arbaz final report bank of punjab

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    1. EXECUTIVE SUMMARY:

    Internship programs are designed to make students known to the practical work and to give

    them proper experience that would help them in their future endeavors. For my MBA course

    requirement I got an opportunity to work as an internee in any organization.

    I decided to take up Punjab bank Limited for my internship because I really like to work in

    banking sector And in HasilPur there is no other opportunity to do internship. I apply in

    some banks. First of all Punjab bank call me to work as an internee in Bank of Punjab. And

    I have also a reference in Punjab bank. So in order to learn more this was my choice.

    This report is about my internship that I have undergone at Punjab Bank Limited Hasilpur

    Branch. During my internship I am able to learn practical aspect of business, and get good

    working experience.

    On the very first day of my internship I reported to Operation Manager Sajjad Haider Khan.

    He gave me small introduction of the bank and introduced me to some staff of the bank.

    Every internee is rotated among the banks departments and so was I. This rotation is done

    in order to have general concept regarding banks functions, operations and policies. In this

    rotation the stay in department is usually a week or fifteen (15) days. I have learned more

    about the credit, Foreign Trade and accounts department. Also worked in the operations

    department that has clearing, account opening and remittances have given below the caption

    of activities I was involved in during the period of seven weeks.

    The working environment in Punjab bank is something that can be found only in a

    challenging and in a reputed multinational corporation. The senior staff is always open for

    any kind of suggestions and help for the junior staff and the internees. One is provided withplenty of opportunities to groom his career and to learn while working this sort of an

    environment. Apart of completing a course requirement, I learnt a lot from this internship in

    terms of how to deal with people while you are on a job.

    2. OBJECTIVESOF STUDYINGTHE ORGANIZATION

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    The primary purpose of this study is to fulfillment of the requirements for the degree of MBA

    (Banking & Finance).For this connection each student of this particular course is required to

    undertake training in a relevant organization selected by them, for a period of 6-8 weeks.

    The secondary purpose of this internship is to understand how the theoretical knowledge can be

    applied to the practical situations and examine an organizations financial issues and identify its

    opportunities/ problems and also suggest corrective measures. This internship is also very

    necessary to gain confidence and become aware of the mechanism of an organization. As an

    internee I want to achieve following objectives during my internship and organization study:

    1. To familiarize with a business organization.

    2. To familiarize with the different departments in the organization and their functioning.

    3. To enable myself to understand how the key business process are carried out in

    organization.

    4. To understand how information is used in an organization for decision making at various

    levels.

    5. To relate theory with practice.

    6. I was also keen to gain professional experience in an actual testing environment.

    7. I want to develop my skills in the application of theory to practical work situations.

    8. To develop my attitude conducive to effective interpersonal relationships.

    9. To acquire good work habits and sense of responsibility.

    10. To enhance my learning experience by application of fundamental concepts previously

    learned.

    11. To observe, analyze and interpret the relevant data competently and in a useful manner.

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    12. To develop my interpersonal communication.

    OVERVIEWOFTHEORGANIZATION

    History

    The Bank of Punjab started functioning with the inauguration of its first branch of 7-

    Egerton Road, Lahore on November 15, 1989. The architect of the bank Mr. Nawaz Sharif then,

    the Chief Minister of Punjab, performed the inauguration.

    In Pakistan, over long periods of time the gap in saving and investment and balance of

    trade deficit has posed serious threat to the target levels of growth The ailments related to the

    budgetary deficit and public debt, both foreign and domestic are in addition. Interestingly even

    such adverse circumstances growth of real sector during the preceding year registered a

    favorable change, which speaks of hidden potential and strength of economy

    Fortunately, the banking sector of the country has the well organized and properly

    institutionalized system, which is the major vehicle not only for mobilization of resources to

    finance trade, agriculture, and industry but also for the effective conduct of monetary policy.

    The emergence of new bank on the national scene in the early 1990s has done two

    important services to the nation.

    The saving base of the economy has effectively enlarged and hence the investmentopportunities have increased.

    The services of the banks in the fact of severe competition have improved considerably

    so that now consumer are left with extensive choice to do or undo their business relations

    with these banks keeping in view quality of their services.

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    The Bank of Punjab has the privilege to discharge its responsibilities towards national

    progress and prosperity. Within the couple of years of its scheduling, the bank has not only

    carved out for itself prominent niche in the mainstream banking of the country but in certain

    areas it has the distinction of taking the lead. In the short span of time the Bank has been able

    to evolve a distinct corporate culture of its owned-based policies, which are realistic and are

    on highly professional footings.

    Scope of the Bank.

    Being a commercial Bank, The Bank of Punjab performs all such functions as are attributed

    to commercial banking institution both in the area of resource mobilization, loans, and

    investment. The Bank is thus providing all type of advances to business, trade, and industry

    on seasonal and annual basis, and is ensuring, through the prudent policy, the safety and

    protection of its loan portfolios, as the resources base of the bank expands, project financing

    will also be brought into its fold.

    NATUREOF BANKOF PUNJAB

    The Bank of Punjab is working as a scheduled commercial bank with a network of almost 280

    branches at all over major locations in the Punjab. The Bank provides all types of banking

    services such as Deposits in Local Currency and client foreign currency, remittances, and

    advances to business, trade, industry and agriculture. The Bank of Punjab has indeed entered a

    new era of science to the nation under experience and professional hands of its management. The

    Bank of Punjab plays a vital role in the national economy through mobilization of hitherto

    untapped local resources, promoting savings and providing funds for investments. The bank

    offers attractive rates of profit on all deposits, opening of foreign currency accounts and handling

    of foreign exchange business for example imports, exports and remittances, financing, trade and

    industry for working capital requirements and money market operations. The lending policy of

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    bank is not only cautious and constructive but also based on principles of prudent lending with

    maximum emphasis on security.

    The Bank of Punjab is working as a scheduled commercial bank with its network of 282

    branches at all major business centers in the country and strength of employees

    Branches of this bank are increasing all over the country at a gradual speed which shows

    that customers are placing confidence and satisfaction in the services of BOP.

    In fact, it has made wonderful advancement in a very short time as compared to other

    banks in Pakistan.

    THE BANKOF PUNJAB (BOP)

    Punjab Government wishes to state that being the major stake holder in the Bank of Punjab it

    has full faith in the new management and operations of the Bank. The government further

    pledges its unequivocal support to the Bank and firmly believes that the affairs of the Bank are

    sound and its financial health robust

    BUSINESS VOLUMEOF UNITED BANK LIMITED

    These are the quick facts of the business in October 2010. At that instant BOPs business volume

    is as under.

    Assets(Current + Fixed) US$ 2.7 Billion PKR 164.7 Billion

    Loans US$ 1.7 Billion PKR 103.7 Billion

    Deposits US$ 2.3 Billion PKR 140.3 Billion

    Business Volume in terms of Investment, Current & Fixed Assets, Share Capital, Revenues,

    Deposits, Advances, Income, and EPS for the last 5 years is as under:

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    2007 2008 2009 2010 2011

    Total assets RS (M) 43,621 66,320 111,154 164,855 234,974

    Revenue RS (M) 3,675 5,488 10,912 18,603 26562

    Shareholder's

    Equity RS (M) 3052 4,420 6,777 10,659 15,110

    Investment RS (M) 11,458 16,198 18,026 28,233 73,462

    Deposits RS (M) 34,938 54,724 88,465 137,728 191,968

    Advances (net) RS (M) 18,344 39,439 63,624 101,320 133,894

    Income RS (M) 831 1,368 2,353 3,804 4,446

    EPS (Rs/share) Rs 6.86 9.08 10.01 13.14 10.51

    ROI % 7 8 13 13 6

    MAIN OFFICES

    Head Office and the main branch of BOP is in Gulberg 3, Lahore & Egerton, Lahore

    Respectively.

    The Bank has been divided into seven regions

    Each consisting a number of branches.

    Lahore Region

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    Faisialabad Region

    Gujranwala Region

    Rawalpindi Region

    Karachi/Quetta Region

    Multan Region

    Peshawar Region

    Rest are the branches working under these regions. Which are almost 270 in all over Pakistan.

    NUMBEROF EMPLOYEESOF BANK OF PUNJAB

    The total number of employees in the organization is 3859. Which is increasing. Regular hirings

    are taking place.

    Categories of Services

    The services in The Bank of Punjab are classified in different categories.

