asterisk-project in baghdad, iraq for the dr. daniel krahenbuhl ceo intuit innovations sdn the...

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sterisk-Project in Baghdad, Ira for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

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Page 1: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Asterisk-Project in Baghdad, Iraqfor the

Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn

The Asterisk and Nagios Professionals

Big Business Award 2009

Page 2: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

How we got such a project ?

Challenges we faced during deployment as well as current operations

TechnicalEnvironmentalCommunication and Culture

What is the project all about?

How soldiers use and access the system?

What’s next?

About Intuit Innovations and me

The Asterisk and Nagios Professionals

Presentation Goals

Page 3: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

What is the project all about?

U.S. Army wants to bring down the cost of its communication infrastructure for soldiers.

Soldiers need easy access to communication system andaffordable rates to call home

In the past soldiers had only access to AT&T phone center often miles away

Take some business from AT&T and make some money.

The Asterisk and Nagios Professionals

Page 4: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

What is the project all about?

The systems are installed at the Victory Base Complex surrounding Baghdad's International Airport.

Soldiers in this bases have access to the system:

Camp Cropper, Camp Dublin,Camp Liberty, Sather Air Base, Camp Slayer,Camp Striker, Camp Victory,Logistics Base Seitz, Victory Fuel Point

Page 5: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

How we got such a project ?

It fell out of the sky !

Magic Island Technologies' services are provided to U.S. Military andCivilian Contractors in Iraq only.

Magic Island Technologies awarded this project to Intuit Innovations.

Page 6: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Challenges

Technical

Environment

Communication and Culture

The Asterisk and Nagios Professionals

Page 7: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Challenges - Technical

Distribute the load

How to scale asterisk to handle 10’000 concurrent calls?

“Real-Time-Billing” and least cost routing

Instable Satellite-Links

Maintain and Monitor

The Asterisk and Nagios Professionals

Page 8: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Challenges - TechnicalD

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The Asterisk and Nagios Professionals

Page 9: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Challenges - Technical

Write some custom LVS stuff to distribute load based on availability and least concurrent calls

Use Nagios to monitor all aspects of the system inclusive satellite links and automatically switch routes based on estimated call quality (MOS)

Write fast reliable billing module directly integrated into asterisk

The Asterisk and Nagios Professionals

Page 10: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Challenges - Environment

It’s a war zone

Combat landing in a commercial air plane is no fun.

Infrastructure (Power, Connectivity)

Nights and day’s of slow remote SSH work

The Asterisk and Nagios Professionals

Page 11: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Challenges - Communication and Culture

Bad communication links

English and its variations….

Very stressed-out clients

The Asterisk and Nagios Professionals

Page 12: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Access to the system

Web-Based Phone

Wi-Fi phones Normal IP-Deskphones

Page 13: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Whats’s next

Try to deploy a installation based on OpenBTS to get rid of expensive Wi-Fi phones(we need old robust GSM phones)

Similar deployment in Afghanistan

Page 14: Asterisk-Project in Baghdad, Iraq for the Dr. Daniel Krahenbuhl CEO Intuit Innovations Sdn The Asterisk and Nagios Professionals Big Business Award 2009

Thanks

Thanks to Digium and all you guys out there making Asterisk possible..

Mike Spratt CTO and co-owner of Magic Island Technologies, who was always convinced that we atIntuit Innovations can deliver such a project.

Thanks Bro!

You can contact me anytime via:

E-Mail: [email protected] phone +603 2035 5800MSN [email protected]: http://www.intuitinnovations.com/index-1_7.html