at&t payment status employee user guide user guide 2007.pdf · at&t payment status employee...
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AT&T Payment Status Employee User Guide
AT&T Payment Status allows our employees and suppliers access to their AT&T Accounts Payable records. This website provides vendor, invoice, payment, and remittance information.
Employees and suppliers access the AT&T Payment Status at: https://paymentstatus.att.com.
Employees are systematically directed to the global logon for the Employee Home Page where they can search records for various suppliers. Suppliers are systematically directed to the Supplier Home Page where they can search records for the invoices they have submitted to AT&T; and they can search records for payments they have received from AT&T.
EMPLOYEE HOME PAGE
VENDOR SEARCH:
To search for a vendor, use the Vendor Search option.
The search criteria can be as simple as entering the position of the vendor name by clicking “Search”.
You can limit the results of the search by entering one or more of additional fields of criteria- state, zip code, and/or the Accounts Payable System.
For this search, we’re leaving the state and zip code blank and selecting “All” for the Accounts Payable System.
Throughout the
system, you will
see the options
to print results or
display in Excel.
The results of the search produced 3 pages of results. Clicking on each page will display additional results. You may also click on “Display all pages in Excel” at the top of the page, or press the “back” icon to broaden or narrow your search criteria and search again.
INVOICE SEARCH:
If you know the invoice number, you may enter it as the only search criteria as shown below.
If you do not see the expected results, try changing the search criteria. You may want to
enter a portion of the invoice number (a minimum of the first 5 characters are preferred)
along with additional criteria, such as an Invoice Date range, Invoice Amount, and/or
Supplier Number and/or Supplier Name.
Enter the search criteria,
then click the Search
button. You may search
“All” payables systems or
select one.
INVOICE SEARCH RESULTS:
Click on the payment
number to see
information about the
payment.
Payment specific information.
From the Invoice Search results, you can also scroll to the right to see supporting
documentation submitted to Accounts Payable.
Click on the “Document”
icon to see an image of
the supporting
documentation that was
submitted to Accounts
Payable.
Click “View”
“””
As you can see, there are
multiple pages of
documentation (2) for this
invoice. (We’re only
showing the first page for
this Payment Status Facility
instruction guide)
PAYMENT SEARCH:
To search for a specific payment or to search for a list of payments with a particular period,
use the Payment Search option.
If you know the payment number, you may enter it as the only search criteria as shown
below.
If you do not see the expected results, try changing the search criteria. You may want to
enter a Payment Amount along with additional criteria, such as a Payment Date range and/or
Supplier Number and/or Supplier Name.
You may search “All” payables
system or select one.
If you need assistance with the AT&T Payment Status system, please contact Accounts
Payable customer service by clicking on the Accounts Payable link at the top of the screen
or calling One Stop at 888-722-1STP (888-722-1787), speak “Accounts Payable”.
Employees can select the option to chat with a live agent on the Accounts Payable website.
Payment specific information
This is the only invoice
paid on this payment.