application notes for configuring avaya aura ... · the calls to cs1000e (see figure 1). when a sip...
TRANSCRIPT
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
1 of 74
BTGS_CS1K76_SM
Avaya Solution & Interoperability Test Lab
Application Notes for Configuring Avaya Aura ®
Communication Server 1000 R7.65, Avaya Aura ® Session
Manager 7.0 and Avaya Session Border Controller for
Enterprise R7.0 to support BT Global Services SIP Trunk
Platform (NOAS) - Issue 0.1
Abstract
These Application Notes describe the steps used to configure Session Initiation Protocol (SIP)
trunking between BT Global Services SIP Trunk and an Avaya SIP enabled Enterprise
Solution. The Avaya solution consists of Avaya Session Border Controller for Enterprise,
Avaya Aura® Session Manager and Avaya Communication Server 1000. BT is a member of
the DevConnect Service Provider program.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
2 of 74
BTGS_CS1K76_SM
1. Introduction These Application Notes describe the steps used to configure Session Initiation Protocol (SIP)
trunking between BT Global Services SIP Trunk and an Avaya SIP-enabled enterprise solution.
The Avaya solution consists of the following: Avaya Communication Server 1000 R7.65
(CS1000); Avaya Aura ® Session Manager R7.0 (Session Manager) and Avaya Session Border
Controller for Enterprise R7.0 (Avaya SBCE). Note that the shortened names shown in brackets
will be used throughout the remainder of the document. Customers using this Avaya SIP-enabled
enterprise solution with BT Global Services SIP Trunk are able to place and receive PSTN calls
via a dedicated Internet connection and the SIP protocol. This converged network solution is an
alternative to traditional PSTN trunks. This approach generally results in lower cost for the
enterprise customer.
2. General Test Approach and Test Results The general test approach was to configure a simulated enterprise site using an Avaya SIP
telephony solution consisting of Communication Server 10000, Session Manager and Avaya
SBCE. The enterprise site was configured to connect to the BT Global Services SIP Trunk
Platform.
DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. The
jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent
to the interoperability of the tested products and their functionalities. DevConnect Compliance
Testing is not intended to substitute full product performance or feature testing performed by
DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or
completeness of a DevConnect member’s solution.
2.1. Interoperability Compliance Testing
The interoperability test included the following:
Incoming calls to the enterprise site from the PSTN were routed to the DID numbers
assigned by BT. Incoming PSTN calls were terminated on Digital, Unistim, SIP and
Analog telephones at the enterprise side.
Outgoing calls from the enterprise site were completed via BT to PSTN telephones.
Outgoing calls from the enterprise to the PSTN were made from Digital, Unistim, SIP
and Analog telephones.
Calls using the G.711A and G.729A codecs.
Fax calls to/from a group 3 fax machine to a PSTN connected fax machine using T.38.
DTMF transmission using RFC 2833 with successful Voice Mail/Vector navigation for
inbound and outbound calls.
User features such as hold and resume, transfer, conference, call forwarding, etc.
Caller ID Presentation and Caller ID Restriction.
Call coverage and call forwarding for endpoints at the enterprise site.
Transmission and response of SIP OPTIONS messages sent by BT Global Services SIP
Trunk Platform requiring Avaya response and sent by Avaya requiring BT response.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
3 of 74
BTGS_CS1K76_SM
2.2. Test Results
Interoperability testing of the sample configuration was completed with successful results for BT
Global Services SIP Trunk with the following observations:
The CS1000 default configuration will not allow a blind transfer to be executed (incoming
SIP Service Provider trunk to outgoing SIP Service Provider trunk) if the SIP Service
Provider in question does not support the SIP UPDATE method. With the installation of
plugin 501 on the CS1000, the blind transfer will be allowed and the call will be completed.
The limitation of this plugin is that no ringback is provided to the originator of the call for the
duration that the destination set is ringing. In addition to plugin 501, it is required that VTRK
SU version “cs1000-vtrk-7.65.16.22.-4.i386.000.ntl” or higher be used on all SSG
signalling servers to ensure proper operation of the blind transfer feature. The use of plugin
501 does not restrict the use of the SIP UPDATE method of blind transfer to other parties
that do happen to support the UPDATE method, but rather extends support to those parties
that do not. Note that plugin 501 is independent of and does not require the Global Plugin
Package 409.
When testing failover to alternative network SBC, outgoing calls took approximately 32
seconds to set up. A subsequent call did not attempt to set up via the non-operational
SBC and was established within an acceptable time though there was no audio. An
attempt was made to reduce the initial setup time by reducing SIP timer T1 on the Avaya
SBCE but this did not function according to RFC 3261. Fault Report AURORA-7344
was raised to have this investigated by the Avaya SBCE support team.
The SIP Trunk between the Avaya Galway Lab and the BT Sandbox was unstable and
became non-operational several times during testing. This was deemed to be a network
issue and not related to the functionality of the BT Global Services SIP Trunk Platform.
The network responded to an outbound call to an invalid PSTN number with 404
“Service Unavailable-No ports available”. This behaviour did not create an issue and a
tone was heard on the calling phone. It is noted however, as the commonly used response
is 404 “Not Found”.
The BT Sandbox did not have a voicemail system in operation at the time of test. Instead
DTMF was successfully tested using IVR.
There are no mobile phones available on the BT sandbox so Mobile X feature was tested
with a fixed phone.
All unwanted MIME was stripped on outbound calls using the Adaptation Module in
Session Manager.
No inbound toll free numbers were tested as none were available from the Service
Provider.
No Emergency Services numbers tested as test calls to these numbers should be pre-
arranged with the Operator.
2.3. Support
For technical support on BT Global Services products please contact BT Global Services on
0800 028 5314 or visit their website at www.globalservices.bt.com
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
4 of 74
BTGS_CS1K76_SM
3. Reference Configuration Figure 1 illustrates the test configuration. The test configuration shows an Enterprise site
connected to BT’s SIP Trunk Service. Located at the Enterprise site is an Avaya SBCE, Session
Manager and CS1000. Endpoints are Avaya 1140 series IP telephones (with Unistim and SIP
firmware), Avaya 1200 series IP telephones (with Unistim and SIP firmware), Avaya IP 2050PC
Softphone, Avaya Digital telephone, Analog telephone and fax machine. For security purposes,
any public IP addresses or PSTN routable phone numbers used in the compliance test are not
shown in these Application Notes.
Figure 1: Test Setup BT SIP Trunk to Avaya Enterprise
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
5 of 74
BTGS_CS1K76_SM
4. Equipment and Software Validated The following equipment and software were used for the sample configuration provided:
Equipment/Software Release/Version
Avaya
Avaya Aura® Session Manager 7.0.0.0.700007
Avaya Aura® System Manager 7.0.0.0.16266
Avaya Aura® Communication Server 1000 Avaya Communication Server 1000E
R7.6
Version 7.65.P
Deplist: CPL_X21_07_65P
All CS1000E patches listed in Appendix
A
Avaya Communication Server 1000E Media
Gateway
CSP Version: MGCC DC01
MSP Version: MGCM AB02
APP Version: MGCA BA18
FPGA Version: MGCF AA22
BOOT Version: MGCB BA18
DSP1 Version: DSP2 AB07
Avaya Session Border Controller for
Enterprise
7.0.0-21-6602
Avaya 1140e and 1230 Unistim Telephones FW: 0625C8A
Avaya 1140e and 1230 SIP Telephones FW: 04.10.18.00.bin
Avaya 2050PC Release 4.3.0081
Avaya Analogue Telephone N/A
Avaya M3904 Digital Telephone N/A
BT Global Services
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
6 of 74
BTGS_CS1K76_SM
5. Configure Avaya Communication Server 1000 This section describes the steps required to configure CS1000 for SIP Trunking and also the
basic configuration for telephones (analog, SIP and IP phones). SIP trunks are established
between CS1000 and Session Manager. SIP trunks are also established between Session
Manager and the Avaya SBCE private interface. The Avaya SBCE public interface connects to
the BT Global Services SIP trunks. Incoming PSTN calls from the BT Global Services SIP
Trunk service traverse the Avaya SBCE and are directed to the Session Manager, which directs
the calls to CS1000E (see Figure 1).
When a SIP message arrives at CS1000, further incoming call treatment, such as incoming digit
translations and class of service restrictions may be performed. All outgoing calls to the PSTN
are processed within CS1000 and may be first subject to outbound features such as route
selection, digit manipulation and class of service restrictions. When CS1000 selects a SIP trunk
for outgoing PSTN calls, SIP signaling is directed to Session Manager. Session Manager directs
the outbound SIP messages to the Avaya SBCE private interface. The Avaya SBCE public
interface manages outgoing SIP sessions onwards to the BT Global Services SIP trunks.
Specific CS1000 configuration was performed using Element Manager and the system terminal
interface. The general installation of the CS1000, System Manager, Session Manager and Avaya
SBCE is presumed to have been previously completed and is not discussed here. Configuration
details will be provided as required to draw attention to changes in default system configurations.
5.1. Logging into the Avaya Communication Server 1000E
Configuration on the CS1000 will be performed by using both SSH Putty session and Avaya
Unified Communications Management GUI.
Log in using SSH to the ELAN IP address of the Call Server with a username containing the
correct privileges. Once logged in type csconsole, this will take the user into the vxworks shell of
the call server. Next type login; the user will then be asked to login with correct credentials.
Once logged-in the user can then progress to load any overlay.
Log in using the web based Avaya Unified Communications Management GUI. Avaya Unified
Communications Management GUI may be launched directly via http://<ipaddress> where the
relevant <ipaddress> is the TLAN IP address of the CS1000. Avaya Unified Communications
Management can also be implemented on System Manager.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
7 of 74
BTGS_CS1K76_SM
The following screen shows the login screen. Login with the appropriate credentials.
The Avaya Unified Communications Management Elements page will be used for configuration.
Click on the Element Name corresponding to CS1000E in the Element Type column. In the
abridged screen below, the user would click on the Element Name EM on cs1kvl9.
