APRIL 2020

Ryan SykesVice President of General Agents

Being self-employed while practicing self-isolation can be a challenge. If you’re a parent like Jerusha and me, you may be attempting to play the teacher role with all of the online work that is thrown your way. Trying to navigate that while figuring out how to sell virtually can be taxing. Most agents struggle initially with this transition to selling virtually due to the agent believing their true personality will not show, as well as the fear of the unknown. The good news is most agents learn to master the art of selling non face-to-face and prefer this method going forward. The key to getting through the adjustment period is to keep your PMA (Positive Mental Attitude) up, both personally and professionally.

Here are a few ways you can help keep your attitude positive:1. Review your goals and share them with the household.

Break your goals down to a daily to-do list, which will lead to daily victories, versus just another day. Make being positive a goal.

2. Remember, things could ALWAYS be worse. Make sure you appreciate what you have today, even if it's not exactly what you want.

3. Get into a routine. Before the week starts, organize your business and household schedules so everyone knows when you are available to help with family needs and when the family needs to be flexible to you not being available, even though you are home. Schedule in time for even the simple things like when to go to bed/wake up, exercise, self-help, and my favorite – eating ice cream.

4. Dress for success when you’re working. Assume you are going to have a face time meeting with a client. Be dressed and groomed for the occasion from the waist up. Make sure your home office is clean and organized. Put a mirror on your desk and make sure you see a smile on your face when you are making your calls.

5. Check on your clients, neighbors, as well as your friends. You will be surprised how many referrals you will receive because they understand how you earn a living and how important the work you do is. Think about it, the policies you have issued for your clients will be there to help your clients and their families even if the nurses, doctors, pharmacists, and lawyers cannot. That’s powerful!

With that power comes a fiduciary responsibility to virtually touch as many people as possible to let them know how you can help them prepare for the unexpected.

RYAN'S CHALLENGE:

“There is a little difference in people, but that little difference makes a big difference. The little difference is attitude. The big difference is whether it is positive or negative.” -W. Clement Stone

I challenge you for one week to start and finish the day with a positive comment to each person in your household and that includes yourself. summit | 32 | summit summit | 32 | summit

Issued at least $100k in NAIP

Issued at least $25k in NAIP

Wrote More Than All Year

Wrote More Than All Year

AGENT NAME YTD NAIP1 American Life & Health Group, Inc. $522.0312 Sunshine State Agency 460,5973 The Ahlbum Insurance Group, Inc. 408,1914 Barta Insurance Agency 191,8805 Secure Future Financial Group, LLC 170,2156 Graham Financial Group, Inc. 144,6907 Gordon Marketing 128,9988 Stevens & Associates Insurance Agency, Inc. 127,3809 Agency of Terry Warner 125,07110 Paul Sheldon Insurance & Benefits Planning 107,484

AGENT NAME YTD NAIP1 Paul Sheldon, CLU, ChFC $107,4842 Terry Warner 75,5673 Kerry Sachs 60,5884 Iyan McGregor 47,8085 Maximilian McGregor 43,4406 Tim Ahlbum 41,2977 Richard Horch 41,2128 David Gast 39,3729 David Lasman 38,56810 Landon Olson 36,87611 Christopher Graham Jr. 31,35612 Robert Holzman 26,352

AGENT NAME %1 Agency of Terry Warner 258%2 Iyan McGregor 184%

AGENT NAME %1 Mark Walker 226%2 Terry Warner 205%3 Iyan McGregor 184%4 Christopher Graham 164%5 Julie Biederman 148%6 Michelle Newman 123%7 Diana Campana 118%8 David Gast 111%9 James Buck 108%10 Francine Rush 103%11 Kerry Sachs 103%12 William John Oblaczynski 102%13 John OSullivan 101%14 Richard Horch 100%15 Nayeem Siddique 100%

Agency NAIP since the March Summit ONLY (5 Weeks of 3/16/20–4/19/20)

Writing Agents NAIP since the March Summit ONLY (5 Weeks of 3/16/20–4/19/20)

Virtual Selling is WorkingWe had two Agencies that wrote more NAIP since the March Summit than they did all year.

