asset management update - canal & river trust · 08/11/2016 · • asset management update ......
TRANSCRIPT
What we intend to cover this evening
• Welcome, with an update on recent changes
• Asset Management update• Works planned for 2016/17 – Stoppages, Open Days, Water Levels
• Vegetation management & dredging
• Transfer of EA Navigation
• External Funding
• Destination Management Plans
• Community Engagement
• Volunteering
• Fisheries & Angling
• Boating - Enforcement
• Q&A
Waterway
Managers
(x10)
Museums
Community
Engagement
& Customer
Services
Ian Rogers
Director of
Customer Services
& Operations
Richard Parry
Chief Executive
Waterway
Continuous
Improvement
Boating
Visitor Experience,
Customer Service Activities,
Stakeholder Relationships
Volunteering, Education,
Fisheries & Angling,
Youth Engagement,
Customer Service Standards
Licensing, Enforcement,
Business Boating, Welfare
Director of
Finance &
Corporate
Services
Director of
Asset
Management
Director
of Asset
Delivery
Director
of
Property
Director
of
Strategy
&
Planning
Director of
HR
Director of
Marketing,
Communications
& Fundraising
Customer Service Projects
Archives & Collections
Executive Team
Lee
King
Amy
McEleney
Sonny King
(Secondment)
Sarah
Brown
Waterway
Manager
Vicky Martin
Customer
Operations
Manager
Customer
Support
Co-ordinator
Development &
Engagement
Manager
Volunteer
Development
Co-ordinator
Stoke Bruerne
Canal Museum
Stephanie
Furniss
Louise
Stockwin
Destination
Supervisor
Deputy
Manager
Visitor Experience,
Customer Service
Activities,
Stakeholder
Relationships
South East Stoppages – to name a few
Locks – Grand Union Canal
• Napton
• Northampton Arm, Lk 14 -15
• Leicester Line, Lk 8, Lk 10, Lk
18, Lk 19
• Aylesbury Arm – Lk 34
• Seabrook Lock
• Cassiobury
• Stoke Bruerne
Printed hand-out at the back of room
Bridges
• Bridge 205 Mill Lift Automation
• Bridge 42a
Locks – Oxford Canal
• Dukes Cut – Lk 44a
• Napton – Lk 9
• Nell Bridge – Lk 32
November 2016• Lock 72, Middlewich Branch - Trent & Mersey
Canal
• Elland Road Bridge - Calder & Hebble Navigation
January 2017• Marple Lock Flight - Peak Forest Canal
• Audlem Lock - Shropshire Union Canal
• Llangattock relining project Br115-116,
Monmouthshire & Brecon Canal
February 2017 • Stoke Bruerne, Grand Union Canal 11 & 12 February
2017
• St Pancras Lock – London
• Turner Wood Lock - Chesterfield Canal
• Doncaster Lock - Sheffield & South Yorkshire
Navigations
• Junction Lock 17 Fradley - Trent & Mersey Canal
• Stourbridge Lock 3 - Dudley Canal
March 2017• Tringford Pumping Station, Grand Union Canal (date
TBC)
Water Levels
The waterway influence the planning & delivery of maintenance & repair works are carried out in
waterways through Direct Services, Integrated Delivery Team, Operational Contracts
(Asset Delivery)
Stoppages next Year
Reservoirs
5 x two day stoppages
Cleaning out Locks
Engineering
Heritage
Environment
Infrastructure
Director of
Customer
Services &
Operations
Richard Parry
Chief Executive
MEICA SCADA
Water
Management
National Water resources,
Abstraction, EA Discharge,
SCADA
National Ecology,
Environment
National Project
Engineering
Director of
Finance &
Corporate
Services
Julie Sharman
Director of
Asset
Management
Director
of
Asset
Delivery
Director
of
Property
Director
of
Strategy
&
Planning
Director of
HR
Director of
Marketing,
Communications
& Fundraising
National M&E and SCADA
Projects
National Heritage
National External
Infrastructure Proposals
Peter Birch
National Environment Manager
Adam Comerford
National Hydrology Manager
Nigel Crow
National Heritage Manager
John Ward
National Civil Engineer
Darren Parkinson
National MEICA SCADA Manager
Executive Team
Peter Walker
National Infrastructure Services
Boating,
Community
Engagement,
Customer
Services,
Museums,
Waterway
Continuous
Improvement,
Waterway
Managers (x10)
Planning &
delivery of
Asset
Management
maintenance &
repair works
carried out in
waterways
through Direct
Services,
Integrated
Delivery Team,
Operational
Contracts
(Nationally)
Asset Strategy
Health & Safety
Asset Strategy, Steady
State Model, Network
Stewardship
H&S, Boat Safety Scheme,
Visitor & Location Safety
Richard Wakelen
National Asset Strategy Manager
Tony Stammers
Head of Health & Safety
Laura Mullholland
Ecologist
Rob Coles & Oda Dijksterhuis
Environmental Scientists
Penny Foster
Ecologist
Philip Kyeremanteng
Environmental Scientist
South
Peter Birch
National Environment
Manager
(4 Regions)
Stuart Collins
Framework Ecologist
Amanda Morgan
Volunteer Coordinator
K&ASouth East
AM&P Volunteering
Keir Contract Delivery
Support
Executive Team
Director of Asset Management
Richard Bennett
Environment
Manager
Lise Andreassen
Snr Environmental Scientist
Chantal Dave
Environmental Scientist
London
North East North WestWest
Standardising requirements, managing risk, prioritising and determining
strategy.
