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  • 8/10/2019 Atkinson5e_ch01MAC IMT New Final

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    Management Accounting:

    Information That Creates ValueChapter 1

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    Management Accounting Definition

    The Institute of Management Accountants hasdefined management accounting as:

    A value-adding con t inuou s improvement process

    of p lanning, designing, measur ing and operat ing

    bo th non f inancial information systems and

    f inancial informat ion sys tems that guides

    management act ion, motivates behavior, and

    supports and c reates the cu ltural values

    necessary to achieve an organizations strategic,

    tact ical and operat ing object ives

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    Management Accounting Definition

    The American Accounting Association hasdefined management accounting as:

    Management Account ing is the

    appl icat ion of app rop r iate techniques and

    concepts in processing histor ica l andpro jected econom ic data of an ent i ty to

    assis t management in establ ish ing plans

    for reasonable econom ic object ives and

    in the making of rational decis ions w i th a

    view tow ards ach ieving these object ives.

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    Management Accounting Information

    Management accounting provides bothfinancial information and nonfinancialinformation.

    The role of management information supports

    strategic (planning), operational (operating)and control (performance evaluation)functions and management decision making.

    In short, management accounting information ispervasive and purposeful.

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    Examples of management accounting informationinclude:

    The reported expense of an operating department, suchas the assembly department of an automobile plant oran electronics company

    The costs of producing a product

    The cost of delivering a service

    The cost of performing an activity or business process

    such as creating a customer invoice The costs of serving a customer

    Management Accounting Information

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    Management Accounting Information Management accounting also produces

    measures of the economic performance ofdecentralized operating units, such as:

    Business units

    Divisions

    Departments

    These measures help senior managers assessthe performance of the companys decentralized

    units

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    Management Accounting Information

    Management accounting information is a keysource of information for decision making,improvement, and control in organizations

    Effective management accounting systems can

    create considerable value to todaysorganizations by providing timely and accurateinformation about the activities required for theirsuccess

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    Changing Focus Traditionally, management accounting information has

    been financial information Denominated in a currency such as $ (dollars),

    (pound sterling), (yen), or(euro)

    Management accounting information has now expanded

    to encompass information that is operational or physical(nonfinancial) information:

    Quality and process times

    More subjective measurements, such as:

    Customer satisfaction Employee capabilities

    New product performance

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    Financial and Management AccountingDifferences (Exhibit 1-3)

    Financial

    Unified Structure

    Made as per GAAP

    Statutory obligation

    Format prescribed

    Historical

    Business as a whole

    PurposeExternal

    Reporting Financial Measurements

    only

    Management

    Specific to Business

    More flexibility inpreparation

    Optional

    Mgts discretion Future oriented

    Focuses on parts

    Aid to Managerial

    Decision making Financial plus

    Operational, Physicalmeasurements

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    Role of Financial Information Financial information pervades our economy

    It is the primary means of communication betweenprofit seeking organizations and their stakeholders

    For this reason organizations use financial measuresinternally as a broad indicator of performance

    This financial information provides a signal thatsometh ingis wrong, but not whatis wrong

    Management Accounting helps in ascertaining

    what is wrong

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    Business Level Strategy andthe Value Proposition

    What the organization tries to deliver to customers iscalled its value proposi t ion

    Value propositions have four elements:

    1. Costthe price paid by the customer, given the

    product features and competitors prices2. Qualitythe degree of conformance between what

    the customer is promised and what the customerreceives

    For example a defect free automobile thatperforms as promised by the salesperson

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    Business Level Strategy andthe Value Proposition

    3. Functionality and featuresthe performance of theproduct, for example a meal in a restaurant thatprovides the diner with the level of satisfactionexpected for the price paid

    4. Serviceall the other elements of the product relevantto the customer For example, for an automobile service might include: how the

    customer is treated as the automobile is purchased and thedegree and form of after sales service

    Dell Computers value proposition is building Computers

    to customer requirements, quickly, and at a low price

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    Dell - Delivering the ValueProposition

    Dell delivers its value proposition by providingcustomers easy access to ordering anddelivering customized product.

    It also insists that suppliers locate close to itsassembly facilities

    These steps enable Dell to minimize itsinventories and avoid the costs of holdinginventory and of obsolete inventory in a rapidly

    changing industry 1-13

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    Service Companies

    Service companies differ from manufacturing

    companies in several ways

    Obvious difference: service companies do

    not produce a tangible product

    Less obvious: many employees in servicecompanies have direct contact with

    customers

    Service companies must be especially sensitive tothe timeliness and quality of the service that theiremployees provide to customers

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    Service Companies

    Customers of service companies

    immediately notice defects and delays in

    service delivery

    The consequences from such defects canbe severe

    Dissatisfied customers usually choose

    alternative suppliers after an unhappyexperience

    They also usually tell others about their badexperience

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    Service Companies Use of

    Management Accounting Information

    Managers in service companies have historically usedmanagement accounting information far less intensivelythan managers in manufacturing companies

    Such a lack of accurate information about the cost ofoperations probably occurred because many serviceorganizations operated in noncompetitive markets

    Either highly regulated or government owned

    Others, such as local retailers, were subject only tolocal, not national or global, competition

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    Cost Accounting

    Cost AccountingDefinition Accounting information system which records,

    measures, and reports information about costs.

    PurposeCost ascertainment and its use indecision making and performance evaluation.

    Provides data for both financial accounting andmanagement accounting.

    Basis of inventory valuation and COGS.

    Useful in performance appraisal, planning andcontrol.

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    Cost Accounting and ManagementAccounting

    Cost Accounting

    It deals primarily with

    Cost data It has a narrower scope

    Cost accounting, Costcontrol, Cost reduction,Cost audit

    Both complement eachother

    Management Accounting

    It involves consideration of

    both cost and revenue It has a wider scope -

    based mainly on CostAccounting & FinancialAccounting

    Should not be muchconcerned aboutboundaries of the two

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    Assignment

    Questions: 1-1 to 1- 9

    Exercises: 1-13 to 1-19

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