5.2. Confirm System Features
The keycode installed on the Call Server controls the maximum values for these attributes. If a
required feature is not enabled or there is insufficient capacity, contact an authorized Avaya sales
representative to add additional capacity. Use the CS1000 system terminal and manually load
overlay 22 to print the System Limits (the required command is slt ), and verify that the number
of SIP Access Ports reported by the system is sufficient for the combination of trunks to the BT
Global Services network, and any other SIP trunks needed. See the following screenshot for a
typical System Limits printout. The value of SIP ACCESS PORTS defines the maximum
number of SIP trunks for the CS1000.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
8 of 74
BTGS_CS1K76_SM
System type is - Communication Server 1000/CP PM
CP PM - Pentium M 1.4 GHz
IPMGs Registered: 4
IPMGs Unregistered: 0
IPMGs Configured/unregistered: 2
TRADITIONAL TELEPHONES 120 LEFT 110 USED 10
DECT USERS 16 LEFT 16 USED 0
IP USERS 10000 LEFT 9954 USED 46
BASIC IP USERS 16 LEFT 13 USED 3
TEMPORARY IP USERS 8 LEFT 8 USED 0
DECT VISITOR USER 16 LEFT 16 USED 0
ACD AGENTS 192 LEFT 185 USED 7
MOBILE EXTENSIONS 8 LEFT 7 USED 1
TELEPHONY SERVICES 16 LEFT 13 USED 3
CONVERGED MOBILE USERS 8 LEFT 8 USED 0
AVAYA SIP LINES 16 LEFT 12 USED 4
THIRD PARTY SIP LINES 16 LEFT 16 USED 0
PCA 20 LEFT 18 USED 2
ITG ISDN TRUNKS 0 LEFT 0 USED 0
H.323 ACCESS PORTS 524 LEFT 524 USED 0
AST 6652 LEFT 6640 USED 12
SIP CONVERGED DESKTOPS 16 LEFT 16 USED 0
SIP CTI TR87 16 LEFT 8 USED 8
SIP ACCESS PORTS 524 LEFT 518 USED 6
RAN CON 90 LEFT 90 USED 0
MUS CON 120 LEFT 120 USED 0
Load Overlay 21 and confirm the customer is setup to use ISDN trunks by typing the PRT and
NET_DATA commands as shown below.
REQ: prt
TYPE: net
TYPE NET_DATA
CUST 0
TYPE NET_DATA
CUST 00
OPT RTD
AC1 INTL NPA SPN NXX LOC
AC2
FNP YES
ISDN YES
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
9 of 74
BTGS_CS1K76_SM
5.3. Configure Codecs for Voice and FAX operation
BT Global Service’s SIP Trunk supports G.711A and G.729 voice codecs. Using the CS1000
Element Manager sidebar, select Nodes, Servers, Media Cards. Navigate to the IP Network
IP Telephony Nodes Node Details VGW and Codecs property page and configure the
CS1000 General codec settings as in the following screenshots. The values highlighted are
required for correct operation. The following screenshot shows the necessary General settings.
Move down to the Voice Codecs section and configure the G.711 codec settings. The following
screenshot shows the G.711 codec settings.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
10 of 74
BTGS_CS1K76_SM
Next, scroll down to the G.729 codec section and configure the settings.
Finally, configure the Fax settings as in the highlighted section of the next screenshot. Click on
the Save button when finished.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
11 of 74
BTGS_CS1K76_SM
5.4. Virtual Trunk Gateway Configuration
Use CS1000 Element Manager to configure the system node properties. Navigate to the System
IP Networks IP Telephony Nodes Node Details and verify the highlighted section is
completed with the correct IP addresses and subnet masks of the Node. The call server and
signaling server have previously been configured with IP addresses. The Node IPv4 address is
the IP address that the IP phones use to register. This is also where the SIP trunk connection is
made to Session Manager. When an entity link is added in Session Manager for the CS1000, it is
the Node IPv4 address that is used (see Section 6.5 – Define SIP Entities for more details).
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
12 of 74
BTGS_CS1K76_SM
The next two screenshots show the SIP Virtual Trunk Gateway configuration, navigate to
System IP Networks IP Telephony Nodes Node Details Gateway (SIPGW)
Virtual Trunk Configuration Details and fill in the highlighted areas with the relevant settings.
Vtrk gateway application: Provides option to select Gateway applications. The three
supported modes are SIP Gateway (SIPGw), H.323Gw, and SIPGw and H.323Gw
SIP domain name: The SIP domain name is the SIP Service Domain. The SIP domain
name configured in the Signaling Server properties must match the Service Domain name
configured in Session Manager; in this case avaya.com
Local SIP port: The Local SIP Port is the port to which the gateway listens. The default
value is 5060
Gateway endpoint name: This field cannot be left blank so a value is needed here. This
field is used when a Network Routing Server is used for registration of the endpoint. In
this network a Session Manager is used so any value can be put in here and will not be
used
Application node ID: This is a unique value that can be alphanumeric and is for the new
Node that is being created, in this case 200
Proxy or Redirect Server: Primary TLAN IP address is the Security Module IP address
of Session Manager. The Transport protocol used for SIP, in this case is TCP
SIP URI Map: Public E.164 - National and Private - Unknown are left blank. All
other fields in the SIP URI Map are left with default values
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
13 of 74
BTGS_CS1K76_SM
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
14 of 74
BTGS_CS1K76_SM
5.5. Configure Bandwidth Zones
Bandwidth Zones are used for alternate call routing between IP stations and for bandwidth
management. SIP trunks require a unique zone, not shared with other resources and best practice
dictates that IP telephones and Media Gateways are all placed in separate zones. In the sample
configuration SIP trunks use zone 01 and IP and SIP Telephones use zone 02; system defaults
were used for each zone other than the parameter configured for Zone Intent. For SIP Trunks
(zone 01), VTRK is configured for Zone Intent. For IP, SIP Telephones (zone 02), MO is
configured for Main Office.
Use Element Manager to define bandwidth zones as in the following highlighted example. Use
Element Manager and navigate to System IP Network Zones Bandwidth Zones and
add new zones as required.
5.6. Configure Incoming Digit Conversion Table
A limited number of Direct Dial Inwards (DDI) numbers were available. The Incoming Digit
Conversion (IDC) table was configured to translate incoming PSTN numbers to four digit local
telephone extension numbers. The digits of the actual PSTN DDI number are obscured for
security reasons. The following screenshot shows the incoming PSTN numbers converted to
local extension numbers. These were altered during testing to map to various SIP, Analog,
Digital or UNIStim telephones depending on the particular test case being executed.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
15 of 74
BTGS_CS1K76_SM
5.7. Configure SIP Trunks
CS1000 virtual trunks will be used for all inbound and outbound PSTN calls to the BT Global
Services SIP Trunk service. Six separate steps are required to configure CS1000 virtual trunks:
Configure a D-Channel Handler (DCH); configure using the CS1000 system terminal
and overlay 17
Configure a SIP trunk Route Data Block (RDB); configure using the CS1000 system
terminal and overlay 16
Configure SIP trunk members; configure using the CS1000 system terminal and overlay
14
Configure a Digit Manipulation Data Block (DGT), configure using the CS1000 system
terminal and overlay 86
Configure a Route List Block (RLB); configure using the CS1000 system terminal and
overlay 86
Configure Co-ordinated Dialling Plan(s) (CDP); configure using the CS1000 system
terminal and overlay 87
The following is an example DCH configuration for SIP trunks. Load Overlay 17 at the CS1000
system terminal and enter the following values. The highlighted entries are required for correct
SIP trunk operation. Exit overlay 17 when completed.
Overlay 17 ADAN DCH 1 CTYP DCIP DES VIR_TRK
USR ISLD
ISLM 4000
SSRC 3700
OTBF 32
NASA YES
IFC SL1 CNEG 1
RLS ID 4
RCAP ND2
MBGA NO
H323
OVLR NO
OVLS NO
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
16 of 74
BTGS_CS1K76_SM
Next, configure the SIP trunk Route Data Block (RDB) using the CS1000 system terminal and
overlay 16. Load Overlay 16, enter RDB at the prompt, press return and commence
configuration. The value for DCH is the same as previously entered in overlay 17. The value for
NODE should match the node value in Section 5.4. The value for ZONE should match that used
in Section 5.5 for VTRK. The remaining highlighted values are important for correct SIP trunk
operation.
Overlay 16 TYPE: RDB
CUST 00
ROUT 1
TYPE RDB
CUST 00
ROUT 1 DES VIR_TRK
TKTP TIE NPID_TBL_NUM 0
ESN NO
RPA NO
CNVT NO
SAT NO
RCLS EXT
VTRK YES ZONE 00001 PCID SIP CRID NO
NODE 200 DTRK NO
ISDN YES MODE ISLD DCH 1 IFC SL1 PNI 00000
NCNA YES
NCRD YES
TRO NO
FALT NO
CTYP UKWN
INAC NO
ISAR NO
DAPC NO
MBXR NO
MBXOT NPA
MBXT 0
PTYP ATT
CNDP UKWN
AUTO NO
DNIS NO
DCDR NO
ICOG IAO SRCH LIN
TRMB YES
STEP
ACOD 1111 TCPP NO
PII NO
AUXP NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC YES DCNO 0
NDNO 0 *
DEXT NO
DNAM NO
SIGO STD
STYP SDAT
MFC NO
ICIS YES
OGIS YES
TIMR ICF 1920
OGF 1920
EOD 13952
LCT 256
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GTO 896
GTI 896
SFB 3
PRPS 800
NBS 2048
NBL 4096
IENB 5
TFD 0
VSS 0
VGD 6
EESD 1024
SST 5 0
DTD NO
SCDT NO
2 DT NO
NEDC ORG
FEDC ORG
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR NO
NATL YES
SSL
CFWR NO
IDOP NO
VRAT NO
MUS YES
MRT 21
PANS YES
RACD NO
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
OPR NO
ALRM NO
ART 0
PECL NO
DCTI 0
TIDY 1600 100
ATRR NO
TRRL NO
SGRP 0
ARDN NO
CTBL 0
AACR NO
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
17 of 74
BTGS_CS1K76_SM
Next, configure virtual trunk members using the CS1000 system terminal and Overlay 14.
