APPENDIX D

Questions 1-95

Crosstabulation Tables: region, length of membership in TLSC, length of membership in CMAA, age,

gender, club position, CCM certification status, club type, and total club revenue

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Crosstab Question 1 -- Overall Assessment of the Club: Overall, I am pleased with the TLSC

* Note: Mean error covers 95% of distribution.

Overall, I am pleasedwith the TLSC

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

7349.0%

7449.7%

00.0%

21.3%

149100.0%

149

3.46

0.58

±0.09

North

Region

3456.7%

2643.3%

00.0%

00.0%

60100.0%

60

3.57

0.50

±0.13

South

2444.4%

3055.6%

00.0%

00.0%

54100.0%

54

3.44

0.50

±0.14

Central/West

1548.4%

1445.2%

00.0%

26.5%

31100.0%

31

3.35

0.80

±0.29

10 years or less

Length of TLSC Membership

4448.9%

4651.1%

00.0%

00.0%

90100.0%

90

3.49

0.50

±0.11

Over ten years

2950.9%

2645.6%

00.0%

23.5%

57100.0%

57

3.44

0.68

±0.18

10 years or less

Length of CMAA Membership

3044.1%

3855.9%

00.0%

00.0%

68100.0%

68

3.44

0.50

±0.12

Over ten years

4353.1%

3644.4%

00.0%

22.5%

81100.0%

81

3.48

0.63

±0.14

Under 50

Age

4153.2%

3646.8%

00.0%

00.0%

77100.0%

77

3.53

0.50

±0.11

50 and older

3244.4%

3852.8%

00.0%

22.8%

72100.0%

72

3.39

0.64

±0.15

Overall, I am pleasedwith the TLSC

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

1275.0%

00.0%

00.0%

16100.0%

16

3.25

0.45

±0.22

Male

6952.7%

6045.8%

00.0%

21.5%

131100.0%

131

3.50

0.59

±0.10

COO/GM/ClubManager

Club Position

5047.2%

5450.9%

00.0%

21.9%

106100.0%

106

3.43

0.60

±0.12

Assistmgr./Dept head

2156.8%

1643.2%

00.0%

00.0%

37100.0%

37

3.57

0.50

±0.17

CCM certifiedalready

CCM Certification Status

2742.9%

3454.0%

00.0%

23.2%

63100.0%

63

3.37

0.66

±0.17

Not certified

4251.2%

4048.8%

00.0%

00.0%

82100.0%

82

3.51

0.50

±0.11

Country/GolfClub

Club Type

5850.0%

5850.0%

00.0%

00.0%

116100.0%

116

3.50

0.50

±0.09

Other clubs

1446.7%

1446.7%

00.0%

26.7%

30100.0%

30

3.33

0.80

±0.29

$5 million orless

Total Club Revenue

1450.0%

1242.9%

00.0%

27.1%

28100.0%

28

3.36

0.83

±0.31

More than $5million

5748.7%

6051.3%

00.0%

00.0%

117100.0%

117

3.49

0.50

±0.09

Crosstab Question 2 -- Overall Assessment of the Club: The TLSC is a good value for what I pay in dues and fees

* Note: Mean error covers 95% of distribution.

The TLSC is a goodvalue for what I payin dues

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

7651.0%

6745.0%

42.7%

21.3%

149100.0%

149

3.46

0.62

±0.10

North

Region

3863.3%

2236.7%

00.0%

00.0%

60100.0%

60

3.63

0.49

±0.13

South

2648.1%

2444.4%

47.4%

00.0%

54100.0%

54

3.41

0.63

±0.17

Central/West

1238.7%

1754.8%

00.0%

26.5%

31100.0%

31

3.26

0.77

±0.28

10 years or less

Length of TLSC Membership

4853.3%

3842.2%

44.4%

00.0%

90100.0%

90

3.49

0.59

±0.12

Over ten years

2849.1%

2747.4%

00.0%

23.5%

57100.0%

57

3.42

0.68

±0.18

10 years or less

Length of CMAA Membership

3247.1%

3450.0%

22.9%

00.0%

68100.0%

68

3.44

0.56

±0.14

Over ten years

4454.3%

3340.7%

22.5%

22.5%

81100.0%

81

3.47

0.67

±0.15

Under 50

Age

4254.5%

3342.9%

22.6%

00.0%

77100.0%

77

3.52

0.55

±0.13

50 and older

3447.2%

3447.2%

22.8%

22.8%

72100.0%

72

3.39

0.68

±0.16

The TLSC is a goodvalue for what I payin dues

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1062.5%

637.5%

00.0%

00.0%

16100.0%

16

3.63

0.50

±0.25

Male

6650.4%

5945.0%

43.1%

21.5%

131100.0%

131

3.44

0.63

±0.11

COO/GM/ClubManager

Club Position

5450.9%

4643.4%

43.8%

21.9%

106100.0%

106

3.43

0.66

±0.13

Assistmgr./Dept head

2054.1%

1745.9%

00.0%

00.0%

37100.0%

37

3.54

0.51

±0.17

CCM certifiedalready

CCM Certification Status

3047.6%

3149.2%

00.0%

23.2%

63100.0%

63

3.41

0.66

±0.17

Not certified

4453.7%

3441.5%

44.9%

00.0%

82100.0%

82

3.49

0.59

±0.13

Country/GolfClub

Club Type

6253.4%

5043.1%

43.4%

00.0%

116100.0%

116

3.50

0.57

±0.11

Other clubs

1446.7%

1446.7%

00.0%

26.7%

30100.0%

30

3.33

0.80

±0.29

$5 million orless

Total Club Revenue

1242.9%

1450.0%

00.0%

27.1%

28100.0%

28

3.29

0.81

±0.31

More than $5million

6253.0%

5143.6%

43.4%

00.0%

117100.0%

117

3.50

0.57

±0.10

Crosstab Question 3 -- Overall Assessment of the Club: I would recommend the TLSC to other club managers

* Note: Mean error covers 95% of distribution.

I would recommendthe TLSC to otherclub managers and/orcolleagues

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

10369.1%

4429.5%

21.3%

00.0%

149100.0%

149

3.68

0.50

±0.08

North

Region

4473.3%

1626.7%

00.0%

00.0%

60100.0%

60

3.73

0.45

±0.12

South

3870.4%

1629.6%

00.0%

00.0%

54100.0%

54

3.70

0.46

±0.13

Central/West

2167.7%

825.8%

26.5%

00.0%

31100.0%

31

3.61

0.62

±0.22

10 years or less

Length of TLSC Membership

5864.4%

3235.6%

00.0%

00.0%

90100.0%

90

3.64

0.48

±0.10

Over ten years

4578.9%

1017.5%

23.5%

00.0%

57100.0%

57

3.75

0.51

±0.14

10 years or less

Length of CMAA Membership

4261.8%

2638.2%

00.0%

00.0%

68100.0%

68

3.62

0.49

±0.12

Over ten years

6175.3%

1822.2%

22.5%

00.0%

81100.0%

81

3.73

0.50

±0.11

Under 50

Age

5368.8%

2431.2%

00.0%

00.0%

77100.0%

77

3.69

0.47

±0.11

50 and older

5069.4%

2027.8%

22.8%

00.0%

72100.0%

72

3.67

0.53

±0.13

I would recommendthe TLSC to otherclub managers and/orcolleagues

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1487.5%

212.5%

00.0%

00.0%

16100.0%

16

3.88

0.34

±0.17

Male

8967.9%

4030.5%

21.5%

00.0%

131100.0%

131

3.66

0.51

±0.09

COO/GM/ClubManager

Club Position

7671.7%

2826.4%

21.9%

00.0%

106100.0%

106

3.70

0.50

±0.10

Assistmgr./Dept head

2362.2%

1437.8%

00.0%

00.0%

37100.0%

37

3.62

0.49

±0.16

CCM certifiedalready

CCM Certification Status

4774.6%

1422.2%

23.2%

00.0%

63100.0%

63

3.71

0.52

±0.13

Not certified

5465.9%

2834.1%

00.0%

00.0%

82100.0%

82

3.66

0.48

±0.11

Country/GolfClub

Club Type

8270.7%

3429.3%

00.0%

00.0%

116100.0%

116

3.71

0.46

±0.08

Other clubs

2066.7%

826.7%

26.7%

00.0%

30100.0%

30

3.60

0.62

±0.23

$5 million orless

Total Club Revenue

1864.3%

828.6%

27.1%

00.0%

28100.0%

28

3.57

0.63

±0.24

More than $5million

8169.2%

3630.8%

00.0%

00.0%

117100.0%

117

3.69

0.46

±0.09

Crosstab Question 4 -- Overall Assessment of the Club: I am satisfied with the educational programs offered at meetings

* Note: Mean error covers 95% of distribution.

I am satisfied withthe educationalprograms offered atmeetings

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

4432.1%

8562.0%

64.4%

21.5%

137100.0%

149

3.25

0.60

±0.10

North

Region

2442.9%

3257.1%

00.0%

00.0%

56100.0%

60

3.43

0.50

±0.13

South

1224.0%

3672.0%

24.0%

00.0%

50100.0%

54

3.20

0.49

±0.14

Central/West

829.6%

1348.1%

414.8%

27.4%

27100.0%

31

3.00

0.88

±0.34

10 years or less

Length of TLSC Membership

3238.1%

4857.1%

44.8%

00.0%

84100.0%

90

3.33

0.57

±0.12

Over ten years

1223.5%

3568.6%

23.9%

23.9%

51100.0%

57

3.12

0.65

±0.18

10 years or less

Length of CMAA Membership

2233.3%

4060.6%

46.1%

00.0%

66100.0%

68

3.27

0.57

±0.14

Over ten years

2231.0%

4563.4%

22.8%

22.8%

71100.0%

81

3.23

0.64

±0.15

Under 50

Age

2636.6%

4157.7%

45.6%

00.0%

71100.0%

77

3.31

0.58

±0.14

50 and older

1827.3%

4466.7%

23.0%

23.0%

66100.0%

72

3.18

0.63

±0.16

I am satisfied withthe educationalprograms offered atmeetings

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

1062.5%

212.5%

00.0%

16100.0%

16

3.13

0.62

±0.31

Male

4033.6%

7361.3%

43.4%

21.7%

119100.0%

131

3.27

0.61

±0.11

COO/GM/ClubManager

Club Position

3232.7%

6263.3%

22.0%

22.0%

98100.0%

106

3.27

0.60

±0.12

Assistmgr./Dept head

1028.6%

2160.0%

411.4%

00.0%

35100.0%

37

3.17

0.62

±0.21

CCM certifiedalready

CCM Certification Status

1221.1%

4171.9%

23.5%

23.5%

57100.0%

63

3.11

0.62

±0.16

Not certified

3039.5%

4457.9%

22.6%

00.0%

76100.0%

82

3.37

0.54

±0.12

Country/GolfClub

Club Type

3835.8%

6460.4%

43.8%

00.0%

106100.0%

116

3.32

0.54

±0.11

Other clubs

621.4%

1864.3%

27.1%

27.1%

28100.0%

30

3.00

0.77

±0.29

$5 million orless

Total Club Revenue

1038.5%

1038.5%

415.4%

27.7%

26100.0%

28

3.08

0.93

±0.37

More than $5million

3431.2%

7367.0%

21.8%

00.0%

109100.0%

117

3.29

0.50

±0.10

Crosstab Question 5 -- Overall Assessment of the Club: I am satisfied with the social and interaction capabilities at meetings

* Note: Mean error covers 95% of distribution.

I am satisfied with thesocial and interactioncapabilities at meetings

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

5539.6%

7654.7%

85.8%

00.0%

139100.0%

149

3.34

0.58

±0.10

North

Region

2644.8%

3051.7%

23.4%

00.0%

58100.0%

60

3.41

0.56

±0.15

South

1632.0%

3060.0%

48.0%

00.0%

50100.0%

54

3.24

0.59

±0.17

Central/West

1348.1%

1244.4%

27.4%

00.0%

27100.0%

31

3.41

0.64

±0.24

10 years or less

Length of TLSC Membership

3239.0%

4251.2%

89.8%

00.0%

82100.0%

90

3.29

0.64

±0.14

Over ten years

2341.8%

3258.2%

00.0%

00.0%

55100.0%

57

3.42

0.50

±0.13

10 years or less

Length of CMAA Membership

2234.4%

3656.3%

69.4%

00.0%

64100.0%

68

3.25

0.62

±0.15

Over ten years

3344.0%

4053.3%

22.7%

00.0%

75100.0%

81

3.41

0.55

±0.13

Under 50

Age

3345.2%

3243.8%

811.0%

00.0%

73100.0%

77

3.34

0.67

±0.16

50 and older

2233.3%

4466.7%

00.0%

00.0%

66100.0%

72

3.33

0.48

±0.12

I am satisfied with thesocial and interactioncapabilities at meetings

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

850.0%

425.0%

00.0%

16100.0%

16

3.00

0.73

±0.37

Male

5142.1%

6654.5%

43.3%

00.0%

121100.0%

131

3.39

0.55

±0.10

COO/GM/ClubManager

Club Position

4445.8%

5052.1%

22.1%

00.0%

96100.0%

106

3.44

0.54

±0.11

Assistmgr./Dept head

1129.7%

2054.1%

616.2%

00.0%

37100.0%

37

3.14

0.67

±0.22

CCM certifiedalready

CCM Certification Status

2134.4%

3659.0%

46.6%

00.0%

61100.0%

63

3.28

0.58

±0.15

Not certified

3445.9%

4054.1%

00.0%

00.0%

74100.0%

82

3.46

0.50

±0.12

Country/GolfClub

Club Type

4441.5%

5450.9%

87.5%

00.0%

106100.0%

116

3.34

0.62

±0.12

Other clubs

1033.3%

2066.7%

00.0%

00.0%

30100.0%

30

3.33

0.48

±0.18

$5 million orless

Total Club Revenue

1038.5%

1246.2%

415.4%

00.0%

26100.0%

28

3.23

0.71

±0.28

More than $5million

4541.3%

6055.0%

43.7%

00.0%

109100.0%

117

3.38

0.56

±0.11

Crosstab Question 6-I -- Importance and Satisfaction Levels: Professional Development

* Note: Mean error covers 95% of distribution.

ProfessionalDevelopment-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

11981.0%

2215.0%

64.1%

00.0%

147100.0%

149

3.77

0.51

±0.08

North

Region

4880.0%

1016.7%

23.3%

00.0%

60100.0%

60

3.77

0.50

±0.13

South

4481.5%

611.1%

47.4%

00.0%

54100.0%

54

3.74

0.59

±0.16

Central/West

2379.3%

620.7%

00.0%

00.0%

29100.0%

31

3.79

0.41

±0.15

10 years or less

Length of TLSC Membership

7077.8%

1415.6%

66.7%

00.0%

90100.0%

90

3.71

0.59

±0.12

Over ten years

4989.1%

610.9%

00.0%

00.0%

55100.0%

57

3.89

0.31

±0.08

10 years or less

Length of CMAA Membership

5276.5%

1217.6%

45.9%

00.0%

68100.0%

68

3.71

0.57

±0.14

Over ten years

6784.8%

1012.7%

22.5%

00.0%

79100.0%

81

3.82

0.45

±0.10

Under 50

Age

6989.6%

45.2%

45.2%

00.0%

77100.0%

77

3.84

0.49

±0.11

50 and older

5071.4%

1825.7%

22.9%

00.0%

70100.0%

72

3.69

0.53

±0.13

ProfessionalDevelopment-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1275.0%

425.0%

00.0%

00.0%

16100.0%

16

3.75

0.45

±0.22

Male

10581.4%

1814.0%

64.7%

00.0%

129100.0%

131

3.77

0.52

±0.09

COO/GM/ClubManager

Club Position

8681.1%

1817.0%

21.9%

00.0%

106100.0%

106

3.79

0.45

±0.09

Assistmgr./Dept head

3183.8%

410.8%

25.4%

00.0%

37100.0%

37

3.78

0.53

±0.18

CCM certifiedalready

CCM Certification Status

4980.3%

1219.7%

00.0%

00.0%

61100.0%

63

3.80

0.40

±0.10

Not certified

6680.5%

1012.2%

67.3%

00.0%

82100.0%

82

3.73

0.59

±0.13

Country/GolfClub

Club Type

9481.0%

1613.8%

65.2%

00.0%

116100.0%

116

3.76

0.54

±0.10

Other clubs

2278.6%

621.4%

00.0%

00.0%

28100.0%

30

3.79

0.42

±0.16

$5 million orless

Total Club Revenue

2485.7%

414.3%

00.0%

00.0%

28100.0%

28

3.86

0.36

±0.13

More than $5million

9379.5%

1815.4%

65.1%

00.0%

117100.0%

117

3.74

0.54

±0.10

Crosstab Question 7-I -- Importance and Satisfaction Levels: Education

* Note: Mean error covers 95% of distribution.

Education-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

12182.3%

2013.6%

64.1%

00.0%

147100.0%

149

3.78

0.50

±0.08

North

Region

5286.7%

813.3%

00.0%

00.0%

60100.0%

60

3.87

0.34

±0.09

South

4074.1%

1018.5%

47.4%

00.0%

54100.0%

54

3.67

0.61

±0.17

Central/West

2586.2%

26.9%

26.9%

00.0%

29100.0%

31

3.79

0.56

±0.21

10 years or less

Length of TLSC Membership

7482.2%

1011.1%

66.7%

00.0%

90100.0%

90

3.76

0.57

±0.12

Over ten years

4785.5%

814.5%

00.0%

00.0%

55100.0%

57

3.85

0.36

±0.10

10 years or less

Length of CMAA Membership

5479.4%

1217.6%

22.9%

00.0%

68100.0%

68

3.76

0.49

±0.12

Over ten years

6784.8%

810.1%

45.1%

00.0%

79100.0%

81

3.80

0.52

±0.12

Under 50

Age

6584.4%

1013.0%

22.6%

00.0%

77100.0%

77

3.82

0.45

±0.10

50 and older

5680.0%

1014.3%

45.7%

00.0%

70100.0%

72

3.74

0.56

±0.13

Education-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1275.0%

425.0%

00.0%

00.0%

16100.0%

16

3.75

0.45

±0.22

Male

10782.9%

1612.4%

64.7%

00.0%

129100.0%

131

3.78

0.51

±0.09

COO/GM/ClubManager

Club Position

9084.9%

1211.3%

43.8%

00.0%

106100.0%

106

3.81

0.48

±0.09

Assistmgr./Dept head

2978.4%

821.6%

00.0%

00.0%

37100.0%

37

3.78

0.42

±0.14

CCM certifiedalready

CCM Certification Status

5183.6%

1016.4%

00.0%

00.0%

61100.0%

63

3.84

0.37

±0.10

Not certified

6680.5%

1012.2%

67.3%

00.0%

82100.0%

82

3.73

0.59

±0.13

Country/GolfClub

Club Type

9682.8%

1412.1%

65.2%

00.0%

116100.0%

116

3.78

0.53

±0.10

Other clubs

2278.6%

621.4%

00.0%

00.0%

28100.0%

30

3.79

0.42

±0.16

$5 million orless

Total Club Revenue

2278.6%

621.4%

00.0%

00.0%

28100.0%

28

3.79

0.42

±0.16

More than $5million

9782.9%

1412.0%

65.1%

00.0%

117100.0%

117

3.78

0.53

±0.10

Crosstab Question 8-I -- Importance and Satisfaction Levels: Affiliation with national CMAA

* Note: Mean error covers 95% of distribution.

Affiliation withnational CMAA-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

5940.1%

6846.3%

1610.9%

42.7%

147100.0%

149

3.24

0.75

±0.12

North

Region

2846.7%

2440.0%

610.0%

23.3%

60100.0%

60

3.30

0.79

±0.20

South

2240.7%

2444.4%

611.1%

23.7%

54100.0%

54

3.22

0.79

±0.22

Central/West

931.0%

1655.2%

413.8%

00.0%

29100.0%

31

3.17

0.66

±0.24

10 years or less

Length of TLSC Membership

3235.6%

4651.1%

1011.1%

22.2%

90100.0%

90

3.20

0.72

±0.15

Over ten years

2749.1%

2240.0%

47.3%

23.6%

55100.0%

57

3.35

0.78

±0.21

10 years or less

Length of CMAA Membership

1826.5%

4058.8%

811.8%

22.9%

68100.0%

68

3.09

0.71

±0.17

Over ten years

4151.9%

2835.4%

810.1%

22.5%

79100.0%

81

3.37

0.77

±0.17

Under 50

Age

3342.9%

3849.4%

67.8%

00.0%

77100.0%

77

3.35

0.62

±0.14

50 and older

2637.1%

3042.9%

1014.3%

45.7%

70100.0%

72

3.11

0.86

±0.21

Affiliation withnational CMAA-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1275.0%

425.0%

00.0%

00.0%

16100.0%

16

3.75

0.45

±0.22

Male

4736.4%

6248.1%

1612.4%

43.1%

129100.0%

131

3.18

0.76

±0.13

COO/GM/ClubManager

Club Position

4442.3%

4442.3%

1413.5%

21.9%

104100.0%

106

3.25

0.76

±0.15

Assistmgr./Dept head

1540.5%

2054.1%

00.0%

25.4%

37100.0%

37

3.30

0.74

±0.24

CCM certifiedalready

CCM Certification Status

2541.0%

3455.7%

23.3%

00.0%

61100.0%

63

3.38

0.55

±0.14

Not certified

3239.0%

3239.0%

1417.1%

44.9%

82100.0%

82

3.12

0.87

±0.19

Country/GolfClub

Club Type

4437.9%

5446.6%

1613.8%

21.7%

116100.0%

116

3.21

0.74

±0.14

Other clubs

1450.0%

1242.9%

00.0%

27.1%

28100.0%

30

3.36

0.83

±0.31

$5 million orless

Total Club Revenue

1038.5%

1246.2%

27.7%

27.7%

26100.0%

28

3.15

0.88

±0.35

More than $5million

4941.9%

5244.4%

1412.0%

21.7%

117100.0%

117

3.26

0.74

±0.14

Crosstab Question 9-I -- Importance and Satisfaction Levels: Networking

* Note: Mean error covers 95% of distribution.

Networking-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

10369.1%

4026.8%

64.0%

00.0%

149100.0%

149

3.65

0.56

±0.09

North

Region

4473.3%

1626.7%

00.0%

00.0%

60100.0%

60

3.73

0.45

±0.12

South

3055.6%

2240.7%

23.7%

00.0%

54100.0%

54

3.52

0.57

±0.16

Central/West

2787.1%

26.5%

26.5%

00.0%

31100.0%

31

3.81

0.54

±0.19

10 years or less

Length of TLSC Membership

5864.4%

3033.3%

22.2%

00.0%

90100.0%

90

3.62

0.53

±0.11

Over ten years

4375.4%

1017.5%

47.0%

00.0%

57100.0%

57

3.68

0.60

±0.16

10 years or less

Length of CMAA Membership

4058.8%

2841.2%

00.0%

00.0%

68100.0%

68

3.59

0.50

±0.12

Over ten years

6377.8%

1214.8%

67.4%

00.0%

81100.0%

81

3.70

0.60

±0.13

Under 50

Age

5368.8%

2228.6%

22.6%

00.0%

77100.0%

77

3.66

0.53

±0.12

50 and older

5069.4%

1825.0%

45.6%

00.0%

72100.0%

72

3.64

0.59

±0.14

Networking-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

850.0%

850.0%

00.0%

00.0%

16100.0%

16

3.50

0.52

±0.26

Male

9371.0%

3224.4%

64.6%

00.0%

131100.0%

131

3.66

0.56

±0.10

COO/GM/ClubManager

Club Position

7671.7%

2422.6%

65.7%

00.0%

106100.0%

106

3.66

0.58

±0.11

Assistmgr./Dept head

2567.6%

1232.4%

00.0%

00.0%

37100.0%

37

3.68

0.47

±0.16

CCM certifiedalready

CCM Certification Status

4571.4%

1422.2%

46.3%

00.0%

63100.0%

63

3.65

0.60

±0.15

Not certified

5465.9%

2631.7%

22.4%

00.0%

82100.0%

82

3.63

0.53

±0.12

Country/GolfClub

Club Type

8270.7%

3025.9%

43.4%

00.0%

116100.0%

116

3.67

0.54

±0.10

Other clubs

2066.7%

826.7%

26.7%

00.0%

30100.0%

30

3.60

0.62

±0.23

$5 million orless

Total Club Revenue

1864.3%

621.4%

414.3%

00.0%

28100.0%

28

3.50

0.75

±0.28

More than $5million

8370.9%

3227.4%

21.7%

00.0%

117100.0%

117

3.69

0.50

±0.09

Crosstab Question 10-I -- Importance and Satisfaction Levels: Social activities

* Note: Mean error covers 95% of distribution.

Social activities-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

4631.7%

7753.1%

2013.8%

21.4%

145100.0%

149

3.15

0.70

±0.12

North

Region

1626.7%

4473.3%

00.0%

00.0%

60100.0%

60

3.27

0.45

±0.12

South

1426.9%

2446.2%

1223.1%

23.8%

52100.0%

54

2.96

0.82

±0.23

Central/West

1655.2%

724.1%

620.7%

00.0%

29100.0%

31

3.34

0.81

±0.30

10 years or less

Length of TLSC Membership

2225.0%

5056.8%

1415.9%

22.3%

88100.0%

90

3.05

0.71

±0.15

Over ten years

2443.6%

2545.5%

610.9%

00.0%

55100.0%

57

3.33

0.67

±0.18

10 years or less

Length of CMAA Membership

1826.5%

4058.8%

811.8%

22.9%

68100.0%

68

3.09

0.71

±0.17

Over ten years

2836.4%

3748.1%

1215.6%

00.0%

77100.0%

81

3.21

0.69

±0.16

Under 50

Age

2432.0%

4357.3%

68.0%

22.7%

75100.0%

77

3.19

0.69

±0.16

50 and older

2231.4%

3448.6%

1420.0%

00.0%

70100.0%

72

3.11

0.71

±0.17

Social activities-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

1062.5%

212.5%

00.0%

16100.0%

16

3.13

0.62

±0.31

Male

4233.1%

6551.2%

1814.2%

21.6%

127100.0%

131

3.16

0.72

±0.13

COO/GM/ClubManager

Club Position

3432.1%

5854.7%

1413.2%

00.0%

106100.0%

106

3.19

0.65

±0.13

Assistmgr./Dept head

1234.3%

1748.6%

617.1%

00.0%

35100.0%

37

3.17

0.71

±0.24

CCM certifiedalready

CCM Certification Status

2237.3%

3152.5%

610.2%

00.0%

59100.0%

63

3.27

0.64

±0.17

Not certified

2024.4%

4656.1%

1417.1%

22.4%

82100.0%

82

3.02

0.72

±0.16

Country/GolfClub

Club Type

3631.6%

6052.6%

1614.0%

21.8%

114100.0%

116

3.14

0.71

±0.13

Other clubs

1035.7%

1450.0%

414.3%

00.0%

28100.0%

30

3.21

0.69

±0.26

$5 million orless

Total Club Revenue

1242.9%

1242.9%

414.3%

00.0%

28100.0%

28

3.29

0.71

±0.27

More than $5million

3429.6%

6556.5%

1412.2%

21.7%

115100.0%

117

3.14

0.69

±0.13

Crosstab Question 11-I -- Importance and Satisfaction Levels: Job prospecting

* Note: Mean error covers 95% of distribution.

Job prospecting-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

4632.2%

7149.7%

2416.8%

21.4%

143100.0%

149

3.13

0.73

±0.12

North

Region

1220.7%

3458.6%

1220.7%

00.0%

58100.0%

60

3.00

0.65

±0.17

South

2040.0%

1836.0%

1020.0%

24.0%

50100.0%

54

3.12

0.87

±0.25

Central/West

1445.2%

1548.4%

26.5%

00.0%

31100.0%

31

3.39

0.62

±0.22

10 years or less

Length of TLSC Membership

2629.5%

4045.5%

2022.7%

22.3%

88100.0%

90

3.02

0.79

±0.17

Over ten years

1834.0%

3158.5%

47.5%

00.0%

53100.0%

57

3.26

0.59

±0.16

10 years or less

Length of CMAA Membership

2639.4%

2030.3%

2030.3%

00.0%

66100.0%

68

3.09

0.84

±0.21

Over ten years

2026.0%

5166.2%

45.2%

22.6%

77100.0%

81

3.16

0.63

±0.14

Under 50

Age

2634.7%

3344.0%

1418.7%

22.7%

75100.0%

77

3.11

0.80

±0.18

50 and older

2029.4%

3855.9%

1014.7%

00.0%

68100.0%

72

3.15

0.65

±0.16

Job prospecting-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

850.0%

212.5%

00.0%

16100.0%

16

3.25

0.68

±0.34

Male

4032.0%

6148.8%

2217.6%

21.6%

125100.0%

131

3.11

0.74

±0.13

COO/GM/ClubManager

Club Position

2626.0%

5656.0%

1818.0%

00.0%

100100.0%

106

3.08

0.66

±0.13

Assistmgr./Dept head

1643.2%

1540.5%

410.8%

25.4%

37100.0%

37

3.22

0.85

±0.28

CCM certifiedalready

CCM Certification Status

1423.0%

3557.4%

1016.4%

23.3%

61100.0%

63

3.00

0.73

±0.19

Not certified

2835.9%

3646.2%

1417.9%

00.0%

78100.0%

82

3.18

0.72

±0.16

Country/GolfClub

Club Type

3430.4%

5448.2%

2219.6%

21.8%

112100.0%

116

3.07

0.76

±0.14

Other clubs

1035.7%

1657.1%

27.1%

00.0%

28100.0%

30

3.29

0.60

±0.23

$5 million orless

Total Club Revenue

1246.2%

623.1%

830.8%

00.0%

26100.0%

28

3.15

0.88

±0.35

More than $5million

3228.3%

6557.5%

1412.4%

21.8%

113100.0%

117

3.12

0.68

±0.13

Crosstab Question 12-I- Importance and Satisfaction Levels: Management resources

* Note: Mean error covers 95% of distribution.

Managementresources-ImportanceLevel

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

8457.1%

5738.8%

64.1%

00.0%

147100.0%

149

3.53

0.58

±0.10

North

Region

3660.0%

2236.7%

23.3%

00.0%

60100.0%

60

3.57

0.56

±0.15

South

3055.6%

2240.7%

23.7%

00.0%

54100.0%

54

3.52

0.57

±0.16

Central/West

1655.2%

1137.9%

26.9%

00.0%

29100.0%

31

3.48

0.63

±0.24

10 years or less

Length of TLSC Membership

5056.8%

3236.4%

66.8%

00.0%

88100.0%

90

3.50

0.63

±0.13

Over ten years

3459.6%

2340.4%

00.0%

00.0%

57100.0%

57

3.60

0.49

±0.13

10 years or less

Length of CMAA Membership

3654.5%

2639.4%

46.1%

00.0%

66100.0%

68

3.48

0.61

±0.15

Over ten years

4859.3%

3138.3%

22.5%

00.0%

81100.0%

81

3.57

0.55

±0.12

Under 50

Age

4458.7%

2938.7%

22.7%

00.0%

75100.0%

77

3.56

0.55

±0.13

50 and older

4055.6%

2838.9%

45.6%

00.0%

72100.0%

72

3.50

0.61

±0.14

Managementresources-ImportanceLevel

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

1062.5%

00.0%

00.0%

16100.0%

16

3.38

0.50

±0.25

Male

7860.5%

4534.9%

64.7%

00.0%

129100.0%

131

3.56

0.59

±0.10

COO/GM/ClubManager

Club Position

6259.6%

4038.5%

21.9%

00.0%

104100.0%

106

3.58

0.53

±0.10

Assistmgr./Dept head

2259.5%

1540.5%

00.0%

00.0%

37100.0%

37

3.59

0.50

±0.16

CCM certifiedalready

CCM Certification Status

2844.4%

3555.6%

00.0%

00.0%

63100.0%

63

3.44

0.50

±0.13

Not certified

5265.0%

2227.5%

67.5%

00.0%

80100.0%

82

3.58

0.63

±0.14

Country/GolfClub

Club Type

7061.4%

4035.1%

43.5%

00.0%

114100.0%

116

3.58

0.56

±0.11

Other clubs

1446.7%

1446.7%

26.7%

00.0%

30100.0%

30

3.40

0.62

±0.23

$5 million orless

Total Club Revenue

1450.0%

1242.9%

27.1%

00.0%

28100.0%

28

3.43

0.63

±0.24

More than $5million

7060.9%

4135.7%

43.5%

00.0%

115100.0%

117

3.57

0.56

±0.10

Crosstab Question 13-I -- Importance and Satisfaction Levels: Communication

* Note: Mean error covers 95% of distribution.