    President

    Executive Vice President (EVP)

    Senior Vice President (SVP)

    Vice President (VP)

    Assistant Vice President (AVP)

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    Officer Grade I

    Officer Grade II

    Officer Grade III

    Cash Officer

    Clerical Staff

    Non-Clerical Staff

    Driver

    Guards

    Gate Keepers

    Tea Boy

    3.5 PRODUCT LINES

    Category D:

    Category c:

    Category B:

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    CONSUMER PRODUCTS

    1. Saving Accounts

    2. Current or demand accounts

    3. Fixed accounts

    1. SAVING ACCOUNTS(PLS)

    These types of accounts are designed to encourage the saving habit of the

    customer and lead to long term or invest relationship. Bank saving account are in the nature of

    deposit accounts and are not normally available for drawings.

    Rates of interest are typically ahead, by a small margin. Savings accounts with the banking

    sector represent a very small proportion of total deposits. Customer can make withdrawals from

    this type of account. The cash reserve ratio is typically low then the current account because the

    withdrawals against this account are very low.

    2. CURRENT OR DEMAND ACCOUNT

    These are those deposits, which can be drawn by the depositor at any time by

    representing a cheque to the bank. People deposits their money in this account they gave a ready

    command on their account in developed countries of world, a very significant part of money is

    kept under current or demand account. On this type of account of interest transfer of cash or by

    at sight. The cash reserve ratio for his account is very high. The operating cost for the handling

    of this type of account is very regular.

    3. FIXED OR TERMS ACCOUNT

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    Fixed accounts are those which are deposited for a fixed period of time and repayable

    after the expiry of stipulated time to the customer. Those people who have surplus funds and

    want to have save investment deposit the amount in the fixed account.

    The rate of interest given to depositor varies with the length of deposit, i-e. It is higher

    for longer period and lower for shorter period.

    The rate of this type of deposits is higher the saving bank accounts. The cash reserve against this

    deposit are vary low because there no fear of with draw of a month before the stipulated of time.

    FINANCE PRODUCTS

    1. Agriculture Schemes

    2. Business Promotion Finance Schemes

    1. Agriculture Schemes

    There are many agriculture promotion schemes provided by BOP.

    Kissan Dost Agricultural Finance Scheme

    Kissan Dost Tractor Finance scheme

    Kissan Dost Aabiari Scheme

    Kissan Dost Mechanization Support Scheme

    Kissan Dost Farm Transport Scheme

    Kissan Dost Eslah-E-Arazi Scheme

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    Kissan Dost Live Stock Development Scheme

    Kissan Dost Live Stock Scheme

    Such type of schemes provides farmers a real plate form to accelerate. Some facilities given by

    Kissan Dost Agricultural finance scheme are:

    - Purpose

    Provision of financial facility to farmers for purchase of inputs (Seed, fertilizer, pesticides,

    fungicides etc).

    - Amount

    Maximum of Rs.500000 according to per acre limit of the crop.

    - Security

    Charge on Agriculture Land through Agriculture Pass Book.

    - Insurance

    The borrower will have to arrange life assurance under the Banks charge.

    - Mark-up

    9% mark-up per Annum.

    2. Business Promotion Finance Schemes

    BOP Quick Cash

    BOP Car Loan

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    BOP House Loan

    BOP SME Loan

    BOP Assaish Loan

    BOP House Loan For Federal Govt

    2.1. BOP CAR LOAN

    BOP car loan is a demand financing facility to purchase brand new locally

    manufactured/Assembled cars for personal use. This facility can be availed by salaried person of

    different nature and by the business persons. All must have the holdings of NIC.

    2.2. BOP Aasaish Loan

    BOP Aasaish loan is demand finance facility for purchase of consumer durable goods like TV,

    Refrigerators, Mobiles, Microwave Oven, Fans, Audio/Video system etc with no down payment,

    in addition with the free home delivery. The financing tenure of this product is max 36 months.

    The nature of employment should be salaried or the business man.

    SERVICES

    These are the services provided by the BOP.

    ATM Facility

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    Letter of Credit

    Pay Order

    On-Line Banking

    E-Banking

    Debit Card

    Consumer Financing

    Agriculture Financing

    Corporate Financing

    Commission free Remittance

    Demand Drafts

    Collection of Utility

    Lockers Facility

    3.1. Automated Teller Machine (ATM)

    Through the ATMs Customers have access to the various services such as withdrawal,

    balance enquiry and mini statement? Complete security is ensured because access to the account

    is only possible by entering a four digit personal identification number (PIN) known only to the

    account holder. Cash withdrawal limit is up to Rs.20, 000 per day. Annual charges of ATM is

    Rs.250/- per card.

    3.2. Online Banking

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    BOP is currently offering window-based online banking to its customers, which gives

    access to information on their accounts and the liability to act on the latest information received

    over the net.

    3.3. Lockers

    It is one of the utility services that BOP provides to their customers for keeping

    jewellery, important documents and other valuables.

    3.4. Demand Drafts

    BOP provides safe, speedy and reliable way to transfer money at vary reasonable

    rates. Any person whether an account holder of the bank or not, can purchase a Demand Draft

    from a bank branch.

    3.5. Letters of Credit

    BOP is offering its business customers the widest range of option in the area of

    money transfer. BOPs letter of credit service is with competitive rates, security, and ease of

    transaction, BOP Letter of credit is the best way to do the business transactions.

    3.6. Pay Order

    BOP provides transfer of money using different facilities. Its pay orders are a

    secure and easy way to move the money from one place to another. The charges for this service

    are extremely competitive.

    3.7. Mail Transfer

    Moves money safely and quickly from BOP Mail Transfer service. The rates for

    this service is quiet impressive as compare to the market.

    3.8. Short Term Investment

    BOP offers excellent rates of profit on all its short term investment accounts. The

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    packages are starting from 3 months. BOPs rates of profit are extremely attractive, along with

    the security and service only BOP can provide.

    3.9. Agricultural Finance

    It help farmers utilize funds efficiently to further develop and achieve better

    production. Provides farmers an integrated package of credit with supplies of essential inputs,

    technical knowledge, and supervision of farming.

    MAJOR CUSTOMERSOF BOP

    Some of the major customers of Bank of Punjab are:

    Educational Institutes

    Agriculturists

    Pakistan Telecommunication Private Limited

    WAPDA

    Pharmaceutical Companies

    WASA

    MDA

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    4 Organizational Structure of Bank of Punjab

    BOARDOF DIRECTORS (BOP)

    01 MR. JAVED MAHMOOD

    CHAIRMAN

    02 MR. SAJJAD HUSSAIN ACTING PRESIDENT

    03 MR. SOHAIL AHMAD

    DIRECTOR

    04 MR. ALMAN ASLAM

    DIRECTOR

    05 MR. ANEEQ KHAWAR

    DIRECTOR

    06 MR. SHAFQAT ELLAHI

    DIRECTOR

    07 MR. SHAFQAT MAHMOOD

    DIRECTOR

    01 MR. RAZA SAEED

    SECRETARY

    TO THE BOARD

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    BOP TOP LEVEL MANAGEMENT

    Mr. Naveed Hafeez Shaikh Acting General Manager HR

    Mr. Nadeem Amir General Manager Finance

    Mr. Sharjeal Masud General Manager Operations

    Mr. Muhammad Salim Mirza General Manager Treasury

    Mr. Shaheen N. Qureshi General Manager Special Assets

    Dr. Shahid A. Zia General Manager T.R.C. & P Division

    Mr. Feisal Azmat Khan General Manager IT

    Mr. Muhammad Hanif Head Audit & Inspection

    Mr. Salman Saeed Head Credit Policy

    Mr. Moazzam M Maneka Head Agriculture Credit Department

    4.1 ORGANIZATIONAL (MANAGEMENT) LEVELSAT BOP

    Successful and profitable banking management deepens upon two principal factors:

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    a) The manner in which the function of banking, that is, the acquiring of deposits, the

    investing or converting such deposits into earning assets, and the servicing of each

    deposits, are performed.

    b) The degree to which officers and employees contribute their talents to the progress and

    welfare of the bank in discharging duties and responsibilities.

    Management is a distinct process consisting of activities of planning, organizing, actuating and

    controlling performed to determine and accomplish stated objectives with the use of human

    being and other resources. The management has two types i.e..,

    a) Centralized (Centralized Management tends to concentrate decision making at the top of

    the organization)

    b) Decentralized (Decentralized disperses decision making and authority throughout and

    further down the organizational hierarchy)

    BOP has a centralized type of management because all the decisions are taken by the top

    management. The BOP has four types of management levels which are as fallows:

    TOP MANAGERS

    Top managers are responsible for making organization-wide decisions and establishing the plans

    and goals that affect the entire organization. These individuals typically have titles such as

    executive vice president, president, managing director, chief operating officer, chief executive

    officer or chairman of the board. The BOP have its top management in their head office at

    Karachi. They are responsible for making the plans and establishing goals the run their business

    smoothly all over Pakistan & around the globe. Among seven member of group Chief Executive

    is called the president. The bank has directors for superintendence and direction of its business.