Configure sufficient trunk members to carry both incoming and outgoing PSTN calls. The
following example shows a single SIP trunk member configuration. Load Overlay 14 at the
system terminal and type new X, where X is the required number of trunks. Continue entering
data until the overlay exits. The RTMB value is a combination of the ROUT value entered in the
previous step and the first trunk member (usually 1). The remaining highlighted values are
important for correct SIP trunk operation.
Overlay 14 TN 100 0 0 0
DATE
PAGE
DES VIR_TRK
TN 100 0 00 00 VIRTUAL
TYPE IPTI CDEN 8D
CUST 0
XTRK VTRK ZONE 00001 TIMP 600
BIMP 600
AUTO_BIMP NO
NMUS NO
TRK ANLG
NCOS 0
RTMB 1 1 CHID 1
TGAR 1
STRI/STRO IMM IMM SUPN YES
AST NO
IAPG 0
CLS UNR DIP CND ECD WTA LPR APN THFD XREP SPCD MSBT
P10 NTC
TKID
AACR NO
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
18 of 74
BTGS_CS1K76_SM
Next, configure a Digit Manipulation data block (DGT) in overlay 86. Load Overlay 86 at the
system terminal and type new. The following example shows the values used. Note: ISPN is set
to 0 as BT Global Services required a prefix of 0 to be inserted before the dialed number for
outbound calls. The value for Digit Manipulation Index (DMI) is the same as when inputting the
DMI value during configuration of the Route List Block.
Overlay 86 CUST 0
FEAT dgt
DMI 10 DEL 0
ISPN 0
CTYP NPA
Configure a Route List Block (RLB) in overlay 86. Load Overlay 86 at the system terminal and
type new. The following example shows the values used. The value for ROUT is the same as
previously entered in overlay 16. The RLI value is unique to each RLB.
Overlay 86 CUST 0
FEAT rlb
RLI 10 ELC NO
ENTR 0
LTER NO
ROUT 1 TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
SCNV NO
CNV NO
EXP NO
FRL 0
DMI 10
CTBL 0
ISDM 0
FCI 0
FSNI 0
BNE NO
DORG NO
SBOC NRR
PROU 1
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO
ISET 0
NALT 5
MFRL 0
OVLL 0
Next, configure Co-ordinated Dialling Plan(s) (CDP) which users will dial to reach PSTN
numbers. Use the CS1000 system terminal and Overlay 87. The following are some example
CDP entries used. The highlighted RLI value previously configured in overlay 86 is used as the
Route List Index (RLI), this is the default PSTN route to the SIP Trunk service.
TSC 00353
FLEN 0
RRPA NO
RLI 10 CCBA NO
TSC 18
FLEN 0
RRPA NO
RLI 10 CCBA NO
TSC 800
FLEN 0
RRPA NO
RLI 10 CCBA NO
TSC 08
FLEN 0
RRPA NO
RLI 10 CCBA NO
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
19 of 74
BTGS_CS1K76_SM
5.8. Calling Line Identification
This section documents basic configuration relevant to the BT Global Services configuration.
Load Overlay 15 at system terminal and enter the required values in bold. As shown below,
CLID is set to YES and ENTRY is set to 0. HNTN and HLCL match the required digits
assigned by BT Global Services and DIDN is set to NO.
Load Overlay 15
TYPE NET_DATA
CUST 0
OPT
AC2
FNP
CLID YES
SIZE
INTL
ENTRY 0
HNTN 07689
ESA_HLCL
ESA_INHN NO
ESA_APDN NO
HLCL 11010
DIDN NO
DIDN_LEN 0
HLOC
LSC
CLASS_FMT DN
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
20 of 74
BTGS_CS1K76_SM
5.9. Configure Analog, Digital and IP Telephones
A variety of telephone types were used during the testing, the following is the configuration for
the Avaya 1140e UNIStim IP telephone. Load Overlay 20 at the system terminal and enter the
following values. A unique four digit number is entered for the KEY 00. The value for
CFG_ZONE is the value used in Section 5.5 for IP and SIP Telephones.
Load Overlay 20 IP Telephone configuration DES 1140
TN 100 0 03 0 VIRTUAL
TYPE 1140
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 00002 CUR_ZONE 00002
ERL 0
ECL 0
FDN 0
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 1
SCI 0
SSU
LNRS 16
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS UNR FBA WTA LPR PUA MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTR
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTA AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD VOLA VOUD CDMR PRED RECA MCDD T87D SBMD KEM3 MSNV FRA PKCH MUTA MWTD
---continued on next page----
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
21 of 74
BTGS_CS1K76_SM
---continued from previous page----
DVLD CROD CROD
CPND_LANG ENG
RCO 0
HUNT 0
LHK 0
PLEV 02
PUID
DANI NO
AST 00
IAPG 1
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 MCR 6000 0 MARP CPND
CPND_LANG ROMAN
NAME IP1140
XPLN 10
DISPLAY_FMT FIRST,LAST
01 MCR 6000 0 CPND
CPND_LANG ROMAN
NAME IP1140
XPLN 10
DISPLAY_FMT FIRST,LAST
02
03 BSY
04 DSP
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
22 of 74
BTGS_CS1K76_SM
Digital telephones are configured using the overlay 20; the following is a sample 3904 digital set
configuration. Again, a unique number is entered for the KEY 00 and KEY 01 value.
Overlay 20 – Digital Set configuration
TYPE: 3904
DES 3904
TN 000 0 09 08 VIRTUAL
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 0
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 1
SCI 0
SSU
LNRS 16
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS UNR FBD WTA LPR PUA MTD FND HTD TDD HFA GRLD CRPA STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMA LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDA CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHA IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD CDMR PRED RECA MCDD T87D SBMD PKCH CROD CROD
CPND_LANG ENG
RCO 0
HUNT
PLEV 02
PUID
DANI NO
SPID NONE
AST
IAPG 1
AACS
ACQ
ASID
SFNB
SFRB
USFB
CALB
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
---continued on next page----
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
23 of 74
BTGS_CS1K76_SM
---continued from previous page----
MLNG ENG
DNDR 0
KEY 00 MCR 6066 0 MARP CPND
CPND_LANG ROMAN
NAME Digital Set
XPLN 10
DISPLAY_FMT FIRST,LAST
01 MCR 6066 0 CPND
CPND_LANG ROMAN
NAME Digital Set
XPLN 10
DISPLAY_FMT FIRST,LAST
02 DSP
03 MSB
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
24 of 74
BTGS_CS1K76_SM
Analog telephones are also configured using overlay 20; the following example shows an analog
port configured for Plain Ordinary Telephone Service (POTS) and also configured to allow fax
transmission. A unique value is entered for DN, this is the extension number. DTN is required if
the telephone uses DTMF dialing. Values FAXA and MPTD configure the port for T.38 Fax
transmissions.
Overlay 20 – Analog Telephone Configuration
DES 500
TN 100 0 00 03
TYPE 500
CDEN 4D
CUST 0
MRT
ERL 00000
WRLS NO
DN 6004
AST NO
IAPG 0
HUNT
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 0
XLST
SCI 0
SCPW
SFLT NO
CAC_MFC 0
CLS UNR DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD SDND
MBXD CPFA CPTA UDI RCC HBTD IRGD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD
EXR0 SHL SMSD ABDD CFHD DNDY DNO3
CWND USMD USRD CCBD BNRD OCBD RTDD RBDD RBHD FAXA CNUD CNAD PGND FTTC
FDSD NOVD CDMR PRED MCDD T87D SBMD PKCH MPTD
PLEV 02
PUID
AACS NO
MLWU_LANG 0
FTR DCFW 4
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
25 of 74
BTGS_CS1K76_SM
5.10. Configure the SIP Line Gateway Service
SIP terminal operation requires the CS1000 node to be configured as a SIP Line Gateway (SLG)
before SIP telephones can be configured. Prior to configuring the SIP Line node properties, the
SIP Line service must be enabled in the customer data block. Use the CS1000 system terminal
and overlay 15 to activate SIP Line services (SLS_DATA), as in the following example where
SIPL_ON is set to YES.
SLS_DATA
SIPL_ON YES UAPR 11 NMME NO
If a numerical value is entered against the UAPR setting, this number will be pre appended to all
SIP Line configurations, and is used internally in the SIP Line server to track SIP terminals. Use
Element Manager and navigate to the IP Network IP Telephony Nodes Node Details
SIP Line Gateway Configuration page. See the following screenshot for highlighted critical
parameters.
SIP Line Gateway Application: Enable the SIP line service on the node, check the box
to enable
SIP Domain Name: The value must match that configured in Section 6.2
SLG endpoint name: The endpoint name is the same endpoint name as the SIP Line
Gateway and will be used for SIP gateway registration
SLG Local Sip port: Default value is 5070
SLG Local TLS port: Default value is 5071
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
26 of 74
BTGS_CS1K76_SM
5.1. Configure SIP Line Telephones
When SIP Line service configuration is completed, use the CS1000 system terminal and Overlay
20 to add a Universal Extension (UEXT). See the following example of a SIP Line extension.
The value for UXTY must be SIPL. This example is for an Avaya SIP telephone, so the value
for SIPN is 1. The SIPU value is the username, SCPW is the logon password and these values
are required to register the SIP telephone to the SLG. The value for CFG_ZONE is the value
used in Section 5.5 for IP and SIP Telephones. A unique telephone number is entered for value
KEY 00. The value for KEY 01 is comprised of the UAPR (set in Section 5.8) value and the
telephone number used in KEY 00.