Communication-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

10168.7%

4429.9%

21.4%

00.0%

147100.0%

149

3.67

0.50

±0.08

North

Region

3662.1%

2034.5%

23.4%

00.0%

58100.0%

60

3.59

0.56

±0.15

South

3666.7%

1833.3%

00.0%

00.0%

54100.0%

54

3.67

0.48

±0.13

Central/West

2787.1%

412.9%

00.0%

00.0%

31100.0%

31

3.87

0.34

±0.12

10 years or less

Length of TLSC Membership

6068.2%

2629.5%

22.3%

00.0%

88100.0%

90

3.66

0.52

±0.11

Over ten years

4171.9%

1628.1%

00.0%

00.0%

57100.0%

57

3.72

0.45

±0.12

10 years or less

Length of CMAA Membership

4060.6%

2436.4%

23.0%

00.0%

66100.0%

68

3.58

0.56

±0.14

Over ten years

6175.3%

2024.7%

00.0%

00.0%

81100.0%

81

3.75

0.43

±0.10

Under 50

Age

4965.3%

2432.0%

22.7%

00.0%

75100.0%

77

3.63

0.54

±0.12

50 and older

5272.2%

2027.8%

00.0%

00.0%

72100.0%

72

3.72

0.45

±0.11

Communication-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

850.0%

850.0%

00.0%

00.0%

16100.0%

16

3.50

0.52

±0.26

Male

9372.1%

3627.9%

00.0%

00.0%

129100.0%

131

3.72

0.45

±0.08

COO/GM/ClubManager

Club Position

7269.2%

3230.8%

00.0%

00.0%

104100.0%

106

3.69

0.46

±0.09

Assistmgr./Dept head

2773.0%

821.6%

25.4%

00.0%

37100.0%

37

3.68

0.58

±0.19

CCM certifiedalready

CCM Certification Status

4370.5%

1829.5%

00.0%

00.0%

61100.0%

63

3.70

0.46

±0.12

Not certified

5465.9%

2631.7%

22.4%

00.0%

82100.0%

82

3.63

0.53

±0.12

Country/GolfClub

Club Type

7868.4%

3429.8%

21.8%

00.0%

114100.0%

116

3.67

0.51

±0.10

Other clubs

2066.7%

1033.3%

00.0%

00.0%

30100.0%

30

3.67

0.48

±0.18

$5 million orless

Total Club Revenue

1657.1%

1242.9%

00.0%

00.0%

28100.0%

28

3.57

0.50

±0.19

More than $5million

8372.2%

3026.1%

21.7%

00.0%

115100.0%

117

3.70

0.50

±0.09

Crosstab Question 14-I -- Importance and Satisfaction Levels: University student chapters and TLSC relationships

* Note: Mean error covers 95% of distribution.

University studentchapters and TLSCrelationships-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

6546.8%

5640.3%

1611.5%

21.4%

139100.0%

149

3.32

0.73

±0.12

North

Region

3253.3%

2033.3%

610.0%

23.3%

60100.0%

60

3.37

0.80

±0.21

South

2045.5%

2045.5%

49.1%

00.0%

44100.0%

54

3.36

0.65

±0.20

Central/West

1341.9%

1238.7%

619.4%

00.0%

31100.0%

31

3.23

0.76

±0.27

10 years or less

Length of TLSC Membership

4048.8%

3643.9%

44.9%

22.4%

82100.0%

90

3.39

0.70

±0.15

Over ten years

2545.5%

2036.4%

1018.2%

00.0%

55100.0%

57

3.27

0.76

±0.20

10 years or less

Length of CMAA Membership

2438.7%

3251.6%

46.5%

23.2%

62100.0%

68

3.26

0.72

±0.18

Over ten years

4153.2%

2431.2%

1215.6%

00.0%

77100.0%

81

3.38

0.74

±0.17

Under 50

Age

4156.2%

2432.9%

68.2%

22.7%

73100.0%

77

3.42

0.76

±0.18

50 and older

2436.4%

3248.5%

1015.2%

00.0%

66100.0%

72

3.21

0.69

±0.17

University studentchapters and TLSCrelationships-Importance Level

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

857.1%

642.9%

00.0%

00.0%

14100.0%

16

3.57

0.51

±0.27

Male

5746.3%

4839.0%

1613.0%

21.6%

123100.0%

131

3.30

0.76

±0.14

COO/GM/ClubManager

Club Position

4242.9%

4040.8%

1414.3%

22.0%

98100.0%

106

3.24

0.77

±0.16

Assistmgr./Dept head

2160.0%

1234.3%

25.7%

00.0%

35100.0%

37

3.54

0.61

±0.21

CCM certifiedalready

CCM Certification Status

2539.7%

3250.8%

69.5%

00.0%

63100.0%

63

3.30

0.64

±0.16

Not certified

4054.1%

2229.7%

1013.5%

22.7%

74100.0%

82

3.35

0.82

±0.19

Country/GolfClub

Club Type

5450.0%

4037.0%

1211.1%

21.9%

108100.0%

116

3.35

0.75

±0.14

Other clubs

1035.7%

1450.0%

414.3%

00.0%

28100.0%

30

3.21

0.69

±0.26

$5 million orless

Total Club Revenue

836.4%

1045.5%

418.2%

00.0%

22100.0%

28

3.18

0.73

±0.31

More than $5million

5750.4%

4438.9%

108.8%

21.8%

113100.0%

117

3.38

0.72

±0.14

Crosstab Question 15-I -- Importance and Satisfaction Levels: Just lunch, just breakfast, just dinner events

* Note: Mean error covers 95% of distribution.

Just lunch, justbreakfast, just dinnerevents-ImportanceLevel

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

5740.4%

6646.8%

1611.3%

21.4%

141100.0%

149

3.26

0.71

±0.12

North

Region

2237.9%

2848.3%

813.8%

00.0%

58100.0%

60

3.24

0.68

±0.18

South

1837.5%

2245.8%

612.5%

24.2%

48100.0%

54

3.17

0.81

±0.23

Central/West

1754.8%

1238.7%

26.5%

00.0%

31100.0%

31

3.48

0.63

±0.22

10 years or less

Length of TLSC Membership

3441.5%

3643.9%

1012.2%

22.4%

82100.0%

90

3.24

0.76

±0.17

Over ten years

2340.4%

3052.6%

47.0%

00.0%

57100.0%

57

3.33

0.61

±0.16

10 years or less

Length of CMAA Membership

2234.4%

3250.0%

812.5%

23.1%

64100.0%

68

3.16

0.76

±0.19

Over ten years

3545.5%

3444.2%

810.4%

00.0%

77100.0%

81

3.35

0.66

±0.15

Under 50

Age

2738.0%

3245.1%

1014.1%

22.8%

71100.0%

77

3.18

0.78

±0.19

50 and older

3042.9%

3448.6%

68.6%

00.0%

70100.0%

72

3.34

0.63

±0.15

Just lunch, justbreakfast, just dinnerevents-ImportanceLevel

Very Important

SomewhatImportant

Little Importance

Not Needed

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

212.5%

1062.5%

425.0%

00.0%

16100.0%

16

2.88

0.62

±0.31

Male

5544.7%

5443.9%

129.8%

21.6%

123100.0%

131

3.32

0.72

±0.13

COO/GM/ClubManager

Club Position

3837.3%

5251.0%

1211.8%

00.0%

102100.0%

106

3.25

0.66

±0.13

Assistmgr./Dept head

1545.5%

1442.4%

412.1%

00.0%

33100.0%

37

3.33

0.69

±0.24

CCM certifiedalready

CCM Certification Status

1932.2%

3661.0%

46.8%

00.0%

59100.0%

63

3.25

0.58

±0.15

Not certified

3646.2%

2835.9%

1215.4%

22.6%

78100.0%

82

3.26

0.81

±0.18

Country/GolfClub

Club Type

3835.2%

5450.0%

1413.0%

21.9%

108100.0%

116

3.19

0.73

±0.14

Other clubs

1860.0%

1033.3%

26.7%

00.0%

30100.0%

30

3.53

0.63

±0.23

$5 million orless

Total Club Revenue

1035.7%

1450.0%

414.3%

00.0%

28100.0%

28

3.21

0.69

±0.26

More than $5million

4540.5%

5246.8%

1210.8%

21.8%

111100.0%

117

3.26

0.72

±0.14

Crosstab Question 6-S -- Importance and Satisfaction Levels: Professional Development

* Note: Mean error covers 95% of distribution.

ProfessionalDevelopment-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3626.7%

9570.4%

43.0%

00.0%

135100.0%

149

3.24

0.49

±0.08

North

Region

1017.2%

4882.8%

00.0%

00.0%

58100.0%

60

3.17

0.38

±0.10

South

1839.1%

2656.5%

24.3%

00.0%

46100.0%

54

3.35

0.57

±0.17

Central/West

829.6%

1763.0%

27.4%

00.0%

27100.0%

31

3.22

0.58

±0.22

10 years or less

Length of TLSC Membership

2227.5%

5670.0%

22.5%

00.0%

80100.0%

90

3.25

0.49

±0.11

Over ten years

1426.4%

3769.8%

23.8%

00.0%

53100.0%

57

3.23

0.51

±0.14

10 years or less

Length of CMAA Membership

2235.5%

4064.5%

00.0%

00.0%

62100.0%

68

3.35

0.48

±0.12

Over ten years

1419.2%

5575.3%

45.5%

00.0%

73100.0%

81

3.14

0.48

±0.11

Under 50

Age

1826.1%

5173.9%

00.0%

00.0%

69100.0%

77

3.26

0.44

±0.11

50 and older

1827.3%

4466.7%

46.1%

00.0%

66100.0%

72

3.21

0.54

±0.13

ProfessionalDevelopment-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

1275.0%

00.0%

00.0%

16100.0%

16

3.25

0.45

±0.22

Male

3227.4%

8169.2%

43.4%

00.0%

117100.0%

131

3.24

0.50

±0.09

COO/GM/ClubManager

Club Position

2222.4%

7273.5%

44.1%

00.0%

98100.0%

106

3.18

0.48

±0.10

Assistmgr./Dept head

1440.0%

2160.0%

00.0%

00.0%

35100.0%

37

3.40

0.50

±0.17

CCM certifiedalready

CCM Certification Status

1628.1%

3968.4%

23.5%

00.0%

57100.0%

63

3.25

0.51

±0.14

Not certified

1824.3%

5473.0%

22.7%

00.0%

74100.0%

82

3.22

0.48

±0.11

Country/GolfClub

Club Type

2625.0%

7673.1%

21.9%

00.0%

104100.0%

116

3.23

0.47

±0.09

Other clubs

1035.7%

1657.1%

27.1%

00.0%

28100.0%

30

3.29

0.60

±0.23

$5 million orless

Total Club Revenue

1038.5%

1453.8%

27.7%

00.0%

26100.0%

28

3.31

0.62

±0.24

More than $5million

2422.4%

8175.7%

21.9%

00.0%

107100.0%

117

3.21

0.45

±0.09

Crosstab Question 7-S -- Importance and Satisfaction Levels: Education

* Note: Mean error covers 95% of distribution.

Education-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2619.0%

10778.1%

21.5%

21.5%

137100.0%

149

3.15

0.49

±0.08

North

Region

610.3%

5289.7%

00.0%

00.0%

58100.0%

60

3.10

0.31

±0.08

South

1225.0%

3470.8%

24.2%

00.0%

48100.0%

54

3.21

0.50

±0.15

Central/West

829.6%

1763.0%

00.0%

27.4%

27100.0%

31

3.15

0.77

±0.30

10 years or less

Length of TLSC Membership

1822.0%

6275.6%

22.4%

00.0%

82100.0%

90

3.20

0.46

±0.10

Over ten years

815.1%

4381.1%

00.0%

23.8%

53100.0%

57

3.08

0.55

±0.15

10 years or less

Length of CMAA Membership

1829.0%

4471.0%

00.0%

00.0%

62100.0%

68

3.29

0.46

±0.12

Over ten years

810.7%

6384.0%

22.7%

22.7%

75100.0%

81

3.03

0.49

±0.11

Under 50

Age

1419.7%

5780.3%

00.0%

00.0%

71100.0%

77

3.20

0.40

±0.10

50 and older

1218.2%

5075.8%

23.0%

23.0%

66100.0%

72

3.09

0.57

±0.14

Education-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

1275.0%

00.0%

00.0%

16100.0%

16

3.25

0.45

±0.22

Male

2218.5%

9378.2%

21.7%

21.7%

119100.0%

131

3.13

0.50

±0.09

COO/GM/ClubManager

Club Position

1414.3%

8081.6%

22.0%

22.0%

98100.0%

106

3.08

0.49

±0.10

Assistmgr./Dept head

1232.4%

2567.6%

00.0%

00.0%

37100.0%

37

3.32

0.47

±0.16

CCM certifiedalready

CCM Certification Status

1016.9%

4779.7%

00.0%

23.4%

59100.0%

63

3.10

0.55

±0.14

Not certified

1418.9%

5878.4%

22.7%

00.0%

74100.0%

82

3.16

0.44

±0.10

Country/GolfClub

Club Type

2220.8%

8277.4%

21.9%

00.0%

106100.0%

116

3.19

0.44

±0.09

Other clubs

414.3%

2278.6%

00.0%

27.1%

28100.0%

30

3.00

0.67

±0.25

$5 million orless

Total Club Revenue

830.8%

1661.5%

00.0%

27.7%

26100.0%

28

3.15

0.78

±0.31

More than $5million

1614.7%

9183.5%

21.8%

00.0%

109100.0%

117

3.13

0.39

±0.07

Crosstab Question 8-S -- Importance and Satisfaction Levels: Affiliation with national CMAA

* Note: Mean error covers 95% of distribution.

Affiliation withnational CMAA-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

1611.5%

10777.0%

128.6%

42.9%

139100.0%

149

2.97

0.56

±0.10

North

Region

23.4%

5086.2%

610.3%

00.0%

58100.0%

60

2.93

0.37

±0.10

South

1429.2%

3062.5%

24.2%

24.2%

48100.0%

54

3.17

0.69

±0.20

Central/West

00.0%

2379.3%

413.8%

26.9%

29100.0%

31

2.72

0.59

±0.22

10 years or less

Length of TLSC Membership

1012.2%

6275.6%

89.8%

22.4%

82100.0%

90

2.98

0.57

±0.13

Over ten years

610.9%

4378.2%

47.3%

23.6%

55100.0%

57

2.96

0.58

±0.16

10 years or less

Length of CMAA Membership

1015.6%

4468.8%

812.5%

23.1%

64100.0%

68

2.97

0.64

±0.16

Over ten years

68.0%

6384.0%

45.3%

22.7%

75100.0%

81

2.97

0.49

±0.11

Under 50

Age

1217.4%

4971.0%

811.6%

00.0%

69100.0%

77

3.06

0.54

±0.13

50 and older

45.7%

5882.9%

45.7%

45.7%

70100.0%

72

2.89

0.58

±0.14

Affiliation withnational CMAA-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

1062.5%

00.0%

00.0%

16100.0%

16

3.38

0.50

±0.25

Male

108.3%

9578.5%

129.9%

43.3%

121100.0%

131

2.92

0.56

±0.10

COO/GM/ClubManager

Club Position

66.0%

8282.0%

1010.0%

22.0%

100100.0%

106

2.92

0.49

±0.10

Assistmgr./Dept head

1028.6%

2160.0%

25.7%

25.7%

35100.0%

37

3.11

0.76

±0.26

CCM certifiedalready

CCM Certification Status

813.6%

4983.1%

00.0%

23.4%

59100.0%

63

3.07

0.52

±0.14

Not certified

67.9%

5876.3%

1013.2%

22.6%

76100.0%

82

2.89

0.56

±0.13

Country/GolfClub

Club Type

109.4%

8479.2%

109.4%

21.9%

106100.0%

116

2.96

0.52

±0.10

Other clubs

620.0%

2066.7%

26.7%

26.7%

30100.0%

30

3.00

0.74

±0.27

$5 million orless

Total Club Revenue

830.8%

1246.2%

415.4%

27.7%

26100.0%

28

3.00

0.89

±0.35

More than $5million

87.3%

9183.5%

87.3%

21.8%

109100.0%

117

2.96

0.47

±0.09

Crosstab Question 9-S -- Importance and Satisfaction Levels: Networking

* Note: Mean error covers 95% of distribution.

Networking-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

6948.9%

6848.2%

42.8%

00.0%

141100.0%

149

3.46

0.55

±0.09

North

Region

3458.6%

2441.4%

00.0%

00.0%

58100.0%

60

3.59

0.50

±0.13

South

1836.0%

3264.0%

00.0%

00.0%

50100.0%

54

3.36

0.48

±0.14

Central/West

1758.6%

827.6%

413.8%

00.0%

29100.0%

31

3.45

0.74

±0.27

10 years or less

Length of TLSC Membership

3642.9%

4654.8%

22.4%

00.0%

84100.0%

90

3.40

0.54

±0.12

Over ten years

3360.0%

2036.4%

23.6%

00.0%

55100.0%

57

3.56

0.57

±0.15

10 years or less

Length of CMAA Membership

2437.5%

3859.4%

23.1%

00.0%

64100.0%

68

3.34

0.54

±0.14

Over ten years

4558.4%

3039.0%

22.6%

00.0%

77100.0%

81

3.56

0.55

±0.13

Under 50

Age

3549.3%

3447.9%

22.8%

00.0%

71100.0%

77

3.46

0.56

±0.13

50 and older

3448.6%

3448.6%

22.9%

00.0%

70100.0%

72

3.46

0.56

±0.13

Networking-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

850.0%

850.0%

00.0%

00.0%

16100.0%

16

3.50

0.52

±0.26

Male

5948.0%

6048.8%

43.3%

00.0%

123100.0%

131

3.45

0.56

±0.10

COO/GM/ClubManager

Club Position

4646.0%

5252.0%

22.0%

00.0%

100100.0%

106

3.44

0.54

±0.11

Assistmgr./Dept head

2156.8%

1437.8%

25.4%

00.0%

37100.0%

37

3.51

0.61

±0.20

CCM certifiedalready

CCM Certification Status

2541.0%

3455.7%

23.3%

00.0%

61100.0%

63

3.38

0.55

±0.14

Not certified

4255.3%

3444.7%

00.0%

00.0%

76100.0%

82

3.55

0.50

±0.11

Country/GolfClub

Club Type

5450.0%

5248.1%

21.9%

00.0%

108100.0%

116

3.48

0.54

±0.10

Other clubs

1446.7%

1446.7%

26.7%

00.0%

30100.0%

30

3.40

0.62

±0.23

$5 million orless

Total Club Revenue

1038.5%

1246.2%

415.4%

00.0%

26100.0%

28

3.23

0.71

±0.28

More than $5million

5549.5%

5650.5%

00.0%

00.0%

111100.0%

117

3.50

0.50

±0.10

Crosstab Question 10-S -- Importance and Satisfaction Levels: Social activities

* Note: Mean error covers 95% of distribution.

Social activities-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3626.7%

9570.4%

43.0%

00.0%

135100.0%

149

3.24

0.49

±0.08

North

Region

1220.7%

4475.9%

23.4%

00.0%

58100.0%

60

3.17

0.46

±0.12

South

1021.7%

3473.9%

24.3%

00.0%

46100.0%

54

3.17

0.49

±0.14

Central/West

1451.9%

1348.1%

00.0%

00.0%

27100.0%

31

3.52

0.51

±0.20

10 years or less

Length of TLSC Membership

1822.5%

5872.5%

45.0%

00.0%

80100.0%

90

3.17

0.50

±0.11

Over ten years

1834.0%

3566.0%

00.0%

00.0%

53100.0%

57

3.34

0.48

±0.13

10 years or less

Length of CMAA Membership

1625.8%

4471.0%

23.2%

00.0%

62100.0%

68

3.23

0.49

±0.13

Over ten years

2027.4%

5169.9%

22.7%

00.0%

73100.0%

81

3.25

0.49

±0.12

Under 50

Age

1623.2%

4971.0%

45.8%

00.0%

69100.0%

77

3.17

0.51

±0.12

50 and older

2030.3%

4669.7%

00.0%

00.0%

66100.0%

72

3.30

0.46

±0.11

Social activities-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

212.5%

1275.0%

212.5%

00.0%

16100.0%

16

3.00

0.52

±0.26

Male

3429.1%

8169.2%

21.7%

00.0%

117100.0%

131

3.27

0.48

±0.09

COO/GM/ClubManager

Club Position

2626.5%

7071.4%

22.0%

00.0%

98100.0%

106

3.24

0.48

±0.10

Assistmgr./Dept head

1028.6%

2365.7%

25.7%

00.0%

35100.0%

37

3.23

0.55

±0.18

CCM certifiedalready

CCM Certification Status

1628.1%

3764.9%

47.0%

00.0%

57100.0%

63

3.21

0.56

±0.15

Not certified

2027.0%

5473.0%

00.0%

00.0%

74100.0%

82

3.27

0.45

±0.10

Country/GolfClub

Club Type

2826.9%

7269.2%

43.8%

00.0%

104100.0%

116

3.23

0.51

±0.10

Other clubs

828.6%

2071.4%

00.0%

00.0%

28100.0%

30

3.29

0.46

±0.17

$5 million orless

Total Club Revenue

623.1%

2076.9%

00.0%

00.0%

26100.0%

28

3.23

0.43

±0.17

More than $5million

2826.2%

7570.1%

43.7%

00.0%

107100.0%

117

3.22

0.50

±0.10

Crosstab Question 11-S -- Importance and Satisfaction Levels: Job prospecting

* Note: Mean error covers 95% of distribution.

Job prospecting-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2216.8%

10177.1%

64.6%

21.5%

131100.0%

149

3.09

0.52

±0.09

North

Region

47.4%

5092.6%

00.0%

00.0%

54100.0%

60

3.07

0.26

±0.07

South

1228.6%

2866.7%

24.8%

00.0%

42100.0%

54

3.24

0.53

±0.16

Central/West

619.4%

1961.3%

412.9%

26.5%

31100.0%

31

2.94

0.77

±0.28

10 years or less

Length of TLSC Membership

1620.0%

6075.0%

45.0%

00.0%

80100.0%

90

3.15

0.48

±0.11

Over ten years

612.2%

3979.6%

24.1%

24.1%

49100.0%

57

3.00

0.58

±0.16

10 years or less

Length of CMAA Membership

1626.7%

4270.0%

23.3%

00.0%

60100.0%

68

3.23

0.50

±0.13

Over ten years

68.5%

5983.1%

45.6%

22.8%

71100.0%

81

2.97

0.51

±0.12

Under 50

Age

1421.5%

4975.4%

23.1%

00.0%

65100.0%

77

3.18

0.46

±0.12

50 and older

812.1%

5278.8%

46.1%

23.0%

66100.0%

72

3.00

0.55

±0.14

Job prospecting-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

428.6%

1071.4%

00.0%

00.0%

14100.0%

16

3.29

0.47

±0.25

Male

1815.7%

8977.4%

65.2%

21.7%

115100.0%

131

3.07

0.53

±0.10

COO/GM/ClubManager

Club Position

1010.9%

7682.6%

44.3%

22.2%

92100.0%

106

3.02

0.49

±0.10

Assistmgr./Dept head

1030.3%

2163.6%

26.1%

00.0%

33100.0%

37

3.24

0.56

±0.20

CCM certifiedalready

CCM Certification Status

610.9%

4581.8%

23.6%

23.6%

55100.0%

63

3.00

0.54

±0.15

Not certified

1419.4%

5677.8%

22.8%

00.0%

72100.0%

82

3.17

0.44

±0.10

Country/GolfClub

Club Type

2221.2%

7875.0%

43.8%

00.0%

104100.0%

116

3.17

0.47

±0.09

Other clubs

00.0%

2083.3%

28.3%

28.3%

24100.0%

30

2.75

0.61

±0.25

$5 million orless

Total Club Revenue

627.3%

1254.5%

29.1%

29.1%

22100.0%

28

3.00

0.87

±0.37

More than $5million

1615.2%

8581.0%

43.8%

00.0%

105100.0%

117

3.11

0.42

±0.08

Crosstab Question 12-S -- Importance and Satisfaction Levels: Management resources

* Note: Mean error covers 95% of distribution.

Managementresources-SatisfactionLevel

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2820.4%

9770.8%

128.8%

00.0%

137100.0%

149

3.12

0.53

±0.09

North

Region

46.9%

5493.1%

00.0%

00.0%

58100.0%

60

3.07

0.26

±0.07

South

1429.2%

2654.2%

816.7%

00.0%

48100.0%

54

3.13

0.67

±0.19

Central/West

1037.0%

1348.1%

414.8%

00.0%

27100.0%

31

3.22

0.70

±0.27

10 years or less

Length of TLSC Membership

1822.5%

5670.0%

67.5%

00.0%

80100.0%

90

3.15

0.53

±0.12

Over ten years

1018.2%

3970.9%

610.9%

00.0%

55100.0%

57

3.07

0.54

±0.15

10 years or less

Length of CMAA Membership

1625.8%

4267.7%

46.5%

00.0%

62100.0%

68

3.19

0.54

±0.14

Over ten years

1216.0%

5573.3%

810.7%

00.0%

75100.0%

81

3.05

0.52

±0.12

Under 50

Age

811.9%

5582.1%

46.0%

00.0%

67100.0%

77

3.06

0.42

±0.10

50 and older

2028.6%

4260.0%

811.4%

00.0%

70100.0%

72

3.17

0.61

±0.15

Managementresources-SatisfactionLevel

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

212.5%

1062.5%

425.0%

00.0%

16100.0%

16

2.88

0.62

±0.31

Male

2621.8%

8571.4%

86.7%

00.0%

119100.0%

131

3.15

0.51

±0.09

COO/GM/ClubManager

Club Position

1818.4%

7273.5%

88.2%

00.0%

98100.0%

106

3.10

0.51

±0.10

Assistmgr./Dept head

1028.6%

2160.0%

411.4%

00.0%

35100.0%

37

3.17

0.62

±0.21

CCM certifiedalready

CCM Certification Status

813.6%

4372.9%

813.6%

00.0%

59100.0%

63

3.00

0.53

±0.14

Not certified

1824.3%

5270.3%

45.4%

00.0%

74100.0%

82

3.19

0.51

±0.12

Country/GolfClub

Club Type

2019.2%

7875.0%

65.8%

00.0%

104100.0%

116

3.13

0.48

±0.09

Other clubs

826.7%

1653.3%

620.0%

00.0%

30100.0%

30

3.07

0.69

±0.25

$5 million orless

Total Club Revenue

1038.5%

1453.8%

27.7%

00.0%

26100.0%

28

3.31

0.62

±0.24

More than $5million

1816.8%

7973.8%

109.3%

00.0%

107100.0%

117

3.07

0.51

±0.10

Crosstab Question 13-S -- Importance and Satisfaction Levels: Communication

* Note: Mean error covers 95% of distribution.

Communication-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

7854.5%

5941.3%

64.2%

00.0%

143100.0%

149

3.50

0.58

±0.10

North

Region

3458.6%

2034.5%

46.9%

00.0%

58100.0%

60

3.52

0.63

±0.16

South

3057.7%

2038.5%

23.8%

00.0%

52100.0%

54

3.54

0.58

±0.16

Central/West

1448.3%

1551.7%

00.0%

00.0%

29100.0%

31

3.48

0.51

±0.19

10 years or less

Length of TLSC Membership

4855.8%

3439.5%

44.7%

00.0%

86100.0%

90

3.51

0.59

±0.13

Over ten years

3054.5%

2341.8%

23.6%

00.0%

55100.0%

57

3.51

0.57

±0.15

10 years or less

Length of CMAA Membership

3248.5%

3045.5%

46.1%

00.0%

66100.0%

68

3.42

0.61

±0.15

Over ten years

4659.7%

2937.7%

22.6%

00.0%

77100.0%

81

3.57

0.55

±0.12

Under 50

Age

4460.3%

2737.0%

22.7%

00.0%

73100.0%

77

3.58

0.55

±0.13

50 and older

3448.6%

3245.7%

45.7%

00.0%

70100.0%

72

3.43

0.60

±0.14

Communication-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

850.0%

637.5%

212.5%

00.0%

16100.0%

16

3.38

0.72

±0.36

Male

7056.0%

5140.8%

43.2%

00.0%

125100.0%

131

3.53

0.56

±0.10

COO/GM/ClubManager

Club Position

5656.0%

4040.0%

44.0%

00.0%

100100.0%

106

3.52

0.58

±0.12

Assistmgr./Dept head

2054.1%

1540.5%

25.4%

00.0%

37100.0%

37

3.49

0.61

±0.20

CCM certifiedalready

CCM Certification Status

3252.5%

2744.3%

23.3%

00.0%

61100.0%

63

3.49

0.57

±0.15

Not certified

4456.4%

3038.5%

45.1%

00.0%

78100.0%

82

3.51

0.60

±0.14

Country/GolfClub

Club Type

6458.2%

4238.2%

43.6%

00.0%

110100.0%

116

3.55

0.57

±0.11

Other clubs

1446.7%

1653.3%

00.0%

00.0%

30100.0%

30

3.47

0.51

±0.19

$5 million orless

Total Club Revenue

1661.5%

830.8%

27.7%

00.0%

26100.0%

28

3.54

0.65

±0.25

More than $5million

6053.1%

4943.4%

43.5%

00.0%

113100.0%

117

3.50

0.57

±0.11

Crosstab Question 14-S -- Importance and Satisfaction Levels: University student chapters and TLSC relationships

* Note: Mean error covers 95% of distribution.

University studentchapters and TLSCrelationships-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

43.0%

8966.9%

3627.1%

43.0%

133100.0%

149

2.70

0.58

±0.10

North

Region

23.4%

4069.0%

1627.6%

00.0%

58100.0%

60

2.76

0.51

±0.13

South

24.8%

2457.1%

1228.6%

49.5%

42100.0%

54

2.57

0.74

±0.23

Central/West

00.0%

2379.3%

620.7%

00.0%

29100.0%

31

2.79

0.41

±0.15

10 years or less

Length of TLSC Membership

22.6%

4861.5%

2430.8%

45.1%

78100.0%

90

2.62

0.63

±0.14

Over ten years

23.8%

3973.6%

1222.6%

00.0%

53100.0%

57

2.81

0.48

±0.13

10 years or less

Length of CMAA Membership

23.3%

3660.0%

2033.3%

23.3%

60100.0%

68

2.63

0.61

±0.16

Over ten years

22.7%

5372.6%

1621.9%

22.7%

73100.0%

81

2.75

0.55

±0.13

Under 50

Age

23.0%

3755.2%

2638.8%

23.0%

67100.0%

77

2.58

0.61

±0.15

50 and older

23.0%

5278.8%

1015.2%

23.0%

66100.0%

72

2.82

0.52

±0.13

University studentchapters and TLSCrelationships-Satisfaction Level

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

00.0%

642.9%

642.9%

214.3%

14100.0%

16

2.29

0.73

±0.39

Male

43.4%

8370.9%

2823.9%

21.7%

117100.0%

131

2.76

0.54

±0.10

COO/GM/ClubManager

Club Position

22.1%

6670.2%

2425.5%

22.1%

94100.0%

106

2.72

0.54

±0.11

Assistmgr./Dept head

26.1%

1751.5%

1236.4%

26.1%

33100.0%

37

2.58

0.71

±0.25

CCM certifiedalready

CCM Certification Status

00.0%

3355.9%

2440.7%

23.4%

59100.0%

63

2.53

0.57

±0.15

Not certified

45.6%

5475.0%

1216.7%

22.8%

72100.0%

82

2.83

0.56

±0.13

Country/GolfClub

Club Type

43.9%

7068.6%

2423.5%

43.9%

102100.0%

116

2.73

0.60

±0.12

Other clubs

00.0%

1657.1%

1242.9%

00.0%

28100.0%

30

2.57

0.50

±0.19

$5 million orless

Total Club Revenue

29.1%

1672.7%

418.2%

00.0%

22100.0%

28

2.91

0.53

±0.22

More than $5million

21.9%

6964.5%

3229.9%

43.7%

107100.0%

117

2.64

0.59

±0.11

Crosstab Question 15-S -- Importance and Satisfaction Levels: Just lunch, just breakfast, just dinner events

* Note: Mean error covers 95% of distribution.

Just lunch, justbreakfast, just dinnerevents-SatisfactionLevel

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3326.0%

8667.7%

64.7%

21.6%

127100.0%

149

3.18

0.58

±0.10

North

Region

47.7%

4280.8%

611.5%

00.0%

52100.0%

60

2.96

0.44

±0.12

South

1636.4%

2863.6%

00.0%

00.0%

44100.0%

54

3.36

0.49

±0.15

Central/West

1140.7%

1451.9%

00.0%

27.4%

27100.0%

31

3.26

0.81

±0.31

10 years or less

Length of TLSC Membership

2026.3%

5065.8%

45.3%

22.6%

76100.0%

90

3.16

0.63

±0.15

Over ten years

1326.5%

3469.4%

24.1%

00.0%

49100.0%

57

3.22

0.51

±0.15

10 years or less

Length of CMAA Membership

1830.0%

3660.0%

46.7%

23.3%

60100.0%

68

3.17

0.69

±0.18

Over ten years

1522.4%

5074.6%

23.0%

00.0%

67100.0%

81

3.19

0.47

±0.11

Under 50

Age

1321.3%

4065.6%

69.8%

23.3%

61100.0%

77

3.05

0.67

±0.17

50 and older

2030.3%

4669.7%

00.0%

00.0%

66100.0%

72

3.30

0.46

±0.11

Just lunch, justbreakfast, just dinnerevents-SatisfactionLevel

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

212.5%

1275.0%

212.5%

00.0%

16100.0%

16

3.00

0.52

±0.26

Male

3128.4%

7467.9%

21.8%

21.8%

109100.0%

131

3.23

0.57

±0.11

COO/GM/ClubManager

Club Position

2022.2%

6875.6%

22.2%

00.0%

90100.0%

106

3.20

0.45

±0.10

Assistmgr./Dept head

1339.4%

1442.4%

412.1%

26.1%

33100.0%

37

3.15

0.87

±0.30

CCM certifiedalready

CCM Certification Status

1529.4%

3466.7%

23.9%

00.0%

51100.0%

63

3.25

0.52

±0.15

Not certified

1825.0%

5069.4%

45.6%

00.0%

72100.0%

82

3.19

0.52

±0.12

Country/GolfClub

Club Type

1819.1%

6872.3%

66.4%

22.1%

94100.0%

116

3.09

0.58

±0.12

Other clubs

1446.7%

1653.3%

00.0%

00.0%

30100.0%

30

3.47

0.51

±0.19

$5 million orless

Total Club Revenue

623.1%

1869.2%

00.0%

27.7%

26100.0%

28

3.08

0.74

±0.29

More than $5million

2727.3%

6666.7%

66.1%

00.0%

99100.0%

117

3.21

0.54

±0.11

Crosstab Question 16 -- Regional Meetings: I would attend regional meetings on (day of week)

* Note: Multiple answer percentage-count totals not meaningful.

