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Articulating the Impact of Our Activities
LKSL Staff Development Group
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Possible impacts
• Improvements in practice which benefit our customers
• Encourage innovation, service development, sharing best practice
• Cost effectiveness of organising nationally• Support LETBs to understand training needs• Targeted to minimise scrap learning• Support strategic direction of LKSL• Opportunities for all NHS library staff
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Who is our audience?
•LKSL or wider?
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Requirements for evaluation
• Fit for purpose ie enables us to demonstrate impact• Suitable for a variety of events and activities f2f,
Webex, e-learning, sponsorship• Easy to administer• Cheap to administer• Easy to analyse• Speed to insight – easy to understand• Generates a reasonable response rate• Generates sufficiently robust data – qualitative and
quantitative
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A little bit of theory (1)
• Dimensions of evaluation– Process
– Outcome Direct effect on participants
– Impact Longer term effects
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A little bit of theory (2)
• Kirkpatrick model
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Questions to think about
• Post-event or later follow-up or both?• Standard template with variations?• Engage with delegates – expectation they will
complete evaluation(s) – say why!• Attempt metrics (methodologies exist)?• Ask delegates for narrative/story?• Whose responsibility – Organiser? Group role?• Electronic eg Survey Monkey?