Load Overlay 20 – SIP Telephone Configuration DES SIPD
TN 100 0 03 3 VIRTUAL
TYPE UEXT
CDEN 8D
CTYP XDLC
CUST 0
UXTY SIPL MCCL YES
SIPN 1 SIP3 0
FMCL 0
TLSV 0
SIPU 6002 NDID 200
SUPR NO
SUBR DFLT MWI RGA CWI MSB
UXID
NUID
NHTN
CFG_ZONE 00002 CUR_ZONE 00002
ERL 0
ECL 0
VSIT NO
FDN
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW 1234 SFLT NO
CAC_MFC 0
CLS UNR FBD WTA LPR MTD FNA HTA TDD HFD CRPD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD SLKD CCSD SWD LND CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
---continued on next page---
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
27 of 74
BTGS_CS1K76_SM
---continued from previous page---
UDI RCC HBTD AHA IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD VOLA VOUD CDMR PRED RECD MCDD T87D SBMD ELMD MSNV FRA PKCH MWTD DVLD
CROD CROD
CPND_LANG ENG
RCO 0
HUNT
LHK 0
PLEV 02
PUID
DANI NO
AST
IAPG 0 *
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 MCR 6002 0 MARP CPND
CPND_LANG ROMAN
NAME Sigma 1140
XPLN 11
DISPLAY_FMT FIRST,LAST*
01 HOT U 116002 MARP 0 02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23 *
24 PRS
25 CHG
26 CPN
27
28
29
30
31
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
28 of 74
BTGS_CS1K76_SM
5.2. Save Configuration
Expand Tools Backup and Restore on the left navigation panel and select Call Server.
Select Backup (not shown) and click Submit to save configuration changes as shown below.
The backup process will take several minutes to complete. Scroll to the bottom of the page to
verify the backup process completed successfully as shown below.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
29 of 74
BTGS_CS1K76_SM
6. Configuring Avaya Aura® Session Manager This section provides the procedures for configuring Session Manager. Session Manager is
configured via System Manager. The procedures include the following areas:
Log in to Avaya Aura® System Manager.
Administer SIP Domain.
Administer SIP Location.
Administer Adaptations.
Administer SIP Entities.
Administer Entity Links.
Administer Routing Policies.
Administer Dial Patterns.
It may not be necessary to create all the items above when creating a connection to the service
provider since some of these items would have already been defined as part of the initial Session
Manager installation. This includes items such as certain SIP domains, locations, SIP entities,
and Session Manager itself. However, each item should be reviewed to verify the configuration.
6.1. Log in to Avaya Aura® System Manager
Access the System Manager using a Web Browser by entering http://<FQDN >/SMGR, where
<FQDN> is the fully qualified domain name of System Manager. Log in using appropriate
credentials (not shown) and the Home tab will be presented with menu options shown below.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
30 of 74
BTGS_CS1K76_SM
Most of the configuration items are performed in the Routing Element. Click on Routing in the
Elements column shown above to bring up the Introduction to Network Routing Policy screen.
6.2. Administer SIP Domain
Create a SIP domain for each domain for which Session Manager will need to be aware in order
to route calls. Expand Elements Routing and select Domains from the left navigation menu,
click New (not shown). Enter the following values and use default values for remaining fields.
Name Enter a Domain Name. In the sample configuration, avaya.com was used.
Type Verify SIP is selected.
Notes Add a brief description [Optional].
Click Commit to save. The screen below shows the SIP Domain defined for the sample
configuration.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
31 of 74
BTGS_CS1K76_SM
6.3. Administer Locations
Locations can be used to identify logical and/or physical locations where SIP Entities reside for
purposes of bandwidth management and call admission control. To add a location, navigate to
Routing Locations in the left-hand navigation pane and click the New button in the right pane
(not shown). In the General section, enter the following values. Use default values for all
remaining fields:
Name: Enter a descriptive name for the location.
Notes: Add a brief description (optional).
The Location Pattern is used to identify call routing based on IP address. Session Manager
matches the IP address against the patterns defined in this section. If a call is from a SIP Entity
that does not match the IP address pattern then Session Manager uses the location administered
for the SIP Entity.
In the Location Pattern section, click Add and enter the following values.
IP Address Pattern Enter the logical pattern used to identify the location.
Notes Add a brief description [Optional].
Click Commit to save. The screenshot below shows the Location SM_7 defined for the
compliance testing.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
32 of 74
BTGS_CS1K76_SM
6.4. Administer Adaptations
Adaptations can be used to modify the called and calling party numbers to meet the requirements
of the service. The called party number present in the SIP INVITE Request URI is modified by
the Digit Conversion in the Adaptation. The example below was applied to the Avaya SBCE
SIP Entity and was used in test to convert numbers being passed between the Avaya SBCE and
Session Manager.
To add an adaptation, under the Routing tab select Adaptations on the left hand menu and then
click on the New button (not shown). Under Adaptation Details General:
In the Adaptation Name field enter an informative name.
In the Module Name field click on the down arrow and then select the <click to add
module> entry from the drop down list and type DigitConversionAdapter in the
resulting New Module Name field.
Module parameter MIME =no Strips MIME message bodies on egress from
Session Manager
fromto=true Modifies from and to headers of a message
Scroll down the page and under Digit Conversion for Incoming Calls to SM, click the Add
button and specify the digit manipulation to be performed as follows:
Enter the leading digits that will be matched in the Matching Pattern field.
In the Min and Max fields set the minimum and maximum digits allowed in the digit
string to be matched.
In the Delete Digits field enter the number of leading digits to be removed.
In the Insert Digits field specify the digits to be prefixed to the digit string.
In the Address to modify field specify the digits to manipulate by the adaptation. In this
configuration the dialed number is the target so both have been selected.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
33 of 74
BTGS_CS1K76_SM
This will ensure any incoming numbers matching +44 will have the + digit removed before being
presented to the Communication Server 1000.
In the Digit Conversion for Outgoing Calls to SM section, click Add and enter the following
values.
Enter the leading digits that will be matched in the Matching Pattern field.
In the Min and Max fields set the minimum and maximum digits allowed in the digit
string to be matched.
In the Delete Digits field enter the number of leading digits to be removed.
In the Insert Digits field specify the digits to be prefixed to the digit string.
In the Address to modify field specify the digits to manipulate by the adaptation. In this
configuration the dialed number is the target so both have been selected.
This will ensure any destination numbers beginning with 6 with have a specified CLID presented
on outbound calls.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
34 of 74
BTGS_CS1K76_SM
6.5. Administer SIP Entities
A SIP Entity must be added for each SIP-based telephony system supported by a SIP connection
to Session Manager. To add a SIP Entity, select SIP Entities on the left panel menu and then
click on the New button (not shown). The following will need to be entered for each SIP Entity.
Under General:
In the Name field enter an informative name
In the FQDN or IP Address field enter the IP address of Session Manager or the
signalling interface on the connecting system
In the Type field use Session Manager for a Session Manager SIP Entity, Other for a
Communication Server 1000 SIP Entity and SIP Trunk for the Avaya SBCE SIP Entity
In the Location field select the appropriate location from the drop down menu
In the Time Zone field enter the time zone for the SIP Entity
In this configuration there are three SIP Entities.
Session Manager SIP Entity
Communication Server 1000 SIP Entity
Avaya SBCE SIP Entity
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
35 of 74
BTGS_CS1K76_SM
6.5.1. Avaya Aura® Session Manager SIP Entity
The following screens show the SIP entity for Session Manager. The FQDN or IP Address field
is set to the IP address of the Session Manager SIP signalling interface and Type is Session
Manager. Set the Location to that defined in Section 6.3 and the Time Zone to the appropriate
time.
Session Manager must be configured with the port numbers on the protocols that will be used by
the other SIP entities. To configure these scroll to the bottom of the page and under Port, click
Add, then edit the fields in the resulting new row.
In the Port field enter the port number on which the system listens for SIP requests.
In the Protocol field enter the transport protocol to be used for SIP requests.
In the Default Domain field, from the drop down menu select the domain added in
Section 6.2 as the default domain.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
36 of 74
BTGS_CS1K76_SM
6.5.1.1 Avaya Aura® Communication Server 1000 SIP Entity
The following screen shows the SIP entity for CS1000. The FQDN or IP Address field is set to
the IP address of the interface on CS1000 that will be providing SIP signalling and Type is
Other. Set the Location to that defined in Section 6.3 and the Time Zone to the appropriate
time.
Other parameters can be set for the SIP Entity as shown in the following screenshot, but for test,
these were left at default values.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
37 of 74
BTGS_CS1K76_SM
6.5.2. Avaya Session Border Controller for Enterprise SIP Entity
The following screen shows the SIP entity for the Avaya SBCE used for routing calls. The
FQDN or IP Address field is set to the IP address of the private interfaces administered in
Section 7 of this document. Set the location to that defined in Section 6.3, set Adaptation to one
created in Section 6.4 and the Time Zone to the appropriate time zone.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
38 of 74
BTGS_CS1K76_SM
6.6. Administer Entity Links
A SIP trunk between a Session Manager and another system is described by an Entity Link. To
add an Entity Link, select Entity Links on the left panel menu and click on the New button (not
shown). Fill in the following fields in the new row that is displayed.
In the Name field enter an informative name.
In the SIP Entity 1 field select Session Manager.
In the Protocol field enter the transport protocol to be used to send SIP requests.
In the Port field enter the port number to which the other system sends its SIP requests.
In the SIP Entity 2 field enter the other SIP Entity for this link, created in Section 6.4.
In the Port field enter the port number to which the other system expects to receive SIP
requests.
Select Trusted from the drop-down menu to make the other system trusted.
Click Commit to save changes. The following screenshot shows the Entity Links used in this
configuration.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
39 of 74
BTGS_CS1K76_SM
6.7. Administer Routing Policies
Routing policies must be created to direct how calls will be routed to a system. To add a routing
policy, select Routing Policies on the left panel menu and then click on the New button (not
shown).
Under General:
Enter an informative name in the Name field
Under SIP Entity as Destination, click Select, and then select the appropriate SIP entity
to which this routing policy applies
Under Time of Day, click Add, and then select the time range
The following screen shows the routing policy for CS1000.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
40 of 74
BTGS_CS1K76_SM
The following screen shows the Routing Policy for the Avaya SBCE.
6.8. Administer Dial Patterns
A dial pattern must be defined to direct calls to the appropriate telephony system. To configure a
dial pattern select Dial Patterns on the left panel menu and then click on the New button (not
shown).
