Installation Guide

Aspen Process Manual Intranet

Version

Version Number: V7.3 March 2011

Copyright (c) 2011 by Aspen Technology, Inc. All rights reserved.

Aspen Process Manual Intranet Version, aspenONE, the aspen leaf logo and Plantelligence and Enterprise Optimization are trademarks or registered trademarks of Aspen Technology, Inc., Cambridge, MA.

All other brand and product names are trademarks or registered trademarks of their respective companies.

This document is intended as a guide to using AspenTech's software. This documentation contains AspenTech proprietary and confidential information and may not be disclosed, used, or copied without the prior consent of AspenTech or as set forth in the applicable license agreement. Users are solely responsible for the proper use of the software and the application of the results obtained.

Although AspenTech has tested the software and reviewed the documentation, the sole warranty for the software may be found in the applicable license agreement between AspenTech and the user. ASPENTECH MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS DOCUMENTATION, ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

Aspen Technology, Inc. 200 Wheeler Road Burlington, MA 01803-5501 USA Phone: 1 781 221 4300 http://www.aspentech.com

Contents iii

Contents

Preface ............................................................................................................... 1

About this Document..................................................................................... 1 Related Documentation ................................................................................. 1 Online Technical Support Center ..................................................................... 1 Phone and E-mail ......................................................................................... 2

1 Installation Overview ...................................................................................... 3

2 Overview and Background ............................................................................... 5

Process Manual ............................................................................................ 5 Architecture................................................................................................. 6 Package Contents ......................................................................................... 6 aspenONE Overview...................................................................................... 6

Installation DVDs ................................................................................ 7 Start Installation................................................................................. 7 AspenTech Installation Browser ............................................................. 7 Aspen Documentation DVD ................................................................... 8

3 System Requirements and Configuration .......................................................... 9

System Requirements ................................................................................... 9 Server Configuration ................................................................................... 10

Windows 2000.................................................................................. 10 Windows 2003.................................................................................. 10

4 Installing Process Manual .............................................................................. 11

Starting the Installation ............................................................................... 11 Configuring the Installation .......................................................................... 11

5 Application Configuration and Document Registration..................................... 13

Contact configuration .................................................................................. 13 Document registration ................................................................................. 13

6 Getting Started............................................................................................... 15

Preface 1

Preface

About this Document This guide details Process Manual installation procedures and should be read

by users installing the system on a server.

Further information about the Process Manual and functionality is contained in

the on-line help available from the Help menu option within the application.

Related Documentation In addition to this document, the following documents are provided to help

users learn and use the application:

Title Content

User Guide This guide provides an overview of the Process

Manual features and how to use them.

Administration Guide This guide describes the Intranet Process Manual

configuration and gives guidelines on how to administer the system.

Software License Manager (SLM)

Installation and Reference Guide for Windows®

This manual describes license installation and configuration. In addition, it describes how to

administer the system. It also contains useful information for IT staff that are managing server

systems.

Online Technical Support Center AspenTech customers with a valid license and software maintenance

agreement can register to access the Online Technical Support Center at:

http://support.aspentech.com

2 Preface

You use the Online Technical Support Center to:

Access current product documentation.

Search for technical tips, solutions, and frequently asked questions

(FAQs).

Search for and download application examples.

Search for and download service packs and product updates.

Submit and track technical issues.

Search for and review known limitations.

Send suggestions.

Registered users can also subscribe to our Technical Support

e-Bulletins. These e-Bulletins proactively alert you to important technical

support information such as:

Technical advisories.

Product updates.

Service Pack announcements.

Product release announcements.

Phone and E-mail Customer support is also available by phone, fax, and e-mail for customers

who have a current support contract for their product(s). Toll-free charges are

listed where available; otherwise local and international rates apply.

For the most up-to-date phone listings; please see the Online Technical

Support Center at:

http://support.aspentech.com

Support Centers Operating Hours

North America 8:00 – 20:00 Eastern time

South America 9:00 – 17:00 Local time

Europe 8:30 – 18:00 Central European time

Asia and Pacific Region 9:00 – 17:30 Local time

1 Installation Overview 3

1 Installation Overview

Note: Installation of this product may include installation and configuration of

several system components. If your server(s) are managed by an IT

department, please discuss the installation with them.