Days prefer regionalmeetings

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Totals

Forms

Overall

10771.8%

7550.3%

6241.6%

5234.9%

2818.8%

2617.4%

4630.9%

**

149

North

Region

4270.0%

2440.0%

3050.0%

2440.0%

813.3%

610.0%

813.3%

**

60

South

3870.4%

3666.7%

1833.3%

1425.9%

1222.2%

1629.6%

2851.9%

**

54

Central/West

2374.2%

1548.4%

1238.7%

1238.7%

825.8%

412.9%

825.8%

**

31

10 years or less

Length of TLSC Membership

7684.4%

5055.6%

3235.6%

2831.1%

1617.8%

1820.0%

3033.3%

**

90

Over ten years

2950.9%

2543.9%

3052.6%

2442.1%

1017.5%

814.0%

1628.1%

**

57

10 years or less

Length of CMAA Membership

5885.3%

4261.8%

2841.2%

2232.4%

1623.5%

1217.6%

2232.4%

**

68

Over ten years

4960.5%

3340.7%

3442.0%

3037.0%

1214.8%

1417.3%

2429.6%

**

81

Under 50

Age

5571.4%

4153.2%

3444.2%

2836.4%

1215.6%

1215.6%

2228.6%

**

77

50 and older

5272.2%

3447.2%

2838.9%

2433.3%

1622.2%

1419.4%

2433.3%

**

72

Days prefer regionalmeetings

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Totals

Forms

Female

Gender

1062.5%

637.5%

425.0%

425.0%

637.5%

425.0%

850.0%

**

16

Male

9572.5%

6751.1%

5642.7%

4635.1%

2216.8%

2216.8%

3829.0%

**

131

COO/GM/ClubManager

Club Position

6864.2%

5249.1%

5249.1%

4239.6%

2220.8%

2018.9%

2826.4%

**

106

Assistmgr./Dept head

3594.6%

1951.4%

821.6%

821.6%

410.8%

410.8%

1437.8%

**

37

CCM certifiedalready

CCM Certification Status

3758.7%

3758.7%

3860.3%

3657.1%

1625.4%

1422.2%

1422.2%

**

63

Not certified

6680.5%

3846.3%

2429.3%

1619.5%

1214.6%

1214.6%

3036.6%

**

82

Country/GolfClub

Club Type

8875.9%

5648.3%

4841.4%

3832.8%

1815.5%

1613.8%

3429.3%

**

116

Other clubs

1653.3%

1860.0%

1446.7%

1446.7%

1033.3%

1033.3%

1240.0%

**

30

$5 million orless

Total Club Revenue

1864.3%

1242.9%

00.0%

414.3%

27.1%

414.3%

1657.1%

**

28

More than $5million

8572.6%

5950.4%

6051.3%

4639.3%

2420.5%

2017.1%

2622.2%

**

117

Crosstab Question 17 -- Regional Meetings: I would attend regional meetings at (time of day)

* Note: Multiple answer percentage-count totals not meaningful.

Times prefer regionalmeetings:

Breakfast

Mornings

Lunch

Afternoon

Dinner

Evenings

Totals

Forms

Overall

8356.5%

7953.7%

12182.3%

7651.7%

6644.9%

6242.2%

**

149

North

Region

2236.7%

2033.3%

4676.7%

2846.7%

2033.3%

1830.0%

**

60

South

4484.6%

4280.8%

4484.6%

3261.5%

3465.4%

3465.4%

**

54

Central/West

1341.9%

1341.9%

2787.1%

1445.2%

1032.3%

825.8%

**

31

10 years or less

Length of TLSC Membership

5865.9%

5865.9%

7484.1%

4652.3%

4247.7%

4045.5%

**

90

Over ten years

2340.4%

1933.3%

4578.9%

3052.6%

2442.1%

2238.6%

**

57

10 years or less

Length of CMAA Membership

5075.8%

5075.8%

5481.8%

4060.6%

3654.5%

3451.5%

**

68

Over ten years

3340.7%

2935.8%

6782.7%

3644.4%

3037.0%

2834.6%

**

81

Under 50

Age

4762.7%

4762.7%

5978.7%

4053.3%

3648.0%

3445.3%

**

77

50 and older

3650.0%

3244.4%

6286.1%

3650.0%

3041.7%

2838.9%

**

72

Times prefer regionalmeetings:

Breakfast

Mornings

Lunch

Afternoon

Dinner

Evenings

Totals

Forms

Female

Gender

1275.0%

1062.5%

850.0%

850.0%

850.0%

637.5%

**

16

Male

6953.5%

6751.9%

11186.0%

6651.2%

5643.4%

5441.9%

**

131

COO/GM/ClubManager

Club Position

5250.0%

4644.2%

8480.8%

5451.9%

4038.5%

3634.6%

**

106

Assistmgr./Dept head

2978.4%

3183.8%

3389.2%

2054.1%

2464.9%

2259.5%

**

37

CCM certifiedalready

CCM Certification Status

4368.3%

3961.9%

5384.1%

4469.8%

3454.0%

3047.6%

**

63

Not certified

3645.0%

3847.5%

6885.0%

3240.0%

3240.0%

3240.0%

**

82

Country/GolfClub

Club Type

6657.9%

6254.4%

9684.2%

5447.4%

4236.8%

4035.1%

**

116

Other clubs

1653.3%

1653.3%

2480.0%

2273.3%

2273.3%

2273.3%

**

30

$5 million orless

Total Club Revenue

1038.5%

830.8%

1661.5%

1038.5%

1246.2%

1038.5%

**

28

More than $5million

6959.0%

6757.3%

10186.3%

6454.7%

5042.7%

4841.0%

**

117

Crosstab Question 18 -- Regional Meetings: How many regional education meetings do you anticipate attending each year?

Number of regionaleducation meetings

1-3

4-6

7-9

10-12

Totals

Forms

Median

Overall

6644.3%

7349.0%

64.0%

42.7%

149100.0%

149

1.62

North

Region

1830.0%

4270.0%

00.0%

00.0%

60100.0%

60

1.79

South

2648.1%

2037.0%

611.1%

23.7%

54100.0%

54

1.55

Central/West

2064.5%

929.0%

00.0%

26.5%

31100.0%

31

1.27

10 years or less

Length of TLSC Membership

3842.2%

4246.7%

66.7%

44.4%

90100.0%

90

1.67

Over ten years

2645.6%

3154.4%

00.0%

00.0%

57100.0%

57

1.58

10 years or less

Length of CMAA Membership

2841.2%

3044.1%

68.8%

45.9%

68100.0%

68

1.70

Over ten years

3846.9%

4353.1%

00.0%

00.0%

81100.0%

81

1.56

Under 50

Age

2836.4%

4355.8%

45.2%

22.6%

77100.0%

77

1.74

50 and older

3852.8%

3041.7%

22.8%

22.8%

72100.0%

72

1.45

Number of regionaleducation meetings

1-3

4-6

7-9

10-12

Totals

Forms

Median

Female

Gender

1062.5%

637.5%

00.0%

00.0%

16100.0%

16

1.30

Male

5642.7%

6549.6%

64.6%

43.1%

131100.0%

131

1.65

COO/GM/ClubManager

Club Position

4643.4%

5450.9%

43.8%

21.9%

106100.0%

106

1.63

Assistmgr./Dept head

1643.2%

1745.9%

25.4%

25.4%

37100.0%

37

1.65

CCM certifiedalready

CCM Certification Status

2844.4%

3149.2%

46.3%

00.0%

63100.0%

63

1.61

Not certified

3441.5%

4251.2%

22.4%

44.9%

82100.0%

82

1.67

Country/GolfClub

Club Type

5244.8%

5850.0%

43.4%

21.7%

116100.0%

116

1.60

Other clubs

1240.0%

1446.7%

26.7%

26.7%

30100.0%

30

1.71

$5 million orless

Total Club Revenue

1657.1%

1242.9%

00.0%

00.0%

28100.0%

28

1.38

More than $5million

5042.7%

5748.7%

65.1%

43.4%

117100.0%

117

1.65

Crosstab Question 19 -- Regional Meetings: The month(s) I would prefer regional meetings to be held are

Months preferregional meetings

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Totals

Forms

Overall

11376.9%

9564.6%

9363.3%

4933.3%

3322.4%

7148.3%

6141.5%

10370.1%

8356.5%

7349.7%

7551.0%

138.8%

**

149

North

Region

5490.0%

4473.3%

5083.3%

2236.7%

1220.0%

3456.7%

2236.7%

4880.0%

2440.0%

4066.7%

4066.7%

23.3%

**

60

South

4076.9%

3261.5%

2650.0%

1426.9%

815.4%

2242.3%

2853.8%

4076.9%

3669.2%

2038.5%

2242.3%

815.4%

**

54

Central/West

1754.8%

1548.4%

1754.8%

1135.5%

1341.9%

1341.9%

929.0%

1341.9%

2167.7%

1135.5%

1341.9%

39.7%

**

31

10 years or less

Length of TLSC Membership

7281.8%

6472.7%

4854.5%

2427.3%

1011.4%

3843.2%

4652.3%

6472.7%

4652.3%

3843.2%

4045.5%

1011.4%

**

90

Over ten years

4171.9%

2950.9%

4375.4%

2543.9%

2340.4%

3357.9%

1526.3%

3968.4%

3764.9%

3561.4%

3357.9%

35.3%

**

57

10 years or less

Length of CMAA Membership

5684.8%

4669.7%

3248.5%

1827.3%

69.1%

2233.3%

3451.5%

4466.7%

4060.6%

2233.3%

2842.4%

812.1%

**

68

Over ten years

5770.4%

4960.5%

6175.3%

3138.3%

2733.3%

4960.5%

2733.3%

5972.8%

4353.1%

5163.0%

4758.0%

56.2%

**

81

Under 50

Age

6787.0%

5368.8%

4761.0%

2532.5%

1722.1%

4153.2%

3950.6%

5976.6%

4761.0%

4153.2%

4153.2%

911.7%

**

77

50 and older

4665.7%

4260.0%

4665.7%

2434.3%

1622.9%

3042.9%

2231.4%

4462.9%

3651.4%

3245.7%

3448.6%

45.7%

**

72

* Note: Multiple answer percentage-count totals not meaningful.

Months preferregional meetings

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Totals

Forms

Female

Gender

1275.0%

637.5%

425.0%

425.0%

212.5%

637.5%

1062.5%

1275.0%

1275.0%

850.0%

425.0%

00.0%

**

16

Male

9976.7%

8767.4%

8767.4%

4534.9%

3124.0%

6550.4%

4938.0%

8969.0%

6953.5%

6550.4%

7155.0%

1310.1%

**

131

COO/GM/ClubManager

Club Position

7875.0%

7269.2%

7471.2%

3432.7%

2625.0%

5653.8%

3634.6%

7673.1%

5451.9%

5855.8%

6259.6%

87.7%

**

106

Assistmgr./Dept head

3389.2%

2156.8%

1540.5%

924.3%

513.5%

1335.1%

2362.2%

2567.6%

2362.2%

1335.1%

1129.7%

513.5%

**

37

CCM certifiedalready

CCM Certification Status

4368.3%

3758.7%

4977.8%

3352.4%

2946.0%

3758.7%

2539.7%

4165.1%

4368.3%

3555.6%

3961.9%

711.1%

**

63

Not certified

6885.0%

5670.0%

4455.0%

1620.0%

45.0%

3442.5%

3442.5%

6075.0%

3645.0%

3645.0%

3645.0%

67.5%

**

82

Country/GolfClub

Club Type

9078.9%

7868.4%

7061.4%

2824.6%

2017.5%

5850.9%

5043.9%

8271.9%

5850.9%

5447.4%

5649.1%

108.8%

**

116

Other clubs

2066.7%

1446.7%

2273.3%

2066.7%

1240.0%

1240.0%

826.7%

1860.0%

2480.0%

1860.0%

1860.0%

26.7%

**

30

$5 million orless

Total Club Revenue

2071.4%

1450.0%

1035.7%

621.4%

414.3%

1035.7%

1242.9%

1657.1%

1864.3%

1450.0%

1035.7%

00.0%

**

28

More than $5million

9179.1%

7968.7%

7968.7%

4135.7%

2723.5%

5951.3%

4740.9%

8372.2%

6153.0%

5749.6%

6354.8%

119.6%

**

117

Crosstab Question 20 -- Regional Meetings: I would prefer most meetings to be a (length of meeting)

Preferred length ofregional meetings

1.5-2 hour session

Half-day session(3-4 hours)

6 hour CMIprogram

Totals

Forms

Overall

5741.6%

6043.8%

2014.6%

137100.0%

149

North

Region

2646.4%

2646.4%

47.1%

56100.0%

60

South

2038.5%

2038.5%

1223.1%

52100.0%

54

Central/West

1140.7%

1451.9%

27.4%

27100.0%

31

10 years or less

Length of TLSC Membership

2834.1%

3643.9%

1822.0%

82100.0%

90

Over ten years

2954.7%

2241.5%

23.8%

53100.0%

57

10 years or less

Length of CMAA Membership

2235.5%

2641.9%

1422.6%

62100.0%

68

Over ten years

3546.7%

3445.3%

68.0%

75100.0%

81

Under 50

Age

3142.5%

2635.6%

1621.9%

73100.0%

77

50 and older

2640.6%

3453.1%

46.3%

64100.0%

72

Preferred length ofregional meetings

1.5-2 hour session

Half-day session(3-4 hours)

6 hour CMIprogram

Totals

Forms

Female

Gender

1062.5%

212.5%

425.0%

16100.0%

16

Male

4739.5%

5848.7%

1411.8%

119100.0%

131

COO/GM/ClubManager

Club Position

4647.9%

4445.8%

66.3%

96100.0%

106

Assistmgr./Dept head

718.9%

1643.2%

1437.8%

37100.0%

37

CCM certifiedalready

CCM Certification Status

2952.7%

1832.7%

814.5%

55100.0%

63

Not certified

2835.9%

4051.3%

1012.8%

78100.0%

82

Country/GolfClub

Club Type

4440.0%

4843.6%

1816.4%

110100.0%

116

Other clubs

1250.0%

1041.7%

28.3%

24100.0%

30

$5 million orless

Total Club Revenue

1038.5%

1038.5%

623.1%

26100.0%

28

More than $5million

4542.1%

4844.9%

1413.1%

107100.0%

117

Crosstab Question 21 -- Regional Meetings: I would prefer the regional meetings to be on the same day month to month, i.e. 2nd Monday of each month

* Note: Mean error covers 95% of distribution.

Regional meetings tobe on the same day

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2821.2%

7456.1%

3022.7%

00.0%

132100.0%

149

2.98

0.67

±0.12

North

Region

814.8%

3259.3%

1425.9%

00.0%

54100.0%

60

2.89

0.63

±0.17

South

817.4%

2656.5%

1226.1%

00.0%

46100.0%

54

2.91

0.66

±0.19

Central/West

1033.3%

1653.3%

413.3%

00.0%

30100.0%

31

3.20

0.66

±0.24

10 years or less

Length of TLSC Membership

2228.2%

4253.8%

1417.9%

00.0%

78100.0%

90

3.10

0.68

±0.15

Over ten years

611.5%

3057.7%

1630.8%

00.0%

52100.0%

57

2.81

0.63

±0.17

10 years or less

Length of CMAA Membership

2236.7%

2846.7%

1016.7%

00.0%

60100.0%

68

3.20

0.71

±0.18

Over ten years

68.3%

4663.9%

2027.8%

00.0%

72100.0%

81

2.81

0.57

±0.13

Under 50

Age

1624.2%

3451.5%

1624.2%

00.0%

66100.0%

77

3.00

0.70

±0.17

50 and older

1218.2%

4060.6%

1421.2%

00.0%

66100.0%

72

2.97

0.63

±0.16

Regional meetings tobe on the same day

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

650.0%

433.3%

216.7%

00.0%

12100.0%

16

3.33

0.78

±0.45

Male

2218.6%

7059.3%

2622.0%

00.0%

118100.0%

131

2.97

0.64

±0.12

COO/GM/ClubManager

Club Position

1616.7%

5860.4%

2222.9%

00.0%

96100.0%

106

2.94

0.63

±0.13

Assistmgr./Dept head

1033.3%

1240.0%

826.7%

00.0%

30100.0%

37

3.07

0.78

±0.29

CCM certifiedalready

CCM Certification Status

1425.9%

2444.4%

1629.6%

00.0%

54100.0%

63

2.96

0.75

±0.20

Not certified

1215.8%

5065.8%

1418.4%

00.0%

76100.0%

82

2.97

0.59

±0.13

Country/GolfClub

Club Type

2423.1%

6259.6%

1817.3%

00.0%

104100.0%

116

3.06

0.64

±0.12

Other clubs

415.4%

1038.5%

1246.2%

00.0%

26100.0%

30

2.69

0.74

±0.29

$5 million orless

Total Club Revenue

625.0%

1458.3%

416.7%

00.0%

24100.0%

28

3.08

0.65

±0.27

More than $5million

2019.2%

5855.8%

2625.0%

00.0%

104100.0%

117

2.94

0.67

±0.13

Crosstab Question 22 -- Regional Meetings: The local regions should have holiday social(s), i.e. Christmas parties

* Note: Mean error covers 95% of distribution.

Local regions shouldhave holiday social

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3627.7%

5844.6%

3023.1%

64.6%

130100.0%

149

2.95

0.83

±0.15

North

Region

2648.1%

1833.3%

611.1%

47.4%

54100.0%

60

3.22

0.92

±0.25

South

612.5%

2450.0%

1633.3%

24.2%

48100.0%

54

2.71

0.74

±0.21

Central/West

27.7%

1661.5%

830.8%

00.0%

26100.0%

31

2.77

0.59

±0.23

10 years or less

Length of TLSC Membership

2026.3%

3039.5%

2431.6%

22.6%

76100.0%

90

2.89

0.83

±0.19

Over ten years

1630.8%

2650.0%

611.5%

47.7%

52100.0%

57

3.04

0.86

±0.24

10 years or less

Length of CMAA Membership

1016.1%

2845.2%

2235.5%

23.2%

62100.0%

68

2.74

0.77

±0.19

Over ten years

2638.2%

3044.1%

811.8%

45.9%

68100.0%

81

3.15

0.85

±0.21

Under 50

Age

2435.3%

2435.3%

1623.5%

45.9%

68100.0%

77

3.00

0.91

±0.22

50 and older

1219.4%

3454.8%

1422.6%

23.2%

62100.0%

72

2.90

0.74

±0.19

Local regions shouldhave holiday social

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

214.3%

857.1%

428.6%

00.0%

14100.0%

16

2.86

0.66

±0.35

Male

3429.3%

5043.1%

2622.4%

65.2%

116100.0%

131

2.97

0.85

±0.16

COO/GM/ClubManager

Club Position

2829.8%

4648.9%

1617.0%

44.3%

94100.0%

106

3.04

0.80

±0.17

Assistmgr./Dept head

618.8%

1237.5%

1443.8%

00.0%

32100.0%

37

2.75

0.76

±0.27

CCM certifiedalready

CCM Certification Status

1425.0%

3053.6%

1017.9%

23.6%

56100.0%

63

3.00

0.76

±0.20

Not certified

2230.6%

2838.9%

1825.0%

45.6%

72100.0%

82

2.94

0.89

±0.21

Country/GolfClub

Club Type

3231.4%

3837.3%

2625.5%

65.9%

102100.0%

116

2.94

0.90

±0.18

Other clubs

415.4%

1869.2%

415.4%

00.0%

26100.0%

30

3.00

0.57

±0.22

$5 million orless

Total Club Revenue

420.0%

1260.0%

420.0%

00.0%

20100.0%

28

3.00

0.65

±0.29

More than $5million

2826.4%

4643.4%

2624.5%

65.7%

106100.0%

117

2.91

0.86

±0.17

Crosstab Question 23 -- Regional Meetings: The meetings should only have educational and business sessions, no social activities or interaction time

* Note: Mean error covers 95% of distribution.

Have educational &business sessionsonly

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

00.0%

129.0%

5843.6%

6347.4%

133100.0%

149

1.62

0.65

±0.11

North

Region

00.0%

00.0%

3055.6%

2444.4%

54100.0%

60

1.56

0.50

±0.14

South

00.0%

816.0%

2040.0%

2244.0%

50100.0%

54

1.72

0.73

±0.21

Central/West

00.0%

414.8%

829.6%

1555.6%

27100.0%

31

1.59

0.75

±0.29

10 years or less

Length of TLSC Membership

00.0%

67.5%

4252.5%

3240.0%

80100.0%

90

1.67

0.61

±0.14

Over ten years

00.0%

611.8%

1427.5%

3160.8%

51100.0%

57

1.51

0.70

±0.20

10 years or less

Length of CMAA Membership

00.0%

46.3%

3250.0%

2843.8%

64100.0%

68

1.63

0.60

±0.15

Over ten years

00.0%

811.6%

2637.7%

3550.7%

69100.0%

81

1.61

0.69

±0.17

Under 50

Age

00.0%

45.8%

3043.5%

3550.7%

69100.0%

77

1.55

0.61

±0.15

50 and older

00.0%

812.5%

2843.8%

2843.8%

64100.0%

72

1.69

0.69

±0.17

Have educational &business sessionsonly

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

00.0%

00.0%

425.0%

1275.0%

16100.0%

16

1.25

0.45

±0.22

Male

00.0%

1210.4%

5245.2%

5144.3%

115100.0%

131

1.66

0.66

±0.12

COO/GM/ClubManager

Club Position

00.0%

88.7%

4043.5%

4447.8%

92100.0%

106

1.61

0.65

±0.13

Assistmgr./Dept head

00.0%

25.7%

1645.7%

1748.6%

35100.0%

37

1.57

0.61

±0.21

CCM certifiedalready

CCM Certification Status

00.0%

47.0%

1221.1%

4171.9%

57100.0%

63

1.35

0.61

±0.16

Not certified

00.0%

811.1%

4663.9%

1825.0%

72100.0%

82

1.86

0.59

±0.14

Country/GolfClub

Club Type

00.0%

109.8%

5452.9%

3837.3%

102100.0%

116

1.73

0.63

±0.13

Other clubs

00.0%

27.1%

414.3%

2278.6%

28100.0%

30

1.29

0.60

±0.23

$5 million orless

Total Club Revenue

00.0%

415.4%

623.1%

1661.5%

26100.0%

28

1.54

0.76

±0.30

More than $5million

00.0%

87.8%

5048.5%

4543.7%

103100.0%

117

1.64

0.62

±0.12

Crosstab Question 24 -- Regional Meetings: The meetings should have a social activity and/or interaction time as well as educational and business sessions

* Note: Mean error covers 95% of distribution.

Have social activity& educational &business

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

7552.4%

6042.0%

64.2%

21.4%

143100.0%

149

3.45

0.65

±0.11

North

Region

2846.7%

3253.3%

00.0%

00.0%

60100.0%

60

3.47

0.50

±0.13

South

2242.3%

2650.0%

23.8%

23.8%

52100.0%

54

3.31

0.73

±0.20

Central/West

2379.3%

26.9%

413.8%

00.0%

29100.0%

31

3.66

0.72

±0.27

10 years or less

Length of TLSC Membership

3641.9%

4653.5%

22.3%

22.3%

86100.0%

90

3.35

0.65

±0.14

Over ten years

3767.3%

1425.5%

47.3%

00.0%

55100.0%

57

3.60

0.63

±0.17

10 years or less

Length of CMAA Membership

3247.1%

3247.1%

22.9%

22.9%

68100.0%

68

3.38

0.69

±0.17

Over ten years

4357.3%

2837.3%

45.3%

00.0%

75100.0%

81

3.52

0.60

±0.14

Under 50

Age

3748.1%

3444.2%

45.2%

22.6%

77100.0%

77

3.38

0.71

±0.16

50 and older

3857.6%

2639.4%

23.0%

00.0%

66100.0%

72

3.55

0.56

±0.14

Have social activity& educational &business

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1062.5%

637.5%

00.0%

00.0%

16100.0%

16

3.63

0.50

±0.25

Male

6552.0%

5241.6%

64.8%

21.6%

125100.0%

131

3.44

0.66

±0.12

COO/GM/ClubManager

Club Position

5656.0%

3838.0%

66.0%

00.0%

100100.0%

106

3.50

0.61

±0.12

Assistmgr./Dept head

1745.9%

2054.1%

00.0%

00.0%

37100.0%

37

3.46

0.51

±0.17

CCM certifiedalready

CCM Certification Status

4573.8%

1423.0%

23.3%

00.0%

61100.0%

63

3.70

0.53

±0.14

Not certified

2633.3%

4659.0%

45.1%

22.6%

78100.0%

82

3.23

0.66

±0.15

Country/GolfClub

Club Type

5246.4%

5448.2%

43.6%

21.8%

112100.0%

116

3.39

0.65

±0.12

Other clubs

2071.4%

621.4%

27.1%

00.0%

28100.0%

30

3.64

0.62

±0.23

$5 million orless

Total Club Revenue

1661.5%

623.1%

415.4%

00.0%

26100.0%

28

3.46

0.76

±0.30

More than $5million

5548.7%

5447.8%

21.8%

21.8%

113100.0%

117

3.43

0.63

±0.12

Crosstab Question 25 -- Regional Meetings: Once a year there should be a meeting that the manager and his/her club's president or a board member are invited to attend

* Note: Mean error covers 95% of distribution.

Have one meetingwith a club'spresident/board

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

5338.1%

6647.5%

1611.5%

42.9%

139100.0%

149

3.21

0.76

±0.13

North

Region

2646.4%

2239.3%

610.7%

23.6%

56100.0%

60

3.29

0.80

±0.21

South

1225.0%

3266.7%

24.2%

24.2%

48100.0%

54

3.13

0.67

±0.19

Central/West

1341.9%

1032.3%

825.8%

00.0%

31100.0%

31

3.16

0.82

±0.29

10 years or less

Length of TLSC Membership

3441.5%

3846.3%

67.3%

44.9%

82100.0%

90

3.24

0.79

±0.18

Over ten years

1934.5%

2647.3%

1018.2%

00.0%

55100.0%

57

3.16

0.71

±0.19

10 years or less

Length of CMAA Membership

2235.5%

3454.8%

46.5%

23.2%

62100.0%

68

3.23

0.71

±0.18

Over ten years

3140.3%

3241.6%

1215.6%

22.6%

77100.0%

81

3.19

0.80

±0.18

Under 50

Age

3143.7%

3447.9%

68.5%

00.0%

71100.0%

77

3.35

0.63

±0.15

50 and older

2232.4%

3247.1%

1014.7%

45.9%

68100.0%

72

3.06

0.84

±0.20

Have one meetingwith a club'spresident/board

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

1275.0%

00.0%

00.0%

16100.0%

16

3.25

0.45

±0.22

Male

4939.8%

5443.9%

1613.0%

43.3%

123100.0%

131

3.20

0.79

±0.14

COO/GM/ClubManager

Club Position

4039.2%

4645.1%

1211.8%

43.9%

102100.0%

106

3.20

0.80

±0.16

Assistmgr./Dept head

1133.3%

2060.6%

26.1%

00.0%

33100.0%

37

3.27

0.57

±0.20

CCM certifiedalready

CCM Certification Status

2134.4%

3252.5%

813.1%

00.0%

61100.0%

63

3.21

0.66

±0.17

Not certified

2837.8%

3445.9%

810.8%

45.4%

74100.0%

82

3.16

0.83

±0.19

Country/GolfClub

Club Type

4440.7%

5046.3%

109.3%

43.7%

108100.0%

116

3.24

0.77

±0.15

Other clubs

828.6%

1450.0%

621.4%

00.0%

28100.0%

30

3.07

0.72

±0.27

$5 million orless

Total Club Revenue

1458.3%

833.3%

28.3%

00.0%

24100.0%

28

3.50

0.66

±0.27

More than $5million

3733.3%

5650.5%

1412.6%

43.6%

111100.0%

117

3.14

0.77

±0.15

Crosstab Question 26 -- Regional Meetings: There should be one or two meetings with allied associations, i.e. PGA, GCSAA, TARO, HFTP, USTPA, etc.

* Note: Mean error covers 95% of distribution.

Have 1 or 2 meetingswith alliedassociations

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

7351.8%

5035.5%

1812.8%

00.0%

141100.0%

149

3.39

0.70

±0.12

North

Region

3662.1%

1627.6%

610.3%

00.0%

58100.0%

60

3.52

0.68

±0.18

South

2244.0%

2040.0%

816.0%

00.0%

50100.0%

54

3.28

0.73

±0.21

Central/West

1344.8%

1241.4%

413.8%

00.0%

29100.0%

31

3.31

0.71

±0.26

10 years or less

Length of TLSC Membership

4654.8%

3035.7%

89.5%

00.0%

84100.0%

90

3.45

0.67

±0.15

Over ten years

2749.1%

1832.7%

1018.2%

00.0%

55100.0%

57

3.31

0.77

±0.21

10 years or less

Length of CMAA Membership

3453.1%

2437.5%

69.4%

00.0%

64100.0%

68

3.44

0.66

±0.17

Over ten years

3950.6%

2633.8%

1215.6%

00.0%

77100.0%

81

3.35

0.74

±0.17

Under 50

Age

4561.6%

1824.7%

1013.7%

00.0%

73100.0%

77

3.48

0.73

±0.17

50 and older

2841.2%

3247.1%

811.8%

00.0%

68100.0%

72

3.29

0.67

±0.16

Have 1 or 2 meetingswith alliedassociations

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

850.0%

212.5%

00.0%

16100.0%

16

3.25

0.68

±0.34

Male

6754.5%

4234.1%

1411.4%

00.0%

123100.0%

131

3.43

0.69

±0.12

COO/GM/ClubManager

Club Position

5856.9%

3231.4%

1211.8%

00.0%

102100.0%

106

3.45

0.70

±0.14

Assistmgr./Dept head

1545.5%

1442.4%

412.1%

00.0%

33100.0%

37

3.33

0.69

±0.24

CCM certifiedalready

CCM Certification Status

2947.5%

2642.6%

69.8%

00.0%

61100.0%

63

3.38

0.66

±0.17

Not certified

4052.6%

2431.6%

1215.8%

00.0%

76100.0%

82

3.37

0.75

±0.17

Country/GolfClub

Club Type

6054.5%

3834.5%

1210.9%

00.0%

110100.0%

116

3.44

0.68

±0.13

Other clubs

1035.7%

1242.9%

621.4%

00.0%

28100.0%

30

3.14

0.76

±0.29

$5 million orless

Total Club Revenue

1246.2%

830.8%

623.1%

00.0%

26100.0%

28

3.23

0.82

±0.32

More than $5million

6154.0%

4035.4%

1210.6%

00.0%

113100.0%

117

3.43

0.68

±0.13

Crosstab Question 27 -- Regional Meetings: Participating in golf should be offered at a country/golf club that is hosting a regional meeting

* Note: Mean error covers 95% of distribution.

Golf offered at theclub hosting ameeting

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3125.2%

5040.7%

3830.9%

43.3%

123100.0%

149

2.88

0.83

±0.15

North

Region

814.3%

1832.1%

2850.0%

23.6%

56100.0%

60

2.57

0.78

±0.21

South

1231.6%

1642.1%

821.1%

25.3%

38100.0%

54

3.00

0.87

±0.28

Central/West

936.0%

1456.0%

28.0%

00.0%

25100.0%

31

3.28

0.61

±0.25

10 years or less

Length of TLSC Membership

2636.1%

2636.1%

1825.0%

22.8%

72100.0%

90

3.06

0.85

±0.20

Over ten years

510.2%

2244.9%

2040.8%

24.1%

49100.0%

57

2.61

0.73

±0.21

10 years or less

Length of CMAA Membership

2242.3%

2242.3%

815.4%

00.0%

52100.0%

68

3.27

0.72

±0.20

Over ten years

912.7%

2839.4%

3042.3%

45.6%

71100.0%

81

2.59

0.79

±0.19

Under 50

Age

2134.4%

1626.2%

2439.3%

00.0%

61100.0%

77

2.95

0.86

±0.22

50 and older

1016.1%

3454.8%

1422.6%

46.5%

62100.0%

72

2.81

0.79

±0.20

Golf offered at theclub hosting ameeting

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

00.0%

233.3%

466.7%

00.0%

6100.0%

16

2.33

0.52

±0.42

Male

3127.0%

4841.7%

3227.8%

43.5%

115100.0%

131

2.92

0.83

±0.15

COO/GM/ClubManager

Club Position

1415.9%

4045.5%

3034.1%

44.5%

88100.0%

106

2.73

0.78

±0.17

Assistmgr./Dept head

1548.4%

825.8%

825.8%

00.0%

31100.0%

37

3.23

0.84

±0.30

CCM certifiedalready

CCM Certification Status

1529.4%

2447.1%

1223.5%

00.0%

51100.0%

63

3.06

0.73

±0.21

Not certified

1420.0%

2637.1%

2637.1%

45.7%

70100.0%

82

2.71

0.85

±0.20

Country/GolfClub

Club Type

2425.0%

3839.6%

3233.3%

22.1%

96100.0%

116

2.88

0.81

±0.17

Other clubs

625.0%

1041.7%

625.0%

28.3%

24100.0%

30

2.83

0.92

±0.37

$5 million orless

Total Club Revenue

630.0%

630.0%

630.0%

210.0%

20100.0%

28

2.80

1.01

±0.45

More than $5million

2323.2%

4242.4%

3232.3%

22.0%

99100.0%

117

2.87

0.79

±0.16

Crosstab Question 29 -- Statewide Meetings: I would prefer statewide meetings to be (length of meetings)

Preferred length ofstate meetings

1-day sessions

2-day sessions

3-day sessions

Totals

Forms

Median

Overall

128.2%

12585.0%

106.8%

147100.0%

149

1.99

North

Region

00.0%

5289.7%

610.3%

58100.0%

60

2.06

South

814.8%

4481.5%

23.7%

54100.0%

54

1.93

Central/West

412.9%

2787.1%

00.0%

31100.0%

31

1.93

10 years or less

Length of TLSC Membership

1011.4%

6877.3%

1011.4%

88100.0%

90

2.00

Over ten years

23.5%

5596.5%

00.0%

57100.0%

57

1.98

10 years or less

Length of CMAA Membership

69.1%

5278.8%

812.1%

66100.0%

68

2.02

Over ten years

67.4%

7390.1%

22.5%

81100.0%

81

1.97

Under 50

Age

45.3%

6384.0%

810.7%

75100.0%

77

2.03

50 and older

811.1%

6286.1%

22.8%

72100.0%

72

1.95

Preferred length ofstate meetings

1-day sessions

2-day sessions

3-day sessions

Totals

Forms

Median

Female

Gender

00.0%

1487.5%

212.5%

16100.0%

16

2.07

Male

129.3%

11186.0%

64.7%

129100.0%

131

1.97

COO/GM/ClubManager

Club Position

109.6%

8884.6%

65.8%

104100.0%

106

1.98

Assistmgr./Dept head

00.0%

3389.2%

410.8%

37100.0%

37

2.06

CCM certifiedalready

CCM Certification Status

46.3%

5384.1%

69.5%

63100.0%

63

2.02

Not certified

810.0%

6885.0%

45.0%

80100.0%

82

1.97

Country/GolfClub

Club Type

108.8%

9482.5%

108.8%

114100.0%

116

2.00

Other clubs

26.7%

2893.3%

00.0%

30100.0%

30

1.96

$5 million orless

Total Club Revenue

27.1%

2485.7%

27.1%

28100.0%

28

2.00

More than $5million

108.7%

9784.3%

87.0%

115100.0%

117

1.99

Crosstab Question 30 -- Statewide Meetings: I would prefer the state meetings to be on (day of meeting)

* Note: Multiple answer percentage-count totals not meaningful.

