apple watch
TRANSCRIPT
Apple Watch II
KYLA MARIE VERGARAKELLY ZEPEDALEETAH MCGEECOURTNEY HAYWARD
Agenda
Who Uses Wearable Technology? Who are the iPhone consumers
and customers? Who is the Apple customer? SmartWatch Market Share
Distribution Pebble Samsung Sony Motorola
Marketing Plan Advertising Strategy Direct Marketing Strategy Financials Sales Promotion Public Relations Social Media Strategy
Who Uses Wearable Technology? Medium-heavy smart handheld device
users Ages 20-29 Familiar with wrist-worn and head-mounted
devices Smart buyers who will acquire as much
information before buying a new product Care more about a product's function than
its added value (such as sleek design or the impression it gives to people)
Professionals that will utilize wearable technology for work purposes
Apple Watch Features (cont.)Main Features Receive & respond to messages in a variety of ways Personalize and customize watch and face whenever you want Send a sketch, tap, and even heartbeat to people you connect with most Receive & make calls using built-in speaker and microphone Do a lot of useful things with Siri by just using your voice Search for locations and get turn-by-turn directions right on your wrist Control music on your iPhone, or listen to playlist with Bluetooth headphones Pay quickly and securely Track daily activity and stay motivated to sit less, move more, and get some
exercise See metrics like distance, pace or speed, calories burned, and heart rate during
workouts
USP “Better the second time around”
GPS Abilities Water resistance
Apple Watch Consumer Segmentation
Apple Watch Sport Silver and space gray
aluminum cases Display is protected by
Ion-X glass Matching fluoroelastomer
band comes in 5 different color choices
Price ranges from $350 - $400
Target Market Males & Females ages 25+ Household income: $26K -
$61K Maintain an active lifestyle They prefer function over
value Extremely tech savvy Very sophisticated
consumer who does product research before committing to a single product
Low brand loyalty
Apple Watch Stainless steel and space black
stainless steel cases Display protected by sapphire
crystal Choice of 3 leather bands, 1
link bracelet, and Milanese loop, and a band made from high-performance fluoroelastomer
Price ranges from $700 - $1200
Target Market Males & Females ages 25+ Household income: $62K -
$99K Their disposable income
allows them to enjoy the finer things but they still value function over ultra-luxury
Enjoy using watch for their work-related purposes
Love watch for its vast customizing options
The have a moderate amount of brand loyalty
Apple Watch Edition
Watch case crafted out of 18-karat gold that has been developed to be twice as hard as standard gold
Screen is protected by polishes sapphire crystal
Exquisitely designed band provides a striking complement
Price ranges from $10,000 - $17,000
Target Market Males & Females ages
35+ Household income:
$100K+ Tech savvy
professionals who enjoy mixing technology with ultra-luxury
They use watch primarily for work and enjoy the hands-free concept
Apple Sales & Outlook
Tim Cook reported a continued strength from the iPhone, Mac, and App Store, which drove their best March quarter results ever
There is a higher rate of people switching to iPhones than they have ever experienced
Quarter 3 predictions: Revenue between $46 and $48 billion Gross margin between 38.5% and 39.5% Operating expenses between $5.65 and $5.75 billion Other income (expense) of $350 million Tax rate of 26.3%
Apple Sales & Outlook
Pre-orders in 2015 have exceeded 2.3 million 957,000 pre-orders on first day alone Apple Watch 2.0 will be launched towards the end of quarter 3 in
2016 Launch of new MacBook Air & Apple Watch 2.0 will coincide with
Q4 2016 results
SmartWatch Market Share Distribution
Key Players: Samsung Sony Pebble
Market Value 2013: 700 million
SmartWatch Sales Forecast
50 million watches should be sold by 2016 Smartwatches will increase with technology
advancements, increasing worldwide awareness
Smartwatches will have a significant popularity in China and will be a powerful tool to use with the smartphone
China is expected to become powerhouse in the smartphone industry
Pebble SWOTStrengths
• Innovative culture• Technology• Crowdfunding success story
Weaknesses• Battery timings• Brand recognition• Cost structure• Complicated to use (users are
“forced” to do too much work)
Opportunities• Innovation• New services• New technology• Emerging market• New products• International expansion
Threats• Intense competition• Substitute products
Samsung Galaxy Gear SWOTStrengths
• Samsung owns its own flexible OLED display technology (Youm)
• Seamless phone integration• Color selection• Speakerphone• Display• Good camera• Looks good
Weaknesses• High price point• Smartphone dependent• No wi-fi relies on having
smartphone nearby)• Slow to react
Opportunities• Innovation• New services• New technology• Emerging market• New products
Threats• Intense competition• Inability to reinvent product
categories
Motorola 360 SWOT
Strengths• Wireless charging• Comfortable to wear• Resembles a regular watch• Stainless steel case• Heart rate monitor
Weaknesses• No different face sizes• Poor battery life• Have to disable all apps in
order for battery to last all day• Price point• Cannot charge without the
screen on
Opportunities• Innovation• New services• New technology• Emerging market• New products
Threats• Intense competition• Substitute products
Sony SmartWatch 3 SWOT
Strengths• Good performance• Sharp display• Comfortable to wear• Good battery life and quick
charging through micro USB
Weaknesses• Boring design• Limited watch strap options• Expensive
Opportunities• Innovation• New services• New technology• Emerging market• New products
Threats• Intense competition• Substitute products
Marketing Plan Objective:
utilizing a well-balanced, perfectly tailored marketing mix in order to successfully deliver marketing message across the board
