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    http://mcq.sagepub.com/Quarterly

    Management Communication

    http://mcq.sagepub.com/content/8/4/447Theonline version of this article can be foundat:

    DOI: 10.1177/0893318995008004003

    1995 8: 447Management Communication QuarterlyW. Timothy Coombs

    Selection of the ''Appropriate'' Crisis-Response StrategiesChoosing the Right Words: The Development of Guidelines for the

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    http://www.sagepublications.com

    found at:can beManagement Communication QuarterlyAdditional services and information for

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    - May 1, 1995Version of Record>>

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