We had 15 agents that wrote more NAIP since the March Summit than they did for the entire year (with at least $20K NAIP to be listed).

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DIRECTOR'S CORNER

The New Face-to-Face

T he best agents in the industry inspire trust through their knowledge ability. In other

words, to be a great agent you must first have a strong, working knowledge of the insurance industry, your product offerings, the needs of your audience, and how to communicate all this information effectively.

-Stephen Hawking

Intelligence is the ability to adapt to change.

Remote selling has been around for years, and it’s only getting more popular. Where a few years ago, remote selling only accounted for 22% of total business, it now accounts for 35% of total business. So, what does that mean for you?

With the outbreak of COVID-19, more and more families are shutting their doors to us – fearing for the safety of their loved ones. While this poses a concern for our agents, COVID-19 is motivating those without insurance to buy. To meet the growing needs of our potential clients, we must adapt and change the way we do business.

I have been teaching remote selling and screen-sharing for six-and-a-half-years, and the importance of being fluent in remote selling is more important now than it’s ever been before. With social distancing expected to last a while, the only way for agents to meet the demand of those currently looking for insurance is meet them on their level – and that’s done with screen-sharing.

Screen-sharing allows agents to set a new standard in how we do business. It gives agents the ability to build trust with their clients by allowing them complete visibility into our presentations and processes, something phone sales are incapable of achieving.

Getting StartedIn order to be successful in remote selling, you first need to select a screen-sharing app. I personally recommend using Mikogo or Join.me, as both applications are easy to learn and use.

Once you have selected your software, I advise watching some tutorials on how to use the software and playing around a bit on it. When you feel comfortable enough with the platform, start making your move into remote-selling. Remember, practice makes perfect!

It’s important to note that remote selling is no different than what you’ve been doing for years. Think of it as a laptop presentation –only your audience is over the web. Go through your sales presentation the same way you would otherwise, and when they’re ready to pick a plan, transfer them over to the e-App over screen-share. It’s easy!

As we move forward in this uncertain time, it’s important we not only adapt to change, but learn how to thrive in it.

Join my webinar: Remote Selling

Register Now: Visit the General Agency website and click 'Webinars' for Dave's Remote Selling webinar schedule.

David Oliver, Senior Director, General Agency

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Hear what our new agents have to say about the UA experience! Remember, with UA you’re in business for yourself, not by yourself.

Ellen L. Good I had sold only a few Hi-F plans over the years and was never totally clear on how they worked. I had a lot of questions, and UA was very patient in answering all of them. UA made learning easy and simplified processes other carriers often made overly complex and overbearing. With an easy to understand and clear following of their product line, I contracted with UA. It quickly became the best decision I ever made.

With UA, I’ve been able to help clients at risk of losing their Hi-F plan with other providers. Since UA’s electronic application is very easy to use, I find myself saving time with clients. Plus, I love that the Reserve Fund Annuity application is integrated right into the app – UA just makes things easy. I look forward to selling more with UA!

Anthony ‘Tony’ FricanoI wrote one Medicare Supplement and two final expense plans with UA. My director of new agents helped answer all of my questions about UA products and product features. With UA, I have a clear understanding of what I’m selling, how to sell it, and how to be successful with them. Working with UA has been easy. I can’t wait to see where UA takes me, and I couldn’t be happier with my decision to work with them!

Helen HreenI joined UA because I was looking for something more. After 20 years in the business with another provider, I was desperate for change. Now, as a proud UA salesperson, I have never been happier! UA provides their agents with stability, security, and consistency – something which transfers over to their clients as well.

With UA, my days of prospecting are over and I work 100% from referrals. No more cold-calling! I get to meet clients who are already interested and in the office – which means no more long drives. UA has created a win-win situation for myself those I work for, and we couldn’t be happier.

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It's almost here! United American is almost done with the preparation for their brand new website. Our new website will help improve the customer experience by improving navigation capabilities, providing an updated design, increasing educational content, and simplifying functionality – including mobile readiness. Additionally, our site is being designed for high performance, helping United American improve and streamline lead generation efforts.