    The Government appoints six directors as members and one president. These members are also

    responsible for making the policy of the bank.

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    MIDDLE MANAGERS

    Middle managers include all levels of management between the first line level and the top level

    of the organization. These managers manage the work of first line managers and may have titles

    such as department head, project leader, plant manager or division manager.1 BOP divided his

    management into various regions such as Rawalpindi region, Gujranwala region etc. In BOP,

    regional management falls under this category. They are responsible for the planning,

    organizing, leading and controlling of the resources and staff of the whole region.

    FIRST LINE MANAGERSOR LOWERLEVEL MANAGEMENT

    First level managers are the lowest level of management and manage the work of non-managerial

    individuals who are involved with the production or creation of the organizations products. The

    branch managers of BOP fall under this category. These managers are responsible for planning,

    organizing, leading and controlling the staff and all affairs of the branch.

    NON MANAGERIAL EMPLOYEES

    Non managerial employees are not concerned with any decision making. They are normally

    specialized in their work. The nature of their job is repetitive & clerical as they do same work

    again & again. The non managerial employees of BOP consist of OG-II, OG III and clerical

    staff.

    HIERARCHYOF BANK OF PUNJAB

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    The Hierarchy (An arrangement of objects, people, elements, values, grades, orders, classes etc.,

    any system of persons or things ranked one above another) of BOP is shown as Annexed at the

    end of this report. The hierarchy may include:

    Categorization of a group of people according to ability or status.

    A body of clergy organized into successive ranks or grades with each level subordinate to

    the one above.

    A series in which each element is graded or ranked

    A body of officials disposed organically in ranks and orders each subordinate to the oneabove it; a body of ecclesiastical rulers.

    An organization with few things, or one thing, at the top and with several things below

    each other thing.

    The President of BOP is ranked Top at the hierarchy. The other six directors of BOP are ranked

    second in the hierarchy. The Provisional, Regional & Zonal chiefs are ranked 3rd, 4th& 5th

    respectively. The vice President & assistant vice Presidents of BOP are ranked 6th& 7th

    respectively. The Officers Grade I, II & III are ranked 8 th at the hierarchy of BOP. The lower

    level of BOP is consist of Clerical & non- clerical staff.

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    4.3 DEPARTMENTSOFTHE BRANCH

    Banking procedures are divided between various departments. Different departments do theirjobs in occurrence with the bank policies. In BOP each branch is divided into various

    departments depending on their size and volume of business. Head of department manages each

    department & officials of the branch follow procedures. The departments working within BOP

    Bahawalpur Central branch are as under:

    1. Clearing House Department

    2. Remittance Department

    3. Computer Department

    4. Deposits Department

    5. Advances Department

    6. Account Opening Department

    7. Accounts Department

    8. Cash Department

    CLEARING HOUSE DEPARTMENT

    As part of their daily business activity, banks receive cheques and other financial instruments

    from their customers drawn on other banks, to be collected and credited to their accounts.

    Similarly, banks receive cheques/instruments from other banks, deposited by customers of the

    banks drawn on the customers of the drawee banks. Therefore, the banks act as Collecting Banks

    when they send cheques/instruments for collection and as paying Banks, when they receive

    cheques/instruments for collection from other banks. Since each bank receive and sends

    cheques/instruments for collection to and from an number of banks, the process of settlement

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    would clearly be very cumbersome and time consuming if every cheques/instrument had to be

    sent by the collection bank to each of the drawee banks or branch upon which different collection

    items are drawn and to individually pay the proceeds to each of the bank sending

    cheques/instrument in for collection. Therefore, the banks have evolved what is called the

    Bankers Clearing arrangement.

    The Clearing System enables cheques to be paid or cleared centrally and settlement made for

    receivables and payables between the banks. The SBP co-ordinates clearing activity through its

    offices, called the Clearing Houses, set up in big cities and towns. Where SBP does not maintain

    its own office, some other bank, usually BOP (BOP) performs this function. But the clearing

    house facility is available only for cheques/instruments drawn on banks situated within the samecity/clearing house area.

    WORKINGOFTHE CLEARING PROCESS

    Under the clearing arrangements, the State Bank of Pakistan (SBP) offers a Clearing House or a

    centralized exchange facility, which works on the following general lines:

    All the banks operating in a city who are members of the Clearing House maintain an

    account with the SBPs Clearing House.

    Every day representatives of all the banks in every city meet the Clearing House, first

    meeting in the morning, at an appointed time, for the purpose of depositing their own

    customers , cheques/instruments to be collected from other banks and receiving

    cheques/instrument drawn on their account holders from the others banks.

    At the Clearing House accounts of all the banks are debited by the total amount of

    cheques/instruments drawn on their customers accounts and credited with the amount of

    their customers cheques/instruments drawn on other banks, as per the list of cheques

    submitted by each bank.

    The cheques/instruments received, also called Inward Clearing, and are taking back by

    each bank to its bank/branch. The amounts of each cheques/instrument is debited or

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    recovered from each drawee customers account and credited to the Clearing House

    account. Similarly, against the amount credited by the Clearing House as Outward

    Clearing, the appropriate customers accounts are credited and clearing House account is

    debited.

    Any cheques/instruments received by a bank that cannot be paid, due to insufficient

    balance in its customers account or for any other reason, are returned back to the

    Clearing House and a credit is claimed and obtained there against.

    RULES & REGULATIONSOF CLEARING HOUSE

    Timing:(Monday to Saturday)

    i. 1st Clearing at 10:00 a.m.

    ii. 2nd Clearing at 2.30 p.m.

    Each bank will send competent representative to exchange the cheques.

    Each bank is required to insure that all cheques and other negotiable instruments are

    properly stamped and suitably discharged

    An objection memo must accompany each and every cheque when return unpaid duly

    initialed.

    Each bank is required to maintain sufficient funds in the principal account with SBP to

    meet the payment obligations.

    The State Bank of Pakistan debit the account of each member of the clearinghouse withthe proportionate working expenses incurred on the operation of clearing house. These

    expenses are very nominal.

    OUTWARD CLEARINGATTHE BRANCH

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    The following points are to be taken into consideration while an instrument is accepted at the

    counter to be presented in outward clearing:

    The name of the branch appears on its face where it is drawn o.

    It should not stale or post dated or without date.

    Amount in words and figures does not differ.

    Signature of the drawer appears on the face of the instrument.

    Instrument is not mutilated.

    There should be no material alteration, if so, it should be properly authenticated.

    If order instrument suitably indorsed and the last endorsees account being credited.

    Endorsement is in accordance with the crossing if any.

    The amount of the instrument is same as mentioned on the paying-in-slip and

    counterfoil.

    The title of the account on the paying-in-slip is that of payee or endorsee (with the

    exception of bearer cheque).

    If an instrument received other than BOP then special crossing stamp is affixed across

    the face of the instrument. Clearing stamp is affixed on the face of the instruments,

    paying-in-slip and counterfoil (The stamp is affixed in such a manner that half

    appears on counterfoil and paying-in-slip). The instrument is suitably discharged,

    where a bearer cheque does not require any discharge and also an instrument in favor

    a bank not need be discharged.

    The instrument along with pay-in-slip is retained while the counterfoil is given to the customer

    duly signed. Then the following steps are to be taken:

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    1. The particulars of the instrument and the pay-in-slip or credit voucher are entered in the

    outward clearing register.

    2. Serial no is given to each voucher.

    3. The register is balanced; the credit vouchers are balanced from the instruments and are

    released to the respective departments against acknowledgement in the register.

    4. The instruments are arranged bank wise.

    5. The schedules are prepared in triplicate, two copies which are attached with the relevant

    instrument and the third is kept as office copy.

    6. The house page is prepared from schedules in triplicate.

    7. The schedules and house pages are signed by the house in charge with branch stamp.

    8. The grand total of the house page is taken and agreed with that of the outward clearing

    register.

    9. The instrument along with duplicate schedule and house page are sent to the main office.

    10. The entry of the instrument returned unpaid is made in Cheques returned Register. If the

    instrument is not to be presented again in clearing then a covering memo is prepared. The

    covering memo along with returned instrument and objection memo is sent to the

    customer who sent the same to his account.

    INWARD CLEARINGOFTHE BRANCH

    1. The particulars of the instruments are compared with the list.

    2. The instruments are detached and sort out department wise.

    3. The entry is made in the inward clearing register (serial no. Instrument no. Account No)

    4. The instruments are sent top the respective departments

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    5. The instruments are scrutinized in each respect before honoring the same.

