Exhibits: October 6-8 // Conference: 5-8Orange County Convention Center

THE PREMIER EVENT DEDICATED TO THEAUTOMOTIVE SERVICE & REPAIR INDUSTRIES

PROGRAM & EVENT GUIDE

4 // NACE TABLE OF CONTENTS

Add-On Education ..........................29ASA 2011 Board of Directors ............6ASA Collision Division Operations

Committee ...................................6AMI Excel 2011 Donor Listing ........8-9ASRW Partnering Program ................4Award Winners ...............................22Audio Recording Sales .................... 18Charitable Activities........................ 31CONNECT ..................................... 18Education .................................11-16Exhibitor Listings ......................40-60Floor Plan ................................Center

General Information ................... 18-19Industry Crossover ..........................26Key Events ............................... 21-22New for 2011 ................................ 24On-Floor Activities & Attractions ............................28-29Orange County Convention Center

Meeting Rooms (Maps) ...........CenterProduct Showcase ..........................29Pavilions .......................................33Press ............................................ 19Product Guide Listings...............64-69Speaker Spotlight ......................34-37

AIA – Automotive Industries Association of Canada

ASA – ArizonaASA – ColoradoASA – GeorgiaASA – MichiganASA – TexasASE – Automotive Service

Excellence

CAA – California Autobody Association

CIIF – Collision Industry Information Foundation

CCIF – Canadian Collision Industry Forum

Collision HubMuscle Car Network of FloridaNABC – National Auto Body

Council

NAPDRT – National Alliance of Paintless Dent Repair Technicians

NATEF – National Automotive Technicians Education Foundation

WIN – Women’s Industry Network

TABLE OF CONTENTS

2011 ASRW PARTNERING PROGRAM PARTICIPANTS

We hope you enjoy all NACE 2011 has to offer!Enjoy the activities, networking, products and

education and take home real-world solutions that will benefit you and your business in the coming year. Thank you for your participation and support!

WELCOME!

Ron PyleASA President/

Chief Staff Executive

Ron Nagy2011 NACEChairman

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6 // NACE ASA GENERAL INFORMATION

Chairman*Ron Nagy, AAMNagy’s Collision Centers

Chairman-Elect*Darrell Amberson, AAMLehman’s Garage

Secretary/Treasurer*Diane Rodenhouse, AAMRodenhouse Body Shop Inc.

Immediate Past Chairman*Jerry Burns, AAMAutomotive Impressions Inc.

General Director*Bob Wills, AAMWills Auto Service

General DirectorDonny Seyfer, AAMSeyfer Automotive Inc.

General DirectorGary Keyes, AAME&M Motors Inc.

Affiliate DirectorJoel Baxter, AAMB&B Auto & Truck Repair

Affiliate DirectorRoy Schnepper, AAMButler’s Collision Inc.

Affiliate DirectorMark Gurnsey, AAMAccountable Auto Care Inc.

Collision Division DirectorDan StanderJerry Stander’s Collision Works

Mechanical Division DirectorBill Moss, AAMFerris Automotive Inc.

President*Ron PyleAutomotive Service Association

*Denotes executive committee

AAM: Accredited Automotive Manager

Dan Stander,Division DirectorJerry Stander’s Collision Works

Scott Benavidez, Assistant Division DirectorMr. B’s Paint & Body Shop Inc.

Stacy BartnikCARSTAR Franchise Systems Inc.

Jeff BrunzMaster Europa Paint & Collision

Tommy ClaytonTommy’s Dent Service

Virginia DuncanDuncan’s Collision Inc.

Dustin Eckhart, AAMHernandez Collision Center

Mike LeVasseurKeenan Auto Body Inc.

Steve TomaszewskiAlpine Collision Center

AUTOMOTIVE SERVICE ASSOCIATION

2011 BOARD OF DIRECTORS

2011 COllISIOn DIvISIOn OpERATIOnS COmmITTEE

2011 COnFEREnCE COmmITTEE InFORmATIOnRon Nagy, AAM Nagy’s Collision Centers

Darrell Amberson, AAMLehman’s Garage

Jerry Burns, AAMAutomotive Impressions Inc.

Scott Benavidez Mr. B’s Paint & Body Shop Inc.

April Miller Hernandez Collision Center

Tony Passwater AEII

Dan Stander Jerry Stander’s Collision Works

Roger Wright Sterling Autobody Centers

8 // NACE EXCEL INDUSTRY PARTNERSHIP EXCEL INDUSTRY PARTNERSHIP NACE // 9

ExCEL INDUSTRy PARTNERSHIPCommitment and vision are the words that describe the businesses and individuals listed below. The Automotive Management Institute owes each one special gratitude for investing their resources in helping the Institute fulfill its mission of providing and promoting practical business management education tailored to the automotive service industry.

Charter Endowment–$1,000,000Automotive Service Association, Bedford, TX

Charter partner– $500,000ppG Industries, Strongsville, OH

Charter Founder $250,000-$499,999Babcox media, Inc., Akron, OH Dupont Automotive products, Wilmington, DE

mitchell International, San Diego, CA mOTOR Information Systems, Troy, MI

nApA, Atlanta, GA Triad Systems Corporation, Livermore, CA

Sherwin-Williams Company Group, Cleveland, OH -Martin Senour Paints -Sherwin-Williams Automotive Finishes

Snap-on Tools Corporation, Kenosha, WI

Spraybake, Incorporated Group, Ontario, Canada-Spraybake -IRT System

3m Automotive Trades Division, St. Paul, MN

Charter Governor $100,000-$249,999ABRn & motor Age magazines, Oakbrook, IL AKZO nobel Coatings, Inc., Norcross, GA

AllDATA Corporation, Elk Grove, CA Audatex north America, Inc., San Ramon, CA

Automotive Information Systems, Inc., Roseville, MN AWDA & University of the Aftermarket, Kansas City, MO

BASF Automotive Refinish, Southfield, MI CARQUEST Corporation, Lakewood, CO

CCC Information Services, Inc., Chicago, IL Fibre Glass-Evercoat Co., Inc., Cincinnati, OH

meadowbrook Insurance Company, Kansas City, MO nexa Autocolor, Westlake, OH

Zurich, Overland Park, KS

Charter Counselor $50,000-$99,999Automotive Service Association of Washington Dick Cossette, AAm, lehman’s Garage, Minneapolis, MN

Bob & linda O’Connor, R.l. O’Connor & Associates, Inc., Federal Way, WA

Guarantor $25,000-$49,999Aftermarket Auto parts Alliance, San Antonio, TX Alliance of Automotive Service providers of pennsylvania

Automotive Business Solutions, Thornton, CO Automotive Service Association of Arizona

Automotive Service Association of Illinois – Mechanical Division Automotive Service Association of missouri/Kansas

Automotive Service Association of Ohio (In memory of Keith Kumler & Larry Weber)

Automotive Training Institute, Savage, MD

Automotive Service Association of Texas Automotive video, Inc., Ft. Myers, Florida

Robert Anderson, AAm, Anderson’s Automotive Service, Sheffield Village, OH

Roger Bonfe, AAm, Bonfe’s Auto Service & Body Repair, Inc., St. Paul, MN

Jack Caldwell, AAm, Autobody by Caldwell, Inc., Laguna Hills, CA CARSTAR, Inc., Overland Park, KS

CollisionAdvice, Alexandria, VA Brenda & Reggie Denney, AAms, Reggie Denney Auto Repair, Eden, NC

John Francis, Jr., AAm, Francis Automotive Service, West Chester, PA ITW Devilbiss, Maumee, OH

Scott Kallemeyn, AAm, Kallemeyn Auto Rebuilders, Palos Heights, IL Sarah & Bob Kee, AAms, Kee motors, Inc., Kerrville, TX

Geralynn & Jerry Kottschade, AAms, Jerry’s Body Shop, Inc., Mankato, MN Judy & Steve louden, AAm, louden motorcar Services, Inc., Dallas, TX

John mock, AAm, Johnny mock’s Auto Body Shop, Inc., Turtle Creek, PA northwest Automotive Trades Association, Portland, OR

margie & Don Seyfer, AAms, Seyfer Automotive, Inc., Wheat Ridge, CO Susan & Gary Spear, AAm, Horsefeathers Restoration, Cedar Crest, NM

Sterling Autobody Centers, Natick, MA Gale Westerlund, AAm, Gale’s Autobody, Blaine, MN

Benefactor $10,000-$24,999Automotive Service Association of michigan George Witt, AAm, George Witt Service, Inc., Lincoln, NE

R. Stuart Barnhorst, AAm, Ray’s Automotive Center, Columbus, IN Big A Auto parts, Houston, TX

Sandra & Dale Bright, AAms, Bright’s Auto Service, Chino, CA Joanie & Charlie Elder, AAm, Ray Gordon Brake Service, Tallahassee, FL

Stan Elmore, AAm, Stan’s Tire & Auto Service, Lafayette, CO Jennifer & Brian England, AAms, British American Auto Care, Inc.,Columbia, MD

Daniel Guido, AAm, Tony’s Service Center, Phoenix, AZ myron Hazen, AAm, Collision Repair Center, Inc., East Moline, IL

Jerry Holcom, AAm, S & S Service Center, Inc., Kansas City, MO Thomas Justice, AAm, valley paint & Body, Inc., Amelia, OH

Rebecca & Douglass Kirchdorfer, AAms, Downing Street Garage, Denver, CO

mary & Howard lewis, AAms, l & B Auto, Inc., Snohomish, WA

Dan & Ron nagy, AAms, nagy’s Collision Centers, Doylestown & Wooster, OH

Robert pearson, AAm, pearson Auto Body, Shakopee, MN

Randy pickering, AAm, pickering’s Automotive, Inc., Lakewood, CO T.J. Reilly, AAm, Same Day Auto Service, Clackamus, OR

Dick Schoonover, Schoonover Bodyworks, Shoreview, MN Doug Stoll, AAm, Susquehanna Auto Clinic, Independence, MO

ned Tomarchio, AAm, Automotive leadership Institute, Baltimore, MD Daniel Torbeck, AAm, Torbeck’s Auto Repair, Cincinnati, OH

patricia & Jonathan vickery, AAms, Bavarian Auto, Inc., Chattanooga, TN

Fellow $5,000-$9,999Alliance of Automotive Service providers of minnesota Automotive Service Association of Colorado

Automotive Service Association of Georgia Thomas Chandler, AAm, professional Automotive, Greenwood, SC

Juel Clevenger, AAm, Delta Diagnostic & Repair, Inc., Lee’s Summit, MO Bernice & Rick Dube, AAms, Rick Dube Auto Service, Inc., McAllen, TX

Janet & Tom Fadely, AAms, Fadely’s Automasters, York, PA Dale Feste, AAm, Dale Feste Automotive, Inc., Hopkins, MN

mike Guldan, AAm, mike’s Collision & Tire, New Ulm, MN Cherie & pete Hunt, AAms, Tacoma, WA

Gary lofald, AAm, 4th Street Auto Repair, Inc., Duluth, MN Janet & Bruce mclaughlin, AAms, Bruce Automotive Service, Glendale, AZ

marge & Carl miller, AAms, Japanese Connection, Inc., Salem, OR paint, Body & Equipment Association

Joe Sanders, AAm, Caliber Collision Repair Centers, Ft. Worth, TX margo & Bob Smith, AAms, Storm Appraisal & management Service, Independence, MO

naomi & Bob vining, AAms, Ozark Import Specialists, Inc., Springdale, AR

patron $1,000-$4,999Automotive Service Association of Florida Automotive Service Association of Illinois

Automotive Service Association of Indiana Automotive Service Association of massachusetts & Rhode Island

Automotive Service Association of missouri Automotive Service Association of north Carolina

Automotive Service Association of phoenix metro Automotive Service Association of Tri-County, Illinois

Automotive Service Councils of California Automotive Service leaders, Bowling Green, KY

Georgeann & John l. Berry III, AAM, Southlake, TX Eugene & Toni Bosse, AAms, GT Auto Service, N. Kansas City, MO

Kevin Bruch, AAm, Kevin’s Auto Repair, Inc., Brooklyn Park, MN neil DeBoer, AAm, lloyd’s Automotive, Inc., Olympia, WA

Dave Denmon, AAm, Dave’s Tire & Auto Corral, Glendale, AZ Earl Dohner, AAm, E & E Garage, Brookville, OH

lori & Bill Filley, AAms, prairie Road Automotive, Eugene, OR philip Fournier, AAm, Phil’s Auto Clinic, Hemet, CA

Denny Kahler, AAm, Kahler’s Werkstatt, Dublin, CA Terry Keller, AAm, Keller Brothers, Inc., Littleton, CO

Dennis Koepp, AAm, H & K Automotive, Covington, LA Ron Krapa, AAm, Golf links Automotive, Inc., Tucson, AZ

Ron lisheid, AAm, vehicle Rental Center, Osseo, MN norma & Rick O’Brien, III, AAm, mcKenney’s Service Center, South Portland, ME

David Reed, AAm, Reed Car Care, Saint petersburg, FL Rick Sharbrough, AAm, Rick’s Hi-Tech Auto Care, Katy, TX

Elaine & Jim Tapp, AAm, Tapp’s Garage, Denver, CO Debbie & Dan Waskow, AAms, Superior Auto Service, Inc., Bryan, TX

Friends $100-$999Automotive Service Association of Kentucky Rick Bigham, AAm, Bigham Automotive & Electric, Inc., Lubbock, TX

Johnny Dickerson, AAm, Dickerson’s Repair Service, Garland, TX vaun Hamlin, Jr., AAm, Hamlins, Bridgeville, PA

Gary Harris, Auto Body Specialists, Inc., Billings, MT Jim Keller, AAm, motorcar Collision, Milwaukee, WI

Elaine & Joe mills, AAms, mills Automotive Repair, Bellingham, WA Russ verona, AAm, East Rockford Auto & Collision, Rockford, IL

John volz, AAm, volz Bros. Auto Service, Grass Valley, CA

Commitments as of September 1, 2011

SCHEDULE-AT-A-GLANCE NACE // 11

SCHEDULE-AT-A-GLANCESESSIOn CODE InDICATORS:n nACE SESSIOnS

C CARS SESSIOnS

nC BOTH nACE & CARS SESSIOnS

TRACK InDICATORS:m mAnAGEmEnT

T TECHnICAl

W WOmEn’S pROFESSIOnAl DEvElOpmEnT

pROGRAm SESSIOnS KEY:

WE16n mSession Code

Track

Indicates Day Show Indicator

NACE-event-guide-ad-2011-revised.indd 3 8/24/2011 3:30:40 PM

WEDnESDAY, OCTOBER 5TH

CODE TITlE InSTRUCTOR SpOnSOR ROOm

8:00am -12:00pmIC01 Inspecting Repairs for Quality Control (QUA01) Bob Zelano 305A

IC02Steel Utilized Structures, Technologies & Repair (SpS07) Kirk Cook 307C

IC03Collision Repair for Toyota, lexus and Scion vehicles (TOY01) Steve Laszlo 306A

8:30am -10:00amWE01nC m How to Build a Better You Bryan Dodge, Dodge Development, Inc. 207A

WE02n m marketing for a DRp – Acquiring the Business Hank Nunn, AutoNation 208A

WE03n m Creating a positive Work Environment Felicia Funchess, BASF 307A

WE04n Tpost Repair problems Related to Undercarriage Issues, TpmS and ESC lights John Shewbridge, Hunter Engineering 207C

8:30am – 11:30am

WE05C mIgnite the Internet! Internet marketing for Auto Repair professionals Danny Sanchez, Autoshop Solutions 309A

WE06nC m Creating Raving Fans for Your Business Chris Chesney, CARQUEST Technical Institute 308A

WE07n m The mechanics of Estimating Mike Anderson, Collision Advice 209A

WE08C T Sherlock Holmes Diagnosis Jim Morton, Morton’s Automotive Technical Services

208C

WE09C THybrid Technology(powered by CARQUEST Technical Institute) George Lesniak, CARQUEST Technical Institute 308C

10:30am – 12:00pm

WE10nC mWhat to Do When an Inspector Knocks on Your Door Eric Schmitz, KPA 207A

WE11nC m Give me Your Keys please Tony Nethery, Colormatch Automotive Refinish 208A

WE12n mWhy lean Implementations Fail in the Collision Repair Industry (Repeated on Thursday – TH10n)

Tony Passwater, AEII 307A

WE13n TDesign-Based Repairs(Repeated on Friday – FR10n) Richard Perry, Chief Automotive Technologies 207C

1:00pm – 5:00pmIC04 Collision Repair for Ford & lincoln vehicles (FOR05) Kirk Cook 305A

IC05Overview of Cycle Time Improvement for the Collision Repair process (CYC01) Steve Laszlo 306A

IC06 Hybrid Electric & Alternative Fuel vehicles (AlT02) Bob Zelano 307C

InDICATES3-HOUR SESSIOn

InDICATES90-mInUTE SESSIOn

InDICATESKEY EvEnTS

InDICATESADD-On EDUCATIOn

12 // NACE SCHEDULE-AT-A-GLANCE

WEDnESDAY, OCTOBER 5TH COnT.CODE TITlE InSTRUCTOR SpOnSOR ROOm

1:00pm – 2:30pm

WE14nC m Building a Team That Works Without You Bryan Dodge, Dodge Development, Inc. 207A

WE15nC m Game On: Engaging the Gen Y Customer Ryan Schneider, Insomniac Games 208A

WE16n m Back to Basics – Body Shop Financials Hank Nunn, AutoNation 309A

WE17nC W Winning With a professional Road map Becky Glauser, ContactPoint 310A

1:00pm – 4:00pm

WE18nC m Winning Women Customers Margie Seyfer, Impact Presentations 308C

WE19n mlean 3.0-Flow = A practical path to Using lean to Improve process Flow

John Swiegart, The Body Shop@ and Steve Trapp, DuPont

209A

WE20C m I Object! Maylan Newton, E.S.I. 207C

WE21C m Farming Your Industry Aaron Clements, C and C Automotive 209C

WE22C Tvariable valve Timing System Diagnosis (powered by CARQUEST Technical Institute) Glenn Young, CARQUEST Technical Institute 308A

3:00pm – 4:30pm

WE23nC mCreating a Business That Works FOR You, not Just BECAUSE of You Robert Clements, E-Myth Benchmark 207A

WE24nC mpositioning Your Shop for Success in the Internet Economy Maurice Sternemann, Demandforce, Inc. 208C

WE25nC mGREEn – It Benefits people and Business (panel) Moderator: Trish Serratore, ASE 208A

WE26n mZeroing in on profit ImprovementOpportunities through process Driven Repairs (Repeated on Friday – FR20n)

Scott Peirce and John Spoto, 3M Company 309A

WE27n mThe Changing I.T. Environment – The Clouds Are Rolling In Fred Iantorno, CIECA 310A

WE28n m Stop Guessing and Start Knowing Tom McGee, ALLDATA 307A

4:30pm – 8:00pm

ASRW Industry Forum & Reception Sponsored by:

4:30pm - 5:30pm Trends in Collision Repair: A Futurist Discussion (collision) Service Information vital to Keeping Cars in Your Bay (mechanical)

5:30pm - 6:00pm networking Break

6:00pm - 7:00pm The Changing Climate of Insurance Agreements (collision) The Future of Training Automotive Technicians (mechanical)

7:00pm - 8:00pm Reception Sponsored by:

14 // NACE SCHEDULE-AT-A-GLANCE SCHEDULE-AT-A-GLANCE NACE // 15

FRIDAY, OCTOBER 7TH

CODE TITlE InSTRUCTOR SpOnSOR ROOm

7:30am – 10:30amFR01nC m The power of Change Richard Flint, Richard Flint International 306A

FR02n m Simple Cycle Time Solutions Ron Kuehn, Collision Business Solutions, Inc. 209A

FR03C mThe Changing marketplace Continues... now What Drives the Bottom line? – part 2

Bob Greenwood, Automotive Aftermarket E-Learning Centre Ltd

307A

FR04C TGas Direct Injection (powered by CARQUEST Technical Institute) Jason Virdin, CARQUEST Technical Institute 207C

8:30am – 10:00am

pC01 Insurance & Collision Repair: Issues 2012 Robert Passmore, Property Casualty Insurers Association of America

208A

FR05nC mCommunicating With people Who Drive Us Crazy Margie Seyfer, Impact 207A

FR06nC mDismantle the Social network! Social media marketing for the Automotive Industry Danny Sanchez, Autoshop Solutions 208C

FR07n m Blueprinting Basics Bernie Blickenstaff, Pro Finishes PLUS 308C

FR08n mpractical Uses for elearning in Collision Repair Dick Elder and Steve Trapp, DuPont 307C

FR09n m Understanding Continuous Improvement Mike Anderson, CollisionAdvice 308A

FR10n TDesign-Based Repairs (Repeated from Wednesday – WE13n) Richard Perry, Chief Automotive Technologies 209C

FR11nC WReady, Set, Simplify: Tips to Simplify Your Work (and Your life) Becky Glauser, ContactPoint 305A

10:00am – 4:00pmASRW | nACE | CARS Expo ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley

1:00pm – 2:30pm

FR12C mReality Repair Shop –What Would You Do? (panel) Moderator: T.J. Reilly, Same Day Auto Service 208A

FR13C TImmobilizer Service Opportunities (powered by CARQUEST Technical Institute) Mark Olinger, CARQUEST Technical Institute 209C

3:00pm – 6:00pm

FR14nC mSurvival Skills for Today’s Employer: HR Best practices Cory King, Fine, Boggs & Perkins LLP 207A

FR15C m Finding the Opportunity in Every Challenge (panel) Moderator: Aaron Clements, C & C Automotive 208A

FR16C THybrid vehicle Service (powered by CARQUEST Technical Institute) Adam Robertson, CARQUEST Technical Institute 308C

4:00pm – 5:30pm

FR17nC mUnderstanding legal Structures: The Key to Asset protection and Tax Reduction Dan McNeff, Legally Mine 308A

FR18nC mleadership Best practices - How to Inspire, Delegate, and Coach Your Team to Success Mike Anderson, CollisionAdvice 307C

FR19nC m Confident Selling – Do You Believe? Maylan Newton, E.S.I. 207C

FR20n mZeroing in on profit Improvement Opportunities through process Driven Repairs (Repeated from Wednesday – WE26n)

Scott Peirce and John Spoto, 3M Company 208C

FR21nC m Customer Service Done Differently Tony Nethery, Colormatch Automotive Refinish 209A

FR22C mnew marketing Technologies to level the playing Field Joe Gibson, CustomerLink 305A

FR23n T The Alignment printout as a Diagnostic Tool John Shewbridge, Hunter Engineering 306A

FR24nC W market & Grow with pizazz & personality Suzanne Shafer, Shafer’s Collision 307A

THURSDAY, OCTOBER 6TH

CODE TITlE InSTRUCTOR SpOnSOR ROOm

8:30am – 10:00am

Opening General SessionKeynote Speaker: Social media Expert Chris Brogan

311

10:00am – 4:00pm

ASRW | nACE | CARS Expo ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley

12:00pm – 1:30pm

TH01C TAccessory Belt Drive System Diagnosis (Repeated on Saturday – SA08C) Bobby Bassett, Gates Corporation 207C

TH02C T TpmS Update (powered by CARQUEST Technical Institute) Vince Manship, CARQUEST Technical Institute 207A

2:00pm – 5:00pm

TH03n m Introduction to lean Bernie Blickenstaff, Pro Finishes PLUS 207A

TH13n mCrash Course in Internet marketing! Internet marketing for the Collision Industry Danny Sanchez, Autoshop Solutions 209C

TH04C mIncreasing Technician Efficiency – It’s a Team Effort Ryan Kooiman, Standard Motor Products 207A

TH05C mThe Changing marketplace Continues… now What Drives the Bottom line? – part 1

Bob Greenwood, Automotive Aftermarket E-Learning Centre Ltd

208A

TH06C TEssential Electronics (powered by CARQUEST Technical Institute) Carl Schweikert, CARQUEST Technical Institute 305A

3:00pm – 4:30pm

THO7nC m Attitude is Everything! Maylan Newton, E.S.I. 307C

TH08n m leading Change Felicia Funchess, BASF 308A

TH09n mnegotiation Skills – Key to Improved profitability Hank Nunn, AutoNation 307A

TH10n mWhy lean Implementations Fail in the Collision Repair Industry (Repeated from Wednesday – WE12n)

Tony Passwater, AEII 208C

TH11n mparts procurement Tips for Estimators (panel)

Moderators: Mike Anderson, Collision Advice and Ron Kuehn, Collision Business Solutions, Inc.

306A

TH12nC Wleading and Succeeding: Cultivating leadership Skills that Benefit You and Your Organization

Marcy Tieger, Symphony Advisors, LLC 209A

TH14n TElectrical Troubleshooting for the Body Shop Technician

Jim Morton, Morton’s Automotive Technical Services

308C

4:30pm – 6:30pm

ASRW Welcome ReceptionAt Cuba libre

16 // NACE SCHEDULE-AT-A-GLANCE

SATURDAY, OCTOBER 8TH

CODE TITlE InSTRUCTOR SpOnSOR ROOm

7:30am – 10:30am

SA01nC m Wanted: leaders That lead! Richard Flint, Richard Flint International 208A

SA02nC mSurvival Skills for Today’s Employer: Compliance with Wage/Hour laws Cory King, Fine, Boggs & Perkins LLP 209C

SA03C TFluid Technology (powered by CARQUEST Technical Institute) Louie Nelson, CARQUEST Technical Institute 307A

SA04C TDeveloping a Diagnostic Game plan (powered by CARQUEST Technical Institute) Jim Garrido, CARQUEST Technical Institute 308A

8:00am – 12:00pm

IC07 plastic & Composite Repair (plA03) Steve Laszlo 305A

IC08 Collision Repair for Ford & lincoln vehicles (FOR05) Kirk Cook 306A

IC09Waterborne products, Systems & Application (REF07) Bob Zelano 307C

8:30am – 10:00am

SA05n mStrength Training – meeting the Current and Future Demands of Your Business Larry Baker, LVB & Associates 208C

SA06n m How to Build Bulletproof Estimates Peter Kennedy, Collex Collision Experts, Inc. 207A

SA07n mpre-production processes to Increase Sales and Improve CSI and Cycle Time Robert Rick, Gates Business Solutions 309A

SA08C TAccessory Belt Drive System Diagnosis (Repeated from Thursday – TH01C) Bobby Bassett, Gates Corporation 207C

SA09nC W CEO From the Inside Out Ruth Weniger, Powerful Business Strategies, LLC 209A

SA10n m Simple Front Office Staffing Solutions Ron Kuehn, Collision Business Solutions, Inc. 308C

10:00am – 3:00pm

ASRW | nACE | CARS Expo ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley

1:00pm – 5:00pm

IC10 Hail, Theft, vandalism Damage Analysis (DAm09) Kirk Cook 305A

IC11 Corrosion protection (CSp01) Steve Laszlo 306A

IC12 vehicle Technology & Trends (nEW11) Bob Zelano 307C

3:00pm – 4:30pm

ASRW Town HallHow Will Healthcare Reform Affect my Business?

Please come visit us at Booth# N1319We will have our experts and executives on hand to answer your questions and discuss new business opportunities.

Fasteners and Much MoreService Equipment

Merchandiser Systems

Sales Aides

DiscoNaceEGA.indd 1 8/24/2011 11:07:25 AM

18 // NACE GENERAL INFORMATION GENERAL INFORMATION NACE // 19

AUDIO RECORDInG SAlESThe audio recording sales desk is located in the Attendee Service Center in the lobby of the Orange County Convention Center. Audio recordings of most of the Conference Program sessions are available for on-site purchase from Fleetwood Onsite Conference Recording. Recordings can also be purchased post-show at www.fleetwoodonsite.com

BADGE HOlDER pICK-Up/InFO COUnTERThe Badge Holder Pick-Up/Info Counter is located in the lobby of the Orange County Convention Center. Hold onto your badge! Reprints are $25 with proper identification.

BUSInESS CEnTER(407) 363-2831 ~ Fax: (407) 363-4731Email: usa3996@fedexkinkos.comThe FedEx Office Business Center is located in Central Lobby “C” of the West Concourse Convention Center, and offers the following services from 8:00am - 5:00pm:• Sending/receiving Faxes @ (407) 363-4731• Shipping/receiving of Packages• Computer Workstations w/internet access• Photos Copies/Digital Prints• Signs & Graphics• Product/Merchandise Storage• Office Supplies • Business Cards • Vinyl Banners/Oversized Color Signs/Posters • Pick-up and Drop-off point for Electric Scooters

& Wheelchairs

COnnECTStay connected after the show – sign in to your personal portal from the top right-hand corner of any page on www.NACEexpo.com OR www.CARSevent.com. Continued access to the CONNECT Network is available through December 9, 2011 so you may message exhibitor booth personnel and respond to exhibitor offers and messages. You may also sign in to your portal year-round to update your profile to ensure you’re never missing valuable communication from the show.

ExHIBITOR HOSpITAlITY EvEnTSMany exhibiting companies will be hosting hospitality events throughout the week. Please contact exhibitors directly for further information on off-hours events and receptions.

ExpOCARD lEAD RETRIEvAlAll ASRW attendees have been issued an ExpoCard – a tool that attendees can use to share their contact information with exhibiting companies while shopping the Exposition. Exhibitors with the proper lead retrieval system will simply run the ExpoCard’s magnetic strip through a retrieval unit to capture name and address information or SWAP™ information with you.

SWAP™ is the latest in lead retrieval and is no longer limited to the show floor or by show hours! Exhibitors can download an application directly to their phones enabling them to capture leads anywhere: in the booth, sessions, meetings, events, in the hallway, on the bus, etc.

ExpOSITIOn HOURSThursday, October 6th 10:00am – 4:00pm

Friday, October 7th 10:00am – 4:00pm

Saturday, October 8th 10:00am – 3:00pm

InTERnATIOnAl ExpORT InTERESTCompanies with the globe icon have designated themselves as international exporters of predominantly US manufactured goods and/or services. Visit their booths to see how they can help you expand your business.

lOST & FOUnDLost & Found is located in the Show Office, room 203A.

OFFICIAl ASRW HOTElSFor on-site assistance with housing, visit the Attendee Service Center in the OCCC lobby.

On-FlOOR ATTRACTIOnS NASCAR™ Experience Take a pit stop at booth N1443 at the ASRW Expo and experience NASCAR™! Attendees can ‘drive’ the NASCAR™ simulator and compete in a fastest lap contest. Winners receive NASCAR™ tickets, and other great racing-related prizes.

Repair University Collision Hub will film two live episodes of Repair University from the NACE show floor on Thursday, October 6th –Lean Process for Collision Repairers, featuring a discussion with 3M at 1:00pm, and Blueprinting with Chief Automotive Technologies at 3:00pm.

HOt Rod Alley Featuring The Muscle Car Network of FL The Muscle Car Network plans to display vehicles on the show floor, during the expo. The display includes rare, exotic and hot rod vehicles, which belong to members of the network. Additionally, the Muscle Car Network plans to make a donation to a local automotive charity Thursday, Oct. 6th, to further education and training for the next generation of automotive service and repair professionals.

pRESSThe ASRW Media Center is sponsored by: The ASRW Media Center is located in room 204C of the Orange County Convention Center. Working members of the press can utilize the Media Center during these hours:

Media Center HoursTuesday, Oct. 4th 3:00pm – 6:00pmWednesday, Oct. 5th 7:00am – 6:00pmThurs/Fri, Oct. 6th & 7th 7:00am – 4:00pmSaturday, Oct. 8th 7:00am – 3:00pm

REGISTRATIOn InFORmATIOn / HOURSRegistration is located in the Registration lobby of the Orange County Convention Center.

Attendee & Exhibitor Registration HoursTuesday, Oct. 4th 1:00pm – 5:00pm Exhibitors OnlyWednesday, Oct. 5th 7:00am – 5:00pmThursday, Oct. 6th 7:30am – 4:00pmFriday, Oct. 7th 7:00am – 4:00pmSaturday, Oct. 8th 7:00am – 3:00pm

RESTAURAnT RESERvATIOnSRepresentatives from Visit Orlando will be in the lobby to help with restaurant suggestions, directions, recommendations for off-hours activities, and purchasing tickets for area attractions.

RESTAURAnTS & COnCESSIOnSFor your convenience, concession stands are located inside the ASRW Exposition (see floor plan for exact location). Additionally there is a concession area in the Convention Center lobby on Level 1.

SHOW OFFICEThe Show Office is located in room 203A of the Orange County Convention Center, and can be reached at 407-685-5400.

Show Office HoursTuesday, Oct. 4th 8:00am – 6:00pmWednesday, Oct. 5th 7:00am – 6:00pmThurs/Fri, Oct. 6th & 7th 7:00am – 6:00pmSaturday, Oct. 8th 7:00am – 6:00pm

COmplImEnTARY SHUTTlE BUS SERvICEComplimentary shuttle service to/from most official ASRW hotel properties and the Orange County Convention Center is available with frequencies of approximately 15 minutes.