Check out the site’s best new features!

CLEAR NAVIGATIONOur new site is designed with ease of navigation first in mind. A navigable site can help increase the time a visitor is on our site, giving them more time to explore our products, United American, and other relevant information.

INFORMATIVE CONTENTWhen it comes to marketing a service, content is king. We’ve enhanced our website content to help better educate our visitors and search engines of who we are and what we offer.

Products

Because we live in a world of convenience, visitors want information about United American fast. Our navigation bar includes the ‘Products’ drop down where visitors can directly see a concise list of the products we offer, helping them visualize our services.

About the Company

It’s a new day – customers want to do business with companies they trust. With

our rich history and authentic story, visitors can now connect with United American on a relatable level and in turn, trust us with their business.

Blogs

As industry experts, we have the ability to educate and engage our visitors about the industry’s complex topics. To help inform our readers, we’ve developed numerous blog posts such as “Cancer Treatments Covered by Supplement Insurance” in hopes to spread awareness about the importance of our life and supplemental insurance products.

MOBILE-READYMobile phones are the primary way we access the internet. With our responsive web-design, users will be able to explore our website on their favorite mobile devices with no formatting issues. This helps users discover us on-the-go and on their tablet devices without any errors in website compatibility.

NE WSITE .

BE T TERSERVICE .

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LEAD GENERATION We have taken a portion of our content strategy to further develop United American’s lead generation capabilities, helping us better serve United American agents. As a result, you’ll find a few new lead generating prompts within this website, all designed with you in mind.

Careers

Our careers page is dedicated to informing potential recruits of the benefits of contracting with United American. The leads we generate are sent to our Home Office staff, where they will be distributed to agents based on location.

Working toward our 2020 goals, our new website is almost out of development. United American is excited to better serve our customers, potential clients, agents, and prospective agents with its launch. Stay tuned for further updates, we can’t wait to share United American’s new site with you!

1. LinkedIn

You know it and I know it: You’ve been meaning to do this for a while – you were just “waiting for the right time.” Well, now is the right time. LinkedIn provides agents an array of tools designed to help you connect with clients. Your posts will show up on their daily feeds, and you get the chance to connect with new potential clients while connecting with the old.

LinkedIn provides agents with the unique opportunity to connect with current and potential clients without the noise. That is to say, where telemarketers have made it near impossible to get a phone call through, and emails get drowned out in a sea of spam, LinkedIn messenger still retains its novelty. Send birthday wishes, congratulate others on work anniversaries and promotions – the opportunities are endless.

2. Talk to Your Clients… Over Video

We all know social distancing has thrown a real wrench in our ability to meet with clients – but that doesn’t mean we can’t reach out to them over video. With a majority of American employees working from home and have financial future as a top concern, now is a great time to reach out. Your expertise with helping protect financial futures may be a huge comfort to the general public right now. Tip: Be sure you have something significant to say – are they satisfied with their coverage? What has changed in their life since they’ve purchased that coverage? Is there a better fit?

3. Keep Up With Your Education

With so much going on, it’s easy to fall behind on your insurance education. Use this time to get familiar with concepts you may struggle with, maybe take a few marketing courses, or even sharpen your intellect for those particularly difficult to sell clients.

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This may be a confusing time for our agents, but there lies opportunity in the greatest of adversities. Use this time wisely, adapt, and rise to the occasion.

With travel restrictions currently in place around the world, states under quarantine, and an increasing number of agents working from home, you may be wondering where that leaves you. After all, one of the most important parts of an agent’s job is prospecting. Thankfully, there is some good news. While traditional prospecting may be out of the question, there are other things agents can do during this troubling time to keep busy and maintain business. Read on to discover six ways agents like you can keep busy during this peculiar time in human history.

4. Rake In Those Certificates

You may have experience, but do you have the certifications to prove it? Some clients may only find comfort in your services if you have certain certifications – opening up new doors for you. Take this opportunity to research what certifications are available and relevant to you, and get started today.