    SPECIAL CLEARING

    In addition to the normal clearing function at Clearing house it is mutually agreed to hold an

    extra clearing at the clearing house on the particular day and time which is known as special

    clearing it is arranged due to the rush of work arising out of say, more Holidays declared by the

    Central Govt. at a time, but normally special clearing is held on last working day of half yearly

    and yearly closing i.e. 30th June and 31st Dec. every year.

    REMITTANCE DEPARTMENT

    The Remittance department deals with the transfer of money from one place to another. Funds

    transfer facility or remittance of funds is on of the key functions of the banks all over the world.

    Remittances through banking channels save time, costs less and eliminate the risks involved in

    physical transportation of money from one place to another. BOP transfers money in the

    following ways.

    Pay Order

    Demand Draft

    Mail Transfer

    Telegraphic Transfer

    Pay Slip

    Call Deposit Receipt

    Letter of Credit

    Travelers Cheque

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    The Job responsibilities & requirements of remittance department include:

    Responsible for money transfers, issuance of pay-orders & drafts, collection items,

    maintenance of cheque books & ATM cards and all other counter specific products and

    services

    Ensure highest level of customer service in a professional and competent manner

    Must ensure that the activities are carried out strictly in accordance with the laid down

    procedures/processes, and SBP/Compliance guidelines

    Responsible for Cash, Clearing, Inland remittances including Demand Drafts and PayOrders

    Ensure high standards of customer services within the assigned turn around time

    Ensure compliance with SBP's regulations and internal controls

    handling cash, clearing, local remittances, and other related activities at branch level

    PARTIESINVOLVEDIN REMITTANCES

    There are four parties involved in Remittance, which are

    Remitter

    Remittee

    Issuing Bank

    paying Bank

    REMITTER

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    One who initiates, or requests for a remittance. The remitter comes to the issuing or originating

    branch, asks for a remittance to be made, and deposits the money to be remitted. The bank

    charges him a commission for this service. He may or may not be the branchs customer.

    ISSUING BANK

    The bank that sends or affects the remittance through demand drafts, telegraphic transfers, Mail

    Transfers, Pay order etc

    PAYING BANK

    Paying Bank also knows as the drawee branch, the branch on which the instrument is drawn. Ithas to make the payment (usually located in a different city or country).

    KINDSOF REMITTANCES

    Transfer within the branch

    Transfer from one branch to another

    Transfer from one bank to another bank in the same city

    Transfers from one bank to another bank in two cities.

    ACCOUNT OPENING DEPARTMENT

    The opening of an account is the establishment of banker-customer relationship. This department

    performs the duty of opening accounts for customers. It also issues checkbooks to customers. A

    person who wishes to open an account with the bank has to fill an account opening form

    obtained from any branch of BOP. The bank officer tactfully obtains information about

    character, integrity, responsibility, occupation and the nature of business of the perspective

    customer. Any individual, who has attained the age of majority and is of sound mind can open

    and maintain his/her account. Two or more individuals may open an account jointly. Similarly,

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    business organizations such as sole proprietary concerns, partnership firms, and limited liability

    companies as well as non-profit organizations like clubs, trusts, societies, associations and

    NGOs etc, may open their accounts. The documents required for BOPs Account opening are

    showed as Annexed at the end of this report.

    The following requirements are necessary for opening an account.

    Identification of the new customer.

    Ascertaining the genuineness of the stated occupation business of the customer.

    Determining the correct residential and permanent address.

    Completion of all relevant columns of the Account opening form.

    Proper completion of documentation.

    FUNCTIONSOF ACCOUNT OPENING DEPARTMENT

    Providing account opening form according to the customer's requirements,

    Guide the customer about the requirements of the account opening and form filling,

    Check the forms whether they are correctly completed or not,

    Preparing checklist,

    Stamping on the form,

    Maintaining account opening register,

    Pasting of forms in register after release from general banking in charge,

    Issuance of cheque books,

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    Issuance of accounts maintenance certificate,

    Closure of account

    Verification of signature in case of cheque presented before releasing of account opening

    from SS card is not yet scanned

    CASH DEPARTMENT

    All physical movement of cash in the bank is made through the cash department. As bank is

    borrowing and lending institution, therefore cash is the top most priority of Bank. Another aspect

    is that cash department is for the security purpose, security in a sense that there should be no

    embezzlement of funds or in money leaded to bank by any party or person. The efficiency of

    bank is also related to this department the more efficient the bank is the stronger and busy is the

    cash department. Cash department perform following functions

    Cash department owes its important to the fact that it is a major point of contract between the

    bank and the customer, the banks most valued relationships. This department is the showcase of

    the bank and conveys the first impressions about the banks commitment to professionalism in its

    systems and procedures and to courteous and efficient customer service.

    Normally cash department performs following functions

    Collection of funds

    Acceptance of deposits

    Collection of utility bills

    Payment of checks

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    Remittances

    Act according to any standing instructions

    Transfer of funds from one account to another

    Verification of signatures

    Posting

    Handling of Prize bond

    The two main activities of cash department are as fallows:

    DEPOSIT CASH IN CUSTOMERS ACCOUNT

    When the customer want to deposit amount in his account at opening of account or after that then

    he has to fill a deposit slip that shows the amount and the account in which the cash will be

    deposited. Then teller will receive amount and credit the customers account that shows increasein customers bank account.

    MAKE PAYMENTS FROM CUSTOMERS ACCOUNT

    When the customer draws a cheque on the bank to pay a certain amount then BBO Operator will

    debit the customers account that shows reduction in his account balance.

    CHEQUEENCASHMENTPROCEDURE

    RECEIVING OF CHEQUES

    The cash is paid against the cheques of the client. The following points are important.

    Cheque is drawn on same branch

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    Cheque is not post dated.

    Amount in words and figure are same.

    It should be bearer cheques so the word bearer should not cross.

    VERIFICATIONOF SIGNATURE

    After receiving the cheques the cheques the operation manager verify the signature of the

    account holder and the signature on the cheques. If the signature is not same it is returned

    back otherwise forward to BBO Operator for posting.

    COMPUTER TERMINAL PROCESS

    The cheque is received in computer terminal, where BBO operator checks the balance of the

    account holder. The BBO operator also sees the stop payment instructions, whether received

    from account holder or not. After considering these points BBO Operator post the cheque in

    BBO (Branch back office system) and forward to operation manager.

    PAYMENT OF CASH

    After posting the cheque the operation manager cancelled the cheque and returned back

    to cashier. The cashier enters the cheque in cash paid registered and pays against the

    second signature of receiver on the back of the cheque.

    DEPOSITS DEPARTMENT

    The primary function of BOP is to accept and receive surplus money from the people, which

    they willingly deposit with the Bank. Like all other Banks, BOP also take incitation to attract as

    much depositors as it can. The deposit department accepts/collects deposit from accountholders.

    The BOP offer different deposit schemes to its customers, which includes the following:

    Current Deposits

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    PLS Saving Deposits

    Fixed Deposit Account ( Time Deposits)

    Foreign Currency Account

    BOP Premium Aamdani

    Foreign Currency Account

    ADVANCES DEPARTMENT

    The bank is profit seeking institution. It attracts surplus balance from the customer at low rate of

    interest and makes advances at a higher rate of interest to the individuals and business firms.

    Credit extensions are the most important activity of all the financial institutions, because it is the

    main source of earnings. Advances department is one of the most sensitive and important

    department of the bank. The major portion of the profit is usually earned through this

    department. The job of this department is to make proposals about the loans; the creditmanagement division of head office directly controls all the advances.

    The advances Department receive application from intending borrowers. After receiving

    application the advance department processes it further. After analyzing and detailed

    investigation, they decide whether to approve the loan or not. Some loan approvals are made by

    the Manager of the branch within his powers as prescribed by the banks higher authorities,

    while some loan applications are submit to higher authorities for their approval. Some advances

    are of the following nature

    Agriculture advance to farmers

    Medium term advance for working capital

    Long term advance for setting industry

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    Short term advance to businessman

    The Advances department deals in following transactions:

    1. Preparation and submission of proposals of Running finance, Cash finance, Demand

    finance, Export finance, Staff finance, Finance against imported merchandise etc for

    sanction of finance limit from the hire authority.

    2. Preparation and posting of vouchering of all type of finance.

    3. Accruals & recovering of Markup on finances on periodical basis.

    4. Approval of transfer of funds through DD-TT, PO, MT, IBCO etc to various branches by

    debiting the limits.

    5. Preparation of weekly, monthly, quarterly, and annually statement to the hire authority.

    6. Transfer of funds from one account to another account of the party taking the authority

    letter.