Wednesday, October 5 (no midday service)

7:00am – 11:00am and 3:00pm – 8:00pm*

* Evening service extended for the Industry Forum Reception

Thursday, October 6 (no midday service)

7:00am – 11:00am and 3:00pm – 7:30pm†

† Evening service extended for the ASRW Welcome Reception

Friday, October 7 (no midday service)

7:00am – 11:00am and 3:00pm – 6:30pm

Saturday, October 8 (no midday service)

7:00am – 11:00am and 2:00pm – 5:30pm

Note: There is no shuttle service to/from Peabody, Rosen Centre, and Rosen Plaza due to walking distance proximity to the Orange County Convention Center.

ROUTE 1 – RED pick-up/drop-offCourtyard by Marriott – International Drive

Curbside I-Drive

Embassy Suites Orlando – Int’l Drive/ Convention Center

Curbside I-Drive

Hampton Inn – Convention Center At Springhill Suites

Homewood Suites – Orlando At Springhill Suites

Hyatt Place – Orlando/Convention Center

At Springhill Suites

Residence Inn by Marriott – Convention Center

At Springhill Suites

Rosen Inn at Pointe Orlando Curbside I-Drive

Springhill Suites – Orlando/Convention Center

Curbside Universal Blvd

ROUTE 2 – YEllOW pick-up/drop-offRed Roof Inn Curbside

Hawaiian Court

Westin Imagine – Orlando Curbside Universal

ROUTE 3 – BlUE pick-up/drop-offDoubletree by Hilton – Orlando at SeaWorld

Curbside Westwood

Hilton Garden Inn – SeaWorld Curbside Westwood

Renaissance Orlando Resort Hotel Convention Center Entrance

SpEAKER READY ROOmThe Speaker Ready Room is located in room 312C can be reached at 407-685-4000.

GENERAL INFORMATION

Courtyard International Drive/Convention Center

(407) 351-2244

Doubletree by Hilton Orlando at SeaWorld

(407) 352-1100

Embassy Suites International Drive/Convention Center

(407) 352-1400

Hampton Inn International Drive/Convention Center

(407) 354-4447

Hilton Garden Inn atSeaWorld International Center

(407) 354-1500

Homewood Suites by Hilton Convention Center

(407) 248-2232

Hyatt Place Orlando Convention Center

(407) 370-4720

Peabody Orlando (407) 352-4000

Red Roof Inn Convention Center (407) 352-1507

Renaissance Orlando Hotel atSea World

(407) 351-5555

Residence Inn ConventionCenter Orlando

(407) 226-0288

Rosen Centre Hotel (407) 996-9840

Rosen Inn at Pointe Orlando (407) 996-8585

Rosen Plaza Hotel (407) 996-9700

SpringHill SuitesConvention Center

(407) 345-9073

Westin Imagine Orlando (888) 946-9501

First Aid is located on Level 1 of the West Lobby in Registration A of the Orange County Convention Center.

+FIRST AID

SAvE THE DATE!2012 ASRW lOCATIOn/DATES

Expo: October 11-13; Conference: October 10-13New Orleans Morial Convention Center, New Orleans, LAA New Orleans rep is on-site at the Attendee Service Center to answer your questions about New Orleans

KEY EVENTS NACE // 21

ASRW InDUSTRY FORUm & RECEpTIOn Wednesday, October 5th // 4:30pm – 7:00pmTickets included in the purchase of a Super Pass.$50 for extra/individual tickets.

Automotive Service & Repair Week (ASRW) will host an official Industry Forum to discuss timely industry issues, followed by a networking reception. Designed as a professional venue to discuss relevant, thought-provoking topics, attendees of the industry forum will participate in compelling, current – and even controversial – discussions that transcend the industry.

Attendees may choose the session they wish to attend within each timeslot.4:30pm – 5:30pm Session 1 Choices:

Collision Trends in Collision Repair: A Futurist Discussion

Mechanical Service Information – Vital to Keeping Cars in Your Bay

5:30pm – 6:00pm Networking Break

6:00pm – 7:00pm Session 2 Choices:

Collision The Changing Climate of Insurance Agreements

Mechanical The Future of Training Automotive Technicians

7:00pm – 8:00pm Reception (Sponsored by Toyota Wholesale Parts)

FORUM SPONSORS: RECEPTION SPONSOR:

OpEnInG GEnERAl SESSIOn Keynote Speaker: Chris Brogan, Social Media ExpertThursday, October 6th // 8:30am – 10:00am // Room 311Tickets for the Opening General Session are included in the purchase of a Super Pass or may be purchased at Registration for $35.

Chris Brogan, who is also a marketing consultant and frequent speaker about social media marketing, educates businesses and organizations on how social software aligns with their strategies. He is the president and CEO of Human Business Works, an education and community company. He consults and speaks professionally with Fortune 100 and 500 companies such as PepsiCo, Microsoft and more on the future of business communications and social software technologies. He is the New York Times bestselling co-author of

Trust Agents, and a featured monthly columnist at Entrepreneur Magazine. Brogan’s blog, chrisbrogan.com, is in the Top 5 of the Advertising Age Power150. He has over 11 years of experience in online community, social media and related technologies.

Brogan’s keynote presentation will focus on small business solutions, sales, lead generation and specific strategies – all as they relate to the use and implementation of social media.

KEy EVENTSOur tools are out of this world.

Known around the world. Mo-Clamp is the leader in designing and developing innovative new tools for the collision repair professional. Mo-Clamp has the industry’s best warranty, the “Forever Warranty.” Mo-Clamp delivers on time. Mo-Clamp customer service is the best in the business. For over 40 years Mo-Clamp has met the pulling requirements of collision technicians. Only a few of the reasons people look for Mo-Clamp quality and innovation. Search no further.Mo-Clamp. The original. The best.

Mo-Clamp tools are made in the USA.

1.800.6.PULL.IT6920 SW 111th Ave., Beaverton, OR 97008 www.moclamp.com salesdept@moclamp.com

MoClamp_11NACE_Circle.indd 1 8/29/11 5:48 PM

Sponsored by:

22 // NACE KEY EVENTS

ASRW TOWn HAll Saturday, October 8th // 3:00pm – 4:30pmTickets for the event are available in the Super Pass, or can be purchased at Registration for $50.

How Will Healthcare Reform Affect My Business?This Town Hall format takes a look at the impact of health care reform included in the new Patient Protection and Affordable Care Act and an outlook for changes in health care laws in the future. Industry experts will review the new law’s impact on independent automotive repair businesses and possible changes in health care laws. Attendees will have an opportunity to ask pertinent questions of health care experts.

2011 ASRW AWARDS

With over a decade of experience, Collision Repair magazine is

Canada’s leading publication with nearly 10,000 single addressed

copies delivered to industry leaders. Our comprehensive print

coverage includes Collision Quebec, a French publication, and

Canadian Auto Recyclers magazine, an annual recycling edition.

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The Canadian recyclers who

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Les recycleurs canadiens

qui innovent pour répondre

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des consommateurs et de

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Your keY to the recYcling market

votre clÉ d’accÈs au marchÉ du recyclage

canadianrecycler.caVolume 5 Issue 1/Volume 5 numéro 1

Canada Post Canadian Publications Mail Sales Agreement No.40841632. 86 John St. Thornhill ON L3T 1Y2

Ed MacDonald made a big change

in his life when he joined the

recycling industry in 1988. And

he hasn’t looked back.

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sa vie lorsqu'il a joint l'industrie du recyclage en

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For advertising inquiries please contact Media Matters Inc. at 905-370-0101 or info@mediamatters.ca. For story submissions please contact editor@collisionrepairmag.com.

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ASA Alpha Award Howard Pitkow, AAM Wagenwerx Inc., Wyndmoor, PA

ASA Benefit provider of the Year Meadowbrook Insurance Group, Overland Park, KS

ASA legislative Award Paul Duncan, AAM Duncan’s Collision, Boardman, OH

ASA phoenix Award Mike Schoonover Schnoover Bodyworks & Glass Stillwater, Minnesota

ASA Chairman’s Award of Excellence Mike West, AAM Southtowne Auto Rebuild Inc., Tukwila, WA & Virginia Duncan Duncan’s Collision, Boardman, OH

Advanstar Chairman’s Award Ron Nagy Nagy’s Collision Centers, Orrville, OH

ABRn Top Shop AwardWinner to be announced during Thursday’s General Session

motorAge Top Shop AwardWinner to be announced during Thursday’s General Session

Emil Stanley merit AwardChris Renfro, Car-O-Van Collision Center, Orlando, FL

FenderBender ExecutiveHenry Yach II Owner Yachís Body & Custom, Wausau, WI

FenderBender managementDevin Fischer General Manager Fischer Body Shop, Jacksonville, MO

FenderBender Administrative SupportHumberto Ibarra Estimator Gateway Collision Center, Inc., Bakersfield, CA

FenderBender Shop WorkerZachary Utecht Production Foreman Offutt Collision Repair, Bellevue, NE

FenderBender vendorBlake Harris Owner Blue Ridge Color Co., Roanoke, VA

FenderBender WildcardRick Starbard Founder and President Rick’s Auto Collision & Service Center, Revere, MA

AmI Zurich “High Octane” Scholarship John Firm Firm Automotive, Ft. Worth, TX

AmI BodyShop Business Scholarship Kristine Linscombe Hernandez Collision Center, Hinesville, GA

AmI Cossette/Westerlund memorial Scholarship

James Noe Nagy’s Collision Centers, Orrville, OH

AmI Tom B. Babcox memorial Scholarship Don Schnitzler Don’s Auto Repair Inc., Cincinnati, OH

AmI AvI Education Scholarship Tawaina Frost Price’s Automotive Service, Wrightsville, GA

AmI Tom B. Babcox memorial Scholarship Don Schnitzler Don’s Auto Repair Inc., Cincinnati, OH

Russ verona memorial/IBIS Scholarship Ron Nagy Nagy’s Collision Centers, Orrville, OH

WIn Scholarship Liz Moore, Houston, TX Alexandra Domer, Maple Park, IL

KEy EVENTS (CONT.)

ASRW WElCOmE RECEpTIOn Thursday, October 6th // 4:30pm - 6:30pm // Cuba LibreTickets for the event are available in the Super Pass, or can be purchased at Registration for $60.

This year’s reception will take place at Cuba Libre, located within close proximity to the Orange County Convention Center.

The reception will feature complimentary hors d’oeuvres, beverages, and lively music. Cuba Libre is located at 9101 International Drive in Orlando, Fla. and is a part of the newly renovated Pointe Orlando. Shuttle service will be offered from the convention center to Cuba Libre, and also at the conclusion of the reception from Cuba Libre to hotels within the official housing block.

Sponsored by:

24 // NACE NEW FOR 2011

THE nACE nETWORK The NACE Network is a new area immediately outside the ASRW Expo, where attendees and exhibitors can reserve complimentary meeting rooms on a first-come, first-served basis.

“The NACE Network – the ONE place to meet,” is sponsored by CCC Information Services and is FREE to all registered ASRW participants (both CARS and NACE – attendees and exhibitors!) All you need to do is stop by the reception area and let us know when you’d like to meet, for how long and how many people. That’s it! There’s no catch! It’s a free service to help YOU make the most of YOUR SHOW.

Rooms are available October 5-8, on a first-come, first-served basis. Rooms can be reserved for up to 90 minutes each between 7:00am and 7:00pm. Eleven private rooms are available:• Six rooms hold up to 4 people• Four rooms hold up to 15 people • One room holds up to 100 people

All meeting rooms will be equipped with:• comfortable furnishings • electricity• wireless internet access • a plasma flatscreen or projector/screen to

connect your laptop

CCC ONE is very proud to be the inspiration and marquee sponsor of The NACE Network – the ONE place to meet. Additional sponsorship is provided by Panasonic Solutions Company, and MOTOR.

NEW FOR 2011

mSO SYmpOSIUm Thursday, October 6th // 7:30am – 7:30pm

ASRW is pleased to announce the MSO Symposium – a new annual event for collision multiple shop operators. Featuring high-end content and networking opportunities, this all-day program will be held on Thursday, October 6th. Registration is currently closed for this event.

job # DRF11_17589

client Kristine Gallagher DuPont Performance Coatings

publicationABRN - NACE Event Guide 6" x 10.875"

first insertionAugust, 2011

creative“Perfection isn’t an ideal”

initial date

account executive RS

creative director PD

copywriter JG/CK

art director SJ

production GD

proofreader CK

approved for PDF RS

approved to disc RS

approved output from disc RS

All stock photography is owned by the applicable image provider. All usage rights regarding such images are governed by such provider(s) terms and conditions of use set forth at the provider’s(s’) website(s).Copyright © 2011 DuPont. Standox® and Standoblue® are registered trademarks of E.I. du Pont de Nemours and Company for its brands of refinish systems. All rights reserved.

Perfection isn’t an ideal. It’s a destination.We share your passion for perfection. That’s why we created the Standoblue® waterborne basecoat system: to put great paint in shops that elevate refinishing to an art. It’s also why we developed best-in-class color tools specifically designed to help master craftsmen achieve an exact color match—each and every time. And, it’s why our team of experts is dedicated to providing shops like yours with outstanding training and technical support.

See how close to perfect a waterborne basecoat can be.

Visit us at booth N1127.

upgrade2standoblue.standox.com | 1-800-551-9296 ( prompt 7 )

SX_Ad_Perfection-Booth_ABRN-NACE_08-11.indd 1 8/19/11 10:45 AM

PRODUCED BY: SPONSORED BY:

26 // NACE NEW FOR 2011

InDUSTRY CROSSOvEROne of the benefits of attending the industry’s event is the amount of products, services and vendors available throughout the show floor for both collision and mechanical repair professionals. The following exhibitors have indicated they have products and services of interest to both sides of the industry:

Exhibiting As Booth no. Exhibiting As Booth no.3M N712 Insignia Parts Distributors, LLC N1154

AES International, LLC. N314 International Epoxies & Sealers N1315

ALLDATA LLC. N639 Lancer Insurance Co. N815

ASE (Automotive Service Excellence) N1249 Mattei Compressors, Inc. N1329

Automotive Service Association N749 Metro Appraisal N1414

AUVECO Products N449 Motor Guard Corporation N1014

Business Consulting Options, LLC. C942 National Alliance of Paintless Dent Repair Technicians

N1038

Blowtherm USA N1157 The Paint Booth Guys, Inc. N1428

Cebotech Inc., Cebora, TECNA N531 The Perfect Fit Group N551

CJJ Inc. N631 Red Kap C742

Collision Equipment Group N1409 Reynolds and Reynolds C945

Crash-writeR, Inc. N312 Rupes S.p.A. N530

Crest Industries, Inc. N419 Spray Enclosure Technologies Inc. N1303

DamagedCars.com C1042 Steck Manufacturing Co., Inc. N819

Elektron Inc. N403 Summit Software & Mobile Solutions N1024

Extractor/Crystal Glass N1036 Texas State Technical College N1214

Goff's Enterprises N619 Tools USA/ ALLVIS N319

Goliath Carts N1423 Urethane Supply Company N915

Herkules Equipment Corp. N1308

OEm pARTICIpATIOn Original equipment manufacturers (OEMs) Toyota Wholesale Parts and Nissan Collision Repair Network will each have an expanded presence at ASRW, including show floor presence and innovative, interactive support programs.

Toyota Wholesale Parts – Booth #N1343- Sponsor of the Networking Reception at the ASRW Industry forum- Sponsor of the MSO Symposium- Sponsor of the NASCAR™ Experience (booth N1443)

Nissan Collision Repair Network - Booth #1241- Nissan is giving away 300 Nissan 370Z-inspired wireless mice to the first 100 attendees who visit their booth each day of the Expo. To receive a mouse, attendees must also bring the special advertisement from Nissan mailed to each pre-registered attendee along with their badge credentials. - In addition, Nissan will be sponsoring a networking reception Friday, Oct. 7 at the ICEBAR Lounge. Space is limited for this exclusive event for collision shop owners and managers.

In addition to Toyota and Nissan, OEM1Stop.com and GM will also be exhibiting on the ASRW show floor. Mail: P.O.Box: 505 Casula Mall, NSW 2170 Australia

Phone: + 61 2 9826 7777 Fax: + 61 2 9826 7700 E-mail: michel@bodyshopnews.net

Australian publisher partner for IBIS  (International bodyshop Industry  Symposium)

BodyShop magazine forthe Australian market

Market Research, Special Editorials,Advertising Campaigns and

much more. We have all the contacts you need Down Under.

Australian

NEWS

The Industry Leader

www.bodyshopnews.net

Official Australian NACE Show Magazine

NEW FOR 2011 (CONT.)

28 // NACE ON-FLOOR ACTIVITIES & ATTRACTIONS ADD-ON EDUCATION NACE // 29

nASCAR™ ExpERIEnCE Take a pit stop at booth N1443 at the ASRW Expo and experience NASCAR™! Attendees can ‘drive’ the NASCAR™ simulator and compete in a fastest lap contest. Winners receive NASCAR™ tickets, and other great racing-related prizes.

HOT ROD AllEY FEATURInGmUSClE CAR nETWORK OF FlORIDA The Muscle Car Network plans to display vehicles on the ASRW show floor, during the expo. The display includes rare, exotic and hot rod vehicles, which belong to members of the network. Additionally, the Muscle Car Network plans to make a donation to a local automotive charity Thursday, Oct. 6th, to further education and training for the next generation of automotive service and repair professionals. Members will be on-hand to answer questions about the vehicles. Stop by and vote for your favorites. ASE

Also taking place in the Repair University/ Demo Area, ASE will present the following FREE classes:

- Mechanical Test Prep Class- Collision Test Prep Class- New Electronic Test Prep Class

pRODUCT SHOWCASECheck out this new area showcasing new, cool and green products. Then, visit exhibitors’ booths to learn more! The Product showcase is now located on the show floor.

EXHIBITOR BOOTH #3M N712

Bartec C1048

BASF N1413

Bossauto Import SA N530

Extractor/Crystal Glass N1036

Goliath Carts N1423

Management Success N549

Motorguard Corp. N1014

EXHIBITOR BOOTH #NRD LLC N1142

Rubber-Seal Medallion Refinish System

N3333

Rupes S.p.A. N530

Sullivan PDR Estimator N1515

Summit Software & Mobile Solutions

N1024

Tsunami Compressed Air Solutions

N1209

ON-FLOOR ACTIVITIES & ATTRACTIONS

REpAIR UnIvERSITY Thursday, October 6th // 1:00pm & 3:00pmCollision Hub will film two live episodes of Repair University from the NACE show floor – Lean Process for Collision Repairers, featuring a discussion with 3M at 1:00pm, and Blueprinting with Chief Automotive Technologies at 3:00pm.

I-CAR TECHnOlOGY SHOWCASE

11:00am - 11:45amScan Tool Technology – Business value or Just Another Tool?• An overview of scan tool technology• The value of equipping yourself with a scan tool• Collision repair scan tool applications• Interpreting the data

1:00pm - 1:45pmAutomotive Carbon Fiber – It’s not Coming, It’s Here!• Advantages of carbon fiber for automotive use• How a carbon fiber and carbon fiber parts are made• Automotive carbon fiber production challenges• Current and future applications – structural and cosmetic

3:00pm - 3:45pmGm Collision Repair Technology Update• GM repair recommendations and sectioning update• New model collision repair procedures• High Strength Steels and Design Trends• GM Steel Repairability Matrix Update

THURSDAY, OCTOBER 6 FRIDAY, OCTOBER 7 SATURDAY, OCTOBER 811:00am - 11:45amBest practices for Advanced vehicle Structures• The latest design trends and how they affect collision repair • The newest steels being considered or automotive structures• Spot welding, riveting, and MIG brazing applications • Determining the best repair plan when no OEM information is available

1:00pm - 1:45pmCarbon Fiber Repair – Is the Collision Industry Ready?• Part identification and damage analysis• Repair materials and equipment• Repair processes and types of repairs

3:00pm - 3:45pmScan Tool Technology – Business value or Just Another Tool? (repeat)• An overview of scan tool technology• The value of equipping yourself with a scan tool• Collision repair scan tool applications• Interpreting the data

11:00am - 11:45amRefinish Technology Update• The latest in refinishing equipment • Ensuring optimization, following your switch to waterborne• An update on refinishing materials

1:00pm - 1:45pmBest practices for Advanced vehicle Structures (repeat)• The latest design trends and how they affect collision repair • The newest steels being considered or automotive structures• Spot welding, riveting, and MIG brazing applications • Determining the best repair plan when no OEM information is available

ADD-ON EDUCATIONTickets can be purchased in Registration for $93 each.

Tickets can be purchased in Registration for $50 each.

WEDnESDAY, OCTOBER 5TIME CODE TITLE SPEAKER ROOM

8:00am - 12:00pm IC01 Inspecting Repairs for Quality Control (QUA01) Bob Zelano 305A

IC02 Steel Utilized Structures, Technologies & Repair (SPS07)

Kirk Cook 307C

IC03 Collision Repair for Toyota, Lexus and Scion Vehicles (TOY01)

Steve Laszlo 306A

1:00pm - 5:00pm IC04 Collision Repair for Ford & Lincoln Vehicles (FOR05) Kirk Cook 305A

IC05 Overview of Cycle Time Improvement for theCollision Repair Process (CYC01)

Steve Laszlo 306A

IC06 Hybrid Electric & Alternative Fuel Vehicles (ALT02) Bob Zelano 307C

SATURDAY, OCTOBER 8TIME CODE TITLE SPEAKER ROOM

8:00am - 12:00pm IC07 Plastic & Composite Repair (PLA03) Steve Laszlo 305A

IC08 Collision Repair for Ford & Lincoln Vehicles (FOR05) Kirk Cook 306A

IC09 Waterborne Products, Systems & Application (REF07)

Bob Zelano 307C

1:00pm - 5:00pm IC10 Hail, Theft, Vandalism Damage Analysis (DAM09) Kirk Cook 305A

IC11 Corrosion Protection (CSP01) Steve Laszlo 306A

IC12 Vehicle Technology & Trends (NEW11) Bob Zelano 307C

FRIDAY, OCTOBER 7TIME CODE TITLE SPEAKER ROOM

8:30am - 10:00am pC01 Insurance & Collision Repair: Issues 2012 Robert Passmore 208A

CHARITABLE ACTIVITIES NACE // 31

RECYClED RIDES Recycled Rides is a nationwide community service project where members of the National Auto Body Council (NABC) repair and donate recycled vehicles to families and service organizations in need, in their own communities. A “green” program highlighting vehicle and parts recycling, Recycled Rides recruits collision repairers, insurers, paint suppliers, parts vendors and others, to contribute in their own, yet synergistic ways.Visit the Recycled Rides area at the back of the 800 aisle to view the vehicles and watch as local families’ lives are changed when they receive them during a special presentation on Friday, October 7th!

CREF mInI-mAKEOvER The Collision Repair Education Foundation is providing Lake Technical College in Eustis, Florida, with a mini-makeover! Lake Technical College was the only school in Florida to apply for the Education Foundation’s 2010 Ultimate Collision Education Makeover grant, which provides a $50,000 wish list for the winner’s collision program. The makeover will be awarded to the school during ASRW 2011 and the school instructor, students, and donors will be in attendance for a special presentation.

F.R.E.E. The First Responders Emergency Extrication (FREE) program is a four-hour course that incorporates classroom and hands-on instruction, including airbag deployment demonstrations and vehicle cutting techniques. The National Auto Body Council (NABC) will deliver the latest in vehicle emergency occupant extrication training to local first responders, ultimately helping them to save lives, on Saturday, Oct. 8th in the Recycled Rides area of the show floor.

TOOlS FOR SUCCESS The Girl Scouts of Citrus Council will be joining the industry Saturday, October 8th from 9:00am – 12:00pm. The girls will meet with female leaders in the industry, learn about the influential and transformative work being done by women in this field and explore the expo floor searching for those unique “tools for success” that our industry has to offer! This year we are also excited to announce the addition of a panel discussion and lunch hosted by LKQ where the Girl Scouts will have a chance to meet with and hear from leaders in the industry on topics ranging from the

science behind the collision repair industry to the diverse career opportunities available. Girl Scouts: Tools for Success is powered by Enterprise Rent-A-Car and was made possible by the generous sponsorship of companies at every level of the collision repair industry.

CHARITABLE ACTIVITIES

www.car-o-liner.com | 800-521-9696

Car-O-Liner Means Confidence – Accurately Repair Today’s Most Advanced Vehicles!

Visit Booth #N1119 to see live welding demonstrations

and the latest collision repair equipment

Stop by for your

chance to win an

authentic Benchrack

system model!

®

7145_Car Liner NACE Event Guide Ad.indd 1 9/12/2011 11:57:05 AM

PAVILIONS NACE // 33

ASA mARKETplACE The ASA Marketplace, launched online by ASA, houses convenient, money-saving offers for repair businesses, and provides one-stop shopping for ASA’s entire benefits portfolio for members. These newly expanded offers allow ASA members to take advantage of pre-negotiated services with selected vendors for increased savings. The following ASA Marketplace participants will be exhibiting at ASRW | NACE | CARS:

*Exhibiting within the ASA Marketplace Pavilion

pROFIT BUIlDInG pAvIlIOn The Profit Building Pavilion is a special area on the CARS show floor, dedicated to vendors with customer-driven products. Visit each of these participating exhibitors and take advantage of great on-site show specials:

PAVILIONS

Insurance coverages are underwritten by individual member companies of Zurich in North America, including Universal Underwriters Insurance Company and Universal Underwriters Service Corporation. Certain coverages are not available in all states. Some coverages may be written on a nonadmitted basis through licensed surplus

lines brokers. *Zurich Financial Services Group. For information about the ratings of Zurich American Insurance Company, access the ratings section on www.zurichna.com. For more complete financial information about the Zurich Financial Services Group and ratings for Zurich Insurance Company Ltd., access ww.zurich.com.

©2011 Zurich American Insurance Company

We can help you get covered.Zurich HelpPoint is here when you need more than just insurance.

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With our group’s strong, stable financial position*, our insurance products –– such as

Unicover®, one of the most extensive lines of automotive business coverage available

–– are frequently recognized by national automotive organizations and associations.

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Insurance Checklist

11-2425 11 NACE Expo Prg ad.indd1 1 8/31/11 4:36:49 PM

EXHIBITOR BOOTH #

Automotive Service Association N749

Audatex, a Solera Company N503

BCNW – Benefit Consultants Northwest* N951

Cintas Corporation* N953

CustomerLink Systems, Inc.* N752

Elavon, Inc.* N750

Hertz Corporation N937

Meadowbrook Insurance Group* N949

Mitchell International, Inc. N719

RepairPal, Inc. C744

See Progress, Inc./AutoWatch N722

UniFirst Corp* N756

ALLDATA N639

EXHIBITOR BOOTH #

Autoshop Solutions C861

ContactPoint C868

Demandforce, Inc. C860

ESI (Educational Seminar Insitute) C865

EXHIBITOR BOOTH #

Mudlick Mail Company C864

National Processing Company (NPC) C869

R.O. Writer C863

EXHIBITOR BOOTH #

AutoZone N638 & C642

CCC Information Services N1003

ContactPoint C868

Demandforce C860

GE Capital* N957

Identifix C845

Mitchell 1 C944

National Processing Company (NPC) C869

Reynolds & Reynolds C945

Unicure Spraybooths N1103

Zurich* N748

34 // NACE SPEAKER SPOTLIGHT SPEAKER SPOTLIGHT NACE // 35

SPEAKER SPOTLIGHTmike Anderson, speaker and moderatorCollisionAdvice

WE07n m Room 209AThe mechanics of EstimatingWEDNESDAY, OCTOBER 5, 8:30AM – 11:30AM

TH11n m Room 306Aparts procurement Tips for Estimators (panel)Moderator: Ron Kuehn Panelists: Gerry Baugh; William Latuff; Daren PierseTHURSDAY, OCTOBER 6, 3:00PM – 4:30PM

FR09n m Room 308AUnderstanding Continuous Improvement FRIDAY, OCTOBER 7, 8:30AM – 10:00AM

FR18nC m Room 307Cleadership Best practices – How to Inspire, Delegate, and Coach Your Team to Success FRIDAY, OCTOBER 7 , 4:00PM – 5:30PM

larry Baker, speakerLVB & Associates

SA05n m Room 208CStrength Training – meeting the Current & Future Demands of Your BusinessSATURDAY, OCTOBER 8, 8:30AM – 10:00AM

Bobby Bassett, speakerGates Corporation

TH01C T Room 207CAccessory Belt Drive System Diagnosis (Repeated on Saturday – SA08C) THURSDAY, OCTOBER 6, 12:00PM – 1:30PM

SA08C T Room 207CAccessory Belt Drive System Diagnosis (Repeated from Thursday – TH01C) SATURDAY, OCTOBER 8, 8:30AM – 10:00AM

Bernie Blickenstaff, speakerPro Finishes PLUS

TH03n m Room 207CIntroduction to leanTHURSDAY, OCTOBER 6, 2:00PM – 5:00PM

FR07n m Room 308CBlueprinting Basics FRIDAY, OCTOBER 7, 8:30AM – 10:00AM

Chris Chesney, speakerCARQUEST Technical Institute

WE06nC m Room 308ACreating Raving Fans for Your Business WEDNESDAY, OCTOBER 5, 8:30AM – 11:30AM

Aaron Clements, speaker and moderatorC and C Automotive

WE21C m Room 209CFarming Your IndustryWEDNESDAY, OCTOBER 5, 1:00PM – 4:00PM

FR15C m Room 208AFinding the Opportunity in Every Challenge (panel) Panelists: John Francis, Jr.; David Kusa; Barb Menke;

John Vallely; Greg BuckleyFRIDAY, OCTOBER 7, 3:00PM – 6:00PM

Robert Clements, speakerE-Myth Benchmark

WE23nC m Room 207ACreating a Business That Works FOR You, not Just BECAUSE of YouWEDNESDAY, OCTOBER 5, 3:00PM – 4:30PM

Bryan Dodge, speakerDodge Development

WE01nC m Room 207AHow to Build a Better You WEDNESDAY, OCTOBER 5, 8:30AM –10:00AM

WE14nC m Room 207ABuilding a Team That Works Without YouWEDNESDAY, OCTOBER 5, 1:00PM – 2:30PM

Dick Elder, co-speakerTeam Marketing Group

FR08n m Room 307Cpractical Uses for elearning in Collision RepairFRIDAY, OCTOBER 7, 8:30AM – 10:00AM

Richard Flint, speakerRichard Flint International

FR01nC m Room 306AThe power of ChangeFRIDAY, OCTOBER 7, 7:30AM – 10:30AM

SA01nC m Room 208AWanted: leaders That lead! SATURDAY, OCTOBER 8, 7:30AM – 10:30AM

Felicia Funchess, speaker BASF

WE03n m Room 307ACreating a positive Work EnvironmentWEDNESDAY, OCTOBER 5, 8:30AM –10:00AM

TH08n m Room 308Aleading ChangeTHURSDAY, OCTOBER 6, 3:00PM – 4:30PM

Jim Garrido, speaker CARQUEST Technical Institute

SA04C T Room 308ADeveloping a Diagnostic Game plan Saturday, OCTOBER 8, 7:30am – 10:30am

Joe Gibson, speakerCustomerLink

FR22C m Room 305Anew marketing Technologies to level the playing FieldFRIDAY, OCTOBER 7, 4:00PM – 5:30PM

Becky Glauser, speaker ContactPoint

WE17nC W Room 310AWinning With a professional Road mapWEDNESDAY, OCTOBER 5, 1:00PM – 2:30PM

FR11nC W Room 305AReady, Set, Simplify: Tips to Simplify Your Work (and Your life)FRIDAY, OCTOBER 7, 8:30AM – 10:00AM

Bob Greenwood, speaker Automotive Aftermarket E-Learning Centre Ltd

TH05C m Room 208AThe Changing marketplace Continues… now What Drives the Bottom line? – part 1THURSDAY, OCTOBER 6, 2:00PM – 5:00PM

FR03C m Room 307AThe Changing marketplace Continues… now What Drives the Bottom line? – part 2FRIDAY, OCTOBER 7, 7:30AM – 10:30AM

Fred Iantorno, speakerCIECA

WE27n m Room 310AThe Changing I.T. Environment – The Clouds Are Rolling In WEDNESDAY, OCTOBER 5, 3:00PM – 4:30PM

peter Kennedy, speaker Collex Collision Experts, Inc.

SA06n m Room 207AHow to Build Bulletproof EstimatesSATURDAY, OCTOBER 8, 8:30AM – 10:00AM

Cory King, speaker Fine, Boggs & Perkins LLP

FR14nC m Room 207ASurvival Skills for Today’s Employer: HR Best practicesFRIDAY, OCTOBER 7, 3:00PM – 6:00PM

SA02nC m Room 209CSurvival Skills for Today’s Employer: Compliance with Wage/HourSATURDAY, OCTOBER 8, 7:30AM – 10:30AM

Ryan Kooiman, co-speakerStandard Motor Products

TH04C m Room 207AIncreasing Technician Efficiency – It’s a Team Effort THURSDAY, OCTOBER 6, 2:00PM – 5:00PM

Ron Kuehn, speaker and moderatorCollision Business Solutions, Inc.

