Quick Servant News

Volume 1, Issue 3

April 2018

QSCNews@quickservant.com

Sunday April 29th

Quick Servants Annual Trophy Rock Fishing Trip

Join us for the 4th annual fishing trip - This trip is for any and all employees

of Quick Servant. Anyone who has been on previous company fishing trips

know how much fun this can be. So, let’s spend some time together outside

of work and have some fun. You deserve it!

The boats will Dock from the South River at 6am and should return by 12pm.

Docking from – Anchor Yacht Basin

1048 Turkey Point Rd, Edgewater MD 21037

**This is not where we have docked from in the past, this location

is further north off of the south river**

Lunch, Snacks and drinks are on us! So, get your sun tan lotion

and lucky fishing shirt. No bananas allowed!

Looking Ahead

April 1- Easter

April 2-4 Davisware @

Quick Servant for training

April 26- Safety Meeting

8am

April 29-6am Fishing Trip

May 4- Cinco de Mayo –

Fiesta- Pot Luck

Hoshizaki service training:

Silver Eagle

May 5-Glen Burnie, MD

May 8 Ashland.VA

May 21- Rational Training

At Quick Servant

May 28- Memorial Day

ABILITY- is what you are capable of doing

MOTIVATION – determines what you do

ATTITUDE- determines how well you do it

Welcome Aboard

New to Quick Servant

Landon Weeks Baltimore HVAC/R Tech

Bill King Eastern Shore Cooking Tech

Trey Ford Warehouse/Parts Driver

Andrew Brennan Parts Administrator

CELEBRATING

Birthdays

1 Dave Hester

1 Tarell Williams

3 Denis Golubinko

8 Stephen Norsworthy II

25 Josh Ware

30 Kelly Burke

Anniversaries

6 years Ron Downey

5 years Ryan Berger

5 years Pete Cavaliere

2 years Dung Nguyen

1 year Ivan Bevan

Promotion

Ryan Berger- Training, Safety and

Recruitment Manger

Clay Davis – PM Manager

Shout Outs!

Jeff Thomas- Parts Manager

John Peters- Service Manager

(beverage, cooking, eastern shore and

pm)

Joseph Yackanech- Service Manager

(Balt, Northern VA HVAC/R Central

and Southern VA)

The Original Quick Servant Logo

In this issue and going forward we will be spotlighting two Employees – One office and one

Technician. Your hard work and dedication is important to us and we want to recognize each of

you. If you would like to nominate a co-worker for upcoming issues please send in your

nominations, and a brief reason why you selected them. QSCNews@quickservant.com

OFFICE

Tony Mapili

Tony has been at Quick Servant for over 4 years now and has worked tirelessly in his effort to keep the warehouse straight amidst all of its comings and goings. From installing GPS's into new trucks to unloading and staging equipment for installs, Tony has been an embodiment of the Quick Servant spirit in his often-thankless responsibilities. Most recently, Tony took the lead on getting our entire Warehouse ready to be moved and has done a great job so far with getting things set up in his new and much larger space. Take a minute to thank Tony for all that he does to help support what we do.

TECHNICIAN

Rob Murray

Rob has been with Quick Servant for just over a year and serves as our Southern Virginia supervisor. Rob is a former Navy Chief with 20years of service. Southern VA as most of you know is a work in progress and we appreciate Rob’s dedication in training new techs to improve the service we provide to our customers. Over the last few months he has proven to be hard working, responsible and able to rise to the challenge. We look forward to what Rob is able to offer our company and the Southern VA area.

Employee Spotlight

New Members:

Chris Prophet, Marcus Bernett, Pete Cavaliere

The next meeting: April 26th in the office @8am

Safety Precaution Form is designed to properly note any

safety hazards or concerns. Techs will have the ability to

enter all location information, concerns needing to be

addressed/communicated, resolution and pictures for office

use and proper documentation. When technicians complete

and submit the form, the Safety Committee, Johnny, Joseph

and Tarell will receive a copy and properly communicate the

information to respective account managers and/or

supervisors. We hope this will be a positive start to

identifying, properly documenting and ultimately resolving

any and all safety concerns found to ensure the overall

safety of our employees and customers. If you have any

further questions, please reach out to the safety committee

Office Safety –Fire Evacuation Plans have been created and

will roll out soon.

Part of Safety is Security:

Everyone should have received their key fobs, if you have

not yet received please reach out to Jim/Gloria. The security

cameras, security fence and gate to secure our warehouse

area are up and running.

There is always room for new members- if you are

interested or have any safety info to share please

E-mail:

safetycommittee@quickservant.com

Quick Servants Core Value

Word of the Month is:

The voluntary action of

recognizing and

enjoying the significance

of individuals and their

contributions that make

us who we are as a

Company. This is the

acknowledgement of the

intrinsic value of others

in each and every task.

Sherman, Paul and Francis attended the RFMA Conference in Phoenix, AZ last

month

Restaurant Facility Management Association or RFMA; organizes an Annual

conference which is held in a different host city where facilities managers and

vendors from across the country can discuss best practices/ ideas and see new

products and services.

2018 was QSC’s 7th year attending the show. Our new pop booth designed to

highlight our services offered, our territories serviced and manufactures we are

authorized service associates allowed.

A few of the potential customers that may be coming on board over the next year

include:

Starbucks

Peets Coffee and Tea

Matchbox Restaurant group

Red Lobster

Jamba Juice

Coopers Hawk Winery

We are always looking for opportunities to improve the service we

provide for our customers as well as offer better support to employees.

We would like to announce some changes that are taking place in the

service and part departments.

Jeff Thomas has done a great job the last seven plus years supporting

the dispatch and service department. However, we want to relocate his

knowledge and skills with Global Edge and service to the Parts

Department. Jeff will now oversee Parts, inventory/stock and taking us

to the next step in selling parts over the counter to customers.

John Peters will be moving into the service and dispatch departments

Joseph and John will work together to support the dispatchers,

supervisors and technicians. John will be working with the beverage,

cooking equipment, eastern shore, and PM departments. Joseph will be

working with the Baltimore to Northern VA HVAC/R along with

Central and Southern VA departments

Take a few minutes to congratulate these gentlemen as they endeavor to

improve the quality of the service we provide and better the support

offered to all of Quick Servant.

Jeff and John will be in training for the next few months learning the ins

and outs of their new departments.

Training at Quick Servant:

Here at Quick Servant we have many

training opportunities. From new

hires, to cross-training, to

promotions.

Every employee plays a part in the

training process.

LISTEN, LOOK, LEARN

Ronald McDonald House- March 24th

We had a great time making dinner for all the families. It was a huge

success and so rewarding.

The kids had fun cooking, setting up and playing.

Leah (Joseph’s daughter) played the piano for a little entertainment

We will be volunteering again Saturday JUNE 9th for dinner & Sunday SEPT

16th for breakfast. If you would like to go, please reach out to Tara Taylor and

she can get you signed up.

SNOW DAY - March 21st Thank you to everyone for sharing

Happy First Day of Spring

Clay Davis

Jessie Rhoten

Tara Taylor

Kelly Burke

Amanda Doyle

Carl McNeil

Bahman Hosseyni

Justin Gorham

Bill McCarty

ON THE

JOB