arc's sid snitkin & ralph rio's aim workshop at arc's 2009 industry forum

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AIM for O&M Information Creation and Handover Guidelines W kh 2 3 08 AIM for O&M Information Creation and Handover Guidelines W kh 2 3 08 Workshop 2-3-08 Orlando, Fl Workshop 2-3-08 Orlando, Fl Sid Snitkin Vice-President & GM Ralph Rio Research Director Enterprise Advisory Services ARC Advisory Group [email protected] Asset Management ARC Advisory Group [email protected]

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ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum in Orlando, FL. What Is Asset Information? What Is Its Role in Asset Lifecycle Management? Asset Information enables ALM Stakeholders to Perform. For Good Performance, it must answer: • any reasonable question, • about any asset, • for any ALM stakeholder • in a way that supports their workflow Asset Information is the “Virtual Asset” that Humans need to understand, analyze and improve the Physical Asset

TRANSCRIPT

Page 1: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

AIM for O&MInformation Creation and Handover Guidelines

W k h 2 3 08

AIM for O&MInformation Creation and Handover Guidelines

W k h 2 3 08Workshop 2-3-08Orlando, Fl

Workshop 2-3-08Orlando, Fl

Sid SnitkinVice-President & GM

Ralph RioResearch Director

Enterprise Advisory ServicesARC Advisory [email protected]

Asset ManagementARC Advisory Group

[email protected]

Page 2: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

Workshop Agenda Workshop Agenda

Introduction & Workshop OverviewIdentify the Issues and Solution Options• What is AIM for O&M & Why Do We Need Guidelines?

• Sid Snitkin - ARC

• Owner/Operator Issues and Recommendations• Cliff Pedersen (Suncor Retired)• Dave Kwilosz (Eli Lilly)• Peter Reynolds (Irving Oil)

EPC I d R d ti• EPC Issues and Recommendations• Peter Staines (Bechtel)• Jim Humphries (Fluor)

B k (15 i t )Break (15 minutes) Open Discussion to Refine Issues & Recommendations• Other Views & Issues – Equip, Services, Software Suppliers, etc.

2© ARC Advisory Group

• Consensus Recommendations - What Should Guidelines Address? Who Should do What to Drive Development and Adoption?

Page 3: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What is AIM for O&M & Why Do We Need Guidelines?What is AIM for O&M & Why Do We Need Guidelines?

What is Asset Information Management (AIM)?

What is AIM for O&M?

What is O&M Creation & Handover?

What Should Guidelines Address?

3© ARC Advisory Group

Page 4: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What Is Asset Information?What Is Its Role in Asset Lifecycle Management? What Is Asset Information?What Is Its Role in Asset Lifecycle Management?

Asset Information enables ALM Stakeholders to Perform. For Good Performance, it must answer:

• any reasonable question,• about any asset,• for any ALM stakeholder• for any ALM stakeholder• in a way that supports their workflow

HumanPhysicalFunctional• Process

Specs • Process

Models• Process Calcs

Design• Process

Design • P&ID• Equip Layout,

Design, O

Procedures• Project Mgmt• Install/Test • Descriptions

of Operation• Operating

Commercial• Financial Analysis• CAPEX• Depreciation• OPEX• Purchasing

Status• Project & Site • Procurement• Operational

Status• MRO

History• Source &

Build History• Operating

History• Maint History

Virtual• Flow Diags• Equip Calcs• Equip Specs• Func Designs

BOMs • System

Detail Design• MRO BOMs

• Insp & Maint• Certification

Reqs• Lockout &

Safety Reqs

u a gRecords

• Warranty & Repair Records

• O&M Service Agreements

Inventory• Training

• Inspection Records

• Incident Reports

• People Certifications

Reference Data Activity Records

4© ARC Advisory Group

Asset Information is the “Virtual Asset” that Humans need to understand, analyze and improve the Physical Asset !

Page 5: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What Is Asset Information?What Kinds of Information are Included?What Is Asset Information?What Kinds of Information are Included?

Functional• Process

S

Design• Process

D i

Procedures• Project Mgmt

Commercial• Financial Analysis

Status• Project & Site

History• Source &

B ild Hi tSpecs • Process

Models• Process Calcs• Flow Diags• Equip Calcs

Design • P&ID• Equip Layout,

Design, BOMs

• System

• Install/Test • Descriptions

of Operation• Operating • Insp & Maint

C tifi ti

• CAPEX• Depreciation• OPEX• Purchasing

RecordsW t &

• Procurement• Operational

Status• MRO

Inventory• Training

Build History• Operating

History• Maint History• Inspection

Records• Equip Calcs• Equip Specs• Func Designs

• System Detail Design

• MRO BOMs

• Certification Reqs

• Lockout & Safety Reqs

• Warranty & Repair Records

• O&M Service Agreements

• Training Records• Incident

Reports• People

Certifications

5© ARC Advisory Group

Reference Data Activity Records

Page 6: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What Is Asset Information? Asset Info Ranges from Paper Drawings to Operating Data What Is Asset Information? Asset Info Ranges from Paper Drawings to Operating Data

