at the heart of better care the empowered · 2020-02-24 · hospitals and health systems across the...

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The Empowered Emergency Department Serving your community with responsive and compassionate care Emergency care is approaching a breaking point as hospitals experience increasing patient volumes and complexity, declining reimbursement, and overloaded providers. Vituity partners with hospitals and health systems across the country, providing management and leadership in the ED that effectively improves access to quality care, clinical outcomes, patient experience, operational performance, and physician engagement. Position your ED for success with a strategic partner that delivers high-impact solutions.

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Page 1: at the heart of better care The Empowered · 2020-02-24 · hospitals and health systems across the country, ... driving forces that have placed us at the heart of better care. Contact

The Empowered Emergency DepartmentServing your community with responsive and compassionate care

Emergency care is approaching a breaking point as hospitals experience increasing patient volumes and complexity, declining reimbursement, and overloaded providers. Vituity partners with hospitals and health systems across the country, providing management and leadership in the ED that effectively improves access to quality care, clinical outcomes, patient experience, operational performance, and physician engagement.

Position your ED for success with a strategic partner that delivers high-impact solutions.

2100 Powell St. Suite 400

Emeryville, CA 94608

vituity.com

© 2019 CEP America, LLC. Vituity® is a registered trademark of CEP America, LLC

About VituityAs a physician-led and -owned multispecialty partnership, Vituity has

driven positive change in the business and practice of healthcare for

nearly 50 years. Our 3,500 doctors and clinicians provide integrated

acute care expertise across the country and serve over 6.4 million

patients annually. Vituity’s acute focus and compassionate care are the

driving forces that have placed us at the heart of better care.

Contact Our TeamLearn more about our patient-centered, data-driven solutions that

deliver exceptional quality in the ED: [email protected]

Anesthesiology

OurPractices

Hospital Medicine

Acute Neurology

Critical Care

Post-Acute Care

Acute PsychiatryOutpatient Medicine

Telehealth

Acute Surgery

Emergency Medicine

Building the Emergency Department of Tomorrow TodayRedefining healthcare starts at the front door of your hospital—the emergency

room. Combining clinical and operational excellence, Vituity serves as an integral

part of your team, providing compassionate frontline care and effective leadership,

extending through the highest leadership positions. We deliver best-in-class

emergency care for all patients.

Vituity transforms your ED into a place where patient care is timely and appropriate,

throughput is accelerated, capacity is increased, staff is engaged, and your performance

metrics rise. We have a track record for improving performance from year one.

*12-month performance improvement results since 2016. †2019 Patient Experience Course participate results.

46%average decline

in Time to Provider (TTP)*

16%reduction in

turnaround time to discharge (TAT-D)

26%fewer patients left without being seen

(LWBS)

10-23%increase in patient satisfaction scores†

Shorter Wait Times

Faster to Discharge

Patients Receive Needed Care

Better Patient Ratings

Performance Improvements Across the Nation

Driving Meaningful Change in Year 1Vituity brings nearly 50 years of evidence-based emergency medicine

experience, superior quality performance and the latest innovations to

EDs across the nation. We partner with more than 330 sites to deliver

care to 6.4M patients each year.

Page 2: at the heart of better care The Empowered · 2020-02-24 · hospitals and health systems across the country, ... driving forces that have placed us at the heart of better care. Contact

The Empowered Emergency DepartmentServing your community with responsive and compassionate care

Emergency care is approaching a breaking point as hospitals experience increasing patient volumes and complexity, declining reimbursement, and overloaded providers. Vituity partners with hospitals and health systems across the country, providing management and leadership in the ED that effectively improves access to quality care, clinical outcomes, patient experience, operational performance, and physician engagement.

Position your ED for success with a strategic partner that delivers high-impact solutions.

2100 Powell St. Suite 400

Emeryville, CA 94608

vituity.com

© 2020 CEP America, LLC. Vituity® is a registered trademark of CEP America, LLC

About VituityAs a physician-led and -owned multispecialty partnership, Vituity has

driven positive change in the business and practice of healthcare for

nearly 50 years. Our 3,500 doctors and clinicians provide integrated

acute care expertise across the country and serve over 6.4 million

patients annually. Vituity’s acute focus and compassionate care are the

driving forces that have placed us at the heart of better care.