    7. Preparation of advances record.

    8. Timely submission of returns/reports, daily, weekly, monthly & quarterly.

    9. Checking of computer outputs of the department on daily basis.

    10. Balancing of all financing heads.

    COMPUTERDEPARTMENT

    This department is playing a very important role in making the banking procedures faster and

    helping the bank for providing better services to its customers. The BOP has three types of

    branches in all over Pakistan, these included

    ONLINEBRANCHES

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    The branches, which are directly, link with central computer AS-400, through wide area

    networking through fiber optics. These branches have dumb terminal directly linked with central

    computer.

    BATCH BRANCHES

    The branches where all transactions are carried out with the computer base system but these

    branches are not connected to the central computer with wide area net working. Batch branches

    are using three type of system, Branch Back Office (BBO) based on FoxPro, Branch Automated

    System based (BAS) on UNIX, Branch Integrated System (BIS) based on FoxPro in Karachi

    mostly branches are facing this problem. BAS was establish in the beginning while BBO iscurrently implemented now efforts are under way to convert all branches into Electronic Banking

    System (EBS) which is used by online branches as this system does not require a person to

    remain sitting till the branch closed its daily operation but the system automatically close it self

    when the branch timing is over. The database in head office is also based on this system.

    MANUAL BRANCHES

    The branches where all transactions are carried out manually and records are maintained onregisters usually stored in big wardrobes. Manual branches reports Regional head office

    regarding their daily transactions. In Regional head office through On Line, terminal data goes to

    head office central computer; Except for branches those are On Line as they transfer there daily

    data directly through there own terminal. As day-to-day, activities of all branches are recorded in

    a central computer.

    EVENINGDATARECEIVINGCENTER

    Data form batch branches reach the main branch in floppy diskettes while form manual branches

    it is in form of hard copy. Data comprises of transactions in profit loss account, current account,

    advances etc termed as Daily Transaction Report. Clerk in charge register all diskettes and

    manual in registers called job booking register one for each of two type of data. These floppies

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    and manual are bring in by riders. There are fourteen riders in total who bring information form

    all branches located in Karachi region.

    DATAENTRY DEPARTMENT

    The next task after receiving the data is to enter that data in to a computer. The floppy disk is

    directly inserted in the computer. The program in used is based on COBOL language. This

    program is designed in away that it demand Hash Value value before opening the floppy for

    further action this value serve the purpose of password or pin code send by the branch on

    entering that value the data enter in to the computer. This computer is attached with the terminal

    of central computer. The operator of that terminal takes the data from the computer and

    converted it in to a text file through that terminal the data finally goes to the central computer.

    DEFECTSAND ERROR HANDLING

    Errors of different origin occur when the data goes to central computer. Sometime retrieving data

    from the system (BAS, BBO, and BIS), other than used in HO (EBS) also caused errors. Other

    errors include Unmatched (This error occurs when document no matched with the previous one

    exists), no master (when opening of new account is not mentioned), Date in Valid, duplicate

    cheques (this error occur when the last objection is not removed). These and other such errors are

    seen by the person in charge. In the end of day print out of the data enter in central computer is

    taken. Any Incomplete information for any branch and any information require by that particular

    branch is sent to that branch. More over material is used to make a WST which is sent to State

    Bank of Pakistan.

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    STRUCTUREOF BRANCHS ACCOUNTS DEPARTMENT

    5.1 Description of Accounts Structure

    The structure of BOPs Accounts department is shown as Annexed at the end of this report. The

    Accounts department of the branch is controlled by the Chief Accountant under direct

    supervision of Branch Manager. The Branch has one cashier & two clerks for assistance and help

    of Chief Accountant. The BBO (Branch Back Office system) Operator has also assist Chief

    Accountant in various tasks.

    The head of branchs Accounts department is called Chief Accountant, who performs his

    functions under direct supervision of Branch Manager. The Chief Accountant is responsible for

    the central accounting records and controls over all financial transactions of the Branch. He also

    directs a wide variety of accounting activities and meets important deadlines& analyzes and

    interprets accounting data of the branch. The other responsibilities of Chief Accountant include:

    Plans and directs the activities of Cashier, BBO Operator and clerical employees of the

    branch engaged in the maintenance of a variety of accounting records.

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    Directs and participates in the development and revision of procedures in order to meet

    requirements of law, provide services to Branch Manager, improve efficiency in branch

    activities, and coordinate branch activities with those of other departments.

    Directs and reviews the preparation of periodic and special financial statements, reports,

    projections, and recommendations, on which important administrative decisions are

    based.

    Directs and reviews the study of new and revised laws, rules, and programs affecting the

    central accounting system and records and installs or recommends changes as

    appropriate.

    Designing and operating a system to capture, record, process, and store all relevant

    documents and information about the financial activities of the branch.

    Ensuring the integrity and reliability of the information system, and preventing fraud

    from inside and outside the branch.

    Preparing financial statements that are reported to Regional Management of BOP.

    Preparing financial statements and accounting reports for distribution to the branch

    Manager for their planning, control, and decision-making needs.

    The Chief Accountant with the help of branchs clerical staff is preparing following

    reports:

    o Monthly Profit & Loss account- F48

    o Daily Statement- F21

    o General Ledger

    o General Ledger Abstract

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    o General Ledger head wise

    o Bank transfer Scroll

    o Misc Book

    o Monthly return file

    o Charger List

    o PLS Profit list

    o Weekly Telegram

    o Transfer Responding Advice Dispatched Register- F15

    o Cash Remittance In

    o Cash Remittance Out

    o BOP General Account

    o Clearing register

    o Debit & Credit supplementary

    Debit supplementary is used for debit voucher and credit supplementary is used for credit

    voucher books and register maintained by bank are as fallows

    General ledger included:

    Statement of daily affairs

    Cash book or cash cum day book

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    Transfer book

    Income & expenditure ledger

    Income& expenditure includes:

    1. Discount

    2. Service charges

    3. Commission from utility services

    4. Salaries allowances & provident fund

    5. Rent taxes insurance lighting

    6. Profit paid on deposits and borrowings

    7. Auditors fee & legal charges

    5.2 BANK ACCOUNTING OPERATIONS

    Accounts Department

    Accounts Department of the bank can be considered the most important department. This

    department is basically concerned with processes and activities of recovering, sorting,

    summarizing and reporting data resulting from the whole day transactions of all the departments.

    Actually the process of this activity starts from the preparation of all the required vouchers by

    different related departments. When these vouchers are prepared, these are posted into respectivecomputer terminals by the relevant departments. Before merging, a batch list is printed out by

    Computer Department and duly checked by the respective departments. After this, merging stage

    comes, after which a proof list is printed out. This is the stage, where Accounts Department

    starts performing its function. Proof list is checked by the Accounts Department. The account

    department prepare following vouchers and reports

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    Monthly Profit & Loss account- F48

    General Ledger

    General Ledger- Abstract

    Check Book Issue Register

    Western Union payments Register

    Demand Notices

    Miscellaneous Book

    Bank Transfer scroll

    General Ledger- Head wise

    Hash Value Register

    End of Day register

    Monthly return register

    Charges A/c register

    P-L-S Profit list

    Weekly Telegram

    Mail Transfer Register

    Provident file

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    Transfer Responding Advice Dispatched Register-F15

    Cash Remittance IN

    Cash Remittance OUT

    BOP General Account

    Utilities register

    Statement of affairs

    Closing entries

    Daily activity checking

    Minor expense recording

    5.3 ROLE OF CFO (CHIEF FINANCIAL OFFICER)

    The organizations most senior executive role charged with leading and directing

    financial strategy and operations.

    Financial Management:

    PBOPic Financial Management (PFM) is the system by which financial resources are

    planned, directed, and controlled to enable and influence the efficient and effective delivery of

    public service goals.

    ROLE OF CFO (Chief Financial Officer):

    Traditional role of Chief Accountant:

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    The Chief Accountants used to perform several tasks which were preparing accounts,

    preparing budgets, operational reporting and interpreting, evaluating operating results, preparing

    income tax returns, establishing internal control procedures to safe-guard the companies assets.

    Transition from Chief Accountant to Chief Financial Officer:

    Due to increased governance requirement there arises a need to empower the chief

    accountant and to make him responsible by requiring him to sign the accounts. There comes the

    code of corporate governance, which makes the chief accountant powerful and more responsible.

    With the new role, Chief Accountant becomes Chief Financial Officer (CFO).

    APPOINTMENT AND APPROVAL REQUIREMENT:

    The appointment, removal and remuneration terms and conditions of employment of the

    chief financial officer of a listed company shell be determined by the Chief Executive Officer

    with the approval of the Board of Directors.

