLUENCING
INTEGRATING
RESPONDINGINFORMATION
INFORMATIONINFORMATION*IS*
ACCESSED*AND*USED
AMBIGUITIES*AND*
CONTRADICTIONS*ARE*
RESOLVED
REDUNDANCIES*ARE
MINIMIZED
•What3is3the3current3state?
CONTEXT
•What3needs3to3be3developed?
CHANGE •What3encourages3development?
DRIVING
•What3discourages3development?
RESTRAIN •How3should3restraints3be3addressed?
STRATEGY
•Does3the3current3state3change?33If3so,3how?
MONITOR
Define3the3Problem Problem3Analysis Develop3andImplement3Plan
Evaluate
FORCE0FIELD0ANALYSIS0AS0PROBLEM0SOLVING
IDENTIFYING0DRIVING/RESTRAINING0FORCES
CONSTRUCTS
Norms
Goals
RolesStructure
Cohesion
COMMUNICATION
FACT3FINDING
INFLUENCING
INTEGRATING
RESPONDING
Not3all3ideas3are3heard3during3our3meetings3because3of3interruptions
If3we3learn3to3monitor3for3and3decrease3use3of3interruptions,3then3more3ideas3can3be3brought3into3our3meeting
Our3group3already3has3well.established3norms Our3norms3do3not3address3‘interrupting3behavior’
Our3group3does3not3regularly3monitor3our3norms
Do3all3members3of3the3group3have3a3clear3understanding3the3importance3of3‘norms’?
We3will3revisit3our3group3norms3and3re.emphasize3their3importance
We3will3establish3a3norm3specifically3around3‘interrupting3behavior’
We3will3start3monitoring3our3group3performance3for3each3meeting
LEADING0TEAMS:00J.0Richard0Hackman
“BAD”*COACHING
Identifying3a3team’s3problems3and3telling3members3exactly3what3they3should3do3to3fix3them
“GOOD”*COACHING
Helping3a3team3develop3a3task.appropriate3strategy
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Not3all3ideas3are3heard3during3our3meetings3because3of3interruptions
If3we3monitor3for3interruptions,3then3more3ideas3can3be3brought3into3our3meeting
Our3group3already3has3well.established3norms Our3norms3do3not3address3‘interrupting3behavior’
Our3group3does3not3regularly3monitor3our3norms
Do3all3members3of3the3group3have3a3clear3understanding3the3importance3of3‘norms’?
We3will3revisit3our3group3norms3and3re.emphasize3their3importance
We3will3establish3a3norm3specifically3around3‘interrupting3behavior’
We3will3start3monitoring3our3group3performance3for3each3meeting
PROBLEM0SOLVING0GROUPS
Norm
Goal
RoleStructure
Cohesion
FACT3FINDING
INFLUENCING
INTEGRATING
RESPONDINGINFORMATION
INFORMATIONINFORMATION*IS*
ACCESSED*AND*USED
AMBIGUITIES*AND*
CONTRADICTIONS*ARE*
RESOLVED
REDUNDANCIES*ARE
MINIMIZED
ACTIVITY:00Fish0Bowl00
Use3your3handout3to3take3a3moment3and3review3the3elements3of3an3effective3PLC.
A&fiveFmember&PLC&is&working&through&a&dataFanalysis&protocol&that&MEMBER&ONE&learned&about&at&this&year’s&APBS&conference:&&DEFINE,&ANALYZE,&IMPLEMENT,&EVALUATE.&&They&are&at&the&stage&where,&after&defining&the&Problem&Statement&they&are&to&develop&a&Hypothesis&Statement&to&start&identifying&why&the&problem&is&occurring.
Please3listen3in3on3the3PLC3meeting…33
ACTIVITY:00Fish0Bowl00
In3groups3of3two3to3three,3use3the3force.field3analysis3template3to3focus3on3one3of3the3elements3that3you3feel3could3assist3the3group3if3they3were3to3develop3that3element3more3extensively.3
EFFECTIVE0TEAMING0PRACTICESLEADING3A3DATA3CULTURE3TO3SUPPORT3EFFECTIVE3DATA.BASED3DECISION.MAKING
2/22/17
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Data gathering and interpretation are not value-free, but freighted with emotional predispositions and cognitive preconceptions.@Joanna%Macy
The%Dharma%of%Natural%Systems
Groups0that0Approach0Success0or0Avoid0Failure
Avoid3Failure Approach3
Success
••Evade3concerns3of3either3failure3or3success
••Seek3means3to3sidestep3unfavorable3consequences
••Stick3to3same3goals/expectations3(status3quo),3or3lower3them
••Evaluate3their3group3with3low3approval;3less3attracted3to3their3own3group
••Activities/tasks3associated3with3goal3deemed3less3important
••Judge3the3group3in3relation3to3past3performance3rather3than3on3future3goal3attainment
••Gladly3abandon3the3practice3of3setting3aspiration3levels
••Dismiss3or3discount3data
GROUPS*TRYING*TO*AVOID*FAILUREMotives3and3Goals3in3Groups@ Alvin%Zander%(1996)
••Perceives3that3the3future3promises3a3greater3likelihood3of3success
••Raise3their3anticipated3level3of3aspiration
••Develop3feeling3of3pride3in3their3group
••Assign3favorable3evaluation3to3their3group’s3performance
••Attribute3greater3value3to3future3success
••Develop3a3disposition3to3seek3future3success
••Perceive3their3group3to3be3attractive
••Become3committed3to3the3process3of3setting3future3goals
••Clarify3data3points3for3better3understanding3in3order3to3build3and3improve3performance
GROUPS*TRYING*TO*APPROACH*SUCCESS Motives3and3Goals3in3Groups@ Alvin%Zander%(1996)
USE0DATA00VS.00USED0BY0DATA“Many of these [school] improvements were possible because teachers trusted
that data were used for school improvement. This is important in light of
research that shows teacher suspicion of data (Ingram, et al., 2004); principals in this study ensured that data were used for diagnostic purposes
that were seen by teachers as beneficial and non-threatening. We may
characterize this by suggesting that practice was improving because these
schools were helping teachers use data rather than be used by data.”
Wayman,3J.3C.,3&3Stringfield,3S.33(2006).3Technology.supported3involvement3of3entire3faculties3in3examination3of3student3data3for3instructional3improvement.3American%Journal%of%Education,3112,3549.571.
ACTIVITY:00Gallery0Walk0Revisited
• Please3revisit3the3list3of3variables3that3you3and3your3other3training3participants3generated3at3the3start3of3the3session.33Retrieve3your3list3from3it’s3place3on3the3wall3and3bring3it3back3to3do3some3further3work.• Once3back3together,3help3identify3some3‘next3steps’3that3you3could3take3when3you3return3to3your3campus3to3address3some3of3the3‘restraining3forces’3you3identified.33Think3about3how3you3could3use3some3of3the3information3from3this3session3to3help.
2/22/17
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Thank You!&
Enjoy the Conference
INSERT3SCREENSHOT3OF3WORKSHOP3EVALUTION3SURVEY3FRONT3PAGE3.HERE
Contact3Emails:
• Brian3Gaunt3. [email protected]• Scott3Ford3.