The Channel ManagerReal-time online distribution

Attract, Reach & Convert guests with the leading cloud platform for hotels.

SiteMinder puts hotels in control.The Internet economy is a massive opportunity that’s knocking on your doorstep. But it also brings with it a tremendous amount of extra work, new things to learn and do, and a whole layer of expertise that just wasn’t necessary in the old days.

Just think of everything you as a hotelier have to do to stay relevant to a global customer base. Understand and master search. Mind review sites. Optimise the exploding group of OTAs out there. Build your own web experience. Have a social presence. Be mobile-friendly. All while running your hotel, answering phones, managing a front desk and tending to guests.

SiteMinder puts you in control with the industry’s leading cloud platform, to help you attract, reach and convert guests across the globe. Our smart and simple technology is specifically designed to make it easy for you to stay ahead of changing traveller trends and to compete on a global stage.

Why SiteMinder?From hotel groups to boutique hotels, bed & breakfasts, guest houses, motels, inns and resorts, we serve all hotels no matter their size or location.

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2 The Channel Manager

Global reachSeamless channel management with 250+ two‑way connections to OTAs and GDSs to broaden your reach.

Lower cost of guest acquisitionInstantaneous integration with the world’s leading hotel technology platforms. PMS. CRS. RMS.

More revenueA pooled inventory model to put more of your rooms online and reduce overbookings.

Higher profit margins Direct booking experience on your website, on mobile and on social.

Why SiteMinder?

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3 The Channel Manager

SiteMinder serves the whole industry. We partner with more than 250 of the world’s top booking channels and more than 120 of the world’s top PMSs, CRSs and RMSs.

The Internet economy for a hotel is increasingly complex but it also offers greater diversity and an ever-increasing opportunity to reach guests – from all corners of the globe.

From OTAs and GDSs, to wholesalers, meta search sites and a hotel’s own website, hotels can no longer afford to manually execute a diversified distribution strategy if they want it to be effective. Best-of-breed technology and integrations are crucial, and our PMS, CRS and RMS partners rely on us to deliver this capability to their hotel customers.

This is what SiteMinder offers through its cloud platform for hotels – the power of a fully-integrated ecosystem of unsurpassed reliability, speed and security that provides lower costs and greater control.

350+ integrations.Our solutions get along with everyone.

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4 The Channel Manager

SiteMinder is driven by customer success.Global presence. Global reach.

Through our customers, SiteMinder has presence in more than 160 countries on six continents.

Our customers benefit from free onboarding, as well as training and support in local languages and timezones from our offices in the Americas, Europe, Asia and the Pacific.

SiteMinder is at the centre of the travel ecosystem.

META SEARCHSITES

SITEMINDER

WHOLESALERS

PMSs

CRSs

RMSs

INTERNET BOOKING ENGINES

OTAs

GDSs

Contact us

5 The Channel Manager

The industry’s leading cloud platform for online room inventory and dynamic rate management.

The Channel ManagerReal-time online distribution

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6 The Channel Manager

Remove manual entry with complete integration to your PMS/CRS and two-way connections to the world’s leading online channels

Manage all your online distribution

Automate rates and availability straight from your PMS/CRS to your online channels, so all systems are updated in real-time

Reduce the risk of overbookings and double bookings

WHOLESALERS

PMS PMSPMS

CRS RMS

META SEARCH

HOTEL WEBSITES

OTAs

GDSs

THE CHANNEL MANAGER

RESERVATIONS

RATES ANDAVAILABILITY

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7 The Channel Manager

One dashboardGain complete transparency over the health of your online distribution

Have a full overview of your hotel’s performance and the status of your connections, so you can act in real-time

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HOTEL

THE CHANNEL MANAGER

PMS/CRS

Pooled inventoryKeep each and every room online, each and every time

Increase your revenue and profits while lowering your cost of guest acquisition

Continuously promote all your available rooms on all booking channels – all the time

Immediately update your inventory in your PMS/CRS and across all your channels when a booking is made

9 The Channel Manager

Self mappingGain full control of your channels and PMS/CRS

Map any room type, from your PMS/CRS through to your online channels

Have full control over your inventory and setup

Benefit from speed-to-market by mapping your room rates during the room rate setup

10 The Channel Manager

Flexible rate managementEnsure rate control and parity with every change, and take back full control of your commissions

Set rates manually or derive rates from other rates

Eliminate the process of making multiple rate changes when you update your pricing at the room rate level, with automatic rate readjustment across all linked channels

Cater for seasonal demand with set and forget rate adjustments

11 The Channel Manager

Comprehensive reports Have greater insight so you can make more powerful decisions

Turn data into a more effective distribution strategy by analysing and evaluating the yield of your channels

Enhance your revenue streams by measuring your channel yield, reservation earnings, booking volume, lead times, lengths of stays and other performance indicators – in summary or as trends

See the granularity of your channels and markets, for better forecasting

12 The Channel Manager

Base currencies and conversionsEnhance the internationalisation of your hotel

Convert rates automatically to the currency of each of your channels

Attract the global traveller

13 The Channel Manager

SiteMinder serves all hotels.

The Hotel Collection, the UK

“We found SiteMinder’s Channel Manager to be the clear market leader for its seamless, wholly‑integrated solution from online to front desk, which allows us to drive revenue and lower costs.”

Lagoon Beach Hotel, South Africa

“ Previously, we would give each OTA an allocation; now we are providing them with all our inventory and selling becomes easier – any time of the day.”

Low costs with no commissions, no contracts and no risk

2-week free trial Try before you buy.

No contracts Pay as you go.

Flexible pricing Low, predictable fees with no commissions.

100% cloud-based No hardware. No software.

Start your free trial today

14 The Channel Manager

Hyatt Key West Resort and Spa, USA

“SiteMinder’s technology has made managing our various partners reliable, efficient and straightforward. In a very compressed market, receiving real‑time feedback on yields gives me the much‑needed confidence and peace of mind that my rate and inventory changes are being received immediately and accurately by all our partners.”

Karma Resorts, Indonesia

“The Channel Manager is fast and powerful! It has everything you need to manage online sales and distribution.”

SiteMinder serves all hotels.

15 The Channel Manager

With SiteMinder, rooms are booked, inventory is updated, margins are maximised and hoteliers tend to guests, not technology.

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Get started today at siteminder.com/freetrial

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