Strategy & Tactics: Advertising: Raise awareness; branding Direct Marketing: immediate transaction/response Sales Promotion: short term sales boost Public Relations: influence attitudes, opinions, and
values Social Media: strengthen online presence, constantly
communicate and engage with consumer, create buzz around new products, which will in turn foster a constant buzz around brand
Rationale Strategically tailoring marketing efforts
for targeted consumers in order to successfully penetrate their radar
Create ads that will be quantifiable in order to measure performance and convert that into revenue
Spend and allocate ad dollars wisely in order to maximize efficiency
Constantly alter and change marketing efforts in order to increase performance
Advertising Strategy Objective: focus on increasing Apple Watch awareness to entice consumers
to purchase 2.0 version Strategy: a solid digital and traditional campaign to maintain a strong
presence in consumer’s mind Tactics: Our “Digital Crown” Campaign will include --
Magazine Ads Internet/Banner Ads TV Commercial
Rationale: maintaining Apple Watch visibility is imperative to reinforcing and maintaining Apple’s reputation as the go-to for innovative consumers who want the most innovative products
T.V. Commercial Magazine Ad
Direct Marketing Strategy Objective: to illicit an immediate transaction and/or
response from prospective consumer targeted via Apple’s House list
Strategy: utilize Apple’s House list to extract information about consumer that would be most likely to venture into the Apple Watch category
Tactics: presenting targeted consumer with banner ads showcasing product
Rationale: always staying on prospective consumer’s radar is desirable, as that will ensure our position as their go-to brand for innovative products
Tactics
Banner Ad
Tactics
Banner Ad
Sales Promotion Objective: to create a short term
sales boost by encouraging cross-selling
Strategy: offer consumers $50 off their choice of Apple Watch accessory
Tactics: ability to track what accessory each consumer purchases with a personalized gift card, allowing us to gain a deeper understanding of the consumer’s behaviors and interests
Rationale: we want to encourage the consumer to use the Apple Watch to its fullest potential, and accessories are the perfect vehicle encourage that
Public Relations Objective: to influence attitudes,
opinions, and values Strategy: host a one-night
exclusive Apple Watch event that ties in seamlessly with ad campaign
Tactics: promoting the Apple Watch and show VIP treatment to our loyal consumers
Rationale: creating allure around Apple Watch in efforts to keep consumers “wanting more.”
Apple Watch Event Event will be exclusively for Apple customers that are part of our secret loyalty
program Approximately 80 – 100 attendees Hosted by Apple’s CEO Tim Cook, Jonathan Ive (SVP of Design), and Dan Riccio
(SVP of Hardware Design) Event will feature Genius bar, Phhhoto booth, engraving station, and
complimentary food and wine Attendees will receive a goodie bag which will include Beats headphones, an extra
watch band, an Apple TV, and a $25 Starbucks gift card Attendees will also be able to spend the night at the W Hotel after the festivities A QR code will be sent to the Apple watch user with acceptance of event
invitation. In order to use each booth, consumers must tap the QR code to the booth they are using.
With consumer profiles on file, in hindsight we will be able to track the attendee’s every move, gaining valuable insight into their interests
You’re Cordially Invited…
Dear Apple Watch customer,
Welcome to our VIP loyalty club! Not only are you the proud owner of the sleekest, most tech savvy watch in the world. We're pleased to invite you to our exclusive Apple Watch
Event hosted by Apple’s CEO Tim Cook, with Jonathan Ive, SVP of Design, and Dan Riccio, SVP of Hardware Design. There will be live music, interactive booths, and an exclusive Q/A with our hosts. Guests have the option to stay at the W
Hotel and a special gift, courtesy of Apple. Click the link below to RSVP & receive your watches personalized
QR code. Must wear watch to event for entry.http://www.apple.com/watch/events/rsvp
Social Media Strategy Objective: to make up for Apple’s lack of social media
presence on major platforms like Twitter, Facebook, and Instagram
Strategy: create an online platform exclusively for Apple Watch consumer and integrate sponsored Instagram ads
Tactic: give consumer exclusive access to all things Apple Watch
Rationale: rewarding consumer for their loyalty will only reward us in the long-run and only encourage continued loyalty
Tactics: Apple Watch Platform Website will include personal profile and VIP access to
all things Apple Watch “Your Watch, Your Page” They will be able to tailor their preferences and pick and
choose what information they want to receive directly to their inbox in a form of a newsletter
They will have week-early access to all Apple Watch product launches and accessories
They will have month-early access to pre-order the Apple Watch 2.0
Tactics Instagram
is the perfect platform to showcase product
Simple and streamlined
Fits Apple’s aesthetic and a segment of target market
Conclusion Based on the sales and the promotions of the first Apple Watch,
we predict that Apple Watch 2.0 sales will increase drastically in the fourth quarter of 2016
Based on predictions of the smartwatch industry, many more individuals mindset about smartwatches would change and lead to an increase in sales globally
As smartphone sales are increasing exponentially, smartwatches will be the next must-have accessory
Apple 2.0 will compete against other brands who will also improve their smartwatch specifications and features but there are no definite winners in the smartwatch industry
Our strategies will be successful in penetrating our target market, influencing them to buy and continue being a part of the Apple brand
THANK YOU.