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Build Your Resume: Strategies for Getting,

Keeping and Advancing Employment

November Free Webinar 11/21/14

Steve Harrington, Executive Director iNAPS -

Presenter 1

Welcome to the sixteenth in a series of webinars for peer supporters.

This webinar series is presented by members of the International Association of Peer Supporters (iNAPS) with generous assistance

from Optum, without whom this series would not be possible.

iNAPS is solely responsible for the content of the webinars.The webinar will begin at noon, Eastern.

Thank you for your participation!

2

Audio

When signing into the webinar website, please be certain you enter a

telephone number (without an extension) for an immediate call back. The audio portion of the webinar will

be on your telephone.





Presenter 2

PLEASE NOTE: These webinars will be recorded and be made available on our website

for future viewing. As a participant in the webinar, your name, if you choose to provide it in the chat function, and any interactions you have in the Q and A session may be included

in the recording… Thank you for your participation!





Presenter 3

Peter AshendenDirector of Consumer Affairs

OptumHealth Behavioral Solutions

Contact InformationT +1 708-749-7396F +1 877-309-8548

[email protected]

Steve Harrington

Executive Director, International Association of Peer Supporters (iNAPS)

Build Your

Resume and

Get that Job!





Presenter 4

Purpose of Presentation

�Explore strategies for identifying and building on strengths to obtain a job

�Discover ways to deal with sensitive issues

�Explore strategies for keeping and advancing employment

Why?

For our own benefit but also to help those we support!





Presenter 5

Setting an Employment Goal

� What is it, long-term, you believe you might want to do?

� Take stock of yourself. What are your strengths? Can you build up weaknesses?

� Does the job you want require special skills or experiences?

� Develop a plan (with objectives and a timeline) for achieving your goal.

� Goal is to make yourself as ‘marketable’ as possible

� Really think about what education, skills, knowledge or experience you have that will help you reach your ultimate employment goal.

� Put yourself in employer’s shoes—what would you want in an employee?

Resume Building





Presenter 6

Activities that can help you build

your resume

�Volunteering

�Education (formal or informal)

�Experiences related to job sought

�Writing articles, public speaking, presenting webinars

�What else???

Mentoring

� A mentor provides advice, guidance and, hopefully, connections

� A mentor can be a friend, family member or someone from the community

� Don’t be afraid to ask someone to be your mentor!





Presenter 7

Has anyone had

experience with a

mentor?

How did you find your mentor?

What did the mentor do for you?

What were the results?

The ‘New World’ of Job

Applications

Electronic applications increasingly common

‘Hard copy’ applications becoming less common but offer an opportunity to explain yourself





Presenter 8

Regardless of the medium, the goal is the same:

Make yourself the best candidate!

Watch that Social

Media!!!

Don’t let facebook, twitter or other social media come back to bite you!!!





Presenter 9

Spelling Counts!

� Have the facts, i.e. names, addresses, dates

� Use simple, plain English

� Use ‘action’ words whenever possible, i.e. “explored,” “discovered,” “managed”

� Spell correctly

� Use proper grammar

Make Yourself ‘Human’

� Use opportunities to describe what makes you, YOU

� Identify hobbies, special interests

� Identify awards received only if they are likely to be known to the employer, i.e. industry award, Pulitzer Prize, Nobel Prize





Presenter 10

Keep it Short and Simple

Whether it be on an application or resume, keep the number of words to a minimum. This means choosing your words carefully!

Keep resumes to two pages maximum

What about that job gap?Here are some possible explanations:

“I took time off for personal growth opportunities.”

“I took time off to volunteer and gain new skills.”

“I needed time to ensure stability in my life.”





Presenter 11

Does anyone have other suggestions?

Interview Tips

�Dress appropriately

�Arrive a few minutes early

�Smile

�Be pleasant

�Be yourself

�Don’t brag or exaggerate





Presenter 12

Note: Employers are not allowed to ask questions relating to mental health

histories. BUT, a smart employer looking for a peer supporter may as:

“What do you know about mental illnesses and how do you know it?”

This gives you an opportunity to self-disclose in a positive way and shows the employer you aren’t afraid to use your personal history to support others.

“I’ve had several psychiatric diagnoses but I’m well along on my recovery journey and am ready to give back by helping others on theirs.”





Presenter 13

Presentation

Just as you would dress sharply for an interview, your resume, cover letter and application should be a positive reflection of you.

Presentation Considerations

� Print neatly

� Print cover letter and resume on quality paper (i.e. light-colored linen stock)

� Mail as a flat, such as in a 9 X 12-inch envelope

� Find the name of the person to receive the materials and send it to that person whenever possible.





Presenter 14

Keeping that job!

�Everyday, prove you are a good worker

�Arrive a few minutes early

�Don’t be in a rush to leave (even if you are)

�Ask questions when necessary to perform work effectively

To keep or advance, consider…

�Learning as many tasks as possible

�Cultivate and display a positive attitude at work

�Be a team player

�Work at socializing with co-workers





Presenter 15

Promotions are often given to…

�People who are happy

�Demonstrate competency

�Care about the work they do

Remember, you can be a valuable employee WITHOUT compromising recovery or peer

supporter values.

Don’t ‘roll over’ but how you handle workplace conflicts is important!





Presenter 16

Questions? Comments?

Please use the chat box.

Next Webinar: December 12, Friday, Noon to 1 p.m. Eastern

Presenter: Dan O’brien-Mazza, National Director of Peer Support for the Veterans Administration

Topic: Peer Support in the VA





Presenter 17

Special thanks to Optumfor their ongoing support of

this series and their dedication to

quality in the practice of peer support





Presenter 18

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To receive a certificate of participation for this

webinar, please go to our website: www.inaops.organd take the brief quiz.

Certificates will be issued in about three weeks.

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