Overview of changes
-Consistency around the country
• Grass Cutting
Change from 9 to 6 per year (with locks and moorings
still 9 cuts per year)
Consistent around country
- little negative feedback other than North Oxford.
Possibly increasing to 7 for 2017-18.
Towpath cutting
allowing easier
access.
Offside Vegetation
Oxford Canal focus for Winter 2016
Cut back further at bends and
approaches to structures.
Considering 3 year return period for narrow
Waterways like Oxford, 5 for others.
Fender growth
Oxford Canal problem areas
tackled from September
Change to contractor methods should
reduce regrowth.
Planning for extra resource in 2017.
Overview of changes
Prioritisation now based on hydrographic survey, and user comments
Progressively planning further in advance to give time for cost savings (especially in disposal routes).
2016-17:GU Leics- Saddington to Crane’s Lock (in progress)
2017-18:GU 167 Lock 49-51
GU 160 Bulbourne
GU 140
GU 148-151 Leighton Buzzard below Slapton
GU 126-131
GU 081 & 085: Weedon Rd and The Spinney
Wendover Arm & feeder
(c £1.6m to be spent on dredging on South East in 2017-18)
Peter Walker
National Infrastructure
Services Manager
@CRTPeterW
South East Waterway Forum
8 November 2016
• The transfer of the EA’s navigations to the Trust is Government policy
• A small team led by Peter Walker has been working since January 2016 to understand how such a transfer could work
• Current issues− Understanding exactly which assets will transfer
− Locks, landings etc. – would transfer
− Weirs and sluices – under discussion as many of these form both a navigation and flood risk function
− Funding issues – income vs expenditure etc.
• We are hoping to report on progress in more detail before the end of the year
Vicky Martin
Waterway Manager, South East
Working with stakeholders, creating a
shared vision & action plan for the
sustainable development of a
destination
Project themes:
1. Significantly enhance
the unique heritage of
the destination
2. Extend the learning and
education offer
3. Extend the destination
boundary and increase
dwell time
4. Improve visitor services
and management
• Major redevelopment of the museum to encourage greater conversion of destination to museum visitors• extend the current footprint of the
museum− expand café & create of kitchen on the
ground floor.
− introduce range of interpretative media
− lift installation to improve access to museum
• Create a more immersive experience− Enhanced interpretation along canal
corridor: large objects, artefacts, additional panels, app etc
• New improved learning facilities as part of the museum revamp • to offer formal, informal and leisure learning
services.
• A new Learning Manager post • funded initially as part of the proposed HLF project.
Beyond the HLF project, the post can be funded by the increased commercial income generated on site.
• Introduce seasonal camping and glamping…
• Develop a wildlife adventure trail on the nature reserve
Destination Management Plan
• Car parking –purchase additional land for car parking
• A new brown sign strategy linked to the parking plans
• Pop up seasonal catering services
• Destination development manager role
Destination Management Plan
• The project themes :
1. Create a healthy new heart for Foxton Locks
2. Extend the number of overnight stays to the destination
through the creation of a range of sustainable visitor
accommodation.
3. Provide an exciting mix of things to do for families and
adult visitors which increase reasons to visit, encourage
longer dwell times and add revenue.