To install the Process Manual, please follow the steps listed in the table below.

Refer to the indicated chapters in this installation guide for further details of

each step as required:

Step Action Details in …

1 Familiarize yourself with the overview, background

and architecture for the Process Manual.

Chapter 2 Overview

and Background

2 Check system requirements & prepare server for

installation.

In particular make sure that IIS and ASP are

installed, and the Internet Service Manager

component is included.

Chapter 3 System

Requirements and Configuration

3 If required, install the Software Licence Manager and license file.

To improve performance, we recommend using the

SLMConfigure utility to specify the type and location of the license server.

Separate Software License Manager

installation and

reference guide

4 Run the Process Manual Setup program, following

the instructions to select the Process Manual

components to install, and start the installation.

Chapter 5 Application

Configuration and

Document Registration

5 During installation, configure the web application in

IIS. Install the web application in a protected

memory space/application pool, and remove anonymous access permission from the login folder.

Note that the steps vary according to the operating system.

6 During installation, you are automatically added as a user with Administration permission. If you require

additional administrators, use the Process Manual Administration program to add them, or use the

administration web pages.

4 1 Installation Overview

7 If you have been provided with a group license file,

copy this to the Data subdirectory off the installation directory.

8 Confirm the system operates by browsing to the web

site.

Chapter 6 Getting

Started

2 Overview and Background 5

2 Overview and Background

Process Manual The Process Manual is an Intranet knowledge management tool for the

process industries. It enables chemists and chemical engineers in either plant

operation, engineering contracting or equipment supply companies to access

valuable chemical engineering knowledge from their desk.

The Process Manual is derived from the considerable body of knowledge that

has been developed by the SPS (Separation Processes Service) Consultants

over 25 years of industrial problem solving and research. The Process Manual

is composed of nine Technical Areas:

Applied Rheology

Bulk Solids Handling

Crystallization

Drying

Gas Cleaning

Slurry Handling

Solid Liquid Separation

Solvent Extraction

Waste Water Treatment

Mini Manual Series

The Process Manual is not only a unique collection of chemical engineering

manuals located on your intranet for all of your technical staff to access. It is

also a knowledge repository that allows your organization to capture and

reuse its own chemical engineering knowledge. As the Process Manual is

located on your server behind your firewall, your chemists and chemical

engineers are free to place whatever information they believe will be valuable

to your company without fear of giving away your company's competitive

advantage.

The content of the Process Manual can be delivered to any PC with a browser

that is connected to your network. Each Technical Area includes information

on the fundamental technologies, data correlation techniques, through

equipment selection and design, to plant operation, troubleshooting and

6 2 Overview and Background

recommended procedures. The Manual comes with a powerful search tool that

enables you to rapidly find the information you need. It also has literature

databases, tables, figures and also a `live equation' facility to perform the

calculations on the page that you are reading.

Architecture The Process Manual files reside on a server, and clients connect using

(preferably) Internet Explorer or Netscape Navigator to view the contents.

The manual contents are an integrated series of documents divided into

nine technical areas.

Depending upon your license, you will be able to access the content of one or

more of these.

The Process Manual is provided on DVD-ROM, together with a hardware lock

and a license file, which may be provided on a floppy disc, by Emai l, or after

installation. The DVD-ROM contains the installation program for all the above

components.

If you are installing the Intranet Process Manual, we strongly recommend that

you review the Intranet Administration Manual, as this describes the

configuration of the system and will clarify some of the questions asked

during the installation process.

Package Contents Your package should include the following:

AspenONE DVD-ROM(s).

It may also contain:

Security key

Floppy disc containing license data files

aspenONE Overview All AspenTech products are released on a set of DVDs that will guide you

through your installation, regardless of the applications being installed.

This installation guide presents the steps to suite- or product-specific

installations only. It does not provide details of the installation of aspenONE

applications. For more information about aspenONE applications, see the

aspenONE Deployment Guide.

2 Overview and Background 7

Installation DVDs

The DVDs associated with the aspenONE release include:

Aspen Documentation DVD – includes all AspenTech documentation. This

includes all manuals (in PDF format) and standalone versions of Help files.