TH11n m Room 306Aparts procurement Tips for Estimators Panelists: Mike Anderson; Gerry Baugh; William Latuff;

Daren PierseTHURSDAY, OCTOBER 6, 3:00PM – 4:30PM

FR02n m Room 209ASimple Cycle Time SolutionsFRIDAY, OCTOBER 7, 7:30AM – 10:30AM

SA10n m Room 308CSimple Front Office Staffing SolutionsSATURDAY, OCTOBER 8, 8:30AM – 10:00AM

George lesniak, speakerCARQUEST Technical Institute

WE09n T Room 308CHybrid Technology Wednesday, OCTOBER 5, 8:30am – 11:30am

vince manship, speakerCARQUEST Technical Institute

TH02C T Room 207ATpmS Update Thursday, OCTOBER 6, 12:00pm – 1:30pm

Jeff masterman, co-speakerStandard Motor Products

TH04C m Room 207AIncreasing Technician Efficiency – It’s a Team Effort THURSDAY, OCTOBER 6, 2:00PM – 5:00PM

Tom mcGee, speakerALLDATA

WE28n m Room 307AStop Guessing and Start KnowingWEDNESDAY, OCTOBER 5, 3:00PM – 4:30PM

Dan mcneff, speaker Legally Mine

FR17nC m Room 308AUnderstanding legal Structures: The Key to Asset protection and Tax ReductionFRIDAY, OCTOBER 7, 4:00PM – 5:30PM

Jim morton, speaker Morton’s Automotive Technical Services

WE08n T Room 208CSherlock Holmes DiagnosisWEDNESDAY, OCTOBER 5, 8:30AM – 11:30AM

TH14n T Room 308CElectrical Troubleshooting for the Body Shop Technician THURSDAY, OCTOBER 6, 3:00PM – 4:30PM

louie nelson, speaker CARQUEST Technical Institute

SA03C T Room 307AFluid Technology SATURDAY, OCTOBER 8, 7:30AM – 10:30AM

Tony nethery, speaker Colomatch Automotive Refinish

WE11nC m Room 208AGive me Your Keys please WEDNESDAY, OCTOBER 5, 10:30AM – 12:00PM

FR21nC m Room 209ACustomer Service Done Differently FRIDAY, OCTOBER 7, 4:00PM – 5:30PM

36 // NACE SPEAKER SPOTLIGHT SPEAKER SPOTLIGHT NACE // 37

maylan newton, speakerE.S.I.

WE20C m Room 207CI Object!WEDNESDAY, OCTOBER 5, 1:00PM – 4:00PM

THO7nC m Room 307CAttitude is Everthing!THURSDAY, OCTOBER 6, 3:00PM – 4:30PM

FR19nC m Room 207CConfident Selling – Do You Believe? FRIDAY, OCTOBER 7, 4:00PM – 5:30PM

Hank nunn, speakerAutoNation

WE02n m Room 208Amarketing for a DRp – Acquiring the BusinessWEDNESDAY, OCTOBER 5, 8:30AM –10:00AM

WE16n m Room 309ABack to Basics – Body Shop FinancialsWEDNESDAY, OCTOBER 5, 1:00PM – 2:30PM

TH09n m Room 307Anegotiation Skills – Key to Improved profitabilityTHURSDAY, OCTOBER 6, 3:00PM – 4:30PM

mark Olinger, speaker CARQUEST Technical Institute

FR13C T Room 209CImmobilizer Service Opportunities FRIDAY, OCTOBER 7, 1:00PM – 2:30PM

Robert passmore, speaker Property Casualty Insurers Association of America

pC01 Room 208AInsurance & Collision Repair: Issues 2012FRIDAY, OCTOBER 7, 8:30AM – 10:00AM

Tony passwater, speakerAEII

WE12n m Room 307AWhy lean Implementations Fail in the Collision Repair Industry (Repeated on Thursday – TH10n) WEDNESDAY, OCTOBER 6, 10:30AM – 12:00PM

TH10n m Room 208CWhy lean Implementations Fail in the Collision Repair Industry (Repeated from Wednesday – WE12n) THURSDAY, OCTOBER 6, 3:00PM – 4:30PM

Scott peirce, co-speaker 3M Company

WE26n m Room 309AZeroing in on profit Improvement Opportunities through process Driven Repairs (Repeated on Friday – FR20n) WEDNESDAY, OCTOBER 5, 3:00PM – 4:30PM

FR20n m Room 208CZeroing in on profit Improvement Opportunities through process Driven Repairs (Repeated from Wednesday – WE26n) FRIDAY, OCTOBER 7, 4:00PM – 5:30PM

Carl Schweikert, speakerCARQUEST Technical Institute

TH06C T Room 305AEssential Electronics THURSDAY, OCTOBER 6, 2:00PM – 5:00PM

Trish Serratore, moderatorASE

WE25nC m Room 208AGREEn – It Benefits people and Business (panel)Panelists: Jim Houser; Rebecca Kirchdorfer; Dan Lajoie;

Michael LeVassuerWEDNESDAY, OCTOBER 5, 3:00PM – 4:30PM

margie Seyfer, speakerImpact Presentations

WE18nC m Room 308CWinning Women CustomersWEDNESDAY, OCTOBER 5, 1:00PM – 4:00PM

FR05nC m Room 207ACommunicating With people Who Drive Us CrazyFRIDAY, OCTOBER 7, 8:30AM – 10:00AM

Suzanne Shafer, speakerShafer’s Collision

FR24nC W Room 307Amarket & Grow with pizazz & personalityFRIDAY, OCTOBER 7, 4:00PM – 5:30PM

John Shewbridge, speakerHunter Engineering

WE04n T Room 207Cpost Repair problems Related to Undercarriage Issues, TpmS and ESC lightsWEDNESDAY, OCTOBER 5, 8:30AM –10:00AM

FR23n T Room 306AThe Alignment printout as a Diagnostic ToolFRIDAY, OCTOBER 7, 4:00PM – 5:30PM

John Spoto, co-speaker3M Company

WE26n m Room 309AZeroing in on profit Improvement Opportunities through process Driven Repairs (Repeated on Friday – FR20n)WEDNESDAY, OCTOBER 5, 3:00PM – 4:30PM

FR20n m Room 208CZeroing in on profit Improvement Opportunities through process Driven Repairs (Repeated from Wednesday – WE26n)FRIDAY, OCTOBER 7, 4:00PM – 5:30PM

maurice Sternemann, speakerDemandforce, Inc.

WE24nC m Room 208Cpositioning Your Shop for Success in the Internet EconomyWEDNESDAY, OCTOBER 5, 3:00PM – 4:30PM

Richard perry, speakerChief Automotive Technologies

WE13n T Room 207CDesign-Based Repairs (Repeated on Friday – FR10n)WEDNESDAY, OCTOBER 5, 10:30AM – 12:00PM

FR10n T Room 209CDesign-Based Repairs (Repeated from Wednesday – WE13n) FRIDAY, OCTOBER 7, 8:30AM – 10:00AM

T.J. Reilly, moderatorSame Day Auto Service

FR12C m Room 208AReality Repair Shop – What Would You Do? (panel) Panelists: Amanda Mooney; Justin Neal; Todd ZwalinaFRIDAY, OCTOBER 7, 1:00PM – 2:30PM

Robert Rick, speakerGates Business Solutions

SA07n m Room 309Apre-production processes to Increase Sales and Improve CSI and Cycle Time SATURDAY, OCTOBER 8, 8:30AM – 10:00AM

Adam Robertson, speakerCARQUEST Technical Institute

FR16C T Room 308CHybrid vehicle Service Friday, OCTOBER 7, 3:00pm – 6:00pm

Danny Sanchez, speakerAutoshop Solutions

WE05C m Room 309AIgnite the Internet! Internet marketing for Auto Repair professionalsWEDNESDAY, OCTOBER 5, 8:30AM – 11:30AM

TH13n m Room 209CCrash Course in Internet marketing! Internet marketing for the Collision IndustryTHURSDAY, OCTOBER 6, 2:00PM – 5:00PM

FR06nC m Room 208CDismantle the Social network! Social media marketing for the Automotive IndustryFRIDAY, OCTOBER 7, 8:30AM – 10:00AM

Eric Schmitz, speakerKPA

WE10nC m Room 207AWhat to Do When an Inspector Knocks on Your DoorWEDNESDAY, OCTOBER 5, 10:30AM – 12:00PM

Ryan Schneider, speakerInsomniac Games

WE15nC m Room 208AGame On: Engaging the Gen Y CustomerWEDNESDAY, OCTOBER 5, 1:00PM – 2:30PM

John Swiegart, co-speakerThe Body Shop@

WE19n m Room 209Alean 3.0 - Flow = A practical path to Using lean to Improve process FlowWEDNESDAY, OCTOBER 5, 1:00PM – 4:00PM

marcy Tieger, speakerSymphony Advisors, LLC

TH12nC W Room 209Aleading and Succeeding: Cultivating leadership Skills that Benefit You and Your OrganizationTHURSDAY, OCTOBER 6, 3:00PM – 4:30PM

Steve Trapp, co-speakerDuPont

WE19n m Room 209Alean 3.0 - Flow = A practical path to Using lean to Improve process FlowWEDNESDAY, OCTOBER 5, 1:00PM – 4:00PM

FR08n m Room 307Cpractical Uses for elearning in Collision RepairFRIDAY, OCTOBER 7, 8:30AM – 10:00AM

Jason virdin, speakerCARQUEST Technical Institute

FR04C T Room 207CGas Direct Injection FRIDAY, OCTOBER 7, 7:30AM – 10:30AM

Ruth Weniger, speakerPowerful Business Strategies, LLC

SA09nC W Room 209ACEO From the Inside OutSATURDAY, OCTOBER 8, 8:30AM – 10:00AM

Glenn Young, speakerCARQUEST Technical Institute

WE22C T Room 308Avariable valve Timing System Diagnosis WEDNESDAY, OCTOBER 5, 1:00PM – 4:00PM

Canada’s Premier Automotive Aftermarket Publisher is also Canada’s Premier Online Content Provider

Only The Automotive Group Delivers

Canada’s Entire Automotive Aftermarket

Focused content, unparalleled readership, and audited circulation guarantees your message

reaches the market.

Jobber News MagazineSince 1931, the only magazine dedicated to the distribution

segment of Canada’s automotive aftermarket. 12 issues per year,

plus the Annual Marketing Guide Directory. Audited Circulation: 10,000 plus.

l’automobileDelivering French-language content to Quebec and French-speaking aftermarket readers across Canada since 1939.

Six issues per year. Audited Circulation: 9,000.

Service Station & Garage ManagementCovering the entire independent service sector since 1970

with the largest circulation of any automotive aftermarket publication in Canada.

11 issues per year. Audited Circulation: 29,000 plus.

Bodyshop MagazinePublished for Canada’s collision repair professionals since

1970, with the best readership in the country. Six issues per year.

Audited Circulation: 10,000 plus.

Visit us during Automotive Service& Repair Week at the Orange CountyConvention Center in Booth #N421.

The Best Read Magazines.The Best Circulation.The Best Read Websites. The Best Way for You to Reach Canada’s Automotive Aftermarket.

No matter where your customers are in Canada’s automotive aftermarket, or how you want to reach them, The Automotive Group delivers...

www.autoserviceworld.com Daily updates and twice-weekly e-newsletters delivered to more than 17,000 readers.

www.bodyshopbiz.comDelivering up-to-the-minute content to Canada’s collision repair professionals.

www.voccompliance.comProviding waterborne, low-VOC conversion tools and information to the collision repair industry in advance of the 2010 deadline.

www.lautomobile.caNews and information for French-speaking members of the automotive aftermarket.

Or contact us at: The Automotive Group, the Business Information Group, 12 Concorde Place, Suite 800, Toronto, ON Canada M3C 4J2 Toll free from the U.S.: 1-800-387-0273, or Canada 1-800-387-7742. e-mail: TheAutomotiveGroup@bizinfogroup.caL’automobile

pièces et services

The

40 // NACE EXHIBITOR LISTINGS EXHIBITOR LISTINGS NACE // 41

pAvIlIOnSASA MarketplaceASA Marketplace vendor participants

will be on-site to answer any questions regarding ASA’s member-benefit program.

Profit Building PavilionLooking for new vendors? Find

customer service-oriented exhibitors in this new pavilion on the CARS show floor.

Product Showcase See all the new, cool and green

products hitting the industry, then visit exhibitors’ booths to learn more!

EvEnT GUIDE ADvERTISERS Check out these exhibitors’ Event Guide advertisements!

InTERnATIOnAl ExpORTERSCompanies with this global icon have designated themselves as international exporters of

predominantly US manufactured goods and/or services. Visit their booths to see how they can help you expand your business.

nEW ExHIBITORS Be sure an visit our newest exhibitors!

ExHIBITOR LISTINGS1-800-RADIATOR & A/C .................................. n7254401 Park Rd Attn: Collision Repair TeamBenicia, CA 94510 Phone: 707-747-7400www.1800radiator.com

With 29 years of experience and 230+ locally owned and operated warehouses, 1-800-RADIATOR is the largest distributor of quality-cooling parts in North America. Every location stocks thousands of parts; every part includes a hassle-free, lifetime warranty. Stop by booth N873 for information on our collision cooling kits. When cycle time counts CALL 1-800-Radiator (800-723-4286) RADIATORS * CONDENSERS * COOLING FANS * SIDE MIRRORS * AC KITS

3m .................................................................... n7123M Center Bldg. 223-6N-01 St. Paul, MN 55144 Phone: 651-733-0971www.3m.com/automotive

3M is well known for industry leading abrasives, tapes, paint preparation systems, paint finishing products, adhesives, coatings, sealers, compounds, waxes, glazes, plastic repair materials and personal safety products.

A.J. DRAllE, InC. ............................................ n3151830 W. Mound Rd. Joliet, IL 60436 Phone: 815-730-0505Fax: 815-730-0565www.ajdrallefilters.com

Spray Booth Filtration Products A.J. Dralle’s auto body products and services enable shops to provide customers with top-quality paint finishes. Our auto body ceiling diffusion, supply, and exhaust filtration products meet or exceed paint booth manufacturers’ filter specifications. We are also the only central United States distributor of Speritex – the most advanced paint booth ceiling diffusion media available.

ExHIBITOR LISTING ExTRAS

ABRn n5112501 Colorado Ave., Suite 280 santa monica, CA 90404 Phone: 310-857-7500www.abrn.com

ABRN is the leading publication geared to the owners and managers of collision repair facilities.

ACCUDRAFT pAInT BOOTHS ............................ n418961 Route 10 East, Suite 2K Randolph, NJ 07869 Phone: 973-927-6232Fax: 973-927-6235www.accudraftpaintbooths.com

Accudraft, a specialist in high-production spraybooths and finishing equipment, offers the following equipment for automotive body shops and large equipment refinishers: Waterborne Spray Booths, Paint Booths, Prep Stations, Mixing Rooms. They also offer customs solutions for any refinishing need a customer may have. As well as upgrades and retrofits for any type of spray booth, including waterborne upgrades, energy savings upgrades, and turbulent air systems.

ACI ................................................................. n1524500 Industrial Blvd Grapevine, TX 76051 Phone: 972-316-8905Fax: 972-316-8937www.aciauto.com

ADElE KnITS ..................................................n12123304 Old Lexington Rd Winston-Salem, NC 27107 Phone: 800-968-4779www.proknittack.com

Adele Knits is the premier manufacturer for surface prep tack cloths and lint free wipers in the automotive industry. For the first time, true OEM technology, ProKnit® 3000 Series tack cloth, is now available to the automotive aftermarket.

AES InTERnATIOnAl, llC. .............................. n3144097 Trail Creek Road Riverside, CA 92505 Phone: 866-399-3516Fax: 951-324-8061www.aesintl.us

Engineering Professional company supplying Energy Saving, Variable & Fixed Speed Rotary Screw Air Compressors, 5-in-1 HIT Refrigerated Dryers, Sub-Micron Coalescing Filters, Complete Skid mounted hush packages and Air Tools targeted towards Auto Repair Shops & Auto Body Shops. Never before were such sophisticated & energy-efficient systems available to this industry at affordable prices!

AFFIlIATED CAR REnTAl lC ......................... n1545105 Highway 36 Eatontown, NJ 07724 Phone: 800-357-5159Fax: 732-380-0404www.affiliatedcarrental.com

We have been fulfilling the needs of New & Used Car Dealers as well as mechanical & body shop operators for 25+ years. Let us show you how easy it can be to create additional revenue through providing replacement rentals for your service or sales customers. Our members have realized the real value in having their own rentals; some have taken it to the next level & now rent locally in addition to their in-house customer. Stop by our booth & lets talk about it.

AIR FlOW TECHnOlOGY, InC. ......................... n9114810 70th Ave Kenosha, WI 53144 Phone: 262-657-2200Fax: 262-657-2210www.airflowtechnology.com

AFT is the leading manufacturer and distributor of OEM and replacement filters, paint arrestors, overspray collectors, accessories, and maintenance supplies for all automotive paint spray booths. AFT is the exclusive U.S. Distributor of Filtrair Ceiling Diffusion Media Products.

AlBERT KEmpERlE OF FlORIDA, llC ........... n15082698 Dardanelle Drive Orlando, FL 32808 Phone: 407-445-8300Fax: 407-445-8088www.Kemperle.Com

A Full service paint and related materials vendor servicing auto body, auto repair, fleet, marine, aviation and industrial markets, who is continually expanding with new locations,training facilities, personnel and innovative product lines to meet the ever-demanding technological needs of the collision repair industry.

All STAR AUTO lIGHTS ..................................n11116427 Milner Blvd Suite 4Orlando, FL 32809 Phone: 407-271-8949Fax: 3218258351www.allstarautolights.com

All Star Auto Lights has the largest stock of OEM automotive foreign and domestic lights in the U.S. Over 60,000 quality OEM lights in stock, including headlights, tail lights, fog lights, and park lights. We have a large inventory of HID/Xenon headlights and a large supply of new OEM BMW, Mercedes, Mazda, Audi Lights. We ship our lights daily using FEDEX to reach the customer anywhere in the United States. We have 4 locations nationwide including California, Michigan, Tennessee and Florida.

AllDATA llC....................................................n6399650 W. Taron Dr., Suite 100 Elk Grove, CA 95757 Phone: 916-478-3383Fax: 800-829-3329www.alldata.com

ALLDATA®, with more than 80,000 subscribers, is the leading provider of OE information for the automotive repair & collision industries. ALLDATA® Collision S3500 is the leading OE collision repair software, complete with mechanical and diagnostic information.ALLDATA Collision S3500 along with Estimate Integration, give shops the ability to see the OE information at the time of the estimate, reducing supplements and sublets, increasing profits.

AmERICAn ExpRESS OpEn ........................... n13092287 S Blue Island Avenue Chicago, IL 60608 Phone: 407-438-4509Fax: 407-856-9838www.open.com

American Express® Business Cards give you automatic access to the benefits and services that OPEN from American Express® has to offer, including benefits that can help you save money, gain control over your business expenses, earn valuable rewards and much more.

AmH CAnADA lTD .......................................... n14082019 Woodwind Dr Leland, NC 28451 Phone: 910-371-9313Fax: 910-371-9417www.amh.ca

North American manufacturer of OEM approved microprocessor controlled welding equipment and digital short wave infrared paint curing lamp systems with over 45 years experience in building quality equipment for the automotive industry.

AmmSQ & ASSOCIATES ....................................n320712 Double Eagle St. SW Concord, NC 28027 Phone: 704-806-9550

Infratech Lighting Viskonaire Booth Filters Farecla Compounds Malco Tools

42 // NACE EXHIBITOR LISTINGS EXHIBITOR LISTINGS NACE // 43

ApU SOlUTIOnS ..............................................n42210881 Lowell Avenue Suite 250Overland Park, KS 66210 Phone: 913-599-1600Fax: 913 599 2084www.apusolutions.com

Creating efficiencies and expanding market opportunities for buyers and sellers of automotive recycled, aftermarket parts and vehicles.

ASCEnSIOn pARTS ........................................ n13021791 Bellevue Street Detroit, MI 48207 Phone: 888-864-9305ascensionparts.com

ASE (AUTOmOTIvE SERvICE ExCEllEnCE) .. n1249101 Blue Seal Dr., SE Suite 101 Leesburg, VA 20175 Phone: 703-669-6600Fax: 703-669-6123www.ase.com

Non-profit organization certifying automotive service and repair professionals

ATlAnTIC SAFETY pRODUCTS.........................n42755 Barnstead Rd. Pittsfield, NH 03263 Phone: 781-551-9708Fax: 603-435-0007www.lightninggloves.com

Lightning Gloves… The new generation of hand protection exclusively for the automotive industry. Come and see the NEW Lightning Gloves line of hand protection! From our original Black Lightning Nitrile to our Ultra Thick 15 mil Blue Lightning Latex, we have a glove to fit you! Also introducing the brand NEW Aloe Power Glove Line! See how your hands can benefit from the healing powers of an aloe glove!

ATlAS COpCO COmpRESSORS ...................... n13483700 E 68th Ave Rock Hill, SC 29730 Phone: 803-817-7451www.atlascopco.us

Atlas Copco Compressors develops manufactures, markets, and services oil-free and oil-injected stationary air compressors, air treatment equipment and air management systems. Atlas Copco has a focus on exceeding customer’s needs through understanding each customer’s process. As a result, every compressed air solution we create helps customers operate with greater efficiency.

AUDATEx, A SOlERA COmpAnY .......................n50315030 Avenue of Science Suite 100 San Diego, CA 92128 Phone: 858-946-1732Fax: 858-946-1072www.audatex.com

Audatex, a Solera company, is the only global provider of claims solutions. We deliver the industry’s most comprehensive, integrated suite of applications for claims processing, estimating, shop and yard management, and business analytics for performance management. Our solutions help insurance carriers, collision repair shops and automotive recyclers automate core business processes, streamline workflow with industry partners, and manage performance.

AUTO DATA DIRECT InC. ..................................n5221379 Cross Creek Circle Tallahassee, FL 32301 Phone: 850-877-8804Fax: 850-877-5910www.add123.com

Auto Data Direct was selected by the Department of Justice as one of the three third party consolidators for “salvors”(companies dealing with, buying or selling, vehicles considered junk, salvage, or total loss). ADD is the only consolidator to be fully operational since the program start date of March 31, 2009. We offer a web-based solutions which allows companies to report the vehicles they purchase and sell to the NMVTIS database(National Motor Vehicle Title Information Service).

AUTO DATA InC. ..............................................n1120101 Wright Ave.Deer Park, NY 11729 Phone: 631-831-7427

AUTO EQUIpmEnT .......................................... n15493264 Van Drive Burlington, NC 27215 Phone: 336-226-7400Fax: 336-229-4706

AUTO pARTSBRIDGE ...................................... n134914500 Sheldon Road Suite 100Plymouth, MI 48170 Phone: 248-381-8814www.Infomedia.com.au

Infomedia’s Auto PartsBridge solution is a parts ordering system with full EPC functionality. The system allows body shops to send orders directly to their dealer through a web-based application to receive quotes on genuine parts. Benefits include: -Access parts information and pricing direct from the OEM EPC -Fewer parts order errors and returns -No printing, faxing or extra time on the phone -Using more genuine parts lowers costs and improves the quality of the repair

AUTOBODY nEWS .......................................... n1021P.O. Box 1516 Carlsbad, CA 92018 Phone: 760-966-1181Fax: 760-721-0253www.autobodynews.com

Autobody News is the leading regional collision repair monthly news magazine that body shop owners and managers have trusted and relied on for over 29 years. Our Western, Southwest and new Southeast editions cover over 50% of the collision repair market (21,000+ body shops), in 3 of the 4 largest regional markets.

AUTOmOTIvE SERvICE ASSOCIATIOn ............. n749P.O. Box 929 Bedford, TX 76095 Phone: 817-358-5213Fax: 817-283-9580www.ASAshop.org

Representing automotive service and repair professionals, ASA is the largest association of its kind and the sponsor of ASRW, NACE and CARS. ASA advances professionalism and excellence in the automotive industry through education, legislative representation and member services.

AUTOWATCH .................................................... n7225918 Meridian Blvd. Suite 3Brighton, MI 48116 Phone: 877-977-6473Fax: 810-229-5620www.autowatch.com

AutoWatch is the pioneer of on line vehicle tracking. Customers can see the progress of their repairs each day. They see their actual vehicle and message from the advisor.

AUTOZOnE .......................................................n63877 Douglas Drive Saunderstown, RI 38103 Phone: 401-529-4449Fax: 401-294-6533www.autozone.com

AutoZone Commercial is leading provider of quality parts delivered by the industry’s best nationwide distribution system, computer-based information systems, and business solutions to save you money and bring in new customers. For more information on AutoZone Commercial, please visit www.autozone.com and click on the “For The Professional” Tab

AUvECO pRODUCTS .........................................n449100 Homan Drive Cold Spring, KY 41076 Phone: 859-341-6450-150Fax: 800-331-2410www.auveco.com

The world’s largest selection (packaged and bulk) of automotive Body Hardware and Specialty Fasteners for domestic and import vehicles.

AxIS pERFORmAnCE COATInGS .....................n4501020 Albany Place SE Orange City, IA 51041 Phone: 866-637-8418Fax: 712-737-4997www.axiscoatings.com

Our growing line of automotive products consists of a full complement of high quality and low cost primers, clearcoats, solvents, acrylic and maintenance enamels, and a revolutionary factory pack system called QUICK MIX. Come and see our new custom color system called XPLOSIVE COLORS. This system comprise of candy colors, special effect pearls, glow-in-the-dark paint, and our new chrome effect paint system.

BAD DOG TOOlS ...............................................C842PO Box 851Bristol, RI 02809 Phone: 401-253-1330-11Fax: 401-253-1377www.baddogtools.com

You always have the right tool in hand with Bad Dog Specialty & Multi-purpose tools! Multi-purpose bits drill EVERYTHING, Biter Sheet Material Cutter turns hand drill into steerable nibbling tool, Rover Bits drill vertically, cut horizontally - great for working in carbon fiber. Sees these and more in action at our booth!

BASF CORpORATIOn ......................................n141326701 Telegraph Road Southfield, MO 48033 Phone: 973-519-4792 Toll-Free: 1-800-825-3000www.basfrefinish.com

See BASF at NACE in booth N1413, where you’ll find the paint experts at BASF ready to talk with you about the leading waterborne technology in the market. Whether it’s the world class finish of Glasurit 90-Line or the value and versatility of R-M Onyx HD, BASF has you covered with waterborne. BASF has you covered from a business standpoint as well with its VisionPlus Business Solutions. See BASF at NACE to learn more!

BCnW - BEnEFIT COnSUlTAnTS nW .............. n9511717 W. Francis Ave Suite 108Spokane, WA 99205 Phone: 509-326-4840www.asashopmedicalplan.org

Benefit Consultants Northwest (BCNW) is the premier provider of complete medical insurance solutions. Our mission is to provide total satisfaction and value through creative, cost effective, and comprehensive insurance programs. We are committed to Quality, Service, and Integrity at all times. By meeting and exceeding our client’s expectations, we will prosper as a business and meet the needs of our employees, shareholders and customers.

BECCA, InC. .....................................................n4482010 Cobb International Blvd Suite HKennesaw, GA 30152 Phone: 770-419-5913Fax: 770-419-9438www.beccainc.com

BECCA Inc. manufactures Spray Gun Cleaners and Solvent Recyclers. BECCA has become the leader in providing Industrial grade systems for the Refinish market. BECCA the innovator of the COMBO Gun Cleaner & Recycler, innovate again with their Envirowash Filtration making recycling of solvents easier and even more cost effective. BECCA’s wide range of models and options can provide the best solution for any shop looking for a high end system at affordable prices. Visit us at www.beccainc.com

BEE lInE COmpAnY ........................................n11352700 62nd Street Court Bettendorf, IA 52722 Phone: 563-332-4066Fax: 5633326517www.beeline-co.com

Bee Line is the leading manufacturer of Wheel Alignment, Computer Balancing and Collision Correction Equipment for Heavy Duty Trucks and Tractor Trailers. Located in Bettendorf, Iowa USA, Bee Line designs, manufactures and sells a variety of cutting edge products while providing unparalleled training and customer service to its valuable clients around the world.

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BlOWTHERm USA ...........................................n1157IH 10 West Boerne, TX 78006 Phone: 830-537-6199Fax: 830-537-6150www.blowtherm-usa.com

Worlds leading manufacturer of high quality spray booths,waterborne paint systems, prep stations and mixing rooms. Serving the automotive, truck and industrial markets.

BODYSHOp BUSInESS mAGAZInE ..................n12133550 Embassy Parkway Akron, OH 44333 Phone: 3306701234www.bodyshopbusiness.com

BodyShop Business Magazine is the number-one source for collision repair industry information. As the most respected, well-read national collision repair industry publication in existence, it is dedicated to empowering shop owners with the knowledge they need to run successful businesses.

BOSSAUTO ImpORT SA ....................................n530Thomas Edison,16 La Roca del Valles, Barcelona 08430 SpainPhone: +34 902100667Fax: +34 902363047www.bossauto.com

We manufacture: Masking Foam & Raise Rubber Tapes and UNIPLAST (An ingenious stapler that with the help of some heated staples allows to repair all kind of plastic pieces in a car like bumpers, headlamps and a long etc). We are also distributors of more than 1000 products of auto body repair and maintenance at European and worldwide level.Our products are thought to accomplish the needs of the most demanding professionals in quality, security and reliability and for an excellent value for money.

BREWER AUTOmOTIvE EQUIpmEnT, llC ........ n413P.O. Box 599 Tipton, MO 65081 Phone: 660-433-2677Fax: 660-433-2448www.autobodybuddy.com

Brewer Automotive was founded in 2002.after Brewco sales and Manufacturing sold to Snap-On. We had a long history of manufacturing in the Frame Machine Business. We wanted to go another route and concentrate on cars with lite collision damage and stay away from hard hits. We have a very unique product that is the fastest machine in the field and also the easiest to use for the technician and we strive to keep him upright and off the floor. Technicians are just more productive a Body Buddy.

BROOKlYn pROGRESSIvE EQUIpmEnT GRp ...n3301631 filbert street baltimore, MD 21226 Phone: 410-800-3385Fax: 410-355-2263H2-O Compliant Spray Booth. Combining German, Chinese and Italian technologies. Best Affordable Price $24,995.00 Lease/Purchase at $870.00 Per Month

BUSInESS InFORmATIOn GROUp .................... n42112 Concorde Place Suite 800 Toronto, ON M3C 4J2 CanadaPhone: 416-510-6763Fax: 416-510-5140www.bodyshopbiz.com

The Automotive Group publishes Canada’s leading automotive aftermarket trade magazines: Jobber News Magazine for the distribution sector, SSGM for independent repair outlets, Bodyshop Magazine for the collision repair sector, and l’automobile for the French-speaking aftermarket in Canada. Online at www.autoserviceworld.com and www.bodyshopbiz.com

CAn-Am/TURBOAIR DRYInG SYSTEmS ..........n151130850 Industrial Road Livonia, MI 48150 Phone: 734-427-2020Fax: 734-427-4282www.turboairdrying.com

Can-Am/TurboAir Drying Systems (Drys Waterborne Paints in 3-6 minutes hands free). Can-Am/TurboCoatair Turbine Air Powered Paint Application Equipment reduces paint usage by 30-60.0%. Atmosphere Control Solutions,LLC Drys Paint in Fleet Truck size Booths.

CApA-CERTIFIED AUTOmOTIvE pARTS ASSOCIATIOn ................................................. n10311000 Vermont Ave., N.W. Suite 1010Washington, DC 20005 Phone: 202-737-2212Fax: 202-737-2214www.CAPAcertified.org

CAPA is a non-profit, third-party independent standard setting organization whose quality standards include metal (CAPA 101), plastic (CAPA 201), lighting (CAPA 301), foam rubber (CAPA 401) and bumper parts (bumpers (front and rear), bumper reinforcements (rebars), bumper brackets and energy absorbers) (CAPA 501). CAPA’s goal is to ensure that the market has a high quality, fairly priced alternative to expensive car company parts.

CAR BEnCH AmERICA AnD InFInITY ............... n5315251 West 74th Street Minneapolis, MN 55439 Phone: 952-392-6095Fax: 952-392-6075www.carbenchamerica.com

Car Bench the most versatile, accurate and cost effective structural repair system with more OEM approvals than any others. The days of pull to fit with only sill clamp holding, electronic measuring and multi pull arm anchoring are being replaced by precise multi point fixture anchoring required for section and replace. The Car Bench Universal system was designed to meet the changing needs of the industry without re pulls, re measuring, recalibration and obsolescence.

CAR-O-lInER COmpAnY ................................n111929900 Anthony Drive Wixom, MI 48393 Phone: 248-624-5900Fax: 248-624-9529www.car-o-liner.com

Car-O-Liner®, the world’s leading global supplier of collision repair equipment and training. Racks/Frame Straightening: Realignment options to fit your unique repair requirements Welding: Fully automatic spot welders, MIG/MAG, induction heaters, plasma cutters Measuring: Complete upper body measuring with the world’s largest vehicle database Holding/Fixturing: Modularity to match unique fixture configurations Equipment Storage: Organize your shop with wall/cart storage.

