apprenticeship

Apprenticeships

Sammy Shummo

Business Development Advisor

AGENDA

• Tower Hamlets College mission statement and values

• About Tower Hamlets College

• Apprenticeships

• What can Tower Hamlets College do for you?

• Apprenticeship training cost

• Recruitment made easy, recruitment process

• Employer testimonials

• Types of suitable apprenticeships at Tower Hamlets College

• Accounting

• Business and Administration

• Customer Service

• IT Applications Specialists

• Team Leader & Management

02/04/2012 2

Apprenticeships deliver for

businesses and help them grow by:

• Reducing training and recruitment

costs

• Increasing productivity and your

bottom line

• Developing a skilled, motivated

and qualified workforce

• Improving customer service

results

• Providing financial return on

investment.

MISSION STATEMENT

"REMOVING BARRIERS. RAISING ACHIEVEMENT. FOR

EVERYONE."

Values

• Excellence

• Student centred

• Innovation and creativity

• Respect

• Inclusiveness

• Influence

ABOUT TOWER HAMLETS COLLEGE

4

• 5000 students of which 2000 at 6th form college

• Over 300 different courses

• Students are: “hard working and well behaved” Ofsted 2009

• Students “feel safe and well supported” Ofsted 2009

• Over the last year THC delivered over 500 people into the

work place

• Over the last year, THC has delivered 1475 sector specific

qualifications to employees across London

• In the last year, THC has enabled 295 low skilled workers

achieve a skills for life qualification

• In the last year THC has helped 172 employees advance their

career as a direct result of staff training

• THC runs a successful Access to Apprenticeship programme

• TowerSkills is the employer led directorate at the College

APPRENTICESHIPS

• They are work-based training programmes designed around the needs of employers, which lead to national recognised qualifications.

• Apprenticeships are designed by the Sector Skills Councils, while the National Apprenticeship Service helps to fund the training.

• There are three levels of Apprenticeship available:

1. Intermediate 2. Advanced 3. Higher

• Over 100,000 employers in over 160,000 workplaces offer frameworks across a wide range of industry sectors.

• Over 80% of those employers who employ apprentices agree they make their workplace more productive.

02/04/2012 5

WHAT CAN TOWER HAMLETS COLLEGE DO FOR

YOU?

• Help you decide which Apprenticeship is right for you;

• Explain the way that Apprenticeships might work for you;

• Offer a complete free recruitment service which will help you recruit an

apprentice;

• Agree a training plan with your apprentice and offer continuous support to both

apprentice and employer;

• Manage the training and evaluation;

• Ensure that national quality standards are met and deliver an integrated and

coherent training package.

02/04/2012 6

APPRENTICESHIP TRAINING COST

• If the apprentice is 16-18 years old then the Government will fund

100% of the training cost

• If the apprentice is 19+ the Government will fund 50% of the

training cost

• 19+ Employer Contribution can be reviewed by the College based

on the number of apprentices and the employer

• Employer Incentive for 16-24 apprentices • 77% of employers believe

Apprenticeships make them more

competitive;

• 76% say that Apprenticeships

provide higher overall productivity;

• 80% feel that Apprenticeships

reduce staff turnover;

What employers say?

RECRUITMENT MADE EASY

RECRUITMENT PROCESS

Apprenticeship Role

Identified

Role Checked

Against Framework

Role Advertised

on NAS & to

Access to

Apprenticeship

learners

Applications

Received by the

College

The College

Interview &

Shortlist Against

Criteria

Shortlisted

Applicants to GMC

GMC to Interview

and Select

Apprentice to Start

Job and Training

EMPLOYER TESTIMONIALS

BBC Royal Correspondent Nicholas Witchell commends TowerSkills

Mr Witchell said: “It is clear that TowerSkills is all it claims to be. This evening I have

heard from clients that have proved TowerSkills is a service that listens to an

employer‟s needs and provides a service in-tune with what they want. The service is

tailor-made, flexible and professional.”

Melanie Taylor, NVQ Manager at Guy‟s and St Thomas‟ NHS Trust said: “Our

employees weren‟t able to attend regular training sessions between a normal 9 – 5

day, so TowerSkills fitted the entire programme around our needs. Having been so

impressed with the service, we decided to employ TowerSkills apprentices too, and

develop our workforce even further.”