Contact our TeamLearn more about our patient-centered, data-driven solutions that

deliver exceptional quality in the ED: [email protected]

Anesthesiology

OurPractices

Hospital Medicine

Acute Neurology

Critical Care

Post-Acute Care

Acute PsychiatryOutpatient Medicine

Telehealth

Acute Surgery

Emergency Medicine

Building the Emergency Department of Tomorrow—TodayRedefining healthcare starts at the front door of your hospital—the emergency

department. Combining clinical and operational excellence, Vituity serves as an

integral part of your team, providing compassionate front-line care and effective

leadership extending through the highest leadership positions. We deliver best-in-

class emergency care for all patients.

Vituity transforms your ED into a place where patient care is timely and appropriate,

throughput is accelerated, capacity is increased, staff is engaged, and your performance

metrics rise. We have a track record for improving performance from year one.

*12-month performance improvement results since 2016. †2019 Patient Experience Course participant results.

46%average decline

in Time to Provider (TTP)*

16%reduction in

turnaround time to discharge (TAT-D)

26%fewer patients left without being seen

(LWBS)

10-23%increase in patient satisfaction scores†

Shorter Wait Times

Faster to Discharge

Needed Care Received by Patients

Better Patient Ratings

Performance Improvements Across the Nation

Driving Meaningful Change in Year 1Vituity brings nearly 50 years of evidence-based emergency medicine

experience, superior quality performance, and the latest innovations to

EDs across the nation. We partner with more than 330 sites to deliver

care to 6.4 million patients each year.

Page 3: at the heart of better care The Empowered · 2020-02-24 · hospitals and health systems across the country, ... driving forces that have placed us at the heart of better care. Contact

Vituity solutions ensure all patients receive the excellent care they

deserve. Your ED will benefit from best practices we have pioneered

and customized to meet your unique needs. Some examples include:

• The Next Revolution in Rapid Medical Evaluation (RME)®: We have

evolved our flagship standard of care to include appropriate and effective

care for behavioral health patients with Emergency Psychiatric

Interventions (EPI) to minimize boarding and increase capacity.

• Effectively Treating Opioid Misuse: Provider training and

innovations, including Medication Assisted Therapy (MAT),

allow providers to address addiction as a treatable chronic disease

in the ED and as patients transition into the community.

• Technology to Extend Human Care: Custom innovations,

including a full suite of telehealth solutions, extends our

physicians’ reach to provide timely consultations in the

ED—including stroke and psychiatric evaluations.

• Designing a Patient-Centered Experience: Interactive workshops

and longitudinal coaching from our Transforming Patient

Experience program, as well as patient feedback and callback

technology, helps providers better connect and build rapport

with patients, improving patient and provider satisfaction.

Proven Innovation Regional Spotlight: Performance Excellence in the MidwestSince 2016, Vituity has redefined emergency care excellence in

the Midwest. Key to our success is a deep level of organizational

collaboration that includes leadership training and a commitment

to data-driven, continuous innovation.

of payers in the communities we serve are contracted by Vituity.

The Value of Operational Excellence

Vituity’s experienced

practice management staff

helps your hospital operate

in a climate of increased

government regulations,

value-based care models,

and third-party contracting.

• Provider recruiting, credentialing, and benefits

• Payroll, legal, and scribe services

• Advanced IT capabilities

• Retention initiatives with leadership training

Vituity and the entire emergency department has worked very hard on advancing value-based care. We’ve made big steps forward in the areas of population health, payment mechanisms, and

care delivery.”—Stephen Scogna, CEO, Northwest Community Hospital

Vituity Average

TTP

11 minutes 137 minutes 0.6%

Key performance improvements:

TAT-D LWBS

National Average

98%

20 minutes

vs.

140 minutes 2%

vs. vs.

of our CEO clients would recommend Vituity to a peer.98%

of Vituity physicians make our Partnership their long-term practice.

of nurses rate Vituity physicians very good or excellent.

90%

95%

Our patient-centric approach is driven by physicians, front-line staff, and patient feedback, which improves satisfaction and enhances reputation, referrals, and staff retention.

Better ED management results in shorter length of stay (LOS), reduced costs, more in-network billing, increased case mix, and bonus payments for achieving financial and quality metrics.

Solving the Real Problems EDs FaceWe are committed to reducing time to provider (TTP), accelerating patient flow, and decreasing overcrowding, which ultimately increases capacity within your existing facility.

From the front door through a patient’s journey, we work as a team to reduce care delays and ensure seamless admissions and discharges, which improves outcomes and reduces readmissions.