Days prefer statemeetings

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Totals

Forms

Overall

11981.0%

6544.2%

106.8%

42.7%

42.7%

5034.0%

12283.0%

**

149

North

Region

3865.5%

1831.0%

610.3%

00.0%

00.0%

2644.8%

5289.7%

**

60

South

4888.9%

3463.0%

23.7%

23.7%

23.7%

1425.9%

4277.8%

**

54

Central/West

2993.5%

1341.9%

26.5%

26.5%

26.5%

619.4%

2477.4%

**

31

10 years or less

Length of TLSC Membership

7484.1%

4652.3%

89.1%

44.5%

44.5%

3034.1%

7281.8%

**

90

Over ten years

4578.9%

1933.3%

23.5%

00.0%

00.0%

1831.6%

4884.2%

**

57

10 years or less

Length of CMAA Membership

6293.9%

3857.6%

69.1%

23.0%

23.0%

1624.2%

5481.8%

**

68

Over ten years

5770.4%

2733.3%

44.9%

22.5%

22.5%

3442.0%

6884.0%

**

81

Under 50

Age

6384.0%

3749.3%

68.0%

22.7%

22.7%

2634.7%

6688.0%

**

77

50 and older

5677.8%

2838.9%

45.6%

22.8%

22.8%

2433.3%

5677.8%

**

72

Days prefer statemeetings

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Totals

Forms

Female

Gender

1487.5%

637.5%

00.0%

00.0%

00.0%

850.0%

1487.5%

**

16

Male

10379.8%

5744.2%

86.2%

43.1%

43.1%

4232.6%

10682.2%

**

131

COO/GM/ClubManager

Club Position

7875.0%

4038.5%

87.7%

43.8%

43.8%

4240.4%

8682.7%

**

106

Assistmgr./Dept head

37100.0%

2362.2%

25.4%

00.0%

00.0%

616.2%

3286.5%

**

37

CCM certifiedalready

CCM Certification Status

5993.7%

3149.2%

23.2%

00.0%

00.0%

1625.4%

5079.4%

**

63

Not certified

5670.0%

3442.5%

810.0%

45.0%

45.0%

3442.5%

6885.0%

**

82

Country/GolfClub

Club Type

9078.9%

5043.9%

108.8%

43.5%

43.5%

4438.6%

9886.0%

**

116

Other clubs

2686.7%

1446.7%

00.0%

00.0%

00.0%

620.0%

2273.3%

**

30

$5 million orless

Total Club Revenue

2485.7%

1450.0%

00.0%

00.0%

00.0%

621.4%

2485.7%

**

28

More than $5million

9179.1%

4942.6%

108.7%

43.5%

43.5%

4236.5%

9481.7%

**

117

Crosstab Question 31 -- Statewide Meetings: How many statewide education meetings would you like to see each year?

* Note: Mean error covers 95% of distribution.

Preferred number ofstate meetings

1

2

3

4

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

1812.4%

4229.0%

7149.0%

149.7%

145100.0%

149

2.56

0.83

±0.14

North

Region

46.9%

1627.6%

3458.6%

46.9%

58100.0%

60

2.66

0.71

±0.19

South

1018.5%

1629.6%

1833.3%

1018.5%

54100.0%

54

2.52

1.00

±0.27

Central/West

26.9%

827.6%

1965.5%

00.0%

29100.0%

31

2.59

0.63

±0.23

10 years or less

Length of TLSC Membership

1415.9%

3236.4%

3034.1%

1213.6%

88100.0%

90

2.45

0.92

±0.20

Over ten years

23.6%

1018.2%

4174.5%

23.6%

55100.0%

57

2.78

0.57

±0.15

10 years or less

Length of CMAA Membership

1015.2%

2639.4%

2030.3%

1015.2%

66100.0%

68

2.45

0.93

±0.23

Over ten years

810.1%

1620.3%

5164.6%

45.1%

79100.0%

81

2.65

0.73

±0.17

Under 50

Age

1013.3%

2634.7%

2938.7%

1013.3%

75100.0%

77

2.52

0.89

±0.21

50 and older

811.4%

1622.9%

4260.0%

45.7%

70100.0%

72

2.60

0.77

±0.18

Preferred number ofstate meetings

1

2

3

4

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

425.0%

425.0%

425.0%

16100.0%

16

2.50

1.15

±0.58

Male

1411.0%

3628.3%

6752.8%

107.9%

127100.0%

131

2.57

0.79

±0.14

COO/GM/ClubManager

Club Position

109.8%

2625.5%

6058.8%

65.9%

102100.0%

106

2.61

0.75

±0.15

Assistmgr./Dept head

616.2%

1437.8%

924.3%

821.6%

37100.0%

37

2.51

1.02

±0.33

CCM certifiedalready

CCM Certification Status

46.6%

1626.2%

3354.1%

813.1%

61100.0%

63

2.74

0.77

±0.20

Not certified

1215.0%

2430.0%

3847.5%

67.5%

80100.0%

82

2.47

0.84

±0.19

Country/GolfClub

Club Type

1815.8%

3631.6%

5245.6%

87.0%

114100.0%

116

2.44

0.84

±0.16

Other clubs

00.0%

621.4%

1657.1%

621.4%

28100.0%

30

3.00

0.67

±0.25

$5 million orless

Total Club Revenue

27.7%

830.8%

1453.8%

27.7%

26100.0%

28

2.62

0.75

±0.30

More than $5million

1613.9%

3227.8%

5547.8%

1210.4%

115100.0%

117

2.55

0.86

±0.16

Crosstab Question 32 -- Statewide Meetings: The month(s) I would prefer statewide meetings to be held are

Months prefer statemeetings

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Totals

Forms

Overall

8054.4%

5235.4%

5638.1%

4530.6%

149.5%

5034.0%

10168.7%

8255.8%

5638.1%

3926.5%

7249.0%

64.1%

**

149

North

Region

4272.4%

2034.5%

2237.9%

2034.5%

23.4%

2441.4%

3458.6%

3662.1%

1220.7%

1220.7%

4272.4%

00.0%

**

60

South

3055.6%

2444.4%

2240.7%

1222.2%

611.1%

2240.7%

4074.1%

3870.4%

3463.0%

1629.6%

1425.9%

611.1%

**

54

Central/West

619.4%

412.9%

1238.7%

1341.9%

619.4%

26.5%

2580.6%

619.4%

825.8%

1135.5%

1651.6%

00.0%

**

31

10 years or less

Length of TLSC Membership

5865.9%

4045.5%

3236.4%

2225.0%

44.5%

3438.6%

6068.2%

5865.9%

4247.7%

2629.5%

3438.6%

66.8%

**

90

Over ten years

2035.1%

1017.5%

2442.1%

2340.4%

1017.5%

1628.1%

3968.4%

2442.1%

1424.6%

1322.8%

3663.2%

00.0%

**

57

10 years or less

Length of CMAA Membership

4263.6%

3451.5%

2842.4%

1827.3%

46.1%

2233.3%

5075.8%

4263.6%

3857.6%

2233.3%

2233.3%

69.1%

**

68

Over ten years

3846.9%

1822.2%

2834.6%

2733.3%

1012.3%

2834.6%

5163.0%

4049.4%

1822.2%

1721.0%

5061.7%

00.0%

**

81

Under 50

Age

4864.0%

2837.3%

2837.3%

2533.3%

68.0%

3242.7%

5370.7%

5066.7%

3445.3%

2330.7%

3445.3%

45.3%

**

77

50 and older

3244.4%

2433.3%

2838.9%

2027.8%

811.1%

1825.0%

4866.7%

3244.4%

2230.6%

1622.2%

3852.8%

22.8%

**

72

* Note: Multiple answer percentage-count totals not meaningful.

Months prefer statemeetings

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Totals

Forms

Female

Gender

637.5%

425.0%

425.0%

425.0%

212.5%

850.0%

1487.5%

1062.5%

1275.0%

637.5%

425.0%

00.0%

**

16

Male

7255.8%

4635.7%

5038.8%

4131.8%

129.3%

4232.6%

8565.9%

7054.3%

4232.6%

3325.6%

6852.7%

64.7%

**

131

COO/GM/ClubManager

Club Position

5451.9%

3432.7%

4240.4%

3230.8%

87.7%

3230.8%

7067.3%

5653.8%

2826.9%

2019.2%

6057.7%

21.9%

**

106

Assistmgr./Dept head

2464.9%

1643.2%

1027.0%

718.9%

410.8%

1643.2%

2978.4%

2464.9%

2259.5%

1745.9%

821.6%

410.8%

**

37

CCM certifiedalready

CCM Certification Status

2844.4%

2031.7%

3657.1%

2946.0%

1219.0%

1625.4%

4977.8%

2438.1%

2438.1%

2336.5%

3860.3%

00.0%

**

63

Not certified

5062.5%

3037.5%

2025.0%

1620.0%

22.5%

3240.0%

5062.5%

5670.0%

2835.0%

1417.5%

3442.5%

67.5%

**

82

Country/GolfClub

Club Type

7061.4%

4438.6%

4438.6%

2622.8%

87.0%

4640.4%

7666.7%

7061.4%

4035.1%

3026.3%

5043.9%

65.3%

**

116

Other clubs

826.7%

620.0%

1240.0%

1860.0%

620.0%

413.3%

2273.3%

1033.3%

1653.3%

826.7%

2273.3%

00.0%

**

30

$5 million orless

Total Club Revenue

828.6%

1035.7%

828.6%

828.6%

414.3%

621.4%

1864.3%

1242.9%

1657.1%

828.6%

1242.9%

00.0%

**

28

More than $5million

7060.9%

4034.8%

4438.3%

3530.4%

87.0%

4236.5%

8170.4%

6657.4%

3631.3%

2925.2%

5648.7%

43.5%

**

117

Crosstab Question 33 -- Statewide Meetings: What cities would you like the statewide meetings to be held at?

Cities preferred forstate meetings

Austin

San Antonio

Dallas

Houston

Corpus Christi

Vacationdestination(Cancun, etc.)

Padre Island

El Paso

Lubbock

Other

Totals

Forms

Overall

12989.6%

12385.4%

12184.0%

10774.3%

4027.8%

3625.0%

3423.6%

128.3%

85.6%

1711.8%

**

149

North

Region

5698.2%

4477.2%

5698.2%

4477.2%

610.5%

1424.6%

814.0%

00.0%

00.0%

47.0%

**

60

South

4686.8%

5298.1%

3667.9%

4075.5%

1834.0%

1426.4%

1630.2%

23.8%

47.5%

917.0%

**

54

Central/West

2376.7%

2376.7%

2583.3%

1963.3%

1653.3%

620.0%

826.7%

1033.3%

413.3%

413.3%

**

31

10 years or less

Length of TLSC Membership

7889.7%

7282.8%

7485.1%

6878.2%

2023.0%

1618.4%

1618.4%

00.0%

66.9%

89.2%

**

90

Over ten years

4989.1%

4989.1%

4581.8%

3767.3%

2036.4%

2036.4%

1832.7%

1221.8%

23.6%

916.4%

**

57

10 years or less

Length of CMAA Membership

5686.2%

5076.9%

5483.1%

4873.8%

1624.6%

1624.6%

1421.5%

00.0%

23.1%

812.3%

**

68

Over ten years

7392.4%

7392.4%

6784.8%

5974.7%

2430.4%

2025.3%

2025.3%

1215.2%

67.6%

911.4%

**

81

Under 50

Age

6183.6%

6183.6%

6386.3%

5575.3%

1216.4%

1824.7%

1419.2%

00.0%

00.0%

1115.1%

**

77

50 and older

6895.8%

6287.3%

5881.7%

5273.2%

2839.4%

1825.4%

2028.2%

1216.9%

811.3%

68.5%

**

72

Cities preferred forstate meetings

Austin

San Antonio

Dallas

Houston

Corpus Christi

Vacationdestination(Cancun, etc.)

Padre Island

El Paso

Lubbock

Other

Totals

Forms

Female

Gender

1493.3%

1493.3%

1280.0%

1280.0%

426.7%

853.3%

426.7%

00.0%

00.0%

426.7%

**

16

Male

11389.0%

10985.8%

10784.3%

9574.8%

3628.3%

2822.0%

3023.6%

129.4%

86.3%

1310.2%

**

131

COO/GM/ClubManager

Club Position

9290.2%

9290.2%

8684.3%

7674.5%

2827.5%

2423.5%

2423.5%

109.8%

65.9%

1211.8%

**

106

Assistmgr./Dept head

3391.7%

2775.0%

3186.1%

2775.0%

1027.8%

1027.8%

822.2%

00.0%

25.6%

513.9%

**

37

CCM certifiedalready

CCM Certification Status

5793.4%

5386.9%

5590.2%

4980.3%

2032.8%

1829.5%

1626.2%

1219.7%

23.3%

1016.4%

**

63

Not certified

7290.0%

7087.5%

6480.0%

5872.5%

2025.0%

1620.0%

1822.5%

00.0%

67.5%

67.5%

**

82

Country/GolfClub

Club Type

10089.3%

9887.5%

9887.5%

8878.6%

2421.4%

2623.2%

2219.6%

43.6%

65.4%

119.8%

**

116

Other clubs

2689.7%

2275.9%

2069.0%

1862.1%

1448.3%

827.6%

1034.5%

827.6%

26.9%

620.7%

**

30

$5 million orless

Total Club Revenue

1866.7%

1866.7%

1866.7%

1451.9%

1037.0%

1037.0%

622.2%

27.4%

00.0%

414.8%

**

28

More than $5million

10794.7%

10189.4%

9987.6%

8978.8%

2623.0%

2421.2%

2421.2%

87.1%

87.1%

1311.5%

**

117

* Note: Multiple answer percentage-count totals not meaningful.

Crosstab Question 34 -- Statewide Meetings: Statewide meetings should be at a destination location that is appealing to the entire family and children

* Note: Mean error covers 95% of distribution.

Statewide meetings ata destinationappealing to families

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

128.8%

7857.4%

4230.9%

42.9%

136100.0%

149

2.72

0.66

±0.11

North

Region

00.0%

3664.3%

1832.1%

23.6%

56100.0%

60

2.61

0.56

±0.15

South

1019.2%

2650.0%

1426.9%

23.8%

52100.0%

54

2.85

0.78

±0.22

Central/West

00.0%

1661.5%

1038.5%

00.0%

26100.0%

31

2.62

0.50

±0.19

10 years or less

Length of TLSC Membership

1215.0%

4657.5%

2227.5%

00.0%

80100.0%

90

2.88

0.64

±0.14

Over ten years

00.0%

3259.3%

1833.3%

47.4%

54100.0%

57

2.52

0.64

±0.17

10 years or less

Length of CMAA Membership

1220.0%

2846.7%

2033.3%

00.0%

60100.0%

68

2.87

0.72

±0.19

Over ten years

00.0%

5065.8%

2228.9%

45.3%

76100.0%

81

2.61

0.59

±0.14

Under 50

Age

811.1%

4461.1%

2027.8%

00.0%

72100.0%

77

2.83

0.61

±0.14

50 and older

46.3%

3453.1%

2234.4%

46.3%

64100.0%

72

2.59

0.71

±0.18

Statewide meetings ata destinationappealing to families

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

637.5%

637.5%

00.0%

16100.0%

16

2.88

0.81

±0.40

Male

86.7%

7260.0%

3630.0%

43.3%

120100.0%

131

2.70

0.64

±0.12

COO/GM/ClubManager

Club Position

44.1%

5859.2%

3232.7%

44.1%

98100.0%

106

2.63

0.63

±0.13

Assistmgr./Dept head

825.0%

1856.3%

618.8%

00.0%

32100.0%

37

3.06

0.67

±0.24

CCM certifiedalready

CCM Certification Status

23.4%

3255.2%

2237.9%

23.4%

58100.0%

63

2.59

0.62

±0.16

Not certified

810.8%

4662.2%

1824.3%

22.7%

74100.0%

82

2.81

0.66

±0.15

Country/GolfClub

Club Type

109.4%

6662.3%

3028.3%

00.0%

106100.0%

116

2.81

0.59

±0.11

Other clubs

27.1%

1035.7%

1242.9%

414.3%

28100.0%

30

2.36

0.83

±0.31

$5 million orless

Total Club Revenue

416.7%

1041.7%

833.3%

28.3%

24100.0%

28

2.67

0.87

±0.35

More than $5million

87.4%

6459.3%

3431.5%

21.9%

108100.0%

117

2.72

0.62

±0.12

Crosstab Question 35 -- Statewide Meetings: Statewide meetings should rotate to the different regions

* Note: Mean error covers 95% of distribution.

Statewide meetingsshould rotate to thedifferent regions

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

4530.6%

9061.2%

128.2%

00.0%

147100.0%

149

3.22

0.58

±0.10

North

Region

610.0%

4880.0%

610.0%

00.0%

60100.0%

60

3.00

0.45

±0.12

South

2038.5%

2853.8%

47.7%

00.0%

52100.0%

54

3.31

0.61

±0.17

Central/West

1754.8%

1238.7%

26.5%

00.0%

31100.0%

31

3.48

0.63

±0.22

10 years or less

Length of TLSC Membership

2225.0%

6068.2%

66.8%

00.0%

88100.0%

90

3.18

0.54

±0.11

Over ten years

2340.4%

2849.1%

610.5%

00.0%

57100.0%

57

3.30

0.65

±0.17

10 years or less

Length of CMAA Membership

2030.3%

4060.6%

69.1%

00.0%

66100.0%

68

3.21

0.60

±0.15

Over ten years

2530.9%

5061.7%

67.4%

00.0%

81100.0%

81

3.23

0.58

±0.13

Under 50

Age

1722.1%

5267.5%

810.4%

00.0%

77100.0%

77

3.12

0.56

±0.13

50 and older

2840.0%

3854.3%

45.7%

00.0%

70100.0%

72

3.34

0.59

±0.14

Statewide meetingsshould rotate to thedifferent regions

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

850.0%

212.5%

00.0%

16100.0%

16

3.25

0.68

±0.34

Male

3930.2%

8062.0%

107.8%

00.0%

129100.0%

131

3.22

0.58

±0.10

COO/GM/ClubManager

Club Position

2826.9%

6865.4%

87.7%

00.0%

104100.0%

106

3.19

0.56

±0.11

Assistmgr./Dept head

1540.5%

2054.1%

25.4%

00.0%

37100.0%

37

3.35

0.59

±0.19

CCM certifiedalready

CCM Certification Status

2336.5%

3454.0%

69.5%

00.0%

63100.0%

63

3.27

0.63

±0.16

Not certified

1822.5%

5670.0%

67.5%

00.0%

80100.0%

82

3.15

0.53

±0.12

Country/GolfClub

Club Type

2421.1%

8070.2%

108.8%

00.0%

114100.0%

116

3.12

0.53

±0.10

Other clubs

2066.7%

826.7%

26.7%

00.0%

30100.0%

30

3.60

0.62

±0.23

$5 million orless

Total Club Revenue

1242.9%

1450.0%

27.1%

00.0%

28100.0%

28

3.36

0.62

±0.23

More than $5million

2925.2%

7666.1%

108.7%

00.0%

115100.0%

117

3.17

0.56

±0.10

Crosstab Question 36 -- Statewide Meetings: The meetings should only have educational and business sessions, no social activities or interaction time

* Note: Mean error covers 95% of distribution.

Only haveeducational andbusiness sessions

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

00.0%

64.9%

3226.0%

8569.1%

123100.0%

149

1.36

0.57

±0.10

North

Region

00.0%

00.0%

819.0%

3481.0%

42100.0%

60

1.19

0.40

±0.12

South

00.0%

47.7%

2038.5%

2853.8%

52100.0%

54

1.54

0.64

±0.18

Central/West

00.0%

27.4%

414.8%

2177.8%

27100.0%

31

1.30

0.61

±0.23

10 years or less

Length of TLSC Membership

00.0%

22.7%

2837.8%

4459.5%

74100.0%

90

1.43

0.55

±0.13

Over ten years

00.0%

48.5%

48.5%

3983.0%

47100.0%

57

1.26

0.61

±0.18

10 years or less

Length of CMAA Membership

00.0%

22.9%

2435.3%

4261.8%

68100.0%

68

1.41

0.55

±0.13

Over ten years

00.0%

47.3%

814.5%

4378.2%

55100.0%

81

1.29

0.60

±0.16

Under 50

Age

00.0%

46.2%

1624.6%

4569.2%

65100.0%

77

1.37

0.60

±0.15

50 and older

00.0%

23.4%

1627.6%

4069.0%

58100.0%

72

1.34

0.55

±0.14

Only haveeducational andbusiness sessions

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

00.0%

00.0%

425.0%

1275.0%

16100.0%

16

1.25

0.45

±0.22

Male

00.0%

65.7%

2624.8%

7369.5%

105100.0%

131

1.36

0.59

±0.12

COO/GM/ClubManager

Club Position

00.0%

44.8%

1821.4%

6273.8%

84100.0%

106

1.31

0.56

±0.12

Assistmgr./Dept head

00.0%

00.0%

1234.3%

2365.7%

35100.0%

37

1.34

0.48

±0.16

CCM certifiedalready

CCM Certification Status

00.0%

23.6%

47.3%

4989.1%

55100.0%

63

1.15

0.45

±0.12

Not certified

00.0%

46.3%

2640.6%

3453.1%

64100.0%

82

1.53

0.62

±0.15

Country/GolfClub

Club Type

00.0%

44.3%

2830.4%

6065.2%

92100.0%

116

1.39

0.57

±0.12

Other clubs

00.0%

27.1%

414.3%

2278.6%

28100.0%

30

1.29

0.60

±0.23

$5 million orless

Total Club Revenue

00.0%

414.3%

828.6%

1657.1%

28100.0%

28

1.57

0.74

±0.28

More than $5million

00.0%

22.2%

2223.7%

6974.2%

93100.0%

117

1.28

0.50

±0.10

Crosstab Question 37 -- Statewide Meetings: The meetings should have a social activity and/or interaction time as well as educational and business sessions

* Note: Mean error covers 95% of distribution.

Have a social activity& education &business

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

8357.2%

5638.6%

42.8%

21.4%

145100.0%

149

3.52

0.62

±0.10

North

Region

3050.0%

3050.0%

00.0%

00.0%

60100.0%

60

3.50

0.50

±0.13

South

2851.9%

2240.7%

23.7%

23.7%

54100.0%

54

3.41

0.74

±0.20

Central/West

2379.3%

413.8%

26.9%

00.0%

29100.0%

31

3.72

0.59

±0.22

10 years or less

Length of TLSC Membership

4046.5%

4451.2%

00.0%

22.3%

86100.0%

90

3.42

0.62

±0.13

Over ten years

4171.9%

1221.1%

47.0%

00.0%

57100.0%

57

3.65

0.61

±0.16

10 years or less

Length of CMAA Membership

3654.5%

2842.4%

00.0%

23.0%

66100.0%

68

3.48

0.66

±0.16

Over ten years

4759.5%

2835.4%

45.1%

00.0%

79100.0%

81

3.54

0.59

±0.13

Under 50

Age

4357.3%

2837.3%

22.7%

22.7%

75100.0%

77

3.49

0.69

±0.16

50 and older

4057.1%

2840.0%

22.9%

00.0%

70100.0%

72

3.54

0.56

±0.13

Have a social activity& education &business

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1275.0%

425.0%

00.0%

00.0%

16100.0%

16

3.75

0.45

±0.22

Male

7155.9%

5039.4%

43.1%

21.6%

127100.0%

131

3.50

0.64

±0.11

COO/GM/ClubManager

Club Position

6058.8%

3837.3%

43.9%

00.0%

102100.0%

106

3.55

0.57

±0.11

Assistmgr./Dept head

2156.8%

1643.2%

00.0%

00.0%

37100.0%

37

3.57

0.50

±0.17

CCM certifiedalready

CCM Certification Status

5183.6%

813.1%

23.3%

00.0%

61100.0%

63

3.80

0.48

±0.12

Not certified

2835.0%

4860.0%

22.5%

22.5%

80100.0%

82

3.28

0.64

±0.14

Country/GolfClub

Club Type

5650.0%

5246.4%

21.8%

21.8%

112100.0%

116

3.45

0.63

±0.12

Other clubs

2480.0%

413.3%

26.7%

00.0%

30100.0%

30

3.73

0.58

±0.21

$5 million orless

Total Club Revenue

1864.3%

621.4%

414.3%

00.0%

28100.0%

28

3.50

0.75

±0.28

More than $5million

6154.0%

5044.2%

00.0%

21.8%

113100.0%

117

3.50

0.60

±0.11

Crosstab Question 38 -- Statewide Meetings: Once a year there should be a meeting that the manager and his/her club's president or a board member are invited to attend

* Note: Mean error covers 95% of distribution.

Have one meetingwith a club'spresident/board

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2921.2%

6849.6%

3021.9%

107.3%

137100.0%

149

2.85

0.84

±0.14

North

Region

46.9%

3865.5%

1017.2%

610.3%

58100.0%

60

2.69

0.75

±0.20

South

1429.2%

2245.8%

816.7%

48.3%

48100.0%

54

2.96

0.90

±0.26

Central/West

1135.5%

825.8%

1238.7%

00.0%

31100.0%

31

2.97

0.87

±0.31

10 years or less

Length of TLSC Membership

2025.0%

4050.0%

1215.0%

810.0%

80100.0%

90

2.90

0.89

±0.20

Over ten years

916.4%

2647.3%

1832.7%

23.6%

55100.0%

57

2.76

0.77

±0.21

10 years or less

Length of CMAA Membership

1829.0%

2845.2%

1016.1%

69.7%

62100.0%

68

2.94

0.92

±0.23

Over ten years

1114.7%

4053.3%

2026.7%

45.3%

75100.0%

81

2.77

0.76

±0.18

Under 50

Age

1927.5%

3246.4%

1217.4%

68.7%

69100.0%

77

2.93

0.90

±0.22

50 and older

1014.7%

3652.9%

1826.5%

45.9%

68100.0%

72

2.76

0.77

±0.19

Have one meetingwith a club'spresident/board

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

212.5%

1062.5%

425.0%

00.0%

16100.0%

16

2.88

0.62

±0.31

Male

2722.3%

5847.9%

2621.5%

108.3%

121100.0%

131

2.84

0.87

±0.16

COO/GM/ClubManager

Club Position

1414.3%

5253.1%

2626.5%

66.1%

98100.0%

106

2.76

0.77

±0.16

Assistmgr./Dept head

1339.4%

1442.4%

412.1%

26.1%

33100.0%

37

3.15

0.87

±0.30

CCM certifiedalready

CCM Certification Status

1119.3%

2442.1%

2035.1%

23.5%

57100.0%

63

2.77

0.80

±0.21

Not certified

1418.4%

4457.9%

1013.2%

810.5%

76100.0%

82

2.84

0.85

±0.19

Country/GolfClub

Club Type

2019.2%

5250.0%

2221.2%

109.6%

104100.0%

116

2.79

0.87

±0.17

Other clubs

826.7%

1446.7%

826.7%

00.0%

30100.0%

30

3.00

0.74

±0.27

$5 million orless

Total Club Revenue

1038.5%

1038.5%

623.1%

00.0%

26100.0%

28

3.15

0.78

±0.31

More than $5million

1715.9%

5652.3%

2422.4%

109.3%

107100.0%

117

2.75

0.84

±0.16

Crosstab Question 39 -- Statewide Meetings: There should be one or two meetings with allied associations, i.e. PGA, GCSAA, TARO, HFTP, USTPA, etc.

* Note: Mean error covers 95% of distribution.

Have 1 or 2 meetingswith alliedassociations

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3426.0%

7355.7%

1813.7%

64.6%

131100.0%

149

3.03

0.76

±0.13

North

Region

47.1%

4478.6%

610.7%

23.6%

56100.0%

60

2.89

0.56

±0.15

South

2244.0%

2040.0%

48.0%

48.0%

50100.0%

54

3.20

0.90

±0.26

Central/West

832.0%

936.0%

832.0%

00.0%

25100.0%

31

3.00

0.82

±0.33

10 years or less

Length of TLSC Membership

2634.2%

4052.6%

67.9%

45.3%

76100.0%

90

3.16

0.78

±0.18

Over ten years

815.1%

3158.5%

1222.6%

23.8%

53100.0%

57

2.85

0.72

±0.20

10 years or less

Length of CMAA Membership

2441.4%

2644.8%

610.3%

23.4%

58100.0%

68

3.24

0.78

±0.20

Over ten years

1013.7%

4764.4%

1216.4%

45.5%

73100.0%

81

2.86

0.71

±0.17

Under 50

Age

2029.9%

3552.2%

1014.9%

23.0%

67100.0%

77

3.09

0.75

±0.18

50 and older

1421.9%

3859.4%

812.5%

46.3%

64100.0%

72

2.97

0.78

±0.19

Have 1 or 2 meetingswith alliedassociations

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

850.0%

425.0%

00.0%

16100.0%

16

3.00

0.73

±0.37

Male

3026.1%

6556.5%

1412.2%

65.2%

115100.0%

131

3.03

0.77

±0.14

COO/GM/ClubManager

Club Position

2020.4%

6061.2%

1414.3%

44.1%

98100.0%

106

2.98

0.72

±0.14

Assistmgr./Dept head

1448.3%

1137.9%

413.8%

00.0%

29100.0%

37

3.34

0.72

±0.27

CCM certifiedalready

CCM Certification Status

1018.2%

3360.0%

1221.8%

00.0%

55100.0%

63

2.96

0.64

±0.17

Not certified

2229.7%

4054.1%

68.1%

68.1%

74100.0%

82

3.05

0.84

±0.20

Country/GolfClub

Club Type

2423.5%

6260.8%

1211.8%

43.9%

102100.0%

116

3.04

0.72

±0.14

Other clubs

830.8%

1038.5%

623.1%

27.7%

26100.0%

30

2.92

0.93

±0.37

$5 million orless

Total Club Revenue

625.0%

1041.7%

625.0%

28.3%

24100.0%

28

2.83

0.92

±0.37

More than $5million

2826.2%

6358.9%

1211.2%

43.7%

107100.0%

117

3.07

0.72

±0.14

Crosstab Question 40 -- Statewide Meetings: Participating in golf should be offered at a country/golf club that is near the location of the statewide meeting

* Note: Mean error covers 95% of distribution.

Golf offered at a clubhosting a meeting

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3526.7%

7658.0%

1410.7%

64.6%

131100.0%

149

3.07

0.75

±0.13

North

Region

814.3%

4071.4%

47.1%

47.1%

56100.0%

60

2.93

0.71

±0.19

South

1228.6%

2252.4%

614.3%

24.8%

42100.0%

54

3.05

0.79

±0.25

Central/West

1344.8%

1241.4%

413.8%

00.0%

29100.0%

31

3.31

0.71

±0.26

10 years or less

Length of TLSC Membership

2633.3%

4253.8%

810.3%

22.6%

78100.0%

90

3.18

0.72

±0.16

Over ten years

917.6%

3262.7%

611.8%

47.8%

51100.0%

57

2.90

0.78

±0.22

10 years or less

Length of CMAA Membership

2034.5%

3051.7%

813.8%

00.0%

58100.0%

68

3.21

0.67

±0.18

Over ten years

1520.5%

4663.0%

68.2%

68.2%

73100.0%

81

2.96

0.79

±0.18

Under 50

Age

1929.2%

3655.4%

1015.4%

00.0%

65100.0%

77

3.14

0.66

±0.16

50 and older

1624.2%

4060.6%

46.1%

69.1%

66100.0%

72

3.00

0.82

±0.20

Golf offered at a clubhosting a meeting

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

00.0%

466.7%

233.3%

00.0%

6100.0%

16

2.67

0.52

±0.42

Male

3528.5%

7258.5%

108.1%

64.9%

123100.0%

131

3.11

0.74

±0.13

COO/GM/ClubManager

Club Position

1819.1%

6266.0%

88.5%

66.4%

94100.0%

106

2.98

0.73

±0.15

Assistmgr./Dept head

1545.5%

1236.4%

618.2%

00.0%

33100.0%

37

3.27

0.76

±0.27

CCM certifiedalready

CCM Certification Status

1528.3%

3260.4%

47.5%

23.8%

53100.0%

63

3.13

0.71

±0.19

Not certified

1823.7%

4457.9%

1013.2%

45.3%

76100.0%

82

3.00

0.77

±0.18

Country/GolfClub

Club Type

2625.0%

6663.5%

109.6%

21.9%

104100.0%

116

3.12

0.64

±0.13

Other clubs

833.3%

833.3%

416.7%

416.7%

24100.0%

30

2.83

1.09

±0.45

$5 million orless

Total Club Revenue

840.0%

420.0%

420.0%

420.0%

20100.0%

28

2.80

1.20

±0.54

More than $5million

2523.4%

7065.4%

109.3%

21.9%

107100.0%

117

3.10

0.63

±0.12

Crosstab Question 42 -- Types of Programs: Single presenter/speaker

* Note: Mean error covers 95% of distribution.