    QUALIFICATION REQUIREMENT:

    The qualification requirement is defined under the code of corporate governance that is

    the person appointed as the Chief Financial Officer must be Member of recognized body of

    professional accountants or

    A graduate from a recognized university or equivalent, having at least 5 years experience

    in handling financial and corporate affairs of a listed company.

    Attending Board Meetings:

    The Chief Financial Officer of a listed company is required to attend the meeting of the

    board of directors.

    THE CFO IN A PUBLIC SERVICE ORGANIZATION:

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    1 Is a key member of the Leadership Team, helping it to develop and implement

    strategy and to resource and delivers the organizations strategic objectives sustainably and in

    the public interest;

    2 Must be actively involved in, and able to bring influence to bear on, all material

    business decisions to ensure immediate and longer term implications, opportunities and risks are

    fully considered, and alignment with the organizations financial strategy; and

    3 Must lead the promotion and delivery by the whole organization of good

    financial management so that public money is safeguarded at all times and used appropriately,

    economically, efficiently and effectively.

    To deliver these responsibilities the CFO:

    4 Must lead and direct a finance function that is resourced to be fit for purpose;

    5 Must be professionally qualified and suitably experienced.

    Implication of New Responsibilities:

    The new responsibilities apply to all Chief Financial Officers of Listed Companies,

    Insurance Companies, Banks and DFIs. Mostly the CFO presents the financial position relating

    to the period which has been over, and the period which has to come that is the financial position

    attained and the financial projection i.e. where the organization will be.

    Responsibilities towards Board of Directors:

    The Chief Financial Officer is required to furnish necessary and classified information to

    the board of directors along with his analysis and suggestions as the Chief Financial Officer

    attends the board meetings, any issue with financial implications is being discussed, the person

    likely to be most in command of these implication is on the spot and immediately available for

    questions.

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    In order to strengthen and formalize corporate decision-making process, significant issues

    are required to be placed for the information, consideration and decision of the boards of

    directors by the CFO. These are:

    Annual business planes, cash flow projection, forecasts and long term

    planes.

    Budgets include capital, manpower and overhead budgets along with

    variance analyses.

    Quarterly operating results of the company as a whole and in terms of its

    operating divisions or business segments.

    Details of joint ventures or collaboration agreements or agreements with

    distributors, agents, etc.

    Default in payment of principal and/or interest, including penalties on late

    payments and other dues, to a creditor, bank or financial institution, or default in

    payment of public deposit.

    Failure to recover material amounts of loans, advances, and deposits made

    by the company, including trade debts and inter-corporate finances.

    Significant public or product liability claims likely to be made against the

    company, including any adverse judgment or order made on the conduct of the

    company.

    Responsibilities towards Shareholders:

    The Chief Financial Officer is required to provide all the necessary data to be presented

    in the Directors Report. For this purpose Chief Financial Officer must ensure the following.

    The financial statement, prepared by the management of company, present fairly its states

    of affairs, the results of its operation, cash flows and changes in equities.

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    Proper books of accounts of the company have been maintained

    Appropriate accounting policies have been consistently applied in preparation in financial

    statements and accounting estimates are based on reasonable and prudent judgment.

    International accounting standards, as applicable in Pakistan, have been followed in

    preparation of financial statements and any departure there from has been adequately

    disclosed.

    The system of internal control is sound in design and has been effectively implemented

    and monitored.

    There are no significant doubts upon the companies ability to continue as going concern.

    There has been no material departure from the best practice of corporate governance as

    detailed in the listing regulations.

    Internal And External Reporting for Decision Making

    Chief Financial Officer now has extensive responsibilities for internal and external

    reporting. All the information required for decision-making by the Board of Directors and Chief

    Executive is processed and furnished by the Chief Financial Officer. Apart from this, external

    reporting requirement is fulfilled by Chief Financial Officer, the accounts and financial

    statements are signed by the Chief Financial Officer before they are sent to concerned

    authorities.

    CCG requires that the listed companies submit their quarterly accounts to the

    shareholders within one month of the close of the first and third quarter of year of account.

    The CCG does not prescribe the time for submitting half yearly accounts to the

    shareholders. Here we can refer to section 245 of companys ordinance 1984 for this purpose,

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    which requires half yearly accounts to be submitted within two months of the close of first half.

    The CCG requires a limited review of half yearly accounts by external auditor.

    Annual audited accounts are now required to be submitted within four months of the

    close of financial year.

    5.4 USEOF ELECTRONIC DATAIN DECISION MAKING

    USEOFELECTRONICDATAINDECISIONMAKING

    Electronic data gives exact values and figures which top level management required. Because of

    electronic data they came across to know those minute things which impacts a lot on final place.

    Through this they can measure exact profit and loss accounts, assets and liabilities up to a branch

    level from where they can decide which should be kept and which should not.

    Through this top level management is able to decide which product should be taken into course

    for further level or which should stop.

    Electronic data make management able to take decision at any point of time.

    Decision making can be regarded as an outcome of mental processes leading to the selection of a

    course of action among several alternatives. Every decision making process produces a final

    choice. The output can be an action or an opinion of choice.A significant part of decision making

    skills is in knowing and practicing good decision making techniques. One of the most practical

    decision making techniques can be summarized in following simple decision making steps:

    1. Identify the purpose of your decision. What is exactly the problem to be solved? Why it

    should be solved?

    2. Gather information. What factors does the problem involve?

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    3. Identify the principles to judge the alternatives. What standards and judgment criteria

    should the solution meet?

    4. Brainstorm and list different possible choices. Generate ideas for possible solutions.

    See more on extending your options for your decisions on my brainstorming tips page.

    5. Evaluate each choice in terms of its consequences. Use your standards and judgment

    criteria to determine the cons and pros of each alternative.

    6. Determine the best alternative. This is much easier after you go through the above

    preparation steps.

    7. Put the decision into action. Transform your decision into specific plan of action steps.

    Execute your plan.

    8. Evaluate the outcome of your decision and action steps. What lessons can be learnt?

    This is an important step for further development of your decision making skills and

    judgment.

    The decision making of Management of BOP rely on information system resources which

    includes people and a variety of hardware, software, data, and communications network

    technologies as resources to collect, transform, and disseminate information in Bank.

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    SOURCESOF FUNDSTREND

    The major sources of funds are:

    Public Source

    As the largest regional bank of Pakistan according to asset base with specialized in

    Agriculture has a large deposits with 80% from the rural areas of the Punjab. The Banks

    major source of funds is from the Public.

    Money Market

    Figurative expression for the informal network of dealers and investors over which short-

    term debt securities are purchased and sold. Money market securities generally are highly

    liquid securities that mature in less than one year, typically in less than ninety days.

    Corporate treasuries and Government Institutions

    Corporate sector is one of the major sources of funds in all types of Banking. All major

    organisations, financial institutions and government & private organisations are the major

    sources of the funds e.g., WAPDA.

    ALLOCATIONOF FUNDSTREND

    BOPs funds are allocated to the following departments. The banks major focus is on short term

    financing. Major allocation of funds are on these divisions.

    LONG TERM FINANCING

    Long term financing includes a tenure more than one year.

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    SHORT TERM FINANCING

    Short term financing includes period less than one year. The banks major focus is on short term

    financing.

    From the above it is further sub distributed to

    1. SME Division

    2. Agriculture financing

    3. Consumer financing

    4. Corporate financing

    The distribution of funds to these departments are Banks internal matter and they avoid to

    disclose. Through Financial Statements it is only possible to analyze long term and short term

    financing.

    AGRICULTUREFINANCING

    The bank provides adequate and timely financial assistance to the farmers to improve

    production potential of agriculture sector. Insurance of leased assets, animals, crops and life

    assurance of borrowers are all source of money for the bank.

    E-BANKING

    The bank has a centralized database that is web-enabled. All the services that the bank has

    permitted on the internet are displayed in menu. Any service can be selected and further

    interaction is dictated by the nature of service.

    UTILITYBILLS

    The bank also makes possible the payment of electricity, gas and telephone bills for its customers

    charging some commission on each payment.

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    LOCKERS

    Commission charged on lockers provided by bank for customers, is also a source of inflow for

    the bank.

    CONSUMERFINANCING

    Personal Finance, mortgage finance, business finance, smart cash, auto financing and travelers

    cheques are all sources of funds for the bank. The bank finances all these loans and facilities on

    competitive mark up rates.

    AGRICULTUREFINANCING

    The bank provides adequate and timely financial assistance to the farmers to improve production

    potential of agriculture sector. Insurance of leased assets, animals, crops and life assurance of

    borrowers are all source of money for the bank.