DocumentFormats• Paper

Data Formats

• Proprietary

Organized By“List” or “Object”

Organized byDocuments

Files Database

“Drawings”P&ID

InstallationElectrical

Piping

• Paper• Image

• DWG, …• XML

• Std XML• …

Proprietary• RDB

• Object DB• XML

• Std XML• …

“Data”Instrument ListsEquipment listsBill of Materials

Asset (Object)

Attribute Value Note

ID P-300-27

Type CPump

DFlow 200 CFM

PR-MAX 3.5

Material Ni-222 Internal

P-300-27

D-300-2003

Piping…

Virtual Views

Bill of MaterialsAssemblies

Sub-AssembliesStandards

PerformanceHistory

…Virtual Models

Asset (Object)

Attribute Value Note

ID P-300-27

C

Virtual ModelsMeta DataP-300-27

Type CPump

DFlow 200 CFM

PR-MAX 3.5

Material Ni-222 Internal

“Documents”Manuals

Operating ProceduresMaintenance Procedures

6© ARC Advisory Group

Formal Structures

Structured Information Enables Higher Productivity!

Page 7: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

Where is it Created? Where Used?Stages in the Life of a Real Physical AssetWhere is it Created? Where Used?Stages in the Life of a Real Physical Asset

Time

Ass

etRamp

UpOperRdy

FuncAsset

cts

for

the Rdy

PeakPerf

AssmAsset

Asset

eld

Pro

jec

ModsSpec

of

Bro

wn

fi

Proj

p

fe C

ycl

es

o

Liab

CashDes

ProjPlan

7© ARC Advisory Group

LifCash

IdeaBasis

Page 8: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

Where is it Created? Where Used? Created for One Purpose, But Used for ManyWhere is it Created? Where Used? Created for One Purpose, But Used for Many

Time

Ass

etRamp

UpOperRdy

FuncAsset

Historical Info to Improve Plant

Info for Plant O&M

cts

for

the Rdy

PeakPerf

AssmAsset

Asset Plant

ield

Pro

jec

ModsSpec

of

Bro

wn

fi

Proj

fe C

ycl

es

o

Liab

CashDesB i

ProjPlan

Info to

8© ARC Advisory Group

LiCash

IdeaBasisInfo to

Build Plant

Page 9: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

How Do We Manage It?An AIM Strategy Addresses All FactorsHow Do We Manage It?An AIM Strategy Addresses All Factors

AIM Processes

KPIs/Goals(Complete, Accurate, Consistent, Accessible, Timely)

AIM Solutions

AIM Processes(Governance; Creation, Collection & ETL;

QA/QC, MOC, etc.)

Asset Information

AIM Solutions(Platform, Database, Application Support,

Device Support, Security, Access Rights, etc.)

(Taxonomies, Naming Conventions, Medium, Form, Formats)

9© ARC Advisory Group

Page 10: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What Processes Does AIM Include? AIM Requires Comprehensive IS Processes What Processes Does AIM Include? AIM Requires Comprehensive IS Processes q pq p

Process Description

AIM Data ModelSupports the building of data models that span all asset informationcategories. Ensures information is complete and consistent across different

d i t t d i th t bl id fAIM Data Model Management

uses and is structured in a way that enables rapid access from manydifferent asset perspectives. Supports available industry standards forstructuring and exchanging of asset information.

AIM Content Supports collection, review/approval, validation, transformation,enrichment, categorization and loading of asset information from

Loading & Linking

, g gapplications and legacy formats into centralized and federated informationstores. Also supports the linking of existing data stores using bothcentralized and federated strategies.

AIM Quality & Supports change management and versioning recognizing all AIM datastores and all AIM data relationships Supports data quality strategies

Change Management

stores and all AIM data relationships. Supports data quality strategies,including validation and quality checks at critical points in informationflows. Aligns with corporate Data Quality and MDM programs.

AIM Role-based U A

Parses AIM content in support of asset information structure, asset objects,categories and relationships. Supports role-based access with tools andlanguage appropriate for AIM players Includes visualization of AIMUser Access

Managementlanguage appropriate for AIM players. Includes visualization of AIMcontent and collaborative workflow. Integrates with popular enterpriseportal frameworks. Supports both centralized and federated strategies.