5. Get Caught Up With Expense Accounts

Expense accounts don’t normally take priority in an agent’s day, making their way to the bottom of an agent’s priority list. Now is a great time to get caught up.

6. Get iGO eApp Certified!

Submit business electronically from your iPad, laptop, or PC. UA independent brokers can also use any available screen-sharing service, in conjunction with the iGO e-App, to assist customers when initiating the application process via the telephone (must be licensed and appointed in states where selling). The screen sharing program Mikogo offers UA appointed brokers a special offer for screen-sharing services.

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Remote Selling: Using Screen Sharing Effectively with Our e-AppDave Oliver

Screen sharing can help you reach more customers more effectively. This process will save you time, money, and wear and tear on your car! Our Senior Director of Agent Systems Dave Oliver has been using screen sharing for over 12 years; he’ll show you how easy it is to get started and be successful giving presentations and closing sales remotely.

Dave Oliver

Attend an iGo® e-App Certification Webinar to get access to our electronic application. Learning to use the e-App is simple but critical to being successful. Along with how to use this tool and its features, you’ll find out its many benefits: how it can save you time and money all while helping you write more business.

Final Expense and Juvenile Whole Life iGo e-App CertificationZander Donnell

Attend an iGo e-App Certification Webinar to get access to our electronic application for Final Expense and Juvenile Whole Life insurance. Learning to use the e-App is simple but critical to being successful. Along with how to use this tool and its features, you’ll find out its many benefits: how it can save you time and money all while helping you write more business.

Welcome to UA and GLNY: Let’s Make Some Money Rocco Taraborrelli

Webinar showing you how to start making money with UA and GLNY.

How to Sell Over the Phone Tom Hall

Learn about the iGo eApp and how to create your own lead list!

Looking to expand your horizons? This May, we are offering an array of new and exciting webinars designed to help get you at the top of your game. Learn how to master remote selling, gain a better understanding of our products, and rise above these trying times. Remember, you’re in business for yourself – not by yourself! Check out our highly anticipated May webinars below, and visit our Agent Portal to learn more about webinar times and availability.

MedicareSupplement and Whole Life iGo e-App Certification

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2020Double EagleEagles who had other Eagles in their downline

2020Eagle ClubTop 10 GA's or Agencies with $1,000,000+ NAIP

2020President's Club11th – 20th Placed GA's or Agencies with $350,000+ NAIP

2020Pacesetter's ClubTop 30 Writing Agents in NAIP Featuring our Top 10

All 2020 Clubs and Award recipients below were rewarded based on their 2019 production with a requirement of 70% persistency.

Mike Lemar Sunshine State Agency

John Clark Senior Solutions Insurance Agency

Paul Sheldon, CLU, ChFC

Michele Mankamyer American Life & Health Group

Jon Ahlbum The Ahlbum Insurance Group, Inc.

Donna Ahlbum The Ahlbum Insurance Group, Inc.

Edward Shackelford The Assurance Group

Kerry Sachs

Mark Graham Amerilife

Gary Owen Owen Insurance Group

Tim Ahlbum

Catherine Hatton Long Island Insurance Solutions

Scott Mednick Professional Insurance Systems of Florida

Ray Stevens

Bill Borosak Jr. Secure Future Financial Group, LLC

Paul Sheldon, CLU, ChFC Paul Sheldon Insurance & Benefits Planning

David Haass

Ray Stevens Stevens & Associates Insurance Agency

Mike Roth Senior Insurance Marketing, Inc.

David Lasman

Christopher Graham, CLU Graham Financial Group

Kerry Sachs Secure Retirement Solutions

Christopher Graham, CLU

Devin Barta Barta Insurance Agency

Gina Savage Medicare Specialist Group

Gary Kempler

Sylvia Gorden Gordon Marketing

Haitham Aboul-Hosn Florida Retirement Group

Gina Savage

Tim Ahlbum Health Coverage Solutions

Shawn Schroeder Jack Schroeder & Associates, Inc.