CAR-pART.COm ...............................................n8361980 Highland Pike Ft. Wright, KY 41017 Phone: 859-344-1925Fax: 859-757-0408www.car-part.com

Car-Part Pro™ is a new search engine designed specifically for the Professional Repairer. Buyers easily select parts with delivery times that meet their cycle time deadlines. Car-Part’s exclusive SmartVin™ Technology eliminates incompatible parts. Users have access to real time inventory, warranties, preferred suppliers, and recycler certification.

CARSTAR FRAnCHISE SYSTEmS, InC. .......... n13588400 W. 110th Street, Suite 200 Overland Park, KS 66210 Phone: 913-451-1294Fax: 913-451-4436www.carstar.com

CARSTAR-North America’s largest group of auto body shop owners. As a CARSTAR shop, you can maintain your independence while leveraging our Vendor and Insurance Partner relationships to open doors that are currently closed to independent shops. Our owners have CARSTAR-specific resources such as 20 Groups, Training, Operations & Systems Training, 44 Purchasing Programs and 17 Corporately Managed Insurance Programs. This is not an offer to sell a franchise in CA, HI, MN, ND. Stop by Booth N1358.

CARWORx DISTRIBUTIOn ............................. n1352165 Graveline St-Laurent, QC h4t1r3 Phone: 514-745-5959Fax: 5147456802www.carworx.net

CCC InFORmATIOn SERvICES, InC. .............. n1003222 Merchandise Mart Plaza Chicago, IL 60654 Phone: 312-229-2527Fax: 312-527-0527www.cccis.com

CCC Information Services Inc. is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication among approximately 21,000 collision repair facilities, 350 insurance companies, and a range of industry participants.

CEBOTECH InC., CEBORA, TECnA ................... n5311757 North Nova Rd Suite 109Holly Hill, FL 32117 Phone: 386-255-7090Fax: 386-255-0069www.cebotechusa.com

Cebotech Inc. is the US sole sales & service provider for Cebora & Tecna OEM approved welding & cutting equipment. With 25 years experience in welding applications for collision repair, Cebotech provides advanced welding solutions & state of the art equipment for welding the new Ultra High Strength steels as well as mig brazing, aluminum, stainless steel, & dent pulling. A net work of distributors through out the US can provide quick and efficient service. Come see us at booth N1054.

CHEmSpEC USA, InC. ....................................n14489287 Smucker Road Orrville, OH 44667 Phone: 800-328-4892Fax: 330-669-3965www.chemspecpaint.com

ChemSpec USA, Inc., a division of Chemical Specialties Ltd., is a global manufacturer of premium coatings for the automotive, fleet and industrial markets. We feature a broad range of trusted brands which include Metalux™, Montana®, Hydrolux™ and Metacryl™. Our product lines include categories such as pre-metal treatment, primers, toners, clears, solvents and specialty products.

CHIEF AUTOmOTIvE TECHnOlOGIES ...............n803996 Industrial Drive Madison, IN 47250 Phone: 800-445-5438-543Fax: 800-578-5438www.chiefautomotive.com

Chief Automotive is a world leader in “Design Based Repair Systems®, enabling technicians to repair vehicles based on manufacturer design and materials used. Chief’s design based products will make pulls when required, but are engineered to use other OEM recommended repair processes when required to insure vehicle is returned to pre-collision condition.

CInTAS CORpORATIOn ....................................n9536800 Cintas Blvd Mason, OH 45040 Phone: 513-701-1380Fax: 513-573-3737www.cintas.com

Cintas Corporation (NASDAQ: CTAS): Headquartered in Cincinnati, Cintas Corporation provides highly specialized services to over 800,000 businesses of all types throughout North America. Cintas designs, manufacturers and implements corporate identity uniform programs and provides entrance mats, restroom supplies, promotional products, first aid and safety products, fire protection services and document management services.

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CJJ InC. ............................................................ n631PO Box 480 1210 Fortune Ave. Detroit Lakes, MN 56502 Phone: 218-847-2608Fax: 218-847-9416www.toolcatalog.com

Star-A-Liner manufactures easy-to-use frame machines/frame racks. Make your straightening process “Simply Fast” with Cheetah collision repair equipment and accessories.

ClAImS mAGAZInE .........................................n10125081 Olympic Blvd Erlanger, KY 41018 Phone: 859-692-2129Fax: 8592834429www.claimsmag.com

For more than 57 years, Claims has been dedicated to “Covering the Business of Loss” for property and casualty insurance professionals. Claims’ mission is to report and analyze disasters, insurance crime, emerging trends, regulatory,judicial and legislative changes, and provide expert advice and educational articles covering techniques for handling insured losses.

COllISIOn AUTOmOTIvE REpAIR SERvICES, InC. ............................................. n1430505 East Hwy 33 Suite 500 Perkins, OK 74059 Phone: 405-547-4077Fax: 405-547-4118www.cars.coop

CARS is a stock-issuing business cooperative bringing collision repair facilities together with suppliers to gain discounts and training on products and services for shops. We offer cash back rewards from sponsoring supply partners as well as discounts on products in the CARSmart store. A simple membership process allows you to take part. For a list of partners, bylaws and application, visit www.cars.coop or call 405-547-4077. The bottom line is CARS wants to help you increase your bottom line.

COllISIOn EQUIpmEnT GROUp .................... n1409S84 W32321 Jericho Road Mukwonago, WI 53149 Phone: 281-389-7203Fax: 262-363-9421www.cegroup.com

CEG is the leading capital equipment distribution and service organization in North America. Over 23 distributor organizations with the best and broadest product lines to increase efficiency and profitability.

COllISIOn HUB ..............................................n11601318 Stamford Dr. Benton, AR 72019 Phone: 501-352-5114www.collisionhub.com

Collision Hub is the only interactive and professional networking site dedicated to the Collision Repair industry. Collision Hub offers online networking, video posting, forums, video chat rooms, blogs and over 20 specialized groups including: Body Shop Owner Managers; Insurance Professionals; Women In Collision; Collision Educators Marketing and Advertising

COllISIOn mACHInERY SERvICES, InC. ........n8342920 Nichols Road Titusville, FL 32796 Phone: 321-593-2179Fax: 321-385-1317

We are a collision equipment repair company with a factory trained service engineer with over 16 years experience servicing collision repair shops. We offer frame machine maintenance, repair & parts. Electronic measuring services are also available. We carry a large inventory of parts for most all brands which allows us, in most cases, on-site repairs. We repair & offer parts for resistance welders, mig welders, plasma cutters & dent repair systems, with a full line of paint booth filters.

COllISIOn REpAIR mAGAZInE ...................... n12077725 Yonge St. #303 Thornhill, ON L3T 2C4 CanadaPhone: 905-370-0101Fax: 905-889-0457www.collisionrepairmagazine.com

Serving the Canadian industry as the leading source of information, Collision Repair magazine is a strong promoter of better relationships among collision repairers, insurers and the manufacturing supply chain. Collision Repair magazine is dedicated to improving the image of the industry. Our mandate is to promote dialogue and focus on the many positive aspects of the $3 billion market through current updates, profiles and monitoring industry trends.

COllISIOn SERvICES InC. .............................. n9311050 Dale Drive Hudson, IA 50643 Phone: 3199884545Fax: 3199886575www.collisionservices.com

Provider of Labor Saving Tools and Equipment, Management/Workflow Products, and Promotional Products to the autobody industry.

COl-mET SpRAY BOOTHS ...............................n14191635 Innovation Drive Rockwall, TX 75032 Phone: 972-772-1919Fax: 792-772-1833www.colmetsb.com

Col-Met Spray Booths markets their diverse line of products through an extensive distribution network throughout the United States, Canada and Mexico. Our product line includes both liquid and powder coating spray booths, automotive, truck, and wood finishing booths, batch ovens, and a variety of finishing system components.

COmpRESSED AIR SYSTEmS llC .................... n8142626 Skyway Drive Grand Prairie, TX 75052 Phone: 972-352-6304Fax: 972-352-6364www.compressed-air-systems.com

World class manufacture of compressed air systems. CAS manufactures screw compressors from 5-50hp and reciprocating compressors 1-30hp. Better compressors thru better engineering.

CRASH-WRITER, InC. ...................................... n3121800 Route 9, Ste 7 Toms River, NJ 08755 Phone: 732-473-0200Fax: 732-473-1443www.crash-writer.com

Crash-writeR @ $50/mo provides estimating features found in higher priced packages at significant savings. Quick & Easy to use, it also includes unlimited FREE training and support. With monthly updates, you are building your estimates with the latest estimates. Designed for Autobody shops to do collision estimating. Frame Dimensions are one of our many additional features available.

CREST InDUSTRIES, InC. ................................ n4191337 King Rd. Trenton, MI 48183 Phone: 734-479-4141www.crestauto.com

Seam Sealers,Solvents,Adhesives,One and Two- Part Urethanes,Two-Part Epoxies, Clearcoats/Primers/Reducers,Aerosols,Premium Body Fillers/Glazes,Paint Aids,Hardware Systems and Shop Aids.

CRYSTAl TACK ClOTH ................................... n12592100 West Fulton Street Chicago, IL 60612 Fax: 312-226-5535www.bondcorp.com

Bond Corp the manufacturer of Crystal brand Tack Cloth. The highest quality of tack cloth available. Distributor of Autowipe Products.

CUSTOmERlInK n7521376 Lead Hill Blvd. Suite 150 Roseville, CA 95661 Phone: 888-942-5448Fax: 866-230-1503www.customerlink.com

CustomerLink is a marketing solutions company established in early 2000. It leads its industry as a results-driven customer retention services company offering marketing programs for automotive repair facilities and other service industries. CustomerLink uses consumer research and demographic technology in conjunction with satellite mapping, social media and other technologies to help businesses grow and improve profitability. Information about CustomerLink can be found at www.customerlink.com.

DEG .................................................................n1150PO Box 615 Penfield, NY 14526 Phone: 302-423-0207Fax: 302-450-7214www.DEGweb.org

The DATABASE ENHANCEMENT GATEWAY is an initiative which enables those who use collision repair estimating databases to provide feedback to the Information Providers in an effort to promote data accuracy. DEG resources include an easy-to-use website and inquiry form, dedicated administration for the processing of inquiries, and a current database of both pending and resolved data inquiries submitted to the three major Information Providers.

DEnT FIx EQUIpmEnT ..................................... n7184153 Marine Avenue Lawndale, CA 90260 Phone: 310-349-1940Fax: 310-349-1191www.dentfix.com

Dent Fix Equipment and Spitznagel Specialty Tools have been proudly providing you, the technician, with the highest quality in innovative equipment since 1979. From Drilling through Boron Steel to fixing Aluminum Panels to Measuring Vehicle Dimensions to Punching Plug Holes to Popping Plastic Rivets to Removing Undercoating to Paintless Dent Repair to our new Laser Weld Cutter, Dent Fix brings you the latest tools and equipment from around the world.

DEvIlBISS AUTOmOTIvE REFInISHInG ........ n1503195 International Boulevard Glendale Heights, IL 60134 Phone: 419-891-8119Fax: 419-891-8110

DIAmOnD STAnDARD BRAnD DIvISIOn .......... n7392949 Norbrook Drive Memphis, TN 38116 Phone: 901-398-5759Fax: 901-332-5120www.diamondstandardparts.com

Certified Safety and Structural parts. Bumpers, Brackets, Rebars, Absorbers, Pads and Stepbumpers.

DISCO AUTOmOTIvE HARDWARE....................n13196400 South Hwy #177 P.O. BOX 858 Sulphur, OK 73086 Phone: 580-622-3090Fax: 580-622-3781www.discoautomotive.com

Disco Automotive Hardware is a large volume Distributor of automotive clips and fasteners. Shims, nylon rivets, Christmas tree clips, Extruded-U-nuts, automotive bulbs, manufacturer of large storage trays.

DUpOnT pERFORmAnCE COATInGS ...............n112747802 West Anchor Ct. Plymouth, MI 48170 Phone: 800-338-7668www.pc.dupont.com

DuPont Performance Coatings is the leading supplier to the automotive finishes industry. With innovative technology, a deep-rooted understanding of the coatings industry, and locations on every continent, DuPont Performance Coatings is truly a global player.

DUpOnT REFInISH ..........................................n11274417 Lancaster PikeWilmington, DE 19805 Phone: 800-338-7668www.dupontrefinish.com

Backed by industry-leading innovation and hands-on training, DuPont Refinish delivers productive systems, standard setting color tools and practical business solutions that enable collision repair professionals to optimize performance.

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DYnABRADE, InC. ........................................... n8118989 Sheridan Drive Clarence, NY 14031 Phone: 716-631-0100www.dynabrade.com

Dynabrade, Inc.– Manufacturer of highest quality air and electric power tools for the collision professional. Sanders of all sorts and buffers are featured.

EAGlE ABRASIvES InCORpORATED .............. n11484025 Steve Reynolds Blvd Norcross, GA 30093 Phone: 770-279-8111-110Fax: 770-279-0727www.eagleabrasives.com

Surface preparation products, including coated abrasive such as Dry Sanding sheets, Wet Sanding Sheets, PSA discs, Hook and Loop Discs, Buflex, Tolex, Assilex and Yellow film Discs. Specialty air sanders, polishing compounds and accessories.

ElAvOn ............................................................ n7507300 Chapman Hwy. Knoxville, TN 37920 Phone: 865-933-0872www.associations.elavon.com

Elavon provides technologically superior, service-oriented solutions to the credit card processing needs of the merchant community. Elavon specializes in providing credit and debit card processing as well as a variety of value added services such as check and electronic gift card processing to over one million merchant locations worldwide.

ElEKTROn InC. ................................................n4031144 North Main Lombard, IL 60148 Phone: 630-932-9353Fax: 630-424-0298www.elektron-bremen.com

The leading manufacturer of resistance spot welding equipment and battery service equipment, with the largest roster of OEM approvals.

EnTERpRISE REnT-A-CAR .............................. n825600 Corporate Park Drive St Louis, MO 63105 Phone: 314-512-5000Fax: 314-512-4827www.enterprise.com

Collision repair centers use Enterprise Rent-A-Car’s exclusive ARMS® Automotive Suite of Products to facilitate communications with insurance companies and customers as well as with Enterprise. ARMS® Automotive features repair status updates; reporting that includes daily cycle time forecasting, month-to-date summary, market average cycle time and insurance company cycle time by shop; and customer notification via text or email that can be set up on an automated or manual basis.

EUROvAC ........................................................n1010116 buttermill ave concord, ON l4k 3x7 CanadaPhone: 905-738-9255www.eurovac.com

Eurovac is the leading manufacturer of portable and central vacuum systems for use with source capture orbital sanders and grinders. We have an engineered system for every budget and need. Our services include designing and installing systems as well as converting tools or buying new vacuum tools.

EvERCOAT...................................................... n15036600 Cornell Road Cincinnati, OH 45242 Phone: 513-985-7822Fax: 513-489-7945www.evercoat.com

Evercoat is a leading manufacturer of autobody repair fillers and putties in the automotive refinish industry. Innovative technology includes QUANTUM1, FIBER TECH™ and GLASS-LITE™. QUANTUM1 is the industry’s first 10:1 single step dent repair technology that fills like body filler and finishes like putty MAXIM™ Plastic Repair is the simplest system for virtually any automotive plastic repair. Just pick your speed, pick your product and go.

ExTRACTOR/CRYSTAl GlASS ....................... n10369508 – 45 Ave Edmonton, AB T6E 5Y9 CanadaPhone: 877-628-8837Fax: 780-436-1775www.extractortools.com

Reciprocating action tool for removal of auto, commercial and flat glass.

EZ EDGER ........................................................n4263760 Grand Forest Dr. Norcross, GA 30092 Phone: 770-441-0480Fax: 770-447-6963www.ezedger.com

EZ Edger Masking Tape Dispenser. Use the new EZ Edger tape dispenser to eliminate hard tape lines in jambs. The dispenser works with any ¾” masking tapes. Just pull the tape normally and EZ Edger will automatically fold one edge under to form a rolled edge. When painted, this rolled edge produces a smooth blended finish. No more hard tape lines in jambs. Save time and money compared to other methods. Easy to load and simple to use.

E-Z mIx ............................................................n5208614 South Commerical Avenue Chicago, IL 60617 Phone: 800-322-5651Fax: 773-978-1012www.ezmix.com

E-Z Mix manufactures Mixing Cups and Lids, Clear Cans, Spreaders, Spray Suits, NEW Plastic mixing sticks, Wooden mixing sticks, Strainers, Mould Prep, Colormatch cards and more. Also check out our touch-up products including: dabbers, touch-up bottles and brushes.

FEnDERBEnDER .............................................. n9242446 University Ave #112 St Paul, MN 55114 Phone: 651-224-6207Fax: 651-224-6212www.fenderbender.com

FenderBender is the only magazine edited exclusively for collision repair shop owners and operators that examines in-depth real world struggles, successes and solutions from the industry, providing our readers the inspiration, tools and motivation to help them succeed in the collision repair industry. It offers entertaining, lively and interesting information as well as insightful and useful business strategies that reflect our readers’ energy and commitment to their companies.

FIllOn TECHnOlOGIES ................................... n32470 Commercial Way E Providence, RI 02914-1006 Phone: 401-431-1580-3016Fax: 401-431-1584www.fillontech.com

Fillon Technologies invites you to visit our booth to see ‘Stir & Store’, a new solution for managing waterborne paint lines. We also plan to display a new XP Room Heater, the ‘Fill-One’ aerosol filling machine, a new spray gun cleaning concept called ‘JetClean’ that works with aerosols, plus many other exciting products.

FIRSTAIR .........................................................n545320 5th AvenueWilmington, DE 19805 Phone: 302-691-8976Fax: 302-691-8979faisfiltration.com

FlORIDA AUTOBODY COllISIOn AllIAnCE ...n11691500 Sunbeam Road Jacksonville, FL 32257Phone: 904-994-6516Fax: 904-264-8555www.facafl.com

FOSTORIA pROCESS EQUIpmEnT DIvISIOn OF TpI CORp. ..................................n1013P.O. Box 4973114 Roscoe Fitz Rd, Gray, TN 37615Johnson City, TN 37602 Phone: 423-477-4131Fax: 423-477-5721www.tpicorp.com

Powder and paint batch ovens and spray booths; infrared ovens for fast cures of coatings; portable drying and curing systems. Portable work lights and ventilating equipment.

FRAnmAR CHEmICAl, InC. ........................... n1203P.O. Box 556510282 E 1400 North RoadBloomington, IL 61702 Phone: 309-828-2900Fax: 309-827-7407www.franmar.com

For nearly 30 years Franmar has been developing effective, economical & safe cleaning solutions from soybeans & natural elements. BEAN-e-doo® Automotive Adhesive Remover is 100% biodegradable, made with soy & easy to clean up. Pros seek BEAN-e-doo®, which eliminates the need for traditional methods of scraping & grinding glue from moldings & reduces time spent by 75%! The innovative formula unleashes the power of soy & meets the EPA’s most stringent VOC & vapor pressure standards.

GARmAT USA, InC. ......................................... n10251401 W. Stanford Ave.Englewood, CO 80110Phone: 303-781-6802 www.garmat.com

Garmat USA is the leading North American Manufacturer of High Quality and Ecologically Friendly Refinishing Equipment – our product line includes Down Draft, Modified Down Draft, CTOF, Jamming Booths, Prep Areas, Paint Mix Rooms and customized booths to fit your needs. We also provide solutions to increase productivity while keeping your shop running lean – Accele-cure™ Air Accelerator decreases flash times up to 40% and Intelle-air™ our mobile limited finishing work station can be placed where you need it, freeing up your booth for the larger jobs.

GE CApITAl...................................................... n957332 Minnesota Street Suite 600 St. Paul, MN 55101 Fax: 866-429-6877www.gogecapital.com

It’s care that brings them back. Your team works hard every day to deliver customer care that sets you apart from the competition. Boost your efforts by offering your customers payment options, including 6 and 12 Month Special Financing, from GE Money’s CarCareONE. These solutions can help you drive repeat business and generate customer relationships you can count on. Use the tool that brings them back: CarCareONE. Ask about our 3-Month test drive. Call 1-866-210-1646.

GlOBAl FInISHInG SOlUTIOnS ...................... n72912731 Norway Road Osseo, WI 54758 Phone: 877-658-7900Fax: 972-505-4944www.globalfinishing.com

Manufacturer of ‘ECO’ paint booths, spray booths, waterborne drying solutions, prep stations, paint mix rooms, aluminum repair stations, truck paint booths, and more...

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GlOBAl pDR SOlUTIOnS, llC ........................n9205505 W. Kellogg Wichita, KS 67209 Phone: 316-207-7025Fax: 316-946-9168www.globalpdr.com

Global PDR Solutions was created in 2000 by merging three separate companies. Based in Wichita, Ks, Global PDR has grown to be one of the nation’s leading providers in Paintless Dent Repair. Some of the attributes that have helped us grow are: Complete Storm Assistance, Estimation Services, Supplement Elimination, On-Site Training, and a true Lifetime Warranty.

GEnERAl mOTORS ......................................... n13356200 Grand Pointe DriveGrand Blanc, MI 48439Phone: 810-606-4492Fax: 810-606-3250www.genuinegmparts.com

GM is charging into the future with new technologies and exciting vehicles like the Chevrolet Volt and Cruze. At Genuine GM Parts, we are committed to providing you with industry leading solutions for GM vehicle collision repairs.

GOFF’S EnTERpRISES ..................................... n6191228 Hickory Street Pewaukee, WI 53072 Phone: 262-691-4998Fax: 262-691-3255www.goffscurtainwalls.com/nace

Goff’s Enterprises, manufacturer of the “Original Goff’s Curtain Walls”, has been serving the collision repair industry since 1987 and is the #1 manufacturer of body shop curtains. Goff’s curtain partitions are the most economical way to separate and maximize workspace for collision repair shops while confining dust, water, sparks and other airborne contaminants. Other products include: Vinyl & Mesh Roll-Up Doors, Noise Control Products, Roll-Up Curtains, & Weldview Curtains & Screens.

GOJAK - ZEnDEx TOOl ..................................... n5194 Larson Drive Danbury, CT 06810 Phone: 203-778-0400Fax: 203-778-0036www.zendextool.com

American-Made Tools. Manufacturer of GOJAK, RAKJAK, SPEEDBLASTER, HOT SPOT, QUICKSPIFF, WHEELCHOCKS and accessories.

GOlIATH CARTS ............................................. n1423P.O. Box 580 Murrieta, CA 92564 Phone: 866-694-2278Fax: 866-694-2278www.goliathcarts.com

The Goliath Carts G1 cart is an innovative and rugged mobile workstation that has been specifically designed and tested for use in the automotive industry. By offering “desk on wheels” functionality to the shop employee, the cart brings all of the applications, printers and other technology where it is needed most – to the car! And, because the G1 is self-powered and can run up to four days on a single charge, its use is only limited by the owner’s imagination.

H&S AUTOSHOT mFG. CO., lTD ........................ n61349 Mountainview Rd.N. Georgetown, ON L7G 4J7 CanadaPhone: 888-677-3798Fax: 905-873-2813www.hsautoshot.com

Manufacturer of world-class tools and equipment for the autobody industry. Uni-Spotter stud welders and Cure-Tek paint curing lamps.

HAlDOn COmpAnY ..........................................n439601 S. Broadway Aurora, IL 60505 Phone: 630-264-2527Fax: 630-264-1559www.crashwrap.com

Haldon Company provides a complete system of plastic film products. We introduced the first Weather Barrier Film. Crash Wrap Film is still the only film with UV Inhibitors for 6 months protection. Introducing BOOTH WRAP 4X multilayer paint booth liner. With our Bright White Floor Wrap Film your booth will be clean and bright. Other products: Booth Wrap Installation Tools, Speed Wrap Masking Film, Stand Wrap Cover Bags, NoMark Floor Mats, Bruise Tape.

HAppY FEET USA, InC. ....................................n5261101 N. Keller Rd. Suite DOrlando, FL 32810 Phone: 407-834-3338Fax: 407-834-5003www.HappyFeet.net

Happy Feet® Therapeutic Massaging Insoles, The Original Massaging Insoles. 100% glycerin filled. Made in America since 1992. Happy Feet Insoles increase circulation, absorb shock, cushion, and reduce pain in feet, knees, hips and back. Happy Feet Insoles help relieve corns & calluses, heel pain & heel spurs, poor circulation, back & knee pain, Morton’s Neuroma, Diabetic Peripheral Neuropathy, Bunions, Fibromyalgia, and Plantar Fasciitis. Come visit our booth for a free test walk!

HEllA, InC. ..................................................... n539201 Kelly Drive Peachtree City, GA 30269 Phone: 770-631-7500Fax: 770-631-7574

HERKUlES EQUIpmEnT CORp. ...................... n13082760 Ridgeway Court Walled Laked, MI 48390 Phone: 248-960-7100Fax: 248-960-7109www.herkules.us

USA manufacturer of PAINT GUN WASHERS, including the “Classic Blue”. Numerous models are available for solvent and water based paint systems – all covered with a Three Year Pump Warranty. 100% AIR OPERATED VEHICLE LIFTS provide shops with clean, fluid-free equipment requiring very little maintenance. Please visit our booth to also see AIR JACKS, HANDLING EQUIPMENT, and CRUSHING EQUIPMENT.

HmS WAREHOUSE CORp. ............................... n1450HMS Warehourse Corp400 S. Dixie HwyHollywood, FL 33020Phone: 954–921–1305Fax: 954–920–0399

HMS Warehousing Corporation has become The Most Complete PBE Warehouse in the South, family owned and operated - currently staffed with 4 generations of family. HMS has over 30 years of established success, and offers over 130 of the top manufacturers’ products for the PBE Industry. HMS began in 1981 by serving local jobbers, expanding quickly to include all of the southeast USA.

THE HERTZ CORpORATIOn .............................. n937225 Brae Blvd Park Ridge, NJ 07656 Phone: 201-307-2000Fax: 866-333-9339www.hertz.com

Hertz is a growing company in the rental replacement market, with a significant national presence. Hertz has the capability to provide superior rental services for body shops, insurance companies, and fleet leasing companies. We offer competitive pricing, customer pick up and delivery service, newer cars and 24hour emergency roadside assistance. With a history of leadership and innovation, Hertz provides the best value added services in the industry.

I-CAR ...............................................................n4075125 Trillium Blvd Hoffman Estates, IL 60192 Phone: 847-463-5247Fax: 847-463-5447www.i-car.com

I-CAR, founded in 1979, is an international not-for-profit training organization dedicated to improving the quality, safety and efficiency of auto collision repair for the ultimate benefit of consumers.

IKOTEC USA ....................................................n151911171 D Perry Hwy Wexford, PA 15090 Phone: 412-427-8031Fax: 724-940-2367www.ikotec.com

InDASA USA ..................................................... n41423 Madison Rd Fairfield, NJ 07004 Phone: 201-303-5292Fax: 973-916-0092www.indasausa.com

Offering a full line of coated abrasives, including discs, sheets, pads, and many accessories

InDUCTIOn InnOvATIOnS, InC. .......................n6231175 Jansen Farm Court Elgin, IL 60123 Phone: 847-836-6933Fax: 847-551-3369www.theinductor.com

OEM of the patented Flameless Heat System,The Inductor®.With models Max® & Pro Max™ serving the Autobody Repair Industry. Keep your profits in-house with the Glass Blaster™. Reduce expenses by increasing the amount of salvageable parts removed with the Fast-Off™. Increase your heating accuracy with the Rosebud™. Reduce your labor costs with the Concentrator™. Stop collateral damage created by your torches with the Mini-Ductor II™. See it to believe it-live demonstrations at booth N852.

InnOvATIvE TOOlS & TECHnOlOGIES, InC. ...n4312016 Gateway Circle Suite ACenterville, MN 55038 Phone: 651-415-0733Fax: 651-653-0255www.innovativetools.com

Specializing auto body tools & equipment including Parts Management Systems, Parts Carts, Paint Stands & Bumper Storage Racks.

InSIGnIA pARTS DISTRIBUTORS, llC ........... n11549970 NW 89th Court Medley, FL 33178 Phone: 888-927-2749Fax: 305-764-3301www.insigniaparts.com

Supplier of aftermarket automotive replacement parts including; fenders, hoods, bumpers, bumper covers, reinforcements, lamps, mirrors, radiators, condensers, cooling fan assemblies, radiator supports, grilles, header panels, tailgates and associated items. Insignia Parts Distributors, LLC. maintains its corporate headquarters in Miami, FL with additional distribution centers in Tampa, Orlando, Jacksonville as well as Atlanta, GA.

InSURAnCE AUTO AUCTIOnS ........................ n1037Two Westbrook Corporate Center Suite 500Westchester, IL 60154 Phone: 708-492-7000Fax: 708-492-7078www.iaai-advantage.com/

Insurance Auto Auctions, Inc. (IAA) provides the advantage in salvage auto auctions with their Hybrid Auction Model, combining live and live-online auctions across the United States and Canada. IAA assists vehicle buyers and sellers with comprehensive services to process and acquire total loss, recovered theft, fleet lease, donation and rental vehicles.

InTERnATIOnAl EpOxIES & SEAlERS ...........n1315PO Box 185 30241 Commerce DriveSan Antonio, FL 33576 Phone: 800-451-7206-109Fax: 866-239-0328www.internationalepoxies.com

Manufacturer & Distributor of Epoxies, Sealers, Adhesives. Aerosols, Molding Tapes,Plastic Repair, Ect. for the transportation aftermarket. For Distributor and Private Label Interest

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InTERTApE pOlYmER GROUp ....................... n15033647 Cortez Road West Bradenton, FL 34210 Phone: 941-739-7534Fax: 941-753-8560www.itape.com

For more then 50 years,American Tape has been manufacturing high quality,high performance premium automotive masking tapes. American brand tapes include Orange Mask, PG, Aqua Mask,UG & Trim Fast.

IOWA WASTE REDUCTIOn CEnTER .................. n313University of Northern IowaSuite 113, BCS BuildingCedar Falls, IA 50614 Phone: 3192774668Fax: 319-268-3733www.painttraining.com

The Iowa Waste Reduction Center is revolutionizing painter training and production by introducing products that maximize the effectiveness and efficiency of your finishing operation. The IWRC has been meeting client needs for over 20 years as a service of the University of Northern Iowa.

JUST lIKE nEW OvERSpRAY REmOvAl ......... n1522P.O. Box 7244Gulfport, MS 39506866-746-1445www.JLNOverspray.com

KAESER COmpRESSORS, InC. ........................n1113511 Sigma Drive Fredericksburg, VA 22408 Phone: 865-288-3272Fax: 540-898-5520www.kaeser.com

Kaeser is a global leader in superior quality rotary screw compressors and compressed air equipment. Our complete compressed air solutions include dryers, filters, tanks, automatic drains, controls and SmartPipe. Kaeser builds its products and air systems for reliability, ease of maintenance and energy efficiency. Built to perform. Built to last. Built for a lifetime.