4. Create new opportunities for learning and education
5. Improve visitor services.
• Build a new visitor centre
• Relocate the museum into the visitor centre • New site interpretation
• Showcase Canal & River Trust as guardian of waterways
• Include an excellent waterside destination café
• Specialty shopping or Office space
• Offer a range of activities on the site as well as meeting rooms for functions and community uses
Destination Management Plan
• Outdoor activities− Canoeing
− Zorbing
− Health & Nature walks
− Outdoor/survival skills
• Events− The inclined plane is a
ready-made auditorium
• Pay to play adventure trail− barefoot walks, den
building, obstacles, rope swings, ladders and slides.
Destination Management Plan
• If the Foxton Inclined Plane Trust and its museum collection relocate into the visitor centre, the Boilerhouse could be used as a base for educational visits to the site• Meeting point, lunch room, storage, resource
centre, class room
• Extend range of outdoor activities for schools & combine with overnight stay• Orienteering, outdoor skills, survival skills,
nature and wildlife programmes
• Introduce leisure learning opportunities• Art, rural crafts, yoga
• Community meetings
Destination Management Plan
• Enhanced interpretation and wayfinding• New looped routes from the visitor centre linked to the key features on the
site
• Improved access to the incline plane
• Car parking
• Toilets
• Signage • Brown signs: improve directional signage
− M1, A6 and A403.
• Site management team− Critical to the success of the destination
− Funded through the increased revenue which the new facilities will generate.
Destination Management Plan
• SE Waterway Partnership Priority 2016/17
• To create plan for the sustainable development of Milton Keynes Canal Corridor as a visitor destination • Work with stakeholders
− to enhance the boating & visitor experience
− to grow visitors and widen participation
− Minimise conflict between user groups with competing needs
− Identify ways to raise awareness, support and revenue for Canal & River Trust
Opportunity for MK canal corridor to take centre stage with
exciting programme of celebrations on the water
• Programme of activities and events: 50 FREE things to do by water
• The Exbury Egg is coming to Great Linford/Stanton Low Park
• Mikron theatre
• Floating cinema
• Idle Women Performance
• Waterside Festivals
− Flotilla or parade
− Cosgrove, Fenny, Simpson
− Illuminate Boat Festival in December
• Further art trails through Milton Keynes
• Guided Walks
• Canal Clean Ups
We want your feedback
• Canal Partnership involvement
• Oxford City Canal Partnership
• Stoke Bruerne Canal Partnership
• Project development
• Quarry field project at Stoke Bruerne
• Tesco ‘Bags of Help’ community grant projects
• Volunteer Ambassador network
• Attendance at community events and festivals / Trust Open Days
• New towpath taskforces developed in the last year at Oxford and Hemel Hempstead to improve the canal corridor
• Working with Parish Councils
• Great Linford Gyosei Art Trail
• Old Woughton and Crick Towpath developments
• Water Safety events with Warwickshire Police
• Anti-graffiti projects
• Public Space Protection Orders –Daventry/Long Buckby dog control campaign, Oxford Waterways PSPO
• Partnership working with the Police on local issues (e.g. Dangerous dog issues, anti-social behaviour)
• Share the Space events− Banbury – 27th September
− Rickmansworth – 6th August
− Oxford – 11th April
• Roll out of Trust Welcome signs and orientation maps
• Waterways on Prescription’ – promoting opportunities to get fit, relax and unwind by water to health groups
• More angling, cycling, canoeing, and rambling sessions for community
• Development of opportunities for local educational groups (Key Stage 3 Science, Technology, Engineering and Maths Days)
• Outreach kits for schools
• Trial Scout camp in 2017
• HLF funded Activity Plans at Soulbury Pumping Station and the Wendover Arm – planned for 2017
• The Trust partnered with National Fishing Month
• All events led by qualified and licensed level 2 angling coaches.
• 35 events held with 917 people trying angling.
• The SE had 229 visitors who tried angling with the most participating clubs.
• All participants who booked in advance received a free Trust angling starter kit.
• Learn to fish video series produced, 46,000 views to date.
• More Mums than Dads tried fishing.
• We will run the campaign again in 2017.
• We want to partner up with more of our angling club customers.
• We can help train up coaches
• The team own a fish tank which we take to various events.
