art. nr. 19309 presencesync cti - bressner...
TRANSCRIPT
Protect your existing PBX investment Integrates your PBX to Lync via CTI-Link Connects to all standard PBXes with CTI link Presence synchronization of PBX phones with Lync
Easy and quick setup
Pure server installation (add-on module of FonComfort Server)
Connects to all widespread PBXes with CTI link
BRESSNER Technology +1-561-953-1866 [email protected]
www.bressner.com
See PBX phone status on a single glance in Lync clients
Display of phone state in Lync: “available”, “ringing”, “on-the-phone”
If available, also „registered“ and „offline“
Avoids unnecessary call attempts
FonComfort PresenceSync CTI connector for display of presence
Support of over 30 different IP– or TDM-PBXes
Multisite operation with multiple PBXes possible
Investment protection for your PBX
Easy installation — Installer automates integration into Lync
FonComfort Server module without Client installation
Installation on Lync frontend or separate server
Art.-Nr. 19309
PresenceSync CTI
Connect your PBX to Microsoft® Lync™
Display of phone state
Presence synchronization
Easy installation
Benefits
Presence synchronization is implemented with a server side CTI link to the PBX.
In Lync, contacts have to be configured for each phone where the presence will be
published in Lync via the CTI connection.
PresenceSync CTI
BRESSNER Technology GmbH Tel. 08142 47284-71 [email protected] Industriestraße 51 Fax 08142 47284-77 www.bressner.de D-82194 Groebenzell/Munich, Germany bressner.com
Architecture
Displays presence in the Lync client or Lync
phone
Notification toast when contact becomes
available
Directly call PBX phone from Lync contact list
Avoids call attempts when phone is busy
Display of “Ringing” status of phone
User benefits
Status display in Lync client
Status display on Lync phone
Display of ringing
BRESSNER Technology +1-561-953-1866 [email protected]
www.bressner.com
PresenceSync CTI
BRESSNER Technology GmbH Tel. 08142 47284-71 [email protected] Industriestraße 51 Fax 08142 47284-77 www.bressner.de D-82194 Groebenzell/Munich, Germany bressner.com
The CTI module of FonComfort PresenceSync is compatible with over 30 different PBXes:
Compatibility
PBX/ACD SUPPORTED VERSIONS AND CTI INTERFACES
Alcatel OmniPCX Office/Enterprise Releases 6.1 to 10.1
Aastra MX-ONE Versions 1.0 to 4.0
Avaya Definity G3 Avaya ACM Avaya CS1000 4.5 to 7.5 Avaya IP Office
R11 to ACM 3.0 - DLG/MAPD ASAI ACM 6.x,- AES TSAPI & DLG/ASAI Aura CC 6.2 (MLS) Releases 8.0
Cisco Communication Manager Releases 4.1 to 9.x
Ericsson MD-110 Ericsson BusinessPhone 250
BC 14/App Link 4.0 Switch V4.0 or higher with Business Link 3.2
Mitel 3300 Mxe 10.5
Nortel BCM Nortel Meridian 1/ CS1000M 3 to 4.5*
Lan CTE 4.0 Symposium Contact Center Server 4.2 to 7.0
Philips SOPHO iS3XXX Series SSW-810.31
Siemens HICOM 300E (eu) Siemens HICOM 300E (NA) Siemens HiPath 4000 Siemens OpenScape Voice 6.0 Siemens Realitis
CallBridge for Workgroups V3 -3.1 CallBridge for Workgroups V3-6.6 CAP 3.0 - 6.0 CSTA/XML Releases 7.1 to 9.0
ShoreTel Versions 9.1 to 12.x
For other PBXs or versions please ask us for the actual list of supported systems.
Lync 2010 Lync 2013
Lync 2010 or 2013 with Enterprise Voice
Lync Client CALs for number of synchronized PBX phones
FonComfort Server (min. starter package „Server-only“)
CTI link on PBX with appropriate vendor licenses
Prerequisites
BRESSNER Technology +1-561-953-1866 [email protected]
www.bressner.com
Specifications subject to change. Version: November 2013
More products
BRESSNER Technology GmbH Tel. 08142 47284-71 [email protected] Industriestraße 51 Fax 08142 47284-77 www.bressner.de D-82194 Groebenzell/Munich, Germany bressner.com
Complete phone functions for Microsoft® Lync™ FonComfort-Server for Lync phones (without Client):
The standard client for additional phone functions:
The manager/assistant application:
FonComfort Suite
If you have other special requests for Lync applications, presence integration, door intercoms, or telephony add-ons for Lync, give us a call!
Special requirements
Server
Professional client
QuickLink client
Besides the CTI based presence integration we are offering the direct integration via the Bressner UCFeaturebox. This allows the direct connection of DECT and SIP phones in Lync. Compatible with e.g.. .
Presence integration with UCFeatureBox
For more information, and other add-on products for Microsoft® Lync ™ please visit us on the Web http://www.bressner.de/categories/lync-addons/ or http://bressner.com
More information
BRESSNER Technology +1-561-953-1866 [email protected]
www.bressner.com