Types of suitable Apprenticeships on offer at

Tower Hamlets College

ACCOUNTING

This Apprenticeship involves apprentices working in an accounts or finance department, helping a business manage their money properly. Running a business involves a lot of financial activities, from expenses and bills to taxes and payroll. Accountants keep track of all these things and more to make sure that businesses, both large and small, manage their money properly.

Job Roles:

Intermediate Level Apprenticeship:

• Accounts Assistant

• Credit Control Clerk

• Finance Assistant

• Purchase Ledger Clerk

Advanced Level Apprenticeship:

• Trainee Accounting Technician

• Assistant Accountant

BUSINESS AND ADMINISTRATION

This Apprenticeship is about playing an important support role within a business.

Administrators handle the day-to-day tasks in an office and make sure things run smoothly.

97% of employers say that effective administration is essential to their business, so they do

a crucial job.

Job Roles:


• Administrator / Business Support Officer

• Office Junior

• Receptionist


• Administration Officer / Executive

• Administration Team Leader / Office Supervisor

• Personal Assistant

• Secretary

CUSTOMER SERVICE

This Apprenticeship teaches apprentices the skills to provide excellent customer service, and can be applied to hundreds of job roles across many different sectors, from government to telecommunications. Good customer service is key to the success of any business.

Job Roles:


• Customer Service Trainee

• Assistant

• Representative

• Agent


• Customer Relationship Manager

• Team Leader

DESIGN SUPPORT

The Design Industry employs around 200,000 people in three main areas - product and

industrial design, stage and set design and in communications. The aim of this framework

is to attract new people into the Design Industry from a wide range of backgrounds with the

skills employers need to replace those who leave or retire and to provide a career pathway

within the Industry and career mobility across the creative and cultural sector.

Job Roles:


• Design Assistant/Trainee

• Trainee Technical Illustrator

• Trainee Technical Graphic Design Assistant

• Junior Artworker

IT APPLICATION SPECIALISTS

This Apprenticeship covers a wide range of general computing and IT skills that can be applied in many job roles and industries. This Apprenticeship will help apprentices develop the skills they need for their job, whether for teaching someone in finance to process account details more efficiently; helping stock controllers keep track of merchandise; or helping a Secretary set up an online company diary. As apprentices they will learn how to operate computers and databases, as well as how to use and maintain IT systems and networks.

Job Roles:


• Office Support or Administrator

• Personal Assistant

• Website Technician or Designer

• Sales and Marketing Executive

• Accounts Assistant

• Wages Clerk

IT, SOFTWARE, WEB & TELECOMS

PROFESSIONALS

This Apprenticeship programme is designed for new entrants to a role in the IT & Telecoms

sector, and to provide progression and re-skilling routes for existing IT Professionals.

The framework includes a balance of content in technical, business and interpersonal

areas, designed to ensure apprentices have an appropriate set of skills to operate in

today‟s IT & Telecoms job roles.

The technical content includes units for Software Development, Web Development,

Technical Support, Telecommunications and Databases. In addition to generic units, the

apprenticeship contains „vendor‟ and industry recognised content from Microsoft, Cisco,

Oracle, VM Ware and CompTIA.

Job Roles:


• Support Technician

• Website Administrator

• Helpdesk Professional

• Field Operations (Line installer & repairer)

HOSPITALITY AND CATERING

This Apprenticeship covers a range of occupations within hospitality and catering, one of

the largest industries in the country. Hospitality and Catering covers work in restaurants,

hotels and holiday accommodation, cafés, pubs, and contract caterers . Schools, colleges,

hospitals and large businesses nearly always have canteens and catering staff. To reflect

the many career options on offer, this Apprenticeship has several pathways.

Job Roles:


• School Cook

• Kitchen Assistant

• Commis Chef

• Receptionist

TEAM LEADING & MANAGEMENT

This Apprenticeship is designed to meet the skills needs of employers of all sizes across

the public, private and not-for profit sectors. It will attract new talent into management and

will help to up skill the workforce to replace those who leave or retire. Across the UK there

are approximately 4.5 million managers and senior officials, including 1.75 million working

within small and medium enterprises. To keep pace with demand, around 400,000 new

managers & leaders are needed each year.

Job Roles:


• Team Leader

• Section Leader

• Helpdesk Manager

• Trainee Supervisor

So, if you are ready to take on apprentices or

train your existing staff please contact

TowerSkills on: 0207 510 7504

or email us

at: [email protected]

apprenticeship

Documents

intermediate

tower hamlets

job roles

money properly

wide range

suitable apprenticeships

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