KApCI COATInG EGYpT ...................................n338Port Said, Port Said 118 Egypt Phone: 002 066 3770018Fax: 002 066 3770010www.kapci.com

KAPCI COATINGS is a leader in car refinishing for more than 25 years. We offer high quality products on the market, together with services, training and support. Kapci has a wide range of products, under KAPCI brand there are Kapci Base,Kapci Cryl,Kapci putties,Kapci Thinners,and many more of product ranges that help you choose the product which is specifically right for you. In 2008, Kapci has introduced its waterborne basecoat under the name Kapci Dima to maintain its market share in Europe.

lAnCER InSURAnCE CO. ................................. n815370 W. Park Avenue PO Box 9004Long Beach, NY 11561 Phone: 516-431-4441Fax: 516-889-1727www.lancer-ins.com/autorepair.htm

Lancer Insurance Company’s auto rental program specializes in providing the insurance coverages needed by entrepreneurial body shop owners to get into the profitable vehicle rental business. Rather than referring clients to a local auto rental firm, collision shops can rent their own replacement vehicles and keep the rental profits in house. Let Lancer help you navigate through the details of establishing your own rental fleet today.

lEnCO. ............................................................n1313PO Box 348 319 West Main St.Jackson, MO 63755 Phone: 573-243-3141Fax: 573-243-7122www.lencoautomotive.com

LENCO manufactures spot welding and dent repair equipment for the collision repair industry.

lKQ CORpORATIOn .......................................... n735500 West Madison Street Suite 2800 Chicago, IL 60661 Phone: 312-621-1950Fax: 312-621-1969www.lkqcorp.com

The nation’s leading OEM recycled and aftermarket replacement parts source. OEM recycled collision and mechanical assemblies, including a complete line of remanufactured engines and transmissions. Aftermarket coverage includes CAPA and Keystone’s Platinum Plus fenders, bumpers, hoods, grilles, cooling, lighting, reconditioned aluminum wheels, mirrors and more plus a complete line of PBE products. Nationwide availability 866-LKQ-CORP.

lUSID TECHnOlOGIES InC. ........................... n11495195 West 4700 South Kearns, UT 84118 Phone: 801-966-5300Fax: 801-966-6876www.lusid.biz

Lusid Technologies Manufacturer of Northstar, Gentec, Genstar, Gen2o, Lixx, and Blackfire produces a full line of coatings for Automotive (solvent and water basecoats), OEM, Fleet and Industrial applications.

m.G.DISTRIBUTOR, InC. .................................. n9187324 Reseda Blvd.#104 Reseda, CA 91335 Phone: 310-3675166Fax: 213-6272070

M.G.Distributor.INC.is a professional importer,especially in air spray guns, air tools,paint accessories (paint stick, paint strainer) business line; Suppling high quality products & excellent service into industrial and automotive markets are main goals of M.G.Distributor.INC.

mAnAGEmEnT SUCCESS .................................n549412 W Broadway, Ste 300 Glendale, CA 91204 Phone: 818-500-9631Fax: 818-863-1053www.managementsuccess.com

mARTECH SERvICES COmpAnY ......................n823P.O. Box 7079 Mazeppa, MN 55956 Phone: 507-843-4700Fax: 507-843-4953www.breathingsystems.com

Manufacturer of Quality Air Breathing Systems. Air supplied Grade “D” Breathable air systems, for OSHA compliance. From single person belt mounted unit, to wall mounted single line hose systems, to portable systems, and multiple user systems. We have the complete air supplied breathing air system you are looking for. Plus we offer a complete line of air supplied breathing hoods, masks, hoses. And we offer other related safety items and accessories.

mATRIx SYSTEm AUTOmOTIvE FInISHES, llC ................................................. n525850 Ladd Rd. Building EWalled Lake, MI 48390 Phone: 248-668-8135-2228Fax: 248-668-8134www.matrixsystem.com

Matrix System is one of the largest manufacturers and distributors of automotive refinish paint products in the country. Matrix System high-quality basecoats, primers, clearcoats, hardeners and solvents are used in more than 5,000 body shops on more than 1,000,000 cars per year.

mATTEI COmpRESSORS, InC. ....................... n13299635 Liberty Rd Suite ERandallstown, MD 21133 Phone: 443-759-0678Fax: 410-521-7024www.matteicomp.com

Heard the best kept secret in air compressors for >50 years? Rotary compressors that run slow like diesel engines? Last 2-3x longer than a screw? Called a MATTEI vane. Simple. No Bearings. Priced right. Save energy. Quiet without cabinet, silent with. So reliable each gets a 10 Year Warranty. Easy to operate and maintain. Stackable/Duplex. Ideal for upgrading to waterborne. Experience what you get when one invests in R & D instead of advertising. Come see your last air compressor at booth N1329.

mEADOWBROOK InSURAnCE GROUp ..............n94911880 College Blvd. Suite 500 Overland Park, KS 66210 Phone: 913-339-5055Fax: 913-273-0364www.wcpolicy.com/asa

ASA has chosen Meadowbrook Insurance Group as the provider of business insurance because of their expertise in workers’ compensation insurance. ASA membership attractions include dividend programs (where eligible), “one-stop” customer service, free loss control analysis, interest-free pay plans and more! Contact a Meadowbrook professional today by calling 1-800-726-9006 or visit www.wcpolicy.com/asa.

mEDI-RUB CORpORATIOn ...............................n927240 Calle Pintoresco San Clemente, CA 92672 Phone: 949-369-6900Fax: 949-366-6363www.medirubmassagers.com

Medi-Rub Corporation is home of the World’s Finest Foot and Body Massagers.

mETRO AppRAISAl ........................................n14143109 Lithia Pinecrest Rd PO Box 89849Valrico, FL 33594 Phone: 813-625-4585Fax: 813-286-8724www.metfl.com

Metro Appraisal provides collision damage estimates. Metro services Florida with it’s own staff of licensed adj. Metro offers 2 day service with completion of estimate & copy left at inspection with owner or shop. Metro makes contact with owner & dispatches to appraiser within 30 minutes.

mITCHEll InTERnATIOnAl ............................. n7196220 Greenwich Drive SAN DIEGO, CA 92122 Phone: 858-368-7000www.mitchell.com

Mitchell’s mission is to empower our clients to deliver the best possible outcome and restore their customers’ lives after an auto collision by simplifying and optimizing complex claims and collision repair business environments. Our solutions work to seamlessly connect all the entities that need to collaborate during the process of handling a physical damage claim or repairing a collision damaged vehicle. Through two distinct workspaces, RepairCenter for collision repairers and WorkCenter for insurers, the Auto Physical Damage division enables our clients to increase productivity, customer satisfaction, and efficiency.

mOBIlE-TECH nEWS/DETAIlERS DIGEST ..... n1236PO Box 5950 Clearwater, FL 33758-5950 Phone: 727-531-7885Fax: 727-531-7850www.mobiletechexpo.com

Sun King Publishing Publishers of Mobile Tech News and Detailers Digest as well as promoting the Int’l Mobile Tech Expo Jan 19-21 2012 in Orlando, FL USA For the Appearance Repair & Reconditioning Pro

mO-ClAmp ...................................................... n9106920 SW 111th Ave Beaverton, OR 97008 Phone: 503-644-9167Fax: 503-644-2733www.moclamp.com

Maker of Mo-Clamp self-tightening clamps, accessories, measuring gauges and chains.

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mORGAn mAnUFACTURInG, InC. ...................n1118521 Second Street PO Box 737 Petaluma, CA 94952 Phone: 707-763-6848Fax: 707-763-4507www.morganmfg.com

Morgan Manufacturing produces slide hammers and various attachments including our new frame hammer attachment, abrasive disc trimmer, magnetic spray gun holder and painter’s work station, vacuum puller attachment & door bushing tool.

mOTOR GUARD CORpORATIOn ...................... n1014580 Carnegie Street Manteca, CA 95337-6141 Phone: 800-227-2822Fax: 209-239-5114www.motorguard.com

MOTOR GUARD Compressed Air Systems and Components. Magna StudWelders and Accessories. Extensive Refinishing and Detailing Accessories. World Class OPTIMA Sprayguns. Shop Power Pressure Washers

mST – mOBIlE SpRAY TECHnOlOGY ............. n12341545 W. Tufts Ave. Englewood, CO 80110 Phone: 303-781-6802-24www.garmat.com

“Out of the Box Solutions For Your Painting Needs”

nATEF ............................................................ n1255101 Blue Seal Dr., SE Suite 101 Leesburg, VA 20175 Phone: 7036696650Fax: 7036696123www.natef.com

NATEF was founded in 1983 as an independent, non-profit organization with a single mission: To evaluate technician training programs against standards developed by the automotive industry and recommend qualifying programs for certification (accreditation) by ASE, the National Institute for Automotive Service Excellence.

nATIOnAl AllIAnCE OF pAInTlESS DEnT REpAIR TECHnICIAnS .......................... n1038P.O. Box 436 Gibsonville, NC 27249 Phone: 336-516-5454www.napdrt.org

The mission of the National Alliance of Paintless Dent Repair Technicians is to unite independent PDR technicians, and to educate both technicians and consumers about the accountability, quality service, and value provided by our members.

nATIOnAl AUTO BODY COUnCIl (nABC) ......................................... RECYClED RIDES12 Carriage Lane Walpole, MA 02081 Phone: 617-803-1120Fax: 617-522-8661www.autobodycouncil.org

nATIOnAl pEn ................................................. n91212121 Scripps Summit Drive San Diego, CA 92131 Phone: 858-675-3000-2573www.pens.com

nISSAn .......................................................... n1241One Nissan Way Franklin, TN 37067 Phone: 615-725-1000www.nissancollisionnetwork.com

About Nissan North America In North America, Nissan’s operations include automotive styling, design, engineering, consumer and corporate financing, sales and marketing, distribution and manufacturing. Nissan is dedicated to improving the environment under the Nissan Green Program 2010 and has been recognized as a 2010 and 2011 ENERGY STAR® Partner of the Year by the U.S Environmental Protection Agency.

nOvA vERTA USA ........................................... n14498207 East Trent Ave Spokane, WA 99212 Phone: 509-444-7910Fax: 509-444-3699www.novavertausa.com

Nova Verta USA, located in Spokane, Washington, is the leading supplier of top performance automotive and industrial spray booths, prep stations and closed top open face booths. Nova Verta’s products have been designed to be user friendly for the technicians and owners who purchase and operate the equipment while maintaining the ability to adjust to continued paint product changes. For additional information or assistance, please contact us at (800) 668-2921 or www.novavertausa.com.

nOvOTApES ................................................... n153813245 Tamiami Trail East Naples, FL 34114 Phone: 305-433-6366www.novotapes.com

Novotapes mission is to save you time and money while yielding high-quality results! Our innovative products include Gold Bond® premium masking tape, FoamMask® D.A.R.T. foam masking tape, and FilmMask®, pre-taped film that tears straight for quick large area coverage. Novotapes is proud to provide you with some of the highest quality tape products on the market today along with world-class customer service and expedited shipping.

nRD llC ..........................................................n11422937 Alt Blvd. P.O. Box 310Grand Island, NY 14072-0310 Phone: 800-525-8076Fax: 716-773-7744www.theneutralizerAC.com

Manufacturer of the patent-pending NeutralizerAC. A rechargeable, battery operated Anti-Static blow-off gun for the best possible paint job.

nSF-InT’l STRATEGIC REGISTRATIOnS .......... n412789 N. Dixboro Road Ann Arbor, MI 48105 Phone: 734-769-8010www.nsf.org

OEm1STOp.COm ............................................. n13373200 Greenfield, Suite 280Dearborn, MI 48120Phone: 313-203-7252

Built by the OEMs, and offering a direct link to each participating OEM’s repair website, OEM1Stop.com ensures repairers can get the latest collision and mechanical repair information automakers have to offer. With today’s greater use of high-strength steels, and the increasing use of other advanced materials, easy, reliable access to the most complete, up-to-date OEM repair procedures is more important than ever. 30+ vehicle makes & info. straight from the factory... OEM1Stop.com.

THE pAInT BOOTH GUYS, InC. ....................... n1428241 East Lake Deer Drive Winter Haven, FL 33880 Phone: 863-229-8153Fax: 863-229-8160www.thepaintboothguys.com

We are a local paint booth service company. We have designed a Drying Fan System that is fast drying, easy to use, and is easy to maintain. Its not rocket science, its AIRFLOW. With the ability to select which zone you want on, we give you more control. With our pulse wave technology, we create a controlled air flow that dries the paint faster. Check out the competition, then come check us out @N1428. You won’t be disappointed, either will your wallet.

pAnASOnIC CORp. OF n. AmERICA .................n603Three Panasonic Way, 2F5 Secaucus, NJ 07094 Phone: 201-392-4458www.panasonic.com/business-solutions

Panasonic Solutions Company empowers people whose jobs depend on reliable technology, delivering collaboration, information-sharing and decision-support solutions for a wide range of government and commercial enterprises. Products and services within the company’s portfolio include Panasonic Toughbook® mobile computing solutions, professional projectors, displays and HD video acquisition and production solutions.

THE pERFECT FIT GROUp ................................ n55117150 South Margay Ave. Carson, CA 90746 Phone: 888-566-5883www.perfectfitgroup.com

Established in 1987, PERFECT FIT has grown to be one of the largest brand and auto part wholesalers in North America. We currently inventory over 4 Million sku’s in our 3 warehouses that encompass over 750,000 square feet. Whether your needs are collision, mechanical, or performance and accessory, the Perfect Fit Group has the brand and part you need.

pERFORmAnCE RADIATOR pACIFIC, llC ....... n8132667 South Tacoma Way Tacoma, WA 98409 Phone: 253-471-4203-121Fax: 253-471-4205www.performanceradiator.com

Performance Radiator® distributes cooling system, A/C, and related products to professional installers as well as do-it-yourselfers in North America. Lowest prices, best service, quality personnel & over 50 locations ensures quick delivery of the best parts for yesterday’s, today’s & tomorrow’s vehicles.

pOlYCRACKER InC. ........................................n1019487 Division Street Boonton, NJ 07005 Phone: 973-335-2828Fax: 973-402-7222www.fisheyeterminator.com/polycracker

Manufacturer of wax and grease remover for fisheye problems also all purpose cleaners. Polycracker Prep Wash.

pRO SpOT InTERnATIOnAl InC ...................... n7032625 Temple Heights Drive Suite AOceanside, CA 92056 Phone: 760-407-1414-115Fax: 760-407-1421www.prospot.com

Manufacturer of Resistance Spot Welders, Inverter Spot Welders, MIG Welders, Dent Pulling Systems, Hybrid/Battery Welder and Aluminum Repair Systems.

pRO-SpRAY AUTOmOTIvE FInISHES ............... n919600 Nova Drive SE Massillon, OH 44646 Phone: 800-776-0933www.prosprayfinishes.com

PRO-SPRAY - THE NEW BREED OF PAINT COMPANY. In today’s economy, there’s no room for waste. Pro-Spray is lean. Agile. Driven. Customer focused. Pro-Spray delivers premium, European-technology refinishing products, from surface prep to clearcoat, with universal activators and thinners. The single stage color, solventborne and waterborne basecoat have amazing color match! Stop by our booth to witness the unveiling of the new Navigator™ precision color selection system.

pRO-TEK pAInT EQUIpmEnT ......................... n1144901 Rue Harelle Street Longueuil, QC J4G 2M8 CanadaPhone: 450-651-4249Fax: 450-651-9941www.pro-teksprayequipment.com

Pro-Tek HVLP paint guns, body shop tools and Jetair waterborne air dry fans. Introducing a unique wall mounted rail system for the Pro-Tek Jetair fan.

56 // NACE EXHIBITOR LISTINGS EXHIBITOR LISTINGS NACE // 57

pUmpA TECHnOlOGY pRODUCTS InC. ............ n327363 Peninsula Lake Dr. Highland, MI 48357 Phone: 248-467-4893Fax: 248-529-6722wwww.pumpatech.com

DROP-N-LOC Anchor’s and Pulley’s are made with the highest quality steel and tested structural integrity. Bolts and fastener plates are no longer necessary, you simply drop and lock! Our product effortlessly integrates with your machine’s deck and supplies seamless push pull technology. Made in the USA.

R.m. AnDRESS & ASSOCIATES llC ............... n1503P.O. Box 210305 Royal Palm Beach, FL 33414 Fax: 561-798-9896

DeVilbiss products are used with unequaled success in the automotive refinishing market. DeVilbiss offers a wide range of paint booth solutions and equipment including DeVilbiss,Tekna,Finishline & StartingLine spray guns, DeKups disposable paint cups,air filtration,dirt mitigation products,etc.

REFInISHInG SUpplIES ExpORT, InC. ......... n13558566 NW 61st Street Miami, FL 33166 Phone: 305-487-7204www.deerfos.com

Deerfos is a manufacture of coated abrasives products especially automotive re-finishing disc, roll and square type.

RElIABlE AUTOmOTIvE EQUIpmEnT, InC. ... n153558 Leonardville Road Belford, NJ 07718 Phone: 732-495-7900Fax: 732-495-7904www.rae-service.com

Sole exclusive distributor and supplier of welding and metallurgy products to the automotive OEMs.

RIGHTSIGnATURE .......................................... n14038 East Figueroa Santa Barbara, CA 93101 Phone: 8009214250www.rightsignature.com

RightSignature is an innovative electronic signature solution that reduces cycle times, cuts expenses, and improves the customer experience in material damage claims. With an elegant, intuitive user interface, RightSignature replicates the pen-and-paper signing experience in any web browser. Customers review documents, fill in form fields, and create an actual, wet-like signature online with a mouse or on the iPhone or iPad touchscreen.

ROBERlO, S.A. ................................................. n541Carretera NII, Km 706,5 Riudellots de la Selva, Girona 17457 SpainPhone: +34 972 47 80 60Fax: +34 972 477 394www.roberlo.com

ROBERLO SA is specialized for more than 30 years in the production and development of chemical products for the repair of the automobile as well the construction sector. We characterize ourselves for our constant innovation, a progressive improvement of products and methods of production and a constant concern for respect to the environment. ISO-9001 & ISO 14001 certified.

RUBBER-SEAl mEDAllIOn REFInISH SYSTEmS .........................................n3335751 North Webster Street. Dayton, OH 45414 Phone: 937-890-6547-222Fax: 937-264-7841www.medallionrefinish.com

Rubber-Seal/Medallion Products is a manufacturer producing unique, problem-solving products such as clear coats, primers, additives, coatings, adhesives, sealants and other collision repair shop products.

RUpES S.p.A. ...................................................n530Via Marconi 3 A Vermezzo, MI 20080 ItalyPhone: 3902946941Fax: 393311891219www.rupes.com

Rupes is an international leader in the professional tool market. Established in 1947, its R&D is driven by creativity and innovation. Its manufacturing philosophy is defined by exceptionally high quality. Extensive product lines for sanding, polishing, and dust extraction.

S&R FASTEnER CO., InC. ................................n925P.O. Box 849 San Antonio, FL 33576 Phone: 877-773-2276Fax: 866-299-3563

SAE DEvICES ................................................. n1304280 Martin Avenue, Suite 6 Santa Clara, CA 95050 Phone: 408-988-0700www.SAEDevices.com

SAE Devices is a Manufacture in top grade aluminum, steel, and stainless steel Pneumatic & Hydraulic couplers, plugs, Air Hose Kits, Drill bits for automotive and industrial applications.

SAFEpAK CORp .............................................. n15411991 NW Upshur Suite 1 Portland, OR 97209 Phone: 503-542-0935kiosksnw.com/

SAFETY REGUlATIOn STRATEGIES, InC. .......n1210PO Box 3094 Fredericksburg, VA 22402 Phone: 540-891-9700Fax: 540-891-7008www.safetyregulations.com

Safety Regulation Strategies, Inc. (S.R.S.I.) offers quality, turn-key strategies for businesses with substantial environmental (EPA) and safety (OSHA)liabilities. We identify safety and environmental concerns, developing site-specific, cost effective solutions. Over the past 12 years we have helped to take the compliance burden off of thousands of owners and managers nationwide.

SAGOlA SA ......................................................n1166Urartea, 6 Vitoria, Alava 01010 SpainPhone: +34945214150Fax: +34945214149www.sagola.com

Spanish Spray Equipment Manufacturer with more than 55 years experience on the highest quality tools for car refinishing. We present at NACE 2011 (Booth N1166) together with our exclusive partner and importer SPRAY-TECH SOLUTIONS,LLC our latest products for USA automotive market, such us our 4500 Xtreme (spray gun reference for Top coat application), 4100 GTO, Mini Xtreme, Filter Systems and a wide range of solutions for car refinish.

SATA SpRAY EQUIpmEnT/DAn-Am COmpAnY ........................................................n440One Sata Drive Spring Valley, MN 55975 Phone: 507-346-7776Fax: 507-346-7481www.satausa.com

SATA Spray Equipment is a worldwide leading designer, manufacturer and distributor of spray paint equipment and accessories. Dan-Am Company is the exclusive independent distributor in the USA and Puerto Rico for SATA Spray Equipment. We are responsible to distribute, market, service and inventory SATA Spray Equipment in our territory. SATA Spray Equipment is a manufacturer of top quality HVLP and RP technology spray guns that are compliant with today’s EPA rule 40 part 63 subpart HHHHHH.

SCA TISSUE nORTH AmERICA ......................... n713Cira Centre 2929 Arch Street, 26th FloorPhiladelphia, PA 19104 Phone: 610-499-3700www.torkusa.com

SCA Tissue has created a Tork® wiper for every shop task. From light surface wiping and hand cleaning, to lint-free prep work and tough solvent cleanup, Tork wipers get the job done right the first time with superior quality, professional strength and cost-saving dispensing solutions.

SIlvER SAIlS pAInTS .................................... n1527691 Wicklow Way River Vale, NJ 07675 Phone: 201-873-9395Fax: 201-664-9395www.silversails-paints.com

S.m. ARnOlD, InC. .......................................... n8127901 Michigan Avenue St Louis, MO 63111-3594 Phone: 314-544-4103-104Fax: 314-544-6967www.smarnoldinc.com

Automotive Cleaning Accessories: Buffing Pads & Bonnets, Polishing Cloth, Wash Mitts, Genuine Leather Chamois, Water Sprite Synthetic, Microfiber, Brushes, Push Brooms, Sponges, Applicators.

SpIES HECKER ................................................n112747818 West Anchor Ct. Plymouth, MI 48170 Phone: 800-371-3313www.spiesheckerusa.com

While each collision repair business is unique, the very best of them share one goal in common: to consistently provide high-quality, dramatic results to their customers, all while saving time and improving profitability. Spies Hecker® can help you achieve that goal by providing the most advanced, innovative refinishing technology solutions.

SpRAY EnClOSURE TECHnOlOGIES InC. ..... n13031427 North Linden Ave Rialto, CA 92376 Phone: 909-419-7011www.spraytech.com

The Spray Enclosure Technologies Group includes Spray-Tech, Junair Americas and Mercury Air. Our Company designs and manufactures the highest quality refinishing and finishing equipment in our industry and has since 1993. All of our products meet or exceed EPA, OSHA and NFPA requirements. Please visit our booth to learn more about how we can help you find the most profitable solution for your facility.

SpRAY GUn SOlUTIOnS InC ............................n92213887 West 59th Place Arvada, CO 80004 Phone: 303-424-3741Fax: 303-424-8669www.sgskits.com

SpRAYZOnE.nET SpRAY BOOTH mFG. ............n44314059 GARFIELD AVE. PARAMOUNT, CA 90723 Phone: 562-755-8210Fax: 562-790-8079www.sprayzone.net

Sprayzone.net services the collision repair industry. We manufacture automotive spray booths; Prepzone; Mixingzone; truck booths; and industrial open face. On behalf of Sprayzone.net Spray Booth Manufacturing, we would like to thank you for taking a special interest in our booths. We hope to see you in our booth in NACE. PH: 562-602-0101

58 // NACE EXHIBITOR LISTINGS EXHIBITOR LISTINGS NACE // 59

STAnDOx .........................................................n112747802 West Anchor Ct. Plymouth, MI 48170 Phone: 800-551-9296www.standoxna.com

Standox is a leading manufacturer of automotive refinishing paints with its headquarters in Wuppertal, Germany, the company offers innovative and environmentally compatible product systems in over 80 countries. Standox seeks to build long term relationships with its customers based on premium product quality, and high levels of practical support.

STARlITE COATInGS ...................................... n143941158 Koppernick Rd Canton, MI 48187 Phone: 734-789-9000Fax: 734-335-6699

Starlite Coatings is a Manufacture of high quality automotive aftermarket Clear Coats, Primers, Paint Additives, and Reducers. These products are offered to body shop professionals throughout the United States, Canada, & Mexico.

STECK mAnUFACTURInG CO., InC. ................. n8191115 South Broadway Dayton, OH 45417 Phone: 937-222-0062Fax: 937-222-6666www.steckmfg.com

Steck manufactures specialty tools and equipment that makes life easier for the collision repair technician. Steck solicits new tool ideas from technicians in the field and pays royalties for those ideas they use. Call Ray Steck about our Idea Submission Program.

SUllIvAn pDR ESTImATOR ............................n1515650 Salem Rd. Centerville, TN 37033 Phone: 615-476-0114www.dixiedent.com

The Sullivan PDR Estimator is a patent-pending web-based dent estimating system for Paintless Dent Repair (PDR) or Push-to-Paint (PTP) repair. Our proprietary process is founded upon years of research in the field, studying what dents are repairable by PDR and PTP methods, and what prices are customarily charged. This real-world data can be used to calculate pricing for dents of any size and shape. Our system also turns your printable and editable estimates into printable invoices.

SUmmIT SOFTWARE & mOBIlE SOlUTIOnS ....................................... n102412130 Travertine Court Poway, CA 92064 Phone: 858-547-8697Fax: 858-547-8698www.summitsoftwaresolutions.com

Summit Software & Mobile Solutions shop management systems and its Help I Crashed My Car the collision industry’s only complete digital marketing platform help collision repairers Capture, Service and Retain more customers and repair opportunities while insuring their shop’s operate their shop’s Better, Faster and More Profitably.

SUnBElT RADIATORS ......................................n4257275 NW 87th Ave Miami, FL 33178 Phone: 877-599-9205Fax: 305-599-1171www.sunbeltradiators.com

As an importer & distributor with a professional staff of over 30 years experience, Sunbelt Radiators offers high quality Radiators, A/C Condensers & Cooling Fan Assemblies for both foreign and domestic cars, trucks and heavy duty industrials. Our mission is to offer our customers high quality replacement parts & exceptional customer service at competitive prices.

SUnGOlD ABRASIvES .....................................n4284 Harbor Park Drive Port Washington, NY 11050 Phone: 516-484-5145Fax: 616-361-2202www.sungoldabrasives.com

Sungold Abrasives offers a full line of High Quality abrasives to meet the needs of the modern body shop. We make Sandpaper in both PSA and Hook & Loop, as well Grinding Disc and specialty Items. Sungold has a line of water based rubbing compounds and Polishes

SYnERGY mARKETInG GROUp .........................n4404194 US Hwy 25 Hephzibah, GA 30815 Phone: 706-339-4089Fax: 888-853-7327

Synergy Marketing Group Inc. is a Manufacturer’s Representative Agency based in Georgia covering AL/MS/GA/FL/NC/SC/TN/KY/Puerto Rico and Dominican Republic. We sell, manage, and market high quality products for PBE, Tool and Equipment, Woodworking and Marine industries. We will be exhibiting SATA, Prostripe/Sharpline, Mothers Wax and Polishes, Kardol, Auto Wypes, and Hedson Technologies- Drester/Trisk/IRT.

TExAS STATE TECHnICAl COllEGE .............. n12143801 Campus Drive Waco, TX 76705 Phone: 254-867-4854Fax: 254-867-2315www.tstc.edu

Post Secondary Educational Training Program for Collision repair technicians.

TG pRODUCTS .................................................. n3391840 Prairie City Rd. Ste. 100-140Folsom, CA 95630 Phone: 916-316-3672www.therailsaver.com

TG Products introduces The Rail Saver, an innovative new system to repair damaged side members and frame rails. Designed by an auto body technician, this patent pending technology allows you to measure, insert and repair quickly, easily and accurately. Converts your 4 ton ram into a powerful box rail repair tool that will reduce cycle times and allow your shop to repair more cars with improved repair technique.

TOOlS USA/ AllvIS ......................................... n3194810 Clover Road Greensboro, NC 27403 Phone: 336.697.7177Fax: 336.697.4067www.toolsusa.com

Tools USA manufactures Paint Booths and Frame Pulling equipment and sells direct to body shops at great savings.

TOpSHOp mARKETInG InC. ............................n1137849 Traillwood Ave.Titusville, FL 32796Phone: 321-961-2679Fax: 321-385-3173www.topshop-inc.com

TOYOTA mOTOR SAlES USA ........................... n134319001 South Western Avenue WC22Torrance, CA 90501Phone: 310-468-0551Fax: 310-381-5066www.toyotapartsandservice.com

Exclusive Authorized Manufacturer and Distributor of Genuine Toyota Parts in the United States. Toyota also provides factory technical information and factory training.

TRAnSTAR AUTOBODY TECHnOlOGIES, InC. ..n8332040 Heiserman Drive Brighton, MI 48114 Phone: 810-220-3000Fax: 810-220-3048www.tat-co.com

Transtar is a manufactuer of high quality aftermarket refinish products. Stop by our booth to see the new V.O.C. compliant solutions that Transtar has for your shop!

TSUnAmI COmpRESSED AIR SOlUTIOnS ...... n1209301 Chelsea Road Monticello, MN 55362 Phone: 763-271-3667Fax: 763-295-6601www.gosuburban.com

ISO-9001:2000 Certified Manufacturer of compressed air filtration and treatment products including the Tsunami Water Separator, Moisture Minder line of auto drains, and new this year, a Breathable Air package.

U.F.O. ...............................................................n449200 Homan Drive Cold Spring, KY 41076 Phone: 866-327-7225Fax: 800-859-0666www.autofastenergroup.com

Body Hardware and Specialty Fasteners in two types of retail packaging: “Red Pak” bags and “Trade Pak” clam shells. We also have Dealer Pak Assortments for professional body shops. “Buy Only What You Need...Buy UFO”

UnICURE SpRAYBOOTHS ................................n1103104 Spence Lane Nashville, TN 37210 Phone: 615-889-3330www.spraybooths.com

29 Years in business. Automobile and Industrial Spraybooth systems. Small parts booth, Truck booths, Prep stations, and Paint Mix rooms. Custom build department for special needs.

UnIFIRST CORpORATIOn ................................. n75668 Jonspin Rd. Wilmington, MA 01887 Phone: 978-658-8888-238Fax: 978-658-8769www.unifirst.com

UniFirst, a leading supplier of work-wear and facility services to businesses since 1936, provides a wide range of apparel from industrial uniforms, specialty and protective clothing to corporate casual. We also provide floor-care and restroom services products, including a range of mats, mops, soaps, air fresheners, and paper items. UniFirst puts more than 1 million people in work apparel each day across North America and offers rental, lease, and purchase programs at the very best value.

UnI-RAm CORpORATIOn ................................. n518381 Bentley St. Markham, ON L3R 9T2 CanadaPhone: 9054775911Fax: 9054778922www.uniram.com

Uni-ram is a prime manufacturer of environmentally friendly products, specializing in one of the largest offerings of Factory Mutual Approved waterborne and solvent borne gun cleaners on the market. Uni-ram also makes explosion proof certified, low maintenance solvent recyclers, combination gun cleaner/recycler systems, dustless sanding vacuums, paper compactors, and sandblasters.

UpDATEpROmISE.COm ...................................n1152160 N. Riverview Dr. Suite 200Anaheim Hills, CA 92808 Phone: 714-820-4588www.updatepromise.com

COMMUNICATE MORE EFFECTIVELY WITH LESS TALK Complement your repair shop’s personal image by reaching out to your customers wherever they may be. Get closer to your customers by communicating a consistent proactive update in a way that is relevant to their specific needs. We provide a company-wide solution that sends clear and precise repair status updates to all your customers. Start enjoying more profits, enhanced marketing opportunities, more on-time deliveries, insurer recognition and more.

60 // NACE EXHIBITOR LISTINGS

Your PORTAL

Talk to ExhibitorsUsing CONNECT Network, message the booth contact of any exhibitor up to 60 days post-show.

Check MessagesThe CONNECT Network Message Center allows you to keep all your exhibitor messages in one place. Check your inbox for exhibitor offers and respond for more information.

Update your profileUpdate your information anytime to ensure you’re never missing valuable communication from the show.

Access DownloadsIf you participate in our Conference program this year or have in previous years you may download copies of your handouts. Copies are always available whenever you need them.

Sign-in to your personal portal from the top right-hand corner of any page on www.naceexpo.com OR www.carsevent.com.

Your Event Network

Your CONNECT NetworkOur easy-to-use, powerful networking tool is available for you to network with exhibitors now through December 9, 2011. Access CONNECT Network through the CONNECT Network section of your portal.

11.ASRW_Program Guide.indd 1 8/23/2011 5:01:43 PM

URETHAnE SUpplY COmpAnY ........................ n9151128 Kirk Road Rainsville, AL 35986-6028 Phone: 256-638-4103Fax: 256-638-8490www.urethanesupply.com

Manufacturer of plastic repair and refinishing products, including the industry-leading Mini-Weld Model 6 Airless Plastic Welder. New products include Bumper & Cladding Coat aerosol cans and MicroTex catalyzed waterborne texture material.

USI ................................................................. n1334565 Commerce Street Franklin Lakes, NJ 07417 Phone: 201-405-7760Fax: 201-405-1070www.usiofnorthamerica.com

Manufacturer of Spraybooths, Prep Stations, & Mix Rooms

vAlE TRAInInG SOlUTIOnS ............................ n7152424 E Randol Mill Rd Arlington, TX 76011 Phone: 817-633-4800Fax: 817-633-2922www.valetrainingsolutions.com

Offers hands-on entry level and advanced intensive training in automotive damage estimating using all of the automated information systems. The Auto Estimatics and Advanced Estimatics courses include a complete structural estimating program. Other programs include Tractor/Trailer Estimating, and Paintless Dent Repair Certification. Two locations: PA,TX. On line courses for OSHA requirements.

vEHIClE InSpECTIOn SYSTEmS .....................n5066317 McCoy Road Suite 100 Orlando, FL 32822Phone: 407-206-3615Fax: 407-850-4988

vERIFACTS AUTOmOTIvE ................................ n3181000 Bristol Street North Suite 17-206Newport Beach, CA 92660 Phone: 949-272-3839Fax: 888-397-3551www.verifactsauto.com

VeriFacts Automotive improves collision repair quality by providing shop personnel with personalized, on-the-job coaching and mentoring on proper utilization of the latest repair procedures, using positive reinforcement and interactive learning methods. Sister company CertiFacts Automotive performs confirmation of a shop’s compliance to the Collision Industry Conference (CIC) “Class A Collision Center” requirements and also offers a program to assess and measure repair quality.

vIBAC TApE GROUp .........................................n43812250 Industrial Blvd Montreal, QC H1B 5M5 CanadaPhone: 514-640-0250Fax: 514-640-1630www.vibac.com

Vibac Tape Group offers a full line of Pressure Sensitive Masking and Duct Tapes for OEM and after market autobody repair. Our Natural Rubber Masking Tape line covers low to high temperature painting applications. And will conform to all surfaces with no adhesive transfer.