Quality Care

Positive Financial

Performance

Improved Access

Better Experience

Page 4: at the heart of better care The Empowered · 2020-02-24 · hospitals and health systems across the country, ... driving forces that have placed us at the heart of better care. Contact

Vituity solutions ensure all patients receive the excellent care they

deserve. Your ED will benefit from best practices we have pioneered

and customized to meet your unique needs. Some examples include:

• The Next Revolution in Rapid Medical Evaluation (RME)®: We have

evolved our flagship standard of care to include appropriate and effective

care for behavioral health patients with Emergency Psychiatric

Interventions (EPI) to minimize boarding and increase capacity.

• Effectively Treating Opioid Misuse: Provider training and

innovations, including Medication Assisted Therapy (MAT),

allow providers to address addiction as a treatable chronic disease

in the ED and as patients transition into the community.

• Technology to Extend Human Care: Custom innovations,

including a full suite of telehealth solutions, extends our

physicians’ reach to provide timely consultations in the

ED—including stroke and psychiatric evaluations.

• Designing a Patient-Centered Experience: Interactive workshops

and longitudinal coaching from our Transforming Patient

Experience program, as well as patient feedback and callback

technology, helps providers better connect and build rapport

with patients, improving patient and provider satisfaction.

Proven Innovation Regional Spotlight: Performance Excellence in the MidwestSince 2016, Vituity has redefined emergency care excellence in

the Midwest. Key to our success is a deep level of organizational

collaboration that includes leadership training and a commitment

to data-driven, continuous innovation.

of payers in the communities we serve are contracted by Vituity.

The Value of Operational Excellence

Vituity’s experienced

practice management staff

helps your hospital operate

in a climate of increased

government regulations,

value-based care models,

and third-party contracting.

• Provider recruiting, credentialing, and benefits

• Payroll, legal, and scribe services

• Advanced IT capabilities

• Retention initiatives with leadership training

Vituity and the entire emergency department has worked very hard on advancing value-based care. We’ve made big steps forward in the areas of population health, payment mechanisms, and

care delivery.”—Stephen Scogna, CEO, Northwest Community Hospital

Vituity Average

TTP

11 minutes 137 minutes 0.6%

Key performance improvements:

TAT-D LWBS

National Average

98%

20 minutes

vs.

140 minutes 2%

vs. vs.

of our CEO clients would recommend Vituity to a peer.98%

of Vituity physicians make our Partnership their long-term practice.

of nurses rate Vituity physicians very good or excellent.

90%

95%

Our patient-centric approach is driven by physicians, front-line staff, and patient feedback, which improves satisfaction and enhances reputation, referrals, and staff retention.

Better ED management results in shorter length of stay (LOS), reduced costs, more in-network billing, increased case mix, and bonus payments for achieving financial and quality metrics.

Solving the Real Problems EDs FaceWe are committed to reducing time to provider (TTP), accelerating patient flow, and decreasing overcrowding, which ultimately increases capacity within your existing facility.

From the front door through a patient’s journey, we work as a team to reduce care delays and ensure seamless admissions and discharges, which improves outcomes and reduces readmissions.

Quality Care

Positive Financial

Performance

Improved Access

Better Experience

Page 5: at the heart of better care The Empowered · 2020-02-24 · hospitals and health systems across the country, ... driving forces that have placed us at the heart of better care. Contact

Vituity solutions ensure all patients receive the excellent care they

deserve. Your ED will benefit from best practices we have pioneered

and customized to meet your unique needs. Some examples include:

• The Next Revolution in Rapid Medical Evaluation (RME)®: We have

evolved our flagship standard of care to include appropriate and effective

care for behavioral health patients with Emergency Psychiatric

Interventions (EPI) to minimize boarding and increase capacity.

• Effectively Treating Opioid Misuse: Provider training and

innovations, including Medication Assisted Therapy (MAT),

allow providers to address addiction as a treatable chronic disease

in the ED and as patients transition into the community.

• Technology to Extend Human Care: Custom innovations,

including a full suite of telehealth solutions, extends our

physicians’ reach to provide timely consultations in the

ED—including stroke and psychiatric evaluations.

• Designing a Patient-Centered Experience: Interactive workshops

and longitudinal coaching from our Transforming Patient

Experience program, as well as patient feedback and callback

technology, helps providers better connect and build rapport

with patients, improving patient and provider satisfaction.

