attracting passive candidates
DESCRIPTION
ERE Webinar from 6/6/2012, presented by Bill Humbert.TRANSCRIPT
A"rac&ng Passive Candidates
Hosted by ERE.net
Bill Humbert www.RecruiterGuy.com
Passive Candidates
The Holy Grail of Recruitment
Bill Humbert www.RecruiterGuy.com
Defini&on of Passive Candidate
Misnomer – not candidate un&l recruited
Performing at high level in current company
Not really looking for another posi&on Inquisi&ve
Bill Humbert www.RecruiterGuy.com
Recrui&ng is a Sales Process
• Iden&fy Need – new or replacement • Create job descrip&on • Source poten&al candidates • Interview – needs analysis • Offer • Compensa&on nego&a&on • Close • Delivery of candidate
Bill Humbert www.RecruiterGuy.com
Job Descrip&ons
Founda&on OF:
• Sourcing Process • Interviewing Process • Selec&on Process • On-‐boarding Process • Manager/Employee updates during year • Annual Review
Bill Humbert www.RecruiterGuy.com
Conflic&ng Goals?
Occurs when there are two opposing goals
A"ract vs. Screen Out?
Bill Humbert www.RecruiterGuy.com
Recruitment Marke&ng Metric
Every 'me a group of candidates clicks on your website to find a list of open posi'ons, your company
loses one half of them.
Bill Humbert www.RecruiterGuy.com
Let’s Check Verizon
h"p://www22.verizon.com/home/verizonglobalhome/ghp_landing.aspx
Hmmm, How About?
www.verizon.jobs
Bill Humbert www.RecruiterGuy.com
Let’s Check RecruiterGuy
www.RecruiterGuy.jobs
Bill Humbert www.RecruiterGuy.com
Make it EASY to Submit Resume!!
• Applica'ons are important -‐ and drive qualified passive candidates away in droves – if required up front!
• Change process to require applica&on/EEOC informa&on to be completed prior to onsite interview.
• A candidate should be able to submit resume when they read job descrip&on or complete applica&on if no resume.
Bill Humbert www.RecruiterGuy.com
The 2012 Recrui&ng Dynamic What tweaks will improve our process and poten'ally
save us money?
1. Acquire a .jobs Top Level Domain and point directly to list of open posi&ons.
2. Move applica&on comple&on to point of mutual interest.
3. Include 3, 6, 9, 12 month goals in job descrip&on 4. Every 6 months test your recruitment process to
measure the candidate experience. 5. Pay fewer recruitment fees
Bill Humbert www.RecruiterGuy.com
Results of the 2012 Recrui&ng Dynamic
1. Improved qualified candidate flow 2. Pay Fewer Recrui'ng Fees 3. Improved selec&on process by u&lizing goals in
your job descrip&ons 4. Be"er candidates and be"er selec&on process
equals be"er qualified and more engaged employees
5. Be"er employees equal more corporate profitability
6. The improved results reflect posi&vely on you
Bill Humbert www.RecruiterGuy.com
Next Steps
• Point .jobs directly at list of jobs • Move Applica&on to Mutual Interest • Sell the candidate on the company, manager and job
• Discuss Counter Offer with candidate early and ogen
• A"ract Passive Candidates
Bill Humbert www.RecruiterGuy.com
Manager Counter Offer Statements
http://www.recruiterguy.com/corp/hrlinks.html
By now the candidate and I have had several conversations about the counter offer. They are now expecting one. Once the candidate accepts the offer, I ask them to let me know how many of the following statements they hear from various
members of management: 1) “I am shocked that you want to leave! I thought you were happy. As a matter of fact, tomorrow we were going to
discuss a (promotion, raise, new project, etc.) with you.” (Call me a cynic but the timing is suspect…”) 2) “You are a very valuable employee. We need to see what we can do to encourage you to stay.”
3) “I am happy that you came to me because I planned to chat with you about moving to another organization/project within our company” (that was nixed in a previous conversation).
4) “I am very disappointed that you chose such a busy time to leave our organization. Can’t you see the impact of your departure will have on everyone else?” (RecruiterGuy loves that one. “The manager is trying to put a guilt trip on the
employee!”) 5) “Your manager just came to me to discuss your resignation. I asked if I could talk with you. You are a key person in
our growth plans. I am sorry we haven’t shared this with you sooner. Let’s sit down and discuss the needed changes…” (generally an executive speaking)
6) “What will it take for you to stay?” (At least that one is upfront in its intent!) 7) “As you know, we rarely make counter offers here. You are such a key person. We will make an exception. What do
you want to stay?” 8) “Thank you for coming to me and discussing needed changes. Would you like to lead those changes?” (Generally
once you accept the counter offer, the desire to make the immediate changes in the organization dissolves shortly after) Then they will say, “Let’s just finish what you are working on first. Then we will discuss the changes.” (Note – they
won’t say “make the changes” again)