WIn ................................................................ n1261101 Blue Seal Drive C/O Trish Serratore at ASELeesburg, VA 20175 Phone: 309-735-6367Fax: 703-669-6633www.womensindustrynetwork.com

Womens Industry Network - WIN - is a not-for-profit organization dedicated to encouraging, developing and cultivating opportunities to attract women to collision repair while recognizing excellence, promoting leadership, and fostering a network among the women who are shaping the industry.

YODlE .............................................................. n52450 W 23 St Ste 401New York, NY 10010 Phone: 877-276-5104www.yodle.com

Yodle, a leader in local online advertising and named #35 on the INC 500 List of fastest growing private companies in the U.S., connects thousands of local businesses with consumers in a process so simple and cost-effective that business owners can’t imagine any other way to advertise. Yodle has developed an integrated approach to serving local businesses that are transitioning their marketing budgets online. Yodle is headquartered in NY with a presence in 25 major cities in the United States.

ZURICH ............................................................ n7487045 College Blvd Overland Park, KS 66211 Phone: 888-266-7527www.zurichna.com/auto

Zurich offers insurance products designed specifically for automotive businesses. Our copyrighted Unicover® policy provides a package approach: building, signs, contents, employee tools, fleet auto, garagekeepers, customer loaners, premises, products and completed operations including mechanics errors and omissions, discrimination, customer complaint defense as well as umbrella -- all in one convenient policy and a single billing. Visit Zurich’s website or call 888-266-7527.

64 // NACE PRODUCT CATEGORY LISTINGS PRODUCT CATEGORY LISTINGS NACE // 65

PRODUCT CATEGORy LISTINGSThis section is designed for the convenience of all NACE 2011 Exposition delegates shopping for a particular product or service. Exhibitors are listed under 35 different categories that best describe the products and services displayed in their booths. Simply locate the category of interest and visit those exhibitors listed.

ADDITIOnAl SERvICES Affiliated Car Rental/Williams & Stazzone Ins. Agency N1545Brooklyn Progressive Equipment Grp ...........................N330Carstar Franchise Systems, Inc. ................................N1358Collision Machinery Services, Inc. ...............................N834Enterprise Rent-A-Car ................................................N825Goliath Carts ........................................................... N1423Insurance Auto Auctions ........................................... N1037Safety Regulation Strategies, Inc. ............................. N1210Summit Software & Mobile Solutions ......................... N1024Synergy Marketing Group............................................N440

AIR SYSTEmS/TOOlS• Air Blowers / Blow Guns • Air Cleaners • Air Compressors / Accessories Air Dryers • Air Regulator / Gauges

AES International, LLC. .............................................. N314AMMSQ & Associates.................................................N320Auto Equipment.......................................................N1549Axis Performance Coatings .........................................N450Can-Am/TURBOAIR DRYING SYSTEMS ..................... N1511Compressed Air Systems LLC .....................................N814Dent Fix Equipment ...................................................N718Dynabrade, Inc. .........................................................N811Eagle Abrasives Incorporated .................................... N1148Herkules Equipment Corp. ........................................N1308Kaeser Compressors, Inc. ......................................... N1113M.G.Distributor, Inc. ..................................................N918Martech Services Company.........................................N823Mattei Compressors, Inc. .........................................N1329Motor Guard Corporation .......................................... N1014Pro-Tek Paint Equipment .......................................... N1144R.M. Andress & Associates LLC ................................N1503Rubber-Seal Medallion Refinish Systems......................N333Rupes S.p.A. .............................................................N530SAE Devices ...........................................................N1304Synergy Marketing Group............................................N440The Collision Equipment Group, Inc. ..........................N1409Tools USA/ ALLVIS ....................................................N319Tsunami Compressed Air Solutions ............................N1209UniCure Spraybooths ............................................... N1103

ASSOCIATIOnS/ORGAnIZATIOnS Affiliated Car Rental/Williams & Stazzone Ins. Agency N1545Automotive Service Association ................................... N749BCNW - Benefit Consultants Northwest .......................N951CAPA-Certified Automotive Parts Association ............. N1031Collision Automotive Repair Services, Inc...................N1430Collision Hub .......................................................... N1160Iowa Waste Reduction Center......................................N313Mattei Compressors, Inc. .........................................N1329Metro Appraisal ....................................................... N1414Mobile-Tech News/Detailers Digest ...........................N1236National Alliance of Paintless Dent Repair Technicians N1038National Auto Body Council (NABC) ............................N973Safety Regulation Strategies, Inc. ............................. N1210WIN Womens Industry Network ................................. N1261

AUTO AUCTIOnS Blowtherm USA ....................................................... N1157Collision Hub .......................................................... N1160Insurance Auto Auctions ........................................... N1037International Epoxies & Sealers ................................. N1315Metro Appraisal ....................................................... N1414Tools USA/ ALLVIS ....................................................N319

AUTOmOTIvE ACCESSORIES 3M ...........................................................................N712All Star Auto Lights ...................................................N1111Bossauto Import SA ...................................................N530Diamond Standard Brand Division ...............................N739SAE Devices ...........................................................N1304LKQ Corporation ........................................................N735Performance Radiator Pacific, LLC ..............................N813MO-CLAMP ............................................................... N910S.M. Arnold, Inc. .......................................................N812Synergy Marketing Group............................................N440Toyota Motor Sales U.S.A. ........................................N1343The Perfect Fit Group ................................................N551

BODY/FRAmE REpAIR • Anchoring Equipment • Clamps / Chains • Fixturing Equipment • Measuring Equipment • Pulling Equipment • Straightening Equipment

3M ...........................................................................N712Adele Knits ............................................................. N1212AES International, LLC. .............................................. N314ALLDATA LLC. ..........................................................N639AMMSQ & Associates.................................................N320Bee Line Company ................................................... N1135Bossauto Import SA ...................................................N530Brewer Automotive Equipment, LLC ............................N413Brooklyn Progressive Equipment Grp ...........................N330Car Bench America and Infinity ...................................N531Car-O-Liner Company ............................................... N1119Cebotech Inc., Cebora, TECNA ...................................N531Chief Automotive Technologies ....................................N803CJJ Inc. ....................................................................N631Collision Machinery Services, Inc. ...............................N834Collision Services Inc. ................................................N931Collision Services Inc. ....................................................... .Crest Industries, Inc. ................................................. N419Dent Fix Equipment ...................................................N718Elektron Inc. .............................................................N403Goff’s Enterprises ......................................................N619Gojak - Zendex Tool ................................................... N519H&S Autoshot Mfg. Co., LTD ......................................N613Herkules Equipment Corp. ........................................N1308Induction Innovations, Inc. .........................................N623Insignia Parts Distributors, LLC ................................ N1154International Epoxies & Sealers ................................. N1315Mattei Compressors, Inc. .........................................N1329Morgan Manufacturing, Inc. ...................................... N1118Reliable Automotive Equipment, Inc. .........................N1535Rubber-Seal Medallion Refinish Systems......................N333SprayZone.Net Spray Booth Mfg. .................................N443Steck Manufacturing Co., Inc. .....................................N819Synergy Marketing Group............................................N440TG Products ..............................................................N339The Collision Equipment Group, Inc. ..........................N1409The Perfect Fit Group ................................................N551Tools USA/ ALLVIS ....................................................N319

BUSInESS pRODUCTS & SERvICES• Advertising / Marketing Materials • Business Forms / Cards • Car Rental Programs

Affiliated Car Rental/Williams & Stazzone Ins. Agency N1545ALLDATA LLC. ..........................................................N639American Express OPEN ..........................................N1309Audatex, a Solera Company ........................................N503Auto Data Direct Inc. .................................................N522Auto PartsBridge .....................................................N1349Automotive Service Association ................................... N749BCNW - Benefit Consultants Northwest .......................N951Car-Part.com .............................................................N836CCC Information Services, Inc. .................................N1003Cintas Corporation .....................................................N953Collision Hub .......................................................... N1160Collision Services Inc. ................................................N931CustomerLink ............................................................N752DuPont Performance Coatings .................................. N1127DuPont Refinish ...................................................... N1127Elavon ......................................................................N750Enterprise Rent-A-Car ................................................N825GE Money .................................................................N957Goliath Carts ........................................................... N1423Lancer Insurance Co. .................................................N815Meadowbrook Insurance Group ...................................N949Mitchell International .................................................N719Safety Regulation Strategies, Inc. ............................. N1210Spies Hecker ........................................................... N1127Standox .................................................................. N1127Summit Software & Mobile Solutions ......................... N1024The Hertz Corporation ................................................N937VeriFacts Automotive .................................................N318Zurich.......................................................................N748

COATInGS/REFInISH pRODUCTS 3M ...........................................................................N712A.J. Dralle, Inc. .........................................................N315Adele Knits ............................................................. N1212AES International, LLC. .............................................. N314Air Flow Technology, Inc. ............................................ N911AMMSQ & Associates.................................................N320Axis Performance Coatings .........................................N450Bossauto Import SA ...................................................N530Brooklyn Progressive Equipment Grp ...........................N330ChemSpec USA, Inc. ...............................................N1448Crest Industries, Inc. ................................................. N419DuPont Performance Coatings .................................. N1127DuPont Refinish ...................................................... N1127E-Z Mix .....................................................................N520Evercoat .................................................................N1503Franmar Chemical, Inc. ............................................N1203Garmat USA, Inc. .................................................... N1025Goff’s Enterprises ......................................................N619Induction Innovations, Inc. .........................................N623International Epoxies & Sealers ................................. N1315KAPCI COATING EGYPT .............................................N338LKQ Corporation ........................................................N735Lusid Technologies Inc. ............................................ N1149Mattei Compressors, Inc. .........................................N1329MST ñ Mobile Spray Technology ................................N1234Pro-Spray Automotive Finishes ....................................N919R.M. Andress & Associates LLC ................................N1503Roberlo, S.A. ............................................................N541Rubber-Seal Medallion Refinish Systems......................N333Spies Hecker ........................................................... N1127SprayZone.Net Spray Booth Mfg. .................................N443Standox .................................................................. N1127Starlite Coatings ......................................................N1439Synergy Marketing Group............................................N440The Paint Booth Guys, Inc. ....................................... N1428Tools USA/ ALLVIS ....................................................N319Transtar Autobody Technologies, Inc............................N833Urethane Supply Company..........................................N915Vibac Tape Group ......................................................N438

COmpUTER HARDWARE/SOFTWARE ALLDATA LLC. ..........................................................N639Crash-writeR, Inc. ......................................................N312Audatex, a Solera Company ........................................N503AUVECO Products .....................................................N449CCC Information Services, Inc. .................................N1003Chief Automotive Technologies ....................................N803DEG ....................................................................... N1150DuPont Performance Coatings .................................. N1127DuPont Refinish ...................................................... N1127Elavon ......................................................................N750Goliath Carts ........................................................... N1423Auto PartsBridge .....................................................N1349Mitchell International .................................................N719Panasonic Corporation of North America ......................N603AutoWatch ................................................................N722Spies Hecker ........................................................... N1127Standox .................................................................. N1127Summit Software & Mobile Solutions ......................... N1024VeriFacts Automotive .................................................N318

DEnT REmOvAl 3M ...........................................................................N712AES International, LLC. .............................................. N314ALLDATA LLC. ..........................................................N639AMH Canada Ltd .....................................................N1408Audatex, a Solera Company ........................................N503Bossauto Import SA ...................................................N530Cebotech Inc., Cebora, TECNA ...................................N531Chief Automotive Technologies ....................................N803Collision Machinery Services, Inc. ...............................N834Collision Services Inc. ................................................N931Collision Services Inc. ....................................................... .Dent Fix Equipment ...................................................N718Elektron Inc. .............................................................N403Global PDR Solutions, LLC .........................................N920H&S Autoshot Mfg. Co., LTD ......................................N613Induction Innovations, Inc. .........................................N623Mobile-Tech News/Detailers Digest ...........................N1236Morgan Manufacturing, Inc. ...................................... N1118Motor Guard Corporation .......................................... N1014National Alliance of Paintless Dent Repair Technicians N1038NLC, Inc. ................................................................ N1313Reliable Automotive Equipment, Inc. .........................N1535SprayZone.Net Spray Booth Mfg. .................................N443SULLIVAN PDR ESTIMATOR .................................... N1515TG Products ..............................................................N339The Collision Equipment Group, Inc. ..........................N1409Tools USA/ ALLVIS ....................................................N319

EDUCATIOnAl/TRAInInG ABRN ....................................................................... N5111-800-Radiator & A/C ................................................N725Affiliated Car Rental/Williams & Stazzone Ins. Agency N1545Automotive Service Association ................................... N749Brooklyn Progressive Equipment Grp ...........................N330Car-O-Liner Company ............................................... N1119Carstar Franchise Systems, Inc. ................................N1358Chief Automotive Technologies ....................................N803Collision Hub .......................................................... N1160DEG ....................................................................... N1150DuPont Performance Coatings .................................. N1127DuPont Refinish ...................................................... N1127Elektron Inc. .............................................................N403FenderBender ...........................................................N924Global PDR Solutions, LLC .........................................N920I-CAR .......................................................................N407International Epoxies & Sealers ................................. N1315Iowa Waste Reduction Center......................................N313Pro-Spray Automotive Finishes ....................................N919Safety Regulation Strategies, Inc. ............................. N1210Spies Hecker ........................................................... N1127Standox .................................................................. N1127Summit Software & Mobile Solutions ......................... N1024Texas State Technical College ................................... N1214Toyota Motor Sales U.S.A. ........................................N1343Vale Training Solutions ...............................................N715VeriFacts Automotive .................................................N318

66 // NACE PRODUCT CATEGORY LISTINGS PRODUCT CATEGORY LISTINGS NACE // 67

ESTImATInG SYSTEmSAudatex, a Solera Company ........................................N503Auto PartsBridge .....................................................N1349CCC Information Services, Inc. .................................N1003Chief Automotive Technologies ....................................N803DEG ....................................................................... N1150Dent Fix Equipment ...................................................N718Metro Appraisal ....................................................... N1414SULLIVAN PDR ESTIMATOR .................................... N1515Summit Software & Mobile Solutions ......................... N1024Tools USA/ ALLVIS ....................................................N319

FACIlITY OpERATIOnSA.J. Dralle, Inc. .........................................................N315Goliath Carts ........................................................... N1423Mattei Compressors, Inc. .........................................N1329Safety Regulation Strategies, Inc. ............................. N1210VeriFacts Automotive .................................................N318

FInAnCIAl SERvICESAffiliated Car Rental/Williams & Stazzone Ins. Agency N1545BCNW - Benefit Consultants Northwest .......................N951Brooklyn Progressive Equipment Grp ...........................N330Lancer Insurance Co. .................................................N815Zurich.......................................................................N748

GlASS REpAIR/REplACEmEnT3M ...........................................................................N712ALLDATA LLC. ..........................................................N639AUVECO Products .....................................................N449Collision Services Inc. ................................................N931Dent Fix Equipment ...................................................N718Extractor/Crystal Glass .............................................N1036Haldon Company .......................................................N439Induction Innovations, Inc. .........................................N623International Epoxies & Sealers ................................. N1315Metro Appraisal ....................................................... N1414Mobile-Tech News/Detailers Digest ...........................N1236Reliable Automotive Equipment, Inc. .........................N1535The Collision Equipment Group, Inc. ..........................N1409The Perfect Fit Group ................................................N551

HEAlTH AnD WEllnESSBCNW - Benefit Consultants Northwest .......................N951Collision Hub .......................................................... N1160Happy Feet USA, Inc. ................................................N526Medi-Rub Corporation ................................................N927Safety Regulation Strategies, Inc. ............................. N1210

HEAvY DUTYInduction Innovations, Inc. .........................................N623SAE Devices ...........................................................N1304Sunbelt Radiators ......................................................N425

HEAvY DUTY TRUCK EQUIpmEnT/pRODUCTSBee Line Company ................................................... N1135Blowtherm USA ....................................................... N1157Cebotech Inc., Cebora, TECNA ...................................N531ChemSpec USA, Inc. ...............................................N1448CJJ Inc. ....................................................................N631Collision Machinery Services, Inc. ...............................N834Induction Innovations, Inc. .........................................N623Insurance Auto Auctions ........................................... N1037International Epoxies & Sealers ................................. N1315LKQ Corporation ........................................................N735Performance Radiator Pacific, LLC ..............................N813

InTERnET pRODUCTS/SERvICESAffiliated Car Rental/Williams & Stazzone Ins. Agency N1545ALLDATA LLC. ..........................................................N639APU Solutions ...........................................................N422Audatex, a Solera Company ........................................N503Auto Data Direct Inc. .................................................N522Auto PartsBridge .....................................................N1349AutoWatch ................................................................N722Car-Part.com .............................................................N836Chief Automotive Technologies ....................................N803Collision Hub .......................................................... N1160CustomerLink ............................................................N752Elavon ......................................................................N750Goliath Carts ........................................................... N1423I-CAR .......................................................................N407Insurance Auto Auctions ........................................... N1037International Epoxies & Sealers ................................. N1315Mitchell International .................................................N719RightSignature ........................................................N1403SULLIVAN PDR ESTIMATOR .................................... N1515Summit Software & Mobile Solutions ......................... N1024Toyota Motor Sales U.S.A. ........................................N1343Vale Training Solutions ...............................................N715VeriFacts Automotive .................................................N318

lIFTS/JACKS/mOvInG EQUIpmEnTBee Line Company ................................................... N1135Brewer Automotive Equipment, llc ...............................N413Brooklyn Progressive Equipment Grp ...........................N330Car Bench America and Infinity ...................................N531Car-O-Liner Company ............................................... N1119Cebotech Inc., Cebora, TECNA ...................................N531Chief Automotive Technologies ....................................N803Collision Machinery Services, Inc. ...............................N834Collision Services Inc. ................................................N931Gojak - Zendex Tool ................................................... N519Herkules Equipment Corp. ........................................N1308The Collision Equipment Group, Inc. ..........................N1409Tools USA/ ALLVIS ....................................................N319

mARKETInG SERvICESAffiliated Car Rental/Williams & Stazzone Ins. Agency N1545ALLDATA LLC. ..........................................................N639Collision Hub .......................................................... N1160CustomerLink ............................................................N752Mobile-Tech News/Detailers Digest ...........................N1236Summit Software & Mobile Solutions ......................... N1024Synergy Marketing Group............................................N440The Perfect Fit Group ................................................N551VeriFacts Automotive .................................................N318Yodle ........................................................................N524

pAInT BOOTHS/pREp STATIOnS/BOOTH EQUIpmEnT

• Heat / Curing Lamps • Spray Guns and Accessories • Mixing Equipment

A.J. Dralle, Inc. .........................................................N315Accudraft Paint Booths ..............................................N418Adele Knits ............................................................. N1212AES International, LLC. .............................................. N314Air Flow Technology, Inc. ............................................ N911Auto Equipment.......................................................N1549Axis Performance Coatings .........................................N450Blowtherm USA ....................................................... N1157Brooklyn Progressive Equipment Grp ...........................N330Can-Am/TURBOAIR DRYING SYSTEMS ..................... N1511Cebotech Inc., Cebora, TECNA ...................................N531Col-Met Spray Booths .............................................. N1419Collision Machinery Services, Inc. ...............................N834Compressed Air Systems LLC .....................................N814Crystal Tack Cloth .................................................... N1259Ez Edger ...................................................................N426Fillon Technologies Inc. ..............................................N324FIRSTAIR ..................................................................N545

Fostoria Process Equipment Division of TPI Corp. ....... N1013Garmat USA, Inc. .................................................... N1025Global Finishing Solutions ..........................................N729Goff’s Enterprises ......................................................N619Goliath Carts ........................................................... N1423Haldon Company .......................................................N439Herkules Equipment Corp. ........................................N1308Karajen Corp - BoothBox .......................................... N1428Martech Services Company.........................................N823Mattei Compressors, Inc. .........................................N1329Morgan Manufacturing, Inc. ...................................... N1118MST ñ Mobile Spray Technology ................................N1234Nova Verta USA .......................................................N1449Pro-Tek Paint Equipment .......................................... N1144R.M. Andress & Associates LLC ................................N1503SCA Tissue North America .........................................N713Spray Enclosure Technologies Inc..............................N1303SprayZone.Net Spray Booth Mfg. .................................N443Synergy Marketing Group............................................N440The Paint Booth Guys, Inc. ....................................... N1428Tools USA/ ALLVIS ....................................................N319UniCure Spraybooths ............................................... N1103USI of North America...............................................N1334

pAInT pRODUCTS/SERvICES/SYSTEmS• Aftermarket Parts • Brake Equipment • Custom Parts • OEM Parts

3M ...........................................................................N712A.J. Dralle, Inc. .........................................................N315Adele Knits ............................................................. N1212AES International, LLC. .............................................. N314Air Flow Technology, Inc. ............................................ N911AMH Canada Ltd .....................................................N1408AMMSQ & Associates.................................................N320Auto Equipment.......................................................N1549Axis Performance Coatings .........................................N450BASF Corporation .................................................... N1413Bossauto Import SA ...................................................N530Brooklyn Progressive Equipment Grp ...........................N330Can-Am/TURBOAIR DRYING SYSTEMS ..................... N1511ChemSpec USA, Inc. ...............................................N1448Collision Services Inc. ................................................N931Crest Industries, Inc. ................................................. N419DuPont Performance Coatings .................................. N1127DuPont Refinish ...................................................... N1127E-Z Mix .....................................................................N520Evercoat .................................................................N1503FIRSTAIR ..................................................................N545Fostoria Process Equipment Division of TPI Corp. ....... N1013Garmat USA, Inc. .................................................... N1025Goff’s Enterprises ......................................................N619H&S Autoshot Mfg. Co., LTD ......................................N613Herkules Equipment Corp. ........................................N1308HMS Warehouse Corp ..............................................N1450Intertape Polymer Group ..........................................N1503KAPCI COATING EGYPT .............................................N338Karajen Corp - BoothBox .......................................... N1428LKQ Corporation ........................................................N735Lusid Technologies Inc. ............................................ N1149Matrix System Automotive Finishes, LLC ......................N525Mattei Compressors, Inc. .........................................N1329Mobile-Tech News/Detailers Digest ...........................N1236Motor Guard Corporation .......................................... N1014MST ñ Mobile Spray Technology ................................N1234Pro-Spray Automotive Finishes ....................................N919Rubber-Seal Medallion Refinish Systems......................N333SAE Devices ...........................................................N1304Safety Regulation Strategies, Inc. ............................. N1210Spies Hecker ........................................................... N1127Spray Enclosure Technologies Inc..............................N1303SprayZone.Net Spray Booth Mfg. .................................N443Standox .................................................................. N1127Synergy Marketing Group............................................N440The Paint Booth Guys, Inc. ....................................... N1428Tools USA/ ALLVIS ....................................................N319Transtar Autobody Technologies, Inc............................N833

Tsunami Compressed Air Solutions ............................N1209Urethane Supply Company..........................................N915Vibac Tape Group ......................................................N438

pARTS/pARTS pROCUREmEnT1-800-Radiator & A/C ................................................N725All Star Auto Lights ...................................................N1111Auto PartsBridge .....................................................N1349AUVECO Products .....................................................N449Chief Automotive Technologies ....................................N803CJJ Inc. ....................................................................N631Diamond Standard Brand Division ...............................N739General Motors ........................................................N1335 Insignia Parts Distributors, LLC ................................ N1154Insurance Auto Auctions ........................................... N1037LKQ Corporation ........................................................N735Performance Radiator Pacific, LLC ..............................N813Sunbelt Radiators ......................................................N425The Perfect Fit Group ................................................N551Toyota Motor Sales U.S.A. ........................................N1343U.F.O. .......................................................................N449

pUBlICATIOnSABRN ....................................................................... N511Autobody News ....................................................... N1021Automotive Service Association ................................... N749Babcox Media ......................................................... N1213Business Information Group ........................................N421Claims Magazine...................................................... N1012Collision Hub .......................................................... N1160Collision Repair Magazine .........................................N1207FenderBender ...........................................................N924Mobile-Tech News/Detailers Digest ...........................N1236

REFInISH TOOlS/EQUIpmEnTAccudraft Paint Booths ..............................................N418AES International, LLC. .............................................. N314Air Flow Technology, Inc. ............................................ N911AMMSQ & Associates.................................................N320Axis Performance Coatings .........................................N450Blowtherm USA ....................................................... N1157Bossauto Import SA ...................................................N530Can-Am/TURBOAIR DRYING SYSTEMS ..................... N1511Collision Services Inc. ................................................N931Compressed Air Systems LLC .....................................N814Dent Fix Equipment ...................................................N718Dynabrade, Inc. .........................................................N811E-Z Mix .....................................................................N520Eurovac .................................................................. N1010Ez Edger ...................................................................N426Fillon Technologies Inc. ..............................................N324Garmat USA, Inc. .................................................... N1025Goff’s Enterprises ......................................................N619Goliath Carts ........................................................... N1423H&S Autoshot Mfg. Co., LTD ......................................N613Induction Innovations, Inc. .........................................N623Innovative Tools & Technologies, Inc............................N431Karajen Corp - BoothBox .......................................... N1428M.G.Distributor, Inc. ..................................................N918Martech Services Company.........................................N823Mattei Compressors, Inc. .........................................N1329Motor Guard Corporation .......................................... N1014MST ñ Mobile Spray Technology ................................N1234Pro-Spray Automotive Finishes ....................................N919Pro-Tek Paint Equipment .......................................... N1144R.M. Andress & Associates LLC ................................N1503Rubber-Seal Medallion Refinish Systems......................N333Rupes S.p.A. .............................................................N530S.M. Arnold, Inc. .......................................................N812Spray Enclosure Technologies Inc..............................N1303SprayZone.Net Spray Booth Mfg. .................................N443Steck Manufacturing Co., Inc. .....................................N819Swift - Becca Inc. ......................................................N448Synergy Marketing Group............................................N440The Collision Equipment Group, Inc. ..........................N1409Tools USA/ ALLVIS ....................................................N319Transtar Autobody Technologies, Inc............................N833Uni-Ram Corporation .................................................N518

Sponsored by:

68 // NACE PRODUCT CATEGORY LISTINGS PRODUCT CATEGORY LISTINGS NACE // 69

SAFETY EQUIpmEnT• Air Purifiers • Coveralls and Paint Suits • Eye / Face / Ear Protectors • Hand Cleaners / Dispensers • Respirators / Hood Waste Removal / Recyclers

3M ...........................................................................N712Air Flow Technology, Inc. ............................................ N911Atlantic Safety Products .............................................N427Bossauto Import SA ...................................................N530Cintas Corporation .....................................................N953Collision Services Inc. ................................................N931E-Z Mix .....................................................................N520Eurovac .................................................................. N1010Goff’s Enterprises ......................................................N619Martech Services Company.........................................N823R.M. Andress & Associates LLC ................................N1503Rubber-Seal Medallion Refinish Systems......................N333Safety Regulation Strategies, Inc. ............................. N1210SprayZone.Net Spray Booth Mfg. .................................N443Swift - Becca Inc. ......................................................N448Synergy Marketing Group............................................N440Tools USA/ ALLVIS ....................................................N319Tsunami Compressed Air Solutions ............................N1209Uni-Ram Corporation .................................................N518

SHOp ACCESSORIESAdele Knits ............................................................. N1212Collision Machinery Services, Inc. ...............................N834Elektron Inc. .............................................................N403Fostoria Process Equipment Division of TPI Corp. ....... N1013Goff’s Enterprises ......................................................N619Intertape Polymer Group ..........................................N1503Martech Services Company.........................................N823Pro-Tek Paint Equipment .......................................... N1144SAE Devices ...........................................................N1304Synergy Marketing Group............................................N440

SpECIAlTY EQUIpmEnT/SERvICES• Detailing Systems / Chemicals • Fasteners • Miscellaneous Products / Services • Paintless Dent Repair • Pin Striping • Shop Supplies

Affiliated Car Rental/Williams & Stazzone Ins. Agency N1545AMH Canada Ltd .....................................................N1408Atlantic Safety Products .............................................N427Auto Data Direct Inc. .................................................N522AUVECO Products .....................................................N449Brooklyn Progressive Equipment Grp ...........................N330Car-Part.com .............................................................N836Collision Services Inc. ................................................N931Dent Fix Equipment ...................................................N718Disco Automotive Hardware ...................................... N1319E-Z Mix .....................................................................N520Extractor/Crystal Glass .............................................N1036Ez Edger ...................................................................N426Goff’s Enterprises ......................................................N619Gojak - Zendex Tool ................................................... N519Goliath Carts ........................................................... N1423Induction Innovations, Inc. .........................................N623Innovative Tools & Technologies, Inc............................N431Insurance Auto Auctions ........................................... N1037Karajen Corp - BoothBox .......................................... N1428Martech Services Company.........................................N823Mattei Compressors, Inc. .........................................N1329MO-CLAMP ............................................................... N910NRD LLC ................................................................ N1142Pro-Tek Paint Equipment .......................................... N1144Safety Regulation Strategies, Inc. ............................. N1210Spray Enclosure Technologies Inc..............................N1303Steck Manufacturing Co., Inc. .....................................N819Swift - Becca Inc. ......................................................N448Synergy Marketing Group............................................N440

TG Products ..............................................................N339Tools USA/ ALLVIS ....................................................N319Uni-Ram Corporation .................................................N518UniFirst Corporation ..................................................N756Urethane Supply Company..........................................N915

SURFACE pREpARATIOn• Adhesives • Body Fillers / Accessories • Buffing / Polishing Compounds / Accessories Cleaners• Fiberglass Repair • Masking Products • Protective Coatings / Undercoatings • Paint Strippers / Sealers • Wiping Products

3M ...........................................................................N712A.J. Dralle, Inc. .........................................................N315Adele Knits ............................................................. N1212AES International, LLC. .............................................. N314AMMSQ & Associates.................................................N320AUVECO Products .....................................................N449Bossauto Import SA ...................................................N530ChemSpec USA, Inc. ...............................................N1448Crest Industries, Inc. ................................................. N419Crystal Tack Cloth .................................................... N1259Dent Fix Equipment ...................................................N718Dynabrade, Inc. .........................................................N811E-Z Mix .....................................................................N520Eagle Abrasives Incorporated .................................... N1148Elektron Inc. .............................................................N403Evercoat .................................................................N1503Franmar Chemical, Inc. ............................................N1203Gojak - Zendex Tool ................................................... N519Indasa USA ............................................................... N414Induction Innovations, Inc. .........................................N623International Epoxies & Sealers ................................. N1315Mattei Compressors, Inc. .........................................N1329Mobile-Tech News/Detailers Digest ...........................N1236Motor Guard Corporation .......................................... N1014NOVOTAPES ...........................................................N1538Polycracker Inc. ....................................................... N1019Pro-Spray Automotive Finishes ....................................N919Pro-Tek Paint Equipment .......................................... N1144Roberlo, S.A. ............................................................N541Rubber-Seal Medallion Refinish Systems......................N333S.M. Arnold, Inc. .......................................................N812SCA Tissue North America .........................................N713Sungold Abrasives .....................................................N428Synergy Marketing Group............................................N440The Collision Equipment Group, Inc. ..........................N1409Tools USA/ ALLVIS ....................................................N319Transtar Autobody Technologies, Inc............................N833Vibac Tape Group ......................................................N438

TOOlS (HAnD & pOWER)• Air Power Tools • Dent Pullers • Electric Power Tools • Miscellaneous Hand Tools • Rivet Tools

3M ...........................................................................N712Adele Knits ............................................................. N1212AES International, LLC. .............................................. N314AUVECO Products .....................................................N449Bossauto Import SA ...................................................N530Collision Services Inc. ................................................N931Dent Fix Equipment ...................................................N718Dynabrade, Inc. .........................................................N811E-Z Mix .....................................................................N520Eagle Abrasives Incorporated .................................... N1148Extractor/Crystal Glass .............................................N1036Ez Edger ...................................................................N426Gojak - Zendex Tool ................................................... N519Induction Innovations, Inc. .........................................N623International Epoxies & Sealers ................................. N1315

M.G.Distributor, Inc. ..................................................N918Mobile-Tech News/Detailers Digest ...........................N1236Morgan Manufacturing, Inc. ...................................... N1118Motor Guard Corporation .......................................... N1014Pro-Tek Paint Equipment .......................................... N1144R.M. Andress & Associates LLC ................................N1503Reliable Automotive Equipment, Inc. .........................N1535Rubber-Seal Medallion Refinish Systems......................N333Rupes S.p.A. .............................................................N530SAE Devices ...........................................................N1304Steck Manufacturing Co., Inc. .....................................N819Synergy Marketing Group............................................N440TG Products ..............................................................N339The Collision Equipment Group, Inc. ..........................N1409Tools USA/ ALLVIS ....................................................N319Transtar Autobody Technologies, Inc............................N833

vACUUm SYSTEmS & ACCESSORIESAdele Knits ............................................................. N1212AES International, LLC. .............................................. N314Auto Equipment.......................................................N1549Eurovac .................................................................. N1010Gojak - Zendex Tool ................................................... N519Morgan Manufacturing, Inc. ...................................... N1118Reliable Automotive Equipment, Inc. .........................N1535Rupes S.p.A. .............................................................N530Synergy Marketing Group............................................N440The Collision Equipment Group, Inc. ..........................N1409Tools USA/ ALLVIS ....................................................N319Uni-Ram Corporation .................................................N518

vEHIClE mAnUFACTURERSGeneral Motors ........................................................N1335 Nissan .................................................................... N1241OEMOneStop.com ...................................................N1337PCGCampbell ..........................................................N1337Toyota Motor Sales U.S.A. ........................................N1343

WElDInG/CUTTInGAMH Canada Ltd .....................................................N1408AMMSQ & Associates.................................................N320Car Bench America and Infinity ...................................N531Car-O-Liner Company ............................................... N1119Cebotech Inc., Cebora, TECNA ...................................N531Chief Automotive Technologies ....................................N803Collision Services Inc. ................................................N931Dent Fix Equipment ...................................................N718Elektron Inc. .............................................................N403Goff’s Enterprises ......................................................N619H&S Autoshot Mfg. Co., LTD ......................................N613International Epoxies & Sealers ................................. N1315Motor Guard Corporation .......................................... N1014NLC, Inc. ................................................................ N1313Pro Spot International Inc...........................................N703Reliable Automotive Equipment, Inc. .........................N1535Rubber-Seal Medallion Refinish Systems......................N333The Collision Equipment Group, Inc. ..........................N1409Tools USA/ ALLVIS ....................................................N319Urethane Supply Company..........................................N915

WHEElS/WHEEl AlIGnmEnT SYSTEmSBee Line Company ................................................... N1135Brooklyn Progressive Equipment Group ........................N330Chief Automotive Technologies ....................................N803LKQ Corporation ........................................................N735

Exhibits: October 6-8 // Conference: 5-8Orange County Convention Center

THE PREMIER EVENT DEDICATED TO THEAUTOMOTIVE SERVICE & REPAIR INDUSTRIES

PROGRAM & EVENT GUIDE

4 // CARS TABLE OF CONTENTS

ASA 2011 Board of Directors ............6ASA Mechanical Division Operations ..6 AMI Excel 2011 Donor Listing ....N8-9*ASRW Partnering Program ................4Award Winners ............................... 18Audio Recording Sales .................... 14Charitable Activities.................... N31*CONNECT ..................................... 14Education .................................. 8-13Exhibitor Listings ...................... 22-25Floor Plan ................................CenterGeneral Information ................... 14-15Industry Crossover ...................... N26*

Key Events .................................... 16New for 2011 ................................ 21On-Floor Activities & Attractions ......20Orange County Convention Center

Meeting Rooms (Maps) ...........CenterProduct Showcase ..........................20Pavilions .......................................20Press ............................................ 15Product Guide Listings....................26Speaker Spotlight ..................N34-37*

*Page numbers beginning with “N” are located in the NACE section of the event guide. FLIP IT!