This DVD is not used in the installation process as it is designed for

standalone use.

DVD 1, Aspen Engineering – includes Aspen Administration components

(Aspen SLM, Aspen Security, Aspen SLM tools) and all Aspen Engineering

products.

DVD 2, Aspen Manufacturing and Supply Chain – includes Aspen

Administration components (Aspen SLM, Aspen Security, Aspen SLM

tools), Aspen Infrastructure products (Aspen Role-Based Visualization,

Aspen Event Management, and Aspen Integration Infrastructure), Aspen

Manufacturing products (Information Management, Batch, Production

Management, and Advanced Process Control), Aspen PIMS and Aspen

Orion products, Aspen Supply Chain products (SCM, CAPS, and

Collaborative Forecasting), and Aspen Supply and Distribution – Energy

products (Aspen Fuels Marketing(Aspen Retail) and Aspen IMOS).

Note: Some applications previously available on CD-ROM are not included in

the DVD package. Those products are available for download on the

AspenTech Support web site (http://support.aspentech.com).

Start Installation

To begin an installation, insert the appropriate DVD into your DVD drive. You

will be prompted to configure your license information prior to installation.

Aspen Administration components (SLM Server and Aspen Security (Aspen

Framework)) and some Aspen Engineering products do not require a license

to install. For all others, you must configure the license information before

you can install. When the products are determined to have valid licenses, the

AspenTech Installation Browser will request the products or product set that

you want to install and request applicable DVDs as needed. Alternatively, DVD

content can be shared from a network server.

AspenTech Installation Browser

The AspenTech Installation Browser provides a mechanism for users to

validate their product licenses and browse through the aspenONE applications

and/or products that they are licensed for prior to installation. The AspenTech

Installation Browser contains three tabs, Administration, Products, and

Applications.

From the Administration tab, you can install the Aspen Administration

products – Aspen SLM, Aspen Security (Aspen Framework), and Aspen SLM

tools.

If you have purchased an aspenONE application, you can install from the

Applications tab. From that tab, you may also choose to view only the

products for which you are licensed. The Installation Browser will guide you in

8 2 Overview and Background

determining your licensed products based on your license configuration if you

have not already done so.

From the Products tab, you can browse for individual products. In this tab,

products are organized in the “classic” manner.

The AspenTech Installation Browser also includes links to Aspen Technology

support centers and web sites for contact information, product updates and

other resources. A link is also provided to easily access the license

configuration wizard to determine which products you are licensed for

installation.

Clicking Install starts the process during which you will select the products to

be installed on your computer.

For more information, see the aspenONE Deployment Guide.

Aspen Documentation DVD

Before installing any AspenTech product, be sure to print and read the

installation guide and release notes documentation for each product you

intend to install. All AspenTech installation and reference documents (in PDF

format) and standalone versions of Help f iles are included on the aspenONE

Documentation DVD.

Each product-specific installation guide contains critical information about

system requirements, product dependencies, and post -installation

configuration procedures. The release notes for each product contain

information on new features, software fixes, and known problems and

workarounds.

3 System Requirements and Configuration 9

3 System Requirements and

Configuration

System Requirements For the Intranet Process Manual server system:

PC running Microsoft Windows™ 2000 or 2003 with IIS and ASP installed.

The system may also operate on NT 4.

Minimum of Pentium 400 MHz processor, 256MB RAM.

Up to 1.2GB free disc space, depending upon the number of technical

areas installed.

For the Intranet Process Manual clients:

Internet Explorer 5 or later recommended, with a Java Virtual Machine

installed. The clients must be configured to allow session cookies and Java

applets.

Some content requires signed ActiveX controls; these may be disabled for

the application, but functionality will be reduced.

Other browsers may work, provided they have support for JavaScript and

Java applets. There will be some reduction in functionality.

Adobe Acrobat Reader is required for some content.

10 3 System Requirements and Configuration

Server Configuration

Notes: Although you may be able to install the Process Manual on

non-server operating systems, these support limited number of

connections, so only a few users will be able to access this system

simultaneously.