Under General:
In the Pattern field enter a dialled number or prefix to be matched.
In the Min field enter the minimum length of the dialled number.
In the Max field enter the maximum length of the dialled number.
In the SIP Domain field select ALL or alternatively one of those configured in Section
6.2.
Under Originating Locations and Routing Policies:
Click Add, in the resulting screen (not shown).
Under Originating Location, select the location defined in Section 6.3 or ALL.
Under Routing Policies select one of the routing policies defined in Section 6.6.
Click Select button to save.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
41 of 74
BTGS_CS1K76_SM
The following screen shows an example dial pattern configured for the Avaya SBCE.
The following screen shows the test dial pattern configured for CS1000.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
42 of 74
BTGS_CS1K76_SM
7. Configure Avaya Session Border Controller for Enterprise This section describes the configuration of the Avaya Session Border Controller for Enterprise
(Avaya SBCE). The Avaya SBCE provides security and manipulation of signalling to provide an
interface to the Service Provider’s SIP Trunk that is standard where possible and adapted to the
Service Provider’s SIP implementation where necessary.
7.1. Access Avaya Session Border Controller for Enterprise
Access the Session Border Controller using a web browser by entering the URL https://<ip-
address>, where <ip-address> is the private IP address configured at installation. A log in
screen is presented.
Once logged in, a dashboard is presented with a menu on the left-hand side. The menu is used as
a starting point for all configuration of the Avaya SBCE.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
43 of 74
BTGS_CS1K76_SM
7.2. Define Network Management
Network information is required on the Avaya SBCE to allocate IP addresses and masks to the
interfaces. Note that only the A1 and B1 interfaces are used, typically the A1 interface is used for
the internal side and B1 is used for external. Each side of the Avaya SBCE can have only one
interface assigned.
To define the network information, navigate to Device Specific Settings Network
Management in the main menu on the left hand side and click on Add.
Enter details for the external interface in the dialogue box:
Enter a descriptive name in the Name field.
Enter the default gateway IP address for the external interface in the Default Gateway
field.
Enter the subnet mask in the Subnet Mask field.
Select the external interface to be used from the Interface drop down menu. In the test
environment, this was B1.
Click on Add and an additional row will appear allowing an IP address to be entered.
Enter the external IP address in the IP Address field and leave the Public IP and Gateway
Override fields blank.
Click on Finish to complete the interface definition.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
44 of 74
BTGS_CS1K76_SM
Click on Add to define the internal interface. Enter details in the dialogue box (not shown):
Enter a descriptive name in the Name field.
Enter the default gateway IP address for the internal interface in the Default Gateway
field.
Enter the subnet mask in the Subnet Mask field.
Select the internal interface to be used from the Interface drop down menu. In the test
environment, this was A1.
Click on Add and an additional row will appear allowing an IP address to be entered.
Enter the internal IP address in the IP Address field and leave the Public IP and Gateway
Override fields blank.
Click on Finish to complete the interface definition.
The following screenshot shows the completed Network Management configuration:
Select the Interface Configuration tab and click on Toggle State to enable the interfaces.
Note: to ensure that the Avaya SBCE uses the interfaces defined, the Application must be
restarted.
Click on System Management in the main menu (not shown).
Select Restart Application indicated by an icon in the status bar (not shown).
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
45 of 74
BTGS_CS1K76_SM
7.3. Define Interfaces
When the IP addresses and masks are assigned to the interfaces, these are then configured as
signalling and media interfaces. Testing was carried out with TCP used for transport of
signalling between the Session Manager and the Avaya SBCE, and UDP for transport of
signalling between the Avaya SBCE and the BT Global Services SIP Trunk. This document
shows the configuration for TCP and UDP, if additional security is required, it’s recommended
to use TLS and port 5061.
7.3.1. Signalling Interfaces
To define the signalling interfaces on the Avaya SBCE, navigate to Device Specific Settings
Signaling Interface (not shown) in the main menu on the left hand side. Details of transport
protocol and ports for the external and internal SIP signalling are entered here.
Select Add and enter details of the external signalling interface in the pop-up menu.
In the Name field enter a descriptive name for the external signalling interface.
In the IP Address drop down menus, select the external network interface and IP
address. Note that when the external network interface is selected, the bottom drop down
menu is populated with the available IP addresses as defined in Section 7.2. In the test
environment, this was a single IP address 192.168.122.57.
Enter the UDP port number in the UDP Port field, 5060 is used for the BT Global
Services SIP Trunk.
The internal signalling interface is defined in the same way; the dialogue box is not shown:
Select Add and enter details of the internal signalling interface in the pop-up menu.
In the Name field enter a descriptive name for the internal signalling interface.
In the IP Address drop down menus, select the internal network interface and IP address.
Select TCP port number, 5060 is used for the Session Manager.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
46 of 74
BTGS_CS1K76_SM
The following screenshot shows details of the signalling interfaces:
Note. In the test environment, the internal IP address was 10.10.9.71.
7.3.2. Media Interfaces
To define the media interfaces on the Avaya SBCE, navigate to Device Specific Settings
Media Interface in the main menu on the left hand side. Details of the RTP and SRTP port
ranges for the internal and external media streams are entered here. The IP addresses for media
can be the same as those used for signalling.
Select Add and enter details of the external media interface in the pop-up menu.
In the Name field enter a descriptive name for the external media interface.
In the IP Address drop down menus, select the external network interface and IP
address. Note that when the external network interface is selected, the bottom drop down
menu is populated with the available IP addresses as defined in Section 7.2. In the test
environment, this was a single IP address 192.168.122.57.
Define the RTP Port Range for the media path with BT Global Services SIP Trunk,
during testing this was left at the default values.
The internal media interface is defined in the same way; the dialogue box is not shown:
Select Add and enter details of the internal media interface in the pop-up menu.
In the Name field enter a descriptive name for the internal media interface.
In the IP Address drop down menus, select the internal network interface and IP address.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
47 of 74
BTGS_CS1K76_SM
The following screenshot shows details of the media interfaces:
7.4. Define Server Interworking
Server interworking is defined for each server connected to the Avaya SBCE. In this case, BT
Global Services SIP Trunk is connected as the Trunk Server and the Session Manager is
connected as the Call Server.
To define server interworking on the Avaya SBCE, navigate to Global Profiles Server
Interworking in the main menu on the left hand side. To define Server Interworking for the
Session Manager, click on Add (not shown). A pop-up menu (not shown) is generated. In the
Name field enter a descriptive name for the Session Manager and click Next.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
48 of 74
BTGS_CS1K76_SM
Configuration of interworking includes Hold support, T.38 fax support and SIP extensions.
In the General dialogue box shown in the previous screenshot, check the T.38 Support
box. During testing, the rest of the parameters were left at default values.
Click on Next and Next again to go through the next two dialogue boxes. During testing,
these were left at default values.
In the final dialogue box, select None from the Extensions box. And click on Finish
To define Server Interworking for BT Global Services SIP Trunk, click on Add (not shown). A
pop-up menu (not shown) is generated. In the Name field enter a descriptive name for the BT
Global Services SIP Trunk and click Next.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
49 of 74
BTGS_CS1K76_SM
In the dialogue bow that appears, settings are as follows:
Check the Delayed SDP Handling box. This inserts an SDP into the empty INVITE sent
by the CS1000 when shuffling.
Check the T.38 box
Click on Next and Next again to go through the next two dialogue boxes. During testing,
these were left at default values.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
50 of 74
BTGS_CS1K76_SM
In the final dialogue box, select None from the Extensions box and click on Finish.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
51 of 74
BTGS_CS1K76_SM
7.5. Define Servers
A server definition is required for each server connected to the Avaya SBCE. In this case, BT
Global Services SIP Trunk is connected as the Trunk Server and the Session Manager is
connected as the Call Server. To define the BT Global Services SIP Trunk Server, navigate to
Global Profiles Server Configuration in the main menu on the left hand side. Click on Add
and enter an appropriate name in the pop-up menu (not shown). Click on Next and enter details
in the dialogue box.
In the Server Type drop down menu, select Trunk Server.
Click on Add to enter an IP address
In the IP Addresses / FQDN box, type the first BT Global Services network SBC
interface address.
In the Port box, enter the port to be used for the SIP Trunk. This was left blank during
testing which defaults to 5060 when UDP is used for transport.
In the Transport drop down menu, select UDP.
Click on Add and repeat the above for the alternative network SBC. Click on Next.
Click on Next and Next again to go through the next two dialogue boxes. During testing,
these were left at default values.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
52 of 74
BTGS_CS1K76_SM
Note: Although the Heartbeat configuration was left at default values for most of the testing, the
screenshot shows values used when verifying the SIP Trunk. For details, refer to Section 9.
The final dialogue box is the Advanced settings:
In the Interworking Profile drop down menu, select the Interworking Profile for the
BT Global Services SIP Trunk defined in Section 7.4.
Click Finish.
BT Global Services use two network SBCs for resilience. A separate Trunk Server configuration
is required for the alternative SBCs. Repeat the above process using the IP address of the
alternative SBC, in the test environment this was 192.168.221.23.
Use the process above to define the Call Server configuration for the Session Manager if not
already defined.
Ensure that Call Server is selected in the Server Type drop down menu in the General
dialogue box (not shown).
Ensure that the Interworking Profile defined for the Session Manager in Section 7.4 is
selected in the Interworking Profile drop down menu in the Advanced dialogue box (not
shown).
The following screenshot shows the completed entry for the Session Manager:
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
53 of 74
BTGS_CS1K76_SM
7.6. Define Routing
Routing information is required for routing to BT Global SIP Trunk on the external side and the
Session Manager on the internal side. The IP addresses and ports defined here will be used as the
destination addresses for signalling.
To define routing to BT Global Service SIP Trunk, navigate to Global Profiles Routing in
the main menu on the left hand side. Click on Add and enter an appropriate name in the dialogue
box (not shown), click on Next and enter details for the Routing Profile:
In the Load Balancing drop down menu, select the method of load balancing required.