AIA – Automotive Industries Association of Canada

ASA – ArizonaASA – ColoradoASA – GeorgiaASA – MichiganASA – TexasASE – Automotive Service

Excellence

CAA – California Autobody Association

CIIF – Collision Industry Information Foundation

CCIF – Canadian Collision Industry Forum

Collision HubMuscle Car Network of FloridaNABC – National Auto Body

CouncilNAPDRT – National Alliance

of Paintless Dent Repair Technicians

NATEF – National Automotive Technicians Education Foundation

WIN – Women’s Industry Network

TABLE OF CONTENTS

2011 ASRW PARTNERING PROGRAM PARTICIPANTS

We hope you enjoy all CARS 2011 has to offer!Enjoy the activities, networking, products and

education and take home real-world solutions that will benefit you and your business in the coming year. Thank you for your support and participation!

WELCOME!

Ron PyleASA President/

Chief Staff Executive

Mitch Schneider2011 CARS Chairman

6 // CARS ASA GENERAL INFORMATION

Chairman*Ron Nagy, AAMNagy’s Collision Centers

Chairman-Elect*Darrell Amberson, AAMLehman’s Garage

Secretary/Treasurer*Diane Rodenhouse, AAMRodenhouse Body Shop Inc.

Immediate Past Chairman*Jerry Burns, AAMAutomotive Impressions Inc.

General Director*Bob Wills, AAMWills Auto Service

General DirectorGary Keyes, AAME&M Motors Inc.

General DirectorDonny Seyfer, AAMSeyfer Automotive Inc.

Affiliate DirectorJoel Baxter, AAMB&B Auto & Truck Repair

Affiliate DirectorRoy Schnepper, AAMButler’s Collision Inc.

Affiliate DirectorMark Gurnsey, AAMAccountable Auto Care Inc.

Collision Division DirectorDan StanderJerry Stander’s Collision Works

Mechanical Division DirectorBill Moss, AAMFerris Automotive Inc.

President*Ron PyleAutomotive Service Association

*Denotes executive committee

AAM: Accredited Automotive Manager

Bill Moss, AAM,Division DirectorFerris Automotive Inc.

Betty Jo Young, AAM, Assistant Division DirectorYoung’s Automotive Center

Steve Geiling, AAMGeiling Service Inc.

Douglass Kirchdorfer, AAMDowning Street Garage

David KusaAutotrend Diagnostics

Diane Larson, AAMLarson’s Service Inc.

Vernon E. Menke Jr.Menke’s Automotive Repair

Tom Piippo, AAMTri-County Motors

Peter V. RudloffPete’s Garage Inc.

John D. Vallely, AAMMcLean Auto Repair

Terry Wynter, AAMTerry Wynter Auto Service Center

AAM: Accredited Automotive Manager

AUTOMOTIVE SERVICE ASSOCIATION

2011 BOARD OF DIRECTORS

2011 MEChAnICAl DIvISIOn OpERATIOnS COMMITTEE

2011 COnFEREnCE COMMITTEE InFORMATIOn

Live every Saturday from 10a-12n ET

Honored in two industries:

Host BOBBY LIKIS is the“Connection to the Automotive Consumer”

Call 888-Car-Clinic

CarClinicNetwork.com

CarClinicService.com

Facebook.com/BobbyLikis

YouTube.com/BobbyLikis

Twitter.com/BobbyLikis

To cruise Car Clinic sites, scan theseQRs from your smartphone or keythe address into web browser.

100,000 car questionsanswered live on air

WatchBobbyLivewww. .com

Talker’s 250 (top talk-show hosts in US)

Best Auto Service Shop & Best Oil Change Awards

Betty Jo Young Young’s Automotive Center

Perry LeonardBlagg Tire & Service

Bill MossFerris Automotive, Inc.

Mitch Schneider Schneider’s Automotive

Aaron Clements C&C Automotive

John Francis, Jr. Francis Automotive Service

8 // CARS SCHEDULE-AT-A-GLANCE SCHEDULE-AT-A-GLACE CARS // 9

SCHEDULE-AT-A-GLANCESESSIOn CODE InDICATORS:n nACE SESSIOnS

C CARS SESSIOnS

nC BOTh nACE & CARS SESSIOnS

TRACK InDICATORS:M MAnAGEMEnT

T TEChnICAl

W WOMEn’S pROFESSIOnAl DEvElOpMEnT

pROGRAM SESSIOnS KEY:

WE16n MSession Code

Track

Indicates Day Show Indicator

InDICATES3-hOUR SESSIOn

InDICATES90-MInUTE SESSIOn

InDICATESKEY EvEnTS

InDICATESADD-On EDUCATIOn

WEDnESDAY, OCTOBER 5Th

CODE TITlE InSTRUCTOR SpOnSOR ROOM

8:00am -12:00pmIC01 Inspecting Repairs for Quality Control (QUA01) Bob Zelano 305A

IC02Steel Utilized Structures, Technologies & Repair (SpS07) Kirk Cook 307C

IC03Collision Repair for Toyota, lexus and Scion vehicles (TOY01) Steve Laszlo 306A

8:30am -10:00amWE01nC M how to Build a Better You Bryan Dodge, Dodge Development, Inc. 207A

WE02n M Marketing for a DRp – Acquiring the Business Hank Nunn, AutoNation 208A

WE03n M Creating a positive Work Environment Felicia Funchess, BASF 307A

WE04n Tpost Repair problems Related to Undercarriage Issues, TpMS and ESC lights John Shewbridge, Hunter Engineering 207C

8:30am – 11:30am

WE05C MIgnite the Internet! Internet Marketing for Auto Repair professionals Danny Sanchez, Autoshop Solutions 309A

WE06nC M Creating Raving Fans for Your Business Chris Chesney, CARQUEST Technical Institute 308A

WE07n M The Mechanics of Estimating Mike Anderson, Collision Advice 209A

WE08C T Sherlock holmes Diagnosis Jim Morton, Morton’s Automotive Technical Services

208C

WE09C Thybrid Technology(powered by CARQUEST Technical Institute) George Lesniak, CARQUEST Technical Institute 308C

10:30am – 12:00pm

WE10nC MWhat to Do When an Inspector Knocks on Your Door Eric Schmitz, KPA 207A

WE11nC M Give Me Your Keys please Tony Nethery, Colormatch Automotive Refinish 208A

WE12n MWhy lean Implementations Fail in the Collision Repair Industry (Repeated on Thursday – Th10n)

Tony Passwater, AEII 307A

WE13n TDesign-Based Repairs(Repeated on Friday – FR10n) Richard Perry, Chief Automotive Technologies 207C

1:00pm – 5:00pmIC04 Collision Repair for Ford & lincoln vehicles (FOR05) Kirk Cook 305A

IC05Overview of Cycle Time Improvement for the Collision Repair process (CYC01) Steve Laszlo 306A

IC06 hybrid Electric & Alternative Fuel vehicles (AlT02) Bob Zelano 307C

CODE TITlE InSTRUCTOR SpOnSOR ROOM

1:00pm – 2:30pm

WE14nC M Building a Team That Works Without You Bryan Dodge, Dodge Development, Inc. 207A

WE15nC M Game On: Engaging the Gen Y Customer Ryan Schneider, Insomniac Games 208A

WE16n M Back to Basics – Body Shop Financials Hank Nunn, AutoNation 309A

WE17nC W Winning With a professional Road Map Becky Glauser, ContactPoint 310A

1:00pm – 4:00pm

WE18nC M Winning Women Customers Margie Seyfer, Impact Presentations 308C

WE19n Mlean 3.0-Flow = A practical path to Using lean to Improve process Flow

John Swiegart, The Body Shop@ and Steve Trapp, DuPont

209A

WE20C M I Object! Maylan Newton, E.S.I. 207C

WE21C M Farming Your Industry Aaron Clements, C and C Automotive 209C

WE22C Tvariable valve Timing System Diagnosis (powered by CARQUEST Technical Institute) Glenn Young, CARQUEST Technical Institute 308A

3:00pm – 4:30pm

WE23nC MCreating a Business That Works FOR You, not Just BECAUSE of You Robert Clements, E-Myth Benchmark 207A

WE24nC Mpositioning Your Shop for Success in the Internet Economy Maurice Sternemann, Demandforce, Inc. 208C

WE25nC MGREEn – It Benefits people and Business (panel) Moderator: Trish Serratore, ASE 208A

WE26n MZeroing in on profit ImprovementOpportunities through process Driven Repairs (Repeated on Friday – FR20n)

Scott Peirce and John Spoto, 3M Company 309A

WE27n MThe Changing I.T. Environment – The Clouds Are Rolling In Fred Iantorno, CIECA 310A

WE28n M Stop Guessing and Start Knowing Tom McGee, ALLDATA 307A

4:30pm – 8:00pm

ASRW Industry Forum & Reception Sponsored by:

4:30pm - 5:30pm Service Information vital to Keeping Cars in Your Bay (mechanical) Trends in Collision Repair: A Futurist Discussion (collision)

5:30pm - 6:00pm networking Break

6:00pm - 7:00pm The Future of Training Automotive Technicians (mechanical) The Changing Climate of Insurance Agreements (collision)

7:00pm - 8:00pm Reception Sponsored by:

10 // CARS SCHEDULE-AT-A-GLANCE

July 2011 1

www.mastertechmag.com

Inside the InsiderJust Say No to TaxesIt is amazing how any size business can

reduce its income tax debt by taking advantage of existing deductions, tax credits, and government programs.

Page 1

Prepare to PassTaking an ASE Test is easy. Passing one, not so much. So how do you maximize your chances for success? It’s all in the preparation.

Page 1

iShop 3.0What is it? And, why should it matter to you?

Page 8

The Best of the TestIn 2012, we’ll be introducing a number of new and improved services which begin with the official launch of the enhanced computer-based testing program...

Page 10

Volume No. 3 Issue No.1Just Say No to Taxes

Prepare to Pass

As the end of the year approaches -- a lot faster than most of us

would like -- I spend a great deal of time with my clients doing year-

end tax planning. It is amazing how any size business can reduce

its income tax debt by taking advantage of existing deductions,

tax credits, and government programs. If your business is a “pass

through entity,” such as a partnership, Limited Liability Company

(LLC), or an S Corporation, the business benefits will pass to

your individual personal tax return reducing the tax debt on your

Federal Form 1040.

What began over three decades ago as a modest attempt to offer

four automobile certification exams on a pilot basis has grown

in an industry-recognized program embraced by technicians,

manufacturers, the aftermarket, and employers alike. Today the

non-profit National Institute for Automotive Service Excellence

(ASE) offers more than 50 certification tests in a dozen specialized

areas, and nearly 400,000 automotive professionals proudly hold

ASE credentials. Offered in the U.S. and Canada, and to our

armed forces at military bases around the globe, ASE certification

is internationally recognized as one of the best professional

credentials in the automotive industry. Research shows that ASE Certification is not only good for the

individual—it’s good for the businesses that employ them. In fact,

many shop owners recognize the value ASE provides and offer

incentives like salary increases, bonuses and they often cover the cost

of testing, provided you pass the test. For many, that’s the catch, but

it’s not that difficult of a bar to reach if you know what to do.

by Tony Molla, VP Communications, ASE

by Scott S. Shields, CPA

(Continued on page 2)

(Continued on page 4)

1

April 2011 |

Import service

ViDAOnline with Scandinavia

Also inside:

Automotive Polygamy

So metimes Cats Get

Stuck in Park P2

Vintage Diagnostics

August 2011 1

www.mastertechmag.com

Also Inside: Topology Diagnostics

Diagnostic Blitz NY International Auto Show

Weekend Warrior: Sturgis

Digitally delivered solutions for repair shop owners and technicians.

MasterTechMagwww.

.com

ThURSDAY, OCTOBER 6Th

CODE TITlE InSTRUCTOR SpOnSOR ROOM

8:30am – 10:00am

Opening General SessionKeynote Speaker: Social Media Expert Chris Brogan

311

10:00am – 4:00pm

ASRW | nACE | CARS Expo ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley

12:00pm – 1:30pm

Th01C TAccessory Belt Drive System Diagnosis (Repeated on Saturday – SA08C) Bobby Bassett, Gates Corporation 207C

Th02C T TpMS Update (powered by CARQUEST Technical Institute) Vince Manship, CARQUEST Technical Institute 207A

2:00pm – 5:00pm

Th03n M Introduction to lean Bernie Blickenstaff, Pro Finishes PLUS 207A

Th13n MCrash Course in Internet Marketing! Internet Marketing for the Collision Industry Danny Sanchez, Autoshop Solutions 209C

Th04C MIncreasing Technician Efficiency – It’s a Team Effort Ryan Kooiman, Standard Motor Products 207A

Th05C MThe Changing Marketplace Continues… now What Drives the Bottom line? – part 1

Bob Greenwood, Automotive Aftermarket E-Learning Centre Ltd

208A

Th06C TEssential Electronics (powered by CARQUEST Technical Institute) Carl Schweikert, CARQUEST Technical Institute 305A

3:00pm – 4:30pm

ThO7nC M Attitude is Everything! Maylan Newton, E.S.I. 307C

Th08n M leading Change Felicia Funchess, BASF 308A

Th09n Mnegotiation Skills – Key to Improved profitability Hank Nunn, AutoNation 307A

Th10n MWhy lean Implementations Fail in the Collision Repair Industry (Repeated from Wednesday – WE12n)

Tony Passwater, AEII 208C

Th11n Mparts procurement Tips for Estimators (panel)

Moderators: Mike Anderson, Collision Advice and Ron Kuehn, Collision Business Solutions, Inc.

306A

Th12nC Wleading and Succeeding: Cultivating leadership Skills that Benefit You and Your Organization

Marcy Tieger, Symphony Advisors, LLC 209A

Th14n TElectrical Troubleshooting for the Body Shop Technician

Jim Morton, Morton’s Automotive Technical Services

308C

4:30pm – 6:30pm

ASRW Welcome ReceptionAt Cuba libre

12 // CARS SCHEDULE-AT-A-GLANCE SCHEDULE-AT-A-GLANCE CARS // 13

FRIDAY, OCTOBER 7Th

CODE TITlE InSTRUCTOR SpOnSOR ROOM

7:30am – 10:30amFR01nC M The power of Change Richard Flint, Richard Flint International 306A

FR02n M Simple Cycle Time Solutions Ron Kuehn, Collision Business Solutions, Inc. 209A

FR03C MThe Changing Marketplace Continues... now What Drives the Bottom line? – part 2

Bob Greenwood, Automotive Aftermarket E-Learning Centre Ltd

307A

FR04C TGas Direct Injection (powered by CARQUEST Technical Institute) Jason Virdin, CARQUEST Technical Institute 207C

8:30am – 10:00am

pC01 Insurance & Collision Repair: Issues 2012 Robert Passmore, Property Casualty Insurers Association of America

208A

FR05nC MCommunicating With people Who Drive Us Crazy Margie Seyfer, Impact 207A

FR06nC MDismantle the Social network! Social Media Marketing for the Automotive Industry Danny Sanchez, Autoshop Solutions 208C

FR07n M Blueprinting Basics Bernie Blickenstaff, Pro Finishes PLUS 308C

FR08n Mpractical Uses for elearning in Collision Repair Dick Elder and Steve Trapp, DuPont 307C

FR09n M Understanding Continuous Improvement Mike Anderson, CollisionAdvice 308A

FR10n TDesign-Based Repairs (Repeated from Wednesday – WE13n) Richard Perry, Chief Automotive Technologies 209C

FR11nC WReady, Set, Simplify: Tips to Simplify Your Work (and Your life) Becky Glauser, ContactPoint 305A

10:00am – 4:00pmASRW | nACE | CARS Expo ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley

1:00pm – 2:30pm

FR12C MReality Repair Shop –What Would You Do? (panel) Moderator: T.J. Reilly, Same Day Auto Service 208A

FR13C TImmobilizer Service Opportunities (powered by CARQUEST Technical Institute) Mark Olinger, CARQUEST Technical Institute 209C

3:00pm – 6:00pm

FR14nC MSurvival Skills for Today’s Employer: hR Best practices Cory King, Fine, Boggs & Perkins LLP 207A

FR15C M Finding the Opportunity in Every Challenge (panel) Moderator: Aaron Clements, C & C Automotive 208A

FR16C Thybrid vehicle Service (powered by CARQUEST Technical Institute) Adam Robertson, CARQUEST Technical Institute 308C

4:00pm – 5:30pm

FR17nC MUnderstanding legal Structures: The Key to Asset protection and Tax Reduction Dan McNeff, Legally Mine 308A

FR18nC Mleadership Best practices - how to Inspire, Delegate, and Coach Your Team to Success Mike Anderson, CollisionAdvice 307C

FR19nC M Confident Selling – Do You Believe? Maylan Newton, E.S.I. 207C

FR20n MZeroing in on profit Improvement Opportunities through process Driven Repairs (Repeated from Wednesday – WE26n)

Scott Peirce and John Spoto, 3M Company 208C

FR21nC M Customer Service Done Differently Tony Nethery, Colormatch Automotive Refinish 209A

FR22C Mnew Marketing Technologies to level the playing Field Joe Gibson, CustomerLink 305A

FR23n T The Alignment printout as a Diagnostic Tool John Shewbridge, Hunter Engineering 306A

FR24nC W Market & Grow with pizazz & personality Suzanne Shafer, Shafer’s Collision 307A

SATURDAY, OCTOBER 8Th

CODE TITlE InSTRUCTOR SpOnSOR ROOM

7:30am – 10:30am

SA01nC M Wanted: leaders That lead! Richard Flint, Richard Flint International 208A

SA02nC MSurvival Skills for Today’s Employer: Compliance with Wage/hour laws Cory King, Fine, Boggs & Perkins LLP 209C

SA03C TFluid Technology (powered by CARQUEST Technical Institute) Louie Nelson, CARQUEST Technical Institute 307A

SA04C TDeveloping a Diagnostic Game plan (powered by CARQUEST Technical Institute) Jim Garrido, CARQUEST Technical Institute 308A

8:00am – 12:00pm

IC07 plastic & Composite Repair (plA03) Steve Laszlo 305A

IC08 Collision Repair for Ford & lincoln vehicles (FOR05) Kirk Cook 306A

IC09Waterborne products, Systems & Application (REF07) Bob Zelano 307C

8:30am – 10:00am

SA05n MStrength Training – Meeting the Current and Future Demands of Your Business Larry Baker, LVB & Associates 208C

SA06n M how to Build Bulletproof Estimates Peter Kennedy, Collex Collision Experts, Inc. 207A

SA07n Mpre-production processes to Increase Sales and Improve CSI and Cycle Time Robert Rick, Gates Business Solutions 309A

SA08C TAccessory Belt Drive System Diagnosis (Repeated from Thursday – Th01C) Bobby Bassett, Gates Corporation 207C

SA09nC W CEO From the Inside Out Ruth Weniger, Powerful Business Strategies, LLC 209A

SA10n M Simple Front Office Staffing Solutions Ron Kuehn, Collision Business Solutions, Inc. 308C

10:00am – 3:00pm

ASRW | nACE | CARS Expo ASA Marketplace • Profit Building Pavilion • I-CAR Technology Showcase • Repair University/Demo Area • Product Showcase • Hot Rod Alley

1:00pm – 5:00pm

IC10 hail, Theft, vandalism Damage Analysis (DAM09) Kirk Cook 305A

IC11 Corrosion protection (CSp01) Steve Laszlo 306A

IC12 vehicle Technology & Trends (nEW11) Bob Zelano 307C

3:00pm – 4:30pm

ASRW Town hallhow Will healthcare Reform Affect My Business?

14 // CARS GENERAL INFORMATION GENERAL INFORMATION CARS // 15

AUDIO RECORDInG SAlESThe audio recording sales desk is located in the Attendee Service Center in the lobby of the Orange County Convention Center. Audio recordings of most of the Conference Program sessions are available for on-site purchase from Fleetwood Onsite Conference Recording. Recordings can also be purchased post-show at www.fleetwoodonsite.com

BADGE hOlDER pICK-Up/InFO COUnTERThe Badge Holder Pick-Up/Info Counter is located in the lobby of the Orange County Convention Center. Hold onto your badge! Reprints are $25 with proper identification.

BUSInESS CEnTER(407) 363-2831 ~ Fax: (407) 363-4731Email: usa3996@fedexkinkos.comThe FedEx Office Business Center is located in Central Lobby “C” of the West Concourse Convention Center, and offers the following services from 8:00am - 5:00pm:• Sending/receiving Faxes @ (407) 363-4731• Shipping/receiving of Packages• Computer Workstations w/internet access• Photos Copies/Digital Prints• Signs & Graphics• Product/Merchandise Storage• Office Supplies • Business Cards • Vinyl Banners/Oversized Color Signs/Posters • Pick-up and Drop-off point for Electric Scooters

& Wheelchairs

COnnECTStay connected after the show – sign in to your personal portal from the top right-hand corner of any page on www.NACEexpo.com OR www.CARSevent.com. Continued access to the CONNECT Network is available through December 9, 2011 so you may message exhibitor booth personnel and respond to exhibitor offers and messages. You may also sign in to your portal year-round to update your profile to ensure you’re never missing valuable communication from the show.

ExhIBITOR hOSpITAlITY EvEnTSMany exhibiting companies will be hosting hospitality events throughout the week. Please contact exhibitors directly for further information on off-hours events and receptions.

ExpOCARD lEAD RETRIEvAlAll ASRW attendees have been issued an ExpoCard – a tool that attendees can use to share their contact information with exhibiting companies while shopping the Exposition. Exhibitors with the proper lead retrieval system will simply run the ExpoCard’s magnetic strip through a retrieval unit to capture name and address information or SWAP™ information with you.

SWAP™ is the latest in lead retrieval and is no longer limited to the show floor or by show hours! Exhibitors can download an application directly to their phones enabling them to capture leads anywhere: in the booth, sessions, meetings, events, in the hallway, on the bus, etc.

ExpOSITIOn hOURSThursday, October 6th 10:00am – 4:00pm

Friday, October 7th 10:00am – 4:00pm

Saturday, October 8th 10:00am – 3:00pm

InTERnATIOnAl ExpORT InTERESTCompanies with the globe icon have designated themselves as international exporters of predominantly US manufactured goods and/or services. Visit their booths to see how they can help you expand your business.

lOST & FOUnDLost & Found is located in the Show Office, room 203A.

OFFICIAl ASRW hOTElSFor on-site assistance with housing, visit the Attendee Service Center in the OCCC lobby.

On-FlOOR ATTRACTIOnS NASCAR™ Experience Take a pit stop at booth N1443 at the ASRW Expo and experience NASCAR™! Attendees can ‘drive’ the NASCAR™ simulator and compete in a fastest lap contest. Winners receive NASCAR™ tickets, and other great racing-related prizes.

Repair University Collision Hub will film two live episodes of Repair University from the NACE show floor on Thursday, October 6th –Lean Process for Collision Repairers, featuring a discussion with 3M at 1:00pm, and Blueprinting with Chief Automotive Technologies at 3:00pm.

HOt Rod Alley Featuring The Muscle Car Network of FL The Muscle Car Network plans to display vehicles on the show floor, during the expo. The display includes rare, exotic and hot rod vehicles, which belong to members of the network. Additionally, the Muscle Car Network plans to make a donation to a local automotive charity Thursday, Oct. 6th, to further education and training for the next generation of automotive service and repair professionals.

pRESSThe ASRW Media Center is sponsored by: The ASRW Media Center is located in room 204C of the Orange County Convention Center. Working members of the press can utilize the Media Center during these hours:

Media Center HoursTuesday, Oct. 4th 3:00pm – 6:00pmWednesday, Oct. 5th 7:00am – 6:00pmThurs/Fri, Oct. 6th & 7th 7:00am – 4:00pmSaturday, Oct. 8th 7:00am – 3:00pm

REGISTRATIOn InFORMATIOn / hOURSRegistration is located in the Registration lobby of the Orange County Convention Center.

Attendee & Exhibitor Registration HoursTuesday, Oct. 4th 1:00pm – 5:00pm Exhibitors OnlyWednesday, Oct. 5th 7:00am – 5:00pmThursday, Oct. 6th 7:30am – 4:00pmFriday, Oct. 7th 7:00am – 4:00pmSaturday, Oct. 8th 7:00am – 3:00pm

RESTAURAnT RESERvATIOnSRepresentatives from Visit Orlando will be in the lobby to help with restaurant suggestions, directions, recommendations for off-hours activities, and purchasing tickets for area attractions.

RESTAURAnTS & COnCESSIOnSFor your convenience, concession stands are located inside the ASRW Exposition (see floor plan for exact location). Additionally there is a concession area in the Convention Center lobby on Level 1.

ShOW OFFICEThe Show Office is located in room 203A of the Orange County Convention Center, and can be reached at 407-685-5400.

Show Office HoursTuesday, Oct. 4th 8:00am – 6:00pmWednesday, Oct. 5th 7:00am – 6:00pmThurs/Fri, Oct. 6th & 7th 7:00am – 6:00pmSaturday, Oct. 8th 7:00am – 6:00pm

COMplIMEnTARY ShUTTlE BUS SERvICEComplimentary shuttle service to/from most official ASRW hotel properties and the Orange County Convention Center is available with frequencies of approximately 15 minutes.

Wednesday, October 5 (no midday service)

7:00am – 11:00am and 3:00pm – 8:00pm*

* Evening service extended for the Industry Forum Reception

Thursday, October 6 (no midday service)

7:00am – 11:00am and 3:00pm – 7:30pm†

† Evening service extended for the ASRW Welcome Reception

Friday, October 7 (no midday service)

7:00am – 11:00am and 3:00pm – 6:30pm

Saturday, October 8 (no midday service)

7:00am – 11:00am and 2:00pm – 5:30pm

Note: There is no shuttle service to/from Peabody, Rosen Centre, and Rosen Plaza due to walking distance proximity to the Orange County Convention Center.

ROUTE 1 – RED pick-up/drop-offCourtyard by Marriott – International Drive

Curbside I-Drive

Embassy Suites Orlando – Int’l Drive/ Convention Center

Curbside I-Drive

Hampton Inn – Convention Center At Springhill Suites

Homewood Suites – Orlando At Springhill Suites

Hyatt Place – Orlando/Convention Center

At Springhill Suites

Residence Inn by Marriott – Convention Center

At Springhill Suites

Rosen Inn at Pointe Orlando Curbside I-Drive

Springhill Suites – Orlando/Convention Center

Curbside Universal Blvd

ROUTE 2 – YEllOW pick-up/drop-offRed Roof Inn Curbside

Hawaiian Court

Westin Imagine – Orlando Curbside Universal

ROUTE 3 – BlUE pick-up/drop-offDoubletree by Hilton – Orlando at SeaWorld

Curbside Westwood

Hilton Garden Inn – SeaWorld Curbside Westwood

Renaissance Orlando Resort Hotel Convention Center Entrance

SpEAKER READY ROOMThe Speaker Ready Room is located in room 312C can be reached at 407-685-4000.

GENERAL INFORMATION

Courtyard International Drive/Convention Center

(407) 351-2244

Doubletree by Hilton Orlando at SeaWorld

(407) 352-1100

Embassy Suites International Drive/Convention Center

(407) 352-1400

Hampton Inn International Drive/Convention Center

(407) 354-4447

Hilton Garden Inn atSeaWorld International Center

(407) 354-1500

Homewood Suites by Hilton Convention Center

(407) 248-2232

Hyatt Place Orlando Convention Center

(407) 370-4720

Peabody Orlando (407) 352-4000

Red Roof Inn Convention Center (407) 352-1507

Renaissance Orlando Hotel atSea World

(407) 351-5555

Residence Inn ConventionCenter Orlando

(407) 226-0288

Rosen Centre Hotel (407) 996-9840

Rosen Inn at Pointe Orlando (407) 996-8585

Rosen Plaza Hotel (407) 996-9700

SpringHill SuitesConvention Center

(407) 345-9073

Westin Imagine Orlando (888) 946-9501

First Aid is located on Level 1 of the West Lobby in Registration A of the Orange County Convention Center.

+FIRST AID

SAvE ThE DATE!2012 ASRW lOCATIOn/DATES

Expo: October 11-13; Conference: October 10-13New Orleans Morial Convention Center, New Orleans, LAA New Orleans rep is on-site at the Attendee Service Center to answer your questions about New Orleans

16 // CARS KEY EVENTS

ASRW InDUSTRY FORUM & RECEpTIOn Wednesday, October 5th // 4:30pm – 7:00pmTickets included in the purchase of a Super Pass.$50 for extra/individual tickets.

Automotive Service & Repair Week (ASRW) will host an official Industry Forum to discuss timely industry issues, followed by a networking reception. Designed as a professional venue to discuss relevant, thought-provoking topics, attendees of the industry forum will participate in compelling, current – and even controversial – discussions that transcend the industry.

Attendees may choose the session they wish to attend within each timeslot.4:30pm – 5:30pm Session 1 Choices:

Collision Trends in Collision Repair: A Futurist Discussion

Mechanical Service Information – Vital to Keeping Cars in Your Bay

5:30pm – 6:00pm Networking Break

6:00pm – 7:00pm Session 2 Choices:

Collision The Changing Climate of Insurance Agreements

Mechanical The Future of Training Automotive Technicians

7:00pm – 8:00pm Reception (Sponsored by Toyota Wholesale Parts)

FORUM SPONSORS: RECEPTION SPONSOR:

OpEnInG GEnERAl SESSIOn Keynote Speaker: Chris Brogan, Social Media ExpertThursday, October 6th // 8:30am – 10:00am // Room 311Tickets for the Opening General Session are included in the purchase of a Super Pass or may be purchased at Registration for $35.

Chris Brogan, who is also a marketing consultant and frequent speaker about social media marketing, educates businesses and organizations on how social software aligns with their strategies. He is the president and CEO of Human Business Works, an education and community company. He consults and speaks professionally with Fortune 100 and 500 companies such as PepsiCo, Microsoft and more on the future of business communications and social software technologies. He is the New York Times bestselling co-author of

Trust Agents, and a featured monthly columnist at Entrepreneur Magazine. Brogan’s blog, chrisbrogan.com, is in the Top 5 of the Advertising Age Power150. He has over 11 years of experience in online community, social media and related technologies.