Singlepresenter/speaker

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

4430.3%

6746.2%

3423.4%

00.0%

145100.0%

149

3.07

0.73

±0.12

North

Region

2846.7%

2236.7%

1016.7%

00.0%

60100.0%

60

3.30

0.74

±0.19

South

815.4%

2853.8%

1630.8%

00.0%

52100.0%

54

2.85

0.67

±0.19

Central/West

827.6%

1551.7%

620.7%

00.0%

29100.0%

31

3.07

0.70

±0.26

10 years or less

Length of TLSC Membership

3034.1%

4247.7%

1618.2%

00.0%

88100.0%

90

3.16

0.71

±0.15

Over ten years

1425.5%

2341.8%

1832.7%

00.0%

55100.0%

57

2.93

0.77

±0.21

10 years or less

Length of CMAA Membership

1827.3%

3451.5%

1421.2%

00.0%

66100.0%

68

3.06

0.70

±0.17

Over ten years

2632.9%

3341.8%

2025.3%

00.0%

79100.0%

81

3.08

0.76

±0.17

Under 50

Age

2432.0%

3344.0%

1824.0%

00.0%

75100.0%

77

3.08

0.75

±0.17

50 and older

2028.6%

3448.6%

1622.9%

00.0%

70100.0%

72

3.06

0.72

±0.17

Singlepresenter/speaker

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

637.5%

637.5%

00.0%

16100.0%

16

2.88

0.81

±0.40

Male

4031.5%

5946.5%

2822.0%

00.0%

127100.0%

131

3.09

0.73

±0.13

COO/GM/ClubManager

Club Position

3635.3%

4645.1%

2019.6%

00.0%

102100.0%

106

3.16

0.73

±0.14

Assistmgr./Dept head

821.6%

1745.9%

1232.4%

00.0%

37100.0%

37

2.89

0.74

±0.24

CCM certifiedalready

CCM Certification Status

1627.1%

2745.8%

1627.1%

00.0%

59100.0%

63

3.00

0.74

±0.19

Not certified

2631.7%

4048.8%

1619.5%

00.0%

82100.0%

82

3.12

0.71

±0.16

Country/GolfClub

Club Type

4035.1%

5245.6%

2219.3%

00.0%

114100.0%

116

3.16

0.72

±0.14

Other clubs

414.3%

1450.0%

1035.7%

00.0%

28100.0%

30

2.79

0.69

±0.26

$5 million orless

Total Club Revenue

623.1%

1246.2%

830.8%

00.0%

26100.0%

28

2.92

0.74

±0.29

More than $5million

3631.3%

5547.8%

2420.9%

00.0%

115100.0%

117

3.10

0.72

±0.13

Crosstab Question 43 -- Types of Programs: Panel discussion (3 or 4 managers present with a question period)

* Note: Mean error covers 95% of distribution.

Panel discussion (3 or4 managers presentwith a questionperiod)

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3423.1%

6242.2%

3926.5%

128.2%

147100.0%

149

2.80

0.89

±0.15

North

Region

1423.3%

3050.0%

1220.0%

46.7%

60100.0%

60

2.90

0.84

±0.22

South

815.4%

2650.0%

1426.9%

47.7%

52100.0%

54

2.73

0.82

±0.23

Central/West

1032.3%

619.4%

1135.5%

412.9%

31100.0%

31

2.71

1.07

±0.38

10 years or less

Length of TLSC Membership

2022.7%

3640.9%

2629.5%

66.8%

88100.0%

90

2.80

0.87

±0.19

Over ten years

1424.6%

2442.1%

1322.8%

610.5%

57100.0%

57

2.81

0.93

±0.25

10 years or less

Length of CMAA Membership

2030.3%

2639.4%

1827.3%

23.0%

66100.0%

68

2.97

0.84

±0.21

Over ten years

1417.3%

3644.4%

2125.9%

1012.3%

81100.0%

81

2.67

0.91

±0.20

Under 50

Age

2229.3%

3040.0%

1722.7%

68.0%

75100.0%

77

2.91

0.92

±0.21

50 and older

1216.7%

3244.4%

2230.6%

68.3%

72100.0%

72

2.69

0.85

±0.20

Panel discussion (3 or4 managers presentwith a questionperiod)

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

637.5%

425.0%

00.0%

16100.0%

16

3.13

0.81

±0.40

Male

2620.2%

5643.4%

3527.1%

129.3%

129100.0%

131

2.74

0.89

±0.16

COO/GM/ClubManager

Club Position

2221.2%

4846.2%

2625.0%

87.7%

104100.0%

106

2.81

0.86

±0.17

Assistmgr./Dept head

1027.0%

1437.8%

1129.7%

25.4%

37100.0%

37

2.86

0.89

±0.29

CCM certifiedalready

CCM Certification Status

1829.5%

1829.5%

2134.4%

46.6%

61100.0%

63

2.82

0.94

±0.24

Not certified

1214.6%

4453.7%

1822.0%

89.8%

82100.0%

82

2.73

0.83

±0.18

Country/GolfClub

Club Type

2219.3%

5043.9%

3429.8%

87.0%

114100.0%

116

2.75

0.85

±0.16

Other clubs

1240.0%

1033.3%

413.3%

413.3%

30100.0%

30

3.00

1.05

±0.38

$5 million orless

Total Club Revenue

1657.1%

828.6%

00.0%

414.3%

28100.0%

28

3.29

1.05

±0.40

More than $5million

1613.9%

5447.0%

3933.9%

65.2%

115100.0%

117

2.70

0.77

±0.14

Crosstab Question 44 -- Types of Programs: Roundtable (one moderator, all managers participating)

* Note: Mean error covers 95% of distribution.

Roundtable (onemoderator, allmanagersparticipating)

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3020.4%

8155.1%

2617.7%

106.8%

147100.0%

149

2.89

0.80

±0.13

North

Region

610.0%

4270.0%

610.0%

610.0%

60100.0%

60

2.80

0.75

±0.19

South

1019.2%

2446.2%

1630.8%

23.8%

52100.0%

54

2.81

0.79

±0.22

Central/West

1238.7%

1341.9%

412.9%

26.5%

31100.0%

31

3.13

0.88

±0.32

10 years or less

Length of TLSC Membership

1618.2%

4652.3%

1820.5%

89.1%

88100.0%

90

2.80

0.85

±0.18

Over ten years

1424.6%

3357.9%

814.0%

23.5%

57100.0%

57

3.04

0.73

±0.19

10 years or less

Length of CMAA Membership

1421.2%

3248.5%

1624.2%

46.1%

66100.0%

68

2.85

0.83

±0.20

Over ten years

1619.8%

4960.5%

1012.3%

67.4%

81100.0%

81

2.93

0.79

±0.17

Under 50

Age

1621.3%

3546.7%

1824.0%

68.0%

75100.0%

77

2.81

0.87

±0.20

50 and older

1419.4%

4663.9%

811.1%

45.6%

72100.0%

72

2.97

0.73

±0.17

Roundtable (onemoderator, allmanagersparticipating)

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

637.5%

425.0%

00.0%

16100.0%

16

3.13

0.81

±0.40

Male

2217.1%

7558.1%

2217.1%

107.8%

129100.0%

131

2.84

0.80

±0.14

COO/GM/ClubManager

Club Position

2221.2%

6259.6%

1211.5%

87.7%

104100.0%

106

2.94

0.80

±0.16

Assistmgr./Dept head

821.6%

1540.5%

1232.4%

25.4%

37100.0%

37

2.78

0.85

±0.28

CCM certifiedalready

CCM Certification Status

1626.2%

3354.1%

1016.4%

23.3%

61100.0%

63

3.03

0.75

±0.19

Not certified

1012.2%

4858.5%

1619.5%

89.8%

82100.0%

82

2.73

0.80

±0.18

Country/GolfClub

Club Type

2017.5%

6254.4%

2219.3%

108.8%

114100.0%

116

2.81

0.83

±0.16

Other clubs

1033.3%

1653.3%

413.3%

00.0%

30100.0%

30

3.20

0.66

±0.24

$5 million orless

Total Club Revenue

1450.0%

1035.7%

27.1%

27.1%

28100.0%

28

3.29

0.90

±0.34

More than $5million

1613.9%

6960.0%

2219.1%

87.0%

115100.0%

117

2.81

0.76

±0.14

Crosstab Question 45 -- Types of Programs: Exhibits (vendors and products)

* Note: Mean error covers 95% of distribution.

Exhibits (vendors andproducts)

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

21.4%

5436.7%

7953.7%

128.2%

147100.0%

149

2.31

0.64

±0.11

North

Region

00.0%

1626.7%

4066.7%

46.7%

60100.0%

60

2.20

0.55

±0.14

South

23.8%

1834.6%

2853.8%

47.7%

52100.0%

54

2.35

0.68

±0.19

Central/West

00.0%

1858.1%

929.0%

412.9%

31100.0%

31

2.45

0.72

±0.26

10 years or less

Length of TLSC Membership

22.3%

3236.4%

4854.5%

66.8%

88100.0%

90

2.34

0.64

±0.14

Over ten years

00.0%

2238.6%

2950.9%

610.5%

57100.0%

57

2.28

0.65

±0.17

10 years or less

Length of CMAA Membership

23.0%

2436.4%

3654.5%

46.1%

66100.0%

68

2.36

0.65

±0.16

Over ten years

00.0%

3037.0%

4353.1%

89.9%

81100.0%

81

2.27

0.63

±0.14

Under 50

Age

22.7%

1621.3%

5573.3%

22.7%

75100.0%

77

2.24

0.54

±0.13

50 and older

00.0%

3852.8%

2433.3%

1013.9%

72100.0%

72

2.39

0.72

±0.17

Exhibits (vendors andproducts)

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

212.5%

212.5%

1062.5%

212.5%

16100.0%

16

2.25

0.86

±0.43

Male

00.0%

5240.3%

6751.9%

107.8%

129100.0%

131

2.33

0.61

±0.11

COO/GM/ClubManager

Club Position

00.0%

3836.5%

5855.8%

87.7%

104100.0%

106

2.29

0.60

±0.12

Assistmgr./Dept head

25.4%

1232.4%

1951.4%

410.8%

37100.0%

37

2.32

0.75

±0.25

CCM certifiedalready

CCM Certification Status

00.0%

2641.3%

2946.0%

812.7%

63100.0%

63

2.29

0.68

±0.17

Not certified

00.0%

2632.5%

5062.5%

45.0%

80100.0%

82

2.28

0.55

±0.12

Country/GolfClub

Club Type

21.8%

3631.6%

7061.4%

65.3%

114100.0%

116

2.30

0.59

±0.11

Other clubs

00.0%

1653.3%

826.7%

620.0%

30100.0%

30

2.33

0.80

±0.29

$5 million orless

Total Club Revenue

27.7%

1038.5%

1038.5%

415.4%

26100.0%

28

2.38

0.85

±0.33

More than $5million

00.0%

4235.9%

6757.3%

86.8%

117100.0%

117

2.29

0.59

±0.11

Crosstab Question 46 -- Types of Programs: Demonstration (meat cutting, food preparation, experimental meal, etc.)

* Note: Mean error covers 95% of distribution.

Demonstration (meatcutting, foodpreparation,experimental meal, etc.)

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

85.5%

7149.0%

6041.4%

64.1%

145100.0%

149

2.56

0.67

±0.11

North

Region

23.3%

2643.3%

3050.0%

23.3%

60100.0%

60

2.47

0.62

±0.16

South

24.0%

3060.0%

1632.0%

24.0%

50100.0%

54

2.64

0.63

±0.18

Central/West

412.9%

1135.5%

1445.2%

26.5%

31100.0%

31

2.55

0.81

±0.29

10 years or less

Length of TLSC Membership

67.0%

3844.2%

3641.9%

67.0%

86100.0%

90

2.51

0.73

±0.16

Over ten years

23.5%

3154.4%

2442.1%

00.0%

57100.0%

57

2.61

0.56

±0.15

10 years or less

Length of CMAA Membership

69.4%

3453.1%

2234.4%

23.1%

64100.0%

68

2.69

0.69

±0.17

Over ten years

22.5%

3745.7%

3846.9%

44.9%

81100.0%

81

2.46

0.63

±0.14

Under 50

Age

68.2%

3750.7%

2635.6%

45.5%

73100.0%

77

2.62

0.72

±0.17

50 and older

22.8%

3447.2%

3447.2%

22.8%

72100.0%

72

2.50

0.61

±0.14

Demonstration (meatcutting, foodpreparation,experimental meal, etc.)

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

1062.5%

212.5%

00.0%

16100.0%

16

3.13

0.62

±0.31

Male

43.1%

5946.5%

5845.7%

64.7%

127100.0%

131

2.48

0.64

±0.11

COO/GM/ClubManager

Club Position

43.9%

4645.1%

4847.1%

43.9%

102100.0%

106

2.49

0.64

±0.13

Assistmgr./Dept head

410.8%

2362.2%

1027.0%

00.0%

37100.0%

37

2.84

0.60

±0.20

CCM certifiedalready

CCM Certification Status

46.6%

3354.1%

2236.1%

23.3%

61100.0%

63

2.64

0.66

±0.17

Not certified

00.0%

3847.5%

3847.5%

45.0%

80100.0%

82

2.42

0.59

±0.13

Country/GolfClub

Club Type

65.4%

4842.9%

5246.4%

65.4%

112100.0%

116

2.48

0.68

±0.13

Other clubs

26.7%

2066.7%

826.7%

00.0%

30100.0%

30

2.80

0.55

±0.20

$5 million orless

Total Club Revenue

830.8%

1453.8%

415.4%

00.0%

26100.0%

28

3.15

0.67

±0.26

More than $5million

00.0%

5749.6%

5245.2%

65.2%

115100.0%

117

2.44

0.60

±0.11

Crosstab Question 47 -- Types of Programs: Sports lessons

* Note: Mean error covers 95% of distribution.

Sports lessonsHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

64.1%

4430.3%

7954.5%

1611.0%

145100.0%

149

2.28

0.71

±0.12

North

Region

23.3%

1220.0%

4066.7%

610.0%

60100.0%

60

2.17

0.64

±0.17

South

24.0%

1836.0%

2244.0%

816.0%

50100.0%

54

2.28

0.78

±0.22

Central/West

26.5%

1032.3%

1754.8%

26.5%

31100.0%

31

2.39

0.72

±0.26

10 years or less

Length of TLSC Membership

66.8%

2831.8%

4450.0%

1011.4%

88100.0%

90

2.34

0.77

±0.16

Over ten years

00.0%

1629.1%

3360.0%

610.9%

55100.0%

57

2.18

0.61

±0.16

10 years or less

Length of CMAA Membership

46.1%

2030.3%

3248.5%

1015.2%

66100.0%

68

2.27

0.80

±0.20

Over ten years

22.5%

2430.4%

4759.5%

67.6%

79100.0%

81

2.28

0.64

±0.14

Under 50

Age

68.0%

2432.0%

3952.0%

68.0%

75100.0%

77

2.40

0.75

±0.17

50 and older

00.0%

2028.6%

4057.1%

1014.3%

70100.0%

72

2.14

0.64

±0.15

Sports lessonsHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

00.0%

857.1%

428.6%

214.3%

14100.0%

16

2.43

0.76

±0.40

Male

64.7%

3627.9%

7356.6%

1410.9%

129100.0%

131

2.26

0.71

±0.13

COO/GM/ClubManager

Club Position

22.0%

3029.4%

6058.8%

109.8%

102100.0%

106

2.24

0.65

±0.13

Assistmgr./Dept head

410.8%

1437.8%

1745.9%

25.4%

37100.0%

37

2.54

0.77

±0.25

CCM certifiedalready

CCM Certification Status

23.3%

2642.6%

2744.3%

69.8%

61100.0%

63

2.39

0.71

±0.18

Not certified

22.5%

1822.5%

5062.5%

1012.5%

80100.0%

82

2.15

0.66

±0.15

Country/GolfClub

Club Type

65.3%

3833.3%

6052.6%

108.8%

114100.0%

116

2.35

0.72

±0.13

Other clubs

00.0%

621.4%

1657.1%

621.4%

28100.0%

30

2.00

0.67

±0.25

$5 million orless

Total Club Revenue

27.7%

623.1%

1661.5%

27.7%

26100.0%

28

2.31

0.74

±0.29

More than $5million

43.5%

3833.0%

6153.0%

1210.4%

115100.0%

117

2.30

0.70

±0.13

Crosstab Question 48 -- Types of Programs: Six credit CMI workshop

* Note: Mean error covers 95% of distribution.

Six credit CMIworkshop

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

4027.6%

9263.4%

139.0%

00.0%

145100.0%

149

3.19

0.58

±0.10

North

Region

1423.3%

4270.0%

46.7%

00.0%

60100.0%

60

3.17

0.53

±0.14

South

1019.2%

3669.2%

611.5%

00.0%

52100.0%

54

3.08

0.55

±0.15

Central/West

1241.4%

1448.3%

310.3%

00.0%

29100.0%

31

3.31

0.66

±0.25

10 years or less

Length of TLSC Membership

2427.3%

6068.2%

44.5%

00.0%

88100.0%

90

3.23

0.52

±0.11

Over ten years

1629.1%

3054.5%

916.4%

00.0%

55100.0%

57

3.13

0.67

±0.18

10 years or less

Length of CMAA Membership

1826.5%

4667.6%

45.9%

00.0%

68100.0%

68

3.21

0.53

±0.13

Over ten years

2228.6%

4659.7%

911.7%

00.0%

77100.0%

81

3.17

0.62

±0.14

Under 50

Age

2026.0%

5064.9%

79.1%

00.0%

77100.0%

77

3.17

0.57

±0.13

50 and older

2029.4%

4261.8%

68.8%

00.0%

68100.0%

72

3.21

0.59

±0.14

Six credit CMIworkshop

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

1062.5%

00.0%

00.0%

16100.0%

16

3.38

0.50

±0.25

Male

3426.8%

8063.0%

1310.2%

00.0%

127100.0%

131

3.17

0.59

±0.10

COO/GM/ClubManager

Club Position

2423.5%

6866.7%

109.8%

00.0%

102100.0%

106

3.14

0.56

±0.11

Assistmgr./Dept head

1437.8%

2259.5%

12.7%

00.0%

37100.0%

37

3.35

0.54

±0.18

CCM certifiedalready

CCM Certification Status

2031.7%

3454.0%

914.3%

00.0%

63100.0%

63

3.17

0.66

±0.17

Not certified

1620.5%

5874.4%

45.1%

00.0%

78100.0%

82

3.15

0.49

±0.11

Country/GolfClub

Club Type

3026.3%

7666.7%

87.0%

00.0%

114100.0%

116

3.19

0.55

±0.10

Other clubs

1035.7%

1450.0%

414.3%

00.0%

28100.0%

30

3.21

0.69

±0.26

$5 million orless

Total Club Revenue

1661.5%

830.8%

27.7%

00.0%

26100.0%

28

3.54

0.65

±0.25

More than $5million

2420.9%

8069.6%

119.6%

00.0%

115100.0%

117

3.11

0.54

±0.10

Crosstab Question 49 -- Types of Programs: Online educational opportunities: webinars

* Note: Mean error covers 95% of distribution.

Online educationalopportunities:webinars

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3122.3%

5841.7%

4633.1%

42.9%

139100.0%

149

2.83

0.80

±0.14

North

Region

814.3%

1832.1%

3053.6%

00.0%

56100.0%

60

2.61

0.73

±0.20

South

1223.1%

2853.8%

1019.2%

23.8%

52100.0%

54

2.96

0.77

±0.21

Central/West

933.3%

1037.0%

622.2%

27.4%

27100.0%

31

2.96

0.94

±0.36

10 years or less

Length of TLSC Membership

2429.3%

3036.6%

2631.7%

22.4%

82100.0%

90

2.93

0.84

±0.19

Over ten years

712.7%

2850.9%

1832.7%

23.6%

55100.0%

57

2.73

0.73

±0.20

10 years or less

Length of CMAA Membership

2234.4%

2843.8%

1218.8%

23.1%

64100.0%

68

3.09

0.81

±0.20

Over ten years

912.0%

3040.0%

3445.3%

22.7%

75100.0%

81

2.61

0.73

±0.17

Under 50

Age

1723.3%

3243.8%

2230.1%

22.7%

73100.0%

77

2.88

0.80

±0.19

50 and older

1421.2%

2639.4%

2436.4%

23.0%

66100.0%

72

2.79

0.81

±0.20

Online educationalopportunities:webinars

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

850.0%

425.0%

00.0%

16100.0%

16

3.00

0.73

±0.37

Male

2722.3%

4839.7%

4234.7%

43.3%

121100.0%

131

2.81

0.82

±0.15

COO/GM/ClubManager

Club Position

1616.3%

4040.8%

4040.8%

22.0%

98100.0%

106

2.71

0.76

±0.15

Assistmgr./Dept head

1335.1%

1848.6%

616.2%

00.0%

37100.0%

37

3.19

0.70

±0.23

CCM certifiedalready

CCM Certification Status

1118.6%

3254.2%

1627.1%

00.0%

59100.0%

63

2.92

0.68

±0.18

Not certified

1621.1%

2634.2%

3039.5%

45.3%

76100.0%

82

2.71

0.86

±0.20

Country/GolfClub

Club Type

2018.5%

4238.9%

4238.9%

43.7%

108100.0%

116

2.72

0.81

±0.16

Other clubs

1035.7%

1657.1%

27.1%

00.0%

28100.0%

30

3.29

0.60

±0.23

$5 million orless

Total Club Revenue

1246.2%

1038.5%

27.7%

27.7%

26100.0%

28

3.23

0.91

±0.36

More than $5million

1917.1%

4641.4%

4439.6%

21.8%

111100.0%

117

2.74

0.76

±0.14

Crosstab Question 50 -- Types of Programs: Online educational opportunities: statewide education session broadcasts

* Note: Mean error covers 95% of distribution.

Online educationalopportunities:statewide educationsession broadcasts

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2518.2%

7051.1%

4029.2%

21.5%

137100.0%

149

2.86

0.72

±0.12

North

Region

610.7%

2442.9%

2646.4%

00.0%

56100.0%

60

2.64

0.67

±0.18

South

1223.1%

2853.8%

1019.2%

23.8%

52100.0%

54

2.96

0.77

±0.21

Central/West

520.0%

1664.0%

416.0%

00.0%

25100.0%

31

3.04

0.61

±0.24

10 years or less

Length of TLSC Membership

2025.0%

3442.5%

2430.0%

22.5%

80100.0%

90

2.90

0.81

±0.18

Over ten years

59.1%

3461.8%

1629.1%

00.0%

55100.0%

57

2.80

0.59

±0.16

10 years or less

Length of CMAA Membership

2031.3%

3250.0%

1015.6%

23.1%

64100.0%

68

3.09

0.77

±0.19

Over ten years

56.8%

3852.1%

3041.1%

00.0%

73100.0%

81

2.66

0.61

±0.14

Under 50

Age

1926.0%

3041.1%

2230.1%

22.7%

73100.0%

77

2.90

0.82

±0.19

50 and older

69.4%

4062.5%

1828.1%

00.0%

64100.0%

72

2.81

0.59

±0.15

Online educationalopportunities:statewide educationsession broadcasts

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

637.5%

212.5%

212.5%

16100.0%

16

3.00

1.03

±0.52

Male

1916.0%

6453.8%

3630.3%

00.0%

119100.0%

131

2.86

0.67

±0.12

COO/GM/ClubManager

Club Position

1010.2%

5253.1%

3636.7%

00.0%

98100.0%

106

2.73

0.63

±0.13

Assistmgr./Dept head

1540.5%

1643.2%

410.8%

25.4%

37100.0%

37

3.19

0.84

±0.28

CCM certifiedalready

CCM Certification Status

712.3%

3866.7%

1017.5%

23.5%

57100.0%

63

2.88

0.66

±0.17

Not certified

1418.4%

3242.1%

3039.5%

00.0%

76100.0%

82

2.79

0.74

±0.17

Country/GolfClub

Club Type

1817.0%

5047.2%

3835.8%

00.0%

106100.0%

116

2.81

0.71

±0.14

Other clubs

621.4%

1864.3%

27.1%

27.1%

28100.0%

30

3.00

0.77

±0.29

$5 million orless

Total Club Revenue

1035.7%

1657.1%

27.1%

00.0%

28100.0%

28

3.29

0.60

±0.23

More than $5million

1514.0%

5248.6%

3835.5%

21.9%

107100.0%

117

2.75

0.71

±0.14

Crosstab Question 51 -- Types of Programs: Online educational opportunities: regional education session broadcasts

* Note: Mean error covers 95% of distribution.

Online educationalopportunities:regional educationsession broadcasts

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2518.0%

6244.6%

4633.1%

64.3%

139100.0%

149

2.76

0.79

±0.13

North

Region

814.3%

2035.7%

2850.0%

00.0%

56100.0%

60

2.64

0.72

±0.19

South

1222.2%

2648.1%

1222.2%

47.4%

54100.0%

54

2.85

0.86

±0.23

Central/West

312.0%

1456.0%

624.0%

28.0%

25100.0%

31

2.72

0.79

±0.32

10 years or less

Length of TLSC Membership

2024.4%

3036.6%

2631.7%

67.3%

82100.0%

90

2.78

0.90

±0.20

Over ten years

59.1%

3054.5%

2036.4%

00.0%

55100.0%

57

2.73

0.62

±0.17

10 years or less

Length of CMAA Membership

2030.3%

2842.4%

1218.2%

69.1%

66100.0%

68

2.94

0.93

±0.23

Over ten years

56.8%

3446.6%

3446.6%

00.0%

73100.0%

81

2.60

0.62

±0.14

Under 50

Age

1722.7%

3040.0%

2229.3%

68.0%

75100.0%

77

2.77

0.89

±0.21

50 and older

812.5%

3250.0%

2437.5%

00.0%

64100.0%

72

2.75

0.67

±0.17

Online educationalopportunities:regional educationsession broadcasts

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

637.5%

212.5%

212.5%

16100.0%

16

3.00

1.03

±0.52

Male

1915.7%

5646.3%

4234.7%

43.3%

121100.0%

131

2.74

0.76

±0.14

COO/GM/ClubManager

Club Position

88.2%

4444.9%

4444.9%

22.0%

98100.0%

106

2.59

0.67

±0.14

Assistmgr./Dept head

1540.5%

1848.6%

25.4%

25.4%

37100.0%

37

3.24

0.80

±0.26

CCM certifiedalready

CCM Certification Status

712.3%

3256.1%

1628.1%

23.5%

57100.0%

63

2.77

0.71

±0.19

Not certified

1417.9%

3038.5%

3038.5%

45.1%

78100.0%

82

2.69

0.83

±0.19

Country/GolfClub

Club Type

1614.8%

4440.7%

4440.7%

43.7%

108100.0%

116

2.67

0.77

±0.15

Other clubs

828.6%

1657.1%

27.1%

27.1%

28100.0%

30

3.07

0.81

±0.31

$5 million orless

Total Club Revenue

1242.9%

1450.0%

27.1%

00.0%

28100.0%

28

3.36

0.62

±0.23

More than $5million

1311.9%

4642.2%

4440.4%

65.5%

109100.0%

117

2.61

0.77

±0.15

Crosstab Question 53 -- Website and Newsletter: I am satisfied with TLSC's website

* Note: Mean error covers 95% of distribution.

I am satisfied withTLSC's website

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2618.4%

10070.9%

139.2%

21.4%

141100.0%

149

3.06

0.58

±0.10

North

Region

1220.7%

4272.4%

46.9%

00.0%

58100.0%

60

3.14

0.51

±0.13

South

816.0%

3876.0%

48.0%

00.0%

50100.0%

54

3.08

0.49

±0.14

Central/West

413.8%

1862.1%

517.2%

26.9%

29100.0%

31

2.83

0.76

±0.28

10 years or less

Length of TLSC Membership

1619.5%

6275.6%

44.9%

00.0%

82100.0%

90

3.15

0.47

±0.10

Over ten years

1017.5%

3663.2%

915.8%

23.5%

57100.0%

57

2.95

0.69

±0.18

10 years or less

Length of CMAA Membership

1422.6%

4471.0%

46.5%

00.0%

62100.0%

68

3.16

0.52

±0.13

Over ten years

1215.2%

5670.9%

911.4%

22.5%

79100.0%

81

2.99

0.61

±0.14

Under 50

Age

1622.5%

4867.6%

79.9%

00.0%

71100.0%

77

3.13

0.56

±0.13

50 and older

1014.3%

5274.3%

68.6%

22.9%

70100.0%

72

3.00

0.59

±0.14

I am satisfied withTLSC's website

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

00.0%

1071.4%

428.6%

00.0%

14100.0%

16

2.71

0.47

±0.25

Male

2620.8%

8870.4%

97.2%

21.6%

125100.0%

131

3.10

0.58

±0.10

COO/GM/ClubManager

Club Position

1818.0%

7070.0%

1010.0%

22.0%

100100.0%

106

3.04

0.60

±0.12

Assistmgr./Dept head

617.1%

2674.3%

38.6%

00.0%

35100.0%

37

3.09

0.51

±0.17

CCM certifiedalready

CCM Certification Status

1423.7%

3457.6%

915.3%

23.4%

59100.0%

63

3.02

0.73

±0.19

Not certified

1215.0%

6480.0%

45.0%

00.0%

80100.0%

82

3.10

0.44

±0.10

Country/GolfClub

Club Type

2018.5%

8275.9%

65.6%

00.0%

108100.0%

116

3.13

0.48

±0.09

Other clubs

620.0%

1653.3%

620.0%

26.7%

30100.0%

30

2.87

0.82

±0.30

$5 million orless

Total Club Revenue

830.8%

1661.5%

27.7%

00.0%

26100.0%

28

3.23

0.59

±0.23

More than $5million

1816.2%

8072.1%

119.9%

21.8%

111100.0%

117

3.03

0.58

±0.11

Crosstab Question 54 -- Website and Newsletter: I am satisfied with the newsletter (RoundUp)

* Note: Mean error covers 95% of distribution.

I am satisfied withthe newsletter(RoundUp)

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

4029.2%

9367.9%

42.9%

00.0%

137100.0%

149

3.26

0.50

±0.09

North

Region

2848.3%

2848.3%

23.4%

00.0%

58100.0%

60

3.45

0.57

±0.15

South

816.7%

3879.2%

24.2%

00.0%

48100.0%

54

3.13

0.44

±0.13

Central/West

27.4%

2592.6%

00.0%

00.0%

27100.0%

31

3.07

0.27

±0.10

10 years or less

Length of TLSC Membership

2430.8%

5266.7%

22.6%

00.0%

78100.0%

90

3.28

0.51

±0.11

Over ten years

1628.1%

3968.4%

23.5%

00.0%

57100.0%

57

3.25

0.51

±0.14

10 years or less

Length of CMAA Membership

1219.4%

4877.4%

23.2%

00.0%

62100.0%

68

3.16

0.45

±0.11

Over ten years

2837.3%

4560.0%

22.7%

00.0%

75100.0%

81

3.35

0.53

±0.12

Under 50

Age

2637.7%

4159.4%

22.9%

00.0%

69100.0%

77

3.35

0.54

±0.13

50 and older

1420.6%

5276.5%

22.9%

00.0%

68100.0%

72

3.18

0.46

±0.11

I am satisfied withthe newsletter(RoundUp)

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

00.0%

1285.7%

214.3%

00.0%

14100.0%

16

2.86

0.36

±0.19

Male

4033.1%

7965.3%

21.7%

00.0%

121100.0%

131

3.31

0.50

±0.09

COO/GM/ClubManager

Club Position

3232.7%

6263.3%

44.1%

00.0%

98100.0%

106

3.29

0.54

±0.11

Assistmgr./Dept head

618.2%

2781.8%

00.0%

00.0%

33100.0%

37

3.18

0.39

±0.14

CCM certifiedalready

CCM Certification Status

1628.1%

3764.9%

47.0%

00.0%

57100.0%

63

3.21

0.56

±0.15

Not certified

2430.8%

5469.2%

00.0%

00.0%

78100.0%

82

3.31

0.46

±0.11

Country/GolfClub

Club Type

3230.8%

7067.3%

21.9%

00.0%

104100.0%

116

3.29

0.50

±0.10

Other clubs

826.7%

2066.7%

26.7%

00.0%

30100.0%

30

3.20

0.55

±0.20

$5 million orless

Total Club Revenue

830.8%

1661.5%

27.7%

00.0%

26100.0%

28

3.23

0.59

±0.23

More than $5million

3229.9%

7368.2%

21.9%

00.0%

107100.0%

117

3.28

0.49

±0.09

Crosstab Question 55 -- Website and Newsletter: TLSC should mail a printed copy of the newsletter, in addition to making it available electronically, even though there are costs for printing and mailing it

* Note: Mean error covers 95% of distribution.