• Its presence at events raises the profile of fisheries and angling as well as the reputation of the Trust.
• Our fisheries term contractors transport the equipment and keep the fish alive and well between public appearances.
• We undertook 11 separate events from May to October 2016 including last weeks partnership showcase
• Fish are a great tool to introduce the public to canal wildlife. Some are even unaware fish can live in canals.
• The public take a massive interest in the display.
• Angling Trust Division One
National will be held on the
Shropshire Union, Market Drayton
area in 2017.
• CRT/AT Canal Pairs
championship will happen again
in 2017 with two events within the
South East (Northampton and
Aylesbury)
• 16 qualifying heats, one on each
of the ten waterways, two as
practice events for the Angling
Trust Nationals, a heat in Wales,
Ireland and Scotland plus a heat
on a non Trust owned canal.
• Canal & River Trust Angling now have over 10,000 Friends on Facebook & overtake boating (5,100)
• Favourite Peg continues to features
• Steering groups for FAAP, South East leads the way
• Zander removal project reveals 2 monster catfish along the Grand Union. 1800 zander removed around 3,000lb in weight
• 155 in total
• 33 new recruits
• 122 returned
• 10 sites this year
− Stoke Bruerne
− Long Buckby
− Napton
− Watford
− Foxton
− Soulbury
− Marsworth
− Stockton
− Hillmorton
− Braunstonwww.foxtonlocks.org.uk/lock-keepers
• IWA Milton Keynes clean up supported by local group members and Wyvern Shipping. James Griffin towed hopper for rubbish and member of IWA on boat ‘Brown Trout’ towed flat for offside litter picker. 48 volunteers, including 10 art students from Northampton Uni totalled almost 400 hours, an entire hopper overflowing with trolley’s, tyres, pieces of metal. The art students are using some of the pieces to create an art project.
• IWA Warwickshire & Rugby were supported by Rose Narrowboats by letting them use a small workboat to store rubbish. 2 boat loads in total. Students and members of IWA used grappling hooks to fish out items. 40+ trolleys landed
• Hemel Hempstead Towpath Taskforce saw it’s first successful year and will restart again in 2017
• Towpath repairs in Crick before the boat show
• Woughton Parish Council have had 2 task days
doing towpath repairs and another one to come
in November
• Crick boat show recruited some new volunteers
• New gates at Stoke Bruerne installed at Quarry
field which was used for Village at War
Existing adoptions
1. Banbury Canal Partnership
2. Blisworth Canal Partnership
3. Braunston Canal Society
4. Buckingham Canal Society
5. Friends of Dudswell Lock
6. Fenny Stratford
7. IWA Northampton Branch
8. Leighton Lock Volunteers
9. Rickmansworth Waterway Trust
10. Stoke Bruerne Canal Partnership
11. The Rising Sun Public House
12. Whilton and Buckby Locks association
13. Butterfly conservation Warwickshire
14. ESRI – corporate adoption (renewed)
New this year:
1. Sunnyside Rural Trust to develop our
once award winning butterfly garden at
Apsley
2. Northampton University – Cosgrove Lock
3. Network Rail MK
4. The Red Lion, Apsley – Lock 69
5. Berkhamstead 53 Canal Support Group
6. MK Office – Soulbury Three Locks
7. Thrupp Canal Yard
Potentials:
1. Kibworth Scouts – wanting to install Bird
Boxes around Saddington
2. Great Glen Wildlife - Newton Harcourt area
3. Woughton Parish council
• 32,104 hours given so far since April
• 1337 days
• >4 years with no time off!
• When surveyed ‘Would you recommend
volunteering’ 50% Agreed, and 41.7% Strongly
agreed.
• 1198 craft in the SE region are registered as
craft without a home mooring
• This represents 19% of all craft in the SE
Regions HMR HMR3 HMR6 Grand Total
Central/East 10 30 55 95
London 7 78 333 418
North 11 65 100 176
NW&Mids 6 33 59 98
South East 4 34 159 197
South West 4 22 151 177
Grand Total 42 262 857 1161
Enforcement (Customer Services & Operations Directorate)
• Advise customers on their craft movements
• Refer issues to the Trust welfare officer
• Consider adjustments under the Equality Act
• Approve authorised extended stays
• Signpost boaters to other agencies such as
waterway chaplains
• Give guidance on moorings availability
Enforcement (Customer Services & Operations Directorate)