    5.5 SOURCESOF FUNDS

    Rupees in Millions

    Year 2007 2008 2009 2010 2011

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    Share Capital 4,924,106 5,908,927 7,090,712 8,154,319 8,969,751

    Reserves 10,813,914 13,536,041 13,879,260 15,772,124 19,941,047

    Borrowings 11,084,790 8,756,847 11,704,079 10,886,063 40,458,926

    Deposits

    465,571,71

    7

    463,426,60

    2

    501,872,24

    3

    591,907,43

    5 624,939,016

    Other Liabilities 23,068,314 24,974,450 26,596,300 30,869,154 39,656,831

    Horizontal Analysis (%)

    Share Capital 100 120 144 166 182

    Reserves 100 125 128 146 184

    Borrowings 100 79 106 98 365

    Deposits 100 100 108 127 134

    Other Liabilities 100 108 115 134 172

    Table 5.1 Sources: BOP Annual Report

    GENERATIONOFFUNDS

    Rupees in

    Millions

    Year 2007 2008 2009 2010 2011

    Markup/return/interest earned

    20,947,33

    3

    33,692,66

    5

    44,100,93

    4

    50,569,48

    1 60,942,798

    Net markup/interest income 14,387,93 23,370,89 30,153,71 33,629,47 37,058,030

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    5 7 6 0

    Net markup/interest income after provisions

    12,639,77

    0

    21,146,97

    0

    27,782,17

    0

    28,906,73

    5 26,087,216

    Total non-markup/ Interest income 8,304,716 9,392,351

    12,162,89

    2

    13,544,84

    5 16,415,862

    Total income ( Interest + non-Interest)

    20,944,48

    6

    30,539,32

    1

    39,945,06

    2

    42,451,58

    0 42,503,078

    PROFIT BEFORE TAXATION

    11,977,60

    1

    19,056,02

    8

    26,310,57

    7

    28,060,50

    1 23,000,998

    Horizontal Analysis (%)

    Markup/return/interest earned 100 161 211 241 291

    Net markup/interest income 100 162 210 234 258

    Net markup/interest income after provisions 100 167 220 229 206

    Total non-markup/ Interest income 100 113 146 163 198

    Total income ( Interest + non-Interest) 100 146 191 203 203

    PROFIT BEFORE TAXATION 100 159 220 234 192

    Table 5.2 Sources: BOP Annual Report

    5.7 ALLOCATIONOF FUNDS

    Rupees in

    Millions

    Year 2007 2008 2009 2010 2011

    Lendings to Financial Institutions 10,511,322 16,282,942 23,012,732 21,464,600 17,128,032

    Investments 149,350,09 156,985,68 139,946,99 210,787,86 170,822,491

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    6 6 5 8

    Advances

    220,794,07

    5

    268,838,77

    9

    316,110,40

    6

    340,677,10

    0 412,986,865

    Operating Fixed Assets 9,202,969 9,454,365 9,681,974 25,922,979 24,217,655

    Other Assets 19,141,569 23,941,056 37,113,698 30,994,965 44,550,347

    Horizontal Analysis (%)

    Lendings to Financial Institutions 100 155 219 204 163

    Investments 100 105 94 141 114

    Advances 100 122 143 154 187

    Operating Fixed Assets 100 103 105 282 263

    Other Assets 100 125 194 162 233

    Table 5.3 Sources: BOP Annual Report

    6. CRITICAL ANALYSIS

    During Internship it was my prime objective to furnish my knowledge (Theory) to various

    practical situations. The practical work presents an analytical problem while relating theory with

    practice. As a result, analysis of practical versus theory requires a distinct approach. This part of

    report is the essence of the internship, as this will help to better understand the working

    environment of the bank by finding the relationship between what is written in the books and

    what is actually going on in fields. The theory written in the books in cases is not implemented

    as it is. In some cases theory is implemented with a little modification but in other cases theory

    has nothing to do with practice.

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    In accounting, banks dont prepare worksheet, but part of worksheet is prepared like trial

    balance. The securities for the loans are handled in the same way as theory says like mortgage,

    pledge, hypothecation, advances against insurance policies or liquidation procedure is the same.

    There is some difference lies in types of loans in bank that is theory talks about four or five types

    of loans that is cash finance, overdraft, loans etc., but in practice there are some more types used

    by bank like running finance, demand finance etc. All other concepts of remittances, bills,

    foreign exchange deposits, letters of credit are in accordance with theory almost. A bank's

    balance sheet is different from that of a typical company. You won't find inventory, accounts

    receivable, or accounts payable. Instead, under assets, you'll see mostly loans and investments,

    and on the liabilities side, you'll see deposits and borrowings.

    CONCLUSION

    To me, Theory gives the direction to understand the processes and the terminologies going

    across the World using best business practices in a broader view covering each and every aspect

    of possible business scenarios. On the contrary practical life is specific, enclosed in a jar.

    FINANCIAL STATEMENTS ANALYSIS

    Financial analysis is a process which involves reclassification and summarization of information

    through the establishment of ratios and trends. Financial statement analysis is the process of

    examining relationships among financial statement elements and making comparisons with

    relevant information. It is a valuable tool used by investors and creditors, financial analysts, and

    others in their decision-making processes related to stocks, bonds, and other financial

    instruments. The goal in analyzing financial statements is to assess past performance and current

    financial position and to make predictions about the future performance of a company. Investors

    who buy stock are primarily interested in a company's profitability and their prospects for

    earning a return on their investment by receiving dividends and/or increasing the market value of

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    their stock holdings. Creditors and investors who buy debt securities, such as bonds, are more

    interested in liquidity and solvency: the company's short-and long-run ability to pay its debts.

    Financial analysts, who frequently specialize in following certain industries, routinely assess the

    profitability, liquidity, and solvency of companies in order to make recommendations about the

    purchase or sale of securities, such as stocks and bonds.

    The analysis of financial statement refers to the examination of the statements for the purpose of

    acquiring additional information regarding the activities of the business. The users of the

    financial information often find analysis desirable for the interpretation of the firms activities.

    The overall objective of financial statement analysis is the examination of a firms financial

    position and returns in relation to risk. This must be done with a view to forecasting the firms

    future prospective.

    Analysts can obtain useful information by comparing a company's most recent financial

    statements with its results in previous years and with the results of other companies in the same

    industry. Three primary types of financial statement analysis are commonly known as horizontal

    analysis, vertical analysis, and ratio analysis.

    RATIO ANALYSIS

    Ratio analysis enables the analyst to compare items on a single financial statement or to examine

    the relationships between items on two financial statements. After calculating ratios for each

    year's financial data, the analyst can then examine trends for the company across years. Since

    ratios adjust for size, using this analytical tool facilitates intercompany as well as intercompany

    comparisons. Ratios are often classified using the following terms: profitability ratios (also

    known as operating ratios), liquidity ratios, and solvency ratios. Profitability ratios are gauges of

    the company's operating success for a given period of time. Liquidity ratios are measures of the

    short-term ability of the company to pay its debts when they come due and to meet unexpected

    needs for cash. Solvency ratios indicate the ability of the company to meet its long-term

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    obligations on a continuing basis and thus to survive over a long period of time. Financial ratios

    allow for comparison:

    Between companies

    Between industries

    Between different time periods for one company

    Between a single company and its industry average

    HORIZONTAL ANALYSIS

    This technique is also known as comparative analysis. It is conducted by setting consecutive

    balance sheet, income statement or statement of cash flow side-by-side and reviewing changes in

    individual categories on a year-to-year or multiyear basis. The most important item revealed by

    comparative financial statement analysis is trend. A comparison of statements over several years

    reveals direction, speed and extent of a trend(s). The horizontal financial statements analysis is

    done by restating amount of each item or group of items as a percentage. Such percentages are

    calculated by selecting a base year and assign a weight of 100 to the amount of each item in the

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    base year statement. Thereafter, the amounts of similar items or groups of items in prior or

    subsequent financial statements are expressed as a percentage of the base year amount. The

    resulting figures are called index numbers or trend ratios.

    Formula = Current Year amount / Base Year amount * 100

    Horizontal analysis, whilst simple to execute and useful to a certain extent, has its limitations.

    These limitations include:

    Being highly dependent on the selection of base year and the period under examination in

    the financial model.

    Horizontal analysis provides little insight into why the trend occurred in a financial

    model.

    Horizontal analysis does not provide insight into whether the trend in the financial model

    results was superior/inferior to some benchmark.

    Horizontal analysis does not address the challenge of negative numbers.