Rick Bowes

AGENT NAME AGENCY YTD NAIP

Michele Mankamyer American Life & Health Group, Inc. $2,098,854 Jon Ahlbum The Ahlbum Insurance Group, Inc. 1,491,731

AGENT NAME AGENCY YTD NAIP1 Mike Lemar Sunshine State Agency $1,549,759 2 William Borosak Jr. Secure Future Financial Group, LLC 662,279 3 Mark Graham AmeriLife 636,701 4 Christopher Graham, CLU Graham Financial Group, Inc. 632,317 5 Sylvia Gordon Gordon Marketing 589,275 6 Devin Barta Barta Insurance Agency 522,848 7 Catherine Hatton Long Island Insurance Solutions 518,823 8 Paul Sheldon, CLU, ChFC Paul Sheldon Insurance & Benefits Planning 462,912 9 Ray Stevens Stevens & Associates Insurance Agency, Inc. 427,952 10 Tim Ahlbum Health Coverage Solutions 385,496

11 Gary Owen Owen Insurance Group $346,371 12 John Clark Senior Solutions Insurance Agency 345,815 13 Mike Roth Senior Insurance Marketing, Inc. 300,564 14 Kerry Sachs Secure Retirement Solutions, Inc. 245,856 15 Donna Ahlbum The Ahlbum Insurance Group, Inc. 239,316 16 David Lasman Senior Healthcare Team Ins Agcy, Inc. 227,960 17 - USA Medicare Advisors Ins Agcy, LLC 225,936 18 Haitham Aboul-Hosn Florida Retirement Group 201,810 19 Clint Malvezzi Malvezzi Insurance Agency 199,812 20 Scott Mednick Professional Insurance Systems of Florida 199,476

21 Ron Concklin Rosenberg-Concklin, Inc. 194,095 22 - James M. Gray, Inc. 194,028 23 Edward Shackelford The Assurance Group, Inc. 185,712 24 Terry Warner Agency of Terry Warner 173,498 25 Steven Lowen Lowen Insurance Agency 169,628 26 Shawn Schroeder Jack Schroeder & Associates, Inc. 156,683

27 Jagger Esch Elite Insurance Partners, LLC 154,296

28 Vincent Abbatiello Mainstay Retirement Solutions 143,188 29 - Centerstone Insurance & Financial Svcs. 140,647 30 - ERIN Marketing, Inc. 127,586

31 Robert Wroblewski Palm Cove Insurance Solutions 120,128 32 - Medicare Advantage Plan Services 109,220 33 - Landers-Stein & Associates, Inc. 104,886 34 Duane Rapini Rapini Insurance Agency 102,964 35 Nicholas Mangini Mangini Insurance Agency 100,299 36 Lisa Rosati Rosati Insurance Agency 99,962 37 Michael Brines Brines Insurance Agency 93,360 38 Joseph Maisonet Maisonet Insurance Agency 92,767 39 Matthew Claassen Claassen Insurance Agency 92,312 40 Fred Ulayyet Ulayyet Insurance Agency 90,725 41 - American Eagle Consultants, Inc. 88,225 42 Alfonso Garcia Garcia Insurance Agency 87,008 43 Stephen Maisto Senior Health Solutions 86,652 44 - Agent Pipeline, Inc. 85,643 45 Iyan McGregor McGregor Insurance Agency 73,776 46 Susan Hirsch Hirsch Insurance Agency 70,700 47 Edward Catron Catron Insurance Agency 68,951 48 Scott Schwartz Insurance Protection Services 65,467 49 Stephen Poppe Poppe Insurance Agency 64,608 50 - Professional Group Plans, Inc. 63,545 51 Marcie Maisonet Maisonet Insurance Agency 63,168 52 Brian Gilbert Gilbert Insurance Agency 62,916 53 Dee Merritt Merritt Insurance Agency 60,871 54 - AMAC Senior Resources Network 58,750 55 Beverly Kingsley 65 Medicare Solutions 57,468 56 Mary Mankamyer Mankamyer Insurance Agency 57,463 57 Marc Zum Tobel Consolidated Insurance Group, Inc. 55,680 58 Xiomara Ottovegio Ottovegio Insurance Agency 53,939 59 Nur Ahmed Ahmed Insurance Agency 53,338 60 - Kirsch Insurance 52,540

*Total business from You and Your Agency. All Clubs and Awards are earned the previous year and require a 70% persistency. Medicare Disability and Annuities DO NOT count for Clubs and Awards.