During testing this was set to Priority. If an even distribution across the network SBCs is
required, Round Robin could be used.
Click on Add to specify an IP address for the first network SBC.
Assign a priority in the Priority / Weight field
Select the Server Configuration defined in Section 7.5 in the Server Configuration drop
down menu. This automatically populates the Next Hop Address field
Repeat for the alternative network SBC. Click Finish.
Repeat the above process for the Routing Profile for the Session Manager:
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
54 of 74
BTGS_CS1K76_SM
7.7. Topology Hiding
Topology hiding is used to hide local information such as private IP addresses and local domain
names. The local information can be overwritten with a domain name or IP addresses. The
default Replace Action is Auto, this replaces local information with IP addresses, generally the
next hop or external interfaces. Topology hiding has the advantage of presenting single Via and
Record-Route headers externally where multiple headers may be received from the enterprise,
particularly from the Session Manager. In some cases where Topology Hiding can’t be applied,
in particular the Contact header, IP addresses are translated to the Avaya SBCE external
addresses using NAT.
To define Topology Hiding for BT Global Service SIP Trunk, navigate to Global Profiles
Topology Hiding in the main menu on the left hand side. Click on Add and enter details in the
Topology Hiding Profile pop-up menu (not shown).
In the Profile Name field enter a descriptive name for BT Global Service SIP Trunk and
click Next.
Click on Add Header and select from the Header drop down menu.
Select IP or IP/Domain from the Criteria drop down menu depending on requirements.
Leave the Replace Action at the default value of Auto unless a specific domain name is
required. In this case, select Overwrite and define a domain name in the Overwrite
Value field.
Topology hiding was defined for all headers where the function is available.
To define Topology hiding for the Session Manager, follow the same process. This can be
simplified by cloning the profile defined for BT Global Service SIP Trunk. Do this by
highlighting the profile defined for the Session Manager and clicking on Clone.
Enter an appropriate name for the Session Manager and click on Next. Make any changes where
required, in the test environment the settings were left at the same values.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
55 of 74
BTGS_CS1K76_SM
7.8. Server Flows
Server Flows combine the previously defined profiles into two End Point Server Flows, one for
BT Global Services SIP Trunk and another for the Session Manager. This configuration ties all
the previously entered information together so that calls can be routed from the Session Manager
to BT Global Services SIP Trunk and vice versa.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
56 of 74
BTGS_CS1K76_SM
To define a Server Flow for the BT Global Services SIP Trunk, navigate to Device Specific
Settings End Point Flows.
Click on the Server Flows tab.
Select Add Flow and enter details in the pop-up menu.
In the Name field enter a descriptive name for the server flow for BT Global Services
SIP Trunk, in the test environment BT_Trunk was used.
In the Received Interface drop-down menu, select the internal SIP signalling interface
defined in Section 7.3. This is the interface that signalling bound for the BT SIP Trunk is
received on.
In the Signaling Interface drop-down menu, select the external SIP signalling interface
defined in Section 7.3. This is the interface that signalling bound for BT SIP Trunk is
sent on.
In the Media Interface drop-down menu, select the external media interface defined in
Section 7.3. This is the interface that media bound for BT SIP Trunk is sent on.
In the Routing Profile drop-down menu, select the routing profile of the Session
Manager defined in Section 7.6.
In the Topology Hiding Profile drop-down menu, select the topology hiding profile of
the BT SIP Trunk defined in Section 7.7 and click Finish.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
57 of 74
BTGS_CS1K76_SM
To define a Server Flow for the Session Manager, navigate to Device Specific Settings End
Point Flows.
Click on the Server Flows tab.
Select Add Flow and enter details in the pop-up menu.
In the Name field enter a descriptive name for the server flow for the Session Manager,
in the test environment CPE was used.
In the Received Interface drop-down menu, select the external SIP signalling interface
defined in Section 7.3. This is the interface that signalling bound for the Session Manager
is received on.
In the Signaling Interface drop-down menu, select the internal SIP signalling interface
defined in Section 7.3. This is the interface that signalling bound for the Session Manager
is sent on.
In the Media Interface drop-down menu, select the internal media interface defined in
Section 7.3. This is the interface that media bound for the Session Manager is sent on.
In the Routing Profile drop-down menu, select the routing profile of BT SIP Trunk
defined in Section 7.6.
In the Topology Hiding Profile drop-down menu, select the topology hiding profile of
the Session Manager defined in Section 7.7 and click Finish.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
58 of 74
BTGS_CS1K76_SM
The information for all Server Flows is shown on a single screen on the Avaya SBCE.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
59 of 74
BTGS_CS1K76_SM
8. Configure BT SIP Trunk Equipment The configuration of the BT Global Services equipment used to support the SIP Trunk is outside
the scope of these Application Notes and will not be covered. To obtain further information on
BT Global Services equipment and system configuration please contact an authorised BT
representative.
9. Verification Steps This section provides verification steps that may be performed in the field to verify that the
solution is configured properly.
9.1. Avaya Communication Server 1000 Verification
This section illustrates sample verifications that may be performed using the Avaya CS1000
Element Manager GUI.
9.1.1. IP Network Maintenance and Reports Commands
From Element Manager, navigate to System IP Network Maintenance and Reports as
shown below. In the resultant screen on the right, click the Gen CMD button.
The General Commands page is displayed. A variety of commands are available by selecting
an appropriate Group and Command from the drop-down menus, and selecting Run.
To check the status of the SIP Gateway to Session Manager in the sample configuration, select
Sip from the Group menu and SIPGwShow from the Command menu. Click Run. The example
output below shows that Session Manager has SIPNPM Status “Active”.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
60 of 74
BTGS_CS1K76_SM
The following screen shows a means to view registered SIP telephones. The screen shows the
output of the Command sigSetShowAll in Group SipLine.
The following screen shows a means to view IP UNIStim telephones. The screen shows the
output of the Command isetShow in Group Iset.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
61 of 74
BTGS_CS1K76_SM
9.2. Verify Avaya Communication Server 1000 Operational Status
Expand System on the left navigation panel and select Maintenance. Select LD 96 - D-Channel
from the Select by Overlay table and the D-Channel Diagnostics function from the Select by
Functionality table as shown below.
Select Status for D-Channel (STAT DCH) command and click Submit to verify status of
virtual D-Channel as shown below. Verify the status of the following fields.
APPL_STATUS Verify status is OPER
LINK_STATUS Verify status is EST ACTV
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
62 of 74
BTGS_CS1K76_SM
9.3. Verify Avaya Aura® Session Manager Operational Status
9.3.1. Verify Avaya Aura® Session Manager is Operational
Navigate to Elements Session Manager Dashboard (not shown) to verify the overall
system status for Session Manager. Specifically, verify the status of the following fields as
shown below.
Navigate to Elements Session Manager System Status Security Module Status (not
shown) to view more detailed status information on the status of Security Module for the specific
Session Manager. Verify the Status column displays Up as shown below.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
63 of 74
BTGS_CS1K76_SM
9.3.2. Verify SIP Entity Link Status
Navigate to Elements Session Manager System Status SIP Entity Monitoring (not
shown) to view more detailed status information for one of the SIP Entity Links. Select the SIP
Entity for CS1000 from the All Monitored SIP Entities table (not shown) to open the SIP
Entity, Entity Link Connection Status page.
Verify the status of the SIP link is up between Session Manager and CS1000 by going through
the same process as outlined above but selecting the SIP Entity for the Avaya SBCE in the All
Monitored SIP Entities: table.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
64 of 74
BTGS_CS1K76_SM
9.3.3. Verify Avaya Aura® Session Manager Instance
The creation of a Session Manager Instance provides the linkage between System Manager and
Session Manager. This was most likely done as part of the initial Session Manager installation.
To add a Session Manager, navigate to Elements Session Manager Session Manager
Administration in the left-hand navigation pane and click on the New button in the right pane
(not shown). If Session Manager instance already exists, click View (not shown) to view the
configuration. Enter/verify the data as described below and shown in the following screen:
In the General section, enter the following values:
SIP Entity Name: Select the SIP Entity created for Session
Manager
Description: Add a brief description (optional)
Management Access Point Host Name/IP: Enter the IP address of Session Manager
management interface
The following screen shows Session Manager values used for the compliance test.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
65 of 74
BTGS_CS1K76_SM
In the Security Module section, enter the following values:
SIP Entity IP Address: Should be filled in automatically based on the SIP Entity
Name. Otherwise, enter IP address of Session Manager
signaling interface
Network Mask: Enter the network mask corresponding to the IP address of
Session Manager
Default Gateway: Enter the IP address of the default gateway for Session
Manager
Use default values for the remaining fields. Click Save (not shown). The following screen shows
the remaining Session Manager values used for the compliance test.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
66 of 74
BTGS_CS1K76_SM
9.4. Avaya Session Boarder Controller for Enterprise Verification
This section contains verification steps that may be performed using the Avaya Session Border
Controller for Enterprise.
9.4.1. Incidents
The Incidents Log Viewer display alerts captured by the Avaya SBCE. Select the Incidents link
along the top of the screen.
The following screen shows example SIP messages that do not match a Server Flow for an
incoming message.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
67 of 74
BTGS_CS1K76_SM
9.4.2. Trace Settings
The Trace Settings tool is for configuring and displaying call traces and packet captures for the
Avaya SBCE.
To define the trace, navigate to Device Specific Settings Advanced Options
Troubleshooting Trace in the main menu on the left hand side and select the Packet
Capture tab.
Select the SIP Trunk interface from the Interface drop down menu
Select the signalling interface IP address from the Local Address drop down menu
Enter the IP address of the network SBC in the Remote Address field or enter a * to
capture all traffic
Specify the Maximum Number of Packets to Capture, 10000 is shown as an example
Specify the filename of the resultant pcap file in the Capture Filename field
To view the trace, select the Captures tab and click on the relevant filename in the list of traces.