Mail a printed copyof the newsletter

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

128.8%

2014.6%

7454.0%

3122.6%

137100.0%

149

2.09

0.85

±0.14

North

Region

813.8%

46.9%

3662.1%

1017.2%

58100.0%

60

2.17

0.88

±0.23

South

48.3%

816.7%

2245.8%

1429.2%

48100.0%

54

2.04

0.90

±0.26

Central/West

00.0%

829.6%

1244.4%

725.9%

27100.0%

31

2.04

0.76

±0.29

10 years or less

Length of TLSC Membership

1012.2%

1214.6%

4858.5%

1214.6%

82100.0%

90

2.24

0.85

±0.19

Over ten years

23.8%

815.1%

2649.1%

1732.1%

53100.0%

57

1.91

0.79

±0.22

10 years or less

Length of CMAA Membership

812.9%

812.9%

3251.6%

1422.6%

62100.0%

68

2.16

0.93

±0.24

Over ten years

45.3%

1216.0%

4256.0%

1722.7%

75100.0%

81

2.04

0.78

±0.18

Under 50

Age

811.3%

1014.1%

3853.5%

1521.1%

71100.0%

77

2.15

0.89

±0.21

50 and older

46.1%

1015.2%

3654.5%

1624.2%

66100.0%

72

2.03

0.80

±0.20

Mail a printed copyof the newsletter

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

216.7%

433.3%

433.3%

216.7%

12100.0%

16

2.50

1.00

±0.58

Male

108.1%

1613.0%

6855.3%

2923.6%

123100.0%

131

2.06

0.83

±0.15

COO/GM/ClubManager

Club Position

1010.2%

88.2%

5859.2%

2222.4%

98100.0%

106

2.06

0.85

±0.17

Assistmgr./Dept head

26.1%

824.2%

1442.4%

927.3%

33100.0%

37

2.09

0.88

±0.31

CCM certifiedalready

CCM Certification Status

813.6%

1423.7%

2237.3%

1525.4%

59100.0%

63

2.25

0.99

±0.26

Not certified

45.3%

67.9%

5065.8%

1621.1%

76100.0%

82

1.97

0.71

±0.16

Country/GolfClub

Club Type

109.4%

109.4%

6258.5%

2422.6%

106100.0%

116

2.06

0.84

±0.16

Other clubs

27.1%

1035.7%

1035.7%

621.4%

28100.0%

30

2.29

0.90

±0.34

$5 million orless

Total Club Revenue

29.1%

418.2%

1045.5%

627.3%

22100.0%

28

2.09

0.92

±0.39

More than $5million

87.2%

1412.6%

6457.7%

2522.5%

111100.0%

117

2.05

0.80

±0.15

Crosstab Question 56 -- Website and Newsletter: Which methods should the Chapter use to communicate with members?

* Note: Multiple answer percentage-count totals not meaningful.

Methods ofcommunicationpreferred

Newsletter/bulletin

Website

E-mail

Letters/Flyers

Phone calls

Chat groups andweb casts

Facebook and/orTwitter

Totals

Forms

Overall

6745.0%

13389.3%

149100.0%

2818.8%

4429.5%

1610.7%

3624.2%

**

149

North

Region

2236.7%

5896.7%

60100.0%

813.3%

2440.0%

610.0%

1626.7%

**

60

South

3055.6%

4481.5%

54100.0%

1222.2%

1222.2%

814.8%

1629.6%

**

54

Central/West

1341.9%

2787.1%

31100.0%

619.4%

825.8%

26.5%

412.9%

**

31

10 years or less

Length of TLSC Membership

4246.7%

8088.9%

90100.0%

1415.6%

2022.2%

88.9%

2426.7%

**

90

Over ten years

2543.9%

5189.5%

57100.0%

1424.6%

2442.1%

814.0%

1221.1%

**

57

10 years or less

Length of CMAA Membership

3652.9%

5885.3%

68100.0%

1420.6%

1014.7%

68.8%

2232.4%

**

68

Over ten years

3138.3%

7592.6%

81100.0%

1417.3%

3442.0%

1012.3%

1417.3%

**

81

Under 50

Age

3748.1%

6787.0%

77100.0%

1823.4%

2431.2%

67.8%

2431.2%

**

77

50 and older

3041.7%

6691.7%

72100.0%

1013.9%

2027.8%

1013.9%

1216.7%

**

72

Methods ofcommunicationpreferred

Newsletter/bulletin

Website

E-mail

Letters/Flyers

Phone calls

Chat groups andweb casts

Facebook and/orTwitter

Totals

Forms

Female

Gender

1062.5%

1487.5%

16100.0%

850.0%

637.5%

212.5%

1275.0%

**

16

Male

5542.0%

11789.3%

131100.0%

2015.3%

3829.0%

1410.7%

2418.3%

**

131

COO/GM/ClubManager

Club Position

4643.4%

9690.6%

106100.0%

1817.0%

3432.1%

109.4%

2018.9%

**

106

Assistmgr./Dept head

1951.4%

3389.2%

37100.0%

821.6%

821.6%

616.2%

1437.8%

**

37

CCM certifiedalready

CCM Certification Status

3352.4%

5790.5%

63100.0%

2438.1%

2641.3%

812.7%

2234.9%

**

63

Not certified

3239.0%

7287.8%

82100.0%

22.4%

1619.5%

67.3%

1214.6%

**

82

Country/GolfClub

Club Type

5043.1%

10489.7%

116100.0%

1613.8%

3025.9%

86.9%

2420.7%

**

116

Other clubs

1653.3%

2686.7%

30100.0%

1240.0%

1446.7%

826.7%

1240.0%

**

30

$5 million orless

Total Club Revenue

1450.0%

2071.4%

28100.0%

621.4%

621.4%

621.4%

828.6%

**

28

More than $5million

4941.9%

10993.2%

117100.0%

2017.1%

3630.8%

108.5%

2823.9%

**

117

Crosstab Question 57 -- Pricing: TLSC statewide dues amount ($250)

* Note: Mean error covers 95% of distribution.

TLSC statewide duesamount ($250)

Too Low

Somewhat Low

Just Right

Somewhat High

Too High

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

42.8%

149.9%

11380.1%

85.7%

21.4%

141100.0%

149

3.07

0.57

±0.10

North

Region

23.3%

610.0%

4880.0%

46.7%

00.0%

60100.0%

60

3.10

0.54

±0.14

South

24.3%

48.7%

3678.3%

48.7%

00.0%

46100.0%

54

3.09

0.59

±0.17

Central/West

00.0%

412.9%

2787.1%

00.0%

00.0%

31100.0%

31

3.13

0.34

±0.12

10 years or less

Length of TLSC Membership

44.9%

89.8%

6275.6%

67.3%

22.4%

82100.0%

90

3.07

0.68

±0.15

Over ten years

00.0%

610.5%

4986.0%

23.5%

00.0%

57100.0%

57

3.07

0.37

±0.10

10 years or less

Length of CMAA Membership

23.2%

812.9%

4877.4%

46.5%

00.0%

62100.0%

68

3.13

0.56

±0.14

Over ten years

22.5%

67.6%

6582.3%

45.1%

22.5%

79100.0%

81

3.03

0.58

±0.13

Under 50

Age

45.8%

1014.5%

5173.9%

45.8%

00.0%

69100.0%

77

3.20

0.63

±0.15

50 and older

00.0%

45.6%

6286.1%

45.6%

22.8%

72100.0%

72

2.94

0.47

±0.11

TLSC statewide duesamount ($250)

Too Low

Somewhat Low

Just Right

Somewhat High

Too High

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

214.3%

214.3%

1071.4%

00.0%

00.0%

14100.0%

16

3.43

0.76

±0.40

Male

21.6%

129.6%

10382.4%

64.8%

21.6%

125100.0%

131

3.05

0.52

±0.09

COO/GM/ClubManager

Club Position

22.0%

109.8%

8482.4%

43.9%

22.0%

102100.0%

106

3.06

0.54

±0.11

Assistmgr./Dept head

26.1%

412.1%

2369.7%

412.1%

00.0%

33100.0%

37

3.12

0.70

±0.24

CCM certifiedalready

CCM Certification Status

46.8%

46.8%

4983.1%

00.0%

23.4%

59100.0%

63

3.14

0.68

±0.18

Not certified

00.0%

810.0%

6480.0%

810.0%

00.0%

80100.0%

82

3.00

0.45

±0.10

Country/GolfClub

Club Type

43.7%

109.3%

8679.6%

65.6%

21.9%

108100.0%

116

3.07

0.61

±0.12

Other clubs

00.0%

413.3%

2686.7%

00.0%

00.0%

30100.0%

30

3.13

0.35

±0.13

$5 million orless

Total Club Revenue

00.0%

415.4%

2076.9%

27.7%

00.0%

26100.0%

28

3.08

0.48

±0.19

More than $5million

43.6%

109.0%

8980.2%

65.4%

21.8%

111100.0%

117

3.07

0.60

±0.11

Crosstab Question 58 -- Pricing: TLSC regional dues amount (S=$100, N & C=$75, W= $50)

* Note: Mean error covers 95% of distribution.

TLSC regional duesamount (S=$100, N& C=$75, W= $50)

Too Low

Somewhat Low

Just Right

Somewhat High

Too High

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

42.9%

107.2%

11381.3%

85.8%

42.9%

139100.0%

149

3.01

0.60

±0.10

North

Region

00.0%

813.3%

4880.0%

23.3%

23.3%

60100.0%

60

3.03

0.55

±0.14

South

24.5%

00.0%

3681.8%

613.6%

00.0%

44100.0%

54

2.95

0.57

±0.17

Central/West

26.5%

26.5%

2787.1%

00.0%

00.0%

31100.0%

31

3.19

0.54

±0.19

10 years or less

Length of TLSC Membership

22.5%

67.5%

6277.5%

67.5%

45.0%

80100.0%

90

2.95

0.67

±0.15

Over ten years

23.5%

47.0%

4986.0%

23.5%

00.0%

57100.0%

57

3.11

0.49

±0.13

10 years or less

Length of CMAA Membership

23.3%

610.0%

4880.0%

46.7%

00.0%

60100.0%

68

3.10

0.54

±0.14

Over ten years

22.5%

45.1%

6582.3%

45.1%

45.1%

79100.0%

81

2.95

0.64

±0.14

Under 50

Age

23.0%

69.0%

5379.1%

46.0%

23.0%

67100.0%

77

3.03

0.63

±0.15

50 and older

22.8%

45.6%

6083.3%

45.6%

22.8%

72100.0%

72

3.00

0.58

±0.14

TLSC regional duesamount (S=$100, N& C=$75, W= $50)

Too Low

Somewhat Low

Just Right

Somewhat High

Too High

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

214.3%

214.3%

642.9%

428.6%

00.0%

14100.0%

16

3.14

1.03

±0.55

Male

21.6%

86.5%

10585.4%

43.3%

43.3%

123100.0%

131

3.00

0.54

±0.10

COO/GM/ClubManager

Club Position

43.9%

65.9%

8482.4%

43.9%

43.9%

102100.0%

106

3.02

0.64

±0.13

Assistmgr./Dept head

00.0%

412.9%

2374.2%

412.9%

00.0%

31100.0%

37

3.00

0.52

±0.19

CCM certifiedalready

CCM Certification Status

00.0%

47.0%

4782.5%

23.5%

47.0%

57100.0%

63

2.89

0.62

±0.16

Not certified

45.0%

45.0%

6682.5%

67.5%

00.0%

80100.0%

82

3.08

0.57

±0.13

Country/GolfClub

Club Type

21.9%

109.4%

8681.1%

43.8%

43.8%

106100.0%

116

3.02

0.60

±0.12

Other clubs

26.7%

00.0%

2686.7%

26.7%

00.0%

30100.0%

30

3.07

0.58

±0.21

$5 million orless

Total Club Revenue

27.7%

27.7%

2284.6%

00.0%

00.0%

26100.0%

28

3.23

0.59

±0.23

More than $5million

21.8%

87.3%

8779.8%

87.3%

43.7%

109100.0%

117

2.96

0.61

±0.12

Crosstab Question 59 -- Pricing: Statewide meetings (overall costs including travel, lodging, etc.)

* Note: Mean error covers 95% of distribution.

Statewide meetings(overall costsincluding travel,lodging, etc.)

Too Low

Somewhat Low

Just Right

Somewhat High

Too High

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

00.0%

85.8%

10172.7%

2618.7%

42.9%

139100.0%

149

2.81

0.57

±0.10

North

Region

00.0%

46.9%

4475.9%

813.8%

23.4%

58100.0%

60

2.86

0.58

±0.15

South

00.0%

24.2%

3266.7%

1429.2%

00.0%

48100.0%

54

2.75

0.53

±0.15

Central/West

00.0%

26.5%

2374.2%

412.9%

26.5%

31100.0%

31

2.81

0.65

±0.23

10 years or less

Length of TLSC Membership

00.0%

22.5%

6075.0%

1822.5%

00.0%

80100.0%

90

2.80

0.46

±0.10

Over ten years

00.0%

610.5%

3968.4%

814.0%

47.0%

57100.0%

57

2.82

0.71

±0.19

10 years or less

Length of CMAA Membership

00.0%

23.2%

4471.0%

1625.8%

00.0%

62100.0%

68

2.77

0.49

±0.13

Over ten years

00.0%

67.8%

5774.0%

1013.0%

45.2%

77100.0%

81

2.84

0.63

±0.14

Under 50

Age

00.0%

45.8%

5376.8%

1217.4%

00.0%

69100.0%

77

2.88

0.47

±0.11

50 and older

00.0%

45.7%

4868.6%

1420.0%

45.7%

70100.0%

72

2.74

0.65

±0.16

Statewide meetings(overall costsincluding travel,lodging, etc.)

Too Low

Somewhat Low

Just Right

Somewhat High

Too High

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

00.0%

214.3%

1071.4%

214.3%

00.0%

14100.0%

16

3.00

0.55

±0.30

Male

00.0%

64.9%

8972.4%

2419.5%

43.3%

123100.0%

131

2.79

0.58

±0.10

COO/GM/ClubManager

Club Position

00.0%

66.0%

7878.0%

1212.0%

44.0%

100100.0%

106

2.86

0.57

±0.11

Assistmgr./Dept head

00.0%

26.1%

2369.7%

824.2%

00.0%

33100.0%

37

2.82

0.53

±0.18

CCM certifiedalready

CCM Certification Status

00.0%

23.6%

4174.5%

1018.2%

23.6%

55100.0%

63

2.78

0.57

±0.15

Not certified

00.0%

44.9%

6073.2%

1619.5%

22.4%

82100.0%

82

2.80

0.55

±0.12

Country/GolfClub

Club Type

00.0%

65.7%

8277.4%

1817.0%

00.0%

106100.0%

116

2.89

0.46

±0.09

Other clubs

00.0%

26.7%

1860.0%

620.0%

413.3%

30100.0%

30

2.60

0.81

±0.30

$5 million orless

Total Club Revenue

00.0%

415.4%

1453.8%

415.4%

415.4%

26100.0%

28

2.69

0.93

±0.36

More than $5million

00.0%

43.7%

8578.0%

2018.3%

00.0%

109100.0%

117

2.85

0.45

±0.09

Crosstab Question 60 -- Pricing: The fee for a 6-credit CMI program workshop in Texas (inclusive of educational and social activities) should be

Fee for a 6-creditCMI programworkshop

Less than $100

$100-200

$201-300

$301-400

Over $400

Totals

Forms

Median

Overall

74.8%

6443.5%

5436.7%

1812.2%

42.7%

147100.0%

149

2.55

North

Region

23.3%

2236.7%

3050.0%

46.7%

23.3%

60100.0%

60

2.70

South

23.7%

2648.1%

1629.6%

814.8%

23.7%

54100.0%

54

2.46

Central/West

310.3%

1241.4%

827.6%

620.7%

00.0%

29100.0%

31

2.46

10 years or less

Length of TLSC Membership

44.4%

4044.4%

3235.6%

1415.6%

00.0%

90100.0%

90

2.53

Over ten years

35.5%

2240.0%

2240.0%

47.3%

47.3%

55100.0%

57

2.61

10 years or less

Length of CMAA Membership

45.9%

3247.1%

2232.4%

1014.7%

00.0%

68100.0%

68

2.44

Over ten years

33.8%

3240.5%

3240.5%

810.1%

45.1%

79100.0%

81

2.64

Under 50

Age

11.3%

3646.8%

3039.0%

1013.0%

00.0%

77100.0%

77

2.55

50 and older

68.6%

2840.0%

2434.3%

811.4%

45.7%

70100.0%

72

2.54

Fee for a 6-creditCMI programworkshop

Less than $100

$100-200

$201-300

$301-400

Over $400

Totals

Forms

Median

Female

Gender

00.0%

637.5%

850.0%

00.0%

212.5%

16100.0%

16

2.75

Male

75.4%

5643.4%

4635.7%

1814.0%

21.6%

129100.0%

131

2.53

COO/GM/ClubManager

Club Position

43.8%

4846.2%

3634.6%

1211.5%

43.8%

104100.0%

106

2.50

Assistmgr./Dept head

38.1%

1232.4%

1848.6%

410.8%

00.0%

37100.0%

37

2.69

CCM certifiedalready

CCM Certification Status

58.2%

3252.5%

1423.0%

1016.4%

00.0%

61100.0%

63

2.30

Not certified

22.4%

3036.6%

3846.3%

89.8%

44.9%

82100.0%

82

2.74

Country/GolfClub

Club Type

43.4%

5446.6%

4236.2%

1412.1%

21.7%

116100.0%

116

2.50

Other clubs

27.1%

1035.7%

1035.7%

414.3%

27.1%

28100.0%

30

2.70

$5 million orless

Total Club Revenue

27.1%

828.6%

1242.9%

414.3%

27.1%

28100.0%

28

2.83

More than $5million

54.3%

5447.0%

4034.8%

1412.2%

21.7%

115100.0%

117

2.47

Crosstab Question 61 -- Pricing: The full registration fee (inclusive of food/beverage & social activities) for a statewide meeting should be

Full statewidemeeting registrationfee

Less than $100

$100-200

$201-300

$301-400

Over $400

Totals

Forms

Median

Overall

42.8%

128.3%

6343.4%

5437.2%

128.3%

145100.0%

149

3.40

North

Region

00.0%

46.9%

3662.1%

1220.7%

610.3%

58100.0%

60

3.19

South

47.4%

47.4%

1833.3%

2240.7%

611.1%

54100.0%

54

3.55

Central/West

00.0%

413.8%

724.1%

1862.1%

00.0%

29100.0%

31

3.69

10 years or less

Length of TLSC Membership

44.5%

66.8%

3640.9%

3640.9%

66.8%

88100.0%

90

3.44

Over ten years

00.0%

610.9%

2545.5%

1832.7%

610.9%

55100.0%

57

3.36

10 years or less

Length of CMAA Membership

46.1%

46.1%

2639.4%

2639.4%

69.1%

66100.0%

68

3.46

Over ten years

00.0%

810.1%

3746.8%

2835.4%

67.6%

79100.0%

81

3.35

Under 50

Age

22.7%

45.3%

3749.3%

2837.3%

45.3%

75100.0%

77

3.35

50 and older

22.9%

811.4%

2637.1%

2637.1%

811.4%

70100.0%

72

3.46

Full statewidemeeting registrationfee

Less than $100

$100-200

$201-300

$301-400

Over $400

Totals

Forms

Median

Female

Gender

00.0%

00.0%

850.0%

637.5%

212.5%

16100.0%

16

3.50

Male

43.1%

129.4%

5341.7%

4837.8%

107.9%

127100.0%

131

3.40

COO/GM/ClubManager

Club Position

00.0%

109.6%

4442.3%

4038.5%

109.6%

104100.0%

106

3.45

Assistmgr./Dept head

411.4%

25.7%

1337.1%

1440.0%

25.7%

35100.0%

37

3.38

CCM certifiedalready

CCM Certification Status

00.0%

46.6%

2744.3%

2845.9%

23.3%

61100.0%

63

3.48

Not certified

45.0%

67.5%

3645.0%

2430.0%

1012.5%

80100.0%

82

3.33

Country/GolfClub

Club Type

43.5%

87.0%

5043.9%

4438.6%

87.0%

114100.0%

116

3.40

Other clubs

00.0%

27.1%

1242.9%

1035.7%

414.3%

28100.0%

30

3.50

$5 million orless

Total Club Revenue

00.0%

27.1%

828.6%

1450.0%

414.3%

28100.0%

28

3.79

More than $5million

43.5%

108.8%

5346.9%

3833.6%

87.1%

113100.0%

117

3.30

Crosstab Question 62 -- Pricing: The full registration fee (inclusive of food/beverage & social activities) for a regional meeting should be

Full regional meetingregistration fee

0

$1-25

$26-50

$51-100

$101-200

Over $200

Totals

Forms

Median

Overall

3221.8%

85.4%

2718.4%

3624.5%

2819.0%

1610.9%

147100.0%

149

3.68

North

Region

3050.0%

610.0%

610.0%

610.0%

610.0%

610.0%

60100.0%

60

1.50

South

00.0%

23.7%

1425.9%

2444.4%

814.8%

611.1%

54100.0%

54

3.96

Central/West

26.9%

00.0%

724.1%

413.8%

1241.4%

413.8%

29100.0%

31

4.63

10 years or less

Length of TLSC Membership

1617.8%

22.2%

1820.0%

2628.9%

1617.8%

1213.3%

90100.0%

90

3.85

Over ten years

1629.1%

610.9%

916.4%

814.5%

1221.8%

47.3%

55100.0%

57

3.11

10 years or less

Length of CMAA Membership

45.9%

22.9%

1623.5%

2841.2%

1014.7%

811.8%

68100.0%

68

3.93

Over ten years

2835.4%

67.6%

1113.9%

810.1%

1822.8%

810.1%

79100.0%

81

3.00

Under 50

Age

2026.0%

45.2%

1722.1%

2431.2%

810.4%

45.2%

77100.0%

77

3.35

50 and older

1217.1%

45.7%

1014.3%

1217.1%

2028.6%

1217.1%

70100.0%

72

4.25

Full regional meetingregistration fee

0

$1-25

$26-50

$51-100

$101-200

Over $200

Totals

Forms

Median

Female

Gender

425.0%

212.5%

212.5%

212.5%

212.5%

425.0%

16100.0%

16

3.50

Male

2821.7%

64.7%

2519.4%

3224.8%

2620.2%

129.3%

129100.0%

131

3.67

COO/GM/ClubManager

Club Position

3230.8%

65.8%

1615.4%

2221.2%

1817.3%

109.6%

104100.0%

106

3.38

Assistmgr./Dept head

00.0%

25.4%

924.3%

1437.8%

821.6%

410.8%

37100.0%

37

4.04

CCM certifiedalready

CCM Certification Status

1626.2%

46.6%

1118.0%

1626.2%

1423.0%

00.0%

61100.0%

63

3.45

Not certified

1619.5%

44.9%

1619.5%

1822.0%

1417.1%

1417.1%

82100.0%

82

3.78

Country/GolfClub

Club Type

3025.9%

43.4%

2219.0%

2824.1%

2219.0%

108.6%

116100.0%

116

3.57

Other clubs

27.1%

414.3%

414.3%

828.6%

621.4%

414.3%

28100.0%

30

4.00

$5 million orless

Total Club Revenue

27.1%

414.3%

414.3%

621.4%

621.4%

621.4%

28100.0%

28

4.17

More than $5million

3026.1%

43.5%

2320.0%

2824.3%

2017.4%

108.7%

115100.0%

117

3.52

Crosstab Question 63 -- Issues: It is important for the Chapter to be involved at the national level

* Note: Mean error covers 95% of distribution.

Chapter should beinvolved at thenational level

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

8255.0%

6140.9%

42.7%

21.3%

149100.0%

149

3.50

0.62

±0.10

North

Region

3456.7%

2236.7%

23.3%

23.3%

60100.0%

60

3.47

0.72

±0.19

South

3463.0%

1833.3%

23.7%

00.0%

54100.0%

54

3.59

0.57

±0.15

Central/West

1445.2%

1754.8%

00.0%

00.0%

31100.0%

31

3.45

0.51

±0.18

10 years or less

Length of TLSC Membership

5662.2%

3033.3%

44.4%

00.0%

90100.0%

90

3.58

0.58

±0.12

Over ten years

2645.6%

2950.9%

00.0%

23.5%

57100.0%

57

3.39

0.67

±0.18

10 years or less

Length of CMAA Membership

4464.7%

2029.4%

45.9%

00.0%

68100.0%

68

3.59

0.60

±0.15

Over ten years

3846.9%

4150.6%

00.0%

22.5%

81100.0%

81

3.42

0.63

±0.14

Under 50

Age

4862.3%

2532.5%

45.2%

00.0%

77100.0%

77

3.57

0.59

±0.14

50 and older

3447.2%

3650.0%

00.0%

22.8%

72100.0%

72

3.42

0.64

±0.15

Chapter should beinvolved at thenational level

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

16100.0%

00.0%

00.0%

00.0%

16100.0%

16

4.00

0.00

±0.00

Male

6448.9%

6146.6%

43.1%

21.5%

131100.0%

131

3.43

0.63

±0.11

COO/GM/ClubManager

Club Position

4845.3%

5450.9%

21.9%

21.9%

106100.0%

106

3.40

0.63

±0.12

Assistmgr./Dept head

3286.5%

513.5%

00.0%

00.0%

37100.0%

37

3.86

0.35

±0.11

CCM certifiedalready

CCM Certification Status

3250.8%

3149.2%

00.0%

00.0%

63100.0%

63

3.51

0.50

±0.13

Not certified

4656.1%

3036.6%

44.9%

22.4%

82100.0%

82

3.46

0.71

±0.16

Country/GolfClub

Club Type

6455.2%

4841.4%

43.4%

00.0%

116100.0%

116

3.52

0.57

±0.11

Other clubs

1653.3%

1240.0%

00.0%

26.7%

30100.0%

30

3.40

0.81

±0.30

$5 million orless

Total Club Revenue

1450.0%

1242.9%

00.0%

27.1%

28100.0%

28

3.36

0.83

±0.31

More than $5million

6656.4%

4740.2%

43.4%

00.0%

117100.0%

117

3.53

0.57

±0.10

Crosstab Question 64 -- Issues: It is important for the TLSC to develop promotional materials about the benefits of TLSC/CMAA that can be given to club board members

* Note: Mean error covers 95% of distribution.

Develop materialsabout the benefits ofTLSC/CMAA

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

5640.3%

7151.1%

107.2%

21.4%

139100.0%

149

3.30

0.67

±0.11

North

Region

2850.0%

2442.9%

47.1%

00.0%

56100.0%

60

3.43

0.63

±0.17

South

1428.0%

3468.0%

24.0%

00.0%

50100.0%

54

3.24

0.52

±0.15

Central/West

1241.4%

1137.9%

413.8%

26.9%

29100.0%

31

3.14

0.92

±0.34

10 years or less

Length of TLSC Membership

3845.2%

4047.6%

44.8%

22.4%

84100.0%

90

3.36

0.69

±0.15

Over ten years

1834.0%

2954.7%

611.3%

00.0%

53100.0%

57

3.23

0.64

±0.18

10 years or less

Length of CMAA Membership

2843.8%

3453.1%

23.1%

00.0%

64100.0%

68

3.41

0.56

±0.14

Over ten years

2837.3%

3749.3%

810.7%

22.7%

75100.0%

81

3.21

0.74

±0.17

Under 50

Age

3043.5%

3956.5%

00.0%

00.0%

69100.0%

77

3.43

0.50

±0.12

50 and older

2637.1%

3245.7%

1014.3%

22.9%

70100.0%

72

3.17

0.78

±0.19

Develop materialsabout the benefits ofTLSC/CMAA

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

1062.5%

00.0%

00.0%

16100.0%

16

3.38

0.50

±0.25

Male

5040.7%

6149.6%

108.1%

21.6%

123100.0%

131

3.29

0.69

±0.12

COO/GM/ClubManager

Club Position

3434.7%

5253.1%

1010.2%

22.0%

98100.0%

106

3.20

0.70

±0.14

Assistmgr./Dept head

1851.4%

1748.6%

00.0%

00.0%

35100.0%

37

3.51

0.51

±0.17

CCM certifiedalready

CCM Certification Status

1627.1%

3966.1%

46.8%

00.0%

59100.0%

63

3.20

0.55

±0.14

Not certified

3850.0%

3039.5%

67.9%

22.6%

76100.0%

82

3.37

0.75

±0.17

Country/GolfClub

Club Type

4642.6%

5248.1%

87.4%

21.9%

108100.0%

116

3.31

0.69

±0.13

Other clubs

828.6%

1864.3%

27.1%

00.0%

28100.0%

30

3.21

0.57

±0.21

$5 million orless

Total Club Revenue

1045.5%

1254.5%

00.0%

00.0%

22100.0%

28

3.45

0.51

±0.22

More than $5million

4237.2%

5952.2%

108.8%

21.8%

113100.0%

117

3.25

0.69

±0.13

Crosstab Question 65 -- Issues: It is important that the TLSC offer more educational opportunities online e.g., webinars, regional meeting broadcasts, statewide meeting broadcasts

* Note: Mean error covers 95% of distribution.

Offer moreeducationalopportunities online

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3525.5%

8461.3%

1813.1%

00.0%

137100.0%

149

3.12

0.61

±0.10

North

Region

813.8%

4272.4%

813.8%

00.0%

58100.0%

60

3.00

0.53

±0.14

South

1429.2%

2858.3%

612.5%

00.0%

48100.0%

54

3.17

0.63

±0.18

Central/West

1140.7%

1244.4%

414.8%

00.0%

27100.0%

31

3.26

0.71

±0.27

10 years or less

Length of TLSC Membership

3037.5%

4252.5%

810.0%

00.0%

80100.0%

90

3.28

0.64

±0.14

Over ten years

59.1%

4072.7%

1018.2%

00.0%

55100.0%

57

2.91

0.52

±0.14

10 years or less

Length of CMAA Membership

2845.2%

3048.4%

46.5%

00.0%

62100.0%

68

3.39

0.61

±0.15

Over ten years

79.3%

5472.0%

1418.7%

00.0%

75100.0%

81

2.91

0.52

±0.12

Under 50

Age

2536.2%

3652.2%

811.6%

00.0%

69100.0%

77

3.25

0.65

±0.16

50 and older

1014.7%

4870.6%

1014.7%

00.0%

68100.0%

72

3.00

0.55

±0.13

Offer moreeducationalopportunities online

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1062.5%

637.5%

00.0%

00.0%

16100.0%

16

3.63

0.50

±0.25

Male

2520.7%

7864.5%

1814.9%

00.0%

121100.0%

131

3.06

0.60

±0.11

COO/GM/ClubManager

Club Position

1211.8%

7472.5%

1615.7%

00.0%

102100.0%

106

2.96

0.53

±0.10

Assistmgr./Dept head

2167.7%

825.8%

26.5%

00.0%

31100.0%

37

3.61

0.62

±0.22

CCM certifiedalready

CCM Certification Status

712.3%

3663.2%

1424.6%

00.0%

57100.0%

63

2.88

0.60

±0.16

Not certified

2431.6%

4863.2%

45.3%

00.0%

76100.0%

82

3.26

0.55

±0.13

Country/GolfClub

Club Type

3028.3%

6662.3%

109.4%

00.0%

106100.0%

116

3.19

0.59

±0.11

Other clubs

414.3%

1657.1%

828.6%

00.0%

28100.0%

30

2.86

0.65

±0.25

$5 million orless

Total Club Revenue

1453.8%

1038.5%

27.7%

00.0%

26100.0%

28

3.46

0.65

±0.25

More than $5million

2119.6%

7065.4%

1615.0%

00.0%

107100.0%

117

3.05

0.59

±0.11

Crosstab Question 66 -- Issues: I would attend an annual vendor trade show with a meeting, dinner, or cocktail event with the vendors

* Note: Mean error covers 95% of distribution.

I would attend anannual vendor tradeshow

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

4028.0%

7753.8%

1812.6%

85.6%

143100.0%

149

3.04

0.80

±0.13

North

Region

1423.3%

3660.0%

610.0%

46.7%

60100.0%

60

3.00

0.78

±0.20

South

1629.6%

2851.9%

611.1%

47.4%

54100.0%

54

3.04

0.85

±0.23

Central/West

1040.0%

936.0%

624.0%

00.0%

25100.0%

31

3.16

0.80

±0.32

10 years or less

Length of TLSC Membership

2427.9%

4653.5%

1011.6%

67.0%

86100.0%

90

3.02

0.83

±0.18

Over ten years

1629.1%

3156.4%

610.9%

23.6%

55100.0%

57

3.11

0.74

±0.20

10 years or less

Length of CMAA Membership

2029.4%

3044.1%

1217.6%

68.8%

68100.0%

68

2.94

0.91

±0.22

Over ten years

2026.7%

4762.7%

68.0%

22.7%

75100.0%

81

3.13

0.66

±0.15

Under 50

Age

1620.8%

4761.0%

1013.0%

45.2%

77100.0%

77

2.97

0.74

±0.17

50 and older

2436.4%

3045.5%

812.1%

46.1%

66100.0%

72

3.12

0.85

±0.21

I would attend anannual vendor tradeshow

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

212.5%

1275.0%

212.5%

00.0%

16100.0%

16

3.00

0.52

±0.26

Male

3830.4%

6350.4%

1612.8%

86.4%

125100.0%

131

3.05

0.83

±0.15

COO/GM/ClubManager

Club Position

2626.0%

5858.0%

1414.0%

22.0%

100100.0%

106

3.08

0.69

±0.14

Assistmgr./Dept head

1232.4%

1951.4%

25.4%

410.8%

37100.0%

37

3.05

0.91

±0.30

CCM certifiedalready

CCM Certification Status

2033.9%

3152.5%

610.2%

23.4%

59100.0%

63

3.17

0.75

±0.19

Not certified

1822.5%

4455.0%

1215.0%

67.5%

80100.0%

82

2.92

0.82

±0.18

Country/GolfClub

Club Type

2421.8%

6861.8%

1210.9%

65.5%

110100.0%

116

3.00

0.74

±0.14

Other clubs

1446.7%

826.7%

620.0%

26.7%

30100.0%

30

3.13

0.97

±0.36

$5 million orless

Total Club Revenue

828.6%

1035.7%

828.6%

27.1%

28100.0%

28

2.86

0.93

±0.35

More than $5million

3027.0%

6760.4%

87.2%

65.4%

111100.0%

117

3.09

0.75

±0.14

Crosstab Question 67 -- Issues: I support TLSC raising money for scholarships through one annual Chapter event

* Note: Mean error covers 95% of distribution.