    RATIO ANALYSIS FOR LAST FIVE YEARS:

    HORIZONTAL ANALYSIS : THIS TYPEOFANALYSISREPRESENTSTHE PERCENTCHANGEINSPECIFIC

    LINEITEMOFTHE INCOMESTATEMENTORTHE BALANCESHEETFROMTHE LASTYEAR. THIS

    ANALYSISISUSEDTO COMMENTONTHE GROWTHOFSPECIFICLINEITEMIN THE INDUSTRYOR

    THE FIRM.

    2007 2008 2009 2010 2011

    Operating Results

    Markup/ return/ interest earned % -24.399 34.8728

    58.2857

    1

    47.1025

    1 33.98141

    Markup/ return/ interest expenses %

    -

    105.785

    32.6842

    8

    73.0610

    7

    64.4559

    9 46.12956

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    Net markup income % 9.0678

    35.7298

    5 46.875 15.086 -13.0556

    Non-markup based Income % 54.994

    24.2479

    5

    17.5807

    7

    54.9424

    5 45.52831

    Non-markup based expenses % 4.09182

    12.8695

    7

    10.9217

    7

    31.4027

    6 17.78069

    Provision against NPLs % -575

    82.9787

    2 85.8006

    11.4973

    3 80.19068

    Net profit before tax % 56.8862

    42.2811

    1

    45.1500

    8

    33.6338

    9 1.588939

    Net profit after tax % 58.7808 49.6345

    41.8614

    5

    38.1440

    6 14.43995

    Balance Sheet

    Total Assets % 32.2964

    34.2264

    8

    40.3350

    3

    32.5746

    9 29.84117

    Advances (net) % 63.9065

    53.4876

    6

    38.0123

    9 37.2049 24.3282

    Investments % 27.6052

    29.2628

    7

    10.1409

    1

    36.1527

    3 61.56789

    Shareholders Equity % 22.5754

    30.9502

    3 34.7794

    36.4199

    3 29.45731

    Revaluation Reserve % 55.9165

    36.9698

    7

    50.3989

    6 -26.0838 -40.7207

    Deposits % 31.9738

    36.1559

    8

    38.1405

    1

    35.7683

    3 28.25508

    Borrowings from FIs % 51.9374

    5.22598

    9

    58.2977

    5

    2.83302

    3 60.83058

    NONPERFORMING LOAN NPL:

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    What DoesNonperforming Loan - NPL Mean?

    A sum of borrowed money upon which the debtor has not made his or her scheduled payments for at least 90 days.

    A nonperforming loan is either in default or close to being in default. Once a loan is nonperforming, the odds that it

    will be repaid in full are considered to be substantially lower. If the debtor starts making payments again on a

    nonperforming loan, it becomes a reperforming loan, even if the debtor has not caught up on all the missed

    payments.

    Nonperforming Loan - NPL

    Institutions holding nonperforming loans in their portfolios may choose to sell them to other

    investors in order to get rid of risky assets and clean up their balance sheets. Sales of

    nonperforming loans must be carefully considered since they can have numerous financial

    implications, including affecting the company's profit and loss, and tax situations.

    2011 2010 2009 2008 2007

    Non Performing

    Advances 48,593 39,101 27,839 22,012 16,255

    Advances 368,692 382,478 390,903 316,737 260,909

    NPL Ratio = Non

    Performing Loans /

    Advances (%) 13.17984 10.22307 7.121716 6.949614 6.230142

    VERTICAL ANALYS IS

    It represents the percent of a line item (expenses, tax, interests, dividends) impacts on total

    revenues.

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    2007 2008 2009 2010 2011

    Markup/ return/ interest earned % 66.69 69.96 82.15 79.67 76.38

    Non-markup based Income % 33.31 30.04 17.85 20.33 23.62

    Markup/ return/ interest expenses % 19.40 19.69 35.80 51.67 60.70

    Non-markup based expenses % 40.16 31.49 17.31 12.95 9.97

    Provision against NPLs % 0.32 1.29 4.44 2.57 8.22

    Net profit before tax % 40.16 47.54 42.45 32.81 21.10

    Net profit after tax % 27.62 37.46 31.56 26.17 19.36

    Ratios 2007

    2008 2009 2010 2011

    Gross spread ratio %71

    72 56 35 21

    Profit before tax to total income %49.8

    59.19 66.11 67.89 53.71

    Markup/ Interest cover ratio Times5.15

    5.08 2.79 1.94 1.65

    Profit after tax to total income %34.26

    46.65 49.16 54.16 49.27

    Total assets turnover times0.06

    0.06 0.07 0.09 0.1

    Return on avg total assets (after tax) %1.88

    2.49 2.65 2.76 2.22

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    Price earning ratio times5.09

    7.25 10.23 7.71 9.31

    EPS (Non dilutive) Rs./share6.86

    9.08 10.01 13.14 10.51

    Dividend per share Rs./share 2.5 4 5.2 3.25 3.5

    Market value per share Rs./share34.95

    65.9 102.45 101.25 97.8

    No. of branches No.241

    253 266 266 272

    Staff Strength No.3,019

    3,144 3,430 3,681 3,859

    Gross margins %4.00%

    3.51% 4.19% 3.10% 3.30%

    Net margin %3.30%

    3.41% 3.99% 3.03% 3.16%

    Net Interest Margin %3.23%

    3.34% 3.90% 2.95% 3.09%

    Total revenue %5.50%

    5.34% 5.39% 4.81% 4.91%

    Equity / Assets %11.60%

    11.90% 12.10% 10.80% 10.30%

    RoE %16.20%

    21.00% 21.90% 25.50% 25.40%

    Cost/Income %49.80%

    38.10% 26.90% 26.40% 24.70%

    Bank Analysis with reference to commercial Banks listed

    on stock exchange

    Financial Position of Commercial Banks

    Registered in Pakistan

    Name

    of As of June 2010

    Commercial Paid up Reserves Assets Deposits Advances Profit Earnings Branch Credit

    Bank Capital (Rs. Bn)

    (Rs.

    Bn) (Rs. Bn) (Rs. Bn)

    After

    Tax

    Per

    share Network Rating

    (Rs. (Rs. (Rs) (Nos)

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    Bn) Bn)

    Habib Bank 7.59 23.6 735.71 584.85 411.36 7.5 9.75 1400 AA+

    UBL 8.97 18.54 788.12 621.53 173.42 8.1 9.03 1249 AAA

    Allied Bank 6.46 5.48 344.7 293.97 168.45 2.51 3.88 757 AA

    MCB 6.28 35.88 450.34 350.72 228.98 7.68 12.22 1038 AA+

    United Bank 10.12 12.82 576.02 465.54 328.55 5.59 5.53 1100 AA+

    First Women 0.28 0.22 8.04 6.4 3.09 0.05 1.67 38 BBB+

    Bank of Punjab 5.29 7.43 217.85 180.82 142.85 -2.63 -4.97 272 AA-

    Soneri Bank 4.11 1.88 81.61 64.73 45.83 0.47 1.13 90 AA-

    Askari Bank 4.06 7.59 194.21 153.32 114.04 0.05 1.01 155 AA

    Bank Al- Habib 4.79 2.8 167.36 136.75 93.25 1.25 2.61 203 AA

    Bank of Khyber 4 1.34 34.43 24.4 11.14 0.11 0.27 34 BBB+

    Bank Al- Falah 8 2.95 333.02 287.77 180.02 1.69 2.12 231 AA

    Saudi Pak 5 0.22 50.83 42.35 27.62 -0.81 -1.54 55 A-

    Faysal Bank 5.3 3.57 137.31 99.61 87.61 0.75 1.41 111 AA

    KASB Bank 4.02 0.17 53.66 44.33 32.65 0.08 0.39 41 A

    Meezan Bank 4.54 0.81 71.74 57.84 38.3 0.44 0.98 111 A+

    NIB Bank 28.44 8.46 177.98 112.12 85.43 -0.73 0.23 240 AA-

    Mybank 4.24 0.41 45.47 31.96 23.03 0.43 1.02 69 A

    Atlas Bank 5.01 0.52 30.7 22.18 17.5 -0.2 -0.39 31 A-

    Standard

    Chartered 38.72 1.95 276.38 173.81 126.27 1.31 0.34 176 AA+

    JS Bank 5.11 0.01 24.16 14.08 9.57 0.16 -0.31 11 A-

    Habib 6.02 6.7 192.45 128.97 101.22 1.57 2.6 100 AA+

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    Metropolitan

    A stock exchange is a corporation or mutual organization which provides "trading" facilities for

    stock brokers and traders, to trade stocks and other securities.The securities traded on a stock

    exchange include: shares issued by companies, unit trusts and other pooled investment products

    and bonds. To be able to trade a security on a certain stock exchange, it has to be listed there.

    The initial offering of stocks and bonds to investors is by definition done in the primary market

    and subsequent trading is done in the secondary market. In Pakis