ALM ProcessesProvides an environment and workflows for collaboration across the threemajor ALM processes – Design & Build, Operate & Optimize, Maintain &

10© ARC Advisory Group

ALM Processes Collaboration Management

j p g p pImprove. Includes capability to create and exchange packages, markups,comments, as-built, etc. Also supports pre-built asset informationintegrations across applications within a single ALM process – e.g. ProjectDesign and Project Scheduling; Maintenance Management and Automation.

Page 11: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

AIM Must Support Other ALM Strategies AIM is One of Many Interdependent ALM StrategiesAIM Must Support Other ALM Strategies AIM is One of Many Interdependent ALM Strategies

Asset Lifecycle ManagementA Collection of Interdependent Business Strategies

Capital Projects Management (Design & Build)

Capital Assets Management(Maintenance & Reliability)

Human

Virtual

Physical Human

Virtual

Physical

Asset Information Management Time

etRamp

Functional• Process

Specs • Process

Models• Process Calcs• Flow Diags• Equip Calcs

Design• Process

Design • P&ID• Equip Layout,

Design, BOMs

• System

Procedures• Project Mgmt• Install/Test • Descriptions

of Operation• Operating • Insp & Maint• Certification

Commercial• Financial Analysis• CAPEX• Depreciation• OPEX• Purchasing

Records• Warranty &

Status• Project & Site • Procurement• Operational

Status• MRO

Inventory• Training

History• Source &

Build History• Operating

History• Maint History• Inspection

Records Bro

wn

fie

ld P

roje

cts

for

the A

sseUp

OperRdy

PeakPerf

ModsSpec

AssmAsset

FuncAsset

11© ARC Advisory Group

Equip Calcs• Equip Specs• Func Designs

yDetail Design

• MRO BOMs

• Certification Reqs

• Lockout & Safety Reqs

• Warranty & Repair Records

• O&M Service Agreements

Training• Incident

Reports• People

Certifications

Reference Data Activity Records

Lif

e C

ycl

es

of

Liab

Cash

Idea

DesBasis

ProjPlan

Page 12: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

AIM for O&MAIM for O&MAIM for O&MAIM for O&M

Page 13: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What is O&M?O&M – From Plant Startup to Plant ClosureWhat is O&M?O&M – From Plant Startup to Plant Closure

Time

Ass

etRamp

UpOperRdy

FuncAsset

cts

for

the y

PeakPerf

AssmAsset The O&M

ield

Pro

jec

ModsSpec

Stages of the Asset Lifecycle

of

Bro

wn

fi

Proj

fe C

ycl

es

o

Liab

CashDesB i

ProjPlan

13© ARC Advisory Group

LiCash

IdeaBasis

Page 14: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What Asset Information is Used in O&M?O&M Uses Information from all AIM FlowsWhat Asset Information is Used in O&M?O&M Uses Information from all AIM Flows

Time

Ass

etRamp

UpOperRdy

FuncAsset

Historical Info to Improve Plant

Info for Plant O&M

cts

for

the Rdy

PeakPerf

AssmAsset

Asset

The O&M

Plant

ield

Pro

jec

ModsSpec

Stages of the Asset Lifecycle

of

Bro

wn

fi

Proj

fe C

ycl

es

o

Liab

CashDesB i

ProjPlan

Info to

14© ARC Advisory Group

LiCash

IdeaBasisInfo to

Build Plant

Page 15: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What is the O&M Information Landscape? IT Solutions & Data Stores for Many Different RolesWhat is the O&M Information Landscape? IT Solutions & Data Stores for Many Different Rolesyy

Plant Engineering

PlantDesign

ProcessDesign

ContentMgmt gg

Maint ProdReliability MRO A tMaintMgmt

ProdMgmt

ReliabilityMgmt

MRO Materials

EH&S Auto

15© ARC Advisory Group

OperationsMaintenance

Page 16: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

Asset Information Distribution within O&M? Asset Info is Shared/Replicated Across Many Data StoresAsset Information Distribution within O&M? Asset Info is Shared/Replicated Across Many Data Stores

Plant Engineering Legend:R-Reference DataA-Activity Records

Info fo D&B

PlantDesign

ProcessDesign

ContentMgmt

Info for D&BInfo for O&M

Historical Info

R RR R

Maint ProdReliability MRO A t

R A R A R A R A R A R A

MaintMgmt

ProdMgmt

ReliabilityMgmt

MRO Materials

EH&S Auto

16© ARC Advisory Group

OperationsMaintenance

Page 17: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

Asset Information for O&MAsset Information for O&MCreation & Handover Creation & Handover

Page 18: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What is Asset Info Creation & Handover? Creation & Handover Crosses Two AIM ProcessesWhat is Asset Info Creation & Handover? Creation & Handover Crosses Two AIM Processes

Process Description

AIM Data ModelSupports the building of data models that span all asset informationcategories. Ensures information is complete and consistent across different

d i t t d i th t bl id fAIM Data Model Management

uses and is structured in a way that enables rapid access from manydifferent asset perspectives. Supports available industry standards forstructuring and exchanging of asset information.