Support raisingmoney forscholarships atChapter event

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

5438.8%

7956.8%

42.9%

21.4%

139100.0%

149

3.33

0.61

±0.10

North

Region

2236.7%

3660.0%

23.3%

00.0%

60100.0%

60

3.33

0.54

±0.14

South

1633.3%

2858.3%

24.2%

24.2%

48100.0%

54

3.21

0.71

±0.21

Central/West

1659.3%

1140.7%

00.0%

00.0%

27100.0%

31

3.59

0.50

±0.19

10 years or less

Length of TLSC Membership

3239.0%

4858.5%

00.0%

22.4%

82100.0%

90

3.34

0.61

±0.14

Over ten years

2240.0%

3156.4%

23.6%

00.0%

55100.0%

57

3.36

0.56

±0.15

10 years or less

Length of CMAA Membership

3048.4%

3048.4%

23.2%

00.0%

62100.0%

68

3.45

0.56

±0.14

Over ten years

2431.2%

4963.6%

22.6%

22.6%

77100.0%

81

3.23

0.63

±0.14

Under 50

Age

3042.3%

3954.9%

22.8%

00.0%

71100.0%

77

3.39

0.55

±0.13

50 and older

2435.3%

4058.8%

22.9%

22.9%

68100.0%

72

3.26

0.66

±0.16

Support raisingmoney forscholarships atChapter event

Strongly Agree

Agree

Disagree

Strongly Disagree

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

642.9%

857.1%

00.0%

00.0%

14100.0%

16

3.43

0.51

±0.27

Male

4839.0%

6956.1%

43.3%

21.6%

123100.0%

131

3.33

0.62

±0.11

COO/GM/ClubManager

Club Position

3636.7%

5657.1%

44.1%

22.0%

98100.0%

106

3.29

0.64

±0.13

Assistmgr./Dept head

1440.0%

2160.0%

00.0%

00.0%

35100.0%

37

3.40

0.50

±0.17

CCM certifiedalready

CCM Certification Status

3050.8%

2949.2%

00.0%

00.0%

59100.0%

63

3.51

0.50

±0.13

Not certified

2228.2%

5064.1%

45.1%

22.6%

78100.0%

82

3.18

0.64

±0.14

Country/GolfClub

Club Type

3835.2%

6459.3%

43.7%

21.9%

108100.0%

116

3.28

0.62

±0.12

Other clubs

1657.1%

1242.9%

00.0%

00.0%

28100.0%

30

3.57

0.50

±0.19

$5 million orless

Total Club Revenue

1250.0%

1041.7%

28.3%

00.0%

24100.0%

28

3.42

0.65

±0.27

More than $5million

4036.0%

6760.4%

21.8%

21.8%

111100.0%

117

3.31

0.60

±0.11

Crosstab Question 68 -- Issues: How often should the Yellow Rose Ball (Sally Burns Rambo Scholarship) be held?

Yellow Rose BallFrequency

Annually

Every other year

Once every threeyears

Once every fiveyears

Totals

Forms

Median

Overall

8257.3%

5538.5%

64.2%

00.0%

143100.0%

149

1.37

North

Region

4473.3%

1423.3%

23.3%

00.0%

60100.0%

60

1.18

South

2244.0%

2448.0%

48.0%

00.0%

50100.0%

54

1.63

Central/West

1448.3%

1551.7%

00.0%

00.0%

29100.0%

31

1.53

10 years or less

Length of TLSC Membership

5261.9%

3035.7%

22.4%

00.0%

84100.0%

90

1.31

Over ten years

3052.6%

2340.4%

47.0%

00.0%

57100.0%

57

1.45

10 years or less

Length of CMAA Membership

3451.5%

3045.5%

23.0%

00.0%

66100.0%

68

1.47

Over ten years

4862.3%

2532.5%

45.2%

00.0%

77100.0%

81

1.30

Under 50

Age

5064.9%

2329.9%

45.2%

00.0%

77100.0%

77

1.27

50 and older

3248.5%

3248.5%

23.0%

00.0%

66100.0%

72

1.53

Yellow Rose BallFrequency

Annually

Every other year

Once every threeyears

Once every fiveyears

Totals

Forms

Median

Female

Gender

637.5%

850.0%

212.5%

00.0%

16100.0%

16

1.75

Male

7459.2%

4737.6%

43.2%

00.0%

125100.0%

131

1.34

COO/GM/ClubManager

Club Position

6060.0%

3636.0%

44.0%

00.0%

100100.0%

106

1.33

Assistmgr./Dept head

1848.6%

1745.9%

25.4%

00.0%

37100.0%

37

1.53

CCM certifiedalready

CCM Certification Status

3047.6%

3149.2%

23.2%

00.0%

63100.0%

63

1.55

Not certified

5065.8%

2228.9%

45.3%

00.0%

76100.0%

82

1.26

Country/GolfClub

Club Type

6861.8%

3632.7%

65.5%

00.0%

110100.0%

116

1.31

Other clubs

1240.0%

1860.0%

00.0%

00.0%

30100.0%

30

1.67

$5 million orless

Total Club Revenue

1242.9%

1450.0%

27.1%

00.0%

28100.0%

28

1.64

More than $5million

6861.3%

3935.1%

43.6%

00.0%

111100.0%

117

1.32

Crosstab Question 70 -- Educational Topics: Club governance

* Note: Mean error covers 95% of distribution.

Club governanceHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3222.4%

9163.6%

1812.6%

21.4%

143100.0%

149

3.07

0.64

±0.11

North

Region

1220.0%

4066.7%

813.3%

00.0%

60100.0%

60

3.07

0.58

±0.15

South

1223.1%

3261.5%

611.5%

23.8%

52100.0%

54

3.04

0.71

±0.20

Central/West

829.6%

1555.6%

414.8%

00.0%

27100.0%

31

3.15

0.66

±0.25

10 years or less

Length of TLSC Membership

2023.3%

5665.1%

89.3%

22.3%

86100.0%

90

3.09

0.64

±0.14

Over ten years

1221.8%

3563.6%

814.5%

00.0%

55100.0%

57

3.07

0.60

±0.16

10 years or less

Length of CMAA Membership

1624.2%

3857.6%

1015.2%

23.0%

66100.0%

68

3.03

0.72

±0.18

Over ten years

1620.8%

5368.8%

810.4%

00.0%

77100.0%

81

3.10

0.55

±0.13

Under 50

Age

1824.0%

4965.3%

68.0%

22.7%

75100.0%

77

3.11

0.65

±0.15

50 and older

1420.6%

4261.8%

1217.6%

00.0%

68100.0%

72

3.03

0.62

±0.15

Club governanceHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

850.0%

637.5%

212.5%

00.0%

16100.0%

16

3.38

0.72

±0.36

Male

2419.2%

8366.4%

1612.8%

21.6%

125100.0%

131

3.03

0.62

±0.11

COO/GM/ClubManager

Club Position

2019.2%

6663.5%

1615.4%

21.9%

104100.0%

106

3.00

0.65

±0.13

Assistmgr./Dept head

1027.0%

2567.6%

25.4%

00.0%

37100.0%

37

3.22

0.53

±0.18

CCM certifiedalready

CCM Certification Status

1219.7%

3963.9%

1016.4%

00.0%

61100.0%

63

3.03

0.60

±0.15

Not certified

1620.5%

5266.7%

810.3%

22.6%

78100.0%

82

3.05

0.64

±0.15

Country/GolfClub

Club Type

2623.2%

7264.3%

1210.7%

21.8%

112100.0%

116

3.09

0.64

±0.12

Other clubs

414.3%

1864.3%

621.4%

00.0%

28100.0%

30

2.93

0.60

±0.23

$5 million orless

Total Club Revenue

1035.7%

1035.7%

621.4%

27.1%

28100.0%

28

3.00

0.94

±0.36

More than $5million

2219.5%

7969.9%

1210.6%

00.0%

113100.0%

117

3.09

0.54

±0.10

Crosstab Question 71 -- Educational Topics: Food & beverage management

* Note: Mean error covers 95% of distribution.

Food & beveragemanagement

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

5638.6%

7350.3%

149.7%

21.4%

145100.0%

149

3.26

0.69

±0.11

North

Region

3253.3%

2236.7%

46.7%

23.3%

60100.0%

60

3.40

0.76

±0.20

South

1426.9%

3465.4%

47.7%

00.0%

52100.0%

54

3.19

0.56

±0.16

Central/West

827.6%

1551.7%

620.7%

00.0%

29100.0%

31

3.07

0.70

±0.26

10 years or less

Length of TLSC Membership

3843.2%

4045.5%

1011.4%

00.0%

88100.0%

90

3.32

0.67

±0.14

Over ten years

1832.7%

3156.4%

47.3%

23.6%

55100.0%

57

3.18

0.72

±0.19

10 years or less

Length of CMAA Membership

2436.4%

3451.5%

812.1%

00.0%

66100.0%

68

3.24

0.66

±0.16

Over ten years

3240.5%

3949.4%

67.6%

22.5%

79100.0%

81

3.28

0.71

±0.16

Under 50

Age

3445.3%

3141.3%

1013.3%

00.0%

75100.0%

77

3.32

0.70

±0.16

50 and older

2231.4%

4260.0%

45.7%

22.9%

70100.0%

72

3.20

0.67

±0.16

Food & beveragemanagement

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

850.0%

212.5%

00.0%

16100.0%

16

3.25

0.68

±0.34

Male

4837.8%

6551.2%

129.4%

21.6%

127100.0%

131

3.25

0.69

±0.12

COO/GM/ClubManager

Club Position

4037.7%

5450.9%

109.4%

21.9%

106100.0%

106

3.25

0.70

±0.14

Assistmgr./Dept head

1437.8%

1951.4%

410.8%

00.0%

37100.0%

37

3.27

0.65

±0.21

CCM certifiedalready

CCM Certification Status

1626.2%

3557.4%

1016.4%

00.0%

61100.0%

63

3.10

0.65

±0.17

Not certified

3645.0%

3847.5%

45.0%

22.5%

80100.0%

82

3.35

0.70

±0.16

Country/GolfClub

Club Type

5043.9%

5447.4%

108.8%

00.0%

114100.0%

116

3.35

0.64

±0.12

Other clubs

621.4%

1657.1%

414.3%

27.1%

28100.0%

30

2.93

0.81

±0.31

$5 million orless

Total Club Revenue

1450.0%

1242.9%

00.0%

27.1%

28100.0%

28

3.36

0.83

±0.31

More than $5million

4034.8%

6153.0%

1412.2%

00.0%

115100.0%

117

3.23

0.65

±0.12

Crosstab Question 72 -- Educational Topics: Accounting & financial management

* Note: Mean error covers 95% of distribution.

Accounting &financialmanagement

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

6444.1%

6947.6%

106.9%

21.4%

145100.0%

149

3.34

0.67

±0.11

North

Region

3863.3%

1626.7%

46.7%

23.3%

60100.0%

60

3.50

0.77

±0.20

South

1426.9%

3669.2%

23.8%

00.0%

52100.0%

54

3.23

0.51

±0.14

Central/West

1034.5%

1551.7%

413.8%

00.0%

29100.0%

31

3.21

0.68

±0.25

10 years or less

Length of TLSC Membership

4045.5%

3843.2%

1011.4%

00.0%

88100.0%

90

3.34

0.68

±0.14

Over ten years

2443.6%

2952.7%

00.0%

23.6%

55100.0%

57

3.36

0.68

±0.18

10 years or less

Length of CMAA Membership

2436.4%

3451.5%

812.1%

00.0%

66100.0%

68

3.24

0.66

±0.16

Over ten years

4050.6%

3544.3%

22.5%

22.5%

79100.0%

81

3.43

0.67

±0.15

Under 50

Age

4053.3%

2938.7%

68.0%

00.0%

75100.0%

77

3.45

0.64

±0.15

50 and older

2434.3%

4057.1%

45.7%

22.9%

70100.0%

72

3.23

0.68

±0.16

Accounting &financialmanagement

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

850.0%

850.0%

00.0%

00.0%

16100.0%

16

3.50

0.52

±0.26

Male

5442.5%

6148.0%

107.9%

21.6%

127100.0%

131

3.31

0.69

±0.12

COO/GM/ClubManager

Club Position

4845.3%

4845.3%

87.5%

21.9%

106100.0%

106

3.34

0.70

±0.14

Assistmgr./Dept head

1437.8%

2156.8%

25.4%

00.0%

37100.0%

37

3.32

0.58

±0.19

CCM certifiedalready

CCM Certification Status

1829.5%

3963.9%

46.6%

00.0%

61100.0%

63

3.23

0.56

±0.14

Not certified

4455.0%

2835.0%

67.5%

22.5%

80100.0%

82

3.42

0.74

±0.17

Country/GolfClub

Club Type

5447.4%

5043.9%

108.8%

00.0%

114100.0%

116

3.39

0.65

±0.12

Other clubs

828.6%

1864.3%

00.0%

27.1%

28100.0%

30

3.14

0.76

±0.29

$5 million orless

Total Club Revenue

1864.3%

828.6%

00.0%

27.1%

28100.0%

28

3.50

0.84

±0.32

More than $5million

4438.3%

6153.0%

108.7%

00.0%

115100.0%

117

3.30

0.62

±0.12

Crosstab Question 73 -- Educational Topics: Human & professional resources

* Note: Mean error covers 95% of distribution.

Human &professionalresources

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

4229.0%

9364.1%

106.9%

00.0%

145100.0%

149

3.22

0.56

±0.09

North

Region

1626.7%

3660.0%

813.3%

00.0%

60100.0%

60

3.13

0.62

±0.16

South

1630.8%

3465.4%

23.8%

00.0%

52100.0%

54

3.27

0.53

±0.15

Central/West

827.6%

2172.4%

00.0%

00.0%

29100.0%

31

3.28

0.45

±0.17

10 years or less

Length of TLSC Membership

3034.1%

5259.1%

66.8%

00.0%

88100.0%

90

3.27

0.58

±0.12

Over ten years

1221.8%

4174.5%

23.6%

00.0%

55100.0%

57

3.18

0.47

±0.13

10 years or less

Length of CMAA Membership

2436.4%

3451.5%

812.1%

00.0%

66100.0%

68

3.24

0.66

±0.16

Over ten years

1822.8%

5974.7%

22.5%

00.0%

79100.0%

81

3.20

0.46

±0.10

Under 50

Age

2634.7%

4357.3%

68.0%

00.0%

75100.0%

77

3.27

0.60

±0.14

50 and older

1622.9%

5071.4%

45.7%

00.0%

70100.0%

72

3.17

0.51

±0.12

Human &professionalresources

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

850.0%

637.5%

212.5%

00.0%

16100.0%

16

3.38

0.72

±0.36

Male

3426.8%

8566.9%

86.3%

00.0%

127100.0%

131

3.20

0.54

±0.10

COO/GM/ClubManager

Club Position

3028.3%

7066.0%

65.7%

00.0%

106100.0%

106

3.23

0.54

±0.10

Assistmgr./Dept head

1027.0%

2362.2%

410.8%

00.0%

37100.0%

37

3.16

0.60

±0.20

CCM certifiedalready

CCM Certification Status

2032.8%

3557.4%

69.8%

00.0%

61100.0%

63

3.23

0.62

±0.16

Not certified

2025.0%

5670.0%

45.0%

00.0%

80100.0%

82

3.20

0.51

±0.11

Country/GolfClub

Club Type

3631.6%

7061.4%

87.0%

00.0%

114100.0%

116

3.25

0.57

±0.11

Other clubs

621.4%

2071.4%

27.1%

00.0%

28100.0%

30

3.14

0.52

±0.20

$5 million orless

Total Club Revenue

1450.0%

1450.0%

00.0%

00.0%

28100.0%

28

3.50

0.51

±0.19

More than $5million

2824.3%

7767.0%

108.7%

00.0%

115100.0%

117

3.16

0.56

±0.10

Crosstab Question 74 -- Educational Topics: Leadership

* Note: Mean error covers 95% of distribution.

LeadershipHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

6041.4%

6343.4%

2013.8%

21.4%

145100.0%

149

3.25

0.74

±0.12

North

Region

1220.0%

3863.3%

813.3%

23.3%

60100.0%

60

3.00

0.69

±0.18

South

3465.4%

1223.1%

611.5%

00.0%

52100.0%

54

3.54

0.70

±0.19

Central/West

1448.3%

931.0%

620.7%

00.0%

29100.0%

31

3.28

0.80

±0.30

10 years or less

Length of TLSC Membership

4854.5%

3236.4%

89.1%

00.0%

88100.0%

90

3.45

0.66

±0.14

Over ten years

1221.8%

2952.7%

1221.8%

23.6%

55100.0%

57

2.93

0.77

±0.21

10 years or less

Length of CMAA Membership

3857.6%

2030.3%

812.1%

00.0%

66100.0%

68

3.45

0.71

±0.17

Over ten years

2227.8%

4354.4%

1215.2%

22.5%

79100.0%

81

3.08

0.73

±0.16

Under 50

Age

3850.7%

2533.3%

1216.0%

00.0%

75100.0%

77

3.35

0.74

±0.17

50 and older

2231.4%

3854.3%

811.4%

22.9%

70100.0%

72

3.14

0.73

±0.17

LeadershipHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1275.0%

425.0%

00.0%

00.0%

16100.0%

16

3.75

0.45

±0.22

Male

4837.8%

5946.5%

1814.2%

21.6%

127100.0%

131

3.20

0.74

±0.13

COO/GM/ClubManager

Club Position

3432.1%

5249.1%

1817.0%

21.9%

106100.0%

106

3.11

0.75

±0.15

Assistmgr./Dept head

2670.3%

924.3%

25.4%

00.0%

37100.0%

37

3.65

0.59

±0.19

CCM certifiedalready

CCM Certification Status

2439.3%

2541.0%

1016.4%

23.3%

61100.0%

63

3.16

0.82

±0.21

Not certified

3240.0%

3847.5%

1012.5%

00.0%

80100.0%

82

3.28

0.67

±0.15

Country/GolfClub

Club Type

5245.6%

4640.4%

1412.3%

21.8%

114100.0%

116

3.30

0.75

±0.14

Other clubs

621.4%

1657.1%

621.4%

00.0%

28100.0%

30

3.00

0.67

±0.25

$5 million orless

Total Club Revenue

1035.7%

1035.7%

828.6%

00.0%

28100.0%

28

3.07

0.81

±0.31

More than $5million

5043.5%

5144.3%

1210.4%

21.7%

115100.0%

117

3.30

0.73

±0.14

Crosstab Question 75 -- Educational Topics: Membership & marketing

* Note: Mean error covers 95% of distribution.

Membership &marketing

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3826.2%

5940.7%

4631.7%

21.4%

145100.0%

149

2.92

0.79

±0.13

North

Region

1626.7%

1423.3%

2846.7%

23.3%

60100.0%

60

2.73

0.90

±0.23

South

1223.1%

2650.0%

1426.9%

00.0%

52100.0%

54

2.96

0.71

±0.20

Central/West

827.6%

1758.6%

413.8%

00.0%

29100.0%

31

3.14

0.64

±0.24

10 years or less

Length of TLSC Membership

2629.5%

3438.6%

2831.8%

00.0%

88100.0%

90

2.98

0.79

±0.17

Over ten years

1221.8%

2341.8%

1832.7%

23.6%

55100.0%

57

2.82

0.82

±0.22

10 years or less

Length of CMAA Membership

2030.3%

2842.4%

1827.3%

00.0%

66100.0%

68

3.03

0.76

±0.19

Over ten years

1822.8%

3139.2%

2835.4%

22.5%

79100.0%

81

2.82

0.81

±0.18

Under 50

Age

2026.7%

2736.0%

2837.3%

00.0%

75100.0%

77

2.89

0.80

±0.18

50 and older

1825.7%

3245.7%

1825.7%

22.9%

70100.0%

72

2.94

0.80

±0.19

Membership &marketing

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1062.5%

212.5%

425.0%

00.0%

16100.0%

16

3.38

0.89

±0.44

Male

2822.0%

5744.9%

4031.5%

21.6%

127100.0%

131

2.87

0.77

±0.14

COO/GM/ClubManager

Club Position

2826.4%

4037.7%

3634.0%

21.9%

106100.0%

106

2.89

0.82

±0.16

Assistmgr./Dept head

821.6%

1951.4%

1027.0%

00.0%

37100.0%

37

2.95

0.70

±0.23

CCM certifiedalready

CCM Certification Status

1829.5%

2744.3%

1423.0%

23.3%

61100.0%

63

3.00

0.82

±0.21

Not certified

1822.5%

3240.0%

3037.5%

00.0%

80100.0%

82

2.85

0.76

±0.17

Country/GolfClub

Club Type

3026.3%

4438.6%

3833.3%

21.8%

114100.0%

116

2.89

0.81

±0.15

Other clubs

621.4%

1450.0%

828.6%

00.0%

28100.0%

30

2.93

0.72

±0.27

$5 million orless

Total Club Revenue

1242.9%

1035.7%

621.4%

00.0%

28100.0%

28

3.21

0.79

±0.30

More than $5million

2622.6%

4942.6%

3833.0%

21.7%

115100.0%

117

2.86

0.78

±0.15

Crosstab Question 76 -- Educational Topics: Golf, sports & recreation management

* Note: Mean error covers 95% of distribution.

Golf, sports &recreationmanagement

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2618.2%

7149.7%

4229.4%

42.8%

143100.0%

149

2.83

0.75

±0.13

North

Region

46.7%

3253.3%

2236.7%

23.3%

60100.0%

60

2.63

0.66

±0.17

South

1630.8%

2446.2%

1019.2%

23.8%

52100.0%

54

3.04

0.82

±0.23

Central/West

414.8%

1348.1%

1037.0%

00.0%

27100.0%

31

2.78

0.70

±0.27

10 years or less

Length of TLSC Membership

2225.6%

4248.8%

2225.6%

00.0%

86100.0%

90

3.00

0.72

±0.16

Over ten years

47.3%

2952.7%

1832.7%

47.3%

55100.0%

57

2.60

0.74

±0.20

10 years or less

Length of CMAA Membership

2030.3%

3654.5%

1015.2%

00.0%

66100.0%

68

3.15

0.66

±0.16

Over ten years

67.8%

3545.5%

3241.6%

45.2%

77100.0%

81

2.56

0.72

±0.16

Under 50

Age

2026.7%

3749.3%

1824.0%

00.0%

75100.0%

77

3.03

0.72

±0.17

50 and older

68.8%

3450.0%

2435.3%

45.9%

68100.0%

72

2.62

0.73

±0.18

Golf, sports &recreationmanagement

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

850.0%

00.0%

212.5%

16100.0%

16

3.13

0.96

±0.48

Male

2016.0%

6148.8%

4233.6%

21.6%

125100.0%

131

2.79

0.72

±0.13

COO/GM/ClubManager

Club Position

1211.5%

4846.2%

4038.5%

43.8%

104100.0%

106

2.65

0.73

±0.14

Assistmgr./Dept head

1437.8%

2156.8%

25.4%

00.0%

37100.0%

37

3.32

0.58

±0.19

CCM certifiedalready

CCM Certification Status

46.6%

4167.2%

1423.0%

23.3%

61100.0%

63

2.77

0.62

±0.16

Not certified

2025.6%

2835.9%

2835.9%

22.6%

78100.0%

82

2.85

0.84

±0.19

Country/GolfClub

Club Type

2421.4%

5448.2%

3430.4%

00.0%

112100.0%

116

2.91

0.72

±0.14

Other clubs

00.0%

1657.1%

828.6%

414.3%

28100.0%

30

2.43

0.74

±0.28

$5 million orless

Total Club Revenue

828.6%

1035.7%

621.4%

414.3%

28100.0%

28

2.79

1.03

±0.39

More than $5million

1815.9%

6154.0%

3430.1%

00.0%

113100.0%

117

2.86

0.67

±0.13

Crosstab Question 77 -- Educational Topics: External & governmental influences

* Note: Mean error covers 95% of distribution.

External &governmentalinfluences

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3222.1%

6142.1%

5034.5%

21.4%

145100.0%

149

2.85

0.78

±0.13

North

Region

1016.7%

2033.3%

2846.7%

23.3%

60100.0%

60

2.63

0.80

±0.21

South

1426.9%

2446.2%

1426.9%

00.0%

52100.0%

54

3.00

0.74

±0.21

Central/West

620.7%

1551.7%

827.6%

00.0%

29100.0%

31

2.93

0.70

±0.26

10 years or less

Length of TLSC Membership

2022.7%

3843.2%

3034.1%

00.0%

88100.0%

90

2.89

0.75

±0.16

Over ten years

1221.8%

2341.8%

2036.4%

00.0%

55100.0%

57

2.85

0.76

±0.20

10 years or less

Length of CMAA Membership

1624.2%

3248.5%

1624.2%

23.0%

66100.0%

68

2.94

0.78

±0.19

Over ten years

1620.3%

2936.7%

3443.0%

00.0%

79100.0%

81

2.77

0.77

±0.17

Under 50

Age

2229.3%

2938.7%

2432.0%

00.0%

75100.0%

77

2.97

0.79

±0.18

50 and older

1014.3%

3245.7%

2637.1%

22.9%

70100.0%

72

2.71

0.74

±0.18

External &governmentalinfluences

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1062.5%

212.5%

425.0%

00.0%

16100.0%

16

3.38

0.89

±0.44

Male

2217.3%

5946.5%

4434.6%

21.6%

127100.0%

131

2.80

0.74

±0.13

COO/GM/ClubManager

Club Position

2018.9%

4239.6%

4239.6%

21.9%

106100.0%

106

2.75

0.78

±0.15

Assistmgr./Dept head

1027.0%

1951.4%

821.6%

00.0%

37100.0%

37

3.05

0.70

±0.23

CCM certifiedalready

CCM Certification Status

1626.2%

2947.5%

1626.2%

00.0%

61100.0%

63

3.00

0.73

±0.19

Not certified

1417.5%

3037.5%

3442.5%

22.5%

80100.0%

82

2.70

0.79

±0.18

Country/GolfClub

Club Type

2824.6%

4438.6%

4035.1%

21.8%

114100.0%

116

2.86

0.81

±0.15

Other clubs

414.3%

1450.0%

1035.7%

00.0%

28100.0%

30

2.79

0.69

±0.26

$5 million orless

Total Club Revenue

1035.7%

1450.0%

414.3%

00.0%

28100.0%

28

3.21

0.69

±0.26

More than $5million

2219.1%

4740.9%

4438.3%

21.7%

115100.0%

117

2.77

0.77

±0.14

Crosstab Question 78 -- Educational Topics: Facilities management

* Note: Mean error covers 95% of distribution.

Facilitiesmanagement

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

1611.0%

11176.6%

1812.4%

00.0%

145100.0%

149

2.99

0.49

±0.08

North

Region

610.0%

4473.3%

1016.7%

00.0%

60100.0%

60

2.93

0.52

±0.13

South

47.7%

4076.9%

815.4%

00.0%

52100.0%

54

2.92

0.48

±0.13

Central/West

620.7%

2379.3%

00.0%

00.0%

29100.0%

31

3.21

0.41

±0.15

10 years or less

Length of TLSC Membership

1415.9%

6068.2%

1415.9%

00.0%

88100.0%

90

3.00

0.57

±0.12

Over ten years

23.6%

4989.1%

47.3%

00.0%

55100.0%

57

2.96

0.33

±0.09

10 years or less

Length of CMAA Membership

1218.2%

4060.6%

1421.2%

00.0%

66100.0%

68

2.97

0.63

±0.16

Over ten years

45.1%

7189.9%

45.1%

00.0%

79100.0%

81

3.00

0.32

±0.07

Under 50

Age

1013.3%

5573.3%

1013.3%

00.0%

75100.0%

77

3.00

0.52

±0.12

50 and older

68.6%

5680.0%

811.4%

00.0%

70100.0%

72

2.97

0.45

±0.11

Facilitiesmanagement

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

1062.5%

00.0%

00.0%

16100.0%

16

3.38

0.50

±0.25

Male

107.9%

10179.5%

1612.6%

00.0%

127100.0%

131

2.95

0.45

±0.08

COO/GM/ClubManager

Club Position

87.5%

8277.4%

1615.1%

00.0%

106100.0%

106

2.92

0.47

±0.09

Assistmgr./Dept head

821.6%

2773.0%

25.4%

00.0%

37100.0%

37

3.16

0.50

±0.16

CCM certifiedalready

CCM Certification Status

813.1%

4370.5%

1016.4%

00.0%

61100.0%

63

2.97

0.55

±0.14

Not certified

45.0%

6885.0%

810.0%

00.0%

80100.0%

82

2.95

0.39

±0.09

Country/GolfClub

Club Type

1412.3%

8877.2%

1210.5%

00.0%

114100.0%

116

3.02

0.48

±0.09

Other clubs

27.1%

2071.4%

621.4%

00.0%

28100.0%

30

2.86

0.52

±0.20

$5 million orless

Total Club Revenue

828.6%

2071.4%

00.0%

00.0%

28100.0%

28

3.29

0.46

±0.17

More than $5million

87.0%

8977.4%

1815.7%

00.0%

115100.0%

117

2.91

0.47

±0.09

Crosstab Question 79 -- Educational Topics: Interpersonal skills

* Note: Mean error covers 95% of distribution.

Interpersonal skillsHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2013.8%

8659.3%

3524.1%

42.8%

145100.0%

149

2.84

0.68

±0.11

North

Region

46.7%

4270.0%

1220.0%

23.3%

60100.0%

60

2.80

0.61

±0.16

South

1223.1%

2650.0%

1426.9%

00.0%

52100.0%

54

2.96

0.71

±0.20

Central/West

413.8%

1448.3%

931.0%

26.9%

29100.0%

31

2.69

0.81

±0.30

10 years or less

Length of TLSC Membership

1213.6%

5259.1%

2225.0%

22.3%

88100.0%

90

2.84

0.68

±0.14

Over ten years

814.5%

3258.2%

1323.6%

23.6%

55100.0%

57

2.84

0.71

±0.19

10 years or less

Length of CMAA Membership

812.1%

3857.6%

2030.3%

00.0%

66100.0%

68

2.82

0.63

±0.16

Over ten years

1215.2%

4860.8%

1519.0%

45.1%

79100.0%

81

2.86

0.73

±0.16

Under 50

Age

1013.3%

4864.0%

1722.7%

00.0%

75100.0%

77

2.91

0.60

±0.14

50 and older

1014.3%

3854.3%

1825.7%

45.7%

70100.0%

72

2.77

0.76

±0.18

Interpersonal skillsHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

850.0%

212.5%

00.0%

16100.0%

16

3.25

0.68

±0.34

Male

1411.0%

7861.4%

3124.4%

43.1%

127100.0%

131

2.80

0.67

±0.12

COO/GM/ClubManager

Club Position

109.4%

6460.4%

2826.4%

43.8%

106100.0%

106

2.75

0.67

±0.13

Assistmgr./Dept head

1027.0%

2054.1%

718.9%

00.0%

37100.0%

37

3.08

0.68

±0.22

CCM certifiedalready

CCM Certification Status

1219.7%

3252.5%

1524.6%

23.3%

61100.0%

63

2.89

0.75

±0.19

Not certified

810.0%

5062.5%

2025.0%

22.5%

80100.0%

82

2.80

0.64

±0.14

Country/GolfClub

Club Type

1210.5%

7263.2%

2622.8%

43.5%

114100.0%

116

2.81

0.66

±0.12

Other clubs

828.6%

1242.9%

828.6%

00.0%

28100.0%

30

3.00

0.77

±0.29

$5 million orless

Total Club Revenue

621.4%

1657.1%

621.4%

00.0%

28100.0%

28

3.00

0.67

±0.25

More than $5million

1412.2%

6859.1%

2925.2%

43.5%

115100.0%

117

2.80

0.69

±0.13

Crosstab Question 80 -- Educational Topics: Capital projects and renovation topics

* Note: Mean error covers 95% of distribution.

Capital projects andrenovation topics

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

2215.4%

10170.6%

1611.2%

42.8%

143100.0%

149

2.99

0.62

±0.10

North

Region

46.7%

4676.7%

813.3%

23.3%

60100.0%

60

2.87

0.57

±0.15

South

1019.2%

3465.4%

815.4%

00.0%

52100.0%

54

3.04

0.59

±0.16

Central/West

622.2%

1970.4%

00.0%

27.4%

27100.0%

31

3.07

0.73

±0.28

10 years or less

Length of TLSC Membership

1820.5%

5663.6%

1213.6%

22.3%

88100.0%

90

3.02

0.66

±0.14

Over ten years

47.5%

4381.1%

47.5%

23.8%

53100.0%

57

2.92

0.55

±0.15

10 years or less

Length of CMAA Membership

1624.2%

4060.6%

1015.2%

00.0%

66100.0%

68

3.09

0.63

±0.15

Over ten years

67.8%

6179.2%

67.8%

45.2%

77100.0%

81

2.90

0.60

±0.14

Under 50

Age

1216.0%

5573.3%

810.7%

00.0%

75100.0%

77

3.05

0.52

±0.12

50 and older

1014.7%

4667.6%

811.8%

45.9%

68100.0%

72

2.91

0.71

±0.17

Capital projects andrenovation topics

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

850.0%

212.5%

00.0%

16100.0%

16

3.25

0.68

±0.34

Male

1612.8%

9374.4%

129.6%

43.2%

125100.0%

131

2.97

0.59

±0.11

COO/GM/ClubManager

Club Position

109.6%

8076.9%

109.6%

43.8%

104100.0%

106

2.92

0.59

±0.11

Assistmgr./Dept head

1027.0%

2156.8%

616.2%

00.0%

37100.0%

37

3.11

0.66

±0.22

CCM certifiedalready

CCM Certification Status

813.6%

4576.3%

46.8%

23.4%

59100.0%

63

3.00

0.59

±0.15

Not certified

1215.0%

5467.5%

1215.0%

22.5%

80100.0%

82

2.95

0.63

±0.14

Country/GolfClub

Club Type

1614.0%

8473.7%

1210.5%

21.8%

114100.0%

116

3.00

0.56

±0.11

Other clubs

623.1%

1453.8%

415.4%

27.7%

26100.0%

30

2.92

0.84

±0.33

$5 million orless

Total Club Revenue

1035.7%

1450.0%

27.1%

27.1%

28100.0%

28

3.14

0.85

±0.32

More than $5million

1210.6%

8575.2%

1412.4%

21.8%

113100.0%

117

2.95

0.55

±0.10

Crosstab Question 81 -- Educational Topics: Club operational topics

* Note: Mean error covers 95% of distribution.