Currently on track to be a2021 DOUBLE EAGLE*

Current Standings For 2021 Clubs (Through 4/19/20)

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*Total business from Writing Agent ONLY. All Clubs and Awards are earned the previous year and require a 70% persistency. Medicare Disability and Annuities DO NOT count for Clubs and Awards.

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31 Michael Kovacs 52,056 32 Nicholas Mangini 51,651 33 Joseph Jaffe 51,012 34 Christopher Graham Jr. 50,448 35 Duane Rapini 50,224 36 Kevin Lawrence 48,209 37 Julia Lembcke 47,808 38 Edward Catron 47,286 39 Aaron Gordon 47,052 40 Stephen Maisto 45,984 41 Dexter Saylor 45,911 42 Devin Barta 45,480 43 Amy Stress 44,104 44 Marilyn Caldwell 43,596 45 Brian Gauldin 43,524 46 Helene Gumora 42,671 47 William Borosak Jr. 42,460 48 Brian Barrett 41,684 49 Rick Bowes 41,568 50 Steven Lowen 41,400 51 Timothy Nordstrom 41,280 52 Richard Horch 41,212 53 Dee Merritt 41,171 54 Diana Campana 38,663 55 Thomas Payant 38,376 56 Zina Berthiaume 37,548 57 William Oblaczynski 37,032 58 John Coniglio 37,020 59 Baruch Levi 36,540 60 Andrew Waxman 34,692 61 Vincent Abbatiello 34,592 62 Eugene Ranney 34,284 63 Rosemary Mangini 33,756 64 Catherine Hatton 33,562 65 Robert Smith 33,352

66 Gary Haft 33,264 67 Joseph Kathrein 32,928 68 Sylvia Klein 31,908 69 Francine Rush 31,836 70 Karla Blake 30,859 71 Jesse Peltz 30,478 72 Richard Huberman 30,383 73 Joseph Badessa 30,348 74 Horace Easterling 30,048 75 Christian Balogh 29,856 76 Michele Malooley 29,686 77 Michael Newcombe 29,352 78 Daniel Capierseho 29,324 79 Michelle Newman 29,184 80 Douglas Jacobs 29,076 81 Julie Biederman 28,668 82 Jacob Worrell 28,560 83 Joel Tanenbaum 28,512 84 Sheila Cohen 28,443 85 Jon Ahlbum 28,152 86 Glenn Ripoll 27,816 87 John O'Sullivan 27,708 88 Valerie Bahlkow 26,838 89 Mark Rubenstein 26,520 90 James Buck 26,340 91 Thomas Aronoff 25,990 92 Richard Sakharoff 25,548 93 Douglas Konz 25,240 94 Marcie Maisonet 24,792 95 William Gardner 24,768 96 Mark Walker 24,180 97 Priscilla Elfrink 23,759 98 Nayeem Siddique 23,676 99 Diane Preuss 23,328 100 Matthew Brown 23,227

AGENT NAME YTD NAIP1 Paul Sheldon, CLU, ChFC $462,912 2 Tim Ahlbum 180,157 3 David Lasman 134,636 4 Maximilian McGregor 131,016 5 Kerry Sachs 119,279 6 Terry Warner 112,513 7 Landon Olson 106,164 8 Christopher Graham, CLU 95,513 9 Matthew Claassen 93,776 10 Michael Brines 93,360

11 Fred Ulayyet 90,725 12 Jason Stevens 88,196 13 Ray Stevens 84,168 14 Robert Holzman 77,580 15 David Gast 74,904 16 Iyan McGregor 73,776 17 Gary Kempler 69,156 18 Clint Malvezzi 69,132 19 Sandra Stevens 66,864 20 Scott Schwartz 65,467 21 Stephen Poppe 64,608 22 Mark Lasman 64,488 23 Brian Gilbert 62,916 24 Dani Chard 60,984 25 Susan Pedersen 57,900 26 Beverly Kingsley 57,468 27 Xiomara Ottovegio 53,939 28 Marlin Kirsch 52,540 29 Mary Mankamyer 52,531 30 Lisa Rosati 52,447