AIM Content Supports collection, review/approval, validation, transformation,enrichment, categorization and loading of asset information from

Loading & Linking

, g gapplications and legacy formats into centralized and federated informationstores. Also supports the linking of existing data stores using bothcentralized and federated strategies.

AIM Quality & Supports change management and versioning recognizing all AIM datastores and all AIM data relationships Supports data quality strategies

Change Management

stores and all AIM data relationships. Supports data quality strategies,including validation and quality checks at critical points in informationflows. Aligns with corporate Data Quality and MDM programs.

AIM Role-based U A

Parses AIM content in support of asset information structure, asset objects,categories and relationships. Supports role-based access with tools andlanguage appropriate for AIM players Includes visualization of AIMUser Access

Managementlanguage appropriate for AIM players. Includes visualization of AIMcontent and collaborative workflow. Integrates with popular enterpriseportal frameworks. Supports both centralized and federated strategies.

ALM ProcessesProvides an environment and workflows for collaboration across the threemajor ALM processes – Design & Build, Operate & Optimize, Maintain &

18© ARC Advisory Group

ALM Processes Collaboration Management

j p g p pImprove. Includes capability to create and exchange packages, markups,comments, as-built, etc. Also supports pre-built asset informationintegrations across applications within a single ALM process – e.g. ProjectDesign and Project Scheduling; Maintenance Management and Automation.

Page 19: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

Who is Involved in Creation & Handover?3 Players Share Most of the Responsibility for O&MWho is Involved in Creation & Handover?3 Players Share Most of the Responsibility for O&M

EPC

O/O

EquipEquipVendor

19© ARC Advisory Group

D&B Info O&M Info History

Page 20: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

Who is Involved in Creation & Handover?Or, 4 If You Consider Internal O/O Groups …Who is Involved in Creation & Handover?Or, 4 If You Consider Internal O/O Groups …

EPC

O/O

D&B

O&M

Equip

O&M

EquipVendor

20© ARC Advisory Group

D&B Info O&M Info History

Page 21: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

Who is Involved in Creation & Handover?Or Even 5, If You Use O&M Outsourcing PartnersWho is Involved in Creation & Handover?Or Even 5, If You Use O&M Outsourcing Partners

O/O

EPCD&B

O&M

Equip & System

Suppliers

O&M Service Providers

21© ARC Advisory Group

D&B Info O&M Info History

Page 22: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

Creation & Handover ProcessesThe Current Situation for O&M – Issues VaryCreation & Handover ProcessesThe Current Situation for O&M – Issues Vary

Well-Defined Content Std

Poor IS Environment to Support AIM –

Only Basic Content Mgmt for D&B

IndividualO/O Issue

EPCContent, Std

Handover Procedures, Poor Data

Interoperability

Mgmt for D&B, Disconnected Data

Bases for O&M

O/O Issue

D&B

O&M

Interoperability

92

6s

Equip

O&M

O/O or O&M Service ProviderWeak ContentS

O 1

59

Fo

cus

EquipVendor

ProviderWeak Content Definition, No Handover

Procedures, Lack of Project Attention,

Contractual Roadblocks

Industry IssueIdeal for

Guidelines!

I

22© ARC Advisory Group

D&B Info O&M Info History

Co t actua oadb oc s

Page 23: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

What Should the Guidelines Address? What, Who, How, When …What Should the Guidelines Address? What, Who, How, When …, , ,, , ,

What?What are the Work Steps (eg. Collect, Transform, etc.)

What are the Work Items (eg. Maint Proc, MRO BOM, etc.)

What is the Info Content of Each Work Item

Who?What are the various roles a party can play (eg. Primary, support, etc.)

What are the rights/responsibilities of each role?

Matrix for Assigning Responsibilities during Contract Negotiations

How?What Information packages to group related informationp g g p

What is the Form and Format of information and package

When?Definition of O/O EPC and Vendor activities during D&B

23© ARC Advisory Group

Definition of O/O, EPC and Vendor activities during D&B

Matrix for defining timing of all info flows among all parties

Page 24: ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum

For a free copy of a full ARC report on this topic please contact the author at srsnitkin@arcweb com

Thank YouThank You

contact the author at [email protected]

For more information about Asset Lifecycle Management please visit our web site at www.arcweb.com and look

24© ARC Advisory Group

punder “Domains/Asset Lifecycle Management”