Brogan’s keynote presentation will focus on small business solutions, sales, lead generation and specific strategies – all as they relate to the use and implementation of social media.

KEY EVENTS

Sponsored by:

EQUIPMENTTOOL

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$9.00

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Volume 22, Number 7

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Check tight spots

Repairs damaged threads

For low-ceiling shopsSunny days are here againBusiness is good in the desert

Mike AronowSunset Auto

Import Service

75+NEW

PRODUCTS SPOTLIGHT: Tire & Wheel Service

pg 34

TOOL Q&A: Brake Service & Repair

pg 18

SHOP PROFILE: pg 8

THE INDEPENDENT TOOL AUTHORITYIn Print & Online

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All Tools; All the Time!Be the fi rst to learn about automotive tools and equipment; INCREASE your productivity and MAXIMIZE your billable hours!

CHECKOUT: • Professional Tool & Equipment News • The NEW VehicleServicePros.com Covering everything you need — both in print & online.

Go to VehicleServicePros.com and subscribe to PTEN for FREE!

18 // CARS KEY EVENTS

ASRW TOWn hAll Saturday, October 8th // 3:00pm – 4:30pmTickets for the event are available in the Super Pass, or can be purchased at Registration for $50.

How Will Healthcare Reform Affect My Business?This Town Hall format takes a look at the impact of health care reform included in the new Patient Protection and Affordable Care Act and an outlook for changes in health care laws in the future. Industry experts will review the new law’s impact on independent automotive repair businesses and possible changes in health care laws. Attendees will have an opportunity to ask pertinent questions of health care experts.

2011 ASRW AWARDS ASA Alpha Award

Howard Pitkow, AAM Wagenwerx Inc., Wyndmoor, PA

ASA Benefit provider of the Year Meadowbrook Insurance Group, Overland Park, KS

ASA legislative Award Paul Duncan, AAM Duncan’s Collision, Boardman, OH

ASA phoenix Award Mike Schoonover Schnoover Bodyworks & Glass Stillwater, Minnesota

ASA Chairman’s Award of Excellence Mike West, AAM Southtowne Auto Rebuild Inc., Tukwila, WA & Virginia Duncan Duncan’s Collision, Boardman, OH

Advanstar Chairman’s Award Ron Nagy Nagy’s Body & Frame, Doylestown, OH

ABRn Top Shop AwardWinner to be announced during Thursday’s General Session

MotorAge Top Shop AwardWinner to be announced during Thursday’s General Session

FenderBender ExecutiveHenry Yach II Owner Yachís Body & Custom, Wausau, WI

FenderBender ManagementDevin Fischer General Manager Fischer Body Shop, Jacksonville, MO

FenderBender Administrative SupportHumberto Ibarra Estimator Gateway Collision Center, Inc., Bakersfield, CA

FenderBender Shop WorkerZachary Utecht Production Foreman Offutt Collision Repair, Bellevue, NE

FenderBender vendorBlake Harris Owner Blue Ridge Color Co., Roanoke, VA

FenderBender WildcardRick Starbard Founder and President Rick’s Auto Collision & Service Center, Revere, MA

AMI Zurich “high Octane” Scholarship John Firm Firm Automotive, Ft. Worth, TX

AMI BodyShop Business Scholarship Kristine Linscombe Hernandez Collision Center, Hinesville, GA

AMI Cossette/Westerlund Memorial Scholarship

James Noe Nagy’s Body & Frame, Doylestown, OH

AMI Tom B. Babcox Memorial Scholarship Don Schnitzler Don’s Auto Repair Inc., Cincinnati, OH

AMI AvI Education Scholarship Tawaina Frost Price’s Automotive Service, Wrightsville, GA

AMI Tom B. Babcox Memorial Scholarship Don Schnitzler Don’s Auto Repair Inc., Cincinnati, OH

Russ verona Memorial/IBIS Scholarship Ron Nagy Nagy’s Body & Frame, Doylestown, OH

WIn Scholarship Liz Moore, Houston, TX Alexandra Domer, Maple Park, IL

ASRW WElCOME RECEpTIOn Thursday, October 6th // 4:30pm - 6:30pm // Cuba LibreTickets for the event are available in the Super Pass, or can be purchased at Registration for $60.

This year’s reception will take place at Cuba Libre, located within close proximity to the Orange County Convention Center.

The reception will feature complimentary hors d’oeuvres, beverages, and lively music. Cuba Libre is located at 9101 International Drive in Orlando, Fla. and is a part of the newly renovated Pointe Orlando. Shuttle service will be offered from the convention center to Cuba Libre, and also at the conclusion of the reception from Cuba Libre to hotels within the official housing block.

Your PORTAL

Talk to ExhibitorsUsing CONNECT Network, message the booth contact of any exhibitor up to 60 days post-show.

Check MessagesThe CONNECT Network Message Center allows you to keep all your exhibitor messages in one place. Check your inbox for exhibitor offers and respond for more information.

Update your profileUpdate your information anytime to ensure you’re never missing valuable communication from the show.

Access DownloadsIf you participate in our Conference program this year or have in previous years you may download copies of your handouts. Copies are always available whenever you need them.

Sign-in to your personal portal from the top right-hand corner of any page on www.naceexpo.com OR www.carsevent.com.

Your Event Network

Your CONNECT NetworkOur easy-to-use, powerful networking tool is available for you to network with exhibitors now through December 9, 2011. Access CONNECT Network through the CONNECT Network section of your portal.

11.ASRW_Program Guide.indd 1 8/23/2011 5:01:43 PM

KEY EVENTS (CONT.)Sponsored by:

20 // CARS ON-FLOOR ACTIVITIES & ATTRACTIONS / PAVILIONS PAVILIONS / NEW FOR 2011 CARS // 21

ThE nACE nETWORK The NACE Network is a new area immediately outside the ASRW Expo, where attendees and exhibitors can reserve complimentary meeting rooms on a first-come, first-served basis.

“The NACE Network – the ONE place to meet,” is sponsored by CCC Information Services and is FREE to all registered ASRW participants (both CARS and NACE – attendees and exhibitors!) All you need to do is stop by the reception area and let us know when you’d like to meet, for how long and how many people. That’s it! There’s no catch! It’s a free service to help YOU make the most of YOUR SHOW.

Rooms are available October 5-8, on a first-come, first-served basis. Rooms can be reserved for up to 90 minutes each between 7:00am and 7:00pm. Eleven private rooms are available:• Six rooms hold up to 4 people• Four rooms hold up to 15 people • One room holds up to 100 people

All meeting rooms will be equipped with:• comfortable furnishings • electricity• wireless internet access • a plasma flatscreen or projector/screen to

connect your laptop

CCC ONE is very proud to be the inspiration and marquee sponsor of The NACE Network – the ONE place to meet. Additional sponsorship is provided by Panasonic Solutions Company, and MOTOR.

NEW FOR 2011

nASCAR™ ExpERIEnCE Take a pit stop at booth N1443 at the ASRW Expo and experience NASCAR™! Attendees can ‘drive’ the NASCAR™ simulator and compete in a fastest lap contest. Winners receive NASCAR™ tickets, and other great racing-related prizes.

hOT ROD AllEY FEATURInGMUSClE CAR nETWORK OF FlORIDA The Muscle Car Network plans to display vehicles on the ASRW show floor, during the expo. The display includes rare, exotic and hot rod vehicles, which belong to members of the network. Additionally, the Muscle Car Network plans to make a donation to a local automotive charity Thursday, Oct. 6th, to further education and training for the next generation of automotive service and repair professionals. Members will be on-hand to answer questions about the vehicles. Stop by and vote for your favorites.

pRODUCT ShOWCASECheck out this new area showcasing new, cool and green products. Then, visit exhibitors’ booths to learn more! The Product showcase is now located on the show floor.

EXHIBITOR BOOTH #3M N712

Bartec C1048

BASF N1413

Bossauto Import SA N530

Extractor/Crystal Glass N1036

Goliath Carts N1423

Management Success N549

Motorguard Corp. N1014

EXHIBITOR BOOTH #NRD LLC N1142

Rubber-Seal Medallion Refinish System

N3333

Rupes S.p.A. N530

Sullivan PDR Estimator N1515

Summit Software & Mobile Solutions

N1024

Tsunami Compressed Air Solutions

N1209

ON-FLOOR ACTIVITIES & ATTRACTIONS ASA MARKETplACE The ASA Marketplace, launched online by ASA, houses convenient, money-saving offers for repair businesses, and provides one-stop shopping for ASA’s entire benefits portfolio for members. These newly expanded offers allow ASA members to take advantage of pre-negotiated services with selected vendors for increased savings. The following ASA Marketplace participants will be exhibiting at ASRW | NACE | CARS:

*Exhibiting within the ASA Marketplace Pavilion

pROFIT BUIlDInG pAvIlIOn The Profit Building Pavilion is a special area on the CARS show floor, dedicated to vendors with customer-driven products. Visit each of these participating exhibitors and take advantage of great on-site show specials:

PAVILIONS

ASE Also taking place in the Repair University/Demo Area, ASE will present the following FREE classes:

- Mechanical Test Prep Class- Collision Test Prep Class- New Electronic Test Prep Class

EXHIBITOR BOOTH #

Automotive Service Association N749

Audatex, a Solera Company N503

BCNW – Benefit Consultants Northwest* N951

Cintas Corporation* N953

CustomerLink Systems, Inc.* N752

Elavon, Inc.* N750

Hertz Corporation N937

Meadowbrook Insurance Group* N949

Mitchell International, Inc. N719

RepairPal, Inc. C744

See Progress, Inc./AutoWatch N722

UniFirst Corp* N756

ALLDATA N639

EXHIBITOR BOOTH #

Autoshop Solutions C861

ContactPoint C868

Demandforce, Inc. C860

ESI (Educational Seminar Insitute) C865

EXHIBITOR BOOTH #

Mudlick Mail Company C864

National Processing Company (NPC) C869

R.O. Writer C863

EXHIBITOR BOOTH #

AutoZone N638 & C642

CCC Information Services N1003

ContactPoint C868

Demandforce C860

GE Capital* N957

Identifix C845

Mitchell 1 C944

National Processing Company (NPC) C869

Reynolds & Reynolds C945

Unicure Spraybooths N1103

Zurich* N748

22 // CARS EXHIBITOR LISTINGS EXHIBITOR LISTINGS CARS // 23

1-800-RADIATOR & A/C .............................. n7254401 Park Rd Attn: Collision Repair TeamBenicia, CA 94510 Phone: 707-747-7400www.1800radiator.com

With 29 years of experience and 230+ locally owned and operated warehouses, 1-800-RADIATOR is the largest distributor of quality-cooling parts in North America. Every location stocks thousands of parts; every part includes a hassle-free, lifetime warranty. Stop by booth N873 for information on our collision cooling kits. When cycle time counts CALL 1-800-Radiator (800-723-4286) RADIATORS * CONDENSERS * COOLING FANS * SIDE MIRRORS * AC KITS

ASA AUTOMOTIvE SYSTEMS llC ................. C84325 Manchester Street Suite 100Merrimack, NH 06054 Phone: 800-657-6409Fax: 208-361-0159www.autorepairmaster.com

At the heart of AutoRepairMaster software is a set of superb point-of-sale, inventory-management, and accounts-receivable tools that are tailored to meet the unique needs of your business. The full version of AutoRepairMaster includes a general ledger, along with accounts-payable and customer-retention modules. Whether you’re a single-store operation, a franchisee, or a multi-store corporation, you can be sure that AutoRepairMaster is completely adaptable to your business.

AUTOMOTIvE ElECTROnIC SOlUTIOnS/AES ...........................................C76111554 Davis Creek Ct Jacksonville, FL 32256 Phone: 904-886-9991Fax: 904-680-5119www.aesmodules.com

AUTOMOTIvE TRAInInG InSTITUTE ............C10508611 Larkin Road Ste 200Savage, MD 20763 Phone: 410-792-9466Fax: 301-560-8307www.autotraining.net

ATI, the industry leader in automotive business consulting, provides expert management and consulting services through one-day Cash Profits Boot Camps. The seminars are designed to help shop owners gain a better understanding of their business from a financial perspective in order to develop growth and marketing strategies, retain their existing customer base while attracting new business and improve overall shop efficiency. Please visit us at our CARS booth C1050

AUTOpART InTERnATIOnAl ...................... C1043192 Mansfield Ave Norton, MA 02766 Phone: 1-800-242-5700www.autopartintl.com

AUTOShOp SOlUTIOnS, InC. ....................... C861942 Windy Road Apex, NC 27502 Phone: 888-847-7036Fax: 919-342-6261www.AutoshopSolutions.com

Autoshop Solutions is a company dedicated to the auto repair and auto collision industries. We offer internet marketing services, including award winning websites, custom SEO & SEM services, Social Media Marketing, Email & E-Newsletter Marketing & a Re-branding Package. Our 24 years automotive experience, 15 years internet marketing experience, and our reputation for great service and proven results is why we are the fastest growing internet marketing company serving the automotive industry!

AUTOZOnE ................................................... C64277 Douglas Drive Saunderstown, RI 38103 Phone: 401-529-4449Fax: 401-294-6533www.autozone.com

AutoZone Commercial is leading provider of quality parts delivered by the industry’s best nationwide distribution system, computer-based information systems, and business solutions to save you money and bring in new customers. For more information on AutoZone Commercial, please visit www.autozone.com and click on the “For The Professional” Tab.

BAD DOG TOOlS ........................................... C842PO Box 851Bristol, RI 02809 Phone: 401-253-1330-11Fax: 401-253-1377www.baddogtools.com

You always have the right tool in hand with Bad Dog Specialty & Multi-purpose tools! Multi-purpose bits drill EVERYTHING, Biter Sheet Material Cutter turns hand drill into steerable nibbling tool, Rover Bits drill vertically, cut horizontally - great for working in carbon fiber. Sees these and more in action at our booth!

BARTEC USA .............................................. C104844231 Phoenix Drive Sterling Heights, MI 48314 Phone: 5866851300Fax: 586-323-3801www.bartecusa.com

Bartec is committed to Bringing TPMS into focus! The combination of Unmatched Industry Experience, Leading Edge Technology and Superior Technical Support, makes Bartec the clear choice in TPMS Tools and Solutions! Our activation tools help repair domestic and imported vehicles giving the technician critical information they need to repair TPMS quickly and accurately. Bartec is helping you to be successful in TPMS!

BAUM TOOlS UnlIMITED, InC. .................. C1049PO Box 5867 Sarasota, FL 34277 Phone: 941-927-1414Fax: 941-927-1612www.baumtools.com

Baum Tools Unltd Inc has the most comprehensive “in stock” selection of OEM and aftermarket special tools for European Cars available anywhere in the world. With the addition of second warehouse we have more than eight thousand different items in stock. This makes Baum Tools a one stop shop for the European automotive repair and service specialist. Our brands include Stahlwille hand tools, Kukko pullers and our Baum tools branded tools.

BUSInESS COnSUlTInG OpTIOnS, llC. ...... C9427257 NW 4th Blvd. # 270 Gainesville, FL 32607 Phone: 352-327-4090Fax: 866-404-1195www.businessloanoption.com

Business Consulting Options, LLC. is a Direct Funder in the merchant cash advance industry. BCO provided advances to any company that accepts Visa / Master Card to process their accounts receivable. BCO also secures very low credit card processing rates for almost industry types.

BUSInESS InFORMATIOn GROUp ................ n42112 Concorde Place Suite 800 Toronto, ON M3C 4J2 CanadaPhone: 416-510-6763Fax: 416-510-5140www.bodyshopbiz.com

The Automotive Group publishes Canada’s leading automotive aftermarket trade magazines: Jobber News Magazine for the distribution sector, SSGM for independent repair outlets, Bodyshop Magazine for the collision repair sector, and l’automobile for the French-speaking aftermarket in Canada. Online at www.autoserviceworld.com and www.bodyshopbiz.com

CARQUEST CORp.......................................... C648Po Box 26929 Raleigh, NC 27616 Phone: 919-573-3342www.carquest.com

CARQUEST Technical Institute is the industry leader providing quality technical education for in service technicians. Entering our 12th year, we continue to grow our programs across North America. Over 65,000 technicians have participated in CTI over the last decade and we welcome the opportunity to see you in our classroom soon. We invite you to visit us at CARS where you will see several new products that will help you differentiate your business.

CDx AUTOMOTIvE ........................................ C8445 Wall Street Burlington, MA 01803 Phone: 800-832-0034Fax: 978-443-8000www.cdxauto.com

CDX Automotive, a division of Jones & Bartlett Learning, is the world’s leading provider of interactive and experiential automotive curriculum for light vehicle, medium/heavy truck, and bus technician training. Since 1994, we have set the standard for media-rich, online, and flexible automotive training programs that enhance instructional effectiveness, student engagement, and learning outcomes.

COnTACTpOInT ............................................ C868321 N. Mall Drive Building R St. George, UT 84790 Phone: 866-468-0900www.contactpoint.com

ContactPoint is the world leader in sales and customer service optimitics. Their patented technology records and scores customer phone calls so businesses hear what their customer hears. ContactPoint provides revolutionary training to teach businesses how to optimize calls, double sales and ‘wow’ customers. Serving the automotive industry since 2001, ContactPoint is on a mission to unleash the extraordinary power in every customer contact.

CUSTOMER lOBBY ....................................... C9432030 Addison Street Suite 620 Berkeley, CA 94704 Phone: 510-230-0588Fax: 94704www.customerlobby.com

The Customer Lobby™ review management solution helps businesses in the automotive industry to generate more customers from the Internet. Our cost-effective solution is already working for more than 1,000 automotive businesses. Stop by our booth to get started on a free trial.

pAvIlIOnSASA MarketplaceASA Marketplace vendor participants

will be on-site to answer any questions regarding ASA’s member-benefit program.

Profit Building PavilionLooking for new vendors? Find

customer service-oriented exhibitors in this new pavilion on the CARS show floor.

Product Showcase See all the new, cool and green products hitting the industry, then visit exhibitors’ booths to learn more!

EvEnT GUIDE ADvERTISERS Check out these exhibitors’ Event Guide advertisements!

InTERnATIOnAl ExpORTERSCompanies with this global icon have designated themselves as international exporters of

predominantly US manufactured goods and/or services. Visit their booths to see how they can help you expand your business.

nEW ExhIBITORS Be sure an visit our newest exhibitors!

ExHIBITOR LISTINGS

ExHIBITOR LISTING ExTRAS

24 // CARS EXHIBITOR LISTINGS EXHIBITOR LISTINGS CARS // 25

DAMAGEDCARS.COM ..................................C10427900 NW 154 St Miami Lakes, FL 33016 Phone: 877-877-7911www.damagedcars.com/

DamagedCars.com is the on-line leader for purchasing damaged cars directly from vehicle owners nationwide and FREE of CHARGE. We buy cars with collision and mechanical problems “as is.” If you have a customer who may have a vehicle that they don’t want to repair or can’t afford to repair, let DamagedCars.com help you and your customer by providing a fast, easy, no obligation purchase offer through our website.

DEMAnDFORCE, InC. ................................... C86022 4th Street 12th Floor San Francisco, CA 94103 Phone: 800-246-9853Fax: 415-532-2800www.demandforce.com

Demandforce Auto is an online customer communication system that integrates seamlessly with your existing shop management system to send the right message to the right customer at the right time.

EDUCATIOnAl SEMInARS InSTITUTE .......... C8652222 Emmett Ave. Simi Valley, CA 93063 Phone: 866-526-3039Fax: 888-526-3259www.esiseminars.com

Educational Seminars Institute (ESi); the forerunner in providing the independent repair shop with up to date full facility training for the management team & personnel. Throughout it’s 25 years in business training, ESi has been responsible for creating several innovative training programs including; Professional Business Development, Advanced Professional Business Development, Service Writers School of America, and In Shop Training and Support.

ETE REMAn .................................................. C643PO Box 240040 Milwaukee, WI 53224 Phone: 414-586-0777Fax: 888-444-5735www.etereman.com

Serving the automotive aftermarket for over 25-years, ETE REMAN continues to deliver the highest quality remanufactured transmissions in the industry. Each ETE REMAN transmission undergoes extensive computer-controlled dyno-testing and is backed by a “NO-HASSLE” 3-year/100,000 mile warranty. ETE REMAN stocks 4,000 units for 16,000 applications at strategic locations, offering fast delivery to AAMCO dealers throughout the United States. ETE Reman – Your “Better Than New” Choice!

FRAM/pRESTOnE/AUTOlITE ....................... C64928399 Cedar Park Blvd. Perrysburg, OH 43551 Phone: 419-661-6876Fax: 419-661-6767www.fram.com

GATES CORpORATIOn ................................ C1044160 East Jackson Street Ridgeland, MS 31957 Phone: 601-853-0375Fax: 601-853-0375www.gates.com

1 out of 5 vehicles on the road needs a new belt. Make sure you’re the one who installs it. Understanding new belt technology is good business. Timely belt and tensioner evaluation and replacement benefits your customers, your reputation and profitability. In just 25 minutes you’ll learn about “Industry Changing” information from Gates that will increase your profits, eliminate comebacks as well as unneeded warranties.

IDEnTIFIx .................................................... C8452714 Patton Road St. Paul, MN 55133 Phone: 651-628-5728Fax: 800-317-1674www.identifix.com

Identifix® is a leading resource for vehicle diagnostics, repair and Factory Scheduled Maintenance information with their award-winning online tool, Direct-Hit™. Direct-Hit’s user-friendly database of vehicle symptoms, short-cut tests and confirmed fixes streamlines the traditional trouble tree diagnostic process by dramatically reducing the steps it takes to find the problem and the solution. This helps you fix vehicles faster, more accurately and with greater confidence than ever before.

K&n EnGInEERInG, InC ............................ C10451455 Citrus Street Riverside, CA 92507 Phone: 951.826.4000Fax: 951.826.4003www.knfilters.com

lEGAllY MInE ............................................. C651P.O. Box 1629 Orem, Utah 84059 800-375-2453 Fax: 888-801-6454 www.legallymineUSA.com

MITChEll 1 ................................................. C94414145 Danielson Street Poway, CA 92064 Phone: 858-937-5000Fax: 858-391-5262www.mitchell1.com

The Mitchell 1 family of products includes a complete line of integrated software tools designed to improve repair shop productivity. Mitchell 1’s OnDemand5 and Manager products now serve as the industry standard for innovative repair, estimating and management software. The Mitchell 1 Business Performance Services gives shop owners automated marketing solutions to improve bottom line profits.

MUDlICK MAIl COMpAnY ............................ C8642487 Cedarcrest Rd. Ste 612 Acworth, GA 30101 Phone: 866-794-0167Fax: 678-290-0190www.mudlickmail.com

Mudlick Mail Company is a privately held direct mail company that specializes in providing targeted direct mail to the auto service and repair industry. Mudlick Mail created a simple to implement flat fee / turnkey program that offers their clients a cost effective and measurable marketing vehicle to reach their best customers.

nATIOnAl pROCESSInG COMpAnY ............. C8695100 Interchange Way Louisville, KY 40229 Phone: 502-961-5200Fax: 877-277-1975www.npc.net

NPC is a leader in the electronic payments industry and is recognized for providing superior products and outstanding service to our merchant customers. From point-of-sale credit and debit acceptance to electronic check conversion, NPC’s industry-leading systems make it convenient and affordable for all types of businesses to process virtually every type of payment, confidently and securely.

OIlChAnGESTICKERS.COM ......................... C961PO Box 33 Powder Springs , GA 30127 Phone: 770 4394242Fax: 770-439-5532www.oilchangestickers.com

R.O. WRITER ................................................ C8631300 Arlington Heights Road Itasca, IL 60143 Phone: 312-560-0423Fax: 630-438-3313www.rowriter.com

R.O. Writer Shop Management Software Introducing the most innovative tool set designed for automotive repair and tire shops that allow you to maximize profitability, manage expenses with minimal effort and run your business R.O. Writer “Smart”.

RED KAp .......................................................C742545 Marriott Drive, Suite 200 Nashville, TN 37214 Phone: 615-565-5000Fax: 800-877-8329www.redkap.com

Since 1923, Red Kap has provided garments that stand the test of time - and rigors of a work week. All of our garments begin with materials designed to withstand the unique conditions of the automotive industry. Standing behind these quality products is the world’s largest automotive apparel company. Nobody beats our selection, service, quality and value.

REpAIR pAl, InC. ....................................... C7446005 Shellmound St Suite 200 Emeryville, CA 94608 Phone: 866-514-1925repairpal.com

RepairPal is the leading consumer website for auto repair information and price estimates. RepairPal is developing a Top Shop network of the best independent auto repair shops in the country. We are looking for shops that do great work, charge fair prices and delight their customers. If your shop is interested in joining our network, please come to Booth C744.

REYnOlDS AnD REYnOlDS ......................... C945One Reynolds Way Kettering, OH 45430 Phone: 800-869-7998Fax: 937-485-4006www.reyrey.com

Since 1927, Reynolds and Reynolds has been America’s leading source for document solutions and promotional items for the automotive and related industries. We offer a complete line of printed products created especially for ASA members. Your documents can be customized with your business name, address, phone number and branded with your company’s logo. We also market Static Cling Plus which is a very popular product among Service Professionals. For more information, please call 877-912-3651.

STAnDARD MOTOR pRODUCTS, InC. ........... C74337-18 Northern Blvd. Long Island City, NY 11101 Phone: 719-392-0200www.smpcorp.com

Standard Motor Products, Inc. (SMP) is a leading independent manufacturer and distributor of replacement parts for motor vehicles. We cover all makes and models – domestic and import, car and light truck, as well as new and old vehicles. Our products are sold throughout the U.S., Canada, Central and South America, Europe and Asia, by traditional warehouse distributors and auto parts stores, as well as major retail chains.

WEB.COM GROUp InC. ................................. C76019901 Southwest Fwy Sugar Land, TX 77479 Phone: 904-680-6600www.web.com

Web.com is a leading provider of effective, turn-key web sites & online marketing solutions that work! We offer solutions tailored to the automotive service & repair industry which include everything you need for web success: A professional web site, online lead generation, Business Facebook, Mobile web site, multi-unit systems & more. Web.com takes the hassle factor from online success; we’ll take care of your web presence & online marketing needs allowing you to focus on your business.

26 // CARS PRODUCT CATEGORY LISTINGS PRODUCT CATEGORY LISTINGS CARS // 27

PRODUCT CATEGORY LISTINGSThis section is designed for the convenience of all CARS 2011 Exposition delegates shopping for a particular product or service. Exhibitors are listd under 36 different categories that best describe the products and services displayed in their booths. Simply locate the category of interest and visit those exhibitors listed.

A/C COMpRESSOR AnD COMpOnEnTS Autopart International ................................................C1043

Standard Motor Products, Inc. ......................................C743

AFTERMARKET pARTS Automotive Electronic Solutions/AES ............................C761

Autopart International ................................................C1043

AutoZone ................................................................... C642

CARQUEST Corp. ....................................................... C648

FRAM/PRESTONE/AUTOLITE ..................................... C649

Gates Corporation ......................................................C1044

K&N Engineering, Inc ................................................C1045

Standard Motor Products, Inc. ......................................C743

BATTERIESAutoZone ................................................................... C642

BRAKE REpAIR pRODUCTSAutopart International ................................................C1043

AutoZone ................................................................... C642

COnSUlTAnTS ASA Automotive Systems LLC ...................................... C843

Automotive Training Institute ......................................C1050

Business Consulting Options, LLC. ............................... C942

ContactPoint .............................................................. C868

DamagedCars.com.....................................................C1042

Educational Seminars Institute .................................... C865

CUSTOMER SERvICEBartec USA ...............................................................C1048

ContactPoint .............................................................. C868

DamagedCars.com.....................................................C1042

Demandforce, Inc. ...................................................... C860

Mitchell 1 .................................................................. C944

DEAlER MAnAGEMEnT SOFTWAREASA Automotive Systems LLC ...................................... C843

ContactPoint .............................................................. C868

R.O. Writer/Progressive Automotive Systems ................. C863

DIAGnOSTIC SOFTWARE Automotive Electronic Solutions/AES ............................C761

Bartec USA ...............................................................C1048

Baum Tools Unlimited, Inc. ........................................C1049

Identifix ..................................................................... C845

Mitchell 1 .................................................................. C944

DRYERS Standard Motor Products, Inc. ......................................C743

EDUCATIOn/InDUSTRY TRAInInGAutomotive Training Institute ......................................C1050

CARQUEST Corp. ....................................................... C648

CDX Automotive ......................................................... C844

ContactPoint .............................................................. C868

Educational Seminars Institute .................................... C865

Standard Motor Products, Inc. ......................................C743

EMISSIOn pRODUCTS Autopart International ................................................C1043

AutoZone ................................................................... C642

Standard Motor Products, Inc. ......................................C743

FACIlITY OpERATIOnS Red Kap .....................................................................C742

Reynolds and Reynolds ............................................... C945

FIlTERS Autopart International ................................................C1043

AutoZone ................................................................... C642

Fram/Prestone/Autolite ............................................... C649

FInAnCIAl SERvICESBusiness Consulting Options, LLC. ............................... C942

FUEl DElIvERY pRODUCTS AutoZone ................................................................... C642

Fram/Prestone/Autolite ............................................... C649

Standard Motor Products, Inc. ......................................C743

hEAvY DUTY TRUCK EQUIpMEnT/pRODUCTCARQUEST Corp. ....................................................... C648

Fram/Prestone/Autolite ............................................... C649

K&N Engineering, Inc ................................................C1045

hYBRID REpAIR InFORMATIOn pROvIDER CARQUEST Corp. ....................................................... C648

IGnITIOn pRODUCTS AutoZone ................................................................... C642

Fram/Prestone/Autolite ............................................... C649

Standard Motor Products, Inc. ......................................C743

InTERnET pRODUCTS/SERvICES ASA Automotive Systems LLC ...................................... C843

Autoshop Solutions, Inc. ............................................. C861

ContactPoint .............................................................. C868

DamagedCars.com.....................................................C1042

Web.com Group Inc. ....................................................C760

MAInTEnAnCE pRODUCT Fram/Prestone/Autolite ............................................... C649

MARKETInG SERvICESASA Automotive Systems LLC ...................................... C843

Automotive Training Institute ......................................C1050

Autoshop Solutions, Inc. ............................................. C861

CARQUEST Corp. ....................................................... C648

ContactPoint .............................................................. C868

Demandforce, Inc. ...................................................... C860

Mudlick Mail Company ................................................ C864

Repair Pal, Inc. ...........................................................C744

Web.com Group Inc. ....................................................C760

ORIGInAl pARTS MAnUFACTURERAutomotive Electronic Solutions/AES ............................C761

Standard Motor Products, Inc. ......................................C743

pAYMEnT pROCESSInG SERvICEASA Automotive Systems LLC ...................................... C843

Business Consulting Options, LLC. ............................... C942

National Processing Company ...................................... C869

R.O. Writer/Progressive Automotive Systems ................. C863

pOWER TRAInAutopart International ................................................C1043

pUBlICATIOnSBaum Tools Unlimited, Inc. ........................................C1049

REMAnUFACTURED pARTSAutomotive Electronic Solutions/AES ............................C761

AutoZone ................................................................... C642

ETE REMAN .............................................................. C643

REpAIR InFORMATIOn pROvIDERASA Automotive Systems LLC ...................................... C843

Bartec USA ...............................................................C1048

Baum Tools Unlimited, Inc. ........................................C1049

Identifix ..................................................................... C845

Mitchell 1 .................................................................. C944

Repair Pal, Inc. ...........................................................C744

ROTATInG ElECTRICAlSAutopart International ................................................C1043

AutoZone ................................................................... C642

ShOCKSAutopart International ................................................C1043

ShOp ACCESSORIESReynolds and Reynolds ............................................... C945

ShOp MAnAGEMEnT SOFTWAREASA Automotive Systems LLC ...................................... C843

CARQUEST Corp. ....................................................... C648

ContactPoint .............................................................. C868

Demandforce, Inc. ...................................................... C860

Mitchell 1 .................................................................. C944

R.O. Writer/Progressive Automotive Systems ................. C863

Reynolds and Reynolds ............................................... C945

SpARK plUGSAutopart International ................................................C1043

FRAM/PRESTONE/AUTOLITE ..................................... C649

SpECIAlTY pRODUCTSDamagedCars.com.....................................................C1042

Red Kap .....................................................................C742

Reynolds and Reynolds ............................................... C945

TOOlSAutopart International ................................................C1043

AutoZone ................................................................... C642

Bartec USA ...............................................................C1048

Baum Tools Unlimited, Inc. ........................................C1049

CARQUEST Corp. ....................................................... C648

Joseph A. Thomas, Ltd. dba Bad Dog Tools .................. C842

Standard Motor Products, Inc. ......................................C743

TRAnSMISSIOn REpAIR pRODUCTSETE REMAN .............................................................. C643

Mitchell 1 .................................................................. C944

vEhIClE REpAIR SOFTWAREASA Automotive Systems LLC ...................................... C843

Automotive Electronic Solutions/AES ............................C761

Identifix ..................................................................... C845

Mitchell 1 .................................................................. C944

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