Current Standings For 2021 Clubs (Through 4/19/20)

AGENT NAME AGENCY YTD NAIP % 1 Clint Malvezzi Malvezzi Insurance Agency $199,812 -2 - USA Medicare Advisors Ins Agcy, LLC 196,476 667%3 Sylvia Gordon Gordon Marketing 183,267 45%4 Christopher Graham, CLU Graham Financial Group, Inc. 151,706 32%5 Devin Barta Barta Insurance Agency 143,052 38%6 Paul Sheldon, CLU, ChFC Paul Sheldon Insurance & Benefits Planning 131,724 40%7 David Lasman Senior Healthcare Team Ins Agcy, Inc. 116,324 104%8 Terry Warner Agency of Terry Warner 100,014 136%9 Mike Roth Senior Insurance Marketing, Inc. 81,258 37%10 Michael Brines Brines Insurance Agency 80,424 622%

11 Mike Lemar Sunshine State Agency 68,815 5%12 Stephen Poppe Poppe Insurance Agency 64,608 -13 Iyan McGregor McGregor Insurance Agency 62,856 576%14 - James M. Gray, Inc. 57,222 42%15 - Kirsch Insurance 52,540 -16 Marcie Maisonet Maisonet Insurance Agency 49,020 346%17 Alfonso Garcia Garcia Insurance Agency 47,610 121%18 - Landers-Stein & Associates, Inc. 44,830 75%19 - JEL Enterprises, Inc. 41,964 6245%20 Richard Horch Horch Insurance Agency 41,212 -

21 Richard Sakharoff Security Benefits Group, Inc. 40,344 414%22 Horace Easterling Easterling Insurance Agency 40,272 344%23 Fred Ulayyet Ulayyet Insurance Agency 39,797 78%24 Gary Owen Owen Insurance Group 36,280 12%25 - Professional Group Plans, Inc. 34,408 118%26 Matthew Claassen Claassen Insurance Agency 30,144 48%27 Xiomara Ottovegio Ottovegio Insurance Agency 28,223 110%28 Barth Frankenberry Frankenberry Insurance Agency 24,984 667%29 - Medicare Advantage Plan Services 21,386 24%30 Joseph Tretola Tretola Insurance Agency 21,084 -31 Nayeem Siddique Siddique Insurance Agency 20,256 592%32 James Buck Buck Insurance Agency 19,944 312%33 - Golden Era Solutions, Inc. 19,356 -34 Robert Smith New World Associates, Inc. 19,062 133%35 - CJB Insurance Solutions, LLC 18,192 -36 - First Benefits Group, Inc. 18,168 -37 - Senior Savings Network, LLC 16,980 -38 Thomas Aronoff Aronoff Insurance Agency 15,898 158%39 - Quality First Insurance Agency, Inc. 15,716 80%40 David Sylvia Sylvia Insurance Agency 15,192 210%41 Carl Ehrlich Carl Ehrlich, LLC 15,149 262%42 Michelle Newman Newman Insurance Agency 14,988 87%43 Bryan Wiedersum Wiedersum Insurance Agency 14,328 41%44 - J.L. Wood Insurance Services, LLC 14,280 -45 Mary Mankamyer Mankamyer Insurance Agency 13,493 31%46 Beverly Kingsley 65 Medicare Solutions 13,488 31%47 - Wagner Financial Group 13,163 -48 - Retirement Targets, Inc. 13,092 -49 Sara Finkelstein Finkelstein Insurance Agency 12,792 226%50 Pierre Abadjian Abadjian Insurance Group 12,360 74%

AGENT NAME YTD NAIP WEEK START1 Susan Pedersen $57,900 2/10/20202 William Green 21,084 1/6/20203 Michael Williams 7,092 1/6/20204 Chanh Lo 6,960 2/19/20205 Nichole Kelly 6,624 1/21/2020

6 Kachele Aleshire 5,880 2/20/20207 Margeaux Collins 5,508 2/20/20208 Stuart Taft 5,148 1/13/20209 Christine Reeves 4,800 1/13/202010 Shyvonda Durham 4,529 2/21/2020

*All Clubs and Awards are earned the previous year and require a 70% persistency. Medicare Disability and Annuities DO NOT count for Clubs and Awards.