The trace is viewed as a standard pcap file in Wireshark. If the SIP trunk is working correctly, a
SIP response in the form of a 200 OK will be seen from the BT Global Services network.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
68 of 74
BTGS_CS1K76_SM
10. Conclusion These Application Notes describe the configuration necessary to connect Avaya Aura®
Communication Server R7.65, Avaya Aura® Session Manager R7.0 and Avaya Session Border
Controller for Enterprise R7.0 to BT Global Services SIP Trunk. BT Global Services SIP Trunk
is a SIP-based Voice over IP solution providing businesses a flexible, cost-saving alternative to
traditional hardwired telephony trunks. The service was successfully tested with a number of
observations listed in Section 2.2. At the time of writing, an ongoing issue remains with loss of
media after 30 minutes on long duration calls. This is under investigation.
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
69 of 74
BTGS_CS1K76_SM
11. Additional References This section references the documentation relevant to these Application Notes. Additional Avaya
product documentation is available at http://support.avaya.com.
[1] Migrating and Installing Avaya Appliance Virtualization Platform, Release 7.0, Nov
2015.
[2] Upgrading and Migrating Avaya Aura® applications to 7.0, Release 7.0, Nov 2015.
[3] Deploying Avaya Aura® applications, Release 7.0, Oct 2015
[4] Deploying Avaya Aura® System Manager Release 7.0 Nov 2015
[5] Upgrading Avaya Aura® System Manager to Release 7.0, Nov 2015.
[6] Administering Avaya Aura® System Manager for Release 7.0 Release 7.0, Nov 2015
[7] Deploying Avaya Aura® Session Manager on VMware , Release 7.0 August 2015
[8] Upgrading Avaya Aura® Session Manager Release 7.0, August 2015
[9] Administering Avaya Aura® Session Manager Release 7.0, August 2015
[10] Avaya Communication Server 1000 Installation and Commissioning, Document
Number NN43041-310
[11] Linux Platform Base and Applications Installation and Commissioning Avaya
Communication Server 1000, Document Number NN43001-315
[12] Software Input Output Reference – Maintenance Avaya Communication Server 1000,
Document Number NN43001-711
[13] Deploying Avaya Session Border Controller for Enterprise, Release 7.0, August 2015
[14] Upgrading Avaya Session Border Controller for Enterprise, Release 7.0, August 2015
[15] Administering Avaya Session Border Controller for Enterprise, Release 7.0, Nov 2015
[16] RFC 3261 SIP: Session Initiation Protocol, http://www.ietf.org/
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
70 of 74
BTGS_CS1K76_SM
Appendix A – Communication Server 1000 Software
Communication Server 1000 call server patches and plug ins TID: 46379
VERSION 4121
System type is - Communication Server 1000/CPPM Linux
CPPM - Pentium M 1.4 GHz
IPMGs Registered: 1
IPMGs Unregistered: 0
IPMGs Configured/unregistered: 0
RELEASE 7
ISSUE 65 P +
IDLE_SET_DISPLAY NORTEL
DepList 1: core Issue: 01(created: 2015-09-28 04:19:50 (est))
MDP>LAST SUCCESSFUL MDP REFRESH :2015-11-12 14:50:17(Local Time)
MDP>USING DEPLIST ZIP FILE DOWNLOADED :2013-09-28 04:30:29(est)
SYSTEM HAS NO USER SELECTED PEPS IN-SERVICE
LOADWARE VERSION: PSWV 100+
INSTALLED LOADWARE PEPS : 1
PAT# CR # PATCH REF # NAME DATE FILENAME
00 wi01057886 ISS1:1OF1 DSP2AB07 13/09/2013 DSP2AB07.LW
ENABLED PLUGINS : 2
PLUGIN STATUS PRS/CR_NUM MPLR_NUM DESCRIPTION
-------------------------------------------------------------
201 ENABLED Q00424053 MPLR08139 PI:Cant XFER OUTG TRK TO OUTG TRK
501 ENABLED Q02138637 MPLR30070 Enables blind transfer to a SIP endpoint even
if SIP UPDATE is not supported by the far en
Communication Server 1000 call server deplists
VERSION 4121
RELEASE 7
ISSUE 65 P +
DepList 1: core Issue: 01 (created: 2013-05-28 04:19:50 (est))
IN-SERVICE PEPS
PAT# CR # PATCH REF # NAME DATE FILENAME SPECINS
000 wi01058359 ISS1:1OF1 p32331_1 16/11/2015 p32331_1.cpl NO
001 wi01064599 iss1:1of1 p32580_1 16/11/2015 p32580_1.cpl NO
002 wi01056067 ISS1:1OF1 p32457_1 16/11/2015 p32457_1.cpl NO
003 wi01063263 ISS1:1OF1 p32573_1 16/11/2015 p32573_1.cpl NO
004 wi01065842 ISS1:1OF1 p32478_1 16/11/2015 p32478_1.cpl NO
005 wi01062607 ISS1:1OF1 p32503_1 16/11/2015 p32503_1.cpl NO
006 wi01070756 ISS1:1OF1 p32444_1 16/11/2015 p32444_1.cpl NO
007 wi01039280 ISS1:1OF1 p32423_1 16/11/2015 p32423_1.cpl NO
008 wi01087543 ISS1:1OF1 p32662_1 16/11/2015 p32662_1.cpl NO
009 wi00933195 ISS1:1OF1 p32491_1 16/11/2015 p32491_1.cpl NO
010 wi01071379 ISS1:1OF1 p32522_1 16/11/2015 p32522_1.cpl NO
011 wi01068669 ISS1:1OF1 p32333_1 16/11/2015 p32333_1.cpl NO
012 wi01066991 ISS1:1OF1 p32449_1 16/11/2015 p32449_1.cpl NO
013 wi01070474 iss1:1of1 p32407_1 16/11/2015 p32407_1.cpl NO
014 WI0110261 ISS1:1OF1 p32758_1 16/11/2015 p32758_1.cpl NO
015 wi01094305 ISS1:1OF1 p32640_1 16/11/2015 p32640_1.cpl NO
016 wi01047890 ISS1:1OF1 p32697_1 16/11/2015 p32697_1.cpl NO
017 wi01055300 ISS1:1OF1 p32543_1 16/11/2015 p32543_1.cpl NO
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
71 of 74
BTGS_CS1K76_SM
018 wi01082456 ISS1:1OF1 p32596_1 16/11/2015 p32596_1.cpl NO
019 wi01058621 ISS1:1OF1 p32339_1 16/11/2015 p32339_1.cpl NO
020 wi01061484 ISS1:1OF1 p32576_1 16/11/2015 p32576_1.cpl NO
021 wi01078723 ISS1:1OF1 p32532_1 16/11/2015 p32532_1.cpl NO
022 wi01048457 ISS1:1OF1 p32581_1 16/11/2015 p32581_1.cpl NO
023 wi01075355 ISS1:1OF1 p32594_1 16/11/2015 p32594_1.cpl NO
024 wi01053597 ISS1:1OF1 p32304_1 16/11/2015 p32304_1.cpl NO
025 wi01045058 ISS1:1OF1 p32214_1 16/11/2015 p32214_1.cpl NO
026 wi01075359 ISS1:1OF1 p32671_1 16/11/2015 p32671_1.cpl NO
027 wi01025156 ISS1:1OF1 p32136_1 16/11/2015 p32136_1.cpl NO
028 wi01061481 ISS1:1OF1 p32382_1 16/11/2015 p32382_1.cpl NO
029 wi01035976 ISS1:1OF1 p32173_1 16/11/2015 p32173_1.cpl NO
030 wi01088775 ISS1:1OF1 p32659_1 16/11/2015 p32659_1.cpl NO
031 wi01070465 iss1:1of1 p32562_1 16/11/2015 p32562_1.cpl NO
032 wi01088585 ISS1:1OF1 p32656_1 16/11/2015 p32656_1.cpl NO
033 wi01063864 ISS1:1OF1 p32410_1 16/11/2015 p32410_1.cpl YES
034 wi01034961 ISS1:1OF1 p32144_1 16/11/2015 p32144_1.cpl NO
035 wi01055480 ISS1:1OF1 p32712_1 16/11/2015 p32712_1.cpl NO
036 wi01034307 ISS1:1OF1 p32615_1 16/11/2015 p32615_1.cpl NO
037 wi01065118 ISS1:1OF1 p32397_1 16/11/2015 p32397_1.cpl NO
038 wi01075360 iss1:1of1 p32602_1 16/11/2015 p32602_1.cpl NO
039 wi00884716 ISS1:1OF1 p32517_1 16/11/2015 p32517_1.cpl NO
040 wi01068851 ISS1:1OF1 p32439_1 16/11/2015 p32439_1.cpl NO
041 wi01053314 ISS1:1OF1 p32555_1 16/11/2015 p32555_1.cpl NO
042 wi01059388 iss1:1of1 p32628_1 16/11/2015 p32628_1.cpl NO
043 wi01087528 ISS1:1OF1 p32700_1 16/11/2015 p32700_1.cpl NO
044 wi01072027 ISS1:1OF1 p32689_1 16/11/2015 p32689_1.cpl NO
045 wi01052428 ISS1:1OF1 p32606_1 16/11/2015 p32606_1.cpl NO
046 wi01053920 ISS1:1OF1 p32303_1 16/11/2015 p32303_1.cpl NO
047 wi01070468 iss1:1of1 p32418_1 16/11/2015 p32418_1.cpl NO
048 wi01067822 ISS1:1OF1 p32466_1 16/11/2015 p32466_1.cpl YES
049 wi01060826 ISS1:1OF1 p32379_1 16/11/2015 p32379_1.cpl NO