Club operationaltopics

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3423.4%

10572.4%

64.1%

00.0%

145100.0%

149

3.19

0.49

±0.08

North

Region

1220.0%

4880.0%

00.0%

00.0%

60100.0%

60

3.20

0.40

±0.10

South

1223.1%

3465.4%

611.5%

00.0%

52100.0%

54

3.12

0.58

±0.16

Central/West

827.6%

2172.4%

00.0%

00.0%

29100.0%

31

3.28

0.45

±0.17

10 years or less

Length of TLSC Membership

1820.5%

6472.7%

66.8%

00.0%

88100.0%

90

3.14

0.51

±0.11

Over ten years

1629.1%

3970.9%

00.0%

00.0%

55100.0%

57

3.29

0.46

±0.12

10 years or less

Length of CMAA Membership

1827.3%

4263.6%

69.1%

00.0%

66100.0%

68

3.18

0.58

±0.14

Over ten years

1620.3%

6379.7%

00.0%

00.0%

79100.0%

81

3.20

0.40

±0.09

Under 50

Age

2026.7%

5168.0%

45.3%

00.0%

75100.0%

77

3.21

0.53

±0.12

50 and older

1420.0%

5477.1%

22.9%

00.0%

70100.0%

72

3.17

0.45

±0.11

Club operationaltopics

Highly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

1062.5%

425.0%

212.5%

00.0%

16100.0%

16

3.50

0.73

±0.37

Male

2418.9%

9978.0%

43.1%

00.0%

127100.0%

131

3.16

0.44

±0.08

COO/GM/ClubManager

Club Position

2422.6%

8075.5%

21.9%

00.0%

106100.0%

106

3.21

0.45

±0.09

Assistmgr./Dept head

1027.0%

2362.2%

410.8%

00.0%

37100.0%

37

3.16

0.60

±0.20

CCM certifiedalready

CCM Certification Status

1626.2%

4573.8%

00.0%

00.0%

61100.0%

63

3.26

0.44

±0.11

Not certified

1620.0%

5872.5%

67.5%

00.0%

80100.0%

82

3.13

0.51

±0.11

Country/GolfClub

Club Type

2219.3%

8675.4%

65.3%

00.0%

114100.0%

116

3.14

0.48

±0.09

Other clubs

1035.7%

1864.3%

00.0%

00.0%

28100.0%

30

3.36

0.49

±0.18

$5 million orless

Total Club Revenue

1242.9%

1657.1%

00.0%

00.0%

28100.0%

28

3.43

0.50

±0.19

More than $5million

2219.1%

8977.4%

43.5%

00.0%

115100.0%

117

3.16

0.45

±0.08

Crosstab Question 82 -- Educational Topics: Family programs

* Note: Mean error covers 95% of distribution.

Family programsHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3020.7%

6544.8%

4833.1%

21.4%

145100.0%

149

2.85

0.76

±0.13

North

Region

1016.7%

2236.7%

2846.7%

00.0%

60100.0%

60

2.70

0.74

±0.19

South

1223.1%

2650.0%

1223.1%

23.8%

52100.0%

54

2.92

0.79

±0.22

Central/West

620.7%

1551.7%

827.6%

00.0%

29100.0%

31

2.93

0.70

±0.26

10 years or less

Length of TLSC Membership

2022.7%

3843.2%

3034.1%

00.0%

88100.0%

90

2.89

0.75

±0.16

Over ten years

1018.2%

2545.5%

1832.7%

23.6%

55100.0%

57

2.78

0.79

±0.21

10 years or less

Length of CMAA Membership

1624.2%

3248.5%

1827.3%

00.0%

66100.0%

68

2.97

0.72

±0.18

Over ten years

1417.7%

3341.8%

3038.0%

22.5%

79100.0%

81

2.75

0.78

±0.17

Under 50

Age

1824.0%

3141.3%

2432.0%

22.7%

75100.0%

77

2.87

0.81

±0.19

50 and older

1217.1%

3448.6%

2434.3%

00.0%

70100.0%

72

2.83

0.70

±0.17

Family programsHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

637.5%

637.5%

425.0%

00.0%

16100.0%

16

3.13

0.81

±0.40

Male

2418.9%

5946.5%

4233.1%

21.6%

127100.0%

131

2.83

0.75

±0.13

COO/GM/ClubManager

Club Position

2018.9%

4643.4%

3835.8%

21.9%

106100.0%

106

2.79

0.76

±0.15

Assistmgr./Dept head

1027.0%

1745.9%

1027.0%

00.0%

37100.0%

37

3.00

0.75

±0.25

CCM certifiedalready

CCM Certification Status

1219.7%

3557.4%

1423.0%

00.0%

61100.0%

63

2.97

0.66

±0.17

Not certified

1620.0%

3037.5%

3240.0%

22.5%

80100.0%

82

2.75

0.80

±0.18

Country/GolfClub

Club Type

2622.8%

5043.9%

3631.6%

21.8%

114100.0%

116

2.88

0.78

±0.15

Other clubs

414.3%

1450.0%

1035.7%

00.0%

28100.0%

30

2.79

0.69

±0.26

$5 million orless

Total Club Revenue

828.6%

1035.7%

828.6%

27.1%

28100.0%

28

2.86

0.93

±0.35

More than $5million

2219.1%

5547.8%

3833.0%

00.0%

115100.0%

117

2.86

0.71

±0.13

Crosstab Question 83 -- Educational Topics: Insurance

* Note: Mean error covers 95% of distribution.

InsuranceHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

128.3%

6947.6%

6041.4%

42.8%

145100.0%

149

2.61

0.68

±0.11

North

Region

46.7%

2033.3%

3456.7%

23.3%

60100.0%

60

2.43

0.67

±0.17

South

47.7%

2650.0%

2038.5%

23.8%

52100.0%

54

2.62

0.69

±0.19

Central/West

413.8%

2172.4%

413.8%

00.0%

29100.0%

31

3.00

0.53

±0.20

10 years or less

Length of TLSC Membership

44.5%

4045.5%

4247.7%

22.3%

88100.0%

90

2.52

0.62

±0.13

Over ten years

814.5%

2952.7%

1832.7%

00.0%

55100.0%

57

2.82

0.67

±0.18

10 years or less

Length of CMAA Membership

46.1%

3248.5%

2639.4%

46.1%

66100.0%

68

2.55

0.71

±0.17

Over ten years

810.1%

3746.8%

3443.0%

00.0%

79100.0%

81

2.67

0.65

±0.15

Under 50

Age

45.3%

3141.3%

3850.7%

22.7%

75100.0%

77

2.49

0.64

±0.15

50 and older

811.4%

3854.3%

2231.4%

22.9%

70100.0%

72

2.74

0.70

±0.17

InsuranceHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

425.0%

850.0%

425.0%

00.0%

16100.0%

16

3.00

0.73

±0.37

Male

86.3%

6148.0%

5442.5%

43.1%

127100.0%

131

2.57

0.66

±0.12

COO/GM/ClubManager

Club Position

109.4%

5047.2%

4239.6%

43.8%

106100.0%

106

2.62

0.71

±0.14

Assistmgr./Dept head

25.4%

1745.9%

1848.6%

00.0%

37100.0%

37

2.57

0.60

±0.20

CCM certifiedalready

CCM Certification Status

69.8%

3760.7%

1829.5%

00.0%

61100.0%

63

2.80

0.60

±0.15

Not certified

67.5%

3037.5%

4050.0%

45.0%

80100.0%

82

2.47

0.71

±0.16

Country/GolfClub

Club Type

43.5%

5245.6%

5447.4%

43.5%

114100.0%

116

2.49

0.63

±0.12

Other clubs

828.6%

1657.1%

414.3%

00.0%

28100.0%

30

3.14

0.65

±0.25

$5 million orless

Total Club Revenue

414.3%

1657.1%

621.4%

27.1%

28100.0%

28

2.79

0.79

±0.30

More than $5million

87.0%

5346.1%

5245.2%

21.7%

115100.0%

117

2.58

0.65

±0.12

Crosstab Question 84 -- Educational Topics: Safety and security

* Note: Mean error covers 95% of distribution.

Safety and securityHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

128.3%

7350.3%

5638.6%

42.8%

145100.0%

149

2.64

0.67

±0.11

North

Region

46.7%

2236.7%

3253.3%

23.3%

60100.0%

60

2.47

0.68

±0.17

South

47.7%

3057.7%

1630.8%

23.8%

52100.0%

54

2.69

0.67

±0.19

Central/West

413.8%

1758.6%

827.6%

00.0%

29100.0%

31

2.86

0.64

±0.24

10 years or less

Length of TLSC Membership

66.8%

4652.3%

3438.6%

22.3%

88100.0%

90

2.64

0.65

±0.14

Over ten years

610.9%

2545.5%

2240.0%

23.6%

55100.0%

57

2.64

0.73

±0.20

10 years or less

Length of CMAA Membership

69.1%

3857.6%

2030.3%

23.0%

66100.0%

68

2.73

0.67

±0.16

Over ten years

67.6%

3544.3%

3645.6%

22.5%

79100.0%

81

2.57

0.67

±0.15

Under 50

Age

68.0%

3749.3%

3040.0%

22.7%

75100.0%

77

2.63

0.67

±0.16

50 and older

68.6%

3651.4%

2637.1%

22.9%

70100.0%

72

2.66

0.68

±0.16

Safety and securityHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

212.5%

1275.0%

212.5%

00.0%

16100.0%

16

3.00

0.52

±0.26

Male

107.9%

6148.0%

5240.9%

43.1%

127100.0%

131

2.61

0.68

±0.12

COO/GM/ClubManager

Club Position

87.5%

4845.3%

4643.4%

43.8%

106100.0%

106

2.57

0.69

±0.13

Assistmgr./Dept head

25.4%

2567.6%

1027.0%

00.0%

37100.0%

37

2.78

0.53

±0.18

CCM certifiedalready

CCM Certification Status

69.8%

3760.7%

1829.5%

00.0%

61100.0%

63

2.80

0.60

±0.15

Not certified

45.0%

3645.0%

3645.0%

45.0%

80100.0%

82

2.50

0.68

±0.15

Country/GolfClub

Club Type

65.3%

6052.6%

4640.4%

21.8%

114100.0%

116

2.61

0.62

±0.12

Other clubs

621.4%

1242.9%

828.6%

27.1%

28100.0%

30

2.79

0.88

±0.33

$5 million orless

Total Club Revenue

621.4%

828.6%

1242.9%

27.1%

28100.0%

28

2.64

0.91

±0.34

More than $5million

65.2%

6556.5%

4236.5%

21.7%

115100.0%

117

2.65

0.61

±0.11

Crosstab Question 85 -- Educational Topics: Technology topics

* Note: Mean error covers 95% of distribution.

Technology topicsHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Overall

3021.0%

9969.2%

149.8%

00.0%

143100.0%

149

3.11

0.55

±0.09

North

Region

46.7%

5286.7%

46.7%

00.0%

60100.0%

60

3.00

0.37

±0.10

South

1224.0%

3264.0%

612.0%

00.0%

50100.0%

54

3.12

0.59

±0.17

Central/West

1241.4%

1344.8%

413.8%

00.0%

29100.0%

31

3.28

0.70

±0.26

10 years or less

Length of TLSC Membership

1820.9%

5462.8%

1416.3%

00.0%

86100.0%

90

3.05

0.61

±0.13

Over ten years

1221.8%

4378.2%

00.0%

00.0%

55100.0%

57

3.22

0.42

±0.11

10 years or less

Length of CMAA Membership

1625.0%

3859.4%

1015.6%

00.0%

64100.0%

68

3.09

0.64

±0.16

Over ten years

1417.7%

6177.2%

45.1%

00.0%

79100.0%

81

3.13

0.46

±0.10

Under 50

Age

1621.9%

4764.4%

1013.7%

00.0%

73100.0%

77

3.08

0.60

±0.14

50 and older

1420.0%

5274.3%

45.7%

00.0%

70100.0%

72

3.14

0.49

±0.12

Technology topicsHighly Preferred

Preferred

Less Preferred

Not Preferred

Totals

Forms

Mean

Std Dev

Mean Error*

Female

Gender

642.9%

642.9%

214.3%

00.0%

14100.0%

16

3.29

0.73

±0.39

Male

2418.9%

9373.2%

107.9%

00.0%

127100.0%

131

3.11

0.51

±0.09

COO/GM/ClubManager

Club Position

2220.8%

7671.7%

87.5%

00.0%

106100.0%

106

3.13

0.52

±0.10

Assistmgr./Dept head

822.9%

2160.0%

617.1%

00.0%

35100.0%

37

3.06

0.64

±0.22

CCM certifiedalready

CCM Certification Status

1219.7%

4573.8%

46.6%

00.0%

61100.0%

63

3.13

0.50

±0.13

Not certified

1620.5%

5469.2%

810.3%

00.0%

78100.0%

82

3.10

0.55

±0.12

Country/GolfClub

Club Type

2421.4%

7667.9%

1210.7%

00.0%

112100.0%

116

3.11

0.56

±0.11

Other clubs

621.4%

2071.4%

27.1%

00.0%

28100.0%

30

3.14

0.52

±0.20

$5 million orless

Total Club Revenue

1242.9%

1450.0%

27.1%

00.0%

28100.0%

28

3.36

0.62

±0.23

More than $5million

1815.9%

8373.5%

1210.6%

00.0%

113100.0%

117

3.05

0.51

±0.10

Crosstab Question 87 -- Demographics/Classification: Which region are you a member of?

RegionNorth

South

Central

West

Totals

Forms

Overall

6041.4%

5437.2%

2114.5%

106.9%

145100.0%

149

North

Region

60100.0%

00.0%

00.0%

00.0%

60100.0%

60

South

00.0%

54100.0%

00.0%

00.0%

54100.0%

54

Central/West

00.0%

00.0%

2167.7%

1032.3%

31100.0%

31

10 years or less

Length of TLSC Membership

3034.9%

4451.2%

67.0%

67.0%

86100.0%

90

Over ten years

2849.1%

1017.5%

1526.3%

47.0%

57100.0%

57

10 years or less

Length of CMAA Membership

2030.3%

4060.6%

00.0%

69.1%

66100.0%

68

Over ten years

4050.6%

1417.7%

2126.6%

45.1%

79100.0%

81

Under 50

Age

3445.3%

3648.0%

11.3%

45.3%

75100.0%

77

50 and older

2637.1%

1825.7%

2028.6%

68.6%

70100.0%

72

RegionNorth

South

Central

West

Totals

Forms

Female

Gender

425.0%

1275.0%

00.0%

00.0%

16100.0%

16

Male

5442.5%

4233.1%

2116.5%

107.9%

127100.0%

131

COO/GM/ClubManager

Club Position

5251.0%

2625.5%

1817.6%

65.9%

102100.0%

106

Assistmgr./Dept head

616.2%

2670.3%

12.7%

410.8%

37100.0%

37

CCM certifiedalready

CCM Certification Status

2440.7%

1627.1%

1525.4%

46.8%

59100.0%

63

Not certified

3643.9%

3643.9%

67.3%

44.9%

82100.0%

82

Country/GolfClub

Club Type

5044.6%

4237.5%

108.9%

108.9%

112100.0%

116

Other clubs

826.7%

1240.0%

1033.3%

00.0%

30100.0%

30

$5 million orless

Total Club Revenue

828.6%

1242.9%

621.4%

27.1%

28100.0%

28

More than $5million

5246.0%

4035.4%

1311.5%

87.1%

113100.0%

117

Crosstab Question 88 -- Demographics/Classification: Approximately how long have you been a member of the TLSC?

Length of TLSCmembership

Two years or less

3 to 5 years

6 to 10 years

11 to 15 years

Over 15 years

Totals

Forms

Median

Overall

4429.9%

2013.6%

2617.7%

138.8%

4429.9%

147100.0%

149

2.87

North

Region

1831.0%

610.3%

610.3%

46.9%

2441.4%

58100.0%

60

3.33

South

2037.0%

814.8%

1629.6%

47.4%

611.1%

54100.0%

54

2.38

Central/West

412.9%

619.4%

26.5%

516.1%

1445.2%

31100.0%

31

4.20

10 years or less

Length of TLSC Membership

4448.9%

2022.2%

2628.9%

00.0%

00.0%

90100.0%

90

1.55

Over ten years

00.0%

00.0%

00.0%

1322.8%

4477.2%

57100.0%

57

4.85

10 years or less

Length of CMAA Membership

2639.4%

1624.2%

2436.4%

00.0%

00.0%

66100.0%

68

1.94

Over ten years

1822.2%

44.9%

22.5%

1316.0%

4454.3%

81100.0%

81

4.58

Under 50

Age

3241.6%

1013.0%

2026.0%

56.5%

1013.0%

77100.0%

77

2.15

50 and older

1217.1%

1014.3%

68.6%

811.4%

3448.6%

70100.0%

72

4.38

Length of TLSCmembership

Two years or less

3 to 5 years

6 to 10 years

11 to 15 years

Over 15 years

Totals

Forms

Median

Female

Gender

212.5%

212.5%

850.0%

212.5%

212.5%

16100.0%

16

3.00

Male

4232.6%

1612.4%

1814.0%

118.5%

4232.6%

129100.0%

131

2.86

COO/GM/ClubManager

Club Position

2423.1%

109.6%

1615.4%

1211.5%

4240.4%

104100.0%

106

3.67

Assistmgr./Dept head

1643.2%

1027.0%

1027.0%

12.7%

00.0%

37100.0%

37

1.75

CCM certifiedalready

CCM Certification Status

1015.9%

23.2%

1422.2%

914.3%

2844.4%

63100.0%

63

4.11

Not certified

3240.0%

1620.0%

1215.0%

45.0%

1620.0%

80100.0%

82

2.00

Country/GolfClub

Club Type

4236.8%

1815.8%

2219.3%

43.5%

2824.6%

114100.0%

116

2.33

Other clubs

26.7%

26.7%

413.3%

826.7%

1446.7%

30100.0%

30

4.38

$5 million orless

Total Club Revenue

621.4%

27.1%

414.3%

621.4%

1035.7%

28100.0%

28

3.83

More than $5million

3631.3%

1815.7%

2219.1%

76.1%

3227.8%

115100.0%

117

2.66

Crosstab Question 89 -- Demographics/Classification: Approximately how long have you been a member of CMAA?

Length of NationalCMAA membership

Two years or less

3 to 5 years

6 to 10 years

11 to 15 years

Over 15 years

Totals

Forms

Median

Overall

149.4%

2214.8%

3221.5%

117.4%

7047.0%

149100.0%

149

4.09

North

Region

46.7%

610.0%

1016.7%

46.7%

3660.0%

60100.0%

60

4.67

South

1018.5%

1425.9%

1629.6%

47.4%

1018.5%

54100.0%

54

2.69

Central/West

00.0%

26.5%

412.9%

39.7%

2271.0%

31100.0%

31

4.80

10 years or less

Length of TLSC Membership

1415.6%

2224.4%

3033.3%

22.2%

2224.4%

90100.0%

90

2.80

Over ten years

00.0%

00.0%

00.0%

915.8%

4884.2%

57100.0%

57

4.91

10 years or less

Length of CMAA Membership

1420.6%

2232.4%

3247.1%

00.0%

00.0%

68100.0%

68

2.41

Over ten years

00.0%

00.0%

00.0%

1113.6%

7086.4%

81100.0%

81

4.92

Under 50

Age

1215.6%

1215.6%

2431.2%

79.1%

2228.6%

77100.0%

77

3.10

50 and older

22.8%

1013.9%

811.1%

45.6%

4866.7%

72100.0%

72

4.75

Length of NationalCMAA membership

Two years or less

3 to 5 years

6 to 10 years

11 to 15 years

Over 15 years

Totals

Forms

Median

Female

Gender

00.0%

425.0%

850.0%

212.5%

212.5%

16100.0%

16

3.00

Male

129.2%

1813.7%

2418.3%

96.9%

6851.9%

131100.0%

131

4.54

COO/GM/ClubManager

Club Position

00.0%

109.4%

2018.9%

87.5%

6864.2%

106100.0%

106

4.72

Assistmgr./Dept head

1027.0%

1232.4%

1232.4%

38.1%

00.0%

37100.0%

37

2.21

CCM certifiedalready

CCM Certification Status

00.0%

00.0%

1828.6%

711.1%

3860.3%

63100.0%

63

4.67

Not certified

1417.1%

1822.0%

1417.1%

44.9%

3239.0%

82100.0%

82

3.14

Country/GolfClub

Club Type

1210.3%

2017.2%

2824.1%

65.2%

5043.1%

116100.0%

116

3.43

Other clubs

26.7%

26.7%

413.3%

413.3%

1860.0%

30100.0%

30

4.67

$5 million orless

Total Club Revenue

414.3%

414.3%

414.3%

414.3%

1242.9%

28100.0%

28

4.00

More than $5million

86.8%

1815.4%

2823.9%

76.0%

5647.9%

117100.0%

117

4.14

Crosstab Question 90 -- Demographics/Classification: What is your age?

AgeUnder 30

30 to 39

40 to 49

50 to 59

60 to 69

70 and over

Totals

Forms

Median

Overall

128.1%

2818.8%

3724.8%

4228.2%

2013.4%

106.7%

149100.0%

149

3.43

North

Region

813.3%

610.0%

2033.3%

1220.0%

813.3%

610.0%

60100.0%

60

3.30

South

23.7%

1833.3%

1629.6%

1018.5%

814.8%

00.0%

54100.0%

54

2.94

Central/West

26.5%

26.5%

13.2%

1858.1%

412.9%

412.9%

31100.0%

31

4.08

10 years or less

Length of TLSC Membership

1213.3%

2628.9%

2426.7%

1820.0%

1011.1%

00.0%

90100.0%

90

2.79

Over ten years

00.0%

23.5%

1322.8%

2238.6%

1017.5%

1017.5%

57100.0%

57

4.11

10 years or less

Length of CMAA Membership

811.8%

2232.4%

1826.5%

1420.6%

68.8%

00.0%

68100.0%

68

2.72

Over ten years

44.9%

67.4%

1923.5%

2834.6%

1417.3%

1012.3%

81100.0%

81

3.91

Under 50

Age

1215.6%

2836.4%

3748.1%

00.0%

00.0%

00.0%

77100.0%

77

2.45

50 and older

00.0%

00.0%

00.0%

4258.3%

2027.8%

1013.9%

72100.0%

72

4.36

AgeUnder 30

30 to 39

40 to 49

50 to 59

60 to 69

70 and over

Totals

Forms

Median

Female

Gender

212.5%

637.5%

637.5%

212.5%

00.0%

00.0%

16100.0%

16

2.50

Male

86.1%

2216.8%

3123.7%

4030.5%

2015.3%

107.6%

131100.0%

131

3.61

COO/GM/ClubManager

Club Position

43.8%

1211.3%

2826.4%

3634.0%

1817.0%

87.5%

106100.0%

106

3.75

Assistmgr./Dept head

821.6%

1643.2%

718.9%

616.2%

00.0%

00.0%

37100.0%

37

2.16

CCM certifiedalready

CCM Certification Status

00.0%

1015.9%

2336.5%

2031.7%

23.2%

812.7%

63100.0%

63

3.43

Not certified

1012.2%

1822.0%

1214.6%

2226.8%

1822.0%

22.4%

82100.0%

82

3.55

Country/GolfClub

Club Type

1210.3%

2420.7%

3429.3%

2824.1%

1210.3%

65.2%

116100.0%

116

3.15

Other clubs

00.0%

413.3%

26.7%

1446.7%

620.0%

413.3%

30100.0%

30

4.14

$5 million orless

Total Club Revenue

27.1%

414.3%

621.4%

828.6%

621.4%

27.1%

28100.0%

28

3.75

More than $5million

108.5%

2218.8%

3126.5%

3429.1%

1412.0%

65.1%

117100.0%

117

3.35

Crosstab Question 91 -- Demographics/Classification: What is your gender?

GenderFemale

Male

Totals

Forms

Overall

1610.9%

13189.1%

147100.0%

149

North

Region

46.9%

5493.1%

58100.0%

60

South

1222.2%

4277.8%

54100.0%

54

Central/West

00.0%

31100.0%

31100.0%

31

10 years or less

Length of TLSC Membership

1213.6%

7686.4%

88100.0%

90

Over ten years

47.0%

5393.0%

57100.0%

57

10 years or less

Length of CMAA Membership

1218.2%

5481.8%

66100.0%

68

Over ten years

44.9%

7795.1%

81100.0%

81

Under 50

Age

1418.7%

6181.3%

75100.0%

77

50 and older

22.8%

7097.2%

72100.0%

72

GenderFemale

Male

Totals

Forms

Female

Gender

16100.0%

00.0%

16100.0%

16

Male

00.0%

131100.0%

131100.0%

131

COO/GM/ClubManager

Club Position

65.7%

10094.3%

106100.0%

106

Assistmgr./Dept head

1028.6%

2571.4%

35100.0%

37

CCM certifiedalready

CCM Certification Status

812.7%

5587.3%

63100.0%

63

Not certified

67.5%

7492.5%

80100.0%

82

Country/GolfClub

Club Type

1210.5%

10289.5%

114100.0%

116

Other clubs

413.3%

2686.7%

30100.0%

30

$5 million orless

Total Club Revenue

621.4%

2278.6%

28100.0%

28

More than $5million

108.7%

10591.3%

115100.0%

117

Crosstab Question 92 -- Demographics/Classification: Person completing the survey

Club PositionCOO/GM/ClubManager

Assistant Manager

Departmenthead/director

Totals

Forms

Overall

10674.1%

2215.4%

1510.5%

143100.0%

149

North

Region

5289.7%

46.9%

23.4%

58100.0%

60

South

2650.0%

1426.9%

1223.1%

52100.0%

54

Central/West

2482.8%

413.8%

13.4%

29100.0%

31

10 years or less

Length of TLSC Membership

5058.1%

2225.6%

1416.3%

86100.0%

90

Over ten years

5498.2%

00.0%

11.8%

55100.0%

57

10 years or less

Length of CMAA Membership

3046.9%

2234.4%

1218.8%

64100.0%

68

Over ten years

7696.2%

00.0%

33.8%

79100.0%

81

Under 50

Age

4458.7%

1621.3%

1520.0%

75100.0%

77

50 and older

6291.2%

68.8%

00.0%

68100.0%

72

Club PositionCOO/GM/ClubManager

Assistant Manager

Departmenthead/director

Totals

Forms

Female

Gender

637.5%

425.0%

637.5%

16100.0%

16

Male

10080.0%

1612.8%

97.2%

125100.0%

131

COO/GM/ClubManager

Club Position

106100.0%

00.0%

00.0%

106100.0%

106

Assistmgr./Dept head

00.0%

2259.5%

1540.5%

37100.0%

37

CCM certifiedalready

CCM Certification Status

5285.2%

46.6%

58.2%

61100.0%

63

Not certified

5469.2%

1417.9%

1012.8%

78100.0%

82

Country/GolfClub

Club Type

8271.9%

2017.5%

1210.5%

114100.0%

116

Other clubs

2284.6%

27.7%

27.7%

26100.0%

30

$5 million orless

Total Club Revenue

2076.9%

415.4%

27.7%

26100.0%

28

More than $5million

8674.8%

1613.9%

1311.3%

115100.0%

117

Crosstab Question 93 -- Demographics/Classification: CMAA certification status (CCM)

CMAA certificationstatus (CCM)

CCM certifiedalready

Nearly certified

Pursuingcertification

Not seekingcertification

Totals

Forms

Overall

6343.4%

1812.4%

3826.2%

2617.9%

145100.0%

149

North

Region

2440.0%

813.3%

1830.0%

1016.7%

60100.0%

60

South

1630.8%

611.5%

1834.6%

1223.1%

52100.0%

54

Central/West

1965.5%

413.8%

26.9%

413.8%

29100.0%

31

10 years or less

Length of TLSC Membership

2630.2%

1214.0%

3034.9%

1820.9%

86100.0%

90

Over ten years

3764.9%

610.5%

814.0%

610.5%

57100.0%

57

10 years or less

Length of CMAA Membership

1828.1%

812.5%

2640.6%

1218.8%

64100.0%

68

Over ten years

4555.6%

1012.3%

1214.8%

1417.3%

81100.0%

81

Under 50

Age

3345.2%

1216.4%

2230.1%

68.2%

73100.0%

77

50 and older

3041.7%

68.3%

1622.2%

2027.8%

72100.0%

72

CMAA certificationstatus (CCM)

CCM certifiedalready

Nearly certified

Pursuingcertification

Not seekingcertification

Totals

Forms

Female

Gender

857.1%

214.3%

214.3%

214.3%

14100.0%

16

Male

5542.6%

1612.4%

3426.4%

2418.6%

129100.0%

131

COO/GM/ClubManager

Club Position

5249.1%

1413.2%

2018.9%

2018.9%

106100.0%

106

Assistmgr./Dept head

927.3%

412.1%

1854.5%

26.1%

33100.0%

37

CCM certifiedalready

CCM Certification Status

63100.0%

00.0%

00.0%

00.0%

63100.0%

63

Not certified

00.0%

1822.0%

3846.3%

2631.7%

82100.0%

82

Country/GolfClub

Club Type

4237.5%

1614.3%

3228.6%

2219.6%

112100.0%

116

Other clubs

2066.7%

26.7%

413.3%

413.3%

30100.0%

30

$5 million orless

Total Club Revenue

833.3%

625.0%

625.0%

416.7%

24100.0%

28

More than $5million

5345.3%

1210.3%

3025.6%

2218.8%

117100.0%

117

Crosstab Question 94 -- Demographics/Classification: Club type

Club typeCountry/Golf Club

City Club

Racquet/athletic

Other

Totals

Forms

Overall

11679.5%

85.5%

85.5%

149.6%

146100.0%

149

North

Region

5086.2%

46.9%

00.0%

46.9%

58100.0%

60

South

4277.8%

23.7%

611.1%

47.4%

54100.0%

54

Central/West

2066.7%

26.7%

26.7%

620.0%

30100.0%

31

10 years or less

Length of TLSC Membership

8291.1%

00.0%

44.4%

44.4%

90100.0%

90

Over ten years

3259.3%

814.8%

47.4%

1018.5%

54100.0%

57

10 years or less

Length of CMAA Membership

6088.2%

00.0%

45.9%

45.9%

68100.0%

68

Over ten years

5671.8%

810.3%

45.1%

1012.8%

78100.0%

81

Under 50

Age

7092.1%

22.6%

22.6%

22.6%

76100.0%

77

50 and older

4665.7%

68.6%

68.6%

1217.1%

70100.0%

72

Club typeCountry/Golf Club

City Club

Racquet/athletic

Other

Totals

Forms

Female

Gender

1275.0%

212.5%

00.0%

212.5%

16100.0%

16

Male

10279.7%

64.7%

86.3%

129.4%

128100.0%

131

COO/GM/ClubManager

Club Position

8278.8%

87.7%

65.8%

87.7%

104100.0%

106

Assistmgr./Dept head

3288.9%

00.0%

25.6%

25.6%

36100.0%

37

CCM certifiedalready

CCM Certification Status

4267.7%

69.7%

69.7%

812.9%

62100.0%

63

Not certified

7087.5%

22.5%

22.5%

67.5%

80100.0%

82

Country/GolfClub

Club Type

116100.0%

00.0%

00.0%

00.0%

116100.0%

116

Other clubs

00.0%

826.7%

826.7%

1446.7%

30100.0%

30

$5 million orless

Total Club Revenue

1450.0%

621.4%

00.0%

828.6%

28100.0%

28

More than $5million

10087.7%

21.8%

87.0%

43.5%

114100.0%

117

Crosstab Question 95 -- Demographics/Classification: What is your Club's total revenue

Total revenueLess than $3million

$3 to $5 million

$6 to $10 million

More than $10million

Totals

Forms

Median

Overall

42.8%

2416.6%

4128.3%

7652.4%

145100.0%

149

3.55

North

Region

46.7%

46.7%

1423.3%

3863.3%

60100.0%

60

3.71

South

00.0%

1223.1%

815.4%

3261.5%

52100.0%

54

3.69

Central/West

00.0%

827.6%

1551.7%

620.7%

29100.0%

31

2.93

10 years or less

Length of TLSC Membership

44.5%

89.1%

2629.5%

5056.8%

88100.0%

90

3.62

Over ten years

00.0%

1629.1%

1527.3%

2443.6%

55100.0%

57

3.27

10 years or less

Length of CMAA Membership

46.1%

812.1%

2030.3%

3451.5%

66100.0%

68

3.53

Over ten years

00.0%

1620.3%

2126.6%

4253.2%

79100.0%

81

3.56

Under 50

Age

22.7%

1013.3%

1925.3%

4458.7%

75100.0%

77

3.65

50 and older

22.9%

1420.0%

2231.4%

3245.7%

70100.0%

72

3.36

Total revenueLess than $3million

$3 to $5 million

$6 to $10 million

More than $10million

Totals

Forms

Median

Female

Gender

212.5%

425.0%

425.0%

637.5%

16100.0%

16

3.00

Male

21.6%

2015.7%

3527.6%

7055.1%

127100.0%

131

3.59

COO/GM/ClubManager

Club Position

21.9%

1817.0%

2826.4%

5854.7%

106100.0%

106

3.59

Assistmgr./Dept head

00.0%

617.1%

1131.4%

1851.4%

35100.0%

37

3.53

CCM certifiedalready

CCM Certification Status

23.3%

69.8%

2134.4%

3252.5%

61100.0%

63

3.55

Not certified

22.5%

1417.5%

2025.0%

4455.0%

80100.0%

82

3.59

Country/GolfClub

Club Type

21.8%

1210.5%

3228.1%

6859.6%

114100.0%

116

3.66

Other clubs

27.1%

1242.9%

621.4%

828.6%

28100.0%

30

2.50

$5 million orless

Total Club Revenue

414.3%

2485.7%

00.0%

00.0%

28100.0%

28

1.92

More than $5million

00.0%

00.0%

4135.0%

7665.0%

117100.0%

117

3.73