Articulating the Impact of Our Activities

LKSL Staff Development Group

Possible impacts

• Improvements in practice which benefit our customers

• Encourage innovation, service development, sharing best practice

• Cost effectiveness of organising nationally• Support LETBs to understand training needs• Targeted to minimise scrap learning• Support strategic direction of LKSL• Opportunities for all NHS library staff

Who is our audience?

•LKSL or wider?

Requirements for evaluation

• Fit for purpose ie enables us to demonstrate impact• Suitable for a variety of events and activities f2f,

Webex, e-learning, sponsorship• Easy to administer• Cheap to administer• Easy to analyse• Speed to insight – easy to understand• Generates a reasonable response rate• Generates sufficiently robust data – qualitative and

quantitative

A little bit of theory (1)

• Dimensions of evaluation– Process

– Outcome Direct effect on participants

– Impact Longer term effects

A little bit of theory (2)

• Kirkpatrick model

Questions to think about

• Post-event or later follow-up or both?• Standard template with variations?• Engage with delegates – expectation they will

complete evaluation(s) – say why!• Attempt metrics (methodologies exist)?• Ask delegates for narrative/story?• Whose responsibility – Organiser? Group role?• Electronic eg Survey Monkey?