Contact Report

Job Description

Job Description Continued

Job Title:Group:Department/Division:

Assistant Planner, Planning & PerformanceOperationsPlanning & Monitoring

Reports To (Title):Department and Job Number:Evaluated Grade:

Manager, Planning & Performance DA-9

Line Manager Name:Signature:Date:

Job Holder Name:Signature:Date:

1.Job Purpose

(Explain in two or three sentences the main purpose of the job and why the job exists and how it contributes to the departmental end results) Provide information to assist the development of the integrated operational plans for the current schedule and the next declared IATA seasons, up to the plan handover to the AOCC (typically 24-48 hours before day of ops).

Support the analysis of performance and demand factors to enable improvement in the planning of schedule and improve levels of service and operation2.Minimum Qualifications/Education/Experience/Training/Knowledge

(Indicate the minimum recruitment specification and also the ideal person specification for fully satisfactory job performance)

Proposed

Qualification and Education:

The job holder will hold a further educational qualification, for example A Level, in a numerical and or analytical subject.

Experience:At least 0-2 years experience in a research, planning or engineering role, preferably within the aviation sector. Demonstrable experience in developing and using simulation and/or planning tools. Proven ability to communicate data and information in a clear and concise manner.

Training:

Developmental training is required in any area for professional development and/or mandatory purposes.

Knowledge:

Understanding of the key airport processes and operations. Other desirable knowledge:

Customer Service Knowledge

ICAO, IATA and ACI regulations

3. Job Accountabilities and Current Objectives

(Explain in not more than six to eight points the principal accountabilities that the job must achieve, an d for each accountability explain what is done, and show the objective end result for the current financial year)

Job Accountability Area

(What is done, to what, and why)Weighting (%)

(Must add up to 100%)

1Operational plansAssist the development of the integrated operational plans:

Identify potential constraints of the plan (projects, maintenance, resources) Support in resourcing the plan (equipment, manpower)30

2Operational Analysis, Resilience and ImprovementSupport the analysis of the impact of changes in supply and/or demand during the current and upcoming IATA seasons.

Identify capacity and/or efficiency bottlenecks.Analyse the impact of enhancements (e.g. new technology) or restrictions (e.g. new regulations) on capacity.Analyse airport performance (throughput, queues, delays, etc). 25

3Operations Monitoring and Simulation

Ensure that data integrity and confidentiality (where appropriate) is maintained at all times.

Support the conducting of simulations to support the operation and assess any impacts on it.Maintain an up to date data library of capacity and service measures that are to be used in simulation models 20

3ReportingAssist the Planner in gathering performance data20

5AdministrationComplete all administrative duties required for this role5

100%

4.Communication and Working Relationships

(Explain the people and levels and reasons both within and outside the organization with which this job has to interact)Teamwork and Collaboration is a key element of the role. He/she will be required to collaborate with the Planners across the department to maximise efficiency of capacity planning. The job holder will be a competent written communicator, but will receive extensive guidance on the analysis and presentation / writing requirements of the role.5.Key Dimensions and Related Job Results

(Specify annual dimensions for any financial or budget responsibilities, and the nature and value of any transactions on which the job has an impact or contribution, and the number of employees reporting directly and indirectly to this job, and any other critical relevant dimensions)ProposedThe job has a direct impact on the operational costs of the airport, through the development of operational plans. It also has an indirect impact on revenue though the provision of data supporting the seasonal declaration process and longer-term capacity planning.

0 Budgetary Responsibilities

0 Direct Reports

6.Operating Environment

(Comment on any specific factors that affect the job and how the job is performed, such as special conditions, travel, work pressure, etc)Proposed:The job holder will mostly work in an office environment on a shift pattern, the length of which is dependent on the area of responsibility. He/she will be expected to meet demanding deadlines and will have the ability to withstand high levels of stress, adapt priorities, and respond rapidly. The nature of this role may require working outside 'normal office hours' and in an operational environment from time to time. The role might also involve availability on call on roster basis to respond to events.

7.Key Competencies

(Select the critical competencies and behaviours that should be demonstrated to achieve fully satisfactory performance)

Critical competencesCompetency ratingWeighting (%)

(Must add up to 100%)

Organising for results320

Customer service orientation410

Teamwork310

Problem solving & decision making320

Continuous learning410

Relationship management 310

Effective communication320

This job description is subject to change