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Currently on track to be a

2021 TOP 5 ROOKIE OF THE YEAR*

Currently on track to be a

2021 TOP 10 TOTAL NAIPINCREASE YEAR OVER YEAR*

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CONTENT MANAGERMadilyn Castilleja

COPYWRITERAlexia Bozas

CREATIVE MANAGERKate Pevnev

GRAPHIC DESIGNERSTaylor KingSydnie TiffinTate Tyler

EMAILeditor@Globe.Life to update information for Summit or to submit news for the Editor’s page.

HOME OFFICE(972) 529-5085

GLOBE LIFE OF NEW YORK(315) 451-7975 glnyagency@Globe.Life (for agents)

AGENT SERVICE CENTER 1-(800) 925-7355 or email agencyservice@Globe.Life

IGO E-APP® SUPPORT (214) 740-2662

WEBSITES unitedamerican.com/logon (for agents) unitedamerican.com

office.globelifeofnewyork.com (for agents) globelifeofnewyork.com

/unitedamericanfb

@unitedamericantwitter

/ualinkedin

@unitedamerican

Published regularly by United American Insurance Company and Globe Life Insurance Company of New York for the dissemination of information to their agents.

Prior permission must be obtained from the Home Office for reproduction or other use of material herein.

Agents mentioned in Summit will receive a print copy. All other copies are available on the General Agency sites.

WORDS OF WISDOM

NEW AGENT BONUS PROGRAM April 20th launched our 20/20/20 Fast Start incentive program where new agents can earn $20 in Amazon Gift Cards per commissionable policy issued.

� On the first 20 policies issued

� In the first 20 weeks of being appointed. Reach out to your upline for more information.

More details to come in next month's Summit.

March 2020 Summit Available Online Only In efforts to reduce the spread of COVID_19, the March and April issues of Summit are available online only – no printed copies have been delivered to the field. If you would like to request a print copy, please email editor@globe.life for details.

Special Shout Out!

Virtual Selling WebinarTune into Remote Selling: Using Screen Sharing Effectively with our e-App with Dave Oliver to learn how easy it is to get started and be successful giving presentations and closing sales remotely. This webinar is offered several times. Visit the General Agency website and click ‘Webinars’ to select the date and time that works best for you.

The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking. —Albert Einstein

Source: Brainy Quote

Agent Florence Norville-Creek wrote a final expense application in her first two weeks after being appointed. Your UA and GLNY family appreciate your driven attitude and efforts toward success!

HARD ROCK HOTEL LOS CABOS • JUNE 7-10, 2O21------------------------------------------------ ALL INCLUSIVE RESORT ------------------------------------------------

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LOSCABOS

MEXICO

UA/GLNY2O21 CONVENTION

CONVENTION QUALIFICATIONS FOR 2O21There are two ways to qualify for Convention 2021: By meeting production qualifications or by issuing 100 or more non-disability ProCare Medicare Supplement insurance plans as personal production during the 2020 convention qualification period.

Production QualificationsNon-standard (Underage Disability) Medicare Supplement insurance production annuity production and, in NY, life production will not count towards qualification for convention, awards, or club honors.

Agency Production

Rookie Agency

Writing Agent

RookieAgent

Health & Life $350,000 $175,000 $150,000 $75,000Life (only)* $180,000 $90,000 $100,000 $75,000Med Supp Apps Issued N/A N/A 100 100*Not applicable for Globe Life of New York Agents

Non-standard (Underage Disability) Medicare Supplement insurance production and Annuity production will not count towards qualification for Convention, Awards, or Club honors. Qualification Period: Dec. 27, 2019, through Dec. 26, 2020.