050 wi01075352 ISS1:1OF1 p32603_1 16/11/2015 p32603_1.cpl NO
051 wi01043367 ISS1:1OF1 p32232_1 16/11/2015 p32232_1.cpl NO
052 wi01083584 ISS1:1OF1 p32619_1 16/11/2015 p32619_1.cpl NO
053 wi01060241 ISS1:1OF1 p32381_1 16/11/2015 p32381_1.cpl NO
054 wi01053195 ISS1:1OF1 p32297_1 16/11/2015 p32297_1.cpl NO
055 wi00897254 ISS1:1OF1 p31127_1 16/11/2015 p31127_1.cpl NO
056 wi01061483 ISS1:1OF1 p32359_1 16/11/2015 p32359_1.cpl NO
057 wi01085855 ISS1:1OF1 p32658_1 16/11/2015 p32658_1.cpl NO
058 wi01075353 ISS1:1OF1 p32613_1 16/11/2015 p32613_1.cpl NO
059 wi01070471 ISS1:1OF1 p32415_1 16/11/2015 p32415_1.cpl NO
060 wi01074003 ISS1:1OF1 p32421_1 16/11/2015 p32421_1.cpl NO
061 wi01060382 iss1:1of1 p32623_1 16/11/2015 p32623_1.cpl YES
062 wi01068042 ISS1:1OF1 p32669_1 16/11/2015 p32669_1.cpl NO
063 wi01072023 ISS1:1OF1 p32130_1 16/11/2015 p32130_1.cpl YES
064 wi01065922 ISS1:1OF1 p32516_1 16/11/2015 p32516_1.cpl NO
065 wi01057403 ISS1:1OF1 p32591_1 16/11/2015 p32591_1.cpl NO
066 wi01069441 ISS1:1OF1 p32097_1 16/11/2015 p32097_1.cpl NO
067 wi01070473 ISS1:1OF1 p32413_1 16/11/2015 p32413_1.cpl NO
068 wi01056633 ISS1:1OF1 p32322_1 16/11/2015 p32322_1.cpl NO
069 wi01052968 ISS1:1OF1 p32540_1 16/11/2015 p32540_1.cpl NO
070 wi01072032 ISS1:1OF1 p32448_1 16/11/2015 p32448_1.cpl NO
071 wi01073100 ISS1:1OF1 p32599_1 16/11/2015 p32599_1.cpl NO
072 wi01035980 ISS1:1OF1 p32558_1 16/11/2015 p32558_1.cpl NO
073 wi01041453 ISS1:1OF1 p32587_1 16/11/2015 p32587_1.cpl NO
074 wi01032756 ISS1:1OF1 p32673_1 16/11/2015 p32673_1.cpl NO
075 wi01092300 ISS1:1OF1 p32692_1 16/11/2015 p32692_1.cpl NO
076 wi00996734 ISS1:1OF1 p32550_1 16/11/2015 p32550_1.cpl NO
077 wi01022599 ISS1:1OF1 p32080_1 16/11/2015 p32080_1.cpl NO
078 wi01060341 ISS1:1OF1 p32578_1 16/11/2015 p32578_1.cpl NO
079 wi01091447 ISS1:1OF1 p32675_1 16/11/2015 p32675_1.cpl NO
080 wi01070580 ISS1:1OF1 p32380_1 16/11/2015 p32380_1.cpl NO
081 wi01089519 ISS1:1OF1 p32665_1 16/11/2015 p32665_1.cpl NO
082 WI01077073 ISS1:1OF1 p32534_1 16/11/2015 p32534_1.cpl NO
083 wi01080753 ISS1:1OF1 p32518_1 16/11/2015 p32518_1.cpl NO
084 wi01065125 ISS1:1OF1 p32416_1 16/11/2015 p32416_1.cpl NO
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
72 of 74
BTGS_CS1K76_SM
Communication Server 1000 signaling server service updates
In System service updates: 41
PATCH# IN_SERVICE DATE SPECINS REMOVABLE NAME
0 Yes 14/07/14 YES YES cs1000-csmWeb-7.65.16.22-2.i386.000
1 Yes 14/10/15 YES YES cs1000-dmWeb-7.65.16.23-4.i386.000
3 Yes 15/10/15 NO YES cs1000-sps-7.65.16.23-1.i386.000
4 Yes 14/07/14 YES YES cs1000-patchWeb-7.65.16.22-4.i386.000
5 Yes 14/10/15 YES YES cs1000-linuxbase-7.65.16.23-19.i386.000
7 Yes 14/07/14 YES YES cs1000-csoneksvrmgr-7.65.16.22-5.i386.000
8 Yes 27/09/13 NO YES cs1000-pd-7.65.16.21-00.i386.000
9 Yes 27/09/13 NO YES cs1000-shared-carrdtct-7.65.16.21-
01.i386.000
10 Yes 27/09/13 NO YES cs1000-shared-tpselect-7.65.16.21-
01.i386.000
11 Yes 14/07/14 YES YES cs1000-baseWeb-7.65.16.22-4.i386.000
12 Yes 27/09/13 NO yes cs1000-dbcom-7.65.16.21-00.i386.000
16 Yes 14/10/15 NO YES cs1000-Jboss-Quantum-7.65.16.23-5.i386.000
17 Yes 15/10/15 YES YES cs1000-cs-7.65.P.100-03.i386.000
18 Yes 15/10/15 NO YES bash-3.2-33.el5_11.4.i386.000
19 Yes 15/10/15 YES YES cs1000-shared-pbx-7.65.16.23-1.i386.000
20 Yes 15/10/15 YES YES cs1000-emWeb_6-0-7.65.16.23-3.i386.000
21 Yes 15/10/15 NO YES libxml2-2.6.26-2.1.25.el5_11.i386.000
22 Yes 15/10/15 NO YES libxml2-python-2.6.26-
2.1.25.el5_11.i386.000
23 Yes 02/04/14 NO YES cs1000-shared-omm-7.65.16.21-2.i386.000
24 Yes 15/10/15 NO YES freetype-2.2.1-32.el5_9.1.i386.000
26 Yes 15/10/15 NO YES cs1000-cs1000WebService_6-0-7.65.16.23-
1.i386.000
27 Yes 14/07/14 YES YES cs1000-oam-logging-7.65.16.22-4.i386.000
28 Yes 15/10/15 YES YES cs1000-ftrpkg-7.65.16.23-1.i386.000
29 Yes 15/10/15 NO YES cs1000-cppmUtil-7.65.16.23-4.i686.000
30 Yes 02/10/13 NO YES cs1000-snmp-7.65.16.21-00.i686.000
31 Yes 14/07/14 YES YES cs1000-csv-7.65.16.22-2.i386.000
33 Yes 14/07/14 YES YES cs1000-nrsm-7.65.16.22-3.i386.000
34 Yes 14/07/14 YES YES cs1000-mscTone-7.65.16.22-2.i386.000
35 Yes 14/07/14 YES YES cs1000-mscMusc-7.65.16.22-4.i386.000
36 Yes 14/07/14 YES YES cs1000-mscConf-7.65.16.22-2.i386.000
38 Yes 02/04/14 YES YES cs1000-emWebLocal_6-0-7.65.16.22-1.i386.000
39 Yes 15/10/15 NO YES tzdata-2015a-1.el5.i386.000
40 Yes 02/04/14 YES YES cs1000-ipsec-7.65.16.22-1.i386.000
41 Yes 15/10/15 YES YES cs1000-tps-7.65.16.23-15.i386.000
43 Yes 15/10/15 YES YES kernel-2.6.18-406.el5.i686.000
44 Yes 15/10/15 YES YES cs1000-vtrk-7.65.16.23-76.i386.000
45 Yes 15/10/15 YES YES cs1000-bcc-7.65.16.23-10.i386.000
47 Yes 14/07/14 YES YES cs1000-mscAnnc-7.65.16.22-2.i386.000
48 Yes 14/07/14 YES YES cs1000-mscAttn-7.65.16.22-2.i386.000
49 Yes 14/07/14 NO YES cs1000-gk-7.65.16.22-1.i386.000
53 Yes 14/07/14 YES YES cs1000-shared-xmsg-7.65.16.22-1.i386.000
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
73 of 74
BTGS_CS1K76_SM
Communication Server 1000 system software
Product Release: 7.65.16.00
Base Applications
base 7.65.16 [patched]
NTAFS 7.65.16
sm 7.65.16
cs1000-Auth 7.65.16
Jboss-Quantum n/a [patched]
cnd 7.65.16
lhmonitor 7.65.16
baseAppUtils 7.65.16
dfoTools 7.65.16
cppmUtil n/a [patched]
oam-logging n/a [patched]
dmWeb n/a [patched]
baseWeb n/a [patched]
ipsec n/a [patched]
Snmp-Daemon-TrapLib n/a [patched]
ISECSH 7.65.16
patchWeb n/a [patched]
EmCentralLogic 7.65.16
Application configuration: CS+SS+NRS+EM
Packages:
CS+SS+NRS+EM
Configuration version: 7.65.16-00
cs 7.65.16 [patched]
dbcom 7.65.16.21 [patched]
cslogin 7.65.16
sigServerShare 7.65.16 [patched]
csv 7.65.16 [patched]
tps 7.65.16 [patched]
vtrk 7.65.16 [patched]
pd 7.65.16.21 [patched]
sps 7.65.16 [patched]
ncs 7.65.16
gk 7.65.16 [patched]
nrsm 7.65.16 [patched]
nrsmWebService 7.65.16
managedElementWebService 7.65.16
EmConfig 7.65.16
emWeb_6-0 7.65.16 [patched]
emWebLocal_6-0 7.65.16 [patched]
csmWeb 7.65.16 [patched]
bcc 7.65.16 [patched]
ftrpkg 7.65.16 [patched]
cs1000WebService_6-0 7.65.16 [patched]
mscAnnc 7.65.16 [patched]
mscAttn 7.65.16 [patched]
mscConf 7.65.16 [patched]
mscMusc 7.65.16 [patched]
mscTone 7.65.16 [patched]
CMN; Reviewed:
RRR m/d/y
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
74 of 74
BTGS_CS1K76_SM
©2015 Avaya Inc. All Rights Reserved.
Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and
™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks
are the property of their respective owners. The information provided in these Application
Notes is subject to change without notice. The configurations, technical data, and
recommendations provided in these Application Notes are believed to be accurate and
dependable, but are presented without express or implied warranty. Users are responsible for
their application of any products specified in these Application Notes.
Please e-mail any questions or comments pertaining to these Application Notes along with the
full title name and filename, located in the lower right corner, directly to the Avaya
DevConnect Program at [email protected].