Security restrictions in service packs to Internet Explorer require the

domain name (typically the same as the machine name) to only

include alphanumeric, “.” and “-” characters. In particular, the

underscore character is not permitted. If the domain name has other

characters, then cookies are not stored correctly and the Process

Manual application will not operate correctly.

Windows 2000

Make sure you have installed the Internet Information Server and Microsoft

Transaction Server Windows components.

Start the Add/Remove Windows Components dialog.

Ensure that under Internet Information Services that the Internet

Information Services Snap-In and World Wide Web Server are

installed.

Windows 2003

Make sure that the correct Windows components are installed; in particular

IIS and Active Server Pages (ASP), which are not installed by default.

Start the Add/Remove Windows Components dialog.

Ensure that under Application Server | Internet Information Services |

World Wide Web Service, that the World Wide Web Service and Active

Server Pages items are installed.

4 Installing Process Manual 11

4 Installing Process Manual

Before starting the Process Manual software installation, ensure that you have

the correct system and database configuration, as detailed in the previous

chapters.

Starting the Installation 1 Insert the first AspenONE DVD 6 (Aspen Engineering); if the Setup

program does not start automatically, run the Setup program in the root

directory.

2 If you want to look at the documentation, clic k on the Read

documentation entry on the launch screen. This requires Adobe Acrobat

reader to be installed; a copy is provided on the CD.

3 To start the Setup process, click on the Install/Update entry on the

launch screen.

The installation process uses the Windows Installer system. Depending on

the operating system and software versions on your computer, you may

find that your Windows Installer files are updated first, and this process

may require a reboot of your computer. If this does happen, re-run the

Setup program after the computer has restarted.

Configuring the Installation

1 You should see the Setup Wizard screen. Proceed through the

installation until you reach the Computer Configuration Type screen.

2 At this point, select the Server Install, and continue to the Feature

Selection screen.

3 At this point you can select the Aspen Process Manual Feature. The

various manual technical areas are list as sub-features and you can select

these as required.

4 Installation may take a few minutes

5 During installation, the Process Manual application will be configured on

the URL:

12 4 Installing Process Manual

http://server/AspenTech/ProMan

This will be associated with the web sub-folder in the Process Manual

installation.

6 For improved performance, we recommend running the SLM Configuration

Wizard, selecting the Advanced settings and optimizing the licensing type.

This will reduce the server time when checking licenses. Refer to the SLM

documentation for further details.

7 To complete the installation, the system must be configured and the new

documents registered. This is described in the next section.

5 Application Configuration and Document Registration 13

5 Application Configuration

and Document Registration

When the product has been installed, it must be configured before use.

To start this process, select the shortcut

Start | Programs | AspenTech | Aspen Process Development

<version number>

| Aspen Process Manual

| Process Manual Administration

This will display an administration page where some of the configuration

options can be set.

Note: If the administration page fails to appear, with an HTTP Error 404

message, check that you have configured IIS for Active Server Pages (ASP).

Also note that this is a different setting from ASP.NET.

Contact configuration Scroll down the page to the Intranet application settings section.

You should enter some appropriate settings for the contact details, and click

on the Update contact settings button.

The Performance and configuration section usually be left at the default

values.

Document registration Scroll to the Document server settings section.

The search path indicates where the documents are stored on the server; this

should have been configured correctly during installation.

However, you need to re-index the documents to make them available to the

system, and to end users. To do this, click on the Re-index documents

button.

14 5 Application Configuration and Document Registration

You should see a list of documents appearing on the screen. Indexing usually

takes up to a minute.

When the process is complete, click on the Return to administration page

button. To confirm that the process has worked, check that the Technical area

menu at the top left now has contents.

The system is now installed and ready for use.

6 Getting Started 15

6 Getting Started

This section shows you how to simply start using the Process Manual. For

more details on the features, please refer to the User Guide.

Before you start using the Intranet version, you will need to know the URL to

the Process Manual application. For example, this might be

http://Server1/AspenTech/ProMan

(where Server1 is the server's machine name and AspenTech/ProMan is the

IIS folder structure). This URL is set at installation time, and can be changed

by an administrator after if needed.

Start your web browser, and enter the URL into it.

The documents can be accessed from the top item(s) on the left menu.

16 6 Getting Started