Proven Innovation Regional Spotlight: Performance Excellence in the MidwestSince 2016, Vituity has redefined emergency care excellence in

the Midwest. Key to our success is a deep level of organizational

collaboration that includes leadership training and a commitment

to data-driven, continuous innovation.

of payers in the communities we serve are contracted by Vituity.

The Value of Operational Excellence

Vituity’s experienced

practice management staff

helps your hospital operate

in a climate of increased

government regulations,

value-based care models,

and third-party contracting.

• Provider recruiting, credentialing, and benefits

• Payroll, legal, and scribe services

• Advanced IT capabilities

• Retention initiatives with leadership training

Vituity and the entire emergency department has worked very hard on advancing value-based care. We’ve made big steps forward in the areas of population health, payment mechanisms, and

care delivery.”—Stephen Scogna, CEO, Northwest Community Hospital

Vituity Average

TTP

11 minutes 137 minutes 0.6%

Key performance improvements:

TAT-D LWBS

National Average

98%

20 minutes

vs.

140 minutes 2%

vs. vs.

of our CEO clients would recommend Vituity to a peer.98%

of Vituity physicians make our Partnership their long-term practice.

of nurses rate Vituity physicians very good or excellent.

90%

95%

Our patient-centric approach is driven by physicians, front-line staff, and patient feedback, which improves satisfaction and enhances reputation, referrals, and staff retention.

Better ED management results in shorter length of stay (LOS), reduced costs, more in-network billing, increased case mix, and bonus payments for achieving financial and quality metrics.

Solving the Real Problems EDs FaceWe are committed to reducing time to provider (TTP), accelerating patient flow, and decreasing overcrowding, which ultimately increases capacity within your existing facility.

From the front door through a patient’s journey, we work as a team to reduce care delays and ensure seamless admissions and discharges, which improves outcomes and reduces readmissions.

Quality Care

Positive Financial

Performance

Improved Access

Better Experience

Page 6: at the heart of better care The Empowered · 2020-02-24 · hospitals and health systems across the country, ... driving forces that have placed us at the heart of better care. Contact

The Empowered Emergency DepartmentServing your community with responsive and compassionate care

Emergency care is approaching a breaking point as hospitals experience increasing patient volumes and complexity, declining reimbursement, and overloaded providers. Vituity partners with hospitals and health systems across the country, providing management and leadership in the ED that effectively improves access to quality care, clinical outcomes, patient experience, operational performance, and physician engagement.

Position your ED for success with a strategic partner that delivers high-impact solutions.

2100 Powell St. Suite 400

Emeryville, CA 94608

vituity.com

© 2020 CEP America, LLC. Vituity® is a registered trademark of CEP America, LLC

About VituityAs a physician-led and -owned multispecialty partnership, Vituity has

driven positive change in the business and practice of healthcare for

nearly 50 years. Our 3,500 doctors and clinicians provide integrated

acute care expertise across the country and serve over 6.4 million

patients annually. Vituity’s acute focus and compassionate care are the

driving forces that have placed us at the heart of better care.

Contact our TeamLearn more about our patient-centered, data-driven solutions that

deliver exceptional quality in the ED: [email protected]

Anesthesiology

OurPractices

Hospital Medicine

Acute Neurology

Critical Care

Post-Acute Care

Acute PsychiatryOutpatient Medicine

Telehealth

Acute Surgery

Emergency Medicine

Building the Emergency Department of Tomorrow—TodayRedefining healthcare starts at the front door of your hospital—the emergency

department. Combining clinical and operational excellence, Vituity serves as an

integral part of your team, providing compassionate front-line care and effective

leadership extending through the highest leadership positions. We deliver best-in-

class emergency care for all patients.

Vituity transforms your ED into a place where patient care is timely and appropriate,

throughput is accelerated, capacity is increased, staff is engaged, and your performance

metrics rise. We have a track record for improving performance from year one.

*12-month performance improvement results since 2016. †2019 Patient Experience Course participant results.

46%average decline

in Time to Provider (TTP)*

16%reduction in

turnaround time to discharge (TAT-D)

26%fewer patients left without being seen

(LWBS)

10-23%increase in patient satisfaction scores†

Shorter Wait Times

Faster to Discharge

Needed Care Received by Patients

Better Patient Ratings

Performance Improvements Across the Nation

Driving Meaningful Change in Year 1Vituity brings nearly 50 years of evidence-based emergency medicine

experience, superior quality performance, and the latest innovations to

EDs across the nation. We partner with more than 330 sites to deliver

care to 6.4 million patients each year.